Samsung NH300WHXES User Manual Download Page 1

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Air to Water Heat Pump

-Hydro Unit

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Indoor Unit

NH080PHXEA
NH160PHXEA

DHW Tank

NH200WHXEA
NH300WHXEA
NH200WHXES
NH300WHXES

DB98-32035A(2)

P D

Summary of Contents for NH300WHXES

Page 1: ...ossibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Indoor Unit NH080PHXEA NH160PHXEA DHW Tank NH200WHXEA NH300WHXEA NH200WHXES NH300WHXES DB98 32035A 2 I F S E P D ...

Page 2: ... to water and air to air enables one outdoor unit to operate for both functionalities resulting in lower product cost and space saving Running Costs Reduction of Up to 33 3 Samsung EHS known for its world class efficiency 11kW floor heating system with COP of 4 55 can reduce 33 3 of your running costs as compared to a gas boiler Price and Space Reduction of Up to 50 With an all in one outdoor unit...

Page 3: ...NCTION 15 15 Available mode 16 Space heating operation 17 Space cooling operation 18 Water law 19 Domestic water heating operation OPERATING HOT KEY FUNCTION 20 20 Urgent DHW mode 21 Outing mode APPENDIX 43 43 Temperature table 43 DIP switch setting 44 Maintaining the unit 45 Troubleshooting tips 48 Product disposal OPERATING ADVANCED FUNCTION 22 22 Setting the time 23 Setting the 7 day weekly sch...

Page 4: ...t install this appliance in a location where gas may leak This may result in electric shock or fire Never install the outdoor unit in a location such as on a high external wall where it could fall If the outdoor unit falls it may result in injury death or property damage This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line Failure ...

Page 5: ...ock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or fire To reinstall the air conditioner please contact your nearest service center Failing to do so may result in problems with the product water leakage electric shock o...

Page 6: ...n electric shock Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans it may also result in electric shock fire or problems with the product Do not drink the water from the air conditioner The water may be harmful to humans Do not apply a strong impact to the remote controller and do not disassemble the remote controller Do not tou...

Page 7: ...tton DHW hot key Outing hot key Power Space mode Power DHW mode Mode button Space mode Mode button DHW mode Set button View button Daily schedule setting button Weekly schedule setting button Cancel Delete button Silent button Schedule Set button Lock button Test button ...

Page 8: ...wireless remote controller If there are heating demands from both A2A and A2W simultaneously A2A is operating prior to A2W Cooling Using this wired remote controller only A2W can operating with cooling mode A2A should be operated using its own wireless remote controller If there are cooling demands from both A2A and A2W simultaneously A2A is operating prior to A2W Water law The supply water temper...

Page 9: ...e which is heat pump only saving energy consumption Standard Standard DHW mode which is operated by both heat pump and heater However heater operating time is still restricted Powerful Powerful DHW mode which is operated by both heat pump and heater In order to supply warm water more quickly electric heater is operating immediately When you push the Power Space mode button it has no influence on t...

Page 10: ...ad Domestic water temperature Room temperature Outdoor temperature Water law temperature Results The or will be displayed on the controller Set This button is used to find the current setting point which you want to change According to Dip switch setting and operating modes Available setting points will be displayed by pressing buttons in order View Find the temperature which you want to view Resu...

Page 11: ... DHW mode is enabled it is assured that the full capacity of the heat pump is used for domestic water heating only Results The heat pump is operating for the domestic water only Outing Lowers each target temperature of operation modes with pre defined values stored in the Field Setting Value sector of Wired Remote Controller Keeps the house at lower temperature to save your running cost you can us...

Page 12: ...cking the function Checking the function of buttons and indicators SCHEDULE Mode Button Display Function Schedule The system operates according to a certain schedule which is pre defined by users or installers ...

Page 13: ... Back up boiler On The Back up boiler shall start to work as soon as outdoor temperature reach to the targeted temperature Users can adjust the temperature to allow the back up boiler work The icon shall not be displayed without the Installation of the back up boiler Water pump On This icon indicates that the water pump in the hydro unit is On Domestic water On This icon indicates when the domesti...

Page 14: ...r Law operation is active and the water temperature is determined automatically depending upon the outdoor temperature The more cold the outdoor temperature the more warm water will be supplied vice versa Silent mode To maintain the outdoor unit to operate quietly fan and compressor speed will be limited to a certain value of the speed at a normal operating Not available This icon is displayed whe...

Page 15: ...ode of Air to Water Heat Pump actual performance of our Air to Water Heat Pump may be reduced a little as compared with its rated performance Because the part of the circulating refrigerant amount is bypassed into A2A type indoor units during A2W s normal operation Heating mode and cooling mode can not operate at the same time Heating Water law Cooling DHW DHW Outing heating Cooling Heating DHW Wa...

Page 16: ...field supply In winter season the heat pump sometimes goes into defrost mode to prevent from the freezing of the outdoor heat exchanger The heat pump has a built in protection mechanism to prevent the unit from being damaged when it is started immediately after being plugged in or stopped the heat pump will start up after 3 minutes 2 Press the Mode Space mode button once to select the space heatin...

Page 17: ...d cooling mode can not be selected at the same time Space cooling operation is not possible if the installation is a heating only installation The heat pump has a built in protection mechanism to prevent the unit from being damaged when it is started immediately after being plugged in or stopped the heat pump will start up after 3 minutes 2 Press the Mode Space mode button twice to select the spac...

Page 18: ... temperatures will result in warmer water 3 Press Up or Down button to set the desired temperature During water low the user has the possibility to shift up or down the target water temperature by a maximum of 5 C The field setting temperature is adjusted by 0 5ºC All the Field Setting Values needed to re design the water law for floor or FCU radiator can be changed by using Wired Remote Controlle...

Page 19: ... selected at the same time In order to provide domestic hot water throughout the day it is advised to keep the domestic water heating operation on continuously When the icon is displayed hot water is delivered to the DHW tank by the solar panel The operation between solar panel and heat pump can be determined by using Wired Remote Controller s Field Setting Mode 2 Press Mode DHW mode button until ...

Page 20: ...t installed If the Power DHW mode button has not been turned on this DHW key does not work In this DHW function mode both space heating and floor heating are not available The icon is blinking for 3 seconds This hot function remains available when the solar operation The temperature set point is determined by user s input during urgent DHW mode However you can adjust the desired temperature using ...

Page 21: ...intains your house at a lower temperature to save energy cost 1 Press Outing Hot key The heat pump delivers heat at a low temperature If the Power Space mode button has been not turned on this key does not work To cancel the outing mode 1 Press Outing Hot key once again to exit The heat pump is turned on a normal operation It will return to a normal heating mode or DHW mode ...

Page 22: ...only use Up Down Set Cancel Delete button To cancel the setting press the Cancel Delete button 2 Set the day by pressing Up or Down button The day indicator will blink Set the day and press Set button to save the setting 3 Set the hour by pressingUp or Down button The hour indicator will blink Set the hour and press Set button to save the setting 4 Set the minute by pressing Up or Down button The ...

Page 23: ...tting press the Cancel Delete button 2 Set the day by pressing Up or Down button The On Off indicator will blink Set the On Off status and press Set button to save the setting 3 Set the On Off by pressing Up or Down button The On Off indicator will blink Set the On Off status and press Set button to save the setting 4 Set the operation mode by pressing Up or Down button The operation indicator wil...

Page 24: ...indicator will blink Set the minute and press Set button to save the setting 8 Confirm the Schedule After step 7 all indicators are blinking except Reservation No Weekly Then press the Set button On this step you can only use Set Cancel Delete button If there is a reservation on same day and time it will not be confirmed and Not Available indicator will blink for 3 seconds In this case go back to ...

Page 25: ...ode after delete the schedule Operating the 7 day Weekly schedule 1 Operate automatically according to schedule 2 If On schedule starts during the Urgent DHW mode the Urgent DHW mode will change to DHW mode 3 If Off schedule starts during the Heat Cool Auto mode the operation will stop In the following conditions the schedule function will not operate Outing Tracking of communication Installation ...

Page 26: ...he same time 1 Press the Daily button The mode changes to the Daily schedule In this mode you can only use Up Down Daily Set Cancel Delete button To cancel the setting press Cancel button 2 Set the On Off by pressing Up Down button The On Off indicator will blink Set the On Off status and press Set button to save the setting 3 Set the operation mode by pressing Up or Down button The operation indi...

Page 27: ...et the minute and press Set button to save the setting 6 Confirm the Schedule After step 5 all indicators are blinking except Reservation No Daily Then press Set button On this step you can only use Set or Cancel Delete button If there is a reservation on same day and time it will not be confirmed and Not Available indicator will blink for 3 seconds In this case go back to the step 4 Viewing the D...

Page 28: ...daily schedule 1 Operate automatically according to schedule 2 If On schedule starts during the Urgent DHW mode the Urgent DHW mode will be turned off In the following conditions the schedule function will not operate Outing Tracking of communication Installation of room thermostat If the field setting is set for without DHW or another manufacturers tank is used its not possible to reserve DHW mod...

Page 29: ... can only use Up Down Set Cancel Delete button To cancel the setting press Cancel Delete button 2 Set the Main Menu by pressing Up or Down button The Number will blink Set the Main menu and press Set button to save the setting 3 Set the Sub Menu by pressing Up or Down button The Number will blink Set the Sub menu by pressing Up or Down button Then press Set button to save the setting 4 Set the Ope...

Page 30: ...ting Max 31 55 37 55 1 C Min 32 25 15 37 1 C Room Temp for heating Max 41 30 24 30 1 C Min 42 16 16 22 1 C DHW Tank Temp Max 51 50 50 70 1 C Min 52 40 30 40 1 C Water Law Code 20 Outdoor Temp for Water Law Heating Point 11 10 20 5 1 C Point 12 15 10 20 1 C Water Out Temp for WL1 Heating WL1 Floor Point 21 40 40 55 1 C Point 22 25 17 37 1 C Water Out Temp for WL2 Heating WL2 Fan Coil Unit Point 31 ...

Page 31: ...nu Code Sub Menu Function Description Sub Code Default Min Max Step Unit DHW Code 30 Domestic Hot Water Tank Application 11 0 No 0 1 Yes Heat Pump Max Temp 21 50 45 55 1 C Stop 22 2 2 10 1 C Start 23 5 1 20 1 C Min Operation 24 5 0 20 1 min Max Operation 25 30 5 95 5 min Interval 26 3 0 10 0 5 hour Booster Heater Application 31 1 On 0 OFF 1 Delay Time 32 20 20 95 5 min Overshoot 33 0 0 4 1 C Compe...

Page 32: ...n Max Step Unit Heating Code 40 Heat Pump Heating DHW Priority 11 0 DHW 0 1 Heating Outdoor Temp for Priority 12 0 15 20 1 C Heating Off 13 25 14 35 1 C Overshoot 14 2 1 4 1 C Backup Heater Application 21 1 On 0 Off 1 BUH BSH Priority 22 0 Both 0 2 BSH 1 For back up use only 23 1 On 0 Off 1 Threshold Temp 24 0 15 35 1 C Backup Boiler Application 31 0 No 0 1 Yes Boiler Priority 32 0 Off 0 1 On Thre...

Page 33: ...7 55ºC Lower limit 1032 Default 25ºC Range 15 37ºC With this default FSV settings user can change the target water outlet temperature within the range of 25 55ºC for heating Target room temperature Upper limit 1041 Default 30ºC Range 24 30ºC Lower limit 1042 Default 16ºC Range 16 22ºC With this default FSV settings user can change the target room temperature within the range of 16 30ºC for heating...

Page 34: ... 18 1 C Cooling Water Law for Auto Mode WL Type 81 1 WL1 1 2 WL2 External Thermostat Application 1 Floor 91 0 No 0 1 Yes 2 FCU 92 0 No 0 1 Yes Water Law for Heating Outdoor air temperature range Lower limit 2011 Default 10 C Range 20 5 C Upper limit 2012 Default 15 C Range 10 20 C With this default settings the water outlet temperature by heating water law can be changed within the outdoor tempera...

Page 35: ...1 WL1 for floor 2 WL2 for FCU or radiator The 1 DIP switch in the wired remote controller should be set to OFF Default for cooling operation of heat pump The 2 DIP switch in the wired remote controller should be set to OFF Default to control the water outlet temperature Only heating WL operation could be used through Auto mode of wired remote controller External Room Thermostat Field Option Termin...

Page 36: ... No 0 1 Yes Heat Pump Max Temp 21 50 45 55 1 C Stop 22 2 2 10 1 C Start 23 5 1 20 1 C Min Operation 24 5 0 20 1 min Max Operation 25 30 5 95 5 min Interval 26 3 0 10 0 5 hour Booster Heater Application 31 1 On 0 Off 1 Delay Time 32 20 20 95 5 min Overshoot 33 0 0 4 1 C Compensation Temp 34 10 0 20 1 C Disinfection Application 41 1 On 0 Off 1 Interval 42 Fri Mon Sun 1 All day Start Time 43 23 0 23 ...

Page 37: ...mp ON temperature FSV 3023 Default 5 C Range 1 20 C DHW heating mode timer If there is simultaneous requests of space heating cooling and DHW heating this mode timer will toggle operation modes FSV 3024 minimum DHW operating time Default 5 min Range 0 20 min 3025 maximum DHW time Default 30 min Range 5 95 min 3026 time interval between two consecutive DHW mode operations Default 3 hour Range 0 10 ...

Page 38: ...unction FIELD SETTING MODE DHW Heating Code 30 t 1 0 1 0 1 0 DHW request H P operation Booster operation 3032 3025 1 0 Heating request t HP BH HP TBH OFF THP MAX THP OFF THP ON TBH ON TU 3023 3022 3033 t 00 00 01 00 22 00 23 00 24 00 3044 3043 3045 TU TH ...

Page 39: ... cooling priority FSV 3034 will be explained in next page The FSV 4022 for booster heater priority should be set to 0 both Default or 2 booster to use booster heater If not backup heater priority the booster heater can be operated in case of no backup heater demand Disinfection Function The FSV 3041 should be set to 1 On Default to use disinfection function Scheduling Day 3042 Default Friday start...

Page 40: ...s a priority over the DHW heating by heat pump under the low outdoor temperature condition 4012 DHW compensation temperature in case of space heating priority At low outdoor temperature the target temperature of DHW tank will be increased by the temperature difference defined in FSV 3034 to compensate the relatively cold water stored in DHW tank In this case the only heat source for DHW tank would...

Page 41: ... be set to 0 both Default or 1 backup to use backup heater If not booster heater priority the backup heater can be operated in case of no booster heater demand To use both heaters together at the same time please check the capacity of the power circuit breaker of your house before External Backup Boiler for Space Heating Field Option The FSV 4031 should be set to 1 Yes to use a backup boiler as an...

Page 42: ...of DHW shall be lowered as much as Users set with field setting values stored in wired remote controller New target DHW tank temperature will be the value subtracted the difference 5021 from the present user s setting TDM Time Division Multi Variables Under the installation of both A2A Air To Air type air conditioner and A2W Air To Water type hydro unit at the same time our outdoor machine can sup...

Page 43: ...o unit or Thermostat Th 1 Floor Th 2 FCU Leaving water WL1 Floor X X 25 18 C Min 18 25 C Max 5 18 C 50 94 C Leaving water WL2 FCU X X 18 5 C Min 18 25 C Max 5 18 C 50 94 C Heating Outdoor X X 10 15 C Min 20 5 C Max 10 20 C 50 94 C Leaving water WL1 Floor X X 40 25 C Min 40 55 C Max 17 37 C 50 94 C Leaving water WL2 FCU X X 50 35 C Min 40 55 C Max 17 37 C 50 94 C Temperature Shifting O X 5 5 C Defa...

Page 44: ...by the operator During longer periods of standstill e g during summer with a heating only application it is very important NOT TO SWITCH OFF THE POWER SUPPLY towards the unit Switching off the power supply stops the automatic repetitive movement of the motor in order to prevent it from getting jammed This product contains fluorinated greenhouse gases covered by the Kyoto Protocol Refrigerant type ...

Page 45: ...tact status with pipe Final solution is to change parts Display Explanation EVA Inlet thermistor SHORT or OPEN EVA Outlet thermistor SHORT or OPEN Wired remote controller thermistor SHORT or OPEN FRAM Read Write Error Wired remote controller data error Water Inlet thermistor SHORT or OPEN Water Outlet thermistor SHORT or OPEN PHE thermistor SHORT or OPEN Water TANK thermistor SHORT or OPEN Tw3 Tw2...

Page 46: ...ay Explanation Abnormal communication B W Wired remote controller Hydro unit Communication tracking error B W Wired remote controller Hydro unit FRAM Read Write Error Wired remote controller data error E601 E604 E654 Wrong data transmit B W micom IC07 eeprom ...

Page 47: ...or In case of flow S W ON in 10s during water pump signal is OFF Tw3 Tw2 Tw1 Tr2 Tr1 Water Out Water In Ref In Ref Out E911 Water pump OFF Flow S W on Water flow 12LPM E912 Water pump ON Flow S W off Water flow 12LPM Water pump ON Flow S W off NOT enough water flow Water flow 12 LPM NH080PHXEA 16 LPM NH160PHXEA Water flow 12 LPM NH080PHXEA 16 LPM NH160PHXEA ...

Page 48: ...waste Do not try to dismantle the system yourself the dismantling of the system treatment of the refrigerant of oil and other parts must be done by a qualified installer in accordance with relevant local and national legislation Units must be treated at a specialized treatment facility for re use recycling and recovery By ensuring this product is disposed off correctly you will help to prevent pot...

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