English - 31
05
TROUBLESHOO
TING & TECHNIC
AL SPECIFIC
A
TIONS
troubleshooting
TROUBLESHOOTING
If you have any of the problems listed below try the solutions given.
Problem
Cause
Action
General
The buttons
cannot be
pressed
properly.
Foreign matter may be caught
between the buttons.
Remove the foreign matter and
try again.
For touch models: Moisture is
on the exterior.
Wipe the moisture from the
exterior.
Child lock is activated.
Deactivate Child lock.
The time is not
displayed.
Power is not supplied.
Make sure power is supplied.
The Eco (power-saving) function
is set.
Turn of the Eco function.
The oven does
not work.
Power is not supplied.
Make sure power is supplied.
The door is open.
Close the door and try again.
The door open safety
mechanisms are covered in
foreign matter.
Remove the foreign matter and
try again.
The oven
stops while in
operation.
The user has opened the door
to turn food over.
After turning over the food,
press the Start button again to
start operation.
Problem
Cause
Action
The power
turns of during
operation.
The oven has been cooking for
an extended period of time.
After cooking for an extended
period of time, let the oven cool.
The cooling fan is not working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not suicient ventilation
space for the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Keep the
gaps speciied in the product
installation guide.
Several power plugs are being
used in the same socket.
Designate only one socket to be
used for the oven.
There is no
power to the
oven.
Power is not supplied.
Make sure power is supplied.
There is a
popping
sound during
operation,
and the oven
doesn't work.
Cooking sealed food or using a
container with a lid may causes
popping sounds.
Do not use sealed containers
as they may burst during
cooking due to expansion of the
contents.
The oven
exterior is too
hot during
operation.
There is not suicient ventilation
space for the oven.
There are intake/exhaust outlets
on the front and rear of the
oven for ventilation. Keep the
gaps speciied in the product
installation guide.
Objects are on top of the oven.
Remove all objects on the top
of the oven.
ME83KRQW-1_BW_DE68-04285B-01_EN.indd 31
2015-01-30
2:09:01