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Samsung OLED 77S90D, User Manual, Page: 3 / 249

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Samsung OLED 77S90D User Manual Download Page 3

144 Using the Time Functions and the Timers

147 Using the Power and Energy Saving Functions

149 Using the Panel Care Functions

150 Updating the TV's Software

151 Using the Parental Settings function

151 Using the Gesture function

152 Audio and Video Functions for the Visually or Hearing

Impaired

158 Using Voice Assistants on the TV

159 Using Other Functions

Precautions and Notes

162 Before Using the Recording and Timeshift Functions

164 Read Before Using Apps

165 Read Before Using the Internet Function

167 Read Before Playing Photo, Video, or Music Files

181 Read After Installing the TV

182 Supported Resolutions for UHD Input Signals

183 Resolutions for Input Signals supported by 8K models

(QN7**D series or higher)

184 Supported Resolutions for FreeSync (VRR)

186 Read Before Connecting a Computer (Supported

Resolutions)

189 Supported Resolutions for Video Signals

191 Supported Resolutions for HDBT

192 Read Before Using Bluetooth Devices

193 Blocking programs based on their TV Rating

196 Licenses

Troubleshooting

Picture Issues

197 The screen is flashing or has become dark

197 The picture is not bright, or the picture colors do not look

clear

198 The picture colors are black and white or do not look the

way they should look

199 The TV automatically turns off by itself

199 TV (The Frame TV) cannot be turned off.

199 Unable to power on

200 The TV remains on or does not turn on automatically.

200 Unable to find a Channel

201 The TV image does not look as good as it did in the store

201 Displayed video looks blurry

202 The picture is distorted

202 There is a dotted line on the edge of the screen

202 The picture won’t display in full screen

202 The Caption function in the TV menu is deactivated

203 Captions appear on the TV screen

203 The HDR of the connected external device turns off

Sound and Noise Issues

204 How can I connect an audio device to the TV?

204 There is no sound or the sound is too low at maximum

volume.

204 The picture is good but there is no sound.

205 HDMI (eARC/ARC) is connected, and there is no sound.

205 The speakers are making an odd sound.

205 The sound is interrupted.

206 Whenever a function is used on the TV or the channel is

changed, the TV voices the activity. The TV explains in voice-
over the video scenes displayed on the screen.

206 The TV audio is not being played through the Soundbar or

A/V receiver.

206 The sound is not heard clearly.

207 The volume of the external device cannot be adjusted.

207 I want to turn the TV and audio device off and on at the

same time.

Summary of Contents for OLED 77S90D

Page 1: ...ceive more complete service please register your product at www samsung com Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users s...

Page 2: ...art Hub 45 Using Ambient Mode 51 Using Art Mode 58 About the Daily Home screen 59 Using Samsung Gaming Hub 61 Using the Home Function 62 About the For You Home Screen 65 About the Live Home Screen 66...

Page 3: ...8 The picture colors are black and white or do not look the way they should look 199 The TV automatically turns off by itself 199 TV The Frame TV cannot be turned off 199 Unable to power on 200 The TV...

Page 4: ...k 214 External devices cannot be operated with the TV remote control Recording Issues 215 The Timeshift or recording function cannot be used 215 Cannot record videos received from an external device o...

Page 5: ...Reset picture 226 Reset sound Getting Support 227 Getting support through Remote Management 227 Finding the contact information for service 227 Requesting service Accessibility Guidance Learn Menu Scr...

Page 6: ...onnection Guide Try Now It shows you how to connect various external devices such as video devices game consoles and PCs using pictures If you select the connection method and an external device the c...

Page 7: ...Bluetooth Wi Fi HDMI Troubleshooting Connect audio devices such as speakers soundbars headphones or home theaters to TV The image on your TV may differ from the image above depending on the model and...

Page 8: ...tion Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the network If the TV does not automatically connect to the network refer to Wired network connection...

Page 9: ...Network Settings Wireless Make sure that you have the wireless access point s name SSID and password settings before attempting to connect The network name SSID and security key are available on the...

Page 10: ...automatically To view or delete previously connected network names SSIDs move the focus to Manage Saved Networks and then press the Select button To disconnect Wi Fi select Disconnect in left directi...

Page 11: ...P device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an autho...

Page 12: ...the screen with your mobile device refer to left directional button Connected Devices Connection Guide Smartphone Screen Sharing Smart View Try Now To turn off Screen Sharing Smart View disconnect the...

Page 13: ...with the cover in place and lightly tap it on any external edge of the TV When you perform Tap View in Ambient mode or Art mode only in The Frame models only the mobile device s screen appears on the...

Page 14: ...me Image Description HDMI to HDMI Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV Cables are divided into various types according...

Page 15: ...deo signals Component Component cables transmit analogue signals The video signal is separated and transmitted to the red green and blue terminals to provide HD 1080i pictures The audio signal is tran...

Page 16: ...device automatically For more information refer to Controlling External Devices with a Samsung Remote Control Using the Universal Remote Setup When a USB device is connected to the USB port a pop up...

Page 17: ...era Experience Connect a USB camera or use the SmartThings app on your mobile phone to connect a camera Connect a camera to use video call home workout and other new features For details on how to con...

Page 18: ...ion error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built...

Page 19: ...directional button Settings All Settings Sound Sound Output Try Now Refer to the soundbar s user manual when connecting it to the TV An unusual noise coming from a connected audio device while you are...

Page 20: ...re information refer to left directional button Connected Devices Connection Guide Smartphone Apple AirPlay Try Now This function may not be supported depending on the model or geographical area The v...

Page 21: ...erations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED TV The Frame The Serif S8 D S9 D DU8 DU9 Series DU75 DU77 model Lea...

Page 22: ...supported depending on the model Use this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to...

Page 23: ...nel Launch app button Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider Use the Samsung Smart Remote less than 20 feet 6 m from t...

Page 24: ...About the Remote Control DU6 DU7 BED Series except for DU75 DU77 model Learn about the buttons on the Remote Control 24...

Page 25: ...a numeric value Use to change the channel enter a PIN ZIP code and etc Color button When pressed colored buttons appear on the screen Use this button to access additional options that are specific to...

Page 26: ...the app indicated by the button Available apps may differ depending on the geographical area or contents provider This function may not be supported depending on the model or geographical area The im...

Page 27: ...About the Samsung Smart Remote The Terrace Learn about the buttons on the Samsung Smart Remote 27...

Page 28: ...this button to access additional options that are specific to the feature in use Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers a...

Page 29: ...Launch the app indicated by the button Available apps may differ depending on the geographical area or contents provider Use the Samsung Smart Remote less than 20 feet 6 m from the TV The usable dist...

Page 30: ...for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the front of the TV and then press and hold the...

Page 31: ...go It may cause improper transmitted signals from the remote control If you have difficulty controlling external devices with the Universal Remote try adjusting the positions of the external devices T...

Page 32: ...some HDMI cables may not support Anynet HDMI CEC You can configure the TV s Universal Remote to control third party cable boxes Blu ray players and home theaters that do not support HDMI CEC For more...

Page 33: ...eft directional button Connected Devices Connection Guide Input Device Connecting a Bluetooth keyboard mouse or gamepad left directional button Settings All Settings Connection Bluetooth devices Try N...

Page 34: ...he Settings screen F5 key Displays the Home Screen F6 key Displays the Sources screen F7 key Displays the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the chan...

Page 35: ...x Elite Wireless Controller Series 2 BT O Xbox Adaptive controller BT USB Sony Dualsense Edge BT O USB O Dualsense BT O USB O DualShock 4 BT O USB O Google Stadia controller USB Not support Wi Fi Not...

Page 36: ...t support force feedback Controllers don t have force feedback function Tizen TVs will support only XInput mode for the supported gamepads Xbox controllers may require firmware updates Controller audi...

Page 37: ...page Pressing and holding the Home button During cloud game play Quick panel Option button on the left Game Bar when Game Mode is turned on and an external source is connected X button or button Sony...

Page 38: ...tings Try Now You can set up the mouse with the Mouse Pointer Size Primary Button and Pointer Speed functions Entering Text using the On Screen Virtual Keyboard Use the virtual keyboard to enter text...

Page 39: ...t Reset Recommended Text Memory Show Editing Buttons Keypad Language Keypad Layout Entering Text using the remote control s microphone and the on screen virtual keyboard When the virtual keyboard is o...

Page 40: ...s and videos or listen to music and perform more functions Some Smart Hub services are paid services To use smart functions you should connect to a network agree to the terms and conditions and log in...

Page 41: ...es and apps offered by Smart Hub To use the Search service make sure the TV is connected to a network This function may not be supported depending on the model or geographical area 3 Ambient When the...

Page 42: ...rious apps offered by Smart Hub such as video music and sports apps and use the apps from the TV For more information refer to Using the Home Function 7 Menu Manage external devices connected to the T...

Page 43: ...ast App is set to on the last used app is automatically run when you turn on the TV You can turn this function on or off Press the Select button at the current menu This function may not be supported...

Page 44: ...Rotating Multi View runs automatically when you rotate the screen to portrait mode This function may not be supported depending on the model This function is activated when the Auto Rotating Accessor...

Page 45: ...Ambient mode some functions may not be supported The image on your TV may differ from the image above depending on the model and geographical area 1 Getting to Know Ambient Mode Press View Help to br...

Page 46: ...ding on the model or geographical area Changing art work Change the artwork to display in Ambient mode Press the Select button on the remote control to move the focus to an artwork Use the left or rig...

Page 47: ...t Time Filter You can select any background time format for content Color Changes the color of the content Vibes Selects a mood that matches the content Backgrounds Changes the background of the conte...

Page 48: ...es NFT works Favorite While in Ambient mode press the Select button on the remote control and press Favorite to save the displayed content to Favorite Special Edition Allows you to enjoy creative artw...

Page 49: ...photos and artwork Background Theme Allows you to select a background theme provided by Samsung Take a picture of a wall using the SmartThings app on your mobile device to create a custom background t...

Page 50: ...creen is not automatically adjusted in response to the surrounding light level Sleep After Sets the time when the Ambient mode screen turns off automatically If there is no remote control input for th...

Page 51: ...the brightness and color tone of your TV are automatically adjusted depending on the ambient and the TV can be automatically turned off The TV is set by default so that the screen turns off automatic...

Page 52: ...by purchasing it or subscribing to the Membership If you select a saved image the TV goes into Art mode In Art mode press the Select button on the remote control to use the following menu options Ava...

Page 53: ...button Supported border styles may differ if the image aspect ratio is not 16 9 or the image resolution is lower than the recommended resolution Recommended resolution 1920 x 1080 for 32LS03D models...

Page 54: ...artwork periodically to suit your preference Follow the on screen instructions to proceed with the payment If you subscribe to a membership during your free trial period your account is immediately s...

Page 55: ...off Art Effect The Art Effect is turned on by default This displays content as close as possible to the original artwork If you turn off the effect content is displayed in the customized picture qual...

Page 56: ...bile device to the TV Add Picture select 2 to 3 images Create Mat Combine the 2 to 3 images to create a single image My Album select content such as Dynamic Filter or Auto Gallery and then press Selec...

Page 57: ...ending on the positions types and number of the light sources If the area around the TV is too dark or bright the screen brightness may be limited or the sensor may not work normally If the TV is inst...

Page 58: ...l or geographical area The image on your TV may differ from the image above depending on the model and geographical area SmartThings It allows the TV to connect and control the detected various device...

Page 59: ...rea 1 Learn More Provides information about Samsung Gaming Hub and details on how to use devices 2 Accessories and Music Accessories Controllers Select a Controller to connect to the TV For more infor...

Page 60: ...This menu is provided at the very bottom of the Samsung Gaming Hub screen To configure Game Activity and Options scroll down to the very bottom Game Rating Lock Set the age limit for playing games The...

Page 61: ...nce View currently popular content or add frequently used apps to the Home screen For more information about For You refer to About the For You Home Screen 2 Live Watch TV programs currently on the ai...

Page 62: ...or You On Now The name of this function may appear differently depending on the model or geographical area This function may not be supported depending on the model or geographical area This function...

Page 63: ...us to the app to relocate press and hold the Select button and then select Move Removing an item on the Home Screen From the end of the list select List Edit Move the focus to the app to remove and pr...

Page 64: ...ternet access speed Depending on your Internet connection environment it may be temporarily played at a resolution rather than an 8K resolution The recommended connection speed for receiving 8K image...

Page 65: ...ently being aired This function may not be supported depending on the input signal and settings 2 Guide See the program schedules of different channels on a single screen Use Guide to view the daily p...

Page 66: ...me apps by installing the corresponding apps on your TV To use this feature the TV must be connected to the network When Smart Hub is launched for the first time the default apps are automatically ins...

Page 67: ...some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is ter...

Page 68: ...p 1 Select an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app Standard apps cannot be uninstalled 2 Adding apps to the...

Page 69: ...Move 3 Move the app to the desired location 4 Press the Select button The selected app is moved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1...

Page 70: ...notifications for all events that occur on your TV A notification appears on the screen when it is time to schedule viewing schedule recording etc If you move the focus to Notification and then press...

Page 71: ...Sharpness Color and Tint G R Picture Mode Change the picture mode for the optimal viewing experience Press the Select button to change the Picture Mode Sound Mode You can select a sound mode to optim...

Page 72: ...Up Off Timer Game Mode You can set the Game Mode to optimize the TV screen for better gaming performance To turn Game Mode on or off press the Select button To set the detailed options press the down...

Page 73: ...ption by changing your power preferences and other energy saving options This function may not be supported depending on the model or geographical area Auracast You can listen to the TV s audio by con...

Page 74: ...gs All Settings General Privacy System Manager Samsung Account Sign In Creating a new account left directional button Settings All Settings General Privacy System Manager Samsung Account Create Accoun...

Page 75: ...configure the Sync Internet settings you can share the favorites and website bookmarks that you registered on other devices About Samsung account You can view the user agreement and privacy policy For...

Page 76: ...ilable in Windows 10 and later versions only Connection via Mac OS is available in AirPlay Using Easy Connection to Screen left directional button Daily Workspace Windows PC Easy Connection You can ea...

Page 77: ...ction is not available It is recommended to cancel the power saving mode It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network conditio...

Page 78: ...mand in Settings Network and Internet View Network Properties or in Start Run and then run ipconfig to check the IPv4 address of the computer In case of Mac you can check the IP address in Settings Re...

Page 79: ...music To use this function the folder sharing option on the computer to access must have been enabled as shown below Windows OS 1 Run Windows Explorer and then move to the folder to share 2 Right clic...

Page 80: ...searched when connecting the TV from a mobile device through Samsung DeX If that is the case follow the instructions shown on the mobile device screen to connect the software This function is availab...

Page 81: ...the web service ID and password without biometric authentication on mobile devices For this purpose you must be signed in to your Samsung account The password is encrypted to be safely stored on your...

Page 82: ...website to view or print on your PC or mobile device https www samsung com Some menu screens cannot be accessed from the User guide Using the buttons in the User guide The image on your TV may differ...

Page 83: ...check and clean your storage space diagnose problems or request technical support Words in blue e g Internet indicate a menu item The image on your TV may differ from the image above depending on the...

Page 84: ...ote or Remote Control The webpages may differ from those on a PC Before using the Internet refer to Read Before Using the Internet Function The Internet app has an embedded Samsung Pass Settings left...

Page 85: ...function may not be supported depending on the product or model Functions that can be controlled by remote control may not work depending on the location of the device In this case move the location...

Page 86: ...ir purifier robot vacuum cleaner electric fan humidifier Bluetooth devices Bluetooth speaker headset Soundbar keyboard mouse game pad SmartThings devices For details on SmartThings devices access http...

Page 87: ...ings or configure notification settings for the devices You can also turn on the Sensors or the SmartThings hub feature SmartThings Quick access Control most used devices by accessing the Connected De...

Page 88: ...ar You can register a device in left directional button Connected Devices SmartThings Add Device left directional button Connected Devices SmartThings you can see available options for each device Try...

Page 89: ...e model or geographical area Control SmartThings with Bixby Try Now With Bixby on the product you can control devices connected to SmartThings as well as the TV using voice commands This function may...

Page 90: ...Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files You can use the following functions on the media content list screen of a storage device Fil...

Page 91: ...unctions may be restricted Content on devices connected to the TV via your network may not play smoothly due to network communication problems If this occurs use a USB device Playing multimedia conten...

Page 92: ...the mode If the TV and the soundbar are connected wirelessly the operation may be restricted Buttons and functions available while playing multimedia content Press the Select button while playing any...

Page 93: ...he TV does not play audio Slow Rewind or Slow Forward Allows you to play a video slowly backward or forward by selecting the or option There are 3 playback speeds To change the playback speed press th...

Page 94: ...lly adjusted in General mode This function may not be supported depending on the file format Video files that use the mjpeg codec do not support a 360 degree view When a video does not support a 360 d...

Page 95: ...transition effects to the slide show If there is only one image file in the USB device the slide show is not played Background Music Plays background music as you set in the pop up window while the TV...

Page 96: ...ing the down directional key on the Samsung Smart Remote With 8K models QN7 D series or higher you can configure a view with 3 5 screens The image on your TV may differ from the image above depending...

Page 97: ...connecting the Bluetooth speaker Full Screen Multi View is ended and then the full screen appears Delete You can delete the selected screen To close Multi View press and hold the button or press the b...

Page 98: ...ports some languages and the supported functions may differ depending on the geographical area Bixby may not be supported depending on the model or geographical area The microphone on TV is not suppor...

Page 99: ...Smart Remote buttons Press and hold the button on your Samsung Smart Remote say a command and then release the button For details on how to use Bixby press the button once When you press the button t...

Page 100: ...Configure settings on how to wake up Bixby with your voice You can configure the following settings Hands free wake up Using your voice with a Soundbar s microphone Wake up phrase Talk to Bixby withou...

Page 101: ...ands but you can use any service by including its name in you command This function may not be supported depending on the model Privacy You can permit or prohibit Bixby from utilizing your personal in...

Page 102: ...nge the current channel by saying channel names as voice commands you must finish Find Your Service Provider Find Your Service Provider can be set in left directional button Settings All Settings Broa...

Page 103: ...TV is off say Hi Bixby You can use Daily Board which provides a variety of daily information even when you are not watching TV For best results you need to be within 10 feet 3 4 m of your TV If Bixby...

Page 104: ...ered in SmartThings To use this widget first you should register the intended device from the mobile SmartThings app Camera Monitor the status of IoT cameras registered in SmartThings This widget may...

Page 105: ...s Timeout Auto Loop Adjust the page transition time from Edit Settings Auto Loop Auto Loop Adjust the page transition time from Edit Settings Auto Loop User Detection Navigate to Edit Settings and use...

Page 106: ...Settings All Settings Connection Game Mode Settings Game Mode is On or Auto press and hold the button on your Samsung Smart Remote to start the Game Bar Try Now Learning about the Game Bar The image o...

Page 107: ...of 21 9 and 32 9 depends on the title of the game so be sure to consult the game company 3 Minimap Zoom Use the directional buttons and Select button on the remote control to zoom in on specific area...

Page 108: ...isplay Input Lag Shows the status of game input lag Resolution Shows the resolution of the currently running game FPS Shows the number of frames per second in real time If VRR is active the frame rate...

Page 109: ...he supportable resolutions may differ depending on the model or HDMI port connected to the PC After setting the resolution check if the PC s Window or Mac screen changes when you change the Screen Rat...

Page 110: ...144 3840 x 2160p 165 3840 x 2160p 240 21 9 2560 x 1080p 144 2560 x 1080p 165 2560 x 1080p 240 3840 x 1600p 144 3840 x 1600p 165 3840 x 1600p 240 32 9 3840 x 1080p 144 3840 x 1080p 165 3840 x 1080p 24...

Page 111: ...evice that does not support Auracast simultaneously The Auracast feature may not be supported depending on the mobile device model Audio volume can be adjusted from the mobile device that is connected...

Page 112: ...pending on the model geographical area To access information or additional features provided in the Guide from analog channels you must set Service Provider during the initial configuration stage To v...

Page 113: ...ng Edit Recording Time You can change the start and end times of scheduled program recordings Schedule Recording You can schedule recording of a broadcast scheduled program Cancel Scheduled Recording...

Page 114: ...hat is currently being broadcast and press the Select button 2 Select Record from the pop up menu to start recording Schedule Recording 1 Select a program scheduled to be broadcast and press the Selec...

Page 115: ...Schedule Manager screen Displayed menu options may vary depending on the model Recordings Watch Recordings Buttons shown on the display will vary depending on the file being played back For more info...

Page 116: ...me Clock setting is correct Try Now Edit Configure the Start Time and End Time settings of a scheduled recording If a scheduled recording event has been created after selecting a program from Guide St...

Page 117: ...rivacy System Manager Time Clock and set the time Try Now Using the schedule viewing options from the guide screen On the Guide screen select a program you would like to view press the Select button a...

Page 118: ...edule Viewing Add edit or cancel a program viewing schedule Up to thirty Schedule Recording and Schedule Viewing events may be created Ensure that the TV s Clock left directional button Settings All S...

Page 119: ...ording broadcasts and using Timeshift Press the down directional button to display the control pad with the following options This function may not be supported depending on the model or geographical...

Page 120: ...nt recorded by the Timeshift function in the new recording This function is only available when the Timeshift function is running Edit Recording Time You can set for what period of time the program wi...

Page 121: ...he Channel List screen to access the following options Edit Channels Edit the channels stored on your TV All Channels Displays all saved channels The channels received to the currently selected Air or...

Page 122: ...e following A favorite channel Select a channel from the Edit Channels screen to access the following options Delete Restore Remove or recover a registered channel Once a channel is removed it will no...

Page 123: ...elect the desired channel in the list on the screen 5 Press Add to add the selected channel to the favorites list Select Favorites My List 1 My List 4 on the Edit Channels screen and the following fun...

Page 124: ...DVD players or USB files Every time you access Program Rating Lock Settings you must enter the security PIN You must also enter this PIN to watch a blocked program The default PIN is 0000 To change th...

Page 125: ...es If you want this function enabled or disabled use the Data Service menu item to turn it on or off An application on broadcast channel may malfunction temporarily depending on the circumstances of t...

Page 126: ...nly for available Service Provider Using Secure Channel Viewing left directional button Settings All Settings Broadcasting Secure Channel Viewing Provides you with warnings about insecure channels Thi...

Page 127: ...warmer colors and lower brightness The sunrise and sunset times can manually be changed This function may not be supported by some models modes or apps e g Ambient Mode Art Mode and Game Mode To use...

Page 128: ...ecting an image for each content type e g Sports Games Movies General once Detail Settings Customize specific settings such as Brightness Contrast Color and Color Tone for each content type e g Sports...

Page 129: ...the sound output of the TV is set to TV Speaker This function may not be supported by some modes or apps e g Ambient mode Game Mode and apps that control the TV sound This function may not be supporte...

Page 130: ...screen is provided to save energy This function may not be supported depending on the model or geographical area Movie Is suitable for watching TV or movies in a dark room FILMMAKER MODE This screen...

Page 131: ...a video The closer to 50 the deeper the colors Tint G R Try Now Adjust the color tone The higher either value the redder or greener the video Apply Picture Settings Try Now Apply the selected picture...

Page 132: ...a better viewing experience This function is only available when the input signal is TV or HDMI 1080i The terminals and inputable signals may differ depending on the model Color Tone Try Now Select a...

Page 133: ...unction use a Smartphone that is compatible with the function The list of compatible models is shown below Galaxy models Galaxy S Galaxy Note Galaxy Fold and Galaxy Flip series models that were releas...

Page 134: ...9 Standard Custom or 4 3 Supported picture sizes differ with the input signal For more information refer to Picture sizes and input signals Fit to Screen Try Now Fitting the picture to the screen This...

Page 135: ...ction may not be supported depending on the model The game mode is not available for normal TV viewing The screen may shake somewhat When you press and hold the button on the Samsung Smart Remote for...

Page 136: ...Black Equalizer Try Now You can easily detect items or hidden enemies lurking in dark corners by improving visibility and object details in dark scenes without washing out colors and contrast in brigh...

Page 137: ...ced mode provides enhanced representation of game content to maximize visual impact Game HDR In accordance with the HGiG HDR Gaming Interest Group standard it sets the optimal image quality for HDR ga...

Page 138: ...e supported 8K resolutions refer to Resolutions for Input Signals supported by 8K models QN7 D series or higher Using HDMI Black Level left directional button Settings All Settings Connection External...

Page 139: ...ion may not work properly Equalizer Try Now Customize the TV sound by adjusting the volume of high pitched and low pitched sounds This function is not available when the Adaptive Sound Pro or Active V...

Page 140: ...urround sound effect of Dolby Atmos can be turned on or off If the TV has been installed in portrait mode by using separate accessories the virtual surround sound effect through the TV speakers does n...

Page 141: ...ng Smart Remote When an external speaker is enabled some sound menus are not supported Samsung TV supports the Q Symphony function Q Symphony links Samsung speakers to your TV speakers to play sounds...

Page 142: ...using a Bluetooth audio device refer to Read Before Using Bluetooth Devices On some models you can connect and use two Bluetooth devices simultaneously If multiple BT audio devices and BT input devic...

Page 143: ...tion Position setting may not be supported depending on the Samsung wireless audio device For device specifications refer to the user manual for the Samsung audio device This function is not supported...

Page 144: ...ted and then connected The Clock Mode is changed from Auto to Manual The TV is not connected to the network No broadcast signals are received Setting the clock automatically left directional button Se...

Page 145: ...supported depending on the model or geographical area DST Automatically adjusts for Daylight Saving Time DST This function is only available when the Clock Mode is set to Auto Changing the current tim...

Page 146: ...Try Now You can use this function to automatically shut off the TV after a pre set period of time You can set the sleep timer for up to 180 minutes after which it will turn off the TV This function ma...

Page 147: ...ess Optimization is turned on you can manually adjust the minimum brightness of the TV screen This function acts only when the value is less than the setting in left directional button Settings All Se...

Page 148: ...ted depending on the model This feature may not be supported depending on the Wi Fi router Auto Power Off Try Now Automatically turns off the TV to reduce unnecessary power consumption if the TV Contr...

Page 149: ...edges may move outside the screen borders and may not be visible To fix the screen at the home position turn off the Pixel Shift mode To prevent afterimage when viewing content with a lot of static im...

Page 150: ...om Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically left dire...

Page 151: ...the installed app to lock or unlock Using the Gesture function Use your custom Gesture to easily control the TV USB cameras may not be supported depending on the model This function may not be suppor...

Page 152: ...may not appear depending on the model or geographical area The menu name may differ depending on the model Enabling voice guides for the visually impaired left directional button Settings All Settings...

Page 153: ...on video content You can change the volume or speed of audible captions This function may not be supported depending on the model or geographical area The TV screen is turned off but audio continues l...

Page 154: ...l is TV or HDMI It may not be available for some videos This input signal may differ depending on the model and geographical area Together Mode Shows the screen displayed when Relumino Mode is turned...

Page 155: ...ors for your unique viewing conditions to experience richer colors on the screen When SeeColors Mode is in use some menus are disabled This function may not be supported depending on the model Learnin...

Page 156: ...support broadcast captions This function may not be supported depending on the model Splitting the caption left directional button Settings All Settings General Privacy Accessibility Caption Settings...

Page 157: ...de options left directional button Settings All Settings General Privacy Accessibility Sign Language Guide Settings You can configure the size speed position and mode of the sign language guide Listen...

Page 158: ...ly supports some languages and the supported functions may differ depending on the geographical area The Voice Wake up function may not be supported depending on the model Voice Assistant or geographi...

Page 159: ...r geographical area If you forget your PIN you can reset it with your remote control With the TV turned on press the following buttons on the remote control in the order shown to reset the PIN to 0000...

Page 160: ...rted only in The Terrace For more information on Cold Weather Mode refer to the user manual that came with the TV The menu name may differ depending on the model Managing External Devices left directi...

Page 161: ...or Mac on the TV screen This function may not be supported depending on the model Restoring the TV to the factory settings left directional button Settings All Settings General Privacy Factory data re...

Page 162: ...be played back on your TV if its video circuit has been replaced For a USB device for recording it is recommended to use the USB hard disk that supports USB 2 0 or later and 5 400 rpm or higher Howeve...

Page 163: ...upported in the U S A and Canada Timeshift may not be supported depending on the model or geographical area For a USB device for recording it is recommended to use the USB hard disk that supports USB...

Page 164: ...ilable content may differ with the geographical area For more information about applications visit the applicable service provider s website An unstable network connection may cause delays or interrup...

Page 165: ...delayed or suspended completely depending on the status of the participating systems Copy and paste operations are not supported When composing an email or a simple message certain functions such as t...

Page 166: ...t is currently being used by the wireless access point to communicate with another device the result is usually interference or a communications failure Most wireless networks have an optional securit...

Page 167: ...nnect the drive to one of the USB 5V 1 0A 0 5A ports Some models do not support the HDD 5V 1A USB port On such models that have 5V 1 0A and 5V 0 5A USB ports connect the drive to one of those ports Ce...

Page 168: ...Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Video formats with subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip...

Page 169: ...e grid and its minimum resolution must be at least 512 pixels in width or height Supported music formats and codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC...

Page 170: ...0 120 60 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 4096 x 2160 60 3840 x 2160 120 80 Motion JPEG 3840 x 2160 30...

Page 171: ...ainers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Leve...

Page 172: ...60 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPEG4 SP ASP Window Med...

Page 173: ...containers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to...

Page 174: ...0 60 60 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 4096 x 2160 60 80 Motion JPEG 3840 x 2160 30 80 MVC 1920 x 1080 60 20 MPE...

Page 175: ...containers Video decoders H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to...

Page 176: ...x 1080 60 50 Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital MPEG MP3 AC 4 G 711 A Law Law OPUS HEVC H 265 Main Main10 60 50 Motion JPEG 1920 x 1080 60 20 MVC MPEG4 SP ASP Window Media V...

Page 177: ...ay not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 2 TV does not support FMO ASO RS H 264 UHD is supported up to...

Page 178: ...20 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160 120 80...

Page 179: ...20 x 1080 60 20 MPEG4 SP ASP Window Media Video v9 VC1 MPEG2 MPEG1 Microsoft MPEG 4 v1 v2 v3 30 Window Media Video v7 WMV1 v8 WMV2 H 263 Sorenson VP6 AV1 7680 x 4320 7680 x 4320 60 3840 x 2160 120 80...

Page 180: ...rs H 264 UHD is supported up to Level 5 1 TV does not support FMO ASO RS Resolution is changed during video playback Up to 3840 x 2160 is supported H 264 FHD is supported up to Level 4 2 TV does not s...

Page 181: ...d Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz USB 4096 x 2160p 24 30 60 Hz 16 9 Standard C...

Page 182: ...nd smaller models DU6 DU7 BED Series DU8 Series 75 inch and smaller models The Frame The Serif Series 50 inch and smaller models Frame rate fps Color Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr...

Page 183: ...lor Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If Input Signal Plus is set to On Resolution 3840 x 2160p 4096 x 2160p Frame rate fps Color Depth Chroma Sampling...

Page 184: ...ressive 3840 x 2160 120 Hz 270 000 120 1188 000 progressive 3840 x 1080 120 Hz 137 250 120 549 000 progressive 3840 x 1600 120 Hz 99 419 120 521 750 progressive 4096 x 2160 120 Hz 270 000 120 1188 000...

Page 185: ...x 1080 165 Hz 196 502 165 1053 250 progressive 3840 x 1600 165 Hz 285 750 165 1143 000 progressive Only models that support 240 Hz are supported Resolution Dots x lines Display format Horizontal frequ...

Page 186: ...ver of the remote control Refer to the user manual of your graphics card for compatible resolutions The native resolutions are 3840 x 2160 60 Hz UHD models and 7680 x 4320 60 Hz QN7 D series or higher...

Page 187: ...188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000...

Page 188: ...0 60 000 74 250 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 3840 x 2160 100 H...

Page 189: ...4 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 2...

Page 190: ...0 120 Hz 270 000 120 000 1188 000 7680 x 4320 24 Hz 108 000 24 000 1188 000 7680 x 4320 30 Hz 132 000 30 000 1188 000 7680 x 4320 50 Hz 220 000 50 000 2376 000 7680 x 4320 60 Hz 264 000 60 000 2376 00...

Page 191: ...00 1440 x 288 50 Hz 15 625 50 000 27 000 1440 x 480 60 Hz 15 734 59 940 27 000 1440 x 576 50 Hz 15 625 50 000 27 000 1440 x 576 100 Hz 31 250 100 000 54 000 1920 x 1080 24 Hz 27 000 24 000 74 000 1920...

Page 192: ...ice may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth devic...

Page 193: ...the lock icon To unblock all the categories in a row select the lock under ALL This function may not be supported depending on the model or geographical area Categories on the left TV Y Young childre...

Page 194: ...strongly cautioned R Restricted Children under 17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking programs based on their Canadian English Rating...

Page 195: ...their Downloadable U S Rating The Downloadable U S Rating system only applies to material originating from US DTV channels Parental restriction information is automatically downloaded while you watch...

Page 196: ...ing on the model or geographical area The terms HDMI HDMI High Definition Multimedia Interface HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrat...

Page 197: ...l Settings General Privacy Power and Energy Saving Motion Lighting Try Now left directional button Settings All Settings Picture Expert Settings Contrast Enhancer Try Now Run Picture Test When the tes...

Page 198: ...black and white or do not look the way they should look If the product s colors or absolute whites blacks seem to be off launch Picture Test left directional button Settings Support Device Care Self...

Page 199: ...vacy System Manager Time Off Timer Try Now TV The Frame TV cannot be turned off If your TV is The Frame model you can turn off the TV by pressing and holding the Power button To switch from Art mode t...

Page 200: ...can adjust the response level by adjusting the sensitivity of the motion detector left directional button Art Art Mode Options Sleep Options Motion Detector Art Mode Options can be found at the bottom...

Page 201: ...ed Resolutions for UHD Input Signals For more information about the supported 8K resolutions refer to Resolutions for Input Signals supported by 8K models QN7 D series or higher Make sure that the set...

Page 202: ...icture Picture Size Settings Picture Size Try Now Change the output resolution of your external device The picture won t display in full screen HD channels will have black bars on either side of the s...

Page 203: ...Now The HDR of the connected external device turns off If the Input Signal Plus feature is turned on the range of receiving HDMI input signals is expanded allowing you to view HDR content sent from a...

Page 204: ...device and the TV and then try cable connection again The picture is good but there is no sound Check the Sound Output setting If it is set to TV Speaker check the volume setting left directional butt...

Page 205: ...e Self Diagnosis Sound Test Try Now Make sure that the audio cable is connected to the correct audio output connector on the external device For antenna or cable connections check the Broadcast Signal...

Page 206: ...ke sure that it is connected to the eARC dedicated HDMI port on your TV However the eARC can be used only when the Soundbar or A V receiver supports the eARC feature The sound is not heard clearly Cha...

Page 207: ...External Device Manager Anynet HDMI CEC is active on your TV Try Now If a device is connected via Optical volume control may not be possible depending on the device I want to turn the TV and audio dev...

Page 208: ...set Try Now left directional button Settings All Settings Broadcasting Auto Program Try Now The captions are not provided on a digital channel When watching channels with the antenna cable connected r...

Page 209: ...r I want to connect to a PC and mobile device via screen mirroring To wirelessly connect the TV to your PC read the instructions at PC Screen Sharing Wireless in Connection Guide and then try to conne...

Page 210: ...the network that is connected to the external device I want to connect to a Bluetooth speaker For more information on how to connect a Bluetooth speaker see Audio Device Bluetooth in Connection Guide...

Page 211: ...TV and router If unable to establish a wireless internet connection connect the TV to the wireless router via a LAN cable If the TV is able to connect to the internet normally via the cable connection...

Page 212: ...ed Make sure the device is an Anynet HDMI CEC device From the settings menu on the device check and confirm that the HDMI CEC option is enabled From the TV check and confirm that the Anynet HDMI CEC f...

Page 213: ...e device left directional button Settings All Settings Connection External Device Manager Anynet HDMI CEC Try Now When Anynet HDMI CEC is turned off the soundbar connected via the HDMI eARC port does...

Page 214: ...te control by using the USB port C type on the bottom or turn over the remote to expose the solar cell You can check remaining battery of Samsung Smart Remote with solar cell in left directional butto...

Page 215: ...unction be sure to read all precautions For more information refer to Before Using the Recording and Timeshift Functions This function is not available in the U S A and Canada This function may not be...

Page 216: ...and Canada This function may not be supported depending on the model or geographical area The recorded files on the TV are not played back on a PC The recorded files on the TV can only be played back...

Page 217: ...uage How can I change the language Languages supported by an app may be different from the TV Language set in the menu The ability to change the language depends on the app s provider Change the langu...

Page 218: ...with unsupported files or high bitrate files Most files can be played back but some files may not play smoothly Some files can t be played Some files that use an unsupported codec may not be played b...

Page 219: ...l Voice commands may differ depending on the Voice Assistant Refer to the command examples for each Voice Assistant Bixby Discover Bixby Amazon Alexa left directional button Settings All Settings Gene...

Page 220: ...nt of the TV and then press and hold the and buttons simultaneously for 3 seconds or more Also if the remote control does not work properly or its response is very slow the battery might be low or dea...

Page 221: ...TV This heat however is not a defect and does not affect the TV s functionality The TV smells like plastic This smell is normal and will dissipate over time The settings are lost after 5 minutes or e...

Page 222: ...lectronics website at https www samsung com support A POP TV s internal banner ad appears on the screen Change Usage Mode to Home Mode left directional button Settings All Settings General Privacy Sys...

Page 223: ...conventional TV Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements Some noise coming from the TV is considered normal and is not...

Page 224: ...rmation on the power supply history SW Version Information Check the currently installed software version and update the software to the latest version if necessary Video Test Play test videos to chec...

Page 225: ...Bluetooth module is working normally IoT Module Check whether the IoT Module is working normally Acceleration Sensor Check whether the Acceleration Sensor is working normally Light sensor Check wheth...

Page 226: ...information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications left directional button Settings Support Device Care Self Diagnosis Reset Smart...

Page 227: ...d to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also start this function by pressing and holding the...

Page 228: ...ards you The side with the button in the upper left is the top of the remote control Description of the Samsung Smart Remote or Remote Control The images buttons and functions of the remote control ma...

Page 229: ...l bar appears You can select Rewind Play Pause Fast Forward Stop Timeshift Record Go to Live TV or Info You can press the up directional button to go to the playback screen and check the time that the...

Page 230: ...h other located slightly below the middle of the remote The one on the left is the volume button Press and hold the volume button to open the Accessibility Shortcuts menu Even if the Voice Guide is se...

Page 231: ...TV must be set up and tuned and must be connected to the network You can connect the TV to the network during the initial setup or do it later through the settings menu There are many commands you can...

Page 232: ...rn off the TV screen and provide only sound to reduce overall power consumption When you press a button on the remote control other than Volume and Power while the screen is off the TV screen turns ba...

Page 233: ...rs with color blindness experience richer colors Use this feature to customize the colors for your unique viewing conditions to experience richer colors on the screen When SeeColors Mode is in use som...

Page 234: ...rom the broadcaster are classified into open caption and closed caption Two types of captions can overlap when both are used This feature is enabled when Digital Closed Caption is supported open capti...

Page 235: ...nction may not be supported depending on the model or geographical area Sign Language Guide Settings Provides a description of menu items with sign language Multi output Audio You can turn on both the...

Page 236: ...hannel Number button Use the or button on the Samsung Smart Remote or Remote Control to open the virtual numeric pad enter a number and then select Done Using on screen number entry via the Samsung Sm...

Page 237: ...e Remote Control Of the 2 buttons that protrude from the center of the Samsung Smart Remote or Remote Control the left one is the Volume button Push up or pull down the Volume button to change the vol...

Page 238: ...ed Set the Clock first left directional button Settings All Settings General Privacy System Manager Time Clock Try Now If you need to set the clock again follow the steps below 1 Press the button and...

Page 239: ...f you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be announced To view a program on now In the Guide move to the program currently broadcasting and...

Page 240: ...Viewing You can cancel your scheduled viewings Cancel Scheduled Recording You can cancel your scheduled recordings This function is not available in the U S A and Canada This function may not be supp...

Page 241: ...ng Cancelling a scheduled viewing You have 2 ways to cancel a scheduled viewing Cancelling a scheduled viewing from the Guide 1 Press the channel button to access the Guide 2 Move to to the program to...

Page 242: ...homes equipped with separate over the air antennas Cable is suitable for homes that subscribe to a local cable service but do not have a cable box You do not need to use this function if your TV is c...

Page 243: ...rectional button while the program being recorded is displayed The control bar appears Move the focus to Stop Recording and then press the Select button When a pop up window appears select Stop To rec...

Page 244: ...right directional buttons to select a broadcast scheduled program and then press the Select button To schedule a recording for the program select Schedule Recording Changing the recording time When re...

Page 245: ...on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and then press the Select button This funct...

Page 246: ...ntent may vary depending on the model and geographical area Using the Smart Hub Home Screen On the leftmost part of the Smart Hub Home Screen is the static menu listed You can quickly and easily use t...

Page 247: ...ous apps offered by Smart Hub such as video music and sports apps and use the apps from the TV For more information refer to Using the Home Function Menu Manage external devices connected to the TV an...

Page 248: ...row of menu icons Use the left and right directional buttons to move within a row Press the Select button to open the section you want to read You can use the directional buttons on the remote control...

Page 249: ...ngs All Settings General Privacy Voice Voice Assistant Try Now The supported language may differ depending on the geographical area Running Bixby Press and hold the button on the Samsung Smart Remote...

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