English 49
W
arr
anty
Troubleshooting
Warranty (U.S.A)
PLEASE DO NOT DISCARD.
SAMSUNG GAS RANGE
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the date of
original purchase, of:
One (1) Year Parts and Labor
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the
instructions attached to or furnished with the product. To receive warranty service,
the purchaser must contact SAMSUNG at the address or phone number provided
below for problem determination and service procedures. Warranty service can
only be performed by a SAMSUNG authorized service center. The original dated
bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during
the warranty period at no charge, subject to availability of SAMSUNG authorized
servicers within the customer’s geographic area. If in-home service is not available,
SAMSUNG may elect, at its option, to provide transportation of the product to and
from an authorized service center. If the product is located in an area where service
by a SAMSUNG authorized servicer is not available, you may be responsible for a
trip charge or required to bring the product to a SAMSUNG authorized service center
for service.
To receive in-home service, product must be unobstructed and accessible to the
service agent.
Information codes
Code symbol
Meaning
Solution
Check the oven sensor.
1.
Press the
OFF/CLEAR
pad, and
then restart the oven.
2.
If the problem persists,
disconnect all power to the range
for at least 30 seconds, and then
reconnect the power.
Oven overheating.
Check the PBA NTC Sensor
Check the PBA NTC Sensor
Check the cooling system.
Check the door lock.
Check the PCB signals.
Check the Touch PBA
signals.
Check the contol panel
pads
Check the divider switch.
1.
If the Divider is in the oven, make
sure it is pushed in all the way.
2.
If the Divider is not in the oven,
see if something is pressing
against the divider switch in the
back of the oven.
3.
If the Divider is all the way in or
there is nothing pressing against
the Divider switch, press the
OFF/
CLEAR
pad, and then restart the
oven. If the problem persists,
disconnect all power to the oven
range for at least 30 seconds, and
then reconnect the power.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).
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Summary of Contents for NX58M6850S Series
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