50 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Possible cause
Solution
Steam is
coming out of
the vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
This is normal operation and
not a system failure.
Use the range as usual.
A burning or
oily odor is
coming from
the vent.
This is normal in a new oven
and will disappear in time.
To speed the process, set your
oven to a high temperature
between 200 and 285
degrees and let the oven run
between 30 minutes and an
hour.
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Operate the oven empty on
the bake setting at 205 °C for
1 hour.
Oven racks
are difficult to
slide.
The shiny, silver-colored
racks were cleaned in a high
temperature mode.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
DRAWER
Problem
Possible cause
Solution
The drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
page
The drawer is overloaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
Excessive
condensation
in the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods.
Cover food with a lid.
Information codes
OVEN
Displayed
Code
Possible cause
Solution
C-d0
There is a short in the control
key.
Press
OFF/CLEAR
, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
C-20
The oven sensor is open when
the oven is operating.
Press
OFF/CLEAR
, and then
restart the oven. If the problem
persists, disconnect all power
to the range for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
There is a short in the Oven
sensor.
C-21
This code occurs if the internal
temperature rises abnormally
high.
C-30
The main PCB sensor is open
when the oven is operating.
There is a short in the main PCB
sensor.
C-31
This code occurs if the PCB
temperature rises abnormally
high.
Call for service.
bAd LinE
This error message appears
if the power cord is installed
improperly.
If the power connection is
plugged in improperly, “bAd
LinE” appears on the display.
Reconnect the power connection
properly, and the message
disappears.
DG68-01576A-00_IB(FULL)_NE63C6317EN.indb 50
DG68-01576A-00_IB(FULL)_NE63C6317EN.indb 50
2023-06-23 오후 4:29:24
2023-06-23 오후 4:29:24
