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Samsung NS 4CREA Series, User & Installation Manual, Page: 36 / 39

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Samsung NS 4CREA Series User & Installation Manual Download Page 36

36

Troubleshooting

Abnormal conditions

LED lamp display

Remarks

Operation Defrost Timer Air flow Filter

1. EVA sensor secession
2. Cond-mid sensor secession
3. Refrigerant leak
4. Cond high temperature 6th detection
5. Discharge 6th detection
6. Comp down
7. 6th detection of high temperature cond
8.  6th detection of high temperature 

discharge

9.  Compressor down due to 6th detection 

of freezing

X

X

Detection of the float switch

X

X

X

Error of setting option switches for  

optional accessories

X

X

X

EEPROM error

X

X

EEPROM option error

LED Display

  If you turn off the air conditioner when the LED is flickering, the LED is also turned off.

 

On

   

 

Flickering

      

Off

Summary of Contents for NS 4CREA Series

Page 1: ......

Page 2: ...ir conditioner will be controlled easily via a remote control Features of your new air conditioner Correct Disposal of This Product Waste Electrical Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with ...

Page 3: ...r 13 Appendix 14 Operation Ranges 14 Troubleshooting 15 Safety precautions 16 Preparation for installation 18 Selecting the installation location 20 Indoor unit installation 21 Purging the unit 22 Connecting the refrigerant pipe 23 Cutting flaring the pipes 24 Performing leak test insulation 25 Drain pipe and drain hose installation 27 Wiring work 29 Assigning address to indoor unit 32 Installing ...

Page 4: ...rformed by a qualified technician or service company Failing to do so may result in electric shock fire explosion problems with the product or injury Install a switch and circuit breaker dedicated to the air conditioner Failing to do so may result in electric shock or fire Never install the outdoor unit in a location such as on a high external wall where it could fall If the outdoor unit falls it ...

Page 5: ... fire Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance This may result in electric shock or fire FOR POWER SUPPLY CAUTION When not using the air conditioner for a long period of time o...

Page 6: ...nd turning the circuit breaker off and then contact your nearest service center Failing to do so may result in electric shock or fire Do not attempt to repair disassemble or modify the appliance yourself Do not use any fuse such as cooper steel wire etc other than the standard fuse Failing to do so may result in electric shock fire problems with the product or injury FOR USING CAUTION Do not place...

Page 7: ...ot play with the appliance FOR CLEANING WARNING Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or alcohol to clean the appliance This may result in discoloration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the air conditioner from the wall socket and wait until the fan stops Failing to do so may result in elec...

Page 8: ...o make the best use of the air conditioner 4 way cassette Your air conditioner may slightly look different from illustration shown above depending on your model Viewing your air conditioner Main parts Display Air flow blade Air intake Air filter under the grille Display Filter reset indicator Power button Fan indicator Timer indicator Removing frost indicator Remote control sensor Power indicator ...

Page 9: ...sired coolness Avoid drastically turning down the temperature Energy is wasted and the room does not cool faster Power failure If a power failure occurs during the operation of the air conditioner the operating immediately stops and unit will be off When power returns the air conditioner will run automatically Protection mechanism If the air conditioner has just been turned on after operation stop...

Page 10: ...ety CLEANING THE EXTERIOR When cleaning the exterior make sure to unplug the power from the unit No special tools are needed to clean it Wipe the surface of the unit with a slightly wet or dry cloth when needed Wipe off dirt of odd shaped area by using a soft brush Do not use Benzene or Thinner They may damage the surface of the air conditioner and can create a risk of fire CAUTION ...

Page 11: ...ing of the front grille If not it may cause a potential risk of personal injury Cleaning the grille is also available while being attached to the panel 4 Pull out the Air filter Grab the Air filter and lift it upwards while pushing slightly and then pull the Air filter forward 5 Clean the grille with a vacuum cleaner or soft brush If dust is too heavy then rinse it with running water and dry it in...

Page 12: ...ille at all times If you want to detach the front grille see step 2 and 3 on page 16 for instructions 3 Clean the Air filter with a vacuum cleaner or soft brush If dust is too heavy then rinse it with running water and dry it in a ventilated area For best conditions repeat every two weeks If the Air filter dries in a confined or humid area odors may generate If it occurs re clean and dry it in a w...

Page 13: ...the condensate drain pan 2 Thoroughly clean the heat exchanger 2 Clean the condensate drain pipe 2 Replace the remote control batteries 1 Outdoor unit Clean the heat exchanger on the outside of the unit 2 Clean the heat exchanger on the inside of the unit 2 Clean the electric components with jets of air 2 Verify that all the electric components are firmly tightened 2 Clean the fan 2 Verify that al...

Page 14: ...ning and maintaining the air conditioner Appendix OPERATION RANGES The table below indicates the temperature and humidity ranges the air conditioner can be operated within Refer to the table for efficient use MODE OPERATIONAL TEMPERATURE INDOOR HUMIDITY IF OUT OF CONDITIONS INDOOR OUTDOOR COOLING 21 C to 32 C 21 C to 54 C 80 or less Condensation may occur on the indoor unit with risk to have eithe...

Page 15: ...CheckifyouselectedAutoorDrymode TheairconditionerautomaticallyadjuststhefanspeedtoAutoinAuto Drymode Timerfunctiondoesnotset CheckifyoupressthePowerbuttonontheremotecontrolafteryouhavesetthetime Odorspermeateintheroomduring operation Checkiftheapplianceisrunninginasmokyareaorifthereisasmellenteringfrom outside OperatetheairconditionerinFanmodeoropenthewindowstoairoutthe room Theairconditionermakes...

Page 16: ...p the unit disable the protection switch and contact SAMSUNG s technical support if the unit produces smoke if the power cable is hot or damaged or if the unit is very noisy Always remember to inspect the unit electric connections refrigerant tubes and protections regularly These operations should be performed by qualified personnel only The unit contains moving parts which should always be kept o...

Page 17: ...ensure the operation of any other domestic appliance connected to the same electric lines Always verify that the cut off and protection switches are suitably dimensioned Verify that the air conditioner is connected to the power supply in accordance with the instructions provided in the wiring diagram included in the manual Always verify that electric connections cable entry section of leads protec...

Page 18: ... furniture could affect the supply and discharge of air Without leaving the required minimum space around the unit as shown in the drawing In scarcely ventilated areas On surfaces that are unable to support the weight of the unit without deforming breaking or causing vibrations during the use of the air conditioner In a position that does not enable the condensate drainage pipe to be correctly ins...

Page 19: ...ely The indoor unit must be installed in this way that they are out of public access Not touchable by the users Space requirements for indoor unit Our units must be installed in compliance with the spaces indicated in the installation manual to ensure either accessibility from both sides or ability to perform routine maintenance and repairs The units components must be accessible and that can be d...

Page 20: ...0 890 Ceiling opening 699 Suspension position 860 890 Ceiling opening 766 Suspension 950 950 242 716 218 41 166 64 160 322 246 305 190 840 57 57 208 230 100 80 260 25 25 290 Branch duct connection 550 Adjustable 2500mm or more Required space 242 749 298 41 200 64 160 322 246 305 190 840 57 57 208 310 158 138 260 25 25 290 Branch duct connection 550Adjustable 2500mm or more Required space 68 Select...

Page 21: ...iping into position for connection to the unit before placing the unit inside the ceiling 6 Screw the nuts to suspend the unit Cut a pad stopper and place it on the bracket at this time 7 Adjust the unit to the appropriate position considering the installation area for the front panel 7 1 Place the pattern sheet on the indoor unit 7 2 Adjust a space between the ceiling and the indoor unit by using...

Page 22: ... connecting the assembly piping Unscrew the pinch pipe at the end of each refrigerant pipe Result All inert gas escapes from the indoor unit Note To prevent dirt or foreign objects from getting into the pipes during installation do NOT remove the pinch pipe completely until you are ready to connect the piping Gas refrigerant port Liquid refrigerant port ...

Page 23: ...sure that there must be no crack or wave on the bended area 5 It would be necessary to double the insulation thickness 10mm or more to prevent condensation even on the insulator when if the installed area is warm and humid 6 Do not use joints or extensions for the pipes that connect the indoor and outdoor unit The only permitted connections are those for which the units are designed Refrigerant oi...

Page 24: ...5 8 19 05 mm 3 4 1 3mm 1 8mm 2 0mm 2 2mm 2 2mm 5 Check if you flared the pipe correctly There are some examples of incorrectly flared pipes below Inclined Damaged Surface Cracked UnevenThickness 6 Align the pipes and tighten the flare nuts first manually and then with a torque wrench applying the following torque Valve Flare nut Valve cap Pressure port cap Valve needle Pressure port Wrench mm N m ...

Page 25: ...all with suitable ducts Discharge all the nitrogen to create a vacuum and charge the system CAUTION No gap NBR T13 0 or thicker All refrigerant connection must be accessible in order to permit either unit maintenance or removing it completely CAUTION Insulation cover pipe Indoor unit Be sure to overlap the insulation CAUTION Mustfittightlyagainstbody withoutanygap Insulation pipe LEAKTESTWITHNITRO...

Page 26: ...1 grade thicker insulator Install the insulation not to get wider and use the adhesives on the connection part of it to prevent moisture from entering Wind the refrigerant pipe with insulation tape if it is exposed to outside sunlight Install the refrigerant pipe respecting that the insulation does not get thinner on the bent part or hanger of pipe Add the additional insulation if the insulation p...

Page 27: ...se with Cable Tie so that it will not separate from the machine Flexible end of the drain hose connects with the machine and hard end connects with PVC drain hose Both ends of the drain hose must be fixed by PVC adhe sive to prevent leakage 2 Insulate and fix the drain hose according to the figure Insert the drain hose to bottom of the outfall of water basin Lock steel ring of the drain hose accor...

Page 28: ...ble hose lift up from 100mm to 550mm and lift down 20mm or more 2 Install horizontal drainpipe with a slope of 1 100 or more and fix it by hanger space of 1 1 5m 3 Install the air vent in the horizontal drainpipe to prevent water flow back to the indoor unit You may not need to install it if there were proper slope in the horizontal drainpipe Note 4 The flexible hose should not be installed upward...

Page 29: ...ired remote controller Power and communication cable connection Indoor unit 1 L 2 N 3 C F1 F2 V1 V2 F3 F4 Outdoor unit Main Power Wired Remote controller Power off before connecting any wires Indoor PBA will be damaged while V1 V2 F3 F4 short each other WARNING Between Indoor and Outdoor Connection Cord Specifications Power Supply Single Phase Earth Cable Communication Cable Home server Power Supp...

Page 30: ...e Earth Cable Communication Cable Home server Power Supply Max Min V Connection Wire 220 240V 50Hz 10 1 25mm2 Ø 1 6mm 1 wire 0 75 1 25mm2 1 wire 0 75 1 25mm2 2 wires 1 L 2 N 3 C F1 F2 V1 V2 F3 F4 Indoor unit Outdoor unit Main Power Wired Remote controller 1 L 2 N 3 C F1 F2 V1 V2 F3 F4 Indoor unit Outdoor unit Main Power Wired Remote controller NS0364CREA RC036F4TRGA NS0484CREA RC048F4TRGA NS0244CR...

Page 31: ... error mode indicates To protect the product from water and possible shock you should keep the power cable and the connection cord of the indoor and outdoor units in the iron pipe Connect the power cable to the auxiliary circuit breaker An all pole disconnection from the power supply must be incorporated in the fixed wiring 3mm You must keep the cable in a protection tube Keep distances of 50mm or...

Page 32: ...W02 The MAIN address from 0 to F should differ from each other Check the indoor unit address on the plan that you may install and set the address according to the plan You may not need to set main address if you selected Auto Address Setting from the outdoor unit see details on the outdoor unit installation manual Note Setting RMC Address The SW04 RMC switch is the address setting switch for contr...

Page 33: ...icated Safety net 1 When installing the unit depending on the situation you can fill up the air outlet s with one or more air blocking kits not supplied Then install the insulation to block air completely Air blocking kits The electric component box cover The safety net Air blocking kits Insulation The maintenance of this unit is normally done by qualified personnel as following a Commercial produ...

Page 34: ...No Function ON OFF SW05 K1 Wired remocon Not use Use K2 Centralized controller Not use Use K3 RPM Default 1 Set up K4 Drain Pump Not use Use No Function ON OFF SW06 K5 K6 Filter Time 1 000 hours 2 000 hours K7 K8 No Function ON OFF SW07 K9 K10 K11 External control Not use Use K12 ...

Page 35: ... the indoor unitt Open Short X X X X Error of heat exchanger sensor in the indoor unit X X X Error of the outdoor temperature sensor Error of the condensor temperature sensor Error of the discharge temperature sensor X X X 1 No communication for 2 minutes between indoor units Communication error for more than 2 minutes 2 Indoor unit receiving the communication error from outdoor unit 3 Outdoor uni...

Page 36: ... 6th detection 6 Comp down 7 6th detection of high temperature cond 8 6th detection of high temperature discharge 9 Compressor down due to 6th detection of freezing X X Detection of the float switch X X X Error of setting option switches for optional accessories X X X EEPROM error X X EEPROM option error LED Display If you turn off the air conditioner when the LED is flickering the LED is also tur...

Page 37: ...re sensor Open Short Error of discharge temperature sensor Open Short System down caused by communication error after com pletion of tracking Mismatching of the indoor unit numbers set with those communication after completion of 5 times tracking Communication and the indoor unit errors Error of temperature sensor in the indoor unit Open Short Self diagnosis of the indoor and outdoor unit Error of...

Page 38: ...RALIA 1300 362 603 www samsung com INDONESIA 0800 112 8888 021 5699 7777 www samsung com MALAYSIA 1800 88 9999 www samsung com SINGAPORE 1800 SAMSUNG 726 7864 www samsung com THAILAND 1800 29 3232 02 689 3232 www samsung com VIETNAM 1 800 588 889 www samsung com ...

Page 39: ...ser installation manual imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register DB68 03690A 1 IN EN This manual is made with 100 recycled paper ...

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