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Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

Country

Samsung Service Centre 

Web Site

SINGAPORE

1800 7267864 | 1800-SAMSUNG

www.samsung.com/sg/support

AUSTRALIA

1300 362 603

www.samsung.com/au/support

NEW ZEALAND

0800 726 786

www.samsung.com/nz/support

VIETNAM

1800 588 889

www.samsung.com/vn/support

THAILAND

0-2689-3232

1800-29-3232 (Toll free for all product)

www.samsung.com/th/support

MYANMAR

+95-1-2399-888

www.samsung.com/mm/support

CAMBODIA

+855-23-993232

1800-20-3232 (Toll free)

www.samsung.com/th/support

LAOS

+856-214-17333

MALAYSIA

1800-88-9999

+603-7713 7420 (Overseas contact)

www.samsung.com/my/support

INDONESIA

021-5699-7777

0800-112-8888 (All Product, Toll Free)

www.samsung.com/id/support

PHILIPPINES

1-800-10-726-7864 [ PLDT Toll Free ]

1-800-8-726-7864 [ Globe Landline and Mobile ]

02-8-422-2111 [ Standard Landline ]

www.samsung.com/ph/support

JAPAN

0120-363-905

www.galaxymobile.jp/jp/support

INDIA

1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)

1800 5 SAMSUNG (1800 5 7267864) (Toll-Free)

www.samsung.com/in/support

NEPAL

16600172667 (Toll Free for NTC Only)

9801572667 (Toll Free for Ncell users)

BANGLADESH

09612300300

08000300300 (Toll free)

SRI LANKA

011 SAMSUNG (011 7267864)

EGYPT

08000-7267864

16580

www.samsung.com/eg/support

ALGERIA

3004

www.samsung.com/n_africa/support

IRAN

021-8255 [CE]

www.samsung.com/iran/support

ISRAEL

*6963

www.samsung.com/il/support

SAUDI ARABIA

(+966) 8002474357 (800 24/7 HELP)

www.samsung.com/sa_en/support (English)

www.samsung.com/sa/support (Arabic)

PAKISTAN

0800-Samsung (72678)

www.samsung.com/pk/support

TUNISIA

80 100 012

www.samsung.com/n_africa/support

U.A.E

800-SAMSUNG (800 - 726 7864)

www.samsung.com/ae/support (English)

www.samsung.com/ae_ar/support (Arabic)

OMAN

800-SAM CS (800-72627)

KUWAIT

183-CALL (183-2255)

BAHRAIN

8000-GSAM (8000-4726)

QATAR

800-CALL (800-2255)

TURKEY

444 77 11

www.samsung.com/tr/support

JORDAN

0800-22273

06 5777444

www.samsung.com/levant/support

LEBANON

1299

IRAQ

80010080

MOROCCO

080 100 22 55

www.samsung.com/n_africa/support

Summary of Contents for QA65Q950T

Page 1: ...Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No USER MANUAL 950T...

Page 2: ...see its contents on your PC or mobile device Learning the e Manual s assistance functions Some menu screens cannot be accessed from the e Manual Search Select an item from the search results to load...

Page 3: ...e back or bottom are provided for necessary ventilation To ensure reliable operation of this apparatus and to protect it from overheating these slots and openings must never be blocked or covered Do n...

Page 4: ...e sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust high or low temperatures high humidity chemical substances orwhere...

Page 5: ...ung Smart Remote 13 Pairing the TV to the Samsung Smart Remote 14 Installing batteries into the Samsung Smart Remote 14 05 Running the Initial Setup Using the TV Controller 15 06 Connecting to a Netwo...

Page 6: ...Not available in some locations The items colours and shapes may vary depending on the models Cables not included can be purchased separately Check for any accessories hidden behind or in the packing...

Page 7: ...ecter is not connected properly there is a danger of severe electric shock 2 Connect the One Connect AC power cord to the One Connect and then connect the cord to a wall outlet as shown in Step 5 abov...

Page 8: ...f the TV or damage to the cable When arranging the remaining cable refer to the figure on the previous page for the correct arrangement Take care not to subject the cable to any of the actions below T...

Page 9: ...pendicular to the floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall i...

Page 10: ...age or personal injury when a non VESA or non specified wall mount is used orwhen the consumer fails to follow the product installation instructions When you install the wall mount maintain a gap of m...

Page 11: ...edge of the supporting furniture Always educate children about the dangers of climbing on furniture to reach the television set or its controls Always route cords and cables connected to your televisi...

Page 12: ...brackets to the TV For the screw specifications refer to the standard screw part in the table under Mounting the TV on a wall 3 Connect the brackets fixed to the TV and the brackets fixed to the wall...

Page 13: ...Using these controls you can control the media content that is playing Smart Hub Returns to the Home Screen Volume Move the button up ordown to adjust the volume To mute the sound press the button Wh...

Page 14: ...emote The body will pop out slightly from the body cover 2 Turn the remote over and then slide the body of the remote upwards until the battery compartment is revealed 3 If there are batteries in the...

Page 15: ...bile devices running Android 6 0 or higher or iOS 10 or higher Noise may occur temporarily when the TV communicates with mobile devices You can also start the Initial Setup using the TV s menu Setting...

Page 16: ...on you can push the button to the left to turn on the sound sensor or to the right to turn off it See the pop up window on the TV to check whether the sound sensor is turned on or off The position and...

Page 17: ...e TV to the Internet using a wireless access point or modem Wireless IP access point or modem with a DHCP Server LAN Cable Not Supplied The LAN Port on the Wall Network Connection Wired Connect your T...

Page 18: ...ld separately and is not available from Samsung If you have any problems using online services please contact your Internet service provider When you use a large mobile dongle Data Card USB devices ma...

Page 19: ...ure that the problem is not with the remote control If the TV turns on refer to The remote control does not work There is no picture video sound or a distorted picture video sound from an external dev...

Page 20: ...e TV settings are lost after 5 minutes The TV is in the Retail Mode Change the Usage Mode in the General Menu to Home Mode Settings General System Manager Usage Mode Home Mode Intermittent Wi Fi Make...

Page 21: ...sk for remote support 2 Open the menu on your TV and go to the Support menu Settings Support 3 Select Remote Management then read and agree to the service agreements When the PIN screen appears provid...

Page 22: ...duct may cause a failure fire or electric shock To clean the screen turn off the TV then gently wipe away smudges and fingerprints on the panel with a micro fiber cloth Clean the body or panel of the...

Page 23: ...x D Body With Stand 187 70 x 106 64 x 1 52 cm 187 70 x 113 13 x 34 01 cm Weight Without Stand With Stand 53 8 kg 65 8 kg Environmental Considerations Operating Temperature Operating Humidity Storage...

Page 24: ...ing on the product accessories or literature indicates that the product and its electronic accessories should not be disposed of with other household waste at the end of theirworking life To prevent p...

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Page 27: ...pport JAPAN 0120 363 905 www galaxymobile jp jp support INDIA 1800 40 SAMSUNG 1800 40 7267864 Toll Free 1800 5 SAMSUNG 1800 5 7267864 Toll Free www samsung com in support NEPAL 16600172667 Toll Free f...

Page 28: ...50 88 80 www samsung com africa_fr support MOZAMBIQUE 84 726 7864 www samsung com africa_pt support NIGERIA 0800 726 7864 www samsung com africa_en support GHANA 0800 100 077 COTE D IVOIRE 8000 0077 w...

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