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TRANSFERRING WITH CAMP-ON

When you are transferring a call to another station and you receive a busy sig-
nal, you may camp the call on to this station. Simply hang up when you hear the
busy signal. The called party will be alerted that a call is waiting for them.

NOTE:

If you receive No More Calls tone, that station has no button available  to
receive another call. Press 

TRANSFER

to return to the outside caller.

CALL WAITING

If an outside call has been camped-on to your phone or another station has
camped-on to you:

Your keyset will ring and the call that is waiting for you (camped-on) will
flash green.

Press the flashing button to answer; your other call will go on hold automat-
ically if your station has the Automatic Hold feature set. If not, you must
press 

HOLD

and then the flashing button or finish the first call and hang up;

the waiting call will ring.

Lift the handset or press the 

SEND

or 

ANS/RLS

button to answer.

NOTE:

Intercom calls will not go on Automatic Hold.

CONFERENCE CALLS

To make a conference call, while engaged in a conversation:

Press the 

CONFERENCE

button and receive conference tone.

Make another call, either intercom or outside, press the 

CONFERENCE

button and receive conference tone.

Make another call or press the 

CONFERENCE

button to join all parties. You

may conference up to five parties (you and four others).

Repeat the last step until all parties are added.

To leave the conference, hang up.

NOTE:

When attempting to add another party to the conference and you are
not able to reach the desired person, hang up. Simply press the 

CON-

FERENCE

button again to return to the previous conversation.

Summary of Contents for OFFICESERV ITP-5021D

Page 1: ...Q Q U U I I C C K K R R E E F F E E R R E E N N C C E E G G U U I I D D E E ...

Page 2: ... brief tone burst instead of ring back tone the station you called is set for Voice Announce or Auto Answer Begin speaking after the tone Replace the handset or press the END button when the call is completed SPEAKERPHONE CALLS Your Samsung ITP 5021D has full speakerphone capability This feature may be used for both internal or external calls To activate this feature Press the SPEAKER button Place...

Page 3: ... the HOLD button The call will flash green at your telephone To take the caller off hold press that button and the green flashing light will go steady green again Resume conversation EXCLUSIVE HOLD To place a call on hold at your telephone so that other users cannot get it Press the HOLD twice The call will flash green at your telephone To retrieve the call press the flashing green line button or ...

Page 4: ... the Automatic Hold feature set If not you must press HOLD and then the flashing button or finish the first call and hang up the waiting call will ring Lift the handset or press the SEND or ANS RLS button to answer NOTE Intercom calls will not go on Automatic Hold CONFERENCE CALLS To make a conference call while engaged in a conversation Press the CONFERENCE button and receive conference tone Make...

Page 5: ...forward all your calls under any condition to another station Dial 601 plus the extension or group number Receive a confirmation tone and hang up FORWARD BUSY To forward calls to another station when you are on the phone Dial 602 plus the extension or group number Receive a confirmation tone and hang up FORWARD NO ANSWER To forward calls to another station when you do not answer Dial 603 plus the ...

Page 6: ... out going calls from your telephone Press the MENU button scroll or dial number 1 Press ENTER Scroll to the desired PHONE NUMBER Press the SEND button to automatically dial the number 2 INCOMING LOGS Allows you to view a list of the 30 most recent incoming calls to the telephone Press the MENU button scroll or dial number 2 Press ENTER Scroll to the desired PHONE NUMBER Press the SEND button to a...

Page 7: ... FWD NO 5 DND FWD NO 0 FWD CANCEL Press ENTER scroll to or dial 1 FORWARD TYPE Scroll to or dial the desired forward type and press ENTER to acti vate the desired call forward type 6 ALARM REMINDER Allows you to set an Alarm Reminder Up to three alarms may be set Scroll or dial option number 6 Scroll or dial the desired alarm number Alarm 1 3 Press ENTER Enter Alarm Type 0 NOT SET Disables alarm 1...

Page 8: ...____________________________ 15 _____________________________ 16 _____________________________ 17 _____________________________ 18 _____________________________ 19 _____________________________ 20 _____________________________ Feature Access Codes 0 Operator 10 xxx Pick Up A Parked Call 12 xxx Pick Up A Held Call 13 Door Lock Release 16 xxx Speed Dialing 17 Save And Redial Number 18 New Call Recal...

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