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Samsung QA75Q60BAKXXL, E-Manual

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Channel and Broadcast Issues

207 "Weak or No Signal" displayed in TV mode or cannot find

channel.

207 The TV is not receiving all channels.

207 The subtitles are not provided on a digital channel.

207 Broadcasting is deactivated.

External Device Connectivity Issues

208 The "Mode Not Supported" message appears.

208 The video is OK but there is no audio.

208 I want to connect to a PC and mobile device via screen

mirroring.

209 No screen appears when connecting the TV to an external

device.

209 I want to connect to a Bluetooth speaker.

209 The PC screen does not appear or it flickers.

Network Issues

210 Wireless network connection failed. Unable to connect to a

wireless access point. Unable to connect to the network.

210 Wired network connection failed.

210 Connected to a local network, but not to the Internet.

(HDMI-CEC) Issues

211 What is ?

211  does not work. The connected device is not

displayed.

211 I want to start . I also want the connected devices to

turn on when the TV is turned on.

212 I want to exit . It is inconvenient to turn on other

devices because the TV also turns on. It is inconvenient
because the connected devices (e.g. set-top box) turn off
together.

212 The message "Connecting to device..." or

"Disconnecting from device" appears on the screen.

212 The device won't play.

Remote Control Issues

213 The remote control does not work.

213 External devices cannot be operated with the TV remote

control.

Recording Issues

214 The Timeshift or recording function cannot be used.

214 Cannot record videos received from an external device or

Samsung TV Plus.

214 The "Format Device" message appears when the Timeshift

or recording function is used.

214 The recorded files on the TV are not played back on a PC.

Apps

215 I launched an app, but it's in a different language. How can I

change the language?

215 The app does not work properly. Its image quality is poor.

215 The Smart Hub Home Screen keeps appearing whenever you

turn on the TV.

Media Files

216 Some files are interrupted during playback.

216 Some files can't be played.

Voice Assistant Issues

217 The microphone is off.

217 The voice commands do not work well.

217 Bixby/Alexa answers although I did not call it.

217 I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

218 Voice recognition does not work with the Samsung Smart

Remote unlike other features. There is no response even if
the Voice Assistant button is pressed.

218 During voice recognition, the heavy load message appears

and the function does not work.

218 I want to see weather information of the desired area.

Other issues

219 The TV is hot.

219 The TV smells like plastic.

219 The settings are lost after 5 minutes or every time the TV is

turned off.

219 The TV is tilted to the side.

219 The stand is wobbly or crooked.

219 A POP (TV’s internal banner ad) appears on the screen.

220 The TV is making a popping noise.

220 The TV is making a humming noise.

220 The TV narrates the screen events in voice-over.

Summary of Contents for QA75Q60BAKXXL

Page 1: ...e more complete service please register your product at www samsung com Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users selec...

Page 2: ...res 45 Using Smart Hub 50 Using Ambient Mode 55 Using Art Mode 61 About the Media Home Screen 64 About the Menu Home Screen 68 Using a Samsung account 70 Using Workspace 76 Using the Apps Service 80 U...

Page 3: ...t look the way they should look 200 The TV automatically turns off by itself 200 TV The Frame TV cannot be turned off 200 Unable to power on 201 The TV remains on or does not turn on automatically 201...

Page 4: ...ork 213 External devices cannot be operated with the TV remote control Recording Issues 214 The Timeshift or recording function cannot be used 214 Cannot record videos received from an external device...

Page 5: ...ing support through Remote Management 223 Finding the contact information for service 223 Requesting service FAQ The TV Screen does not Display Properly The TV does not Turn On The Picture is Distorte...

Page 6: ...Using the Remote control 262 Using the accessibility menu 266 Using the TV with Voice Guide on 268 Using the guide 271 Using Schedule Viewing 272 Using the Channel List 274 Recording 277 Using Smart...

Page 7: ...ry Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device the connection details...

Page 8: ...e connection method and available external devices may differ depending on the model Connection Guide Audio Device Video Device Smartphone PC Input Device Game Console External Storage HDMI eARC Optic...

Page 9: ...our TV An antenna connection is not necessary if you connect a cable box or satellite box The port on your TV may differ from the following figure depending on the product model and region A connectio...

Page 10: ...twork Settings Wired If you connect a LAN cable the TV automatically accesses the network If the TV does not automatically connect to the network refer to Wired network connection failed in Troublesho...

Page 11: ...ettings Wireless Make sure that you have the wireless access point s name SSID and password settings before attempting to connect The network name SSID and security key are available on the wireless a...

Page 12: ...BC button on your access point within 2 minutes The TV will connect automatically To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the...

Page 13: ...P Remote Try Now You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP...

Page 14: ...thout using a wireless router To maximise the network performance when a 6 GHz access point is connected turn off the Wi Fi Direct function This function may not be supported depending on the model Ch...

Page 15: ...information on how to share the screen with your mobile device refer to Menu Connected Devices Connection Guide Smartphone Screen Sharing Smart View Try Now To turn off Screen Sharing Smart View disco...

Page 16: ...Samsung mobile devices with Android 8 1 or higher Music Wall screen is a function that allows you to enjoy music along with visual video effects that change according to the genre and beat of the musi...

Page 17: ...nterferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension cable to connect a large mobi...

Page 18: ...ame Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types accordin...

Page 19: ...deo signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is tran...

Page 20: ...ta Backup folder on the TV to a Samsung mobile device How to Use ADB Auto Data Backup 1 ADB Auto Data Backup Registration First register the TV using the USB Backup app and then select a USB storage d...

Page 21: ...device automatically For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote When a USB device is connected to the USB port a pop up message...

Page 22: ...depending on the model or geographical area For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote 2 Edit You can rename the input ports a...

Page 23: ...ot be supported depending on the model or geographical area Workspace Use the TV to access your PC via remote PC or Screen Sharing Wireless For more information refer to Using Workspace Connection Gui...

Page 24: ...on error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built w...

Page 25: ...Optical on the Sound Output menu Menu Settings All Settings Sound Sound Output Try Now Refer to the sound bar s user manual when connecting it to the TV An unusual noise coming from a connected audio...

Page 26: ...onnected Devices Connection Guide Smartphone Apple AirPlay Try Now This function may not be supported depending on the model or geographical area The video or audio may stop intermittently depending o...

Page 27: ...V operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED TV The Frame 43 inch or larger models The Serif OLED TV Learn a...

Page 28: ...nter a numeric value Use to change the channel enter a PIN ZIP code and etc If the Colour Button appears with a number strip on the screen select the Colour Button and then select a specific colour by...

Page 29: ...el Launch app button Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider This function may not be supported depending on the model...

Page 30: ...About the Samsung Smart Remote The Frame 32LS03B model BU8 Series Learn about the buttons on the Samsung Smart Remote 30...

Page 31: ...up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done or Enter Number to enter a numeric value Use to change the channel enter a...

Page 32: ...able apps may differ depending on the geographical area or contents provider This function may not be supported depending on the model or geographical area Use the Samsung Smart Remote less than 6 m f...

Page 33: ...About the Samsung Smart Remote The Sero Learn about the buttons on the Samsung Smart Remote 33...

Page 34: ...up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done or Enter Number to enter a numeric value Use to change the channel enter a P...

Page 35: ...el Launch app button Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider This function may not be supported depending on the model...

Page 36: ...to operate the TV When you turn on the TV for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the fr...

Page 37: ...nnected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device and TV s logo It may cause improper transmitted signals from the remote control...

Page 38: ...MI cables may not support Anynet HDMI CEC You can configure the TV s Universal Remote to control third party cable boxes Blu ray players and home theatres that do not support HDMI CEC For more informa...

Page 39: ...ected Devices Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad Menu Settings All Settings Connection External Device Manager Input Device Manager Bluetooth Device List Tr...

Page 40: ...y Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed by the Internet app Left click Available only in the Internet app You can...

Page 41: ...Wi Fi Not support Amazon Luna controller BT O USB O Wi Fi Not support Joytron CYVOX DX USB O Logitech F710 USB O F510 USB O F310 USB PowerA MOGA XP5 X Plus Bluetooth controller BT USB Nvidia Shield co...

Page 42: ...d countries Smart Hub landing page Long pressed Home button During cloud game play Quick panel Option button on the left Game Bar when Game Mode is turned on and an external source is connected X butt...

Page 43: ...ttings Try Now You can set up the mouse with the Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the virtual keyboard to enter text on your TV The ima...

Page 44: ...ing Buttons Language Entering Text using the remote control s microphone and the on screen virtual keyboard When the virtual keyboard is on the screen press and hold the button on the Samsung Smart Re...

Page 45: ...s apps view photos and videos or listen to music stored on external storage devices and perform more functions Some Smart Hub services are paid services To use Smart Hub the TV must be connected to th...

Page 46: ...l information Without giving consent you will not be able to use the additional features and services You can view the entire text of the Menu Settings All Settings General Privacy Terms Privacy Try N...

Page 47: ...V is turned off you can use the Art mode function to edit image content such as artworks photos or to display the content This function is supported only in The Frame For more information refer to Usi...

Page 48: ...depending on the app This function may not be supported depending on the model Automatic Mirroring from Multi View Menu Settings All Settings General Privacy Start Screen Options Autorun Multi View M...

Page 49: ...ting Accessory sold separately is connected Testing Smart Hub connections Menu Settings Support Device Care Self Diagnosis Smart Hub Connection Test Try Now Resetting Smart Hub Menu Settings Support D...

Page 50: ...tion about Ambient Mode including functions 2 Function and content preview Select a preferred content and a preferred background and set them as your Ambient Mode While in Ambient Mode press the Selec...

Page 51: ...ings to suit your preferences Available functions may not be supported depending on the model or content Weather Filter You can add a weather effect to content Time Filter You can select any backgroun...

Page 52: ...layed content to Favourite Special Edition Allows you to enjoy creative artwork and interior design content created by the world s finest artists and designers Cinemagraph Adds a looping animation to...

Page 53: ...eme Allows you to select a background theme provided by Samsung Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme When you use this function...

Page 54: ...tness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time...

Page 55: ...the brightness and colour tone of your TV are automatically adjusted depending on the ambient and the TV can be automatically turned off The TV is set by default so that the screen turns off automatic...

Page 56: ...you like the image you can keep it as an artwork by purchasing it or subscribing to the Membership If you select a saved image the TV goes into Art mode In Art mode press Select button on the remote c...

Page 57: ...9 or the image resolution is lower than the recommended resolution Recommended resolution 1920 x 1080 for 32LS03B models or 3840 x 2160 for 43 inch and larger models Screen Settings Customise the Art...

Page 58: ...om Purchased Once you purchase artworks from the Art Store you will see them here 4 Art Mode Options Configure options related to the Art mode screen This menu can be found at the bottom of the Art ho...

Page 59: ...an download the SmartThings app from Google Play Store Samsung Apps or the App Store If the TV is not registered in your SmartThings app press Add Device and register the TV before using the mode The...

Page 60: ...brightness and colour tone may be affected depending on the colour of the floor on which the TV stands In an environment where special light sources other than standard light sources halogen fluoresce...

Page 61: ...ports and game apps and use the apps from the TV To use APPS make sure the TV is connected to a network For more information refer to Using the Apps Service 2 Moving an item on the Home Screen From th...

Page 62: ...nal button on the remote control Select Remove from the option menu This removes the app from the Home Screen list APPS Recent On Now 4 Recent Access your last watched TV programme or last used input...

Page 63: ...subscriptions to paid channels Parental control is necessary when children use this service Images may look blurry depending on the service provider s circumstances This function may not be supported...

Page 64: ...count For more information refer to Using a Samsung account 2 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is tim...

Page 65: ...erns and the environment around your TV This function may not be supported depending on the model or geographical area For more information about the Intelligent Mode refer to Using Intelligent Mode P...

Page 66: ...ction settings for an input device connected to the TV This can be done by selecting the Select button to display the menu that allows you to view the list of connected devices and to set options Subt...

Page 67: ...format Power and Energy Saving Display the Power and Energy Saving menu Reduce energy consumption by changing your power preferences and other energy saving options These functions may not be supporte...

Page 68: ...te Account Managing your Samsung account Menu Settings All Settings General Privacy System Manager Samsung Account My Account When you sign in to your Samsung account you can use the following functio...

Page 69: ...at the Samsung account website https account samsung com Sync Internet Once you sign in to your Samsung account and configure the Sync Internet settings you can share the favourites and website bookm...

Page 70: ...ble in Windows 10 and later versions only Connection via Mac OS is available in AirPlay Using Easy Connection to Screen Menu Connected Devices Workspace Windows PC Easy Connection You can easily use r...

Page 71: ...s not available It is recommended to cancel the power saving mode It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network condition 1 Con...

Page 72: ...you want to connect to In case of Windows when the computer to connect is within the same network router AP run cmd command in Settings Network and Internet View Network Properties or in Start Run and...

Page 73: ...pictures video music To use this function the folder sharing option on the computer to access must have been enabled as shown below Windows OS 1 Run Windows Explorer and then move to the folder to sh...

Page 74: ...the wireless Samsung DeX Using Microsoft 365 You can read or create a document after accessing the Microsoft 365 website Run the site in full screen mode URL modification is impossible in the Microso...

Page 75: ...e web service ID and password without biometric authentication on mobile devices For this purpose you must be signed in to your Samsung account The password is encrypted to be safely stored on your TV...

Page 76: ...d The default apps may differ depending on the model or geographical area Apps Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical...

Page 77: ...some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is ter...

Page 78: ...lect an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the Home...

Page 79: ...ove 3 Move the app to the desired location 4 Press the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Se...

Page 80: ...bile device https www samsung com Some menu screens cannot be accessed from the e Manual Using the buttons in the e Manual e Manual Device Care Guide Troubleshooting Accessibility Guidance FAQ The ima...

Page 81: ...al support Home Guide Smart Features Media Internet Surf the Internet on your TV Before using the Internet refer to Read Before Using the Internet Function Words in blue e g Internet indicate a menu i...

Page 82: ...rom those on a PC Before using the Internet refer to Read Before Using the Internet Function The Internet app has an embedded Samsung Pass Settings Media Internet Internet Menu Settings Samsung Pass W...

Page 83: ...ce that is registered in SmartThings on the TV the screen switches to the Music Wall screen Music Wall screen is a function that allows you to enjoy music along with visual video effects that change a...

Page 84: ...options may differ depending on the device Place Displays all places connected via the SmartThings app Devices near TV Displays all the detected devices that can be connected and controlled You can r...

Page 85: ...roid 7 0 or later iPhone Series iOS 7 1 or later SmartThings app must have been installed in case of Android devices Devices for IR remote control IR Sniffing Air conditioner air purifier robot vacuum...

Page 86: ...ng on SmartThings Hub from the TV Menu Connected Devices SmartThings Settings SmartThings Hub Using SmartThings Hub To use the Zigbee protocol purchase a SmartThings dongle USB type separately Models...

Page 87: ...code and make payments from the payment tab in the primary navigation menu when the payment is due Troubleshooting Payment is due The device gets locked when the payment date is overdue To resolve thi...

Page 88: ...ort on the back of the TV is for a USB camera and does not support media content playback To play media content use the USB port on the One Connect box You cannot play media content if the content or...

Page 89: ...ce Playing multimedia content on a USB device 1 Connect a USB device to the USB port 2 There is a content list browser shown directly If a USB device that contains the content you want to play is alre...

Page 90: ...Station Launcher 2 After Install add to home Now Tune Station App Icon will show on Home Screen When you select the Tune Station App icon in Home Screen app will be launched in full screen and all Mu...

Page 91: ...select one of the five thumbnails This function may not be supported depending on the file format Stop Stop the contents being played Previous Next Displays the previous or the next multimedia content...

Page 92: ...w When this function is started the rotation starts in a short time When 360 Auto Rotation is focused press the Select button to change to the following modes General Dynamic Natural This function is...

Page 93: ...in random order Picture Off Plays music files with the screen off Fit to Screen Fits a photo to the screen Rotate left Rotate right Rotates a photo left or right Zoom Zooms in a photo Background Musi...

Page 94: ...ou set in the pop up window while the TV displays photos The music files must be saved in the same USB device as the photo files To pause the background music select Background Music on the playback s...

Page 95: ...iew mode select Add View at the bottom right to add the screen you desire Change app source The image on your TV may differ from the image above depending on the model and geographical area When Multi...

Page 96: ...he start and stop of this function can also be voice controlled by pressing the button on the Samsung Smart Remote When the button is available on the Samsung Smart Remote you can enter the Multi View...

Page 97: ...ng account Bixby only supports some languages and the supported functions may differ depending on the geographical area Bixby may not be supported depending on the model or geographical area Starting...

Page 98: ...Smart Remote buttons Press and hold the button on your Samsung Smart Remote say a command and then release the button To view the Bixby guide press the button once When you press the button the Explo...

Page 99: ...your Samsung account select My Profile to sign in 2 Tutorials The popup window on using Bixby appears 3 Settings You can change the settings for using Bixby These functions may not be supported depend...

Page 100: ...i Bixby Alexa but Bixby Alexa does not answer in Troubleshooting Sound feedback Play a sound when Bixby starts and stops listening This function may not be supported depending on the model or geograph...

Page 101: ...ication or contract To change the current channel by saying channel names as voice commands you must finish Find Your Service Provider Find Your Service Provider can be set in Menu Settings All Settin...

Page 102: ...ag Game Picture Mode Screen Ratio Minimap Zoom Sound Output Help guide Game Settings The image on your TV may differ from the image above depending on the model and geographical area 1 Input Lag Set t...

Page 103: ...screen ratio of 21 9 and 32 9 depends on the title of the game so be sure to consult the game company 4 Minimap Zoom Use the directional buttons and Select button on the remote control to zoom in on...

Page 104: ...HDR Shown as On when an HDR game is running VRR Shows the variable refresh rate Using FreeSync The FreeSync feature allows you to play seamless games without video interruption or delay To use the Fre...

Page 105: ...the model The supportable resolutions may differ depending on the model or HDMI port connected to the PC After setting the resolution check if the PC s Window or Mac screen changes when you change the...

Page 106: ...80p 144 3840 x 1600p 144 32 9 3840 x 1080p 144 Troubleshooting of the game screen and audio problems After changing the Screen Ratio on the Game Bar if the game screen and sound are not output properl...

Page 107: ...unction may not be supported depending on the model geographical area To access information or additional features provided in the Guide from analogue channels you must set Service Provider during the...

Page 108: ...n cancel scheduled viewings View Details You can see detailed information about the selected programme The information may differ or may not be provided depending on the broadcast signal Record You ca...

Page 109: ...tegorised by the types defined in Channel List Schedule Manager You can see the Recording Schedule Manager or Schedule Manager screen For more information about Schedule Recording refer to Recording P...

Page 110: ...1 Select a programme that is currently being broadcast and press the Select button 2 Select Record from the pop up menu to start recording Schedule Recording 1 Select a programme scheduled to be broad...

Page 111: ...l start to play Move the focus to a recording to display Play Delete and View Details options on the right side menu Schedule Recording Navigate to Schedules and press Schedule Recording Add edit or c...

Page 112: ...uide Continue Recording After Change this setting so that the recording ends slightly later than the programme end time shown in the Guide Symbol Information Provide users with the information of the...

Page 113: ...t button and then select Schedule Viewing to schedule viewing of that programme Using the viewing schedule management screen 1 On the Samsung Smart Remote press the or button 2 Use the directional but...

Page 114: ...you are watching to a USB device to pause at specific scenes view missed scenes or rewind to specific points in the timeline When the Timeshift function is running some functions are not available in...

Page 115: ...the corresponding repeatedly to quickly increase the speed in slow mode by up to 3 times To resume playback at normal speed select button While using Slow Rewind you will be able to see the time diffe...

Page 116: ...n set for what period of time the programme will be recorded This function is only available when a programme is being recorded Go to Live TV While using Timeshift to view a previous scene select Go t...

Page 117: ...pending on the model or geographical area The following options are accessible from the top left of the Channel List screen Terrestrial Cable or Satellite Allows you to choose between Terrestrial Cabl...

Page 118: ...function may not be supported depending on the model or geographical area Channel Type Filters the list so that it includes channels of a selected type However Channel Type can only be used channels c...

Page 119: ...e PIN If you want to use this function or set the password set Settings All Settings General Privacy Parental Settings Apply Channel Lock to On For more information on setting the PIN refer to Setting...

Page 120: ...ote control to select the desired Favourites 3 Press the right directional button to select Add Channels 4 Select the desired channel in the list on the screen 5 Press Add to add the selected channel...

Page 121: ...is The DVB T2 system may not be supported depending on the geographical area The Auto Tuning Settings may not appear depending on the model or geographical area Selecting the cable network search opti...

Page 122: ...Setting the functions for the service provider Menu Settings All Settings Broadcasting Service Provider Try Now Enable or disable the broadcast service provider feature Viewing broadcast service prov...

Page 123: ...Programme Rating Lock does not however block programmes originating from external sources such as Blu ray players DVD players or USB files Every time you access Programme Rating Lock you must enter t...

Page 124: ...the manufacturer of CICAM and information of CAS Conditional Access System CICAM PIN Manager Manage Common Interface Common Access Module CICAM PIN Save PIN or change stored PIN and then set other PIN...

Page 125: ...a Tuning analogue channels Menu Settings All Settings Broadcasting Expert Settings Manual Scan Analogue Channel Tuning Select New and configure Programme Colour System Sound System Channel and Search...

Page 126: ...red Import from USB Imports channel list from a USB storage Export to USB Exports channel list saved in the TV to a USB storage This function is available when USB is connected This function may not b...

Page 127: ...nnel scan This function may not be supported depending on the model or geographical area Changing teletext language Menu Settings All Settings Broadcasting Expert Settings Teletext Language Settings T...

Page 128: ...rmat You can change the audio format you want to hear The supported audio format may differ with the broadcast programme This option is only available on digital channels Showing TVkey Interface menu...

Page 129: ...ing condition and the content you re viewing EyeComfort EyeComfort syncs the sunrise sunset times and ambient light intensity After sunset the mode provides warmer colours and lower brightness The sun...

Page 130: ...put is set to TV Speaker This function may not be supported by some modes or apps For example Ambient Mode Game Mode Art Mode and apps that control the TV sound While using this function the TV does n...

Page 131: ...nvironments Standard Is the default mode suitable for general viewing environments Movie Is suitable for watching TV or movies in a dark room FILMMAKER MODE This screen mode provides picture quality c...

Page 132: ...video The closer to 50 the deeper the colours Tint G R Try Now Adjust the colour tone The higher either value the redder or greener the video Apply Picture Settings Try Now Apply the selected picture...

Page 133: ...expressed on the picture Smart Calibration Try Now Automatically adjust the picture quality of a movie to obtain the quality intended by the movie producer This function may not be supported depending...

Page 134: ...TV in the 4 3 or Fit to screen mode The supported screen sizes differ with the country and this function allows you to adjust the picture size in this case The 4 3 mode is not available when an exter...

Page 135: ...ng on the model or geographical area This function may not be supported depending on the model or geographical area The game mode is not available for normal TV viewing The screen may shake somewhat W...

Page 136: ...lus settings This function may not be supported depending on the model Game Motion Plus Turn on this function to obtain a softer and clearer picture quality when playing a role playing game RPG or adv...

Page 137: ...ture is turned off HDR signals sent from an external device cannot be received When you select the HDMI connector you want to use for Input Signal Plus and then press the Select button to set the Inpu...

Page 138: ...ce function may not work properly Equaliser Try Now Customise the TV sound by adjusting the volume of high pitched and low pitched sounds This function is not available when the Adaptive Sound or Acti...

Page 139: ...atching TV using the embedded speakers the virtual surround sound effect of Dolby Atmos can be turned on or off If the TV has been installed in portrait mode by using separate accessories the virtual...

Page 140: ...Soundbar appears under Sound Output Menu Settings All Settings Sound Sound Output Select the menu Try Now Menu name example TV AV Soundbar Series name HDMI or TV Optical It works based on the Codec su...

Page 141: ...uted for connecting to the call When the call is ended the Buds automatically connects to the TV This feature is supported only when the TV and mobile phone are connected to the same Samsung account I...

Page 142: ...cted and then connected The Clock Mode is changed from Auto to Manual The TV is not connected to the network No broadcast signals are received Setting the clock automatically Menu Settings All Setting...

Page 143: ...he model or geographical area GMT Set Greenwich Mean Time GMT DST Automatically adjusts for Daylight Saving Time DST Changing the current time Menu Settings All Settings General Privacy System Manager...

Page 144: ...You can set the sleep timer for up to 180 minutes after which it will turn off the TV This function may not be supported in some viewing modes This function may not be supported depending on the model...

Page 145: ...l Settings Picture Expert Settings Brightness Try Now This function is not available when the Adaptive Picture function is turned on Brightness Reduction Try Now Reduce power consumption by adjusting...

Page 146: ...ture may not be supported depending on the Wi Fi router Auto Power Off Try Now Automatically turns off the TV to reduce unnecessary power consumption if the TV Controller and the remote control are no...

Page 147: ...the screen borders and may not be visible To fix the screen at the home position turn off the Pixel Shift mode To prevent afterimage when viewing content with a lot of static images turn on the Pixel...

Page 148: ...ung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Menu Settings Su...

Page 149: ...nction is useful for controlling what programmes children can watch on the TV based on their ratings For more information refer to Using Programme Rating Lock Apply Channel Lock Try Now By selecting t...

Page 150: ...to Off or muted the voice guide for Accessibility Shortcuts is enabled The shortcut menus may not appear depending on the model or geographical area Enabling voice guides for the visually impaired Me...

Page 151: ...re Off Try Now Turn off the TV screen and provide only sound to reduce overall power consumption When you press a button on the remote control other than Volume and Power while the screen is off the T...

Page 152: ...orted depending on the model or geographical area Enlarging the font for the visually impaired Menu Settings All Settings General Privacy Accessibility Enlarge Try Now You can enlarge the size of the...

Page 153: ...ray player and the player s remote control Subtitle Try Now Turns on or off the subtitle Subtitle Mode Try Now Sets the subtitle mode Subtitle Language Try Now Sets the subtitle language Spoken Subtit...

Page 154: ...magnification of the sign language screen Configure Sign Language Guide options Menu Settings All Settings General Privacy Accessibility Sign Language Guide Settings You can configure the size speed p...

Page 155: ...rts some languages and the supported functions may differ depending on the geographical area The Voice Wake up function may not be supported depending on the model Voice Assistant or geographical area...

Page 156: ...wing buttons on the remote control in the order shown to reset the PIN to 0000 On the Samsung Smart Remote Press Volume button Volume Up Volume Down Volume Up On the Standard Remote Control Press butt...

Page 157: ...ttings Try Now You can use AirPlay to view content from your iPhone iPad or Mac on the TV screen This function may not be supported depending on the model or geographical area Restoring the TV to the...

Page 158: ...lete Browsing Data Delete all saved Cookies If you want this function enabled or disabled use the Select button to turn it on or off HbbTV is not available when Timeshift is running or when a recorded...

Page 159: ...supported depending on the model Connecting the CI or CI Card via COMMON INTERFACE slot with the CI CARD Adapter Only for models with Common interface slot Attaching the CI CARD Adapter via COMMON IN...

Page 160: ...I Card to the COMMON INTERFACE slot as shown in the image below Connecting the CI or CI Card via COMMON INTERFACE slot Only for models with Common interface slot Connect the CI or CI Card to the COMMO...

Page 161: ...ed please contact your service provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated You must obtain a...

Page 162: ...y not be displayed To change the Teletext page On the Samsung Smart Remote Press the numeric button on the TTX menu On the Standard Remote Control Press the numeric button On the Samsung Smart Remote...

Page 163: ...o undo press it again On the Standard Remote Control On the Standard Remote Control the Teletext function icons are printed on some remote control buttons To run a Teletext function find its icon prin...

Page 164: ...IST mode switches the mode to List save mode In List save mode you can save a Teletext page into a list using the 8 CH LIST button 8 CH LIST Store Stores the Teletext pages 2 CH Page Up Displays the n...

Page 165: ...Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again 7 EXIT Cancel Shrinks the Teletext display to overlap with the...

Page 166: ...pported USB memory is not supported The total recording capacity may differ with the amount of available hard drive space and the recording quality level Schedule Recording requires at least 100 MB of...

Page 167: ...However RAID type USB hard drives are not supported USB memory or flash drives are not supported The total recording capacity may differ with the amount of available hard drive space and the recordin...

Page 168: ...Stereo Mono Automatic change Dual Dual I Dual II Dual I NICAM Stereo Mono Mono Automatic change Stereo Mono Stereo Automatic change NICAM Dual Mono NICAM Dual 1 NICAM Dual 2 NICAM Dual 1 If the Stereo...

Page 169: ...ilable content may differ with the geographical area For more information about applications visit the applicable service provider s website An unstable network connection may cause delays or interrup...

Page 170: ...operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the number of bookmarks...

Page 171: ...is currently being used by the wireless access point to communicate with another device the result is usually interference and or a communications failure Most wireless networks have an optional secur...

Page 172: ...1A port We recommend that you use an external hard drive with its own power adapter USB HDD 5V 1A port is supported by some models Certain digital cameras and audio devices may not be compatible with...

Page 173: ...Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip...

Page 174: ...grid and its minimum resolution must be at least 512 pixels in width or height Supported music formats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC f...

Page 175: ...0 x 2160 60 1920 x 1080 120 60 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 4096 x 2160 60 3840 x 2160 120 80 Moti...

Page 176: ...ainers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Leve...

Page 177: ...IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 60 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 V...

Page 178: ...50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 60 50 Motion JPEG 1920 x 1080 60 20 MVC MPEG4 SP ASP Window Media Video v9 VC1...

Page 179: ...ders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported except for BU8 Series H 264 FHD is supported up to...

Page 180: ...264 BP MP HP 1920 x 1080 60 50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 OPUS G 711 A Law Law HEVC H 265 Main Main10 60 50 Motion JPEG 60 20 MVC MPEG4 SP ASP Window M...

Page 181: ...transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 2 TV do...

Page 182: ...920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorrenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160 120 8...

Page 183: ...be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 2 TV does not support FMO...

Page 184: ...MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorrenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160...

Page 185: ...rs H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Level 4 2 TV does not s...

Page 186: ...d Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz USB 4096 x 2160p 24 30 60 Hz 16 9 Standard C...

Page 187: ...t to On All models for Q6 B BU Series Q8 B Series 50 inch and smaller models The Serif 43LS01B model The Frame 32LS03B model The Sero Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4...

Page 188: ...4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If Input Signal Plus is set to On Resolution 3840 x 2160p 4096 x 2160p Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr...

Page 189: ...0 144 Hz 166 587 144 346 500 progressive 2560 x 1080 120 Hz 150 000 120 495 000 progressive 2560 x 1080 144 Hz 172 339 144 470 830 progressive 2560 x 1440 120 Hz 150 000 120 495 000 progressive 3840 x...

Page 190: ...ver of the remote control Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 60 Hz UHD models and 7680 x 4320 60 Hz QN7 B Series or higher...

Page 191: ...188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000...

Page 192: ...0 60 000 74 250 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 H...

Page 193: ...4 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 2...

Page 194: ...0 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 00...

Page 195: ...p sync errors may occur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the rece...

Page 196: ...ween 6 12 years old General Content suitable for general audiences PG 13 PG 13 Content suitable for people aged 13 and above but can be watched by those who are under the recommended age if parental g...

Page 197: ...atories All rights reserved This licence may not be supported depending on the model or geographical area The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks...

Page 198: ...tion Motion Lighting or Contrast Enhancer Menu Settings All Settings General Privacy Power and Energy Saving Brightness Optimisation Try Now Menu Settings All Settings General Privacy Power and Energy...

Page 199: ...cture Expert Settings Sharpness Try Now Menu Settings All Settings Picture Expert Settings Colour Try Now Menu Settings All Settings Picture Expert Settings Tint G R Try Now The picture colours are bl...

Page 200: ...Off Timer Try Now TV The Frame TV cannot be turned off If your TV is The Frame model you can turn off the TV by long pressing the Power button To switch from Art mode to TV mode or vice versa short pr...

Page 201: ...evel by adjusting the sensitivity of the motion detector left directional button Art Art Mode Options Motion Detector Art Mode Options can be found at the bottom of the Art home To configure the optio...

Page 202: ...box supports the content or broadcast for UHD and set the resolution For more information contact your service provider When using a Samsung TV Plus channel check the network connection When the netw...

Page 203: ...n Menu Settings All Settings Picture Picture Size Settings Picture Size Try Now The Subtitle function in the TV menu is deactivated When an external device is connected with an HDMI or Component cable...

Page 204: ...evice check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound...

Page 205: ...GHz frequency 5 GHz may not be available depending on the model When the symptom persists it is recommended to use wired connection such as HDMI eARC and Optical Whenever a function is used on the TV...

Page 206: ...volume of the external device cannot be adjusted Check the cable connection between the TV and the external device When connecting an external speaker such as home theatre via HDMI make sure it is con...

Page 207: ...Settings Broadcasting Auto Tuning Settings Auto Tuning Try Now The Auto Tuning Settings may not appear depending on the model or geographical area The subtitles are not provided on a digital channel...

Page 208: ...tion of the computer I want to connect to a PC and mobile device via screen mirroring To wirelessly connect the TV to your PC read the instructions at PC Screen Sharing Wireless in Connection Guide an...

Page 209: ...k that is connected to the external device I want to connect to a Bluetooth speaker For more information on how to connect a Bluetooth speaker see Audio Device Bluetooth in Connection Guide Menu Conne...

Page 210: ...evice placed between the TV and router If unable to establish a wireless internet connection connect the TV to the wireless router via an LAN cable If the TV is able to connect to the internet normall...

Page 211: ...u Settings All Settings Connection External Device Manager Anynet HDMI CEC Try Now Check and confirm that the device s power cable is securely plugged in Check the device s HDMI cable connection Anyne...

Page 212: ...ed via the HDMI eARC port does not turn off and on together with the TV To prevent a specific device connected to the TV from turning off automatically turn off the HDMI CEC function on a specific dev...

Page 213: ...r dead Charge the remote control by using the USB port C type on the bottom or turn over the remote to expose the solar cell You can check remaining battery of Samsung Smart Remote with solar cell in...

Page 214: ...digital broadcast channels received by the TV You cannot record videos received from an external device or Samsung TV Plus This function may not be supported depending on the model or geographical ar...

Page 215: ...ork connection When the network speed is slow the app may not work or its image quality may be poor Uninstall and reinstall the app For more information about app uninstallation refer to Managing inst...

Page 216: ...rted files or high bitrate files Most files can be played back but some files may not play smoothly Some files can t be played Some files that use an unsupported codec may not be played back Make sure...

Page 217: ...tings General Privacy Voice Google Assistant Settings Try Now This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area Bixby Alexa answers...

Page 218: ...l by using the USB port C type on the bottom or turn over the remote to expose the solar cell You can check remaining battery of Samsung Smart Remote with solar cell in Menu Settings All Settings Gene...

Page 219: ...mells like plastic This smell is normal and will dissipate over time The settings are lost after 5 minutes or every time the TV is turned off If Usage Mode is set to Retail Mode the TV s audio and vid...

Page 220: ...ne strict quality control procedures that meet our demanding performance and reliability requirements Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange...

Page 221: ...cture Test Try Now Sound Test Try Now HDMI Troubleshooting Signal Information Try Now Smart Hub Connection Test Try Now Reset Smart Hub Try Now Cannot select Signal Information in Self Diagnosis Verif...

Page 222: ...ings to the default settings Menu Settings All Settings Picture Expert Settings Reset Picture Try Now Reset sound Resets current sound settings to the default settings Menu Settings All Settings Sound...

Page 223: ...re or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding the button for 5 or more seconds For the Standard Re...

Page 224: ...most often The TV Screen does not Display Properly The TV s colour design accessories including the remote control and features may differ depending on the model or geographical area Check the antenn...

Page 225: ...DMI cable connections If the issue persists define exactly what is wrong with the display For example mosaics and blocks multiple lines or white dots or fixed horizontal or vertical lines Try changing...

Page 226: ...input source Settings If the same problem persists run a diagnostic test On the remote control press the button Select Menu Settings Support Device Care Self Diagnosis Picture Test Try Now Support Sup...

Page 227: ...a message appears select OK and follow the on screen instructions to complete the test Settings If the problem disappears during the test check your TV signal On the remote control press the button Se...

Page 228: ...Support Device Care Select Menu Settings Support Device Care Self Diagnosis Signal Information to check the signal strength Try Now Signal Information Check whether the signal strength is too weak or...

Page 229: ...the remote control and features may differ depending on the model or geographical area If your TV does not turn on check whether the remote control sensor is on By holding a reflective object like mi...

Page 230: ...n One Connect Cable Disconnect and reconnect the One Invisible Connection or One Connect Cable between the TV and the One Connect Box Make sure that the One Invisible Connection or One Connect Cable i...

Page 231: ...he TV screen is still blank softly tap it with your finger If the part of the screen you tapped on blinks your TV is correctly connected to the power supply On the remote control press the button When...

Page 232: ...ble Connection One Connect Cable Check the connection of the HDMI cable to your TV or One Connect Box Make sure that the external device is turned on Power If it does not turn on make sure the power c...

Page 233: ...tlet HDMI HDMI HDMI One Invisible Connection One Connect Cable One Invisible Connection One Connect Cable Check the connection of the HDMI cable to your TV or One Connect Box Connected Devices Also ma...

Page 234: ...HDMI HDMI HDMI If the same problem continues try connecting another external device to the TV using an HDMI cable If the display is correct your external device may be faulty 234...

Page 235: ...he remote control and features may differ depending on the model or geographical area When the picture looks distorted Power Power First disconnect and reconnect the power cables and HDMI cables on th...

Page 236: ...Box then unplug the power cable and plug it back into the wall outlet HDMI If the external device support 4K UHD or 8K UHD videos use a dedicated HDMI cable for each resolution LAN HDMI Satellite If y...

Page 237: ...ut mode FHD TVs support up to 1080p video output and UHD TVs support up to 2160p video output One Invisible Connection One Connect Cable One Invisible Connection One Connect Cable If the problem persi...

Page 238: ...MI cable check the HDMI eARC connector on the back of the TV HDMI eARC HDMI HDMI If your Sound Bar is connected to a receiver and the receiver is connected to the TV using an HDMI cable check the HDMI...

Page 239: ...l and features may differ depending on the model or geographical area On the remote control press the button and move to Menu Settings All Settings using the directional button Settings Select Menu Se...

Page 240: ...etwork Status to check the network status Try Now Network Reset Network If the network isn t connected a network reset may be required Try Now Make sure that your access point is working properly Chec...

Page 241: ...s point by disconnecting and reconnecting the power connector It may take 1 to 2 minutes until the access point comes back online after a reboot Settings If the same problem continues select Menu Sett...

Page 242: ...t DNS server If a test occurs cancel it and select IP Settings Network Status IP Settings If the same problem continues select Menu Settings All Settings Connection Network Network Status IP Settings...

Page 243: ...IP Settings DNS Server Select DNS Server enter 8 8 8 8 then select OK Update now If the same problem continues a software update or factory reset may be required Try Now 243...

Page 244: ...ccessories including the remote control and features may differ depending on the model or geographical area If your TV does not produce any sound press the Volume button to increase the volume If your...

Page 245: ...Speaker Try Now Settings Check the volume on the screen If a number for the TV volume is not displayed select Menu Settings All Settings Sound Sound Output Then select TV Speaker Try Now Sound Sound...

Page 246: ...ttings Support Device Care Self Diagnosis Sound Test Try Now Update now If the same problem continues a software update or factory reset may be required Try Now If there is sound but it is not clear r...

Page 247: ...est to check the sound Try Now Support Support Device Care Go to Menu Settings Support Device Care Self Diagnosis Sound Test to check the sound Try Now Settings If the test reveals a problem select Me...

Page 248: ...pert Settings Reset Sound Try Now Settings If the test shows no problems select Menu Settings Support Device Care Self Diagnosis Signal Information Try Now Support Support Device Care If the test show...

Page 249: ...Signal Information Check whether the signal strength is too weak or not Update now If the same problem continues a software update or factory reset may be required Try Now 249...

Page 250: ...n accessories including the remote control and features may differ depending on the model or geographical area Verify that the infrared remote control signal is being transmitted and received Make sur...

Page 251: ...of the remote control through the camera on your smartphone If you cannot see infrared signals charge the remote control by using the USB port C type on the bottom or turn over the remote to expose t...

Page 252: ...ttons simultaneously to display the pairing animation clip Follow the on screen instructions to proceed with the pairing The remote control will work more effectively if you point it at the remote con...

Page 253: ...ry using the appropriate SAMSUNG remote control for your TV model If you use an Multi Brand Remote MBR or universal remote and your remote cannot operate an external device move the external device cl...

Page 254: ...cal area Settings If your TV is connected to the network you can set it to receive periodic updates automatically On the remote control press the button and move to Menu Settings Support using the dir...

Page 255: ...n update the software using a USB drive Settings Select Menu Settings Support About This TV and check the model code and software version Try Now Support Support About This TV Select Menu Settings Sup...

Page 256: ...ation Model code Software version Select Menu Settings Support About This TV and check the model code and software version Try Now Using a computer connect to www samsung com Find your TV model and do...

Page 257: ...SEE ALL SUPPORT Find your TV model and download the firmware file Firmware Download Click Download to download the firmware Unzip the downloaded file and store it in your USB drive top folder 257...

Page 258: ...the USB device into the USB slot on the back of your TV or the side of the One Connect Box Update now The firmware update begins automatically Your TV will be automatically reset when the firmware up...

Page 259: ...upport Support About This TV After your TV has been reset select Menu Settings Support About This TV and check the new firmware version Try Now About This TV Product Information Model code Software ve...

Page 260: ...s and functions of the remote control may differ with the model or geographical area From top to bottom and left to right The button is at the top left There is a small LED microphone to the right of...

Page 261: ...atching stops and a control bar appears You can select Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen a...

Page 262: ...he Accessibility Shortcuts menu Even if the Voice Guide is set to Off or muted when you press and hold the volume button the voice guide for Accessibility Shortcuts is enabled Standard Remote Control...

Page 263: ...up and tuned and must be connected to the network You can connect the TV to the network during the initial setup or do it later through the settings menu There are many commands you can say to control...

Page 264: ...and cable box turn on the subtitle function on the device For more information contact your service provider Sign Language Zoom Settings You can zoom in the sign language screen when the programme yo...

Page 265: ...ue black background and a white font providing maximum contrast If High Contrast is on some Accessibility menus are not available Enlarge You can enlarge important elements on the menu such as the nam...

Page 266: ...ber button Use the or button on the Samsung Smart Remote to open the virtual numeric pad enter a number and then select Done On the Standard Remote Control press the numeric buttons to enter a channel...

Page 267: ...of the Samsung Smart Remote the left one is the Volume button Push up or pull down the Volume button to change the volume Standard Remote Control Press the up or down of VOL button on the Standard Rem...

Page 268: ...ed Set the Clock first Menu Settings All Settings General Privacy System Manager Time Clock Try Now If you need to set the clock again follow the instructions below 1 Press the button and press the le...

Page 269: ...rogramme you reach on that day The day is not repeated so if you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be announced To view a programme on now...

Page 270: ...ction may not be supported depending on the model or geographical area Cancel Scheduled Recording You can cancel your scheduled recordings This function may not be supported depending on the model or...

Page 271: ...ways to cancel a scheduled viewing Cancelling a scheduled viewing from the Guide 1 Press the Channel button to access the Guide 2 Move to to the programme to cancel the viewing schedule and press the...

Page 272: ...also use the or button to enter a channel number and go to that channel directly Press the left directional button in the Channel List to move to the Category list Use the up and down directional butt...

Page 273: ...geographical area Favourites Displays Favourites 1 to Favourites 5 Use the up and down directional buttons to move between the lists of favourites Highlight the one you want and then press the Select...

Page 274: ...gramme being recorded is displayed The control bar appears Move the focus to Stop Recording and then press the Select button When a popup window appears select Stop To record a programme that is on la...

Page 275: ...ndow use the left and right directional buttons to select a broadcast scheduled programme and then press the Select button To schedule a recording for the programme select Schedule Recording Changing...

Page 276: ...up menu on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and then press the Select button Th...

Page 277: ...of the Smart Hub Home Screen is the static menu listed You can quickly and easily use the listed menu items to access the main TV settings or external devices search and apps Privacy Choices From your...

Page 278: ...TV is turned off you can use the Art mode function to edit image content such as artworks photos or to display the content This function is supported only in The Frame For more information refer to Us...

Page 279: ...cons Use the left and right directional buttons to move within a row Press the Select button to open the section you want to read You can use the directional buttons on the remote control to use the f...

Page 280: ...u Settings All Settings General Privacy Voice Voice Assistant Try Now The supported language may differ depending on the geographical area Running Bixby Press and hold the button on the Samsung Smart...

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