manualshive.com logo in svg

Samsung ML-216 Series, User Manual

Share
Download
Samsung ML-216 Series User Manual Download Page 55

55

4. Troubleshooting

Understanding the status LED

The color of the LED indicates the machine's current status.

 

•

Some LEDs may not be available depending on model or country.

•

To resolve the error, look at the error message and its instructions from the troubleshooting part. 

•

You can also resolve the error with the guidelines from the 

Samsung Printer Status window or Smart Panel

 program window. 

•

If the problem persists, call a service representative.

 

Summary of Contents for ML-216 Series

Page 1: ...information concerning installation basic operation and troubleshooting on windows ADVANCED This guide provides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries ...

Page 2: ...inting a demo page 24 Media and tray 25 Basic printing 34 3 Maintenance Ordering supplies and accessories 38 Available supplies 39 Available maintenance parts 40 Storing the toner cartridge 41 Redistributing toner 43 Replacing the toner cartridge 44 Cleaning the machine 46 Tips for moving storing your machine 49 4 Troubleshooting Tips for avoiding paper jams 51 Clearing paper jams 52 Understanding...

Page 3: ...know before using the machine Key benefits 4 Features by models 6 Useful to know 8 About this user s guide 9 Safety information 10 Machine overview 15 Control panel overview 18 Turning on the machine 20 Installing the driver locally 21 Reinstalling the driver 22 ...

Page 4: ...ager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard see Understanding Easy Capture Manager on page 160 Samsung Easy Printer Manager and Samsung Printer Status or Smart Panel are a program that monitors and informs you of the machine s status and allows you to customize the machine s settings see Using Samsung Easy Printer Manager on page 164 An...

Page 5: ...rint features on page 141 You can print in various operating systems see System requirements on page 64 Your machine is equipped with a USB interface Supports various wireless network setting method Using the WPS Wi Fi Protected Setup button You can easily connect to a wireless network using the WPS button on the machine and the access point a wireless router Using the USB cable or a network cable...

Page 6: ...rating System ML 216x Series ML 216xW Series Windows Macintosh Linux Unix Software ML 216x Series ML 216xW Series PCL printer driver SPL printer driver PS printer driver XPS printer drivera a For XPS driver it is only supported for windows through the Samsung website www samsung com Samsung Easy Printer Manager SyncThru Web Service ...

Page 7: ...es ML 216xW Series Hi Speed USB 2 0 Network Interface Ethernet 10 100 Base TX wired LAN Network Interface 802 11b g n wireless LAN IPv6 Eco printing Easy Eco Driver a a Setting the ECO settings is available from the windows driver Wi Fi Protected Setup WPS Manual duplex 2 sided printing ...

Page 8: ...hoot accordingly see Understanding the status LED on page 55 A paper jam has occurred Open and close the top cover see Front view on page 16 Check the instructions on removing jammed paper in this manual and troubleshoot accordingly see Clearing paper jams on page 52 Printouts are blurry The toner level might be low or uneven Shake the toner cartridge Try a different print resolution setting Repla...

Page 9: ...ng on its options or model you purchased The screenshots in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mainly based on Windows 7 1 Conventions Some terms in this guide are used interchangeably as below Document is synonymous with original Paper is synonymous with media or print media Machine refers to pr...

Page 10: ...d is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarettes etc This could result in electric shock or fire If the machine gets overheated it releases smoke makes strange noises or generates an odd odor immediately turn off the power switch and unplug the m...

Page 11: ...f the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do not allow pets to chew on the AC power telephone or PC interface cords This could result in electric shock or fire and or injury to your pet Do not forcefully pull the paper out during printing It can cause damage to the ...

Page 12: ... turn the power off and disconnect all cords The information below are only suggestions based on the units weight If you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to left the device safety Then lift the machine If the machine weighs under 20 kg 44 09 lbs lift with 1 person If the machine weighs 20 kg...

Page 13: ...s a closet If the machine is not well ventilated this could result in fire The machine should be connected to the power level which is specified on the label If you are unsure and want to check the power level you are using contact the electrical utility company a AWG American Wire Gauge Unplug this product from the wall outlet before cleaning the inside of the machine Do not clean the machine wit...

Page 14: ... shock or fire Do not disassemble the toner cartridge Toner dust can be dangerous if inhaled or ingested Do not burn any of the supplies such as toner cartridge or fuser unit This could cause an explosion or uncontrollable fire When storing supplies such as toner cartridges keep them away from children Toner dust can be dangerous if inhaled or ingested When changing the toner cartridge or removing...

Page 15: ...ackera a Refer to the Quick Install Guide to attach the output stacker to the machine Software CDb b The software CD contains the printer drivers and software applications Misc accessoriesc c Miscellaneous accessories included with your machine may vary by country of purchase and specific model ...

Page 16: ... differ from your machine depending on its model Some features and optional goods may not be available depending on model or country see Features by models on page 6 1 Control panel 3 Tray 5 Output support 7 Toner cartridge 2 Tray handle 4 Output tray 6 Top cover 2 4 3 5 ...

Page 17: ...n 11 Rear view This illustration may differ from your machine depending on its model Some features and optional goods may not be available depending on model or country see Features by models on page 6 1 USB port 2 Power receptacle 1 2 ...

Page 18: ...4 3 WPS Configures the wireless network connection easily without a computer see Wireless network setup on page 104 Configuration sheet Press and hold this button for about 10 seconds until the green LED blinks slowly and release Prints supplies info report error report Press and hold this button for about 15 seconds until the green LED on and release Manual print Press this button each time you l...

Page 19: ... toner depending on what is being printed You can only use this function if the machine s Easy Printer Manager program is installed if you are a macintosh OS user you need to enable Screen Print Settings from the Easy Printer Manager to use the Print Screen feature Configuration sheet Press and hold this button for about 10 seconds until the green LED blinks slowly and release Prints supplies info...

Page 20: ...20 1 Introduction Turning on the machine 1 Connect the machine to the electricity supply first 2 press power on the control panel If you want to turn the power off press power on the control panel 1 2 ...

Page 21: ...nd interface in use Selecting Custom Installation allows you to choose which programs to install Only use a USB cable no longer than 3 meters 118 inches 12 Windows 1 Make sure that the machine is connected to your computer and powered on If the Found New Hardware Wizard appears during the installation procedure click Cancel to close the window 2 Insert the supplied software CD into your CD ROM dri...

Page 22: ...ke sure that the machine is connected to your computer and powered on 2 From the Start menu select Programs or All Programs Samsung Printers your printer driver name Uninstall 3 Follow the instructions in the installation window 4 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 21 ...

Page 23: ... want to set the machine s default settings Refer to the next section if you would like to set or change values This chapter provides information about the overall menu structure and the basic setup options Printing a demo page 24 Media and tray 25 Basic printing 34 ...

Page 24: ...sage Printing a demo page Print a demo page to make sure that the machine is operating correctly Windows only To print a demo page Open the Printing Preferences see Opening printing preferences on page 35 Samsung tab Demo page ...

Page 25: ...t photo paper with this machine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 61 The use of inflammable media or foreign materials left in the printer may lead to overheating of the unit and in rare cases may cause a fire 1 Tray overview To change the size you need to adjust the paper guide If y...

Page 26: ...en the tray Then adjust the tray size to the media size you are loading see Tray overview on page 25 2 Flex or fan the edge of the paper stack to separate the pages before loading papers 3 Place the paper with the side you want to print facing up and open the output tray 2 1 1 2 ...

Page 27: ...s 5 When you print a document set the paper type and size for the tray see Setting the paper size and type on page 33 The settings made from the machine driver override the settings on the control panel a To print in application open an application and start the print menu b Open Printing Preferences see Opening printing preferences on page 35 c Press the Paper tab in Printing Preferences and sele...

Page 28: ...jams do notadd paper whileprintingwhen thereisstill paper in the manual feeder Print media should be loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray To ensure printing quality and to prevent paper jams only load the available paper see Print media specifications on page 61 Flatten any curl on postcards envelopes and labels before loading ...

Page 29: ...els select Labels for Paper Type Whenusing specialmedia we recommend you feed one sheetat a time see Print media specifications on page 61 To see for paper weights for each sheet refer to Print media specifications on page 61 Included Blank Not available Envelope Printing successfully on envelopes depends upon the quality of the envelopes Types Traya Plain Thick Thin Bond Color CardStock Labels En...

Page 30: ...on Use only well constructed envelopes with sharp and well creased folds Do not use stamped envelopes Do not use envelopes with clasps snaps windows coated lining self adhesive seals or other synthetic materials Do not use damaged or poorly made envelopes Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope 1 Acceptable 2 Unacceptable Envelopes with a pee...

Page 31: ...een the labels causing serious jams Curl Must lie flat with no more than 13 mm of curl in any direction Condition Do not use labels with wrinkles bubbles or other indications of separation Make sure that there is no exposed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine compone...

Page 32: ...lems with paper feeding turn the paper around Note that print quality is not guaranteed Must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the machine s fusing temperature for 0 1 second about 170 C 338 F Preprinted paper ink must be non flammable and should not adversely affect machine rollers Before you load preprinted paper verif...

Page 33: ...y set the paper size and type Open the Printing Preferences see Opening printing preferences on page 35 and set the paper size and type in the Paper tab If you want to use special sized paper such as billing paper select Custom in the Paper tab in the Printing Preferences see Opening printing preferences on page 35 ...

Page 34: ...ing Preferences window is for Notepad in Windows 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range are selected within the Print window To take advantage of the advanced printing features click Properties or PreferencesfromthePrintwindow see Openingpr...

Page 35: ...se However the composition of the Printing Preferences window is similar When you select an option in Printing Preferences you may see a warning mark or An mark means you can select that certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the file menu 3 Select...

Page 36: ...esets you made To use a saved setting select it from the Presets drop down list The machine is now set to print according to the settings you have selected To delete saved settings select it from the Presets drop down list and click Delete You can also restore the printer driver s default settings by selecting Default Preset from the Presets drop down list 9 Using help Click the option you want to...

Page 37: ...nd maintenance parts available for your machine Ordering supplies and accessories 38 Available supplies 39 Available maintenance parts 40 Storing the toner cartridge 41 Redistributing toner 43 Replacing the toner cartridge 44 Cleaning the machine 46 Tips for moving storing your machine 49 ...

Page 38: ... to obtain the list of available supplies and maintenance parts To order Samsung authorized supplies accessories and maintenance parts contact your local Samsung dealer or the retailer where you purchased your machine You can also visit www samsung com supplies and then select your country region to obtain the contact information for service ...

Page 39: ...or other supplies will be incompatible with your machine due to different configurations of toner cartridges and other supplies according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guarantee non genuine Samsung toner cartridge s quality Service or repair required as a result of usin...

Page 40: ...eplaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below should be replaced when the life span of each item has been met Parts Average yielda a It will be affected by the operating system used computing performance application software ...

Page 41: ...and store in a dark cabinet Opening the cartridge package prior to use dramatically shortens its useful shelf and operating life Do not store on the floor If the toner cartridge is removed from the printer follow the instructions below to store the toner cartridge properly Store the cartridge inside the protective bag from the original package Store lying flat not standing on end with the same sid...

Page 42: ...e brand refilled or remanufactured toner cartridges Samsung s printer warranty does not cover damage to the machine caused by the use of a refilled remanufactured or non Samsung brand toner cartridges 3 Estimated cartridge life Estimated cartridge life the life of the toner cartridge or imaging unit yield depends on the amount of toner that print jobs require The actual print yield may vary depend...

Page 43: ...is happens you can temporarily improve print quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the toner Before opening the top cover close the output support first If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric ...

Page 44: ...rtridge package They might scratch the drum of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Shake the toner cartridge thoroughly it will increase the initial print quality Do not touch the green underside of the toner cartridge Use the handle on the cartridge to avoid touching this area ...

Page 45: ...Replacing the toner cartridge 45 3 Maintenance When a toner cartridge has reached the end of life the machine will stop printing ...

Page 46: ... a vacuum cleaner toner blows in the air and might be harmful to you During the printing process paper toner and dust particles can accumulate inside the machine This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the machine clears and reduces these problems 4 Cleaning the outside Clean the machine cabinet with a soft lint free cloth Dampen the cl...

Page 47: ...ne 47 3 Maintenance Use a dry lint free cloth to clean the machine If your machine has a power switch turn the power switch off before cleaning the machine Before opening the top cover close the output support first 1 2 ...

Page 48: ...Cleaning the machine 48 3 Maintenance 6 Cleaning the pickup roller Use a dry lint free cloth to clean the machine If your machine has a power switch turn the power switch off before cleaning the machine ...

Page 49: ...ing the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine make sure at least two people are holding the machine securely ...

Page 50: ...ful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solution to your problem in this chapter refer to the Troubleshooting chapter in the Advanced User s Guide see Troubleshooting on page 174 If you cannot find a solution in the User s Guide or the problem persists call fo...

Page 51: ...ned correctly see Tray overview on page 25 Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside of the tray Do not remove paper from the tray while your machine is printing Flex fan and straighten paper before loading Do not use creased damp or highly curled paper Do not mix paper types in a tray Use only recommended print media see Print media specif...

Page 52: ...52 4 Troubleshooting Clearing paper jams To avoid tearing the paper pull the jammed paper out slowly and gently 1 In tray ...

Page 53: ...Clearing paper jams 53 4 Troubleshooting 2 Inside the machine The fuser area is hot Take care when removing paper from the machine Before opening the top cover close the output support first ...

Page 54: ...Clearing paper jams 54 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...

Page 55: ...may not be available depending on model or country To resolve the error look at the error message and its instructions from the troubleshooting part You can also resolve the error with the guidelines from the Samsung Printer Status window or Smart Panel program window If the problem persists call a service representative ...

Page 56: ...idly the machine is printing data On The machine is on line and can be used Red Blinking Waiting for a Print screen button to be pressed for manual printing On The cover is opened Close the cover There is no paper in the tray when receiving or printing data Load paper in the tray Loading paper in the tray on page 26 The machine has stopped due to a major error Orange Blinking Upgrading firmware On...

Page 57: ...r estimated toner cartridge life which indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment printing interval graphics media type and media size Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing Off All toner cartridges are at normal capacity WPS LED ...

Page 58: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 59 Regulatory information 68 Copyright 78 ...

Page 59: ...ension Width x Length x Height 332 x 215 x 178 mm 13 07 x 8 46 x 7 01 inches Weight Machine with consumables 4 95 kg 10 91 lbs Noise Levela Ready mode Less than 26 dB A Print mode Less than 50 dB A Temperature Operation 10 to 32 C 50 to 90 F Storage packed 20 to 40 C 4 to 104 F Humidity Operation 10 to 80 RH Storage packed 20 to 95 RH Power ratingb 110 volt models AC 110 127 V 220 volt models AC 2...

Page 60: ...de Less than 0 45 W 0 1 Wc Wireless d Module T77H262 SPW B4319S a Sound Pressure Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing b See the rating label on the machine for the correct voltage V frequency hertz and type of current A for your machine c For the machine that has a power switch d Wireless model only see Features by models on page 6 Items Descript...

Page 61: ...io 216 x 330 mm 8 5 x 13 inches A4 210 x 297 mm 8 27 x 11 69 inches Oficio 216 x 343 mm 8 5 x 13 5 inches JIS B5 182 x 257 mm 7 17 x 10 12 inches ISO B5 176 x 250 mm 6 93 x 9 84 inches Executive 184 x 267 mm 7 25 x 10 5 inches A5 148 x 210 mm 5 83 x 8 27 inches Envelope Envelope Monarch 98 x 191 mm 3 87 x 7 5 inches 75 to 90 g m2 20 to 24 lbs bond 10 sheets 75 to 90 g m2 20 to 24 lbs bond 1 sheet ...

Page 62: ...ond 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Colored Refer to the Plain paper section Refer to the Plain paper section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bond 75 to 90 g m2 20 to 24 lbs bond 1 sheet Pre printed Refer to the Plain paper section Refer to the Plain paper section 75 to 90 g m2 20 to 24 lbs bond 150 sheets of 80 g m2 21 lbs bon...

Page 63: ...er Refer to the Plain paper section Refer to the Plain paper section 10 sheets 1 sheet Archive Refer to the Plain paper section Refer to the Plain paper section 100 sheets 1 sheet Minimum size custom 76 x 127 mm 3 x 5 inches 60 to 163 g m2 16 to 43 lbs bond Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental condition...

Page 64: ...ver 2003 Intel Pentium III 933 MHz Pentium IV 1 GHz 128 MB 512 MB 1 25 GB to 2 GB Windows Server 2008 Intel Pentium IV 1 GHz Pentium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graphics with 128 MB memory to enable the Aero theme DVD R W Drive Windows Se...

Page 65: ... your machine For Windows 2000 Services Pack 4 or higher is required Macintosh Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 4 Intel processors PowerPC G4 G5 128 MB for a powerPC based Mac 512 MB 512 MB for an Intel based Mac 1 GB 1 GB Mac OS X 10 5 Intel processors 867MHzorfasterPowerPCG4 G5 512 MB 1 GB 1 GB Mac OS X 10 6 Intel processors 1 GB 2 GB 1 GB Mac OS X 10 ...

Page 66: ... 2 32 64 bit SuSE 10 1 32 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 32 64 bit Mandriva 2007 2008 2009 2009 1 2010 32 64 bit Debian 4 0 5 0 32 64 bit Redhat Enterprise Linux WS 4 5 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit CPU Pentium IV 2 4GHz Intel Core 2 RAM 512 MB 1 GB Free HDD space 1 GB 2 GB ...

Page 67: ...ems Specifications Network interface 802 11b g n Wireless LAN Network operating system Windows 2000 Server 2003 Server 2008 XP Vista 7 Server 2008 R2 Various Linux OS Mac OS X 10 4 10 7 Unix Network protocols TCP IPv4 DHCP BOOTP DNS WINS Bonjour SLP UPnP Standard TCP IP Printing RAW LPR IPP WSD SNMPv 1 2 3 HTTP IPSec TCP IPv6 DHCP DNS RAW LPR SNMPv 1 2 3 HTTP IPSec Wireless security Authentication...

Page 68: ...zardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Warning Never operate or service the printer with the protective cover removed from laser scanner assembly The reflected beam although invisible can damage your eyes When using this product these basic...

Page 69: ...or an extended period of time power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR certified models the ENERGY STAR label will be on your machine Check if your machine is ENERGY STAR certified Recycle or dispose of the packaging material for this product i...

Page 70: ... undesired operation This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and ...

Page 71: ...nced radio TV technician for help Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user s authority to operate the equipment Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference causing equipment standard entitled D...

Page 72: ...he following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact manufacturer for service FCC statement for ...

Page 73: ...g adaptor Do not remove the moulded plug If you cut off the moulded plug get rid of it straight away You cannot rewire the plug and you may receive an electric shock if you plug it into a socket Important warning If the wires in the mains lead do not match the colors marked in your plug do the following You must connect the green and yellow wire to the pin marked by the letter E or by the safety E...

Page 74: ...as been designed to work with the national PSTNs and compatible PBXs of the European countries In the event of problems you should contact the Euro QA Lab of Samsung Electronics Co Ltd in the first instance The product has been tested against TBR21 To assist in the use and application of terminal equipment which complies with this standard the European Telecommunication Standards Institute ETSI ha...

Page 75: ...and may be present embedded in your printer system The following section is a general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Ma...

Page 76: ...ice may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Every country has different restricti...

Page 77: ...Regulatory information 77 5 Appendix 20 China only ...

Page 78: ...use of this user s guide Samsung and the Samsung logo are trademarks of Samsung Electronics Co Ltd Microsoft Windows Windows Vista Windows 7 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc All other brand or product names are trademarks of their respective companies or organiz...

Page 79: ...ides information about installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides information concerning installation basic operation and troubleshooting on windows ...

Page 80: ...ttings 139 Setting your machine as a default machine 140 Using advanced print features 141 Using Direct Printing Utility Windows only 149 Using memory hard drive features 150 Macintosh printing 151 Linux printing 153 Unix printing 155 4 Useful management tools Samsung AnyWeb Print 158 Easy Eco Driver 159 Understanding Easy Capture Manager 160 Using SyncThru Web Service 161 Using Samsung Easy Print...

Page 81: ...81 ADVANCED Printing quality problems 181 Operating system problems 189 ...

Page 82: ...e If your machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network93 Installation for Macintosh 83 Reinstallation for Macintosh 84 Installation for Linux 85 Reinstallation for Linux 87 If you are a Windows OS user refer to the Installing the driver locally on page 21 for installing the machin...

Page 83: ...ual components to install 11 Enter the password and click OK 12 Installing software requires you to restart your computer Click Continue Installation 13 After the installation is finished click Close 14 Open the Applications folder Utilities Print Setup Utility For Mac OS X 10 5 10 7 open the Applications folder System Preferences and click Print Fax 15 Click Add on the Printer List For Mac OS X 1...

Page 84: ... to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive 3 Double click the CD ROM icon that appears on your Macintosh desktop 4 Double click the MAC_Installer folder Uninstaller OS X icon 5 Enter the password and click OK 6 When the uninstall is done click OK If a machine has already been added delete it from the Print Setup Utility or Print Fax ...

Page 85: ... welcome screen appears click Next 7 When the installation is complete click Finish The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience If you have any difficulties consult the on screen help that is available through your system menu or from the driver package Windows applications such as Unified Driver C...

Page 86: ...w appears type root in the Login field and enter the system password You must log in as a super user root to install the machine software If you are not a super user ask your system administrator 3 From the Samsung website download the Printer Settings Utility package to your computer 4 Right click the Printer Settings Utility package and extract the package 5 Double click cdroot Linux psu install...

Page 87: ...gin window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your system administrator 3 Click the icon at the bottom of the desktop When the Terminal screen appears type in the following root localhost root cd opt Samsung mfp uninstall root localhost uninstall uninstall sh 4 Click...

Page 88: ...twork connected machine and software Useful network programs 89 Wired network setup 90 Installing driver over the network 93 IPv6 configuration 101 Wireless network setup 104 Samsung MobilePrint 136 Supported optional devices and features may differ according to your model see Features by models on page 6 ...

Page 89: ...ll be sent to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine management solution for network administrators SyncThru Web Admin Service provides you with an efficient way of managing network devices and lets you remotely monitor and troubleshoot network machin...

Page 90: ...ntrol panel and select Network Network Config Network Configuration Yes The machine does not have the display screen Press the Cancel or Stop Clear button for more than five seconds on the control panel The machine without the Cancel or Stop Clear button Press the WPS button formore than ten seconds on the control panel Using this Network Configuration Report you can find your machine s MAC addres...

Page 91: ...ess from the Network Configuration Report see Printing a network configuration report on page 90 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 8 Click Apply and then click OK The machine will automatically print the Network Configuration Report Confirm that all the settings are correct IPv4 configuration using SetIP Macintosh Before using the SetIP program disa...

Page 92: ...Pv4 configuation using SetIP Linux Before using the SetIP program disable the computer firewall from System Preferences or Administrator The following instructions may vary from your model or operating systems 1 Open opt Samsung mfp share utils 2 Double click the SetIPApplet html file 3 Click to open the TCP IP configuration window 4 Enter the machine s new information into the configuration windo...

Page 93: ... s IP address should have been set see Setting IP address on page 90 If the Found New Hardware Wizard appears during the installation procedure click Cancel to close the window 2 Insert the supplied software CD into your CD ROM drive The software CD should automatically run and an installation window will appear 3 Select Install Now TheCustomInstallationallowsyouto selectthemachine s connection an...

Page 94: ... S in the command window Command line Parameters Following table shows commands that can be used in the command window Following command line are effective and operated when command is used with s or S But h H or are exceptional commands that can be operated solely Command line Definition Description s or S Starts silent installation Installs machine drivers without prompting any UIs or user inter...

Page 95: ...created as specified printer name With this parameter you can add printer instances as your wishes Command line Definition Description nd or ND Commands not to set the installed driver as a default machine driver Itindicatesinstalledmachine driver will not be the default machine driver on your system if there are one or more printer drivers installed If there is no installed machine driver on your...

Page 96: ...tIP Macintosh on page 91 If you want to set the wireless setting refer to Setup using Macintosh on page 120 d or D Uninstalls all device drivers and applications from your system This command will remove all installed device drivers and application software from your system v share name or V share name Shares installed machine and add other available platform drivers for Point Print It will instal...

Page 97: ...n Protocol When printing a document containing many pages printing performance may be enhanced by choosing Socket for Printer Type option 18 Enter the machine s IP address in the Address input field 19 Enter the queue name in the Queue input field If you cannot determine the queue name for your machine server try using the default queue first 20 ForMacOSX10 4 ifAutoSelectdoesnotworkproperly select...

Page 98: ... s IP address and model name appears on list field 9 Select your machine and click Next 10 Input the printer description and Next 11 After the machine is added click Finish 12 When installation is done click Finish Add a network printer 1 Double click the Unified Driver Configurator 2 Click Add Printer 3 The Add printer wizard window opens Click Next 4 Select Network printer and click the Search b...

Page 99: ...ide of your UNIX OS for details 4 Unpack the UNIX printer driver package For example on IBM AIX use the following commands gzip d enter the package name tar xf 5 Go to the unpacked directory 6 Run the install script install install is the installer script file which is used to install or uninstall the UNIX Printer Driver package Use chmod 755 install command to give the permission to the installer...

Page 100: ...r in this window according to the following steps 1 Type the name of the printer 2 Select the appropriate printer model from the model list 3 Enter any description corresponding to the type of the printer in the Type field This is optional 4 Specify any printer description in the Description field This is optional 5 Specify the printer location in the Location field 6 Type the IP address or DNS na...

Page 101: ...ation Report that will check IPv6 addresses see Printing a network configuration report on page 90 4 Select Start Control Panel Printers and Faxes 5 Click Add a printer in the left pane of the Printers and Faxes windows 6 Click Add a local printer in the Add Printer windows 7 The Add Printer Wizard window appears Follow the instructions in the window If the machine does not work in the network env...

Page 102: ...er request DHCPv6 Off Never use DHCPv6 regardless of router request Router Use DHCPv6 only when requested by a router 11 From the SyncThru Web Service For models that do not have the display screen on the control panel you need to access SyncThru Web Service first using the IPv4 address and follow the below procedure to use IPv6 1 Access a web browser such as Internet Explorer from Windows Enter t...

Page 103: ...y button Using SyncThru Web Service 1 Start a web browser such as Internet Explorer that supports IPv6 addressing as a URL 2 Select one of the IPv6 addresses Link local Address Stateless Address Stateful Address Manual Address from Network Configuration Report see Printing a network configuration report on page 90 3 Enter the IPv6 addresses e g http FE80 215 99FF FE66 7701 Address must be enclosed...

Page 104: ...n your computer and the machine at a time Wireless network name and network key Wireless networks require higher security so when an access point is first set up a network name SSID the type of security used and a Network Key are created for the network Ask your network administrator about this information before proceeding with the machine installation Infrastructure mode This is an environment g...

Page 105: ...method from the below table Some wireless network installation types may not be available depending on the model or country Set up method Connecting method Description Reference From the machine s control panel Using the WPS recommended See Machines with a display screen on page 108 See Machines without a display screen on page 109 Using the menu button See Using the menu button on page 110 ...

Page 106: ... Access point via WPS button without a USB cable connection Windows user see Access point via WPS button without a USB cable connection on page 115 Macintosh user see Setting the access point using the WPS button on page 124 Ad hoc via USB cable Windows user see Ad hoc via USB cable on page 117 Macintosh user see Ad hoc via USB cable on page 126 Using a network cable See Using a network cable on p...

Page 107: ... may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protected Setup WPS Check if your machine supports Wi Fi Protected Setup WPS Networked computer PIN mode only Choosing your type There are two methods available to connect your machine to a wireless network using the WPS button on the control panel...

Page 108: ...reless network the WPS LED light stays on cAP SSID After completing the wireless network connection process the AP s SSID information appears on the display Connecting in PIN mode 1 Press and hold the WPS button on the control panel for more than 2 seconds 2 The eight digit PIN appears on the display You need to enter the eight digit PIN within two minutes on the computer that is connected to the ...

Page 109: ...ust be printed see Printing a network configuration report on page 90 Inreadymode Pressthe Cancel orStop Clear buttonformorethan five seconds on the control panel The machine without the Cancel or Stop Clear button Press the WPS button formore than ten seconds on the control panel You can find your machine s PIN 2 Press and hold the WPS button on the control panel for more than 4 seconds until the...

Page 110: ...Disconnecting from a network To disconnect the wireless network connection press the WPS button on the control panel for more than two seconds When the Wi Fi network is in idle mode The machine is immediately disconnected from the wireless network and the WPS LED turns off When the Wi Fi network is being used While the machine waits until the current job is finished the light blinks fast on the WP...

Page 111: ...e installed the printer driver once you can access the Wireless Setting program without the CD From the Start menu select Programs or All Programs Samsung Printers your printer driver name Wireless Setting Program Access point via USB cable Items to prepare Access point Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface ...

Page 112: ...the WPS Button See Access point via WPS button without a USB cable connection on page 115 7 Select the method to use from the wireless set up method window Configure the wireless settings manually Go to step 8 Configure the wireless settings by pressing the WPS button on the access point Connect to the wireless network by press the WPS button on the access point or wireless router Follow the instr...

Page 113: ...yption Select the encryption None WEP64 WEP128 TKIP AES TKIP AES Network Key Enter the encryption network key value Confirm Network Key Confirm the encryption network key value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security settings The wireless network security window appears The wi...

Page 114: ...strator to get the static IP address For example If the computer s network information is as shown below IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as follows IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 10 When the window that tells you that the network cable connection is confirmed a...

Page 115: ...int a test page click Print a test page Otherwise just click Next and go to step 18 17 If the test page prints out correctly click Yes If not click No to reprint it 18 If you want to register your machine with the Samusng web site and receive useful information click On line Registration If not click Finish Access point via WPS button without a USB cable connection For models that have a WPS butto...

Page 116: ...uter supports WPS or not If the access point or wireless router has a WPS button select Yes and click Next 7 Follow the instructions on the window to set up the wireless network For models with a display screen follow the steps below aPress and hold the WPS button on the control panel for about 2 4 seconds The machine waits up to 2 minutes for the WPS button on the access point or a router to be p...

Page 117: ...onfirm Printer Connection window appears 10 Select the components to be installed Click Next 11 After selecting the components you can also change the machine name set the machine to be shared on the network set the machine as the default machine and change the port name of each machine Click Next 12 After the installation is finished a window asking you to print a test page appears If you want to...

Page 118: ... to change the ad hoc settings click the Advanced Setting button Enter the wireless Network Name Enter the SSID name you want SSID is case sensitive Operation Mode Select ad hoc Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data secur...

Page 119: ...twork information is as shown follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 9 The Wireless Network Setting Complete window appears Click Next 10 When the wireless network settings are completed disconnect the USB cable between ...

Page 120: ...r access point and machine 3 Insert the supplied software CD into your CD ROM drive 4 Double click the CD ROM icon that appears on your Macintosh desktop 5 Double click the MAC_Installer folder Installer OS X icon 6 Click Continue 7 Read the license agreement and click Continue 8 Click Agree to agree to the license agreement 9 When the message that warns that all applications will close on your co...

Page 121: ...e method to use from the wireless set up method window Configure the wireless settings manually Go to step 13 Configure the wireless settings by pressing the WPS button on the access point Connect to the wireless network by press the WPS button on the access point or a wireless router Follow the instructions in the window When you are done setting the wireless network settings go to step 16 13 Aft...

Page 122: ...Key Confirm the encryption network key value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when the access point has security enabled The wireless network security window appears The window may differ according to its security mode WEP or WPA WEP Select Open System or Shared Key for the authentication and enter the W...

Page 123: ...r to get the static IP address For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 15 When the window that tells you that the network cable connection is confirmed a...

Page 124: ...have a WPS button you can set the wireless network using the WPS button without a USB connection and access point or a router WPS button Items to prepare Access point or wireless router Network connected computer Software CD that was provided with your machine A machine installed with a wireless network interface Creating the infrastructure network 1 Turn on your computer access point and machine ...

Page 125: ... router supports WPS or not If the access point or wireless router has a WPS button select Yes and click Next 12 Follow the instructions in the window to set up the wireless network For models with a display screen follow the steps below aPress and hold the WPS button on the control panel for about 2 4 seconds The machine waits up to 2 minutes for the WPS button on the access point or a router to ...

Page 126: ...ss network set up is completed After installation is finished click Quit After completing the wireless network connection you need to install a machine driver to print from an application see Setup using Macintosh on page 120 Ad hoc via USB cable If you do not have an access point AP you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following...

Page 127: ...reless Network Name Enter the SSID name SSID is case sensitive Operation Mode Select ad hoc Channel Select the channel Auto Setting or 2412 MHz to 2467 MHz Authentication Select an authentication type Open System Authentication is not used and encryption may or may not be used depending on the need for data security Shared Key Authentication is used A device that has a proper WEP key can access th...

Page 128: ...ddress and other network configuration values for the machine For example If the computer s network information is shown as follows IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as shown below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 14 When the window that tells you that the network ...

Page 129: ...twork configuration report on page 90 IP setting using SetIP Program Windows This program is used to manually set the network IP address of your machine using its MAC address to communicate with the machine The MAC address is the hardware serial number of the network interface and can be found in the Network Configuration Report See Setting IP address on page 90 Configuring the machine s wireless ...

Page 130: ...SSID Service Set Identifier is a name that identifies a wireless network access points and wireless devices attempting to connect to a specific wireless network must use the same SSID The SSID is case sensitive Operation Mode Operation Mode refers to the type of wireless connections see Wireless network name and network key on page 104 Ad hoc Allows wireless devices to communicate directly with ea...

Page 131: ...gin ID admin Password sec00000 5 When the SyncThru Web Service window opens click Network Settings 6 Click Wireless Custom You can also turn the Wi Fi network on off 20 Setting the Wi Fi Direct for mobile printing Wi Fi Direct is an easy to setup peer to peer connecting between method for your printer and a mobile device that provides a secure connection and better throughput than ad hoc mode With...

Page 132: ... wired or wireless network We recommend using the default local IP address the default local IP address of the printer for Wi Fi Direct is 192 168 3 1 Group Owner Activate this option to assign the printer the Wi Fi Direct group s owner The Group Owner acts similar to a wireless access point We recommend activating this option Network Key If your printer is a Group Owner a Network Key is required ...

Page 133: ...ill be connected to your mobile device If your mobile device does not support WPS you need to enter the Network Key of a printer instead of pushing the WPS button 21 Troubleshooting Problems during setup or driver installation Printers Not Found Your machine may not be turned on Turn on your computer and the machine USB cable is not connected between your computer and machine Connect the machine t...

Page 134: ...ork environment The machine uses the static address when the computer is configured to static address For example If the computer s network information is as shown below IP address 169 254 133 42 Subnet Mask 255 255 0 0 Then the machine s network information should be as below IP address 169 254 133 43 Subnet Mask 255 255 0 0 Use the computer s subnet mask Gateway 169 254 133 1 Other problems If p...

Page 135: ...ting a network configuration report see Printing a network configuration report on page 90 Check the wireless environment You might not be able to connect to the network in the infrastructure environment where you need to type in a user s information before connecting to the access point or wireless router This machine only supports IEEE 802 11 b g n and Wi Fi Other wireless communication types e ...

Page 136: ...ompatible Samsung printers Besides printing photos web pages and PDFs scanning is also supported If you have Samsung multfunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 23 Downloading Samsung MobilePrint To download Samsung MobilePrint go to the application store Samsung Apps Android Market App Store Marketplace on your mobile device...

Page 137: ...ault print settings 139 Setting your machine as a default machine 140 Using advanced print features 141 Using Direct Printing Utility Windows only 149 Using memory hard drive features 150 Macintosh printing 151 Linux printing 153 Unix printing 155 The procedures in this chapter are mainly based on Windows 7 ...

Page 138: ...ou set the altitude value determine the altitude where you are For Windows and Macintosh users see Device Settings on page 165 For Linux users see Using Smart Panel on page 169 If your machine is connected to the network you can set the altitude via SyncThru Web Service You can also set the altitude in System Setup option on the machine s display 1 High 3 2 High 2 3 High 1 4 Normal 0 4 000 m 13 12...

Page 139: ...and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 3 Right click on your machine 4 For Windows XP Server 2003 Server 2008 Vista select Printing Preferences For Windows 7 or Windows Server 2008 R2 from context menus select Printing preferences If Printing preferences has a you can select other printer drivers connected to the selected printer 5 Change the set...

Page 140: ...2008 Vista select Control Panel Hardware and Sound Printers For Windows 7 select Control Panel Devices and Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers 3 Select your machine 4 Right click your machine and select Set as Default Printer For Windows 7 or Windows Server 2008 R2 if Set as default printer has a you can select other printer drivers connected to t...

Page 141: ...ver from the Samsung website www samsung com find your product Support or Downloads 1 Printing to a file PRN You will sometimes need to save the print data as a file 1 Check the Print to file box in the Print window 2 Click Print 3 Type in the destination path and the file name and then click OK For example c Temp file name If you type in only the file name the file is automatically saved in My Do...

Page 142: ...ies window may differ depending on the machine in use Some menus may not appear on the display depending on options or models If so it is not applicable to your machine Select the Help or click the button from the window or press F1 on your keyboard and click on any option you want to know about see Using help on page 36 Item Description Multiple Pages per Side Selects the number of pages to print...

Page 143: ...e the sheets together Booklet Printinga Prints your document on both sides of a sheet of paper and arranges the pages so that the paper can be folded in half after printing to produce a booklet If you want to make a booklet you need to print on Letter Legal A4 US Folio or Oficio sized print media The Booklet Printing option is not available for all paper sizes Select the available paper Size optio...

Page 144: ...tion We recommend not to print on both sides of the special media such as labels envelopes or thick paper It may cause a paper jam or damage the machine Printer Default If you select this option this feature is determined by the settings you have selected on the control panel of the machine This option is available only when you use the PCL XPS printer driver see Features by models on page 6 None ...

Page 145: ... the Watermark Message box You can enter up to 256 characters The message displays in the preview window Watermark Editing a watermark aTo change the print settings from your software application access Printing Preferences bClick the Advanced tab select Edit from the Watermark drop down list The Edit Watermarks window appears cSelect the watermark you want to edit from the Current Watermarks list...

Page 146: ...y you must create a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark The resolution of the overlay document must be the same as that of the document you will print with the overlay Overlay Creating a new page overlay aTo save the document as an overlay access Printing Prefe...

Page 147: ...rom the Overlay List box dIf necessary check Confirm Page Overlay When Printing box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printing an overlay on your document If this box is not checked and an overlay has been selected the overlay automatically prints with your document eClick OK or Print until you exit the Print window O...

Page 148: ...dential This mode is used for printing confidential documents You need to enter a password to print Store Select this setting to save a document in the hard disk without printing Store and Print This mode is used when printing and storing document at the same time Spool This option can be useful when handling large amounts of data If you select this setting the printer spools the document into the...

Page 149: ...epends on how the PDF file was created The Direct Printing Utility program supports PDF version 1 7 and below For higher versions you must open the file to print it 4 Printing There are several ways you can print using the Direct Printing Utility 1 From the Start menu select Programs or All Programs Samsung Printers Direct Printing Utility Direct Printing Utility The Direct Printing Utility window...

Page 150: ...queue in the order you sent them to the printer You can delete a job from the queue before printing or promote a job to print sooner File Policy You can choose the file policy for generating file name before you proceed with the job through optional memory If the optional memory already has the same name when you entered a new file name you can rename or overwrite it Stored Job You can print or de...

Page 151: ... 9 Changing printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to the following 10 Printing multiple pages on one sheet You can ...

Page 152: ...your Macintosh application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other options to use 5 Click Print and the machine prints on both sides of the paper If you print more than 2 copies the first copy and the second copy might print on the same sheet of paper Avoid printing on both...

Page 153: ...nges the paper size the paper type and the orientation of the documents It enables the duplex feature adds start and end banners and changes the number of pages per sheet Automatic manual duplex printing may not be available depending on models You can alternatively use the lpr printing system or other applications for odd even printing Text Specifies the page margins and set the text options such...

Page 154: ...he Unified Driver Configurator If necessary switch to Printers configuration 2 Select your machine on the available printers list and click Properties 3 The Printer Properties window appears The following five tabs display at the top of the window General Allows you to change the printer location and name The name entered in this tab displays on the printer list in Printers configuration Connectio...

Page 155: ... Copies To take advantage of the printer features provided by your printer driver press Properties see Changing printer settings on page 151 5 Press OK to start the print job 17 Changing the machine settings The UNIX printer driver Print Job Manager in which the user can select various print options in printer Properties The following hot keys may also be used H for Help O for OK A for Apply and C...

Page 156: ...he character margin line space or the columns of the actual print output HPGL 2 tab Use only black pen To print all graphics in black Fit plot to page Fit the entire graphic into a single page Margins tab Use Margins Set the margins for the document By default margins are not enabled The user can change the margin settings by changing the values in the respective fields Set by default these values...

Page 157: ...provided to help you make full use of your machine Samsung AnyWeb Print 158 Easy Eco Driver 159 Using SyncThru Web Service 161 Using Samsung Easy Printer Manager 164 Using Samsung Printer Status 167 Using Smart Panel 169 Using the Linux Unified Driver Configurator 171 ...

Page 158: ...ol helps you screen capture preview scrap and print pages more easily than when you use an ordinary program To open the Program For Windows Select Start All Programs Samsung Printers Samsung AnyWeb Print Download the latest version For Macintosh Open the Applications folder Samsung folder Samsung AnyWeb Print ...

Page 159: ...nter properties should be checked Easy Eco Driver also allows you simple editing such as removing images and texts changing fonts and more You can save frequently used settings as a preset Available for Windows OS users only How to use 1 Open a document to print 2 Print the document A preview window appears 3 Select the options you want to apply to the document You can see the preview of the appli...

Page 160: ...ment tools Understanding Easy Capture Manager Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard Now you can easily print your captured screen as captured or edited ...

Page 161: ...ore configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security tab 1 Click Login on the upper right of the SyncThru Web Service website 2 Type in the ID and Password then click Login ID admin Password sec00000 2 SyncThru Web Service overview Some tabs may not app...

Page 162: ...Pv4 IPv6 filtering and 802 1x Maintenance tab This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails You can also connect to Samsung website or download drivers by selecting the Link menu Firmware Upgrade Upgrade your machine s firmware Contact Information Shows the contact information Link Shows links to useful sites where you can dow...

Page 163: ...ive an alert for 6 Click Apply If the firewall is activated the e mail may not be sent successfully In that case contact the a network administrator 4 Setting the system administrator s information This setting is necessary for using the e mail notification option 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and...

Page 164: ...wo interfaces is easy just click button Availabe for Windows or Macintosh OS users only For Windows Internet Explorer 6 0 or higher is the minimum requirement for Samsung Easy Printer Manager 5 Understanding Samsung Easy Printer Manager To open the program For Windows Select Start Programs or All Programs Samsung Printers Samsung Easy Printer Manager Samsung Easy Printer Manager For Macintosh Open...

Page 165: ...ton This button opens Troubleshooting Guide when an error occurs You can directly open the necessary section in the user s guide 3 Application information Includes links for changing to the advanced settings preference help and about The button is used to change the user interface to the advanced settings user interface 4 Quick links Displays Quick links to machine specific functions This section ...

Page 166: ... to when alerts will be received Email Alert Povides options relating to receiving alerts via email History Alert Provides a history of device and toner related alerts Job Accounting Provides querying of quota information of the specified job accounting user This quota information can be created and applied to devices by job accounting software such as SyncThru or CounThru admin software ...

Page 167: ...ly when you install the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon Mean Description Normal The machine is in ready mode and experiencing no errors or warnings Warning The machine is in a state where an error might occur in the future For example it migh...

Page 168: ...ter Status 168 4 Useful management tools 3 Order Supplies You can order replacement toner cartridge s from online 4 Troubleshooting Youcandirectlyopenthetroubleshootingsectionin the user s guide 5 Close Close the window ...

Page 169: ...Panel You can also launch Smart Panel manually Double click the Smart Panel icon in the Notification Area 1 2 3 4 1 Toner Level You can view thelevel oftonerremainingin each toner cartridge The machine and the number of toner cartridge s shown in the above window may differ depending on the machine in use If you cannot see this feature it is not applicable to your machine 2 Buy Now You can order r...

Page 170: ...art Panel 170 4 Useful management tools 9 Changing Smart Panel s settings Right click on the Smart Panel icon and select Configure Smart Panel Select the settings you want from the Configure Smart Panel window ...

Page 171: ...atically be created on your desktop 10 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click the Startup Menu icon and select Samsung Unified Driver Unified Driver Configurator 2 Click each button on the left to switch to the corresponding configuration window To use the on screen help click Help 3 After changing the configurations cli...

Page 172: ... Allows you to add a new machines Remove Printer Removes the selected machine Set as Default Sets the current selected machine as a default machine Stop Start Stops starts the machine Test Allows you to print a test page to ensure the machine is working properly Properties Allows you to view and change the printer s properties Classes tab The Classes tab shows a list of available machine classes 1...

Page 173: ...ilable ports check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the available ports list Release port Releases the selected port 1 Shows all of the machine classes 2 Shows the status of the class and the number of machines in the class 1 2 3 1 Switches to Ports configuration 2 Shows all of the availab...

Page 174: ... chapter gives helpful information for what to do if you encounter an error Paper feeding problems 175 Power and cable connecting problems 176 Printing problems 177 Printing quality problems 181 Operating system problems 189 ...

Page 175: ...uctions from inside the machine Paper has not been loaded correctly Remove paper from the tray and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keeps jamming There is too much paper in the tray Remove excess paper from the tray If you are printing on sp...

Page 176: ...solutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first and press the Power button on the control panel Disconnect the machine s cable and reconnect it ...

Page 177: ...e the protect cover and sheets are removed from the toner cartridge see Replacing the toner cartridge on page 44 If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the machine cable and reconnect it see Rear view on page 17 Theconnection cablebetweenthecomputerand the machine is defective If possibl...

Page 178: ...tions the paper source selection is found under thePaper tab within the Printing Preferences see Opening printing preferences on page 35 Select the correct paper source See the printer driver help screen see Using help on page 36 A print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings Half the page is blank The page or...

Page 179: ... or out of toner Redistribute the toner if necessary If necessary replace the toner cartridge See Redistributing toner on page 43 See Replacing the toner cartridge on page 44 The file may have blank pages Check the file to ensure that it does not contain blank pages Some parts such as the controller or the board may be defective Contact a service representative The machine does not print PDF files...

Page 180: ...ling paper Paper size and paper size setting do not match Set the correct paper size in the Custom in Paper tab in Printing Preferences see Opening printing preferences on page 35 The printed billing paper is curled The paper type setting does not match Change the printer option and try again Go to Printing Preferences click Paper tab and set type to Thick see Opening printing preferences on page ...

Page 181: ...oner save mode is on Adjust the print resolution and turn the toner save mode off See the help screen of the printer driver A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine see Cleaning the machine on page 46 The surface of the LSU part inside the machine may be dirty Clean the inside of your machine see Cleaning the ma...

Page 182: ...areas to reject toner Try a different kind or brand of paper Change the printer option and try again Go to Printing Preferences click the Paper tab and set type to Thick or Thicker see Opening printing preferences on page 35 If these steps do not correct the problem contact a service representative White Spots If white spots appear on the page The paper is too rough and a lot of dirt from paper fa...

Page 183: ...oblem contact a service representative Black background If the amount of background shading becomes unacceptable Change to a lighter weight paper Check the environmental conditions very dry conditions or a high level of humidity higher than 80 RH can increase the amount of background shading Remove the old toner cartridge and install a new one see Replacing the toner cartridge on page 44 Thoroughl...

Page 184: ...g seams on the reverse side Printing on seams can cause problems Or select Thick Envelope from the Printing Preferences window see Opening printing preferences on page 35 If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Preferences see Opening printing preferences on page 35 Ensure the correct paper ...

Page 185: ... that the paper is loaded properly Check the paper type and quality Ensure that the guides are not too tight or too loose against the paper stack Curl or wave Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 180 in the tray Condition Suggested Soluti...

Page 186: ... are dirty Check for leaking toner Clean the inside of the machine see Cleaning the machine on page 46 Solid color or black pages The toner cartridge may not be installed properly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one see Replacing the toner cartridge on page 44 The machine may require repairing Contact a service ...

Page 187: ...ithin parts of characters that should be solid black You may be printing on the wrong surface of the paper Remove the paper and turn it around The paper may not meet paper specifications Horizontal stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the toner ...

Page 188: ...ng Preferences click the Paper tab and set type to Thin see Opening printing preferences on page 35 An unknown image repetitivelyappearsonafew sheets Loose toner Lightprint or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging Change the altitude setting for your ma...

Page 189: ...emove all software from the startup group then restart Windows Reinstall the printer driver General Protection Fault Exception OE Spool 32 or Illegal Operation messages appear Close all other applications reboot Windows and try printing again Fail To Print A printer timeout error occurred message appear These messages may appear during printing Just keep waiting until the machine finishes printing...

Page 190: ...n image may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF file as an image Some letters are not displayed normally during cover page printing Mac OS cannot create the font while printing the cover page The English alphabet and numbers are displayed normally on the cover page When printing a document in Macintosh ...

Page 191: ...command line parameter then remove it to print properly For Gimp front end select print Setup printer and edit the command line parameter in the command item The machine does not print whole pages and output is printed on half the page It is a known problem that occurs when a color machine is used on version 8 51 or earlier of Ghostscript 64 bit Linux OS and has been reported to bugs ghostscript c...

Page 192: ...printing If the problem persists contact a service representative Limit Check Error report prints The print job was too complex You might need to reduce the complexity of the page or install more memory A PostScript error page prints The print job may not be PostScript Make sure that the print job is a PostScript job Check to see whether the software application expected a setup or PostScript head...

Page 193: ...w samsung com CANADA 1 800 SAMSUNG 726 7864 www samsung com CHILE 800 SAMSUNG 726 7864 www samsung com CHINA 400 810 5858 www samsung com COLOMBIA 01 8000112112 www samsung com COSTA RICA 0 800 507 7267 www samsung com CROATIA 062 SAMSUNG 062 726 7864 www samsung com CZECH REPUBLIC 800 SAMSUNG 800 726786 www samsung com Samsung Zrt česká organizační složka Oasis Florenc Sokolovská394 17 180 00 Pra...

Page 194: ...m ITALY 800 SAMSUNG 726 7864 www samsung com Country Region Customer Care Center Web Site JAMAICA 1 800 234 7267 www samsung com JAPAN 0120 327 527 www samsung com JORDAN 800 22273 www samsung com KAZAKHSTAN 8 10 800 500 55 500 GSM 7799 www samsung com KOSOVO 381 0113216899 KUWAIT 183 2255 www samsung com KYRGYZSTAN 00 800 500 55 500 www samsung com LATVIA 8000 7267 www samsung com LITHUANIA 8 800...

Page 195: ... for landline and mobile normal tariff www samsung com Country Region Customer Care Center Web Site RUSSIA 8 800 555 55 55 www samsung com SAUDI ARABIA 9200 21230 www samsung com SERBIA 0700 SAMSUNG 0700 726 7864 www samsung com SINGAPORE 1800 SAMSUNG 726 7864 www samsung com SLOVAKIA 0800 SAMSUNG 726 7864 www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com SPAIN 902 1 SAMSUNG 902 1...

Page 196: ...amsung com U S A 1 800 SAMSUNG 726 7864 www samsung com UKRAINE 0 800 502 000 www samsung com ua www samsung com ua_ru UZBEKISTAN 8 10 800 500 55 500 www samsung com VENEZUELA 0 800 100 5303 www samsung com VIETNAM 1 800 588 889 www samsung com Country Region Customer Care Center Web Site ...

Page 197: ...s WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachinecanscansomeamountofthe paper at once AppleTalk AppleTalk is a proprietary suite of protocols developed by Apple Inc for computer networking It was included in the original Macintosh 1984 and is now depr...

Page 198: ...at typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on printing For example 5 coveragemeansthatanA4sidedpaperhasabout 5 imageortext on it So if the paper or original has complicated images or lots of text on it the coverage will be higher and at the same...

Page 199: ...runs back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for scanning and printing Generally higher DPI results in a higher resolution more visible detail in the image and a larger file size DRPD Distinctive Ring Pattern Detection Distinctive Ring is a telephon...

Page 200: ...ntrol MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of protocols developed by Apple Computer for computer networking It was included in the original Macintosh 1984 and is now deprecated by Apple in favor of TCP IP networking FDI Foreign Device Interface FDI is...

Page 201: ... platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to electricity IEEE 1284 The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers IEEE The term 1284 B refers to a specific connector type on the end of the p...

Page 202: ...nce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It produces world wide industrial and commercial standards ITU T The International Telecommunication Union is an international organization established to standardize and regulate international radio and ...

Page 203: ...ing functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU T T 4 MH is a codebook based run length encoding scheme optimized to efficiently compress white space As most faxes consist most...

Page 204: ...s but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OSI offers a standard modular approach to network design that divides the required set of complexfunctionsintomanageable self contained functionallayers Thelayers are from top to bottom Application Pre...

Page 205: ...to interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data transfer between two computing endpoints PS See PostScript PSTN The Public Switched Telephone Network PSTN is the network of the world s public circuit switched telephone networks which on industrial...

Page 206: ...ddress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run TCR Transmission Confirmation Report TCR provides details of each transmission such as job status transmission result and number of pages sent This report can ...

Page 207: ...port USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light Watermarks were first introduced in Bologna Italy in 1282 they have been used by papermakers to identify their product and also on postage stamps currency and other government document...

Page 208: ...vanced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection easily without a computer XPS XML Paper Specification XPS is a specification for a Page Description Language PDL and a new document format which has benefits for portable document and electronic documen...

Page 209: ...on for USB cable connected 85 driver reinstallation for USB cable connected 87 printer properties 154 printing 153 unifled driver configurator 171 using SetIP 92 loading paper in manual feeder multi purpose tray 28 paper in the tray1 26 special media 28 local driver installation 21 driver reinstalling 22 M Macintosh common Macintosh problems 190 driver installation for network connected 96 driver ...

Page 210: ...aper 32 special media 28 print resolution set Linux 153 printer preferences Linux 154 Printer Status general information 167 169 Printing 34 printing changing the default print settings 139 Linux 153 Macintosh 151 multiple pages on one sheet of paper Macintosh 151 printing a document Windows 34 printing on both sides of paper Macintosh 152 printing to a file 141 UNIX 155 using direct printing util...

Page 211: ...loading paper in manual feeder multi purpose tray 28 U understanding the status LED 55 UNIX driver installation for network connected 98 printing 155 Unix system requirements 66 USB cable driver installation 83 85 driver reinstallation 84 87 using help 36 152 W watermark create 145 delete 145 edit 145 Windows common Windows problems 189 driver installation for network connected 93 driver installat...

Reviews:

No comments

Brands by name

Popular brands

Load more brands