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Samsung NX500, User Manual

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Samsung NX500 User Manual Download Page 167

166

Connecting & Transferring > 

Connecting to a computer

3 

Turn on the camera.

‡

The computer recognizes the camera automatically and displays a 
removable disk icon.

4 

On your computer, open the removable disk.

5 

Select the files you want, and then drag or save them to your 
computer.

Summary of Contents for NX500

Page 1: ...USER MANUAL ENG This user manual includes detailed usage instructions for your camera Please read this manual thoroughly ...

Page 2: ...ven business and management activities Microsoft Windows and the Windows logo are registered trademarks of the Microsoft Corporation Mac and Apple App Store are registered trademarks of the Apple Corporation Google Play Store is a registered trademark of Google Inc SD SDHC and SDXC are registered trademarks of the SD Association HDMI the HDMI logo and the term High Definition Multimedia Interface ...

Page 3: ...mera s internal components Avoid covering the camera or charger with blankets or clothes The camera may overheat which may distort the camera or cause a fire Do not handle the power supply cord or the charger during a thunderstorm This may result in an electric shock Always comply with the following precautions and usage tips to avoid dangerous situations and ensure peak performance of your camera...

Page 4: ...r and research groups If you have any reason to suspect that your camera is interfering with a pacemaker or other medical device turn off the camera immediately and contact the manufacturer of the pacemaker or medical device for guidance Caution situations that could cause damage to your camera or other equipment Remove the batteries from your camera when storing it for an extended period of time ...

Page 5: ... or external or internal components Exercise caution when you connect cables and install batteries and memory cards If you force the connectors improperly connect cables or improperly install batteries and memory cards you can damage ports connectors and accessories Keep cards with magnetic strips away from the camera case Information stored on the card may be damaged or erased Never use a damaged...

Page 6: ...erience To prevent unwanted interference use only Samsung approved devices or accessories Use your camera in the normal position Avoid contact with your camera s internal antenna Data transference and your responsibilities Data transferred via WLAN can be stolen so avoid transferring sensitive data in public areas or on open networks The camera manufacturer is not liable for any data transfers tha...

Page 7: ... Shot i Smart s Icons used in this manual Icon Function Additional information Safety warnings and precautions Camera buttons For example Shutter represents the shutter button Page number of related information ĺ The order of options or menus you must select to perform a step for example Select b ĺ Quality represents select b and then Quality Annotation ...

Page 8: ... 40 Using the smart panel 42 E g Adjust the exposure value in P mode 42 Using iFn 43 Using the iFn standard function 43 Using the iFn plus function 45 Tips Concepts in Photography Shooting postures 13 Holding the camera 13 Standing photography 13 Crouching photography 14 Using the display 14 Low angle shot 15 High angle shot 15 Aperture 16 Aperture value and the depth of field 17 Shutter speed 18 ...

Page 9: ...3 Minimum shutter speed 63 A Aperture Priority mode 64 S Shutter Priority mode 65 M Manual mode 66 Using the Bulb function 66 T Custom mode 67 Saving custom modes 67 Downloading custom modes 68 Selecting custom modes 68 Deleting custom modes 68 i Samsung Auto Shot mode 69 s Smart mode 71 Capturing panoramic photos 72 Recording a video 73 3D mode 75 Available functions by shooting mode 76 Chapter 2...

Page 10: ...eting 104 Bracketing settings 104 Interval Capture 105 Flash 106 Reducing the red eye effect 107 Adjusting the flash intensity 107 Flash settings 108 Setting external flash 108 Setting wireless sync for external flash 109 Locking the flash intensity 110 Metering 111 Multi 111 Center weighted 112 Spot 112 Measuring the exposure value of the focus area 113 Dynamic Range 114 Exposure compensation 115...

Page 11: ...laying videos 134 Scanning backward or forward 134 Adjusting the brightness of a video 135 Adjusting the volume of a video 135 Trimming a video during playback 136 Capturing an image during playback 136 Editing photos 137 Cropping a photo 137 Rotating a photo 138 Resizing photos 138 Adjusting your photos 139 Retouching faces 139 Applying Smart Filter effects 140 Chapter 4 Connecting Transferring C...

Page 12: ...ptions 151 Manually setting the IP address 151 Network connection tips 152 Entering text 153 Sending photos via email 154 Storing a sender s information 155 Setting an email password 156 Changing the email password 157 Viewing photos or videos on aTV 158 Connecting wirelessly 158 Connecting via cable 160 Viewing files on a TV 160 Viewing files on a 3D TV 161 Connecting to a computer 162 Using Auto...

Page 13: ...Image sensor 184 Camera body 184 Using or storing the camera 185 Inappropriate places to use or store the camera 185 Using on beaches or shores 185 Storing for extended period of time 185 Using the camera with caution in the humid environments 186 Other precautions 186 About memory cards 187 Supported memory cards 187 Memory card capacity 188 Cautions when using memory cards 190 About the battery ...

Page 14: ...ry for taking a good photo Even if you hold a camera correctly the wrong posture can cause the camera to shake Stand up straight and remain still to maintain a steady base for your camera When shooting with a slow shutter speed hold your breath to minimize body movement Holding the camera Hold the camera with your right hand and place your right index finger on the shutter button Place your left h...

Page 15: ...se your shot crouch with one knee touching the ground and keep a straight posture Using the display To take photos at high or low angles tilt the display up or down 1 Slide the display downwards carefully 2 Tilt the display from 180 upwards to 45 downwards ...

Page 16: ...ng it If you have flipped the display upwards and you are not holding the camera by hand do not rest the camera on a table fence etc to steady it Instead use a tripod Otherwise you can damage your camera Do not flip the display up when an external flash is mounted on the camera Otherwise you may damage your camera Low angle shot A low angle shot is a shot from a camera positioned below your eyelin...

Page 17: ...by a value known as the F number The f number represents the focal length divided by the diameter of the lens For example if a lens with a 50 mm focal length has an f number of F2 the diameter of the aperture is 25 mm 50 mm 25 mm F2 The smaller the f number the greater the size of the aperture The relative size of the opening in the aperture is indicated by the Exposure Value EV Increasing the Exp...

Page 18: ...ect and your subject will be in focus A photo with a deep DOF A photo with a shallow DOF The aperture housing contains several blades These blades move together and control the amount of light passing through the center of the aperture The number of blades also affects the shape of light when shooting night scenes If an aperture has an even number of blades light divides into an equal number of se...

Page 19: ...ing lets in about half the amount of light Consequently each successive shutter speed setting equals an EV Exposure Value change of about 1 EV Exposure 1 EV 1 EV 1 s 1 2 s 1 4 s 1 8 s 1 15 s 1 30 s Shutter speed Therefore the faster the shutter speed the less light will be let in Likewise the slower the shutter speed the more light will be let in A slow shutter speed allows more light into the cam...

Page 20: ... best to use a low ISO setting to prevent noise in your photos unless you are shooting in darkened environments or at night A photo captured with a low ISO setting The photo is clear The same shot captured with a high ISO setting The photo is grainy Because a low ISO setting means the camera will be less sensitive to light you need more light to have an optimal exposure When using a low ISO settin...

Page 21: ...gle of exposure A change in shutter speed aperture value or ISO sensitivity can be offset by adjustments to the others to maintain the amount of light The results however change according to the settings For example shutter speed is useful in expressing movement aperture can control the depth of field and ISO sensitivity can control the graininess of a photo Settings Results Aperture value Wide ap...

Page 22: ...le which allows you to capture a wide shot A long focal length translates into a narrow angle which allows you to capture telephoto shots Short focal length wide shot wide angle wide angle lens Long focal length telephoto shot narrow angle telephoto lens Look at these photos below and compare the changes 16 mm angle 50 mm angle 200 mm angle Normally a lens with a wide angle is suitable for shootin...

Page 23: ...h a shallow DOF by using a telescopic lens or by selecting a low aperture value You can create a photo with a deep DOF by using a wide angle lens or by selecting a high aperture value Shallow Depth of Field Deep Depth of Field What controls out of focus effects DOF depends on the aperture value A low aperture value indicates that the aperture has a wide opening The wider the aperture the shallower...

Page 24: ...cal length A photo captured with an 16 mm wide angle lens A photo captured with a 100 mm telescope lens DOF depends on the distance between the subject and the camera The shorter the distance between the subject and the camera the shallower the DOF is Therefore taking a photo close to a subject generally results in a photo with a shallow DOF A photo captured with a 100 mm telescope lens A photo ca...

Page 25: ...t objects are arranged in a photo is referred to as its composition A good composition emphasizes the photo s subjects by drawing attention to them and by balancing them with the other elements in the photo Following the rule of thirds is one method that usually results in good compositions Rule of Thirds To use the rule of thirds divide the image into a 3x3 pattern of equal rectangles To compose ...

Page 26: ...t creates an unbalanced composition You can stabilize the photo by capturing a second subject in the opposite corner to balance the weight of the photo Subject 1 Subject 2 Subject 1 Subject 2 Unstable Stable When taking landscape photos centering the horizon will create an unbalanced effect Give more weight to the photo by moving the horizon up or down Subject 1 Subject 2 Subject 1 Subject 2 Unsta...

Page 27: ...sh Flash guide number The model number of a flash refers to the flash s power and the maximum amount of light created is indicated by a value known as the guide number A flash with a higher guide number emits a larger amount of light than a flash with a lower guide number The guide number is calculated by multiplying the distance from the flash to the subject by the aperture value when the ISO sen...

Page 28: ...d of bouncing light off of the ceiling or walls so that the light spreads evenly over the subject Normally photos captured with the flash may appear unnatural and cast shadows Subjects in photos captured with bounce photography cast no shadows and look smooth due to evenly spread light ...

Page 29: ...Chapter 1 My Camera Learn about your camera s layout display icons lens optional accessories and basic functions ...

Page 30: ...able Rechargeable battery Strap External flash Quick Start Guide The illustrations may differ from your actual items You can purchase optional accessories at a retailer or a Samsung service center Samsung is not responsible for any problems caused by using unauthorized accessories For information about accessories refer to page 213 ...

Page 31: ...tact with or prevent damage to the lens contacts No Name 1 Mode dial t Auto mode p 60 P Program mode p 62 A Aperture Priority mode p 64 S Shutter Priority mode p 65 M Manual mode p 66 T Custom mode p 67 i Samsung Auto Shot mode p 69 s Smart mode p 71 No Name 8 Eyelet for camera strap 9 Internal antenna Avoid contact with the internal antenna while using a wireless network 10 Lens release button 11...

Page 32: ...mmand dial 2 In the Menu screen Move to a desired menu item In the Smart panel Move to a desired option In Shooting mode Adjust shutter speed aperture value Program Shift settings exposure value or ISO sensitivity in some shooting modes or move the focus area p 174 In Playback mode View the previous or next file Scan backward or forward through a video No Name 7 Delete Custom button In Shooting mo...

Page 33: ... shutter release port Connect the camera to a computer or shutter release Use a shutter release cable with a tripod to minimize camera movement 5 HDMI port 6 Touch screen To take photos at high or low angles tilt the display up or down p 14 33 Touch the screen to select a menu or an option p 40 4 5 6 1 2 3 ...

Page 34: ... 5 Press o or touch Set 6 Touch the frame area on the display or press Shutter After 2 seconds the camera automatically releases the shutter If you flip the display to capture a self portrait the captured image will be flipped horizontally Keep the display closed when the camera is not in use Tilt the display only within the angle allowed Failing to do so may damage your camera Be careful not to d...

Page 35: ...rt the memory card with the gold colored contacts facing up Rechargeable battery Insert the battery with the Samsung logo facing up Removing the battery and memory card Rechargeable battery Battery lock Slide the lock up to release the battery Memory card Push the card gently until it disengages from the camera and then pull it out of the slot ...

Page 36: ...d adapter To use micro memory cards with this camera a PC or a memory card reader insert the card into an adapter While the status lamp of the camera is blinking do not remove the memory card or battery Doing so may damage the data stored on the memory card or your camera ...

Page 37: ...atus lamp Red light on Charging Green light on Fully charged Red light blinking Charging error Charge the battery while the camera is turned off Use only the AC adapter and USB cable supplied with your camera If you use another AC adapter the camera battery may not charge or work properly Turning on your camera Set the Power switch to ON To turn your camera off set the Power switch to OFF The init...

Page 38: ...ess o 2 Press D I to select a time zone and then press o Back Time Zone GMT 00 00 London GMT 01 00 Cape Verde GMT 02 00 Mid Atlantic GMT 03 00 Buenos Aires Sao Paulo GMT 03 30 Newfoundland 3 Press I to select Date Settings and then press o 4 Press C F to select an item Year Month Day 5 Press D I to set the option and then press o Back Set Year Month Day Date Settings The screen may differ dependin...

Page 39: ...a date type and then press o Back Language Time Zone Date Settingss Time Settingss Date Type Date Type YYYY MM DD MM DD YYYY DD MM YYYY London English 11 Press I to select Time Type and then press o 12 Press D I to select a time type and then press o Back London 01 01 2015 10 00 AM Time Zone Date Settings Time Settings Date Type Time Type Time Type 12H 24H 13 Press m to finish the initial setup ...

Page 40: ...rious buttons and dials to launch your favorite functions Functions can be assigned to the following buttons and dials Custom button AEL button EV button and command dials 1 and 2 1 In Shooting mode press m ĺ d ĺ Key Mapping 2 Select a button from the list 3 Select a function You can change the assigned functions of each button to a desired function 4 Press m to move to the previous screen 5 Set s...

Page 41: ... a malfunction but a characteristic of the touch screen Touch or drag lightly to minimize the discolorations The touch screen may not work properly if you use the camera in extremely humid environments The touch screen may not work properly if you apply screen protection film or other accessories to the screen Depending on the viewing angle the screen may appear dim Adjust the brightness or viewin...

Page 42: ... Minimum Shutter Speed 5 Scroll command dial 2 or press D I to move to an option and then press o You can also drag the option list and then touch an option Press m or touch Back to go back to the previous menu Back Photo Size Quality ISO ISO Customizing Minimum Shutter Speed 3 2 6480 X 4320 3 2 4560 X 3040 3 2 3264 X 2176 3 2 2112 X 1408 16 9 6480 X 3648 Photo Size 6 Press m or touch Back to swit...

Page 43: ...nd dial 2 or press D I C F to move to EV and then press o You can directly select an option by scrolling command dial 1 without having to press o You can also select an option by touching it EV 0 0 Adjust Key Mapping Back You can adjust some options by dragging them 4 Scroll command dial 1 or command dial 2 or press C F to adjust the exposure value and then press o You can also drag the dial on th...

Page 44: ... function When you use i Function on an i Function lens you can manually select and adjust shutter speed aperture value exposure value ISO sensitivity and White Balance on the lens You can also use the intelli Zoom function 1 Rotate the mode dial to P A S or M 2 Press m ĺ d ĺ iFn Setting ĺ iFn Standard 3 Press m to return to Shooting mode 4 Press i Function on the lens to select a setting To selec...

Page 45: ...just the ISO sensitivity White Balance Select a White Balance option intelli Zoom Zoom in on a subject with less degradation of photo quality than the Digital zoom However the photo resolution or size may change compared to when you zoom in by rotating the zoom ring 5 Adjust the focus ring to select an option You can also scroll command dial 2 or drag the screen to select an option 6 Half press Sh...

Page 46: ...Press i Function on an i Function lens and then press a on the camera 6 Select a photo quality option 7 Half press Shutter to focus and then press Shutter to capture the photo Available options Shooting mode P A S M 3D Aperture O O Shutter Speed O O EV O O O O ISO O O O O White Balance O O O O O intelli Zoom O O O O This function is not available when you attach a 3D lens and set 3D Auto mode in 3...

Page 47: ... frame Spot metering area Fully charged Partially charged Red Empty recharge the battery Charging Icon Description Camera shake Manual focus scale Level gauge p 49 Histogram p 116 Focus Shutter speed Aperture value Exposure adjustment value Exposure level display ISO sensitivity p 80 This icon appears when you attach the Power Zoom lens Photos that were captured without inserting a memory card can...

Page 48: ...tions Touch Icon Description Change Smart mode Save a custom mode Quick Transfer p 148 Touch AF options Shooting options Smart panel This icon appears only when you select Smart mode The icons displayed will change according to the mode you select or the options you set 2 Shooting options Icon Description Photo size RAW file Drive mode Flash p 106 Flash intensity adjustment Metering p 111 AF mode ...

Page 49: ...Available recording time Fast Slow Movie p 122 Playback time after applying the Fast Slow Movie feature Overheating warning indicator Icon Description Fully charged Partially charged Red Empty recharge the battery Charging Zoom indicator Exposure value ISO sensitivity p 80 Video sound level This icon appears when you attach the Power Zoom lens Recording videos 1 Shooting information ...

Page 50: ... options you set About the level gauge The level gauge helps you align the camera with the horizontal and vertical lines on the display If the level gauge is not level calibrate the level gauge using the Horizontal Calibration function p 177 Vertical Horizontal Ÿ Level Ÿ Not level 2 Shooting options Icon Description Video size Metering p 111 AF mode p 87 White Balance p 83 White Balance micro adju...

Page 51: ...rotected file 1 2 3 No Description 1 Captured photo 2 RGB histogram p 116 3 Shooting mode Metering Flash White Balance Aperture value Shutter speed ISO Focal length Exposure value Photo size Folder number File number Date Playing videos Stop Capture Icon Description Playback speed Current playback time Video length Fast Slow Movie View previous file Scan backward Each time you touch the scan backw...

Page 52: ...itivity etc Basic shooting information Shooting option buttons MENU Fn Quick Transfer Touch AF Custom mode save Current shooting options information Photo size Drive mode Flash Metering AF mode etc Histogram Basic shooting information Shooting option buttons Current shooting options information Level gauge No information when connected to an HDMI supported TV or monitor Playback Basic information ...

Page 53: ...uetooth or Wi Fi connection and enable or disable it If a new version of the camera s firmware is available when the camera is connected to a Wi Fi network the notification panel bar blinks and a notification appears at the upper right corner of the notification panel Touch the bottom of the notification panel or press m or f to close it Auto Storage 10 shot s Battery Level Bluetooth Wi Fi Network...

Page 54: ...OIS lens example 6 1 2 3 4 5 No Description 1 i Function button p 43 2 Lens mount index 3 Focus ring p 96 Rotate the focus ring to adjust the zoom setting when using the auto focus function 4 Lens 5 Zoom button Press the zoom button to adjust the zoom ratio 6 Lens contacts Avoid contact with or prevent damage to the lens contacts When not using the lens attach the lens cap and lens mount cover to ...

Page 55: ...ock switch 3 Lens 4 Focus ring p 96 5 i Function button p 43 6 Zoom ring 7 Lens contacts Avoid contact with or prevent damage to the lens contacts Locking or unlocking the lens To lock the lens slide the zoom lock switch away from the camera body hold it in place and then rotate the zoom ring as shown in the illustration ...

Page 56: ...ntil you hear the click You cannot capture a photo when the lens is locked NX 50 150mm F2 8 S ED OIS lens example 2 4 5 6 7 3 1 12 10 14 13 9 8 11 No Description 1 Focus ring p 96 2 Lens hood mount index 3 i Function button p 43 4 AF MF switch 5 Custom Focus Range Limiter switch 6 OIS switch ...

Page 57: ...ge Limiter Function You can adjust the focus quickly and precisely by setting the range for the focus distance 1 Set the Custom Focus Range Limiter switch to SET 2 Set a focus range Current focus distance Maximum focus distance Scroll command dial 1 to adjust the focus range Minimum focus distance Scroll command dial 2 to adjust the focus range The illustration above may differ from the actual scr...

Page 58: ...th of the lens Longer focal lengths result in narrower angles of view and the subject is magnified Shorter focal lengths result in wider angles of view 3 ED ED stands for Extra low Dispersion Extra low dispersion glass is effective in minimizing chromatic aberration a distortion that occurs when a lens fails to focus all colors to the same convergence point 4 OIS Anti Shake p 99 Optical Image Stab...

Page 59: ...r each accessory The illustrations may differ from the actual items You can purchase Samsung approved accessories at a retailer or a Samsung service center Samsung is not responsible for damage caused by using another manufacturer s accessories External flash layout SEF8A example 1 2 3 No Description 1 AF assist light 2 Hot shoe fastening dial 3 Hot shoe connection ...

Page 60: ...ged but it is recommended to use a fully charged flash The available options may differ depending on the shooting mode When you use Red eye correction there is an interval between two bursts of the flash Do not move until the flash fires a second time SEF8A may not be compatible with other NX series cameras For more details about optional flashes refer to the user manual for the flash Use only Sam...

Page 61: ...p 66 T Custom mode p 67 i Samsung Auto Shot mode p 69 s Smart mode p 71 t Auto mode In Auto mode the camera recognizes surrounding conditions and automatically adjusts factors that contribute to exposure including shutter speed aperture value metering White Balance and exposure compensation As the camera controls most of the functions some shooting functions are limited This mode is useful for cap...

Page 62: ...ing in the dark when the camera is stabilized on a tripod and the subject does not move for a period of time Actively moving subjects 4 Press Shutter to capture the photo The camera may select different scenes and adjust settings differently even when you aim at the same subject Scene selection depends on external factors such as camera shake lighting and distance to the subject If the camera does...

Page 63: ...ure value so that an optimal exposure value can be achieved This mode is useful when you want to capture shots of constant exposure while being able to adjust other settings 1 Rotate the mode dial to P 2 Set the desired options 3 Half press Shutter to focus and then press Shutter to capture the photo ...

Page 64: ...s to command dials 1 and 2 p 174 Minimum shutter speed Set a minimum shutter speed However if the camera cannot achieve an optimal exposure value because the Auto ISO Range function cannot set a higher ISO sensitivity value then the camera will use a lower shutter speed than the minimum shutter speed you selected To set the minimum shutter speed In Shooting mode press m ĺ b ĺ Minimum Shutter Speed...

Page 65: ... Scroll command dial 1 or command dial 2 to adjust the aperture value You can also assign other functions to command dials 1 and 2 p 174 You can also adjust the aperture value by pressing f moving to the aperture value and then scrolling command dial 1 or dragging your finger on the screen 3 Set the desired options 4 Half press Shutter to focus and then press Shutter to capture the photo In low li...

Page 66: ...ow shutter speed Fast shutter speed 1 Rotate the mode dial to S 2 Scroll command dial 1 or command dial 2 to adjust the shutter speed You can also assign other functions to command dials 1 and 2 p 174 You can also adjust the shutter speed by pressing f moving to the shutter speed and then scrolling command dial 1 or dragging your finger on the screen 3 Set the desired options 4 Half press Shutter ...

Page 67: ...n the screen 3 Set the desired options 4 Half press Shutter to focus and then press Shutter to capture the photo Using the Bulb function Use the Bulb function to shoot night scenes or the night sky While you press and hold Shutter the shutter remains open so you can create moving light effects To close the shutter release Shutter To use the Bulb function Completely scroll command dial 1 to the lef...

Page 68: ...eferred shooting settings or you frequently use preset options in certain conditions Saving custom modes 1 Rotate the mode dial to P A S M or T 2 Set shooting options 3 Press m and then select d ĺ Manage Custom Mode ĺ Save You can also save a custom mode by touching or ĺ Save on the screen 4 Verify the shooting options and then select Save or Save as 5 Use the on screen keyboard to enter a name fo...

Page 69: ...supported on the camera Selecting custom modes 1 Rotate the mode dial to T 2 On a pop up window select Yes ĺ a mode You can also press m and then select d ĺ Manage Custom Mode ĺ Open ĺ a mode You can also touch on the screen and select Open ĺ a mode If there are no custom modes saved you can select a shooting mode from a pop up window on the camera set shooting options and then save new custom mod...

Page 70: ... camera may not capture the movements of subjects properly You can only select a 3 2 photo size When Jump Shot is selected Focus on the subject and start capturing The camera automatically takes the photo when it detects the jumping subject at its highest point You can also select and focus on an area that you touch on the screen The camera may take the photo using the person jumping highest as a ...

Page 71: ...d The camera takes photos continuously when it detects the subject moving in the direction of the arrow at the vertical line that you set on the screen To position the vertical line on the screen drag the arrow icon on the vertical line to the desired point scroll command dial 1 or 2 You can also touch the area on the screen where the subject is expected to pass through or manually adjust the focu...

Page 72: ...e photo Silhouette Capture subjects as dark shapes against a light background Sunset Capture scenes at sunset with natural looking reds and yellows Night Capture a photo with less blurring and visual noise Fireworks Capture scenes with fireworks Light Trace Capture scenes with the light trailing in low light conditions 3 Half press Shutter to focus and then press Shutter to capture s Smart mode In...

Page 73: ...varies depending on the panoramic photo you captured In Panorama mode some shooting options are not available The camera may stop shooting due to the shooting composition or the subject s movement In Panorama mode the camera may not capture the entire scene if you stop moving the camera when the end of the scene appears in the camera s screen To capture the entire scene move your camera slightly b...

Page 74: ...upted Do not change the lens while recording You can set the ISO sensitivity up to ISO 6400 when recording a video Recording a video In Shooting mode you can record 4K videos up to 4096X2160 by pressing Video recording p 189 The camera saves video in HEVC format When you record a video at 640X480 MJPEG the video will be saved in AVI format To view HEVC files you must have a device or program with ...

Page 75: ...or 4096X2160 3840X2160 or 640X480 MJPEG and 29 minutes and 59 seconds for other video sizes If you use a slow writing memory card the recording of your movie can be interrupted because the card cannot process data at the rate the video is being shot If this occurs replace the card with a faster memory card or reduce the video size for example from 1280X720 to 640X480 When recording a UHD video we ...

Page 76: ...ions below 8 5 LV 900 lux For best results capture photos in places with sufficient light When you photograph objects that contain polarizing material such as a display sunglasses or a polarizing filter or use polarizing material with your lens the images may appear dark or the 3D effect may not be applied properly Use a tripod to prevent your camera from shaking If you rotate or tilt the camera v...

Page 77: ...izard p 85 P A S M f Smart Filter p 86 P A S M AF Mode p 87 P A S M s t 3D f F AF Area p 90 P A S M s f Touch AF p 94 P A S M s t 3D MF Assist p 96 P A S M s t 3D Function Available in Shortcut Focus Peaking p 98 P A S M s t OIS Anti Shake p 99 P A S M s t Drive Single Continuous Burst Timer Bracketing p 100 P A S M s t 3D f C Interval Capture p 105 P A S M Flash p 106 P A S M s t f Metering p 111...

Page 78: ...Chapter 2 Shooting Functions Learn about the functions you can set in Shooting mode You can enjoy more customized photos and videos by using the shooting functions ...

Page 79: ... Size Recommended for 3 2 6480X4320 Printing on A0 paper 3 2 4560X3040 Printing on A2 paper 3 2 3264X2176 Printing on A3 paper 3 2 2112X1408 Printing on A5 paper 16 9 6480X3648 Printing on A0 paper or viewing on an HDTV 16 9 4608X2592 Printing on A2 paper or viewing on an HDTV 16 9 3328X1872 Printing on A4 paper or viewing on an HDTV 16 9 2048X1152 Printing on A5 paper or viewing on an HDTV 1 1 43...

Page 80: ...the memory card to save them in this format To set the quality In Shooting mode press m ĺ b ĺ Quality ĺ an option Default Icon Format Description JPEG Super Fine Compressed for the best quality Recommended for printing in large sizes Default Icon Format Description JPEG Fine Compressed for better quality Recommended for printing in normal sizes JPEG Normal Compressed for normal quality Recommended...

Page 81: ... set ISO sensitivity In Shooting mode press I ĺ an option Examples ISO 100 ISO 400 ISO 800 ISO 3200 You can also set the option by pressing m ĺ b ĺ ISO ĺ an option in Shooting mode Increase the ISO value in places where flash use is prohibited You can capture a clear photo by setting a high ISO value without having to secure more light Use the Noise Reduction function to reduce the visual noise th...

Page 82: ...zing ĺ an option Option Description ISO Step You can set the size of ISO sensitivity adjustments to either 1 3 step or 1 step Auto ISO Range You can set the maximum ISO value the camera will use to set each EV step when you set the ISO to Auto ISO Expansion You can select ISO 51200 You can select up to ISO 25600 when using Continuous Normal or up to ISO 6400 when using Continuous High ...

Page 83: ...ors for playback on OLED displays An OLED display has a wider color reproduction range than a liquid crystal display and produces brighter natural colors To set OLED Color In Shooting mode press m ĺ b ĺ OLED Color ĺ an option Examples Without OLED Color effect With OLED Color effect OLED Color ...

Page 84: ...ion results in photos closest to the natural colors of the scene Cloudy Select when taking outdoor photos on a cloudy day or in shadows Photos captured on cloudy days tend to be more bluish than on sunny days This option offsets that effect Default Icon Description W Fluorescent White Select when shooting under a daylight fluorescent lamp with a white hue N Fluorescent NW Select when shooting unde...

Page 85: ... preset White Balance options To customize preset options In Shooting mode press m ĺ b ĺ White Balance ĺ an option ĺ D ĺ scroll command dials 1 or 2 or press D I C F White Balance Daylight Back Set Reset You can also touch an area on the screen Examples Auto WB Daylight Fluorescent Daylight Tungsten ...

Page 86: ...ings To set a photo style In Shooting mode press m ĺ b ĺ Picture Wizard ĺ an option Examples Standard Classic Vivid Portrait Landscape Forest Retro Cool Calm You can also adjust the value of the preset style settings Select a Picture Wizard option press D and then adjust color saturation sharpness contrast or hue To customize your own picture wizard select or and then adjust the color saturation s...

Page 87: ...f Lomo cameras Miniature H Apply a tilt shift effect to make the subject appear in miniature The top and bottom of the photo will be blurred Miniature V Apply a tilt shift effect to make the subject appear in miniature The left and right of the photo will be blurred Watercolor Apply a watercolor painting effect Red Desaturate all colors but red Default Option Description Green Desaturate all color...

Page 88: ... Single AF Fast moving subjects or subjects with small shading differences in the background are difficult to focus Select an appropriate focusing mode for such instances If your lens has an AF MF switch you must set the switch according to the selected mode Set the switch to AF when you select Single AF Continuous AF or Active AF Set the switch to MF when you select Manual Focus When your lens ha...

Page 89: ...y differ when you capture photos continuously using Continuous AF Use an optional lens for smooth auto focus operation Select an optional lenses from the following SAMSUNG 16 50mm F2 2 8 S ED OIS SAMSUNG 16 50mm F3 5 5 6 Power Zoom ED OIS NX 50 150mm F2 8 S ED OIS When using Continuous AF and Multi AF press o to resize or move the focus area while shooting Use command dial 2 to move the focus area...

Page 90: ...moving unpredictably This option is not available when the camera is recording a video Manual focus You can manually focus on a subject by rotating the focus ring on the lens The MF Assist function lets you easily bring a subject into focus While you are rotating the focus ring the focus area is magnified When you use the Focus Peaking function the color you selected appears on the focused subject...

Page 91: ...priate focus area To set the auto focus area In Shooting mode press m ĺ b ĺ AF Area ĺ an option Available options may differ depending on shooting conditions When the AF MF switch is set to MF you cannot change the AF area from the shooting menu Selection AF You can set the focus on an area you want Apply an out of focus effect to make the subject more distinguishable The focus on the photo below ...

Page 92: ...ion In Shooting mode press m ĺ b ĺ Save Selection AF Position ĺ an option Multi AF The camera displays a green rectangle in places where the focus is set correctly The photo is divided into two or more areas and the camera obtains focus points in each area This mode is recommended for taking photos of scenery When you press Shutter halfway the camera displays the focus areas as shown in the photo ...

Page 93: ...To use the face detection function In Shooting mode press m ĺ b ĺ Face Detection ĺ an option When your camera detects a face it tracks the detected face automatically Depending on the Picture Wizard options Face Detection may not be effective When you set manual focus Face Detection may not be available Face Detection may fail if the subject is too close or too far from the camera it is too bright...

Page 94: ...ct smiles broadly your camera can detect the smile more easily Wink Shot The camera automatically releases the shutter 2 seconds after it detects a winking face Wink for more than 1 second for better detection Wink detection may fail if the camera is below eye level the subject appears dark due to backlighting the subject is wearing glasses ...

Page 95: ... Shutter Red frame Your camera failed to focus Select or focus on an area that you touch on the screen Additionally focus on the subject and capture a photo by touching the screen To set Touch AF In Shooting mode press m ĺ b ĺ Touch AF ĺ an option Available options may differ depending on the shooting conditions Touch AF Touch AF allows you to select and focus on the focus area that you touch on t...

Page 96: ... moves irregularly The subject is backlit or you are shooting in a dark place Colors or patterns on the subject and the background are the same The subject includes horizontal patterns such as blinds The camera shakes excessively You capture photos continuously When tracking fails the feature will be reset If the camera fails to track the subject the focus area will be reset If the camera fails to...

Page 97: ... Assist In the manual focus mode you can enlarge the scene and easily adjust the focus while rotating the focus ring To set the manual focus assist In Shooting mode press m ĺ b ĺ MF Assist ĺ an option Default Option Description Off Do not use the MF Assist function Enlarge x5 The focus area is magnified by 5 times when you rotate the focus ring Enlarge x8 The focus area is magnified by 8 times whe...

Page 98: ...F Release Priority Set to capture a photo when focus is achieved or to select accuracy priority or shooting speed priority To set AF Release Priority options In Shooting mode press m ĺ b ĺ AF Release Priority ĺ an option Default Option Description Focus Capture a photo only when the focus is achieved You can set the priority either on focus accuracy or shooting speed Auto The camera automatically ...

Page 99: ...focus ring To set Focus Peaking options In Shooting mode press m ĺ b ĺ Focus Peaking ĺ an option Default Option Description Level Set a sensitivity for detecting the focused subject Off High Normal Low Color Set a color to appear on the focused subject White Red Green The Focus Peaking function is not available when you select a resolution of 4096X2160 or 3840X2160 ...

Page 100: ...ion is applied only when you full or half press Shutter Mode 2 The OIS function is on Optical Image Stabilization OIS Without OIS correction With OIS correction OIS may not function properly when You move your camera to follow a moving subject There is too much camera shake The shutter speed is slow for example when you select Night in s mode The battery is low You capture a close up shot If you u...

Page 101: ...ket to adjust exposure White Balance apply Picture Wizard effects or capture photos with different depths of field You can also select Timer to capture a photo automatically after a specified time To change the shooting method In Shooting mode press C ĺ an option You can also set the option by pressing m ĺ b ĺ Drive ĺ a shooting method in Shooting mode Available options may differ depending on sho...

Page 102: ...peed is 9 frames per second It will slow down after approx JPEG 40 shots RAW 5 shots Based on UHS I SD Card May vary depending on the spec of memory card Burst Consecutively capture up to 10 shots per second 3 seconds 15 shots per second 2 seconds or 30 shots per second 1 second when you press Shutter once Recommended for shooting the rapid motion of fast moving subjects such as racing cars To set...

Page 103: ...ls press C ĺ Timer ĺ D ĺ set the shooting interval number of shots and shooting time Auto Exposure Bracketing AE Bracket When you press Shutter the camera captures 3 consecutive photos the original and two more with different exposure settings Use a tripod to prevent blurry photos as the camera captures three photos continuously You can adjust the settings in the Bracket Settings menu Exposure 2 O...

Page 104: ...MG 2 Original MG 2 This option cannot be used with the RAW file format Selecting this option will change the photo quality from RAW to JPEG Picture Wizard Bracketing P Wiz Bracket When you press Shutter the camera captures 3 consecutive photos each with a different Picture Wizard setting The camera captures a photo and applies the three Picture Wizard options you have set to the image captured You...

Page 105: ...b ĺ Drive ĺ select a bracketing option and then press F ĺ set up the options for each bracketing Default Option Description AE Bracket Set the exposure interval 0 3 EV 0 7 EV 1 0 EV 1 3 EV 1 7 EV 2 0 EV 2 3 EV 2 7 EV 3 0 EV WB Bracket Adjust the White Balance interval range of the 3 bracketed photos AB 1 AB 2 AB 3 MG 1 MG 2 MG 3 For example AB 3 adjusts the Amber value plus or minus three steps MG...

Page 106: ... there is not enough space on the memory card after the Time Lapse function has been set the interval count will change automatically to allow you to use the Time Lapse function Touch to pause while capturing photos Touch to resume Touch or press m to stop capturing Use a shutter release cable with a tripod to minimize camera movement when capturing interval shots Connect the power cable if the sh...

Page 107: ...er the shutter opens The camera captures a photo of a subject earlier in an action sequence clearly Direction of ball s motion Icon Description 2nd Curtain The flash fires just before the shutter closes The camera captures a photo of a subject later in an action sequence clearly Direction of ball s motion Hi speed If the shutter speed is faster than the camera s sync speed the shortest time taken ...

Page 108: ... reduction function is used there are two separate flashes The subject should not move until after the second flash If the subject is too far from the camera or moves after the first flash fires red eye may not be reduced Adjusting the flash intensity When the flash is on adjust the flash intensity 2 levels To set the flash intensity In Shooting mode select m ĺ b ĺ Flash ĺ an option ĺ D ĺ scroll c...

Page 109: ... too close when you use the flash some light may be blocked resulting in a dark photo Ensure that the subject is within the recommended range which varies by lens When a lens hood is attached the light from the flash can be blocked by the hood Remove the hood to use the flash Flash settings Set the flash mode exposure value flash brightness or multi flash when you attach an external flash to the c...

Page 110: ...utput Set the brightness of the flash when the flash mode is Manual Flash Multi Flash Settings Set the count brightness or frequency of the flash when the flash mode is Multi Flash If data can be exchanged between the camera and the flash the settings for the external flash can be adjusted on the camera or the flash Your previous options will be applied Setting wireless sync for external flash Set...

Page 111: ...to the settings for the master flash A TTL Set the exposure of the flash when the flash mode is A TTL Manual Flash Set the brightness of the flash when the flash mode is Manual Flash Off Do not fire the flash You cannot select External Flash Settings when you use the External Wireless Flash function For information about using the wireless sync feature with an external flash refer to the optional ...

Page 112: ...f a subject looks lighter than its actual color the camera captures an underexposed photo of it The brightness and overall mood of the photo can also be affected by how the camera measures the amount of light Select an appropriate setting for the shooting condition To set a metering option In Shooting mode press m ĺ b ĺ Metering ĺ an option Multi The Multi mode calculates the amount of light in mu...

Page 113: ... of light in the center When you capture a photo in conditions where there is a strong backlight behind a subject the camera adjusts the exposure to shoot the subject correctly For example when you select the Multi mode in a strong backlight condition the camera calculates that the overall amount of light is abundant which results in a darker photo The Spot mode can prevent this situation as it ca...

Page 114: ...ion is turned on the camera automatically sets an optimal exposure by calculating the brightness of the focus area This function is only available when you select Spot metering or Multi metering and Selection AF To set this function In Shooting mode press m ĺ b ĺ Link AE to AF Point ĺ an option ...

Page 115: ...ynamic Range effect With Dynamic Range effect Default Icon Description Off Dynamic Range is off Smart Range Corrects for the loss of bright or dark detail HDR Capture several photos with different exposures and then combine them to automatically create a single image To set the exposure adjustment value press F and then select Low Medium or High You cannot set an ISO option higher than ISO 6400 Dy...

Page 116: ...pressing f and then selecting EV When you adjust the exposure value in Manual mode the current shutter speed and aperture value do not change When you adjust the exposure value by rotating command dial 1 while holding down B with ISO sensitivity set to Auto the camera adjusts the exposure value by changing the ISO sensitivity Exposure level indicator Standard exposure index Increased exposure brig...

Page 117: ...feature and the Dynamic Range HDR option cannot be set at the same time This feature and the flash options cannot be set at the same time Viewing the overexposure guide View overexposed areas on a photo in Shooting mode before capturing a photo Setting this feature will cause the overexposed areas of a photo to blink To view the overexposure guide In Shooting mode press m ĺ b ĺ Overexposure Guide ...

Page 118: ...d half press Shutter to measure the exposure 2 Press a to lock the exposure 3 Make changes to the composition after the exposure is locked 4 Half press Shutter to achieve focus and then press Shutter to take a photo When the focus lock function is assigned to a example 1 Set the focus frame and half press Shutter to achieve focus 2 Press a to lock the focus 3 Make changes to the composition after ...

Page 119: ...exposure area will be separated Touch and hold each area to lock the focus or exposure setting Drag the areas together to merge the focus area and the exposure area Exposure Focus 3 Press Shutter to capture the photo The focus area and the exposure area will return to their pre shooting position If you press a while its function is set to AEL Hold the exposure focus will not be separated You can s...

Page 120: ...or 4096X2160 24p View on a 4K UHDTV 3840X2160 30p View on a 4K UHDTV 1920X1080 60p View on a Full HDTV Videos recorded with this option may not play on some HDTVs or smart phones that do not support 60p 1920X1080 30p View on a Full HDTV 1920X1080 24p View on a Full HDTV 1920X1080 15p View on a Full HDTV Available only with some Smart Filter options 1280X720 60p View on an HDTV 1280X720 30p View on...

Page 121: ...HDTV Available only with some Smart Filter options 1280X720 50p View on an HDTV 1280X720 25p View on an HDTV 640X480 50p View on a TV 640X480 25p View on a TV 640X480 MJPEG View on a TV If you select a video size of 4096X2160 or 3840X2160 and connect the camera to an HDMI supported TV via an HDMI cable the video size is automatically set to 1920X1080 30p Movie quality Set the Movie quality To set ...

Page 122: ...00p FHD 1920X1080 16 13 60p 59 94p 16 13 50p 50 00p 8 6 4 30p 29 97p 8 6 4 25p 25 00p 7 5 5 24p 24 00p HD 1280X720 8 2 6 6 60p 59 94p 8 2 6 6 50p 50 00p 4 3 3 30p 29 97p 4 3 3 25p 25 00p VGA 640X480 3 2 4 60p 59 94p 3 2 4 50p 50 00p 1 5 1 2 30p 29 97p 1 5 1 2 25p 25 00p AVI VGA 640X480 14 11 30p 29 97p 12 9 2 25p 25 00p The bit rates above may vary depending on the shooting conditions The bit rate...

Page 123: ... video to view it at 20X normal speed during playback If you select an option other than x1 the sound recording function and the Distortion Correct function will not be supported The available options may differ depending on shooting conditions AF Responsiveness Set the delay time for the focus to automatically change during video recording When a new subject enters the frame the camera shifts the...

Page 124: ...end of the scene When you use the fader function it may take longer to save a file AF Shift Speed Set how fast the auto focus function operates during video recording A fast shift speed is useful for capturing action shots such as sporting events A slow shift speed enables smooth changes of focus depending on the subject To adjust the AF Shift Speed In Shooting mode press m ĺ g ĺ AF Shift Speed ĺ ...

Page 125: ...can prevent you from enjoying your videos Use the Wind Cut function to remove some surrounding noise in addition to wind noise To reduce wind sound In Shooting mode press m ĺ g ĺ Wind Cut ĺ an option Mic Level Set a mic level appropriate for the shooting conditions To set the mic level In Shooting mode press m ĺ g ĺ Mic Level ĺ scroll command dials 1 and 2 or press C F to adjust the mic level ĺ to...

Page 126: ...Chapter 3 Playback Editing Learn about how to play back and edit photos and videos ...

Page 127: ...ou will not be able to edit or play back files that were captured with other cameras if the file format sizes or codecs are not supported by your NX500 Use a computer or another device to edit or play back these files Viewing image thumbnails To search for photos and videos change to the thumbnail view The thumbnail view displays multiple images at a time so that you can easily look for items you ...

Page 128: ... ĺ Filter ĺ a category You can also touch the current category name to open the option list Default Option Description All View files normally Date View files by the date they were saved Type View files by the file type 2 Select a list to open it 3 Select a file to view it 4 Touch to return to the previous view ...

Page 129: ...yback mode scroll command dial 2 or press C F to move to a desired photo bundle You can also drag the image left or right to move to a desired folder The camera will automatically play back photos in the photo bundle Press m ĺ z ĺ View Continuous Shots ĺ Unfold to view continuous shots separately 2 Scroll command dial 1 to the right to open the photo bundle You can also touch the photo bundle on t...

Page 130: ... You cannot delete or rotate a protected file You can directly protect a file in Playback mode by selecting a file and then pressing a To unprotect the file press a again Press a while a photo bundle is selected to protect all continuous shots in the bundle Lock Unlock all files Lock or unlock all files 1 In Playback mode press m ĺ z ĺ Protect ĺ Protect All 2 Select an option Option Description Ca...

Page 131: ... You can select multiple files and delete them 1 In Playback mode press m ĺ z ĺ Delete ĺ Multiple Delete In thumbnail view press m ĺ z ĺ Select Item Alternatively in thumbnail view press n and then select files to delete 2 Scroll command dial 2 or press C F to move to a file and then select the file by pressing o Press o again to cancel your selection 3 Press n 4 When the pop up message appears se...

Page 132: ...ge Crop Scroll command dial 1 to the right to enlarge a photo Scroll command dial 1 to the left to reduce a photo To Do this Move magnified area Press D I C F Crop the enlarged image Press f saved as a new file Return to the original image Press o You can also pinch your fingers together or spread them apart on the screen to reduce or enlarge a photo You can also double tap an area to enlarge it q...

Page 133: ... start a slide show with no effects Default Option Description Play Mode Set to play a slide show once or repeatedly One Play Repeat Interval Set the interval between photos 1 sec 3 sec 5 sec 10 sec Effect Set a scene change effect between photos Select Off to cancel effects 4 Press m 5 Select Start Slide Show 6 View the slide show Press o to pause Press o again to resume Press m to stop the slide...

Page 134: ...s In Playback mode press m ĺ z ĺ Play Interval Shots Sorting files Sort files by most recent or by oldest To set a sorting option In Playback mode press m ĺ z ĺ Sort by ĺ an option Auto rotating With Auto Rotate on the camera automatically rotates photos you have captured vertically so they fit the screen horizontally To set auto rotate options In Playback mode press m ĺ z ĺ Auto Rotate ĺ an optio...

Page 135: ...t is playing use one of the following methods Touch Each time you touch the icon you change the scan speed in this order 2X 4X 8X Press C F Each time you press the button you change the scan speed in this order 2X 4X 8X Scroll command dials 1 or 2 to the left or right Each time you scroll command dials 1 or 2 you change the scan speed in this order 2X 4X 8X Drag the handles that appear on the prog...

Page 136: ... of the display ĺ drag upward or downward Stop Capture Adjusting the volume of a video Adjust the volume of a video while playing it To adjust the volume of a video Touch the right half of the display ĺ drag upward or downward Stop Capture You can also touch and drag the slider on the volume control bar upward or downward You can also press D I to adjust the volume of a video ...

Page 137: ...orded in 3D mode The resolution of the captured image will be the same as the original video The captured image is saved as a new file Trimming a video during playback 1 In Playback mode scroll to a video and then press m 2 Select Trim Movie 3 Press o or touch to start playing the video 4 Press o or touch at the point where you want the trimming to begin 5 Press f or touch Start Point 6 Press o or...

Page 138: ...s cannot be edited with the Edit Image function In this case use the supplied image editing software The camera will save edited photos as new files Edited photos may be converted to a lower resolution You cannot edit photos while viewing continuous shots from a photo bundle Open the photo bundle and select a photo to edit it Cropping a photo 1 Touch ĺ 2 Drag the sides of the box to adjust the siz...

Page 139: ... photo in Playback mode by pressing m and then selecting z ĺ Rotate ĺ a desired option The camera will overwrite the original file Resizing photos Change the size of a photo and save it as a new file 1 Touch ĺ 2 Touch an option Resize 13 9M 3 2 Cancel Done 3 Press o or touch Done 4 Touch to save Available resize options differ depending on the original size of the photo ...

Page 140: ...ast Saturation RGB adjustment Color Temperature Exposure Hue 3 Scroll command dial 1 or 2 or press C F to adjust the option You can also drag the slider or touch to adjust the option 4 Press o or touch Done 5 Touch to save Retouching faces 1 Touch ĺ 2 Scroll command dial 1 or 2 or press C F to adjust the option You can also drag the slider or touch to adjust the option As the number increases the ...

Page 141: ...as Miniature H Apply a tilt shift effect to make the subject appear in miniature The top and bottom of the photo will be blurred Miniature V Apply a tilt shift effect to make the subject appear in miniature The left and right of the photo will be blurred Option Description Watercolor Apply a watercolor painting effect Red Desaturate all colors but red Green Desaturate all colors but green Blue Des...

Page 142: ...Chapter 4 Connecting Transferring Learn how to share photos or videos and use various features ...

Page 143: ...test version This feature is not available for iOS devices You should install Samsung Camera Manager on your phone or device before using this feature Download and install Samsung Camera Manager Inst from the Google Play Store to install Samsung Camera Manager Samsung Camera Manager is supported by Android OS 4 2 2 or higher To read an NFC tag place the NFC enabled device near the camera s NFC tag...

Page 144: ... function may not perform properly You should install Samsung Camera Manager on your phone or device before using this feature Download and install Samsung Camera Manager Inst from the Google Play Store or the Apple App Store to install Samsung Camera Manager Samsung Camera Manager is supported by Android OS 4 2 2 or higher If there are no files in the camera s memory you cannot use this feature Y...

Page 145: ...function and place the smart phone near the NFC tag p 32 on the camera Verify that the smart phone is connected to your camera and then skip to step 6 4 Select the camera from the list on the smart phone The smart phone can connect to only one camera at a time If the Wi Fi Privacy lock is enabled and Wi Fi is connected enter the PIN displayed on the camera into the smart phone 5 On the camera allo...

Page 146: ...ly one camera at a time If the Wi Fi Privacy lock is enabled and Wi Fi is connected enter the PIN displayed on the camera into the smart phone Controlling the camera remotely with a smart phone Use the Remote Viewfinder feature on your smart phone to control your camera and remotely capture a photo or record video The Remote Viewfinder feature is supported by smart phones or tablets running the An...

Page 147: ...ction with the smart phone has ended 8 Touch to return to the shooting screen 9 On the smart phone touch and hold to focus and then release it to capture the photo Touch to record a video and touch to stop a video Touch to view the captured photo and send it to the smart phone If the GPS feature is activated on the smart phone the GPS information will be saved with the captured photo When you use ...

Page 148: ...and a smart phone via Bluetooth 2 On the smart phone turn on Samsung Camera Manager 3 Select Bluetooth Shutter 4 On the smart phone touch to capture the photo Select Press and touch to capture a single photo each time you touch Select Press Hold and touch to allow Shutter to remain pressed Press again to release Shutter When capturing continuous shots or using the Bulb function select Press Hold a...

Page 149: ...ned even when you change the Shooting mode This feature may not be supported in some modes or may not be available with some shooting options The Quick Transfer feature is only supported via a Bluetooth connection You cannot use the Quick Transfer feature if the camera is connected to a smart phone that does not support Bluetooth via a Wi Fi connection If a smart phone that does not support Blueto...

Page 150: ...to set the auto time setting appears select Yes to sync the camera s date and time to the smart phone s p 180 5 Capture a photo The captured photo is saved to the camera in its original size and a preview image is transferred to the smart phone Select the preview image on the smart phone to transfer the original photo from the camera to the smart phone If you captured continuous photos the first c...

Page 151: ...list of connectable APs Select Add a wireless network to add an AP manually When you add an AP manually the AP name must be in English Icon Description Ad hoc AP Secured AP WPS AP Signal strength Press F or touch to open network setting options When you select a secured AP a pop up window appears Enter the required passwords to connect to the WLAN For information about entering text refer to Enter...

Page 152: ...work Password Enter the network password IP Setting Set the IP address automatically or manually Manually setting the IP address 1 In the Wi Fi Setting screen move to an AP and then press F or touch 2 Select IP Setting ĺ Manual 3 Select each option and then enter the required information Option Description IP Enter the static IP address Subnet Mask Enter the subnet mask Gateway Enter the gateway D...

Page 153: ... all surroundings The camera may display a WLAN enabled printer on the AP List You cannot connect to a network via a printer You cannot connect your camera to a network and a TV simultaneously Connecting to a network may incur additional charges Costs will vary based on the conditions in your contract If you cannot connect to a WLAN try another AP from the available AP list Available network conne...

Page 154: ...and the normal mode Touch to enter a space Change the input language by dragging it to the left or the right Save the displayed text Delete the last letter You can use only the English alphabet in some modes regardless of the display language The number of characters you can enter varies depending on the situation The screen may differ depending on the input mode Touch and hold a key to enter the ...

Page 155: ... then touch If you have previously saved your information it will be inserted automatically p 155 To use an address from the list of previous senders select ĺ an address 4 Select the Receiver box enter an email address and then touch To use an address from the list of previous recipients select ĺ an address Select to add additional recipients You can input up to 30 recipients Select to delete an a...

Page 156: ... an email because of firewall or user authentication settings contact your network administrator or network service provider If there are no files in the camera s memory you cannot use this feature Storing a sender s information In the email menu you can change settings for storing a sender s information For information about entering text refer to Entering text p 153 1 In Playback mode touch The ...

Page 157: ... attempt to connect to a WLAN via the most recently connected AP device If the camera has not previously been connected to a WLAN it will search for available AP devices p 150 2 Press f 3 Select Setting Password ĺ On To deactivate the password select Off 4 When the pop up appears select OK 5 Enter a 4 digit password 6 Enter the password again 7 When the pop up appears select OK If you lose your pa...

Page 158: ...1 In Playback mode touch The camera will automatically attempt to connect to a WLAN via the most recently connected AP device If the camera has not previously been connected to a WLAN it will search for available AP devices p 150 2 Press f 3 Select Change Password 4 Enter your current 4 digit password 5 Enter a new 4 digit password 6 Enter the new password again 7 When the pop up appears select OK...

Page 159: ...u select a list of files that can be shared with the TV is displayed on the camera Wait until other devices detect your camera 3 Connect your TV to a network and then activate the corresponding feature Refer to the TV s user manual for more information 4 Connect the camera to the TV If you select choose a TV to connect to from the list on the camera If you select enable the TV and then choose your...

Page 160: ...tos or videos you want to share it may take some time to load your files and complete the initial set up process While viewing photos or videos on the TV continuously using the TV s remote or performing additional operations on the TV may prevent this feature from working properly If you reorder or sort files on the camera while viewing them on a TV you must repeat the initial set up process to up...

Page 161: ...orted only when HDMI Output is set to 1920 X 1080p or Auto on the camera and the TV s HDMI output option is set to 1920 X 1080p If you select a video size of 4096X2160 or 3840X2160 and connect the camera to an HDMI supported TV via an HDMI cable the video size is automatically set to 1920X1080 30p When connected to a TV some of the camera s playback functions may not be available The length of tim...

Page 162: ...your camera 6 Move to a 3D file and then press I to switch to 3D mode Press I again to switch to 2D Mode 7 Turn on your TV s 3D function Refer to your TV s user manual for more details 8 View 3D photos or play 3D videos using the camera buttons You cannot view an MPO file in 3D on TVs that do not support the file format Use proper 3D glasses when you view an MPO file or a 3D video file on a 3D TV ...

Page 163: ...on screen instructions to complete the installation 3 Remove the USB cable Before installing the program ensure that the PC is connected to a network Using the Auto Backup feature 1 In Playback mode select a file and then touch ĺ In thumbnail view you cannot use the Auto Backup feature If the pop up message that prompts you to download the application appears select Next The camera will automatica...

Page 164: ...nect the camera to the WLAN select the AP that is connected to the PC The camera will search for available access points even if you are connecting to the same access point again If you turn off the camera or remove the battery while sending files the file transfer will be interrupted While you are using this feature the shutter control is disabled on your camera You can connect only one camera to...

Page 165: ...1 Connecting the camera as a removable disk Transfer files on a memory card to your computer by connecting the camera to the PC Transferring files to your Windows OS computer You can connect the camera to your computer as a removable disk Open the removable disk and transfer files to your computer 1 Turn off the camera 2 Connect the camera to your computer with the USB cable You must plug the smal...

Page 166: ...transfer is in progress Please wait until the status lamp stops blinking 2 Click on the tool bar at the bottom right of your computer screen 3 Click the pop up message 4 Click the message box indicating safely removed 5 Remove the USB cable Transferring files to your Mac OS Mac OS 10 7 or later is supported 1 Turn off the camera 2 Connect the camera to your computer with the USB cable You must plu...

Page 167: ...ing to a computer 3 Turn on the camera The computer recognizes the camera automatically and displays a removable disk icon 4 On your computer open the removable disk 5 Select the files you want and then drag or save them to your computer ...

Page 168: ...Chapter 5 Camera settings menu Learn about the user settings and general settings menu You can adjust the settings to better suit your needs and preferences ...

Page 169: ...sless Compression RAW files are compressed without data loss Normal Compression RAW files are compressed with negligible effect on image quality Noise Reduction Use Noise Reduction to reduce the visual noise in photos Default Option Description High ISO NR This function reduces noise that may occur when you set a high ISO sensitivity Off High Normal Low Long Term NR This function reduces noise whe...

Page 170: ...IEC International Electrotechnical Commission It is widely used for creating colors on PC monitors and is also the standard color space for Exif For regular images and images that will be published on the Internet we recommend using sRGB Adobe RGB Adobe RGB is used for commercial printing and has a larger color range than sRGB Its wider range of colors helps you easily edit photos on a computer No...

Page 171: ...n Off Disable grid lines 4 X 4 Set a 4 X 4 grid 3 X 3 Set a 3 X 3 grid Cross Set the grid lines as cross hairs Diagonal Set the grid lines to cross diagonally Action Safe Area Display grid lines for the current aspect ratio of a video This is useful when recording a video to fit on another device s screen or when editing a video 4 3 Safe Area Display grid lines for a standard TV aspect ratio 4 3 T...

Page 172: ...nter marker Off On The center marker is displayed even while the camera is recording a video Key Mapping You can change the function assigned to the Custom button the AEL button the EV button or command dials 1 and 2 Custom Set the Custom button s function Default Option Description Optical Preview Execute the Depth of Field Preview function for the current aperture value p 24 One Touch WB Execute...

Page 173: ...et Continuous Burst Timer or Bracket shooting options AEL Set the function for the AEL button You can change the function assigned to the button to focus lock exposure lock or other shooting functions The AEL and AFL functions save the exposure value or focus area respectively when you press a The function executed by half pressing Shutter varies according to the function assigned to a Default Opt...

Page 174: ...ity than the Digital zoom MF Assist Set the assist function that helps you focus the camera more easily when you rotate the focus ring manually Grid Line Select a guide to help you compose a scene Default Option Description Flash Set flash options according to the shooting conditions intelli Zoom Zoom in on a subject with less degradation of photo quality than the Digital zoom MF Assist Set the as...

Page 175: ... that will be adjusted when you press i Function and a together EV Select the option that will be adjusted when you press i Function and B together Command Dial Assign the functions that are adjusted when command dials 1 or 2 are rotated Default Mode Adjustable functions command dial 1 command dial 2 Program Program Shift Program Shift Program Shift EV Program Shift ISO EV Program Shift ISO Progra...

Page 176: ...n Off Disable touch operations in Shooting mode You can use touch operations in other situations On Enable touch operations in Shooting mode Auto Self Shot Set to enter Self Shot mode automatically when you flip the display upward In Self Shot mode the timer 2 seconds face detection and beauty face options are automatically activated AF Lamp When shooting in dark places turn the AF lamp on to impr...

Page 177: ...occur The effect can by affected by the subject and the shooting conditions To make the bokeh effect appear correctly set the E Shutter to Off When you change the E Shutter settings the first curtain of the shutter is adjusted and you will hear a noise as the shutter adjusts This is normal when preparing the camera to operate the E Shutter This feature is not available when you attach the external...

Page 178: ...on Quick View Set the Quick View time length the amount of time the camera displays a photo immediately after you capture it Select Hold Focus Zoom to display the image after shooting with the focus area enlarged Off Hold Focus Zoom Hold 1 sec 3 sec 5 sec Display Adjust Adjust the display brightness auto brightness setting display color or level gauge Display Brightness You can adjust the display ...

Page 179: ...n Press n to hide the help text Default Item Description Language Set a language the camera shows on the display Date and Time Set date time date format and time zone Time Zone Date Settings Time Settings Date Type Time Type Video Out Set the video signal output to the appropriate system for your country when connecting the camera to an external video device such as an HDMI supported TV NTSC USA C...

Page 180: ...ured on Oct 05 the file name would be _A05XXXX jpg Default Item Description File Number Set the method of numbering files and folders Reset After using the reset function the next file name is started at 0001 Series New file numbers continue the existing number sequence even if you have installed a new memory card formatted the card or deleted all photos The first folder name is 100PHOTO If you ha...

Page 181: ...mera to a smart phone via Bluetooth Off On Default Item Description Wi Fi Privacy Lock Set to require a PIN when connecting the camera and a smart phone PIN Enter a PIN before connecting None Allow a connection without requiring a PIN Connections will automatically be made without requiring a PIN when you use the NFC function PINs are automatically generated and renewed only when you reset the cam...

Page 182: ...ss or update the firmware Software Update Update the firmware of the camera body or lens or download the firmware via Wi Fi Body Firmware Lens Firmware Download via Wi Fi You can update the firmware by connecting the camera to a computer and starting i Launcher For more details refer to page 200 You cannot run a firmware update without a fully charged battery Recharge the battery fully before runn...

Page 183: ...Chapter 6 Appendix Get information about error messages camera maintenance using programs on a computer firmware updates troubleshooting tips specifications and glossary terms ...

Page 184: ...record again after the camera cools down Cool down the camera Memory Full Delete unnecessary files or insert a new memory card Error messages Suggested remedies Card Locked You can lock SD SDHC or SDXC cards to prevent files from being deleted Unlock the card when shooting p 187 Unable to capture a photo because folder and file number on the memory card reached the maximum values Reset the folder ...

Page 185: ...or is exposed to the external environment This problem is normal and the exposure to dust occurs in everyday use of the camera You can remove dust from the sensor by operating the sensor cleaning function p 180 If dust remains after cleaning the sensor contact a service center Do not insert the blower into the opening of the lens mount Camera body Wipe gently with a soft dry cloth Never use benzen...

Page 186: ...prolonged period Using or storing the camera Inappropriate places to use or store the camera Avoid exposing the camera to very cold or very hot temperatures Avoid using your camera in areas with extremely high humidity or where the humidity changes drastically Avoid exposing the camera to direct sunlight and storing it in hot poorly ventilated areas such as in a car during summer time Protect your...

Page 187: ... microwave ovens stoves or radiators Heat can deform or overheat these devices which can cause a fire or explosion Do not expose the lens to direct sunlight as this may discolor the image sensor or cause it to malfunction Protect your lens from fingerprints and scratches Clean your lens with a soft clean debris free lens cloth The camera may turn off if impacted from the outside This is to protect...

Page 188: ...or microSDXC memory cards Terminal Write protect switch Label front You can prevent files from being deleted by using the write protect switch on an SD SDHC or SDXC card Slide the switch down to lock or slide it up to unlock Unlock the card when capturing photos and videos Memory card adapter Memory card To use micro memory cards with this product a PC or a memory card reader insert the card into ...

Page 189: ... Fine RAW Lossless Compression Normal Photo 28M 6480X4320 256 417 809 134 84 63 71 76 13 9M 4560X3040 475 815 1 270 73 79 81 7 1M 3264X2176 801 1 253 1 744 80 83 84 3M 2112X1408 1 379 1 863 2 259 84 86 86 Burst 806 1 259 1 750 23 6M 6480X3648 299 542 911 66 73 77 11 9M 4608X2592 537 905 1 376 75 80 82 6 2M 3328X1872 879 1 346 1 832 81 83 85 2 4M 2048X1152 1 545 2 008 2 363 85 86 87 18 7M 4320X4320...

Page 190: ... NTSC 25p PAL Approx 120 45 Approx 151 37 640X480 60p NTSC 50p PAL Approx 162 39 Approx 204 33 640X480 30p NTSC 25p PAL Approx 302 42 Approx 382 36 640X480 MJPEG 30p NTSC Approx 34 29 Approx 42 6 640X480 MJPEG 25p PAL Approx 40 36 Approx 49 22 This option is available only with some Smart Filter options The figures above are measured without using the zoom function Available recording time may var...

Page 191: ...for any loss of data Cautions when using memory cards Avoid exposing memory cards to very cold or very hot temperatures below 0 C 32 F or above 40 C 104 F Extreme temperatures can cause memory cards to malfunction Insert a memory card in the correct direction Inserting a memory card in the wrong direction may damage your camera and memory card Do not use memory cards that have been formatted by ot...

Page 192: ...spose of the battery in accordance with all local and federal regulations Guidelines for charging the battery Charge the battery only by the method described in this user manual The battery can ignite or explode if not charged properly About the battery Use only Samsung approved batteries Battery specifications Item Description Model BP1130 Type Lithium ion battery Cell capacity 1 130 mAh Voltage ...

Page 193: ...se the camera for an extended period the area around the battery chamber may become warm This does not affect the normal use of the camera Do not pull the power supply cord to disconnect the plug from the power outlet as this may cause a fire or electric shock In temperatures below 0 C 32 F battery capacity and battery life may decrease Battery capacity may decrease in low temperatures but will re...

Page 194: ... the battery is depleted using high energy consuming functions will cause the camera to turn off To use the camera normally recharge the battery If you reconnect the power cable when the battery is fully charged the status lamp turns on for approximately 30 minutes Using the flash or recording videos depletes the battery quickly Charge the battery fully before using the camera If the status lamp b...

Page 195: ... to the port on the front side of your computer The USB port of your computer does not support the power output standard 5 V 500 mA Handle and dispose of batteries and chargers with care Never dispose of batteries in a fire Follow all local regulations when you dispose of used batteries Never place batteries or cameras on or in heating devices such as microwave ovens stoves or radiators Batteries ...

Page 196: ...rk properly 3 Turn on the camera 4 Install i Launcher on the PC OS How to Install Windows When the pop up window prompts you to install i Launcher select Yes If the pop up window does not appear select My Computer ĺ i Launcher ĺ iLinker exe If a pop up window prompting you to run iLinker exe appears run it first When you connect the camera to a computer with i Launcher installed the program will l...

Page 197: ...uirements on this page and the following pages are recommendations only i Launcher may not work properly even when the computer meets the requirements depending on the condition of your computer If your computer does not meet the requirements videos may not play correctly The manufacturer is not responsible for any damage that results from using unqualified computers such as a computer you assembl...

Page 198: ...oad Download the User Manual Samsung Movie Converter Download this program to convert HEVC files to another format You can convert HEVC files to other formats H 264 and edit them in programs that are incompatible with HEVC Converting UHD videos is supported only on 64 bit editions Samsung DNG Converter Download this program to convert Samsung RAW files SRW to DNG files PC Auto Backup i Launcher pr...

Page 199: ...ivalent AMD processor Minimum 1 GB RAM 400 MB of available hard disk space 1 GB and above recommended Samsung DNG Converter Windows Windows 7 8 8 1 Mac Mac OS 10 7 10 8 10 9 10 10 Item Requirements Samsung RAW Converter Windows Windows 7 8 8 1 Intel Pentium AMD Athlon processor based PC or compatible computer Core 2 Quad or later is recommended 1 GB or higher is recommended XGA 1024X768 Full Color...

Page 200: ...t any changes With Samsung RAW Converter you can calibrate exposures White Balances tones contrasts and colors of photos You can also edit JPEG or TIFF files as well as RAW files For more information refer to the program guide Depending on your version of Samsung RAW Converter you may not be able to open RAW files If this occurs update the program In Samsung RAW Converter an image s brightness col...

Page 201: ...lug the small end of the USB cable into your camera If the cable is reversed it may damage your files The manufacturer is not responsible for any loss of data If you try to plug the USB cable into the HDMI port the camera may not work properly 3 Turn on the camera 4 On the computer select i Launcher ĺ Software Update p 197 5 Follow the on screen instructions to download the firmware to the camera ...

Page 202: ... pocket Using the flash or recording videos depletes the battery quickly Recharge if needed Batteries are consumable parts that must be replaced over time Get a new battery if the battery life is diminishing quickly Situation Suggested remedies Cannot capture photos There is no space on the memory card Delete unnecessary files or insert a new card Format the memory card The memory card is defectiv...

Page 203: ...iles If you change the name of a file your camera may not play the file the name of the file should meet the DCF standard If you encounter this situation display files on your computer Situation Suggested remedies The photo is blurry Ensure that the focus option you set is suitable for the kind of shot you are capturing Use a tripod to prevent your camera from shaking Ensure that the lens is clean...

Page 204: ...indows 8 open the Start screen and then select All apps ĺ Samsung i Launcher Or click Applications ĺ Samsung ĺ i Launcher or i Launcher Assistant on your Mac OS computer Situation Suggested remedies Auto Focus does not work The subject is not in focus When the subject is outside the AF area focus on the subject by moving it into the AF area and half pressing Shutter The subject is too close Step b...

Page 205: ...ction Supersonic drive Display Type Super AMOLED with Touch Screen Size 3 0 Approx 76 6 mm Resolution 1 036 k dots Field of view Approx 100 Angle Flip Up 180 Tilt Up 90 Down 45 Focusing Type Hybrid AF Focusing point 205 points Phase Detection AF 209 points Contrast AF Mode Active AF Single AF Continuous AF Manual Focus Shutter Speed Auto 1 6 000 sec 1 4 sec Manual 1 6 000 sec 30 sec Bulb time limi...

Page 206: ...NW Fluorescent Daylight Tungsten Tungsten Auto Flash WB Custom Set Color Temperature Manual Dynamic Range Expansion Off Smart Range HDR Effects Picture wizard Standard Vivid Portrait Landscape Forest Retro Cool Calm Classic Custom1 Custom2 Custom3 Smart filter Vignetting Miniature H Miniature V Watercolor Selective Color R G B Y 4 Colors Photos Mode Auto Program Aperture Priority Shutter Priority ...

Page 207: ...ile format RAW JPEG MPO 3D Network and Wireless Connectivity Wi Fi IEEE 802 11b g n NFC Yes Bluetooth Yes Interface Digital output connector Yes USB 2 0 Video output HDMI NTSC PAL Battery Capacity 1 130 mAh Physical Specifications Dimensions W X H X D 4 7 X 2 5 X 1 7 in 119 5 X 63 6 X 42 5 mm without protrusions Weight Approx 10 oz 292 g body only Operating Temperature 0 40 C Operating Humidity 5 ...

Page 208: ...d for commercial printing and has a larger color range than sRGB Its wider range of colors helps you easily edit photos on a computer AEB Auto Exposure Bracket This feature automatically captures several images at different exposures to help you capture a properly exposed image AEL AFL Auto Exposure Lock Auto Focus Lock These features help you to lock the exposure or focus settings for a subject A...

Page 209: ...sition DCF Design rule for Camera File system A specification that defines a file format and file system for digital cameras created by the Japan Electronics and Information Technology Industries Association JEITA Aperture The aperture controls the amount of light that reaches the camera s sensor Bluetooth This feature allows you to exchange files with other devices Camera shake Blur If the camera...

Page 210: ...ths result in wider angles of view Depth of field The distance between the nearest and farthest points that can be acceptably focused in a photograph Depth of field varies with lens aperture focal length and distance from the camera to the subject Selecting a smaller aperture value for example will increase the depth of field and blur the background of a composition Electronic first curtain shutte...

Page 211: ...he focus ring to focus on a subject Histogram A graphical representation of the brightness of an image The horizontal axis represents the brightness and the vertical axis represents the number of pixels High points at the left too dark and right too bright on the histogram indicate a photo that is improperly exposed HEVC High efficiency Video Coding format established by the international standard...

Page 212: ... a lower rate of compression which usually results in a larger file size MJPEG Motion JPEG A video format which is compressed as a JPEG image MPO Multi Picture Object An image file format that contains multiple images in a file An MPO file provides a 3D effect on MPO compatible displays such as 3D TVs or 3D monitors Noise Misinterpreted pixels in a digital image that may appear as misplaced or ran...

Page 213: ...e to let in light The photo becomes darker but subjects in motion freeze more easily sRGB Standard RGB International standard of color space established by the IEC International Electrotechnical Commission This is the defined color space for PC monitors and is also used as the standard color space for Exif Vignetting A reduction of an image s brightness or saturation at the periphery outer edges c...

Page 214: ...r camera bag camera case memory card filter USB cable HDMI cable and camera strap For information about accessories and their availability visit the Samsung website Before purchasing accessories make sure they are compatible with your camera Use only Samsung approved accessories Samsung is not responsible for damage caused by using another manufacturer s accessories ...

Page 215: ...165 Windows OS 164 Connecting to a smart phone Bluetooth Shutter 147 MobileLink 143 Quick Transfer 148 Remote Viewfinder 145 Connecting to a TV 3D TV 161 TV 160 TV Link 158 Continuous shooting 101 D Date and Time 178 Depth of Field DOF 17 22 Display brightness 177 Display type 51 Drive 100 E Email 154 Enlarging 131 Error messages 183 Exposure Value EV 16 115 F Fader 123 FEL 110 Files Deleting 130 ...

Page 216: ...n 187 Insert 34 Metering 111 MF Assist 96 MobileLink 143 N NFC 142 Notification panel 52 O One touch shot 95 Optical Image Stabilization OIS 99 Optional accessories 213 P Panorama mode 72 Photos Editing 137 Enlarging 131 Shooting options 78 Viewing on camera 126 Picture Wizard 85 Posture 13 Power save mode 178 Q Quick Transfer 148 R Red eye effect 107 Remote Viewfinder 145 Resolution Playback mode...

Page 217: ...y 65 Smart 71 Shutter speed 18 20 Slide show 132 Smart filter Playback mode 140 Shooting mode 86 Smart panel 42 Smart Range 124 T Thumbnails 126 Time Lapse 105 Timer 102 Touch AF 94 Touch screen 40 Tracking AF 94 Transferring files Mac 165 Windows 164 TV Link 158 U Unpacking 29 V Video Out 178 Videos Capturing 136 Options 119 Recording 73 Viewing 134 W White balance 83 Wireless network 150 3 3D mo...

Page 218: ...Please refer to the warranty that came with your product or visit our website www samsung com for after sales service or inquiries ...

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