80 Users Manual
Troubleshooting
Complete the following in the order presented until your system is functioning
properly. If all of the steps below fail then contact your local reseller for assistance.
Questions and Answers
Please see “Questions and Answers” on page 81 for assistance in correcting any
computer operational problems.
Check the Connections
Verify all of the power and peripheral cables are securely plugged into their sockets
and that your system and power supply is on.
Norton AntiVirus
Run Norton AntiVirus to ensure a virus is not affecting your computer.
To run Norton AntiVirus proceed as follows:
Click
Start > All Programs > Norton AntiVirus > Norton AntiVirus 2002
.
The Norton Antivirus Subscription on your Samsung notebook will expire within 3
months. It is your responsibility to update the virus definitions, and renew subscription
with Symantec when the subscription expires.
Windows Help and Support
Run Windows Help and Support to find problem that may be affecting your
computer.
To run Windows Help and Support proceed as follows:
Click
Start > Help and Support.
Reinstalling Software
If for some reason your system crashes you may corrupt your HDD, Windows
operating system and/or some of your device drivers. If this is the case, use
System
Recovery CD
to reinstall
OS
and
System Software CD
to reinstall the corrupt device
drivers.
System Recovery Precaution:
Before you start restoring your windows operating system insure you backup
all data on your hard drive.
Samsung
is NOT responsible for any data loss.
