ENG - 20
ENG - 21
07 TROUBLESHOOTING
Refer to the table below if this product does not function properly. If the problem you are experiencing
is not listed below or if the instructions below do not help, turn off the product, disconnect the power
cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
The unit will not turn on.
Is the power cord plugged into the outlet?
;
Connect the power plug to the outlet.
A function does not work when the button
is pressed.
Is there static electricity in the air?
;
Disconnect the power plug and connect it
again.
Sound dropouts occur in BT mode.
;
See the Bluetooth connection sections on
page 13.
Sound is not produced.
Is the Mute function on?
;
Press the
(Mute)
button to cancel the
mute function.
Is the volume set to minimum?
;
Adjust the Volume.
The remote control does not work.
Are the batteries drained?
;
Replace them with new batteries.
Is the distance between the remote control
and Sound Tower main unit too far?
;
Move the remote control closer to the
Sound Tower main unit.
Stereo Group connection is not working.
Is the system in wireless Group Play mode?
;
Disconnect the wireless Group Play mode
and try Stereo Group connection again.
It cannot make a Bluetooth connection.
Is the system connected to another system in
wireless Group Play mode or Stereo Group
mode?
;
Try Bluetooth connection again after
disconnecting the wireless Group Play or
Stereo Group connection.
Are the two Bluetooth devices already
connected?
;
Try Bluetooth connection again after
disconnecting other Bluetooth
connections.
The PAIRING button is not working.
Is the system in wireless Group Play mode or
Stereo Group mode?
;
Try again after disconnecting the wireless
Group Play or Stereo Group connection.
I want to switch the HOST (MAIN) system to
the other in wireless Group Play or Stereo
Group connection.
;
Disconnect Group Play mode, press the
Speaker which you want make to HOST
first, and after it use Group LED to judge
instead connect the others one by one.
;
With Stereo Group mode, MAIN is fixed.
You can not change others as MAIN.
I want to play AUX1 or AUX2 more than 8
hours without control input.
;
Press and hold the button for more than
5 seconds in
AUX1
or
AUX2
mode to disable
Auto Power Down Function. Change from
ON-AUTO POWER DOWN
to
OFF-AUTO
POWER DOWN
.
I can’t connect a SUB to Group play.
;
After 1 hour, the HOST will block any
additional SUB from being added.
Press the
GROUP PLAY
button on HOST,
after it display “
HOST
” message, the SUB
can be reconnected.
It cannot make a “Wireless/Wired Group/
Add Stereo/Bluetooth” connection.
Is the distance between systems too far?
;
It is recommended to make a “Wireless/
Wired Group/Add Stereo/Bluetooth”
pairing within 3.3 ft (1 meter) from the
system.
;
The recommended operating distance
between Sound Tower systems is closer
than 32.8 ft (10 meters).
Summary of Contents for MX-ST50B
Page 1: ...MX ST50B USER MANUAL...
