Samsung POWERbot VR20R72 Series, User Manual, Page: 31 / 108

ENGLISH- 31
Symptom Checklist
Edge clean master function does not
work.
f
When POWERbot cannot recognize the wall, the Edge
clean master may not work.
– When an obstacle made of reflective material is in front
of the wall
– When the wall itself is made of reflective material
– When the wall is a dark color
Edge clean master function works
though there is no wall or corner.
f
Check whether small obstacles are arranged in a narrow
space.
f
When the POWERbot recognizes the front obstacle as a
wall, Edge clean master function may work.
The Edge clean master function
works though the POWERbot has
not approached a wall or corner.
f When the degree of the angle of a corner which the
POWERbot detects is large, the Edge clean master function
may work without approaching the wall or corner.
SmartThings App cannot be
installed.
f
SmartThings App operates on Android OS 6.0 or higher,
iOS 10 or higher.
f
The supporting OS version for SmartThings App may
change later.
f For rooted smart devices, standard installation and use
will not be guaranteed.
A message of product registration
failure appears.
f
Try the product registration procedure again by referring
to the pop-up messages.
f
Please refer to the “Setting up the wireless router” in the
user manual.
f
Please refer to the steps for completing the product
registration in the user manual section "Adding a device to
the SmartThings APP".
f When the product registration fails repeatedly, reset the
POWERbot and Smartphone, run the SmartThings App
again and try the product registration.
f The same Samsung account should be used for the login of
App and product registration.
f All users should use the Samsung account issued by the
same country.
During product registration,
recharging button is pressed and
held as instructed but the next step
does not appear.
f
Press the recharging button until you hear it beep.
f
If the next step does not appear within several seconds,
press the recharging button one more time.
During product registration, the
wireless router I want to connect
cannot be searched.
f
Cancel the product registration, run the SmartThings App
again, and try the product registration again.
1_VR7200_EN_DJ68-00827C-00_ST.indd 31 2019-02-28 오전 11:10:22