Samsung Electronics
2-3
ISSUE
When it is initial set up(Easy Set up) in smartthings app, Wi-Fi is disconnected often.
WORK
DETAILS
Cause
Improvement Measure
- Wi-Fi Kit 2.0 is not established due
to Wi-Fi communication problems
among an air conditioner, a router
and a smart phone as there are many
routers around that cause frequency
interference.
- More the duplication of the Wi-Fi
channels between the router to be
installed and the ones around, more
the possibility of the occurrence of
communication problems.
- Start Wi-Fi Analyzer, see if there is a frequency
interference by comparing the channels with the
routers around and set the channel as the
most far-separated one
OTHERS
[Check the frequency of channels]
Start Wi-Fi Analyzer app. (Downloaded from app store)
2-2 Network Environment
