Samsung NE58F9500SS Service Manual Download Page 36 | Manualshive

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36

4. Troubleshooting

Control PCB Operation

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Summary of Contents for NE58F9500SS

Page 1: ...he GSPN see rear cover for the more information 1 Precaution 3 Disassembly and Reassembly 4 Troubleshooting 5 PCB Diagrams 6 Wiring Diagram SLIDE IN RANGE FREESTANDINGRANGE BASIC NE58F9710WS MODEL NE58F9500SS MODEL CODE NE58F9500SS AA ...

Page 2: ...and The Ceramic Glass Cooktop 13 3 6 Removing The Latch Door Switch Door Plunger 14 3 7 Removing Heater Broil 15 3 8 Removing Heater Bake 16 3 9 Removing Convection Element Fan Convection and Motor Convection 17 3 10 Removing Lamp 18 3 11 Removing Sensor Thermistor 19 3 12 Removing Assy Drawer Heater Warming Drawer 20 3 13 Removing and Replacing Oven Door 21 3 14 Removing Handle Door and Glass Inn...

Page 3: ...us situations If you need repairs contact a SAMSUNG Service Center or your dealer I WKH SRZHU FRUG LV GHIHFWLYH LW PXVW EH UHSODFHG E D TXDOL HG VHUYLFH DJHQW ZLWK D 8 OLVWHG UDQJH FRUG OHFWULFDO OHDGV DQG FDEOHV VKRXOG QRW EH DOORZHG WR WRXFK WKH RYHQ 5DWLQJ SODWH LV ORFDWHG RQ WKH OHIW VLGH RI VWRUDJH GUDZHU 7KH SRZHU VXSSO RI WKH DSSOLDQFH VKRXOG EH WXUQHG RII ZKHQ LW LV EHLQJ UHSDLUHG WARNING ...

Page 4: ... elements or interior VXUIDFHV RI RYHQ XQWLO WKH KDYH KDG VXI FLHQW time to cool Other surfaces of the appliance may become hot enough to cause burns among these surfaces are oven vent openings and surfaces near these openings oven doors and windows of oven doors CAUTION Do not store items of interest to children in cabinets above a range or on the back guard of a range children climbing on the ra...

Page 5: ... keep pet birds in the kitchen the health of birds is extremely sensitive to the fumes released during an oven self clean cycle Fumes may be harmful or fatal to birds Move birds to well ventilated room Important Instruction In the event the self clean mode F code goes on or three long beeps sound oven is malfunctioning in the self clean mode Turn off or disconnect appliance from power supply and K...

Page 6: ... Precaution 1 4 Model Serial Number Label and Tech Sheet Locations 7KLV 0RGHO 6HULDO 1XPEHU ODEHO DQG 7HFK 6KHHW ORFDWLRQV DUH VKRZQ EHORZ Tech Sheet Location On Low Rear Cover Model Serial Number Location ...

Page 7: ...m Clean How to Use Pour the water 10oz detergent Push the steam cleaning button IWHU QLVKHG VWHDP FOHDQ IHDWXUH WKH RYHQ ZLOO EH shut off automatically in half a minute Wipe it out with wet cloths Operating Temperature About 158ሥ Operating Time 20 Minutes Used Heater Bottom Bake Heater Smell No smell Tool to clean Wet cloths Biggest Capacity The biggest capacity in current US market W EHQH WV FRQV...

Page 8: ...LF ULGJH ULGJH XDO RF Triple Dual Oven Capacity cu ft 5 8 5 8 Broil element 4 200 watts 4 200 watts Bake element 3 000 watts 3 000 watts Convection System Yes Yes Convection element HV 9 HV 9 of Racks 3 3 Interior oven light 120V 40 watts 120V 40 watts Cleaning Pyrolytic steam Pyrolytic steam Drawer Type Warming drawer 6WRUDJH GUDZHU 1 Element 600 watts NA Warming rack No No Dimensions inch Oven i...

Page 9: ...9 6SHFL FDWLRQV 2 3 Accessory Item Description Code No Q ty RACK FLAT DG75 01001C 2 SENSOR PROBE DG32 00013A 1 RACK WIRE BOTTOM DG75 01056A 1 ...

Page 10: ...Remove the 9 screws from the Cover Back Main Wire and remove the panel Reassembly of All part is the reverse order of disassembly 3 1 Removing the Assy Frame Cooktop Item How to use Pictures Screw driver Use for assembly and disassembly of all screws Tubing Wrench Use for assembly and disassembly of tubing to the burner cup 7mm Vox Driver 8VH IRU DVVHPEO DQG GLVDVVHPEO RI LQMHFWRU QR OHV RRNWRS UR...

Page 11: ... be careful when handling the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation PCB Main PCB Main 1 Turn off the electrical supply going to the range 2 Pull the range away from the wall so that you can access the rear panel 3 Remove cover back main wire See step 3 on page 10 4 There is 1 PCB printed circuit board on the...

Page 12: ...rk on the electric range be careful when handling the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Touch PCB 1 Turn off the electrical supply going to the range 2 Remove 4 screws under the control box See step 1 2 on page 13 3 Remove connector on SUB PCB 4 Remove 2 screws Left and Right Reassembly of All part is th...

Page 13: ...or electrical shock Parts Explanation Photo Explanation Surface elements and Ceramic Glass Cooktop 1 Unplug the cord or disconnect power 2 Open oven door and remove the 4 screws located at under the Control box 3 Disconnect 3 wire harness connectors Then remove the 2 screws 4 Be careful to locking please lift in the direction of the arrow control box 5 Remove 2 screws at the rear Right Left 6 Remo...

Page 14: ... Latch Door Switch Door Plunger 1 Turn off the electrical supply going to the range 2 Open the oven door 3 Raise the cooktop see page 14 for the procedure 4 To remove the Latch Door a Remove the 2 screws from the front of cavity b Remove two screw from Cover Back Main Guard and remove latch door 5 To remove the Switch Door Plunger a Remove the Cover Back Guard Wire see page 10 for the procedure b ...

Page 15: ...harp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Broil 1 Turn off the electrical supply going to the range 2 Open the oven door and remove the racks from inside the oven 3 Remove oven from its mounting location and remove the rear cover 4 Remove the two wires from the broil element 5 Remove the four screws that are securing the broil ele...

Page 16: ...r of the unit 3 Remove Cover Back Main Wire See step 3 4 on page 10 for procedure Remove terminal block and bracket cover access by unscrewing the three screws Disconnect the two wires from the warming drawer heating element 4 Remove the two screws securing theheater bake 5 Cut the insulation on the lower side 6 Carefully pull out Heater Bake and replace it Reassembly of All part is the reverse or...

Page 17: ... Main Wire from the unit See step 3 on page 10 for procedure 4 Remove oven door See Page 29 on page for procedure 5 Unscrew 2 screws and remove Cover Casing 6 Unscrew 2 screws and remove Bracket Convection Heater to remove Heater Convection 7 Unscrew nut of Fan Convection and 2 Fan Convection 8 Unscrew 3 points and disconnect a Motor Convection wire and disconnect Heater Convection wire Reassembly...

Page 18: ...Turn the glass bulb cover in the oven counterclockwise to remove 4 Turn bulb counterclockwise to remove from socket 5 Replace bulb and cover by turning clockwise CAUTION Be careful not to scratch or chip the oven liner paint when to remove the oven light socket in the next step Explanation Photo Explanation To replace socket assembly 6 Disconnect the wires from the socket terminals 7 Use a screwdr...

Page 19: ...ng the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Sensor Thermistor Lower Sensor 1 Turn off the electrical supply going to the range and remove the oven from its mounting location 2 Remove oven door and racks from inside the oven 3 Unscrew Sensor Thermistor 4 Remove Cover Back Main Wire and disconnect a wire from...

Page 20: ...the electric range be careful when handling the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Assy Drawer Heater Warming Drawer Explanation To remove Assy Drawer 1 CAUTION Turn power OFF before removing the Warming Drawer 2 Open the drawer to the fully opened position 3 Locate glide lever on each side of drawer push down on the...

Page 21: ...p 4 Close door to the door removal position which is approximately 5 degrees Lift door up and out until the hinge arm are clear of the slot To replace door 1 Firmly grasp both sides of the door at the top position and insert the hinges into the hinge openings on the oven 2 Fully open the door If the door will not fully open it means that the indentation is not seated correctly in the bottom edge o...

Page 22: ...ic range be careful when handling the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Door 1 Remove the oven door from the range see page 29 for the procedure 2 Place the oven door on a padded work surface with the front glass facing down 3 Remove 3 bottom screws from the door 4 Remove 2 Handle screws from the door 5 ...

Page 23: ...s Explanation Photo Explanation Handle Door To remove Handle Door 1 Remove 2 screws to remove Handle Door Glass Inner To remove Glass Inner 1 Remove 6screws from rear side of door to remove 2 Hinge Door 2 Remove 4screws ro remove Glass Inner Sub Assembly 3 5HPRYH VFUHZV UR UHPRYH DIÀH Door ...

Page 24: ...Glass Inner Parts Explanation Photo Handle Door Explanation 4 5HPRYH DIÀH RRU DQG WDNH RXW WKH ODVV QQHU DVVHPEO Explanation Photo Explanation 5 8QIROG ÀDQJHV RI RYHU UDPH QQHU ODVV WR WDNLQJ RXW ODVV QQHU Reassembly of All part is the reverse order of disassembly ...

Page 25: ...ourself if you are not careful Parts Explanation Photo Gasket door Explanation 1 Open the oven door to its fully down position 2 Pull the ends of the gasket out of the liner holes 3 Pull the oven door gasket clips out of the holes until all of the clips are removed REASSEMBLY NOTE When you install the new gasket make sure that all of the clips are seated in their liner holes and that the ends of t...

Page 26: ...u can cut yourself if you are not careful Parts Explanation Photo Explanation Panel Side Panel Side 1 Turn off the electrical supply 2 Remove the oven door from the range see page 3 15 for the procedure 3 Pull the range away from the wall so you can access the back of the unit 4 Remove the 8 screws from the rear of Panel Side and remove Cooktop 5 Remove the each 3screws from the top the Panel Side...

Page 27: ...Check the resistance of the each heater 3 Check whether DLB of Main PCB Broil Bake and Convection heater relay are being worked normally 4 Check whether there is any disconnection of harness which is linked with main PCB on sub PCB 5 Check the resistance of oven sensor connector on main PCB 1RUPDO ȍ 6 It will display E 24 after beeping 10 times Bzlong if temperature is more than 600ሥ 316ఁ during o...

Page 28: ...ation error 1 Check whether connector TE201 of SUB PCB has been inserted 2 If there is not a problem occurred with connector on Sub PCB and Touch glass replace the Control box SE Key short 1 Check whether cable of keypad has been inserted into connector of Sub PCB 2 Check whether between Sub PCB and connector or keypad and cable have a short circuit 3 If there is not a problem occurred with connec...

Page 29: ...HQ VHQVRU DQG 1R 1 RI PDLQ 3 0HDVXUH UHVLVWDQFH RI FRQQHFWRU 1 RI 0DLQ 3 1RPDO 0DNH VXUH WKH SDWWHUQ VROGHULQJ GDPDJHG SDUWV UHODWHG WR RYHQ VHQVRU RI PDLQ 3 DQG UHSDLU WKHP RU UHSODFH PDLQ 3 DFFRUGLQJ WR FDVH 5HSODFH RYHQ VHQVRU oven sensor oven sensor reconnect UHSDLU GDPDJHG KDUQHVV UHSODFH END END 1 3LQ XSSHU VHQVRU 3LQ XSSHU VHQVRU 1 3LQ XSSHU VHQVRU 3LQ XSSHU VHQVRU 0DLQ 3 0DLQ 3 ...

Page 30: ...k the connecting condition of harness related with oven sensor Check connector and harness connected to main PCB Check whether harness on connector 1 RI PDLQ 3 LV FRQQHFWHG QRPDOO LQWR WKH FRQQHFWRU 1 RU QRW Disconnect power and sub PCB Ok Ok Ok No END Reconnect after replacing the oven sensor No Replace or repair the harness With replacing sub PCB or main PCB and make set work No Replace sub PCB ...

Page 31: ...ck whether voltage AC 120V is offered to lock motor with letting lock work or not Ok Ok No No Repair damaged harness or replace Check whether harness connected normally into CN501 of main PCB Measure resistance CN501 of main pcb 20 12 DW WKH URRP WHPSHUDWXUH COM black color NO yellow color No Replace main PCB Solder again if pattern is damaged or parts is wrong contacted END Yellow NO Yellow NO CN...

Page 32: ...on Sub PCB Main PCB have a short circuit Ok Ok Ok No No No With replacing Sub PCB and make set work Repair damaged harness or replace END END END Replace Sub PCB Main PCB END Repair the area of circuit having short Between connector TE400 CN201 pins on Sub PCB Main PCB Repair after confirming whether pattern is Between micom and connector have a short circuit or get damaged Main PCB CN201 Sub PCB ...

Page 33: ...Troubleshooting tE Disconnect power Get rid of connector TE201 on Sub PCB Check connected normally into Touch glass TE201 on Sub PCB Repair damaged wire or replace END Sub PCB TE201 4 1 Failure Display Codes ...

Page 34: ...ther between keypad and cable have a short circuit Ok Ok No No Replace Control PCB Touch Control PCB Glass Repair the area of circuit having short between connector TE201 pins on Sub PCB Repair after confirming whether pattern is between micom and connector have a short circuit or get damaged Replace or repair keypad END END END Key Connector TE201 4 1 Failure Display Codes ...

Page 35: ...e Check whether harness connected normally into CN401 of main PCB 0HDVXUH UHVLVWDQFH RI 0HDW SUREH Measure resistance CN401 of main PCB pin 6 pin 7 10 11 END Ok No No No Ok Ok Replace Meat probe Replace Meat probe Replace Meat probe END END END CN401 Meat Probe 4 1 Failure Display Codes ...

Page 36: ...36 4 Troubleshooting Control PCB Operation Sort of Control PCB Main PCB Front Back Sub PCB Front Back Front ...

Page 37: ... switch upper lamp and relay of upper convection fan connected CN502 This connector which have lower lamp and relay of lower convection fan connected RY Source Relay RY501 7KLV LV UHOD ZKLFK FRQWURO VRXUFH RI 52 UDZHU UHOD DLB Relay RY502 Circuit is designed to have broil relay or convection relay worked after DLB relay is being worked by Double line break It will not be problem with reversing the...

Page 38: ...or which is connected with Main PCB to communicate CN400 When do micom revision connect to micom writer No connection at normal times CN200 When do micom revision connect to micom writer No connection at normal times CN502 This is connector which is connected with cooktop and Main cooling motor TE400 CN400 CN200 CN502 ...

Page 39: ...erted into relay on sub PCB or not take action follow as Replace or repair harness Replace or repair sub PCB Measure resistance both ends of terminal on thermostat normal 0 ohoms Check whether harness is connected terminal on thermostat has been loosen or disconnected Measure voltage regulator IC02 IC03 on main PCB IC02 7812 DC 12V IC03 7805 DC 5V Replace the thermostat Replace or repair harness 5...

Page 40: ...able on touch PCB is in normal state 5HSODFH DIWHU FRQ UPLQJ ZKHWKHU LW KDV been loosen or disconnected Make sure connector CN07 on main PCB or PCB pattern 5HSODFH RU UHSDLU DIWHU FRQ UPLQJ ZKHWKHU keypad cable has been loosen or disconnted Check whether touch control PCB has been damaged Replace assembly of touch control pcb PCB Glass touch Warmer drawer heating is not working Check warmer drawer...

Page 41: ...ace or repair connector Replace sub PCB It has smell or smoke when oven has been started initially This is in normal state It has smell or smoke with burning dirt in oven or a foreign substance when oven has been working initially Ventilate after getting self cleaning mode to work LED display is a little bit dim partially or invisible entirely LED display is inferior Replace main PCB There is not ...

Page 42: ...k connections Check the circuit breaker Replace or Repair the wiring Troubleshooting Heating Check the relay terminal voltage 240V Ϳ ΊͶ ΊͶ Ϳ Heating Failure Check the wiring Ϳ Check the all IGBT terminal resistance G E G C E C Is there any shorted circuit Perform the PCB failure process Repair the relay or missing circuit component Replace or Repair the wiring Replace the Assy Inverter Module ΊͶ 4...

Page 43: ...e Assy Inverter Module Assy Touch PCB s input voltage 5V 12V GND Reset the circuit braker or check main power Repair Faulty wiring or PCB check Check Terminal block voltage 240V Repair the relay or replace PCB Do all relays operate Replace PCB Replace PCB Troubleshooting PCB failure Replace or Repair the wiring ΊͶ ΊͶ Ϳ Ϳ ΊͶ ΊͶ ΊͶ Ϳ Ϳ Ϳ 4 2 Electrical Malfunction ...

Page 44: ...nce values of KHDWHU V WHUPLQDO DIWHU WDNLQJ RII harness from heater 0HDVXUH YROWDJH RI KHDWHU V WHUPLQDO after making oven work by pressing bake keypad Make sure that voltage has to be measured for more than 1 minute because heater is supposed to on off cycling work SSUR a at the room temperature Terminal voltage of bake heater AC 240V Replace or repair harness Replace or repair sub PCB C ti H t ...

Page 45: ...r and removing lamp Measure the voltage at the lamp sockets terminal after turning on the Lamp by pressing the Oven light on the main keypad Approx Terminal voltage of lamp socket 120V Replace or repair harness Replace or repair sub PCB Upper Convection Fan Upper Convection Fan Lower Convection Fan Lower Convection Fan Measure resistance value of Motor terminal after taking off harness from Motor ...

Page 46: ...switch Make sure whether wire housing and terminal is connected with switch has been damaged or not 1RPDO RSHQ Nomal close Replace or repair if wire or terminal has been damaged Check whether the resistance values RI RYHQ VHQVRU LV VDPH ZLWK D FKDUW V one Check whether wire or housing has been loosen or disconnected Approx DW WKH URRP WHPSHUDWXUH ...

Page 47: ...3 45 1170 17 14 10 961 86 122 50 1188 93 23 5 980 95 212 100 1374 93 32 0 1000 00 302 150 1558 01 41 5 1019 02 392 200 1738 06 50 10 1038 02 482 250 1915 39 59 15 1056 99 572 300 2089 69 68 20 1075 92 662 350 2261 07 77 25 1094 83 752 400 2429 52 86 30 1113 71 842 450 2595 05 95 35 1132 56 932 500 2757 65 104 40 1151 38 1000 538 2878 57 4 2 Electrical Malfunction ...

Page 48: ...ed with Oven Fan Low 12 RY512 Oven Lamp L Relay This is relay which is connected with Oven Lamp Low 13 CN101 Power Connector This is to supply power with SMPS 14 CN201 Sub Communication Connector This is connector which is connected with Sub PCB to communicate 15 CN202 On Board Writing Connector When do micom revision connect to micom writer And this connector which is connected with Touch PCB to ...

Page 49: ...ung s authorization No Parts Number Part Name Function and Rule 1 TE400 Main Communication Connector This is connector which is connected with Main PCB to communicate 2 CN200 On Board Writing Connector When do micom revision connect to micom writer No connection at normal times 1 2 ...

Page 50: ...50 6 Wiring diagram 6 Wiring diagram 6 1 Wiring diagram This Document can not be used without Samsung s authorization ...

Page 51: ...e 2013 Printed in Korea GSPN GLOBAL SERVICE PARTNER NETWORK Area Web Site Europe CIS Mideast Africa gspn1 samsungcsportal com Asia gspn2 samsungcsportal com North Latin America gspn3 samsungcsportal com China china samsungportal com ...

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