Samsung OfficeServ ITP-5114D User Manual Download | Manualshive

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© SAMSUNG Electronics Co., Ltd.

Phone Status Indicator

The status indicator turns on or off according to the phone status.

Button

Function

Busy/Off-hook

Steady red.

Extension Ring

Flashing red.

Trunk Ring

Flashing green.

Recalling

Flashing yellow.

Message waiting

Flashing red.

Calling Denied

Fast flashing red within 1 second interval.

Button LED

The

[Transfer]

button,

[Hold]

button, and

[Speaker]

button have a LED that turns on or

off according to the phone status.

Button LED

LED Status

Function

[Transfer] button

Steady red

When ‘Forward All Calls’ is set or a Follow me
has been set.

Flashing red

When the phone is locked for any outgoing
Trunk call.

[Hold] button

Steady red

When the entire phone is locked.

[Speaker] button

Steady red

When the phone is used as a speakerphone.

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Summary of Contents for OfficeServ ITP-5114D

Page 1: ...ITP 5121D ITP 5114D ITP 5107S IP phone User Guide IP phone User Guide ITP 5121D ITP 5114D ITP 5107S ...

Page 2: ...ou should follow in order to avoid personal injury or fatality Caution Provides information or instructions that you should follow in order to avoid a service failure or damage to your phone Note Indicates additional information for reference Checks Provides the operator with checkpoints for stable system operation Symbols Caution Indication of a general caution Restriction Indication for prohibit...

Page 3: ...foreign materials or water It may cause fire or electric shock Avoid placing objects containing water such as vases cups cosmetics and medicines near the phone Moisture in the phone may cause a fire and electric shocks Do not place the phone in a dusty area or areas with extreme or volatile changes in temperature It may cause a fire or electric shocks Do not install the phone near a heater or flam...

Page 4: ...r detergent The use of chemicals on the phone may cause fading discoloring or damage to the parts Do not place heavy things on the phone It may cause damage to some parts Do not install the phone on an unstable surface or in direct sunlight It may cause severe damage to the plastic case of the phone and reduced the performance of your phone Do not separate repair or remodel the phone arbitrarily I...

Page 5: ... Features 7 Checking Parts in the Pakage 9 ITP 5121D ITP 5114D Front Side 10 ITP 5107S Front Side 10 Installing the phone 11 ITP 5121D ITP 5114D 11 ITP 5107S 12 Installing the IP Phone Support 13 THINGS YOU SHOULD KNOW 15 Adjusting Volume 15 Adjusting the Handset Volume 15 Adjusting Speaker Volume 16 Adjusting Ring Volume 16 Entering Characters 17 Special Button Used 17 Entering Characters 19 Phon...

Page 6: ...g a Handset 26 Using a Speakerphone 26 Call Pickup 27 Features Used During a Call 28 Hold an Intercom Call 28 Hold an Outside Call 29 Mute 29 Transferring a Call 30 Conference Calls 31 APPLICATION MENU 32 Navigation Buttons 32 Menu Button 32 Send Button 33 End Button 33 Cancel button 33 Enter button 33 Direction button 34 Entering Application Menus 35 How to Select Menu 35 Application Menus 36 TRO...

Page 7: ...ns The menu functions include the recent outgoing call log incoming call log system directory functions transferring incoming calls inquiry of speed dial numbers and alarm function Speed Dial For frequently used phone numbers you can press one speed dial button to make a call to the speed dial number Pickup You can answer a call at another extension Automatic Redial Retry When your call is importa...

Page 8: ...sy on a call or when you are away from your phone Do Not Disturb When you do not want to be disturbed the DND function can be set to block incoming calls and the phone will not ring Your calls can be forwarded to another station when you do not wish to be disturbed Paging If you have an urgent announcement to make or you wish to locate a colleague you can page through the speaker of other stations...

Page 9: ...s Co Ltd 9 Checking Parts in the Package If any item is missing or damaged contact your dealer The above figure shows ITP 5121D as a sample If you purchase ITP 5114D ITP 5107S the relevant phone is included Handset LAN Cable Manual IP phone Support 전 IP Phone ITP 5121D ...

Page 10: ... Indicator Conference Button Redial Button Volume Button Navigation Buttons Transfer Button Speaker Programmable Buttons Soft Buttons Microphone Speaker Button Hold Button Dial Buttons Programmable Buttons 7 Soft Buttons Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Scroll Button Speaker Dial Buttons Speaker Button Microphone Hold Button ...

Page 11: ... LAN connection port of the phone Make sure the LAN cable is not connected to the PC connection port 3 Connect one end of the LAN cable provided with the phone for PC connection to the PC connection port of the phone and the other end of the cable to the network port of the PC 4 Connect the power adapter to the power connection port of the phone Connect the plug of the power adapter to the power o...

Page 12: ...set connection port of the phone 2 Connect the LAN cable with a network connection to the LAN connection port of the phone 3 Connect the power adapter to the power connection port Connect the plug of the power adapter to the power outlet The phone will boot up Network 1 2 3 ...

Page 13: ...e Insert the both ends of the support into two lower grooves in the bottom of the phone as shown in the figure below Hang the two holes for wall hanging in the upper part of the bottom of the phone on the wall with screws attached To use as a wall mounted phone mark the positions of the holes for screws on a paper apply the paper on the wall and fix screws to the correct positions For the phone IT...

Page 14: ...ion of the handset hanger must be changed to prevent the handset from being dropped Take out the handset hanger change the hanger s direction and insert again The above figure shows ITP 5121D as a sample If you purchase ITP 5114D ITP 5107S the relevant phone is included ...

Page 15: ...S SH HO OU UL LD D K KN NO OW W Adjusting Volume The Volume button is used for adjusting the volume of the handset speaker and ringer Adjusting the Handset Volume 1 During a call using the handset press the VolumeS button to increase the handset volume 2 Press the TVolume button to decrease the handset volume ...

Page 16: ...ress the VolumeS button to increase the speaker volume 2 Press the TVolume button to decrease the speaker volume Adjusting Ring Volume 1 To increase the ring volume press the VolumeS button while the phone is ringing 2 To decrease the ring volume press the TVolume button while the phone is ringing ...

Page 17: ...special characters Special Button Used To enter letters of the alphabet the following special button is used A Button Switch to capital small letters when entering characters The A button of the ITP 5121D ITP 5114D ITP 5107S phone is located on the first button of the bottom row of the programmable buttons below the LCD screen ITP 5121D An example for the ITP 5121D is shown A Button ...

Page 18: ...18 SAMSUNG Electronics Co Ltd ITP 5114D An example for the ITP 5114D is shown ITP 5107S An example for the ITP 5107S is shown A Button A Button ...

Page 19: ...l button letters as the previous letter used Procedures for entering characters are described below Enter the characters according to the table below Press the A button to switch between capital and lower case letters Dial frequency Dial button 1 2 3 4 5 0 0 1 Space 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 I Space _ Press the button to enter special cha...

Page 20: ... Denied Fast flashing red within 1 second interval Button LED The Transfer button Hold button and Speaker button have a LED that turns on or off according to the phone status Button LED LED Status Function Transfer button Steady red When Forward All Calls is set or a Follow me has been set Flashing red When the phone is locked for any outgoing Trunk call Hold button Steady red When the entire phon...

Page 21: ...Calling an Extension Number This function is used when you want to make a call to other stations 1 Pick up the handset and check for dial tone 2 Dial the extension number or station group number Wait until the other party answers the call If a short signal tone not a ringing tone is heard the receiving extension has set up the Voice Announce or Automatic Answer function 3 Replace the handset or pr...

Page 22: ...handset 2 Press the trunk or trunk group button or dial the trunk group access code e g 0 3 Dial the telephone number you want to call 4 Finish your call by replacing the handset or pressing the End button If the hot keypad feature is used you can make an external call without picking up a handset by dialling the trunk access code ...

Page 23: ...led party Lift the handset while speaking to turn off the speaker and continue speaking using the handset 4 Finish the call by pressing the Speaker button If the LCR Least Cost Routing feature is enabled on the OS 7200 system press the LCR button or press the LCR access code New Call This function allows you to disconnect the existing call and make a new call on the same line 1 Press the NEW butto...

Page 24: ... the Redial button 2 Use the direction buttons or the TVolumeS button to select the required number to redial and press the Soft button corresponding to Dial 3 To review details about the previous call prior to dialling it press the Soft button corresponding to NND 4 To Press the Redial button twice to automatically redial the last number you dialled If the hot keypad feature is turned off you hav...

Page 25: ... number you just dialled for later use press the SAVE button before hanging up 2 This saved number can be redialled at any time by pressing the SNR button or pressing 1 7 The same external trunk line will be selected for you The saved telephone number will be stored in memory until you save another number Saved Number Redial does not apply to intercom calls ...

Page 26: ...he call replace the handset Using a Speakerphone This function is used when you answer a call with a speakerphone 1 Press the Send button without lifting the handset 2 Listen to the speaker to hear a voice of the other party and speak through the microphone You can switch from the speakerphone to the handset by lifting the handset 3 Finish the call by pressing the Speaker button Press the Volume b...

Page 27: ...used when you pickup a call that is ringing at another station If a call rings on another station and you know the station number you can answer the call on your phone 1 A call is ringing on another station 2 Pick up the handset and listen for the dial tone 3 Press 6 5 4 Dial the station number that is ringing ...

Page 28: ...her party on hold if another intercom call arrives or you wish to use both hands for another task and resume the call later 1 Press Hold button and replace the handset to put the current call on hold The intercom call is placed into exclusive hold and cannot be retrieved at another station 2 To call again pick up the handset and press the Hold button ...

Page 29: ... button Then the call on hold will flash green on your phone and the call will flash red on other stations 2 To resume your conversation with the held call press the button with the flashing green LED Mute During a call you can mute the handset transmitter or microphone while still listening to the other party 1 Press the MUTE button or the soft button corresponding to MUTE on the LCD screen Then ...

Page 30: ...utomatically put on transfer hold 3 For blind transfer hang up when you hear ringing Or wait for the called party to answer and advise him her of the call Then hang up When you are transferring a call to a station programmed for Voice Announce or Auto Answer the transferred call will always ring After the internal party answers you may alternate back and forth between the parties by pressing the T...

Page 31: ...rsation You will hear conference tone 2 Make another call either intercom or external Press the Conference button and you will hear conference Tone 3 Make another call to add additional parties or press the Conference button to join all parties into the conference Then Repeat the last step until all other parties required are connected 4 To drop a person from your conference call press the Confere...

Page 32: ...Button 1 The main menu is displayed when the Menu button is pressed in the idle state You can select from the presented options 2 This menu is displayed when the Menu button is pressed when dialling mode or when transferring calls This allows you select to select and perform a function Calls will be maintained even if the Menu button is pressed while you are talking If you press the End button or ...

Page 33: ...ll on the speakerphone End Button This button is used to disconnect calls or to exit the phone menus and return to the idle display Cancel button The Cancel button is used in menu mode to move to the previous level If the Cancel button is pressed when you first enter menu mode the menu mode is exited The Cancel button is also used to delete the characters previously entered when entering numbers o...

Page 34: ...s menu 2 button is used In cases where the phone number is long this button is used for displaying the rear part of the number which is not displayed on the LCD screen 3 button is used Used for moving to the next menu 4 button is used In cases where the phone number is long this button is used for displaying the front part of the number which is not displayed on the LCD screen ...

Page 35: ...r the dial buttons Use the direction buttons or the Volume button and move to the preferred menu You can select the menu directly by pressing the dial button corresponding to the menu number Press the Enter button to select the menu underlined by the cursor to expose sub menus Press the End button to exit the menu and return to the idle screen When buttons other than the navigation buttons are pre...

Page 36: ...onsult your System Administrator If the Transfer button is pressed the available menus are 1 OUTGOING LOGS 2 INCOMING LOGS 3 SPD NO SEARCH and 4 DIRECTORY DIAL 1 OUTGOING LOGS 1 PERSON SPD NO 2 SYSTEM SPD NO 2 INCOMING LOGS 3 SPD NO SEARCH 4 DIRECTORY DIAL 5 FORWARD ASSIGN 1 PERSON SPD NO 2 SYSTEM SPD NO 3 STATION NO 1 FORWARD TYPE 2 FORWARDALL 3 FORWARD BUSY 4 FORWARED NOANS 5 FORWARD DND 6 ALARM...

Page 37: ...fter booting If the screen of the phone displays IP conflict you should consult your Network Administrator This indicates another network device e g PC is using the same IP address as your phone If the screen of the phone displays ID conflict you should consult your System Administrator This indicates the user ID for your phone is already in use by another phone user Dial tone is not heard when yo...

Page 38: ...time is set on the Phone correctly If the current time setting needs to be changed contact your System Administrator Check if an alarm is set You should consult your System Administrator Caller IDs are not displayed on the LCD screen Confirm with your System Administrator that the caller ID service is available from your telephone company If the caller blocks the sending of their caller ID the cal...

Page 39: ... phone are as follows Items Specification Model ITP 5121D ITP 5114D ITP 5107S Size mm 235 width 206 length 119 height 235 width 206 length 100 height Weight kg 1 0 Operating Temperature 0 45 Operating Humidity 10 90 Input Power AC 100v 250v 50 60 Hz Output Power DC 5 V 3 A 36 57 V 400 mA Number of the Programmable buttons 21 14 7 Navigation Button LCD 2 Line LCD 24 characters long English ...

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