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Samsung M4500, E-Manual

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Using Other Functions

74  Running the accessibility functions

75  Running Accessibility Shortcuts

75  Enabling voice guides for the visually impaired

75  Enabling audio for the video description function

76 

White text on black background (high contrast)

76 

Enlarging the font (for the visually impaired)

76 

Learning about the remote control (for the visually impaired)

77  Learning about the TV menu

77  Showing captions

78  Configuring advanced system settings

78  Restoring the TV to the factory settings

Troubleshooting

Getting Support

79  Getting support through Remote Management

80  Finding the contact information for service

80  Requesting service

Diagnosing TV operational issues

There Is a Problem with the Picture

81  Testing the picture

I Can't Hear the Sound Clearly

84  Testing the sound

There Is a Problem with the Broadcast

My Computer Won't Connect

The TV Won't Connect to the Internet

(HDMI-CEC)

 Isn't Working

I Have Trouble Launching/Using Apps

My File Won't Play

I Want to Reset the TV

Other Issues

Picture and Sound

Adjusting the Picture Quality

63  Choosing a picture mode

64  Configuring advanced picture settings

Setting the Viewing Environment for External Devices

65  Playing games on an optimized screen

65  Using HDMI black level

Changing the Picture Size and Position

66  Changing the picture size

66  Fitting the picture to the screen

66 

Adjusting the picture size and/or position

Configuring a Sound Mode and Expert Settings

67  Choosing a sound mode

67  Configuring advanced sound settings

Using the Sound Support Functions

68  Selecting speakers

68  Listening to the TV through a Samsung audio device that 

supports the Wi-Fi function

System and Support

Using the Time Functions and the Timers

69  Setting the current time

71 

Using the timers

Using the Auto Protection Time and Energy Saving Functions

72  Setting the Auto Protection Time

72  Reducing the energy consumption of the TV

Updating the TV’s Software

73  Updating the TV’s software to the latest version

73  Updating the TV automatically

Protecting the TV from Hacking and Malicious Code

74  Scanning the TV and connected storage for malicious code

4

Summary of Contents for M4500

Page 1: ...ster your product at www samsung com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial No _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To directly go to the page that provides instructions on how to use the manua...

Page 2: ...tering Text using the On Screen Virtual Keyboard Quick Guides Using Smart Hub Updating the TV s Software 8 Updating the TV s software to the latest version 8 Updating the TV automatically Getting Supp...

Page 3: ...port Functions 61 Changing the broadcast signal 61 Scanning for available channels 61 Configuring advanced broadcasting audio settings 62 Checking digital channel signal info and strength Smart Featur...

Page 4: ...e Won t Play I Want to Reset the TV Other Issues Picture and Sound Adjusting the Picture Quality 63 Choosing a picture mode 64 Configuring advanced picture settings Setting the Viewing Environment for...

Page 5: ...es 94 Limitations to the use of photo video and music files 95 Supported external subtitles 95 Supported internal subtitles 96 Supported image formats and resolutions 96 Supported music formats and co...

Page 6: ...and geographical area When you press the button on your remote control you can use the following functions and features 1 Notification You can view a list of notifications for all events that occur on...

Page 7: ...s on your TV To use this feature the TV must be connected to the Internet For more information refer to Using the APPS Service 6 Universal Guide Universal Guide is an app that allows you to search for...

Page 8: ...ing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the US...

Page 9: ...more seconds This function requires an Internet connection What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your...

Page 10: ...Play button for 5 or more seconds Continue holding the button until the customer information pop up window appears Requesting service Settings Support Request Support Try Now You can request service w...

Page 11: ...s you how to connect various external devices such as set top boxes game consoles and PCs using pictures If you select the connection method and an external device the connection details appear Connec...

Page 12: ...Try Now Connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Inte...

Page 13: ...e on your TV may differ from the image above depending on the model and geographical area If no wireless router is found select Add Network at the bottom of the list and enter the network name SSID If...

Page 14: ...e TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning th...

Page 15: ...ooting Internet connectivity issues Try Now After reading the following content troubleshoot the Internet connection issue If the problem persists contact your Internet Service Provider No network cab...

Page 16: ...gs General Network Network Status IP Settings 2 After checking the DHCP server status must be active on the router remove the LAN cable and then connect it again Forwireless connection enter the corre...

Page 17: ...etween your TV and your external devices Connecting with an HDMI cable HDMI IN Connecting with a component cable Connect the component cable to the component input connections of the TV and the compon...

Page 18: ...nnections of the TV and the AV output connections of the device as shown in the image below If you are using the TV s AV input connectors connect the device s video output to the TV using a Y connecto...

Page 19: ...ARC cable HDMI IN ARC Connecting with a digital audio optical cable DIGITAL AUDIO OUT OPTICAL Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the W...

Page 20: ...cess the computer s content Connecting through the HDMI port Screen sharing HDMI HDMI IN HDMI DVI HDMI IN When you have connected a PC go to Source and then select the PC icon from the external device...

Page 21: ...nction may not be supported depending on the TV model or mobile device The supported functions may differ depending on the version of the SmartThings app You can install the SmartThings app from App S...

Page 22: ...ce on your TV Afteryou connect a mobile device that supports screen mirroring to your TV you can use screen mirroring to enjoy the screen and sound of the mobile device on your TV wirelessly and play...

Page 23: ...ween external devices connected to the TV You can switch between TV programs and the content of external devices Changing the input signal Source When you select a connected external device on the Sou...

Page 24: ...al area 1 Move the focus to a connected external device 2 Press the up directional button The following functions become available Available functions may differ depending on the port type 1 Edit You...

Page 25: ...following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Use an HDMI cable with a thickness of 0 66 inches 17 mm or less Using a non certified HDMI cab...

Page 26: ...e of the following Use the Quick Settings screen to change to the connected device Use the Select button to select Audio Out Optical on the Sound Output menu Settings up directional button Sound Outpu...

Page 27: ...Connection notes for mobile devices To use the Smart View function the mobile device must support a mirroring function such as Screen Mirroring or Smart View To check whetheryour mobile device suppor...

Page 28: ...operate Anynet HDMI CEC with the remote control Connecting an external device through Anynet and using their menus Settings General External Device Manager Anynet HDMI CEC Try Now 1 Set Anynet HDMI CE...

Page 29: ...can control up to 12 compliant external devices up to 3 of the same type except for home theaters Anynet HDMI CEC can control only one home theater system To listen to 5 1 channel audio from an exter...

Page 30: ...nnel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed by the Internet app Left click Available only in the Inter...

Page 31: ...Device Manager Keyboard Settings You can set up the keyboard with the following functions Keyboard Language Keyboard Type Setting up the mouse Settings General External Device Manager Input Device Ma...

Page 32: ...displays related suggestions from which you can choose one 2 Options Select on the virtual keyboard screen The following options are available The options available may differ depending on the functi...

Page 33: ...ub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service You can view the entire...

Page 34: ...ation You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to view a scheduled program orwhen an event occurs on a registered...

Page 35: ...ct which speakers the TV uses for audio output To change the audio output press the Select button Caption You can watch TV broadcasts with captions To activate deactivate the Caption function press th...

Page 36: ...To use this feature the TV must be connected to the Internet For more information refer to Using the APPS Service 6 Universal Guide Universal Guide is an app that allows you to search for and enjoy v...

Page 37: ...Removing an item on the Home Screen Move the focus to the app you want to delete press the down directional button on the remote control and then select Remove The selected app is deleted You can add...

Page 38: ...Smart Hub settings To reset Smart Hub enter the PIN The default PIN is 0000 You can set the PIN in Settings General System Manager Change PIN Using a Samsung account Create and manage your own Samsun...

Page 39: ...tem Manager Samsung Account Add Account Create with Facebook Creating a Samsung account using a PayPal account Settings General System Manager Samsung Account Add Account Create with PayPal Signing in...

Page 40: ...t information you must be logged in to your Samsung account Although you have deleted your Samsung account you are not unsubscribed To unsubscribe from your Samsung Account visit the Samsung Accounts...

Page 41: ...Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ depending on the geographical area APPS Editor s Choice Most Popular The image on you...

Page 42: ...nt you can install some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is run...

Page 43: ...depending on the model and geographical area 1 Removing an app 1 Select an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an...

Page 44: ...t be supported depending on the model or geographical area 5 Reinstalling an app 1 Select the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Sel...

Page 45: ...ps If you have shared content from your groups you can access them in notifications To use the Gallery app you must be signed in to your Samsung account 1 Open category Move to at the top left of the...

Page 46: ...ontent such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new drama series You can use this feature on your mobi...

Page 47: ...you connected to the SmartThings service via the SmartThings app installed on them You can receive notifications about the statuses of your smart devices To use this function you must be logged in to...

Page 48: ...evice through the SmartThings app in your mobile phone Please refer to the user guide of the SmartThings app for more details Using the e Manual Control and read the manual embedded in your TV Launchi...

Page 49: ...rresponding reference page Some menu screens cannot be accessed from the e Manual Using the Internet Surf the Internet on your TV Internet When you run Internet you can see recently viewed web sites o...

Page 50: ...uch as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing...

Page 51: ...content is played For more information about buttons refer to Buttons and functions available while playing multimedia content The content may not be played depending on the encoding method or file f...

Page 52: ...epending on the model and geographical area In the Guide you can see the daily program schedules for each broadcaster see program information choose a program to watch and set up a scheduled viewing I...

Page 53: ...adcast scheduled program For more information about watching or Schedule Viewing refer to Setting Up a Schedule Viewing Cancel Scheduled Viewing You can cancel scheduled viewings This function may not...

Page 54: ...a channel Using the schedule viewing options from the guide screen On the Guide screen select a program you would like to view press and hold the Select button and then select Schedule Viewing in the...

Page 55: ...g on the model or geographical area Editing a scheduled viewing Live TV Schedule Manager Scheduled Manually You can set up a maximum total of 30 Schedule Viewing entries Setting the Scheduled Viewing...

Page 56: ...s Displays Favorites1 to Favorites 5 Air or Cable To allow you to select Air or Cable as the DTV mode move the focus to Air or Cable and then press the Select button Air is suitable for homes equipped...

Page 57: ...en select Delete Removed channels do not appear in the Channel List Adding back removed channels You can add back removed channels from the Edit Channels screen only Removed channels are displayed in...

Page 58: ...s 0000 To change the PIN go to Settings General System Manager Change PIN Program Rating Lock Settings may not be supported depending on your input signal For more information about how to set your pa...

Page 59: ...nal button on your remote control 2 Select Favorites 3 Select one of the five favorites lists 4 Move to Edit Favorites 5 Select a channel to add to the favorites list 6 Select icon The selected channe...

Page 60: ...es list Removing channels from a favorites list Select channels in a favorites list and then select the icon Rearranging a favorites list Select one or more channels and then select Change order The C...

Page 61: ...to a cable box or satellite box Scanning for available channels Settings Broadcasting Auto Program Try Now Do not use this function if your TV is connected to a cable box or satellite box If the TV h...

Page 62: ...ptions Multi Track Sound Checking digital channel signal info and strength Settings Support Self Diagnosis Signal Information Try Now If your TV is attached to a separate over the air antenna you can...

Page 63: ...ure Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience Dynamic Makes the picture brighter and clearer in bright viewing environments Standard Is the default...

Page 64: ...ness Try Now Contrast Try Now Sharpness Try Now Color Try Now Tint G R Try Now Apply Picture Settings Try Now Digital Clean View Try Now Contrast Enhancer Try Now Film Mode Try Now This function is on...

Page 65: ...n Game Mode is enabled Picture Mode and Sound Mode are switched to Game automatically To use a different external device on the same port remove the game console connection turn off Game Mode and then...

Page 66: ...sizes refer to Picture sizes and input signals Fitting the picture to the screen Settings Picture Picture Size Settings Fit to Screen Try Now This function may not be supported depending on the Pictu...

Page 67: ...supported depending on the model Configuring advanced sound settings Settings Sound Expert Settings Try Now You can personalize the sound quality by adjusting the following settings Balance Try Now Eq...

Page 68: ...peaker Surround Setup Try Now If you ve connected one or more Samsung wireless audio devices that support the Wi Fi function to the TV you can create an optimal sound set up by configuring the surroun...

Page 69: ...cable is disconnected and then connected The Clock Mode is changed from Auto to Manual The TV is not connected to the Internet No broadcast signals are received Setting the clock automatically Setting...

Page 70: ...rrent time Settings General System Manager Time Clock Time Offset Time Offset adjusts the time through a network connection This function is only available if Clock Mode is set to Auto and the TV is c...

Page 71: ...off the TV after a pre set period of time You can set the sleep timer for up to 180 minutes afterwhich it will turn off the TV Turning off the TV using the off timer Settings General System Manager Ti...

Page 72: ...evel to reduce power consumption If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Backlight to manually adjust the minimum screen brig...

Page 73: ...toring it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the...

Page 74: ...neral System Manager Smart Security Scan If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code found You can quarantine isolate th...

Page 75: ...des voice guides for channel change volume adjust information on current and upcoming programs schedule viewing other TV functions and various content in the Internet and in Search You can go to Voice...

Page 76: ...gs General Accessibility Enlarge Try Now You can enlarge the size of the font on the screen To activate set Enlarge to On Learning about the remote control forthe visually impaired Settings General Ac...

Page 77: ...aption language Settings General Accessibility Caption Settings Caption Mode Default CC1 CC4 Text1 Text4 Analog channels only Operates in either analog TV channel mode orwhen a signal is supplied from...

Page 78: ...TURN button Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode to Retail Mode For all other uses selec...

Page 79: ...Management on and off You can also start this function by pressing and holding the button for 5 or more seconds This function requires an Internet connection What is Remote Support Samsung Remote Sup...

Page 80: ...ing the problem that you encountered and then select Request Now or Schedule Appointment Send Your service request will be registered The Samsung Contact Centerwill contact you to set up or confirm yo...

Page 81: ...on Motion Lighting Component Connections Screen Color If the color on your TV screen is not correct or the black and white colors are off run Start Picture Test Settings Support Self Diagnosis Start P...

Page 82: ...gram The TV image does not look as good as it did in the store Store displays are all tuned to digital HD high definition channels If you have an analog cable box or satellite box upgrade to a digital...

Page 83: ...Power Saving Mode Try resetting the picture Settings Picture Expert Settings Reset Picture There is a dotted line on the edge of the screen Change Picture Size Settings to 16 9 Standard Settings Pict...

Page 84: ...d to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connecto...

Page 85: ...e coaxial cable is securely connected to the TV Run Start Setup or Auto Program Settings General Start Setup Settings Broadcasting Auto Program There are no captions with digital channels Go to Captio...

Page 86: ...kers to the audio output connection of the computer The TVWon t Connect to the Internet When the TV has difficulties connecting to the Internet these steps may help resolve the problem The problem Try...

Page 87: ...ager Anynet HDMI CEC The message Connecting to Anynet device or Disconnecting from Anynet device appears on the screen You cannot use the remote control when the TV is configuring Anynet or switching...

Page 88: ...ate files Most files can be played back but you might experience problems with high bitrate files I Want to Reset the TV Initialize the settings to factory defaults Reset Path Description Reset Settin...

Page 89: ...e Size Settings Picture Size The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external...

Page 90: ...on the screen Change Usage Mode to Home Mode Settings General System Manager Usage Mode The TV is making a popping noise The expansion and contraction of the TV s outer casing may cause a popping noi...

Page 91: ...Application services may be provided in English only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website...

Page 92: ...g a web page may be delayed or suspended completely with certain operating systems Copy and paste operations are not supported When composing an email or a simple message certain functions such as the...

Page 93: ...tly being used by the wireless router If the channel set is currently being used by the wireless router to communicate with another device the result is usually interference and or a communications fa...

Page 94: ...necting an external hard drive use the USB HDD port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the...

Page 95: ...Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip...

Page 96: ...odecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is supported...

Page 97: ...LPCM mp4 mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital Plus MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20...

Page 98: ...data transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264...

Page 99: ...4 3 HDMI 1080i 1080p 16 9 Standard Custom 4 3 USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 Installing an anti theft lock An anti theft lock is a physical device that ca...

Page 100: ...uded in the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions Optimal resolution depends on your mode...

Page 101: ...600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 H...

Page 102: ...ay format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 1440 x 576i 50 Hz 15 625 50 000 27 000 720 1440 x 480i 60 Hz 15 734 59 940 27 000 720 x 57...

Page 103: ...he lock icon To unblock all the categories in a row select the lock under ALL This function may not be supported depending on the model or geographical area Categories on the left TV Y Young children...

Page 104: ...y cautioned R Restricted Children under17 should be accompanied by an adult NC 17 No children under age 17 X Adults only NR Not rated Blocking programs based on their Canadian English Rating This rati...

Page 105: ...sed on their Downloadable U S Rating This rating system only applies to material originating from US DTV channels Parental restriction information is automatically downloaded while you watch DTV chann...

Page 106: ...the option or press the button Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then select the left or right directional button in the play...

Page 107: ...Music on the playback screen bottom Subtitles Controls video subtitles Subtitles Turns the language of the subtitles on or off Sync Adjusts the synchronization when the video and the subtitles are not...

Page 108: ...emarks of Dolby Laboratories The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other...

Page 109: ...urrent channel and program information It also reads out the program information in the Electronic Program Guide EPG Caption This function allows you to turn on captions in programs that provide broad...

Page 110: ...nd down directional buttons to move between the menu items Press the Select button to turn on or turn off the function indicated by the menu where you are located Again use the up and down directional...

Page 111: ...re heard 5 When you have finished and want to exit the e Manual press the button twice to exit Learn TV Remote This function is only available when Voice Guide is enabled Accessing the main accessibil...

Page 112: ...the new channel details will be announced The ways to change the channel are below Channel List Live TV Channel List Press the button The Home Screen appears Use the directional button to move to Live...

Page 113: ...or audio descriptions if they are available To view more detailed program information press and hold the Select button Voice Guide will say more details such as a synopsis of the program Press the lef...

Page 114: ...Set the Clock first Settings General System Manager Time Clock If you need to set the clock again follow the instructions below 1 Press the button to open Smart Hub 2 Press the left directional button...

Page 115: ...program currently broadcasting and then press the Select button to go to live TV on the selected channel and program Other options in the guide In the Guide move to a broadcast scheduled program and...

Page 116: ...en the Guide If you find that you don t have the channels you think you should it is a good idea to check the category and then select Filter By All which will display all tuned channels Setting Up a...

Page 117: ...led and the screen returns to the Guide screen 2 Cancelling a scheduled viewing from Smart Hub Live TV Schedule Manager Scheduled Manually Delete 1 Press the button to open Smart Hub and then press th...

Page 118: ...the up and down directional buttons to move within the channel list Press the right directional button in the Channel List to move to the Category List Use the up and down directional buttons to move...

Page 119: ...ress the Select button The selected channels are added to the favorites list To add channels to a favorites list Detail 1 Open the Channel List 2 Press the right directional button to move to the Cate...

Page 120: ...nel you want to delete from the favorites list and then press the Select button 6 Repeat Step 5 to select all channels you want to delete 7 Press the left directional button to move to the icon and th...

Page 121: ...Live TV or another item on the bottom row The options on the top row change depending on the item selected in the bottom row The buttons to the right of Live TV provide quick access to apps such as Ne...

Page 122: ...d about When you select Allow sound notifications are displayed with a notification sound Settings When the focus is moved to the icon a list of quick settings icons appears above the top of the menu...

Page 123: ...Switching between external devices connected to the TV Search A virtual keyboard appears on the screen and you can search for channels apps titles of movies or apps provided by the Smart Hub service...

Page 124: ...te Words in blue e g Picture Mode indicate a menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional button...

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