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Samsung PS43E400U1RLXL, Service Manual

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4. Troubleshooting

Menu

Data

Remark

HDMI FLT CNT LOS

100ms

Info+fatory

UNSTABLE BAN CNT

3500ms

Info+fatory

HDMI Err Cnt

1

Info+fatory

HDMI ROBIN

ON

Info+fatory

HDMI Callback

OFF

Info+fatory

HDMI CTS Thld

8

Info+fatory

HDMI CTS Cnt1

1

Info+fatory

TMDS_EQ2_Boost

1

Info+fatory

TMDS_EQ2_Gain

0

Info+fatory

TMDS_PLL_Loop

3

Info+fatory

TMDS_CPREG_BLEED

1

Info+fatory

HDMI EQ

Auto

Info+fatory

HDMI EDID wRITE Type

Separate

Info+fatory

HDMI Switch

NONE

Info+fatory

DVI SET TIME

300ms

Info+fatory

Type Of PANEL KEY

PDPVertical

Info+fatory

EcoSensor Support

ON

Info+fatory

LEDMotionPlus Support

OFF

Info+fatory

Natural Mode Support

OFF

Info+fatory

All Share Support

ON

Info+fatory

Relax Mode Support

OFF

Info+fatory

DVI-I Support

Info+fatory

Melfas Function Support

Info+fatory

Light Level Support

Info+fatory

H Write

Info+fatory

HDMI Sync

DE

Info+fatory

HeadPhone Port

A Out2

Info+fatory

4-23

Copyright© 1995-2012 SAMSUNG. All rights reserved.

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Summary of Contents for PS43E400U1RLXL

Page 1: ...3E400U1RLXL SERVICEMANUAL Plasma TV PS43E400U1R Contents 1 Precaution 2 Product Specification 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram Refer to the service manual in the GSPN se...

Page 2: ...1 Method for Disassembly of Function Assy 3 3 4 Troubleshooting 4 1 4 1 Troubleshooting 4 1 4 1 1 First Checklist for Troubleshooting 4 1 4 1 2 Checkpoints by Error Mode 4 2 4 1 3 Analog Part Trouble...

Page 3: ...REN T TESTER TES T ALL EXPOSED ME TAL SUR FACES 2 WIRE CORD ALSO TES T WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQU IRED EARTH GROUND R E A D I N G SHOULD NOT BE ABOVE 0 5mA Figure 1 1 AC Leakage...

Page 4: ...if the wiring is too tight incorrectly placed or loose Never change the space between the part and the printed circuit board Check the AC power cord for possible damages Keep the part or the lead away...

Page 5: ...lade of the AC plug and that of any conductive materials i e the metal panel input terminal earphone jack etc 6 Insulation Check Process Unplug the power cord from the AC source and turn the switch on...

Page 6: ...for soldering purposes 6 Use only anti static solder removal devices Most solder removal devices do not support an anti static feature A solder removal device without an anti static feature can store...

Page 7: ...antenna cable or the external connectors if they are fully unplugged Damage to the cord may cause fire or electric shock 6 Keep the antenna far away from any high voltage cables and install it firmly...

Page 8: ...Front View Front Color Steam Mold Without Stand 1011 8 x 622 4 x 56 0 mm Dimensions W x D x H inch 43 With Stand 1011 8 x 675 9 x 262 0 mm Without Stand 16 0 kg Weight lbs 43 With Stand 19 0 kg Featur...

Page 9: ...ernally terminated Input Sync Signal H V Separate TTL P or N Maximum Pixel Clock rate 74 25 MHz AC Power Voltage Frequency AC 110 V 120 V 60 Hz Power Consumption 205 W TV System Tuning Frequency Synth...

Page 10: ...10 and Less 43HD 200 W 10 and Less Antenna Input ANT AIR CABLE IN 75 unbalanced Video Input AV COMPONENT1 480i 480p 720p 1080i 1080p PC HDMI1 480p 720p 1080i 1080p HDMI2 DVI Compatible 480p 720p 1080i...

Page 11: ...3 Equalizer 5 Band 5 Band Auto Volume Control O O Surround Sound SRS Theater Sound SRS Theater Sound Audio Speaker Output 10 W 10 W 10 W 10 W PIP X O Double Screen X X Caption O O Still Image X X EPG...

Page 12: ...Optical 1 X ETC Speaker Stand Built in Speaker Built in Speaker TIP O Supported X Not Supported NOTE For the power supply and power consumption refer to the label attached to the product 2 5 Copyright...

Page 13: ...s Item Item code Remark Power Cord 3903 000441 Batteries AAA x 2 4301 000121 A B C D P MODE P SIZE SRS MEDIA P HDMI Remote Control AA59 00607A Cleaning Cloth BN63 01798B Owner s Instructions BN68 0434...

Page 14: ...Specification 2 4 2 Sold Separately Accessories Item Item code Remark RS232 Cable HDMI HDMI DVI Audio Component Composite AV Coaxial RF Samsung Service Center 2 7 Copyright 1995 2012 SAMSUNG All right...

Page 15: ...onnect the PDP TV from the power source before disassembly Follow these directions carefully never use metal instruments to pry apart the cabinet If there is no additional comment it is same for all i...

Page 16: ...4 Remove the screws of Main Board CAUTION Disconnect all connectors prior to removing boards 6001 002606 M3 L10 Remove the screws of SMPS Remove the SMPS CAUTION Align board under tab when re installi...

Page 17: ...003 001782 M4 L12 6 Remove the screws of the front cover Rear view of 43 6003 001782 M4 L12 3 1 1 Method for Disassembly of Function Assy Description Description Photo Screw 1 Pinch the Function PCB b...

Page 18: ...3 How to distinguish if the problem is caused by Main board or Logic Board No Video If the problem is No Video but Logic Board is on and Indication LED is blinking repeatedly and faster than normal b...

Page 19: ...PS relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning In this case check the followin...

Page 20: ...CN201 connector Are the SMPS CN801 and Main CN201 connected Replace Fuse F801S Is the Fuse F801S of the SMPS Power Input Part Open Replace the SMPS SMPS CN801 PIN2 STB 5V PIN1_PS ON Check to see if it...

Page 21: ...e screen Major Checklist The output voltage of the Main SMPS This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected Diagnostics LVDS Cable Rear view of 43 Check th...

Page 22: ...y Replace the SMPS Check All output voltages on SMPS Are all voltage nerma l Replace the Logic Board Check the LED operation of Logic Board whitch is normally operating Normal Blink once a second No N...

Page 23: ...board Diagnostics Speaker Speaker Cable CN801 Rear view of 43 Yes Yes Yes Replace the Speaker Replace the SMPS Is the output voltage of SMPS normal CN801 PIN 7 15V Replace the Main board 1 Is the spea...

Page 24: ...Video Decoder Scart Switch Video Decoder 16 Gray Pattern 16 Gray Wave Form H sync Gray Level Yes Yes Yes Replace the Main Board Check the output of LVDS Is it normally operating Replace the SMPS Check...

Page 25: ...4 Troubleshooting PC Input 1 V sync H sync R G B PC Input 2 V sync H sync R G B LVDS Output Copyright 1995 2012 SAMSUNG All rights reserved 4 8...

Page 26: ...sync period Clock period 5 If period is out of spec Change the IC H Sync 1 Period 15 63kHz V Sync 1 Pe riod 50Hz Clock 1 Pe riod 13 5MHz Yes Yes Yes Replace the Main Board Replace Fuse F801S Is the F...

Page 27: ...4 Troubleshooting PC Input V sync H sync R G B LVDS Output Copyright 1995 2012 SAMSUNG All rights reserved 4 10...

Page 28: ...n screen appears when the TV is turned on The Scale is not resecting Replace the Main board The OSD box appears but there is no text Incorrect program version Check the version of each program Replace...

Page 29: ...s on the screen The SMPS voltage is incorrect Adjust the SMPS voltage according to the voltage printed on the module label Dim screen blurred in red X Main board defect Replace the X Main board A blan...

Page 30: ...ing every 32 Vsync NT 534 ms PAL 640 ms Abnormal LED ON OFF three times for 8 1s 540 ms 8 06 sec Exception 540 ms 540 ms 540 ms 540 ms 27Mhz 2 44 sec 163 ms PLL ON 163 ms 163 ms 163 ms 163 ms e e e e...

Page 31: ...4 Troubleshooting 4 1 7 Adjust SMPS Voltage when change SMPS VA_TP VA_VR VS_TP VS_VR TIP T P Test Point V R Variable Resistor Copyright 1995 2012 SAMSUNG All rights reserved 4 14...

Page 32: ...2 1 Entering Factory Mode To enter Service Mode Press the remote control keys in this sequence If you do not have Factory remote control o o o o o o If you have Factory remote control INFO Factory 4 1...

Page 33: ...SUCCESS HDCP SUCCESS CALIB AV COM PC HDMI Option XXXX XXXX XXXX X FactoryCS 0xxxxxxxxx Onboot xxx SDAL XXX RFS P0154 T TDT5AKSRC 20XX XX XX TYPE XXXXXX Model PNxxxx Logic S W xx xx xx Wired Mac Avail...

Page 34: ...DMI3 Success EDID WRITE HDMI4 Success HDMI EDID Ver HDMI 1 2 HDMI EDID Port NONE EDID WRITE DVI Sub Option RF Mute Time 600ms RS 232 Jack Debug Watchdog OFF WD COUNT 255 LVDS FORMAT PDP Language_Arabi...

Page 35: ...lorSpace Support RGB Type Info fatory Gemstar On Off OFF Info fatory WSS Support OFF Info fatory PVR Support OFF Info fatory CI Support OFF Info fatory Eepron Reset Info fatory Spread Spectrum LVDS Sp...

Page 36: ...nfo fatory Cr5 Ref 192 Info fatory Cr6 Ref 118 Info fatory Cr7 Ref 0 Info fatory SST_TH Y0 TH 20 Info fatory Y1 TH 20 Info fatory Y2 TH 20 Info fatory Y3 TH 20 Info fatory Y4 TH 20 Info fatory Y5 TH 2...

Page 37: ...FF WIFI REGION V e Pop Default on OPTION_SWU OPTION_MEDIAPLAY 3D OPTIMIZE VLAUE 1 ECHO IC TYPE 1 FKP Down PDP Option LOGIC CONNECT OFF PIXEL SHIFT TEST OFF PANEL VERSION EH PANEL INCH 43SD PANEL TYPE...

Page 38: ...power Level 0 Info fatory Mono Last Memory OFF Info fatory H Shaking OFF Info fatory Sound High Devi OFF Carrier Mute ON Volume Curve Type1 Speaker Delay Normal 10 Pilot Level High Thld 0x28h Pilot L...

Page 39: ...of COMP 1 Info fatory Num of HDMI 2 Info fatory Num of PC 0 Info fatory Num of SCART 0 Info fatory Num of DVI 0 Info fatory Num of OPTICAL Link 1 Info fatory Num of MEDIA 1 Info fatory Num of PANEL KE...

Page 40: ...EQ Auto Info fatory HDMI EDID wRITE Type Separate Info fatory HDMI Switch NONE Info fatory DVI SET TIME 300ms Info fatory Type Of PANEL KEY PDPVertical Info fatory EcoSensor Support ON Info fatory LED...

Page 41: ...nel Auto Setting Failure Info fatory PANEL DISPLAY TIME 2Hr LOGIC USB D L off Tuner Status T CON USB Download Failure T CON CheckSum Tuner Margin 10 CAM Wain Time TS Clock delay 0 SUBMICOM UPGRADE Off...

Page 42: ...COMP_Cb_Low 512 1st_COMP_Cr_Low 512 1st_COMP_Y_High 940 1st_COMP_Cb_High 512 1st_COMP_Cr_High 512 1st_COMP_Delta 2 1st_PC_Low 4 1st_PC_High 1004 1st_PC_Delta 2 2nd_ACH_Low 4 2nd_ACH_High 940 2nd_PC_Lo...

Page 43: ...k White Balance Sub Brightness 128 R Offset 128 G Offset 128 B Offset 128 Sub Contrast 128 R Gain 128 G Gain 128 B Gain 128 Movie R Offset Movie B Offset Movie R Gain Movie B Gain Copyright 1995 2012...

Page 44: ...mic Contrast On EPA Standard Standard Contrast 100 Standard Brightness 45 Standard Sharpness 50 Standard Color 50 Standard Tint 0 Standard Backlight 10 WB Movie W B Movie On Off OFF Model Color Tone M...

Page 45: ...64 ARSat 16 AYHue 64 AYSat 16 AGHue 64 AGSat 16 ACHUE 64 ACSat 16 ABHue 64 ABSat 16 AMHue 64 AMSat 16 VDEC AGC mode 3 AGC manual gain 72 Ifcomptype 1 Ifcompsel 15 Saturain Cb Cr 145 Secam Filter Sel...

Page 46: ...24 S_Tot_Gain 24 ColorMapping A_Red_R 60 A_Red_G 0 A_Red_B 0 A_Green_R 67 A_Green_G 100 A_Green_B 0 A_Blue_R 0 A_Blue_G 49 A_Blue_B 100 A_Yellow_R 100 A_Yellow_G 100 A_Yellow_B 0 A_Cyan_R 0 A_Cyan_G...

Page 47: ...16 M Sub Color 55 M Skin Hue 64 M Skin Sat 16 Sub Tint 45 CE_Normal_Left_Gain 35 CE_Normal_Right_Gain 20 CE_Normal_Offset 10 CE_Special_Left_Gain 15 CE_Special_Right_Gain 10 CE_Special_Offset 50 CE_S_...

Page 48: ...SCART PAL N 9 SCART SECAM 4 SCART NT 358 10 SCART NT 443 4 SCART PAL 60 6 SCART RGB PAL 8 SCART RGB PAL M 8 SCART RGB PAL N 8 SCART RGB SECAM 8 SCARTRGB NT 358 8 SCARTRGB NT 443 8 SCARTRGB PAL 60 8 Pi...

Page 49: ...b Contrast 3D_C_Rgain 3D_C_Bgain 3D_C_Roffset 3D_C_boffset 3D_N_Rgain 3D_N_Bgain 3D_N_Roffset 3D_n_Boffset 3D_W2_Rgain 3D_W2_Bgain 3D_W2_Roffset 3D_W2_Boffset 3D_Movie Contrast 3D_Movie Bright 3D_Movi...

Page 50: ...64 3D_ABSat 16 3D_AMHue 64 3D_AMSat 16 ColorMapping_3D 3D_A_Red_R 50 3D_A_Red_G 0 3D_A_Red_B 0 3D_A_Green_R 0 3D_A_Green_G 50 3D_A_Green_B 0 3D_A_Blue_R 0 3D_A_Blue_G 0 3D_A_Blue_B 50 3D_A_Yellow_R 50...

Page 51: ..._H1 16 3D_Post_H2 10 3D_Post_H3 10 3D_Post_H4 10 3D_Post_v1 20 3D_Post_v2 14 3D_Post_H2 Overshoot 32 3D_Post_H2 Undershoot 32 3D_Post_H3 Overshoot 16 3D_Post_H3 undershoot 16 3D_Core Gain1 1 3D_CoreGa...

Page 52: ...TransDis 10 BTSlaveDelay48 0 BTSlaveDelay50 0 BTSlaveDelay60 0 BTEmiDel_48 0 BTEmiDel_50 0 BTEmiDel_60 0 BTGlsDUTY 100 IREmiDel_48 0 IREmiDel_50 0 IREmiDel_60 0 IREmiMask 1 IRMASKPRD 1 IREmiNum 1 Slav...

Page 53: ...0 SlavDelay50_PDP 0 SlavDelay60_PDP 0 Duty PDuty192 25 PDuty200 25 PDuty240_Dyn 25 PDuty210_Mov 25 Dcc Glmit_LBT0 88 Glmit_LBT1 89 Glmit_LBT2 90 Glmit_LBT3 91 Glmit_LLT0 95 Glmit_LLT1 96 Glmit_LLT2 9...

Page 54: ...le0_5 0 DccSele0_6 0 DccSele0_7 0 PosiSel_0_0 0 PosiSel_0_1 0 PosiSel_0_2 0 PosiSel_0_3 0 PosiSel_0_4 0 PosiSel_0_5 0 PosiSel_0_6 0 PosiSel_0_7 0 PosiSel_0_8 0 PosiSel_0_9 0 PosiSel_0_10 0 PosiSel_0_1...

Page 55: ...0 BTEmiDel_60_M 0 BTGlsDUTY_M 100 IREmiMask_PDP 1 IRMASKPRD_PDP 1 IREmiNum_PDP 1 SlavDelay48_PDP 0 SlavDelay50_PDP 0 SlavDelay60_PDP 0 Duty PDuty192 25 PDuty200 25 PDuty240_Dyn 25 PDuty210_Mov 25 Dcc...

Page 56: ...point_Min 64 viewpoint_Max 192 Debug Debug OFF DccMode 0 DccSele0_0 0 DccSele0_1 0 DccSele0_2 0 DccSele0_3 0 DccSele0_4 0 DccSele0_5 0 DccSele0_6 0 DccSele0_7 0 PosiSel_0_0 0 PosiSel_0_1 0 PosiSel_0_2...

Page 57: ...60Hz 3 Pattern Pattern 24 Chess Pattern 4 Use Equipment CA210 Master MSPG925 Generator Use other equipment only after comparing The result with that of The Master equipment Input mode Calibration Pat...

Page 58: ...o Component1 mode 3 Enter Service mode 4 Select the ADC menu 5 Select the Comp Calibration menu 6 In Comp Calibration Off status press the key to perform Calibration 7 When Calibration is complete it...

Page 59: ...alibration menu 6 In HDMI Calibration Off status press the key to perform Calibration 7 When Calibration is complete it returns to the high level menu 8 You can see the change of the HDMI Calibration...

Page 60: ...nded By USB Insert a USB drive containing the firmware upgrade downloaded from samsung com into the TV Please be careful to not disconnect the power or remove the USB drive while upgrades are being ap...

Page 61: ...erly connection can be broken please retry downloading If the problem still happens download by USB and upgrade Alternative Software Backup If there is an issue with the new firmware and it is affecti...

Page 62: ...LUE TOOTH SPEAKER CN5012 CN5002 CN804 CN801 CN4003 CN2500 CN2600 CN2502 CN2601 CN201 CN1201 CN1602 CN302 F BUFFER CN2010 CN2011 CN2023 CN2022 CN4005 CN2600 CN800S 1 2 3 4 5 NOTE The code number of cab...

Page 63: ...5V 10 B15V_PW 11 D15V 11 B15V_PW 12 D5 3V 12 B5V_PW 2 CN804 SMPS CN4007 Y Board Pin No SMPS Signal SMPS Pin No Y Board Signal Y Board 1 VS 1 D5 3V 2 VS 2 GND 3 N C 3 VS_ON 4 VA 4 VS_SIGNAL 5 GND 5 DS_...

Page 64: ...ignal FUNCTION 1 IR 1 SDA 2 FRAME_SUNC_IN 2 USB_BT_DM 3 GND 3 KEY1 4 FRAME_SUNC_OUT 4 A5V 5 A3 3V 5 KEY2 6 GND 6 BT_WAKE 7 SCL 7 LED 8 USB_BT_DP 8 POWER_DET 4 CN302 Main Board SPEAKER Pin No Main Boar...

Page 65: ...12 N C 25 RIGHT 1 38 GND 51 PDP_GO 13 GND 26 RIGHT 0 39 GND 51 5 CN2023 Logic Board CN1602_HD Main Board 2D Only Pin No Signal Pin No Signal Pin No Signal Pin No Signal 1 GND 14 RIGHT 4 27 RIGHT 0 40...

Page 66: ...pan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished u...

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