Troubleshooting
Before contacting the Samsung after-sales service, perform the following simple checks.
If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.
No sound or picture
•
Check that the mains lead has been connected to a wall socket.
•
Check that you have pressed the (Power) button (On/Off) on the front panel or press the
POWER
button on the remote control.
•
Check the picture contrast and brightness settings.
•
Check the volume.
•
Check if
TV
Speaker
is set to
Off
.
Normal picture but no sound
•
Check the volume.
•
Check whether the volume
MUTE
button on the remote control has been pressed.
No picture or black and white
picture
•
Adjust the colour settings.
•
Check that the broadcast system selected is correct.
Sound and picture
interference
•
Try to identify the electrical appliance that is affecting the television, then move it further away.
•
Plug the television into a different main socket.
Blurred or snowy picture,
distorted sound
•
Check the direction, location and connections of your aerial.
This interference often occurs due to the use of an indoor aerial.
Remote control malfunctions
•
Replace the remote control batteries.
•
Clean the upper edge of the remote control (transmission window).
•
Check that the “+” and “–” ends of the batteries are inserted correctly.
•
Check that the batteries are drained.
Screen is black and power
indicator light blinks steadily
•
On your computer check; Power, Signal Cable.
•
The TV is using its power management system.
•
Move the computer’s mouse or press any key on the keyboard.
•
On your equipment check (STB, DVD, etc) ; Power, Signal Cable.
•
The TV is using its power management system.
•
Press the Source button on the panel or remote control.
•
Turn the TV off and on.
The damaged picture appears
in the corner of the screen.
•
If
Just Scan
is selected in some external devices, the damaged picture may appear in the
corner of the screen. This symptom is caused by external devices, not TV.
The “Resets all settings to
the default values” message
appears.
•
This appears when you press and hold the
EXIT
button for a while. The product settings are
reset to the factory defaults.
Storing Channels Automatically
1.
Press the
MENU
button to display the menu.
Press the ▲ or ▼ button to select
Channel
, then press the
ENTER
button.
2.
Press the
ENTER
button again. The available countries are listed.
.
Select your country by pressing the ▲ or ▼ button, then press the
ENTER
button.
Even though you have changed the country setting in this menu, the country setting
for DTV is not changed. Use the Plug & Play function to change the country setting
for DTV. (Refer to pages 10 to 11 of owner's manual)
4.
Press the ▲ or ▼ button to select
Auto Store
, then press the
ENTER
button.
5.
Press the
ENTER
button again to start the search.
The search will end automatically.
To stop the search before it has finished, press the
MENU
or the
ENTER
button.
Move
Enter
Return
Country
:
United Kingdom
Auto Store
Manual Store
Channel Manager
Sort
Name
Fine Tune
LNA
: Off
Channel
T V
Topaz F48A_QSG(CMS)-Eng.indd 3
2008-08-14 오전 10:21:31