Samsung NQ5B7993A Series, User Manual

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40 English
Tr
ouble
shoo
ting
Troubleshooting
Problem Cause Action
Grill
Smoke comes out during
operation. During initial operation,
smoke may come from
the heating elements
when you first use the
oven. This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements. Let the oven cool
and then remove the
food from the heating
elements.
Food is too close to the
grill. Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or
arranged. Make sure food is
properly prepared and
arranged.
Problem Cause Action
Oven
The oven does not heat. The door is open. Close the door and try
again.
Smoke comes out during
preheating. During initial operation,
smoke may come from
the heating elements
when you first use the
oven. This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements. Let the oven cool
and then remove the
food from the heating
elements.
There is a burning or
plastic smell when using
the oven. Plastic or non heat-
resistant cookware is
used. Use glass cookware
suitable for high
temperatures.
There is a bad smell
coming from inside the
oven. Food residue or plastic
has melted and stuck to
the interior. Use the steam function
and then wipe with a
dry cloth.
You can put a lemon slice
inside and run the oven
to remove the odour
more quickly.