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Samsung PS51F8500SLXXH, Service Manual

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4. Troubleshooting

■ No Sound

Symptom

•

Video is normal but there is no sound.

Major Checklist

•

When the speaker connectors are disconnected or damaged.

•

When the sound processing part of the Main Board is not functioning.

•

Speaker defect.

•

SMPS not supplying voltage to the main board.

Diagnostics

Speaker Connector

Speaker Connector

4-6

Copyright© 1995-2013 SAMSUNG. All rights reserved.

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Summary of Contents for PS51F8500SLXXH

Page 1: ...1F8500SLXXH SERVICEMANUAL Plasma TV PS51F8500SL Contents 1 Precaution 2 Product Specification 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram Refer to the service manual in the GSPN se...

Page 2: ...of ASSY MAIN BOARD 3 3 3 1 4 Separation of SMPS 3 5 3 1 5 Separation of SPEAKER 3 6 3 1 6 Separation of MolP Camera 3 6 3 1 7 Separation of Function Blutetooth module WIFI module 3 7 3 1 8 Separation...

Page 3: ...Contents 5 1 3 Cables 5 9 Copyright 1995 2013 SAMSUNG All rights reserved ii...

Page 4: ...REN T TESTER TES T ALL EXPOSED ME TAL SUR FACES 2 WIRE CORD ALSO TES T WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQU IRED EARTH GROUND R E A D I N G SHOULD NOT BE ABOVE 0 5mA Figure 1 1 AC Leakage...

Page 5: ...if the wiring is too tight incorrectly placed or loose Never change the space between the part and the printed circuit board Check the AC power cord for possible damages Keep the part or the lead away...

Page 6: ...lade of the AC plug and that of any conductive materials i e the metal panel input terminal earphone jack etc 6 Insulation Check Process Unplug the power cord from the AC source and turn the switch on...

Page 7: ...for soldering purposes 6 Use only anti static solder removal devices Most solder removal devices do not support an anti static feature A solder removal device without an anti static feature can store...

Page 8: ...antenna cable or the external connectors if they are fully unplugged Damage to the cord may cause fire or electric shock 6 Keep the antenna far away from any high voltage cables and install it firmly...

Page 9: ...Without Stand 58 37 x 34 56 x 1 91 Dimensions W x D x H inch 64 With Stand 58 37 x 36 14 x 12 6 Without Stand 20 9 kg 51 With Stand 23 4 kg Without Stand 32 8 kg Weight lbs 64 With Stand 36 3 kg Premi...

Page 10: ...ls Vertical 1080 Pixels Input Signal Analog 0 7 Vp p 5 positive at 75 internally terminated Input Sync Signal H V Separate TTL P or N Maximum Pixel Clock rate 74 25 MHz Environmental Considerations Op...

Page 11: ...C to 40 C 10 to 80 non condensing 4 F to 113 F 20 C to 45 C 5 to 95 non condensing Stand Swivel Left Right 0 Body 1190 5 x 708 2 x 55 4 mm 1482 6 x 877 7 x 55 4 mm Dimensions W x H x D With Stand 119...

Page 12: ...Picture Picture Enhancer DNIe DNIe Equalizer 5 Band 5 Band Auto Volume Control O O Surround Sound SRS Tru Surround HD SRS Tru Surround HD Audio Speaker Output 10W 10W 15W 15W 10W 10W 15W 15W PIP O O...

Page 13: ...A BN44 00603A Byte Item Item 0 Factory Reset 1 Type 51FPCrD 64FPCrD 2 Local set Select your Local Set 3 Model PF8500 4 Tuner Auto 5 Ch Table None 6 Front Color ON OFF P D G Dy TIP O Supported X Not Su...

Page 14: ...4 Batteries AAA x 2 4301 000103 TV MIC STB SOUR CE VOICE MORE VOL CH LIGHT DVR MENU 3D SMART HUB GUIDE RETURN EXIT Remote Control AA59 00759A Component Video BN39 01154C Component Audio BN39 01154H Ho...

Page 15: ...e components 3 1 Overall Disassembly and Reassembly CAUTION Disconnect the PDP TV from the power source before disassembly Follow these directions carefully never use metal instruments to pry apart th...

Page 16: ...VER P REAR Description Description Photo Screw 1 Remove the screws of rear cover 51 6003 001782 M4 L12 6003 000337 M4 L10 64 6003 001782 M4 L12 6003 000337 M4 L10 2 Lift up and remove the rear cover 5...

Page 17: ...e four kinds of FFC cables a Y main to main board 30p FFC Cable b E address buffer to main board 60p FFC Cable c F address buffer to main board 80p FFC Cable d MoIP Camera Cable 20p FFC Cable 2 Remove...

Page 18: ...cable pushing indicated area 5 Remove Speaker Cable Pull out the cable pushing indicated area 6 Remove the screws of main board CAUTION When you remove Boards you must disconnect all connectors If yo...

Page 19: ...onnectors If you don t it can cause problems 6001 002606 M3 L10 6003 001439 M3 L10 2 64 Remove the screws of AC Inlet Remove the AC Inlet Remove the screws of SMPS Remove the SMPS CAUTION When you rem...

Page 20: ...aration of SPEAKER Description Description Photo Screw 1 Seperate the speakers R L 3 1 6 Separation of MolP Camera Description Description Photo Screw 1 Remove screw Pull out cable pushing indicated a...

Page 21: ...1782 M4 L12 2 Seperation of function module Remove screw Pull out cable pushing indicated area 6001 002606 M3 L10 3 Seperation of BT module Remove screw Pull out cable pushing indicated area 6001 0026...

Page 22: ...ll Bracket module Description Description Photo Screw 1 Remove screws of the Bracket Wall and Bracket Module 60 64 The bracket modules are not existed in 51 inch models 6003 001782 M4 L12 6003 000337...

Page 23: ...gic Board No Video If the problem is No Video but Logic Board is on and Indication LED is blinking repeatedly and faster than normal booting replace the T Con board Distorted Picture Check the inner p...

Page 24: ...relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning In this case check the following C...

Page 25: ...201_LO connector Are the SMPS CN801 and Main CN201_LO connected Replace Fuse F801S Is the Fuse F801S of the SMPS Power Input Part blown Replace the SMPS SMPS CN801 PIN2 STB 5V PIN1_PS ON Check to see...

Page 26: ...rmal but no picture is displayed on the screen Major Checklist The output voltage of the Main SMPS This may happen when the FFCcable connecting the Main Board and X Main Buffer Board Diagnostics 4 4 C...

Page 27: ...Replace the SMPS Check the each output of SMPS Are all voltage nermal Check the LED operation of Main Board whitch is normally operating Normal Blink once a second No No No Replace the Main Board CAU...

Page 28: ...st When the speaker connectors are disconnected or damaged When the sound processing part of the Main Board is not functioning Speaker defect SMPS not supplying voltage to the main board Diagnostics S...

Page 29: ...the speaker output terminal of the Main board normal Connect the cable properly or replace the cable if necessary Is the cable connection between Main board and the speaker properly connected No No N...

Page 30: ...imes for 8 1s 540 ms 8 06 sec Exception 540 ms 540 ms 540 ms 540 ms 27Mhz 2 44 sec 163 ms PLL ON 163 ms 163 ms 163 ms 163 ms e e e e DRV_RESET LED ON for 5s and LED OFF for 2s 5 sec e e DRV_RESET 2 se...

Page 31: ...or X buffer Check the temperature sensor in logic Check the Logic Main board I2C Check the logic S W Check the PDP Module State 1 0 5s 4s 1 1 2 1 2 1 2 1 2 1 2 3 3 3 4 1 2 3 4 1 2 3 4 5 1 2 3 4 5 4s 4...

Page 32: ...covering area of Master TV 6m 2 Multi Glasses Pairing Unlimited Glasses can be paired with a 3D TV Always Pairing to Master TV Master Slave G 1 G 2 Pairing to Masteronly Press Pairing Key on G 1 glas...

Page 33: ...Factory Mode To enter Service Mode Press the remote control keys in this sequence If you do not have Factory remote control Power OFF Power ON INFO EU MENU MUTE If you have Factory remote control INFO...

Page 34: ...B AV COMP PC HDMI OPTION xxxxxxxx xx xxxx xxxx Factory CS xxxxxxxxxx USB RS232C OFF SDAL FOXP MAIN xxxx xxxx RFS Fox P xxxx K 2012 12 29 KERNEL xxx xxxx Onboot 0068 DTP DTVTD 0118 Backend IC 2 Data Ve...

Page 35: ...MI EDID WRITE PC HDMI EDID Ver HDMI EDID Port Sub Option RS 232 Jack Debug Serial Log On Off ON Watchdog OFF Checksum 0x0000 Fast Boot in Production ON USB Serial OFF Eeprom Reset ECO IC TYPE MC8121 I...

Page 36: ...IC CHECKSUM 0xxxxx MRT 4 SAPC TIMER ON APC SPEED SLOW Hotel Option Hospitality Mode Off Power On Menu OSD Operation Music Mode External Source Eco Solution Logo Message Cloning Shop Option Shop Mode O...

Page 37: ...rier2 SNR High THR Carrier2 SNR Low THR Amp Volume Amp Scale Amp Check Sum Amp Local Check Sum Sbuwoofer Support Woofer Type Woofer Volume Woofer Scale Woofer Check sum Woofer Local Check Sum Local Sp...

Page 38: ...um DDR Margin ND ADJ Support OFF BT_ON_OFF ON RF Mute Time 600ms CI 1 3 OFF FRC Tuner Margin 3 MPEG Margin H 264 Margin CAM Wait Time TCON_TEMP READ TEMP LAST DCC VERSION DCC CHK SEL DCC CHECK LACAL D...

Page 39: ...D FW UPGRADE Camera Upgrade Mic Upgrade CPLD USB Download CPLD DownLoad Jump UPGRADE Failure IR Blaster Upgrade Failure LD eeprom update Failure Upgrade NTV CU UPDATE Failure Smart Hub Reset ER Count...

Page 40: ...DET 1 HOT PLUG OFF HOLD TIME 1200ms SVC Reset Expert DVB CI CAL DATA Backup CAL Data Restore MICOM POWER OFF OFF NTV RF Region NTV CU FW VER Failure ADC WB Menu Item Data Remark AV Calibration Comp C...

Page 41: ...WB_N_R_Offset 128 WB_N_B_Offset 128 WB_N_R_Gain 149 White Balance WB_N_B_Gain 108 MGA MGA On OFF OFF R1_Gain 512 G1_Gain 512 B1_Gain 512 R2_Gain 512 G2_Gain 512 B2_Gain 512 R3_Gain 512 G3_Gain 512 B3...

Page 42: ...lope BM_start BM_start_max Lfunc_gain Hfunc_gain ACR Offset Skin UV FBE Sub color M Skin UV M Sub Color N_Skin_UV N_Sub_Gamma Color Gamut LFUNC_TH1 LFUNC_TH2 LFUNC_TH3 LFUNC_OUT2 LFUNC_OUT3 LFUNC_OUT4...

Page 43: ...W1_Boffset W2_Rgain W2_Bgain W2_Roffset W2_Boffset Movie Contrast Movie Bright Movie Color Movie Sharpness Movie Tint Movie Backlight Movie Gamma M_Sub_Gamma WB Movie HDMI Black Level Gamma 0 95 PWM...

Page 44: ..._R Auto_Magenta_G Auto_Magenta_B Standard Contrast Standard Brightness Standard Sharpness Standard Color Standard Tint Standard Backlight 3D Contrast 3D Brightness V_3D PWM Delay_60 V_3D ANA Delay_60...

Page 45: ...R_ADC RGB_DLY PAL_BG PAL_DK PAL_I PAL_M PAL_N SECAM_BG SECAM_DK SECAM_L NTSC_358 NTSC_443 AV_PAL AV_PAL_M AV_PAL_N AV_SECAM AV_NT358 AV_NT443 YC_Delay AV_PAL60 BD_MAX_PERCENT_X BD_MAX_PERCENT_Y BD_DET...

Page 46: ...V2 CTI_Gain Pre_LTIH LTI_H LTI_V PRE_CORING_H PRE_CORING_V POST_CORING Pre_TOT Post_TOT SH Sub Color S1_Pre_GainH1 S1_Pre_GainH2 S1_Pre_GainH3 S1_Pre_GainV1 S1_Pre_GainV2 S1_Pre_GainV3 S1_Post_GainH1...

Page 47: ...nV3 S2_Post_GainPE1 S2_Post_GainPE2 S2_Post_GainPV1 S2_Post_GainPV2 S3_Pre_GainH1 S3_Pre_GainH2 S3_Pre_GainH3 S3_Pre_GainV1 S3_Pre_GainV2 S3_Pre_GainV3 S3_Post_GainH1 S3_Post_GainH2 S3_Post_GainH3 S3_...

Page 48: ...FMT LDAsic R_LVDS_SW EmitOn EmitStartPosi60 EmitStartPosi50 EmitStartPosi48 3DSyncVstart60 3DSyncVend60 3DSyncVstart50 3DSyncVend50 3DSyncVstart48 3DSyncVend48 2D3D Focus 2D3D Depth1 2D3D Depth2 2D3D...

Page 49: ...RMargin_2X_H HMVSRMargin_2X_M HMVSRMargin_2X_L VMVSRMargin_2X HSADPercentT1_2X HSADPercentT2_2X HMVSRMargin_FILM_H HMVSRMargin_FILM_M Reading HMVSRMargin_FILM_L VSYNC_DELAY_3D_50 LEDDriver VSYNC_DELAY...

Page 50: ...equence Q LVDS Format Q LVDS bit width PC_Mode_OnOff SensD_Film_Low SensD_Film_Medium SensD_Film_High Rel_Start_Film Rel_Slope_Film H_Len_Start_Film H_Len_Slope_Film V_Len_Start_Film V_Len_Slope_Film...

Page 51: ...60Hz 3 Pattern Pattern 24 Chess Pattern 4 Use Equipment CA210 Master MSPG925 Generator Use other equipment only after comparing The result with that of The Master equipment Input mode Calibration Pat...

Page 52: ...o Component1 mode 3 Enter Service mode 4 Select the ADC menu 5 Select the Comp Calibration menu 6 In Comp Calibration Off status press the key to perform Calibration 7 When Calibration is complete it...

Page 53: ...alibration menu 6 In HDMI Calibration Off status press the key to perform Calibration 7 When Calibration is complete it returns to the high level menu 8 You can see the change of the HDMI Calibration...

Page 54: ...ult settings We advise you to to write down your settings so that you can easily reset them after the upgrade Upgrades will be possible by connecting a USB drive to the USB port Visit www samsung com...

Page 55: ...you upgrade using a file the TV downloaded earlier but you decided not to install immediately or a file downloaded by the TV in Standby Mode See Standby Mode Upgrade in the next section To upgrade usi...

Page 56: ...Bits 1 Flow Control None 2 Description of RS232C Pin Name Full Name 1 CD Carrier Detect 2 RxD Received Data 3 TxD Transmitted Data 4 DTR Data Terminal Ready 5 GND Signal Ground 6 DSR Data Set Ready 7...

Page 57: ...1 0x01 0x00 AV2 0x01 AV AV3 0x02 S Video1 0x02 0x00 S Video2 0x01 S Video S Video3 0x02 Component1 0x03 0x00 Component2 0x01 Component Component3 0x02 PC1 0x04 0x00 PC2 0x01 PC PC3 0x02 HDMI1 0x05 0x0...

Page 58: ...0x02 RGB Only Mode Blue 0x03 Auto 0x06 0x00 Native 0x01 Color Space Custom 0x02 White Balance R Offset LCD 0x07 0 50 White Balance G Offset LCD 0x08 0 50 White Balance B Offset LCD 0x09 0 50 White Bal...

Page 59: ...Level Low 0x01 Off 0x05 0x00 Auto1 0x01 Film Mode Auto2 0x02 Off 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Picture Option Auto Motion Plus Demo 0x05 16 9 0x0b 0x0a 0x01 0x00 Zoom1 0x0...

Page 60: ...x04 Balance 0x01 0x00 0 20 100hz 0x01 0 20 300hz 0x02 0 20 1khz 0x03 0 20 3khz 0x04 0 20 10khz 0x05 0 20 Equalizer Reset 0x06 0x00 SRS TruSurround HD Genoa Off 0x02 0x00 0x00 Virtual Surrond X6 On 0x0...

Page 61: ...Select Sub 0x01 Sound Reset Sound Reset 0x09 0x00 0x00 KEY Key Generation 0x0d 0x00 0x00 refer to the table of below Key value Value Up 96 0x60 Down 97 0x61 Left 101 0x65 Right 98 0x62 Menu 26 0x1A In...

Page 62: ...5 Wiring Diagram 5 Wiring Diagram 5 1 Overall Wiring 51 FP 5 1 Copyright 1995 2013 SAMSUNG All rights reserved...

Page 63: ...5 Wiring Diagram 64 FP NOTE The code number of cable Lead connector can be changed see Exploded Views and Parts List Copyright 1995 2013 SAMSUNG All rights reserved 5 2...

Page 64: ...3_1 10 Data_N13 37 Data_N11 64 CLK_P3_1 11 Data_P13 38 Data_P11 65 GND 12 Data_N12 39 Data_N10 66 CLK_N2_1 13 Data_P12 40 Data_P10 67 CLK_P2_1 14 GND 41 Data_N9 68 GND 15 CLK_N3_2 42 Data_P9 69 CLK_N1...

Page 65: ...OIP_DP 8 GND 9 WOV 10 AIT_RESET 11 GND 12 BCLK 13 GND 14 LRCLK 15 DATA1 16 GND 17 DATA2 18 GND 19 GND 20 GND CN201_LO MAIN CN801 SMPS Pin No Signal 1 STYBY 2 PS_ON 3 D15V 4 GND 5 GND 6 GND 7 D5 3V 8 D...

Page 66: ...5V_GND 2 5V_DET 3 GND 4 DS_RESET 5 DRV_RESET_X 6 GND 7 XG 8 XS 9 XR 10 RH 11 FH 12 XE 13 2_VE 14 GND 51 CN2012_LO MAIN CN5005 Y Main 64 CN2012_LO MAIN CN5002 Y Main Pin No Signal 1 D5V 2 D5V 3 5V_DET...

Page 67: ...a_P18 46 CLK_P3_2 5 Data_P28 26 GND 47 GND 6 Data_N27 27 CLK_N3_3 48 Data_N17 7 Data_P27 28 CLK_P3_3 49 Data_P17 8 Data_N26 29 GND 50 Data_N16 9 Data_P26 30 CLK_N2_3 51 Data_P16 10 Data_N25 31 CLK_P2_...

Page 68: ...4 REF_SYNC_IN 5 A3 3V_PW 6 BT_SYNC_IN 7 DSCL 3 3V 8 DGND 9 DSDA_3 3V 10 USB_BT_DP 11 KEY_INPUT1 12 USB_BT_DM 13 KEY_INPUT2 14 A5V_PW 15 A3 3V_PW 16 WAKE_BT 17 BT_NRESET 18 POWER_DET 19 B5V_USB_IP_WIF...

Page 69: ...5 Wiring Diagram 5 1 2 Connector Functions Connector Function CN201_LO CN801 Supply main power and sw_power signal from SMPS to Main Board Copyright 1995 2013 SAMSUNG All rights reserved 5 8...

Page 70: ...mmon Use POWER 18 Pin Function WiFi BT 22 Pin TV Camera 20 Function WiFi BT 22 Pin Code 51 BN39 01781C 64 BN39 01781E 51 BN39 01761D 64 BN39 01761F 51 BN96 26671D 64 BN96 26671F Photo 5 9 Copyright 19...

Page 71: ...a Japan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punish...

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