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Samsung N5300, E-Manual, Page: 2 / 127

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Troubleshooting Internet Connectivity Issues

19  Troubleshooting Internet connectivity issues

Connecting Video Devices

21  Connecting with an HDMI cable

21  Connecting with a component cable

22  Connecting with a composite (A/V) cable

23  Connecting with a component cable (Only for models with 

COMPONENT IN / AV IN)

24  Connecting with a composite cable (Only for models with 

COMPONENT IN / AV IN)

Audio Input and Output Connections

25  Connecting with an HDMI (ARC) cable

25  Connecting with a digital audio (optical) cable

25  Connecting through a wireless network

26  Connecting Bluetooth Devices

Connecting a Computer

26 

Connecting through the HDMI port ― Screen Sharing (HDMI)

Connecting Your Mobile Device

27  Connecting to the TV via the SmartThings app

28  Bidirectionally mirroring your TV and mobile device using the 

SmartThings app

29  Managing a Mobile Device

Switching between external devices connected to the TV

29  Changing the input signal

30  Editing the name and icon of an external device

31  Using additional functions

Connection Notes

31  Connection notes for HDMI

32  Connection notes for audio devices

32  Connection notes for computers

32  Connection notes for mobile devices

Quick Guides

Using Smart Hub

Updating the TV’s Software

9 

Updating the TV’s software to the latest version

9 

Updating the TV automatically

Getting Support

10  Getting support through Remote Management

11 

Finding the contact information for service

11 

Requesting service

Connections

Connection Guide

Connecting an Antenna (Aerial)

Connecting to the Internet

14  Connecting to your Internet network

16  Checking the Internet connection status

16  Resetting Your Network

16  Turning on the TV with a Mobile Device

16  Connecting an IP control device to the TV

17 

Setting up an Internet connection over IPv6

17 

Changing the name of the TV on a network

Connecting to a Network via a Mobile Dongle (For India Only)

Contents

2

Summary of Contents for N5300

Page 1: ...gister your product at www samsung com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial No _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To directly go to the page that provides instructions on how to use the manual forvisually impaired users select the Menu Learning Screen link below Menu Learning Screen Link ...

Page 2: ...Device Switching between external devices connected to the TV 29 Changing the input signal 30 Editing the name and icon of an external device 31 Using additional functions Connection Notes 31 Connection notes for HDMI 32 Connection notes for audio devices 32 Connection notes for computers 32 Connection notes for mobile devices Quick Guides Using Smart Hub Updating the TV s Software 9 Updating the ...

Page 3: ... broadcasts Peripherals Using Anynet HDMI CEC 33 Connecting an external device through Anynet and using their menus Controlling the TV with a Keyboard or Mouse 34 Connecting a USB keyboard or mouse 34 Connecting a Bluetooth keyboard or mouse 35 Using the keyboard and mouse 36 Setting up the input devices Entering Text using the On Screen Virtual Keyboard Smart Features Smart Hub 39 Displaying the ...

Page 4: ...e visually impaired 79 Learning about the TV menu 79 Listening to the TV through Bluetooth devices for the hearing impaired 80 Configuring advanced system settings 80 Restoring the TV to the factory settings Teletext Feature 82 Typical Teletext page Picture and Sound Adjusting the Picture Quality 66 Choosing a picture mode 67 Configuring advanced picture settings Setting the Viewing Environment fo...

Page 5: ... 106 Full HD TV 106 IBM 106 MAC 107 VESA DMT 108 HD TV 108 IBM 108 MAC 109 VESA DMT Supported Resolutions forVideo Signals 110 VESA CVT 110 CEA 861 Read Before Using Bluetooth Devices 111 Restrictions on using Bluetooth Buttons and functions available while playing multimedia content Licence Troubleshooting Getting Support 83 Getting support through Remote Management 84 Finding the contact informa...

Page 6: ...tep by Step instructions to run the options Using the TV with Voice Guide on 118 Watching TV Setting Up a Schedule Viewing 119 Cancelling a scheduled viewing Using the Channel List 121 Creating a Personal Favourites List Using Smart Hub 123 Smart Hub 124 Using the Home Screen in Smart Hub Launching the e Manual ...

Page 7: ...and geographical area When you press the button on your remote control you can use the following functions and features 1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device For more information refer to Displaying the Home Screen ...

Page 8: ...pps on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service 6 Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new drama series For more inform...

Page 9: ...storing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected...

Page 10: ...ion by pressing and holding the button for 5 or more seconds What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmware updates How does Remote Support Work You can easily get Samsung Remote Support service foryour TV 1 C...

Page 11: ...his function by pressing and holding the Play button for 5 or more seconds Requesting service Settings Support Request Support Try Now You can request service when you encounter a problem with the TV Select the item matching the problem that you encountered and then select Request Now or Schedule Appointment Send Your service request will be registered The Samsung Contact Centre will contact you t...

Page 12: ...rnal devices that can be connected to the TV Source Connection Guide It guides you the way to connect various external devices such as the cable box game console and PC through pictures If you select the connection method to an external device the information details appear Connection Guide Cable Box Disc Player HDMI Game Console AV PC Component Audio device Mobile Device External Storage Accessor...

Page 13: ...13 Connecting an Antenna Aerial You can connect an antenna cable to your TV An antenna connection is not necessary if you connect a cable box or satellite box Depending on the model or geographical area ...

Page 14: ...ngs Try Now Connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet Use a CAT 7 STP type cable for the connection Shielded Twist Pair The TV will not be able to connect to the Internet if your network speed is below10 Mbps ...

Page 15: ...ect Add Network at the bottom of the list and enter the network name SSID If yourwireless router has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your routerwithin 2 minutes The TV will connect automatically Establishing a mobile Internet connection Settings General Network Open Network Settings Mobile Make sure the mobile network dongle is co...

Page 16: ...hem are connected to the same network Connecting an IP control device to the TV Settings General Network Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an au...

Page 17: ...graphical area Checking an Internet connection set up over IPv6 Settings General Network Expert Settings IPv6 Status This function may not be supported depending on the model or geographical area Changing the name of the TV on a network Settings General System Manager Device Name Try Now You can change the name of the TV on the network Select User Input at the bottom of the list and change the nam...

Page 18: ... properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension cable Channel Bound Apps is not available when you set up mobile network If you have any problems using online services please contact your Internet service provider The mobile service providers and their device...

Page 19: ...urning it off and then on Wireless network connection failed If a selected wireless router is not found go to Open Network Settings and then select the correct router Settings General Network Open Network Settings Unable to connect to a wireless router 1 Check if the router is turned on If it is turn it off and then on 2 Enter the correct password if required IP auto setting failed 1 Configure the...

Page 20: ...again Forwireless connection enter the correct password if required Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in IP Settings Settings General Network Network Status IP Settings Network setup is complete but unable to connect to the Internet If the problem persists contact your I...

Page 21: ...ing with an HDMI cable HDMI IN Connecting with a component cable Connect the component cable to the component input connectors of the TV and the component output connectors of the device as shown in the image below Make sure the cable colours match the connector colours Depending on the model or geographical area ...

Page 22: ...V cable Connect the AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in the image below Make sure the cable colours match the connector colours Depending on the model or geographical area ...

Page 23: ...ew the illustration below and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors Make sure to connect the same colour connectors together blue to blue yellow to yellow etc COMPONENT IN AV IN COMPONENT IN AV IN To use component equipment connect both the component adapter blue and the AV adapter yellow Depending on t...

Page 24: ...w and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable When connecting the cables be sure to match the colours of the cables to the colours of the ports COMPONENT IN AV IN COMPONENT IN AV IN Connect AV composite equipment to AV In only Do not connect to Component In Depending on the model or geographical area ...

Page 25: ... ARC cable HDMI IN ARC Connecting with a digital audio optical cable DIGITAL AUDIO OUT OPTICAL Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi Fi function through yourwireless network The two devices must be connected to the same network For more information about how to connect and use a Samsung audio device that supports the Wi Fi funct...

Page 26: ...he model or geographical area Connecting a Computer Use the TV as a computer monitor or connect the TV to a computervia your network and access the computer s content Connecting through the HDMI port Screen Sharing HDMI HDMI IN HDMI DVI HDMI IN When you have connected a PC go to Source and then select the PC icon from the external device icon list For more information about the port settings refer...

Page 27: ...nction may not be supported depending on the TV model or mobile device The supported functions may differ depending on the version of the SmartThings app You can install the SmartThings app from App Store or Google Play Store Connecting to the TVvia the SmartThings app 1 Turn on the TV 2 Start the SmartThings app on your mobile device 3 Tap Add Device on the dashboard of the SmartThings app Connec...

Page 28: ...en mirroring to your TV you can use screen mirroring to view the screen of the mobile device on your TV wirelessly and play the video audio or photo files currently playing on the mobile device on your TV You can enjoy TV screen and sound on your mobile device You can only listen to the TV sound on your mobile device This function may not be supported depending on the model or geographical area Yo...

Page 29: ...nected to the TV You can switch between TV programmes and the content of external devices Changing the input signal Source When you select a connected external device on the Source screen the output of the selected device is displayed on the TV s screen On the standard remote control press the SOURCE button When a USB device is connected to the USB port a pop up message appears that lets you switc...

Page 30: ...ocus to a connected external device 2 Press the Up directional button The following functions become available Available functions may differ depending on the port type 1 Edit You can rename each port with the name of an input device or the desired name in order to make it easier to change the input mode 2 Information You can view the detailed information about the external devices connected to th...

Page 31: ...llowing types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Use an HDMI cable with a thickness of 0 66 inches 17 mm or less Using a non certified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Et...

Page 32: ...puters For the resolutions supported by the TV refer to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorised access may occur When you do not need to access data disable file sharing If you want to connect your PC and TV wirelessly both of them must be connected to each other on the same network When sharing content with other network based devi...

Page 33: ...MI CEC to On 2 Connect an HDMI CEC compliant device to the TV 3 Turn on the connected external device The device is automatically connected to the TV After connection is finished you can access the menu of the connected device on your TV screen using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMI CEC device An...

Page 34: ... with the universal remote control Controlling the TVwith a Keyboard or Mouse Connecting a keyboard or mouse to make it easier to control the TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard or mouse to make it easier to control the TV Connecting a USB keyboard or mouse Plug the keyboard or mouse cable into the USB port If you connect a mouse it i...

Page 35: ... key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed on the Internet app Left click Available only in the Internet app You can click a menu or link to start a function as you do on a PC Right click Available only in the Internet app You can use the following functions The options displayed on the menu may differ depending on the selected item Open ...

Page 36: ...t Device Manager Keyboard Settings You can set up the keyboard with the following functions Keyboard Language Keyboard type Setting up the mouse Settings General External Device Manager Input Device Manager Mouse Settings You can set up the mouse with the following functions Primary Button Pointer Speed ...

Page 37: ...ated suggestions from which you can choose one 2 Options Select on the Virtual keyboard screen The following options are available The options available may differ depending on the function running currently Recommend text Reset Recommended Text Memory Predict Next Character when using direction buttons Language 3 Predict Next Character Each time you type a character on the Virtual keyboard the ne...

Page 38: ...use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service You can view the entire text of the Terms Policy document by navigating to Settings Support Terms Policy Try Now If you want to stop using Smart Hub you can...

Page 39: ...on You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device If you move the focus to Notification and then press the Select button a notification window appears on the right and the following functions are available Delete All You can delete all you...

Page 40: ...djustments press the up directional button and then select Equaliser Setup Sound Output You can select which speakers the TV uses for audio output To change the audio output press the Select button To connect to a Bluetooth speaker press the up directional button and then select Speaker List Connecting to a Bluetooth speaker may not be supported depending on the model or geographical area Sleep Ti...

Page 41: ...V To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service 6 Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new drama series For more information about t...

Page 42: ...ired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen 8 Removing an item on the Home Screen Move the focus to the app you want to delete press the down directional button on the remote control and then select Remove The selected app is deleted You can add the apps you want to use often to the Home Screen using A...

Page 43: ...ry Now If Autorun Last App is set to On the last used app is automatically run when you turn on the TV You can also turn on or off this function use the Select button This function may not be supported depending on the app Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Self Diagnosis Reset Smart Hub Try Now...

Page 44: ...ng a new account Settings General System Manager Samsung Account Add Account Create Account To create a new Samsung account follow the instructions on the screen For more information about the terms select View Details To protect personal information select Profile image selection and password entry High security in the field below the password entry bar If you want the TV to log you into your acc...

Page 45: ...t Payment Info To manage the payment information you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area Configure the Sync Internet settings Settings General System Manager Samsung Account My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings you can share your favourites that...

Page 46: ...p account samsung com Signing out of your Samsung account To sign out of your Samsung account move the focus to your account at Settings General System Manager Samsung Account and then press the Select button Or move to My Account Settings General System Manager Samsung Account My Account and then select Sign out Viewing the user agreement and privacy policy Settings General System Manager Samsung...

Page 47: ...n Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ depending on the geographical area APPS Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical area 1 Sign In Go to the Samsung Account screen to create a new account or sign in to your account 2 App Search You can se...

Page 48: ...cient you can install some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appearwithin the se...

Page 49: ...on the model and geographical area 1 Removing an app 1 Move the focus to an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app 2 Adding apps to the Home Screen 1 Move the focus to an app to add 2 Select Add to Home 3 After the Home screen appears move the selected app to the desired location 4 Press the Select button Th...

Page 50: ...ed depending on the model or geographical area 5 Reinstalling an app 1 Move the focus to the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Move the focus to the app to check 2 Select View Details The app information screen appears You can rate an app on the detailed information screen using the left or right directional button on the remote ...

Page 51: ... groups you can access them in notifications To use the Gallery app you must be signed in to your Samsung account This function may not be supported depending on the model or geographical area 1 Open category Move to at the top left of the screen using the directional buttons on the remote control to view the content synchronised with the Samsung Cloud by category 2 View Daily View Monthly Sort th...

Page 52: ...rious content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new drama series You can use this feature on your mobile with Samsung SmartThings app To enjoy content of apps on the TV they must be installed on the TV When you watch some paid content you may need to make a payment using their associated app Im...

Page 53: ... TV you can monitor and configure your smart devices connected to the SmartThings service via the SmartThings app installed on them You can receive notifications about the statuses of your smart devices To use this function you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area 1 Location selection list Press the Select button t...

Page 54: ...t devices and their statuses You can add a new device through the SmartThings app on your mobile phone Please refer to the user guide in the SmartThings app for more details Using the e Manual Control and read the manual embedded in your TV Launching the e Manual Settings Support Open e Manual You can view the embedded e Manual that contains information about your TV s key features Alternatively y...

Page 55: ...ink Access an underlined topic referred to on an e Manual page immediately Some menu screens cannot be accessed from the e Manual Using the Internet Surf the Internet on your TV Internet When you run Internet you can see recently viewed web sites or featured recommendations When you select a desired web site you can get immediate access to it You can use the Internet more easily after connecting a...

Page 56: ...V You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files To connect the TV to a mobile device refer to Connecting Your Mobile Device You can use the following functions on the m...

Page 57: ...y due to the network communication problems If this occurs use a USB device For more information about connection to mobile device refer to Connecting Your Mobile Device Playing multimedia content on USB device 1 Connect a USB device to the USB port When a pop up message appears on the screen select Browse to easily move to the list of multimedia content list stored on the device 2 Select a conten...

Page 58: ...nfigured for a schedule viewing To set up a schedule viewing you must first set the TV s clock Settings General System Manager Time Clock Set Setting up a schedule viewing for a channel Using the schedule viewing options in the programme info window Press the Select button while watching TV The Programme Info window appears Select a programme that will be broadcast using the left or right directio...

Page 59: ...set up a maximum total of 30 Schedule Viewing entries The menus may not appear depending on the model or geographical area Setting the Schedule Viewing Time Live TV Schedule Manager Scheduled Manually Edit You can set the start time of a schedule viewing The start time can be set up to 10 minutes before the programme starts The menus may not appear depending on the model or geographical area Cance...

Page 60: ...Displays the channels that have been automatically searched TV PLUS While the TV is connected to the Internet you can watch popular programmes or highlights for each theme through a virtual channel at any time As with regular channels the TV provides the daily programme schedules for TV PLUS This function may not be supported depending on the model or geographical area Favourites Displays Favourit...

Page 61: ...n the channel is locked or unlocked A locked channel cannot be viewed If you want to set the password set Settings Broadcasting Apply Channel Lock to On For more information about how to set your password refer to Setting up a password Changing a channel name After selecting a channel to change in Edit Channels select Rename channel to change the channel name This function is only available for se...

Page 62: ...mbol You can create up to five favourites lists so that your family can create their own personal favourites list Registering channels as favourites Live TV Channel List 1 Press the right directional button on your remote control 2 Select Favourites 3 Select one of the five favourites lists 4 Move to Edit Favourites 5 Select a channel to add to the favourites list 6 Select icon The selected channe...

Page 63: ... to Favourites Removing channels from a favourites list Select channels in a favourites list and then select the icon Rearranging a favourites list Select one or more channels and then select Change order The Change order highlight appears Press the up down directional buttons to indicate the new location for the channels Press the Select button to set the channels into their new location Renaming...

Page 64: ...to do this The Auto Tuning Settings may not appear depending on the model or geographical area Restricting Viewing to Specific Channels Settings Broadcasting Apply Channel Lock Try Now By selecting the menu you can turn on or off the Apply Channel Lock function Selecting the broadcasting audio option Settings Broadcasting Dual Sound Try Now Set audio options for stereo or bilingual broadcasts For ...

Page 65: ...ur System Sound System Channel and Search to scan for analogue channels Then select Store to store the scanned channels in the TV This function is only available for analogue broadcasts Channel mode P programme mode When tuning is complete the broadcasting stations in your area have been assigned to position numbers from P0 to P99 You can select a channel by entering the position number in this mo...

Page 66: ...ture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience Dynamic Makes the picture brighter and clearer in bright viewing environments Standard Is the default mode suitable for general viewing environments Natural Reduces eye strain for a comfortable viewing experience Movie Is suitable forwatching TV or movies in a dark room This function may not be supp...

Page 67: ...tness Try Now Contrast Try Now Sharpness Try Now Colour Try Now Tint G R Try Now Apply Picture Settings Try Now Digital Clean View Try Now Contrast Enhancer Try Now Film Mode This function is only available when the input signal is TV AV Component 480i 576i 1080i or HDMI 1080i Colour Tone Try Now White Balance Try Now Gamma Try Now Colour Space Settings Try Now Reset Picture Try Now ...

Page 68: ...geographical area The game mode is not available for normal TV viewing The screen may shake somewhat When Game Mode is enabled Picture Mode and Sound Mode are switched to Game automatically To use other external device on the same port remove the game console connection turn off the function and then connect the external device to the port Configuring game mode details Configuring Game Motion Plus...

Page 69: ...is only available when the input signal connected to the TV via an HDMI connector is set to RGB444 Picture Support Functions Configure the picture settings foryour TV Changing the picture size Settings Picture Picture Size Settings Picture Size Try Now You can change the size of the picture displayed on the TV screen 16 9 Standard Custom 4 3 Supported picture sizes differwith the input signal For ...

Page 70: ...om and Position Try Now This function is available only if Picture Size is set to Custom To change the picture position on analogue channels first enlarge the picture and then change the position Configuring a Sound Mode and Expert Settings Change the Sound Mode and adjust Expert Settings Choosing a sound mode Settings Sound Sound Mode Try Now You can select a favourite sound mode suitable for the...

Page 71: ...supported depending on the model HDMI Input Audio Format Try Now Digital Output Audio Format Try Now If you use a receiver that does not support Dolby Digital Plus you will hear no sound if you select Dolby Digital The Dolby Digital option is only available via ARC HDMI for external devices that support the format Audio Delay Try Now Auto Volume Sound Feedback Try Now Reset Sound Try Now Standard ...

Page 72: ...must be paired using the TV s Bluetooth function For more information on pairing refer to the Bluetooth audio device s operating manual This function may not be supported depending on the model or geographical area If the TV fails to find a Bluetooth audio device place the device closer to the TV and then select Refresh When you turn on a paired Bluetooth audio device the TV detects it automatical...

Page 73: ...l sound set up by configuring the surround effect settings You can select any of the surround sound configurations with orwithout a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more Samsung wireless speakers of the same type must be connected to the same wireless network The Samsung audio devices that supports the Wi Fi function must be con...

Page 74: ...power cable is disconnected and then connected The TV is not connected to the Internet No broadcast signals are received Using the timers Using the sleep timer Settings General System Manager Time Sleep Timer You can use this function to automatically shut off the TV after a pre set period of time You can set the sleep timer to up to 180 minutes to automatically turn off the TV Turning off the TV ...

Page 75: ...on If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Backlight to manually adjust the minimum screen brightness Minimum Backlight Try Now When the Ambient Light Detection is turned on you can manually adjust the minimum brightness of the TV screen to consider the brightness level of the surroundings This function acts only when t...

Page 76: ...storing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected...

Page 77: ...elect all the malicious code to quarantine 2 Select Isolate The selected malicious code is relocated to the Isolated List The Isolated List displays all quarantined malicious codes Using Other Functions View other functions Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts The Accessibility Shortcuts provide access to the accessibility funct...

Page 78: ...rted by Voice Guide even though they are listed in the Language screen English is always supported For more information about the TV language settings refer to Changing the menu language Changing the volume speed and pitch of the Voice Guide You can configure the volume speed and pitch of the voice guide White text on black background high contrast Settings General Accessibility High Contrast Try ...

Page 79: ... Now Learn the menus on the TV screen Once enabled your TV will tell you the structure and features of the menus you select This function is only available when Voice Guide is enabled Listening to the TV through Bluetooth devices forthe hearing impaired Settings General Accessibility Multi output Audio Try Now You can turn on both the TV speaker and Bluetooth devices at the same time When this fun...

Page 80: ...ETURN button Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode to Retail Mode For all other uses select Home Mode With Retail Mode some functions are disabled and the TV automatically resets itself after a preset amount of time Restoring the TV to the factory settings Settings Support Self Diagnosis ...

Page 81: ...x Live TV The teletext mode is activated in the channel that is being watched Each time you press the button the teletext mode changes in the order of Full TTX Double TTX Mix Live TV Full TTX The teletext mode appears on the full screen Double TTX The teletext mode appears on the half screen along with the currently viewed channel on the other half Mix The teletext mode appears transparently on th...

Page 82: ... text to the lower half of the screen press it again For normal display press it once again 9 Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again 7 Cancel Shrinks the Teletext display to overlap with the current broadcast Typical Teletext page Part Contents A Selected page number B Broadcasting channel ident...

Page 83: ...ement on and off This function requires an Internet connection You can also start Remote Management function by pressing and holding the button for 5 or more seconds What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmw...

Page 84: ...d and then select Request Now or Schedule Appointment Send Your service request will be registered The Samsung Contact Centre will contact you to set up or confirm your service appointment You must agree to the terms and conditions for the service request This function may not be supported depending on the geographical area This function requires an Internet connection Diagnosing TV operational is...

Page 85: ...lution Motion Lighting Component Connections Screen Colour If the colour on your TV screen is not correct or the black and white colours are off run Start Picture Test Settings Support Self Diagnosis Start Picture Test If the test results indicate that the problem is not caused by the TV do the following Confirm that the video input connectors are connected to the correct external device video out...

Page 86: ...TV s power cord is connected correctly at both ends and that the remote control is operating normally Make sure that the antenna cable or cable TV cable is firmly connected If you have a cable box or satellite box confirm that it is plugged in and turned on Unable to find a Channel If your TV is not connected to a cable box or satellite box run Auto Tuning Settings Broadcasting Auto Tuning Setting...

Page 87: ... Expert Settings Sharpness Settings Picture Expert Settings Colour See if Energy Saving Mode has been enabled Settings General Eco Solution Energy Saving Mode Try resetting the picture Settings Picture Expert Settings Reset Picture There is a dotted line on the edge of the screen Change Picture Size to 16 9 Standard Settings Picture Picture Size Settings Picture Size 16 9 Standard The picture is b...

Page 88: ... s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then reconnecting the device s power cable No sound is heard Check whether the Digital Output Audio ...

Page 89: ...may not appear depending on the model or geographical area The TV is not receiving all channels Confirm that the coaxial cable is securely connected to the TV Run Start Setup or Auto Tuning Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area The picture is distorted The compression of the video content may cause...

Page 90: ... to the audio output connection of the computer The TVWon t Connect to the Internet When the TV has difficulties connecting to the Internet these steps may help resolve the problem The problem Try this The TV cannot connect to your network or apps for Internet compatible models only Make sure the TV has a network connection Settings General Network Network Status Contact your Internet service prov...

Page 91: ...ce Manager Anynet HDMI CEC Anynet may not function when some other functions are active including Channel Search Smart Hub Initial Setup etc If you have disconnected and then reconnected the HDMI cable scan for devices again or turn your TV off and on I want to start Anynet Move the focus to the Anynet device at Source and then press the up directional button Check if the Anynet device is properly...

Page 92: ...ure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynet If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected please scan for the device again The TV audio is not being played through the receiver Connect an optical cable to the TV and the receiver ARC enables the TV to output digital sound via the H...

Page 93: ...gs Support Self Diagnosis Reset Resets Picture Sound Broadcasting and all other settings except for the network settings to the default settings Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications...

Page 94: ...r at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen Settings Picture Picture Size Settings The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the extern...

Page 95: ...expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use The TV is making a humming noise Your TV utilises high speed switching circuits and high levels of electrical current Depending on the TV s brightness level the TV may seem slightly noisier than a conventional TV Your TV has undergone strict quality contro...

Page 96: ...ype Dual Sound Default Mono Mono Automatic change A2 Stereo Stereo Stereo Mono Automatic change Dual Dual I Dual II Dual I Mono Mono Automatic change NICAM Stereo Stereo Mono Stereo Automatic change Dual Mono Dual I Dual II Dual I If the Stereo signal is too weak and an automatic switching occurs select Mono Available only for the stereo signals Available only when the input source is set to TV ...

Page 97: ...only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates...

Page 98: ...he response to remote commands and the resulting on screen display may be delayed while a web page is loading Loading a web page may be delayed or suspended completely with certain operating systems The copy and paste operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the num...

Page 99: ...ct to the wireless network Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is currently being used by another device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using characters a...

Page 100: ...ecting an external hard drive use the USB HDD port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect to the USB 5V 1A port The...

Page 101: ...b Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 ...

Page 102: ...codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is supported up to 10 Pro 5 1 channels M2 profile WMA1 WMA lossless Voice are not supported wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape ai...

Page 103: ... ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital Plus MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 G 711 A Law μ Law mov flv PS TS Microsoft MPEG 4 v1 v2 v3 OPUS vob svi SVAF Window Media Video v7 WMV1 v8 WMV2 m2ts mts H 263 Sorrenson 30 VP6 webm WebM VP8 60 Vorbis rmvb RMVB RV8 9 10 RV30 40 RealAudio 6 The resolution may not...

Page 104: ...of data transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 is supported up to Level 4 1 TV does not support FMO ASO RS VC1 AP L4 is not supported GMC 2 or above is not supported Audio decoders WMA is supported up to 10 Pro 5 1 channels M2 profile WMA1 WMA ...

Page 105: ...B 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 Installing an anti theft lock An anti theft lock is a physical device that can be used to protect the TV against theft Look for the lock slot on the back of the TV The slot has a icon next to it To use the lock wrap the lock cable around an object that is too heavy to carry and then thread it through the TV s lock slot The ...

Page 106: ...result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions Optimal resolution depends on your model The resolution may not be supported depending on the model IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 ...

Page 107: ...x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55 ...

Page 108: ...guide of the computer or its graphic card IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 70 087 28 322 MAC Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 640 x 480 67 Hz 35 000 66 667 30 240 832 x ...

Page 109: ... 000 31 500 800 x 600 60 Hz 37 879 60 317 40 000 800 x 600 72 Hz 48 077 72 188 50 000 800 x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1280 x 720 60 Hz 45 000 60 000 74 250 1360 x 768 60 Hz 47 712 60 015 85 500 1366 x 768 60 Hz 47 712 59 790 85 500 Optimal resolution depends on your model The reso...

Page 110: ...lay format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 1440 x 576i 50 Hz 15 625 50 000 27 000 720 1440 x 480i 60 Hz 15 734 59 940 27 000 720 x 576 50 Hz 31 250 50 000 27 000 720 x 480 60 Hz 31 469 59 940 27 000 1280 x 720 50 Hz 37 500 50 000 74 250 1280 x 720 60 Hz 45 000 60 000 74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 H...

Page 111: ...ent Lip sync errors may occur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is...

Page 112: ...y button Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then select the left or right directional button in the playback control bar to move backward or forward by10 seconds in the video Move to a specific playback section move up the focus on the playback bar and then select one of the five thumbnails This function may not be supported...

Page 113: ... the playback screen bottom Subtitles Controls video subtitles Subtitles Turns the language of the subtitles on or off Sync Adjusts the synchronisation when the video and the subtitles are not synchronised Reset Sync Resets the subtitle synchronisation adjustment to 0 Size Changes the font size of the subtitles Encoding Displays a list of encoding languages Allows you to change the encoding langua...

Page 114: ...demarks of Dolby Laboratories The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice Open Source used in this product can be found on the following webpage http opensource samsung com Open Source License Notice is written only English ...

Page 115: ...d on speaks to identify items displayed on screen For example it tells you the selected volume the current channel and programme information It also reads out the programme information in the Electronic Programme Guide EPG High Contrast This function allows you to display all menus with an opaque black background and a white font providing maximum contrast Enlarge This function enlarges important ...

Page 116: ...ttons to move between the menu items Press the Select button to turn on or turn off the function indicated by the menu where you are located Again use the up and down directional to move between options and press Select to choose an option To close this menu use the right directional button to get to the Close option and select this or press the button Step by Step instructions to run the options ...

Page 117: ...Voice Guide settings You can also go to an accessibility menu from the TV settings menu This provides more options for example to change the speed of Voice Guide The TV will not verbalise this menu unless Voice Guide is already turned on 1 Press the button 2 Press the left directional button until you reach Settings 3 Press Select and a menu will open 4 Press the down directional button to reach G...

Page 118: ...e desired channel and then press the Select button Use the number buttons directly on the standard remote control to change the channel Changing volume Use the volume button on the left to change the volume Every time you change the volume the new volume level will be announced Using programme information When watching TV press the Select button to view programme information which appears at the t...

Page 119: ...hing the programme by selecting Schedule Viewing Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing Cancelling a scheduled viewing from Smart Hub Live TV Schedule Manager Scheduled Manually Delete 1 Press the button to open Smart Hub and then press the left or right directional button to move to Live TV Press the up directional button to move to the top row and then pre...

Page 120: ... the Select button to choose a category you want from the Category list The Category list contains All Channels and Favourites Use the up and down directional buttons to move to a channel you want to view and then press the Select button All Displays the channels that have been automatically searched TV PLUS While the TV is connected to the Internet you can watch popular programmes or highlights f...

Page 121: ...t button The selected channels are added to the favourites list To add channels to a favourites list Detail 1 Open the Channel List 2 Press the right directional button to move to the Category list 3 Use the up and down directional buttons to move to Favourites and then press Select You will see Favourites1 to Favourites 5 Move to the list to which you want to add channels and then press the Selec...

Page 122: ...nnel you want to delete from the favourites list and then press the Select button 6 Repeat Step 5 to select all channels you want to delete 7 Press the left directional button to move to the icon and then press the Select button The selected channels are deleted from the favourites list Viewing and selecting channels on favourites lists only Live TV Channel List 1 Open the Channel List 2 Press the...

Page 123: ...ms Policy If you want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement though it is a required one select Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Press the button on your remote This will bring up a display with 2 rows Try moving the focus to Live TV or another item on the bottom row The options on the top row change depending o...

Page 124: ...odel or geographical area Using the Home Screen in Smart Hub At the leftmost part of the Home Screen in Smart Hub is the static menu listed below You can quickly and easily use the listed menu items to access the to main TV settings or external devices search and apps Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it...

Page 125: ...elect button To make fine adjustments press the up directional button and then select Equaliser Setup Sound Output You can select which speakers the TV uses for audio output To change the audio output press the Select button To connect to a Bluetooth speaker press the up directional button and then select Speaker List Connecting to a Bluetooth speaker may not be supported depending on the model or...

Page 126: ...talling the corresponding apps on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the Apps Service Universal Guide Universal Guide is an app that allows you to search for and enjoy various content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new dra...

Page 127: ...Words in blue e g Picture Mode indicate a menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row Press Select to open the section you want to read The e Manual contains a section called Learn TV Remote in the Accessibility Guidance at the right corner of the screen This is par...

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