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5

Cleaning

High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used 
nearby.

 

Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product 
(Service fee will be charged.)

Do not press the product screen with hands or other objects. There is a risk of damaging the screen.

 

Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

 

Take the following steps when cleaning.

Power off the product and PC.

Disconnect the power cord from the product.

 

Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric 
shock may result.

Wipe the product with a clean, soft and dry cloth.

 

Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.

 

Do not spray water or detergent directly on the product.

Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product 
clean.

Connect the power cord to the product when cleaning is finished.

Power on the product and PC.

Electricity and Safety

Warning

 

Do not use a damaged power cord or plug, or a loose power socket.

 

Do not use multiple products with a single power socket.

 

Do not touch the power plug with wet hands.

 

Insert the power plug all the way in so it is not loose.

 

Connect the power plug to a grounded power socket (type 1 insulated devices only).

 

Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy 
object.

 

Do not place the power cord or product near heat sources.

 

Clean any dust around the pins of the power plug or the power socket with a dry cloth.

Caution

 

Do not disconnect the power cord while the product is being used.

 

Only use the power cord provided with your product by Samsung. Do not use the power cord with 
other products.

 

Keep the power socket where the power cord is connected unobstructed.

 

The power cord must be disconnected to cut off power to the product when an issue occurs.

 

Hold the plug when disconnecting the power cord from the power socket.

Summary of Contents for LS27R750QENXZA

Page 1: ... contents of this manual are subject to change without notice to improve quality Samsung Electronics Samsung Electronics owns the copyright for this manual Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners S27R75 S32R75 ...

Page 2: ... Stand 22 Tidying Up the Connected Cables 23 Connecting and Using a Source Device Read below before installing the product 24 Connecting and Using a PC 24 Connection Using the HDMI Cable 24 Connection Using the MINI DP Cable 25 Connecting the Power 25 Correct posture to use the product 26 DriverInstallation 26 Setting Optimum Resolution 26 Screen Setup SAMSUNG MAGIC Bright 27 Brightness 28 Contras...

Page 3: ...nd Problems with the Installation 41 Upgrade by downloading the firmware from the website 41 System Requirements 41 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 42 Product diagnosis Screen issue 42 Checking the Resolution and Frequency 42 Check the following 42 Q A 44 Specifications General 45 Standard Signal Mode Table 46 Appendix Responsibility forthe Pay ...

Page 4: ...R OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside It is dangerous to make any kind of contact with any internal part of this product AC voltage Rated voltage marked with this symbol is AC voltage This symbol indicates that this product has included important literature concerning operation and m...

Page 5: ...th to wipe the exterior of the product clean 5 Connect the power cord to the product when cleaning is finished 6 Power on the product and PC Electricity and Safety Warning Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect t...

Page 6: ...ren Edible oil such as soybean oil may damage or distort the product Keep the product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bottom edge of the front of the product is not protrudin...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ...esult Keep the AC DC adapter in a well ventilated area If you place the AC DC power adapter hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Insert the power plug into the AC DC adapter until a click sound is heard Do not insert only the po...

Page 9: ...look at distance objects for every1 hour of product use Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of children Exercise caution when adjusting the product angle or stand height Your hand or finger may get stuck and injured Tilting the product at an excessive angle may cause the product to...

Page 10: ... indicator and works as Power On Power button Power LED Off Power saving mode Power LED Blinking Power Off Power button Power LED On The Power LED operation can be swapped by changing in the menu System PowerLED On Actual models because of functional variation maybe haven t this function The power button is located on the left of the rear and used to turn on or off the product Function Key Guide P...

Page 11: ...de screen the following menu options appearwhen the product screen is switched on or the input source is changed Eye Saver Mode Features Eye Saver ModeOff UP DOWN Adjust Brightness Contrast Eye SaverMode PRESS ENTER Display Function Key Guide ...

Page 12: ...nt other users from changing settings Enable Disable To enable or disable the on screen display menu lock display the Menu screen move the jog button to the right to go to the next stage and then press and hold the button to the left for10 seconds If the on screen display menu lock is enabled Brightness and Contrast can be adjusted The PIP PBP function can also be used Eye SaverMode is available I...

Page 13: ...guring Eye Saver Mode Brightness and Contrast from Direct Key Guide Adjust the Brightness Contrast and Eye SaverMode by moving the JOG button Eye Saver Mode Brightness Contrast Off The displayed image may differ depending on the model The default brightness can vary depending on the region Brightness This menu is not available when SAMSUNG MAGICBright is set to Dynamic Contrast mode This menu is n...

Page 14: ...DC 19V SERVICE MINI DP IN HDMI IN Port Description SERVICE Use a USB memory stick to perform software upgrade MINI DP IN MINI DPIN Connects to a PC using a MINI DP cable S27R75 MINI DP IN support 2560 x 1440 144 Hz S32R75 MINI DP IN support 3840 x 2160 60 Hz HDMI IN Connects to a source device using an HDMI cable S27R75 HDMI IN support 2560 x 1440 144 Hz S32R75 HDMI IN support 3840 x 2160 60 Hz DC...

Page 15: ... for approximately 5 seconds Power Off 2 When the message as shown in the following figure is displayed on the product select Yes to upgrade the software Yes No Do you want to update via USB 3 When the screen as shown in the following figure is displayed select Yes Update now Update from version XXXX X to version XXXX X Yes No 4 The software upgrading proceeds Update now Updating product Software ...

Page 16: ...nventions for the SR75 32 model and should be copied to the root directory 4 If the No valid update files found Please check yourUSB device and try again message is displayed this is probably due to the following reasons Update now No valid update files found Please check your USB device and try again OK Cancel A USB memory is not connected to the SERVICE port The files in the connected USB memory...

Page 17: ...store the product with the screen facing down It is recommended that the product be tilted to an angle within the optimum range When installing the product close to a wall with excessive force exercise caution so that your hand is not caught between the product and the wall The rotation and height adjustment has a certain tolerance Stay within the tolerances when rotating or adjusting the height o...

Page 18: ...ing the product Do not directly apply pressure on the screen Do not hold the screen when moving the product Do not hold the product upside down only by the stand Hold the lower corners or edges of the product when moving it ...

Page 19: ...When lowering the product close to the floor make sure you hold the sides of the product Do not lower the product with excessive force There is a risk of damage to your hands Do not put any object under the product There is a risk of damage to the object when lowering the product close to the floor If the product is set up close to a wall and you tilt the stand to raise it up the product may colli...

Page 20: ... before installing the stand on the table It is difficult to tidy up cables if the gap between the table and the partition is narrow For details on how to tidy up cables refer to Tidying Up the Connected Cables 15 mm 75 mm 95 mm Table with a raised edge The stand can be installed if a 90 mm space is available between the spot 15 mm away from one end of the table and the other end or if the distanc...

Page 21: ...ion on the table to protect the product screen 1 3 4 Make sure the product front faces down as shown in the figure Attach and fix the stand to the rear of the product by using the screws Attach the Cover Clean Back Stand After attaching the stand to the product tidy up the cables Fordetails on how to tidy up cables referto Tidying Up the Connected Cables 5 6 7 Install the stand on the table as sho...

Page 22: ...a risk of damaging the product Before placing the product facing down to the table put a cushion on the table to protect the product screen 1 2 3 4 Turn the clamp on the stand installed on the table to the left to disengage the lock If you turn it to the right the lock will be engaged Remove the stand from the table by holding the stand and the bottom of the product Make sure the product front fac...

Page 23: ... as shown in the figure 2 Tidy up the connected Y cable by aligning it with the stand groove as shown in the figure Make sure the Y cable is tidied up at the left of the groove The MINI DP cable can be tidied up at the right side 3 Use the same method to tidy up other cables ...

Page 24: ... information required to use the product properly Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports may vary depending on the product Connection Using the HDMI Cable First make sure that the power cables for product and other devices e g PC settop box etc are removed HDMI IN S27R75 To display 2560 x 1440 144 Hz...

Page 25: ...e that the graphics card of the MINI DP source supports 3840 x 2160 60 Hz Connecting the Power 2 5 4 3 1 1 Connect the power plug to the AC DC adapter Do not remove the power plug after assembly 2 Connect the power cable of the Y cable to the DC19V port on the rear of the product 3 Connect the power cable of the power adapter connected to the power plug to the Y cable which has been tidied up 4 Pl...

Page 26: ...or blink frequently then eye fatigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum resolution will appear ...

Page 27: ...t and brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment In AV mode When the external input is connected through HDMI MINI DP and PC AV Mode is set to AV SAMSUNG MAGIC B...

Page 28: ...le when PIP PBP Mode is set to On Color Adjust the tint of the screen This menu is not available when SAMSUNG MAGICBright is set to Cinema or Dynamic Contrast mode This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is enabled Not available when PIP PBP Mode is set to On Red Adjust the red saturation level Values closer to 100 mean greater intensity f...

Page 29: ...de Set to an optimum picture quality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye SaverMode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxation At the same time the blue light level is lower than i...

Page 30: ...rts provided with the product Changing the Picture Size is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p and product can display normally Not every model can support all of these signals This can only be set when the external input is connected through HDMI MINI DP and PC AV Mode is set to AV Screen Adjustment This option is only available when PC...

Page 31: ...efly or appear after a delay when you enable or disable the PIP PBP function or when you change the screen size with the PIP PBP function activated This can typically arise when a PC and a product are connected to two or more input sources It has nothing to do with the performance of a product The issue is mainly caused when the video signals are delayed in transmission to the product depending on...

Page 32: ...input source In AV mode 4 3 Display the picture of the sub screen with an aspect ratio of 4 3 Suitable forvideos and standard broadcasts 16 9 Display the picture of the sub screen with an aspect ratio of 16 9 Screen Fit Display the picture of the sub screen with the original aspect ratio without cutting anything off The function may not be supported depending on the ports provided with the product...

Page 33: ...t Display the picture of the sub screen with the original aspect ratio without cutting anything off The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied The input source is 480p 576p 720p or1080p and product can display normally Not every model can support all of these signals This can o...

Page 34: ...ice to improve quality Transparency Set the transparency for the menu windows Position H Position Move the menu position to the left or right V Position Move the menu position up or down Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time The OSD menu will automatically d...

Page 35: ...ct to change without notice to improve quality Self Diagnosis 1 Use the Function Key Guide and go to System Self Diagnosis Self Diagnosis DisplayPort Ver HDMI Mode Eco Saving Plus Off Timer Plus PC AV Mode Source Detection System 1 2 2 0 Off Auto Perform this test when you experience a problem with your monitor s picture Return 2 Select OK when the following screen is prompted OK The test photo wi...

Page 36: ...another port of your PC or connected device Reset the settings in System Reset All It is recommended that you use the cable provided at purchase OK DisplayPort Ver Select the DisplayPort version to use Incorrect settings may cause the screen to go blank If this occurs check the device specifications If the product when set to DisplayPort is displaying the message Check the cable connection and the...

Page 37: ... frequency from the graphics card The response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The sound quality of the monitor may be degraded If you encounter any issues when using the function contact the Samsung Service Center If you change the screen resolution while the function is On the screen may intermittently blank...

Page 38: ...rgy compared to the maximum brightness Off Timer Plus Configuring Off Timer Off Timer Turn on Off Timer mode Turn Off After The off timer can be set within a range of 1 to 23 hours The product will automatically power off after the specified number of hours This option is only available when Off Timer is set to On For products for the market in some regions the Off Timer is set to automatically ac...

Page 39: ...HDMI DisplayPort PC or AV Source Detection Select either Auto or Manual as the method to recognize input source Not available when PIP PBP Mode is set to On Key Repeat Time Control the response rate of a button when the button is pressed Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command responds only once when a button is pressed Power LED On Configure the settings to ...

Page 40: ...ove quality Information View the current input source mode frequency and resolution that are in use and the current product version Information Picture PIP PBP OnScreen Display System Information Information Exit HDMI x kHz Hz Current Version The displayed image may differ depending on the model PIP Information Picture PIP PBP OnScreen Display System Information Exit HDMI x kHz Hz DisplayPort Curr...

Page 41: ...tcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment Upgrade by downloading the firmware from the website Visit the Samsung Electronics website at http www samsung com enter the product model and download the firmware file For details on how to upg...

Page 42: ...tion between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI cable is connected to the product and PC The blank spaces found on the screen have nothing to do with the product Blank spaces on the screen are caused by the PC or graphics card To resolve the problem adjust the screen size in the HDMI or DVI settings for the gr...

Page 43: ...within the range of resolution and frequency compatible with the product Next if required change the settings referring to Standard Signal Mode Table P 46 in this manual and the Information menu on the product The screen is too bright The screen is too dark Adjust Brightness and Contrast Screen color is inconsistent Change the Color settings The colors on the screen have a shadow and are distorted...

Page 44: ...en refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Screen Resolution Adjust Resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolutio...

Page 45: ...re 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This product can be installed and used with any Plug and Play compatible systems Two way data exchange between the product and PC system optimizes the product settings Product installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufacturing...

Page 46: ...tings according to the following table by referring to the graphics card user manual DisplayPort S27R75 Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA DMT 640 x 480 31 469 59 940 25 175 VESA DMT 640 x 480 37 ...

Page 47: ... 919 99 946 410 500 VESA CVT 2560 x1440 182 996 119 998 497 750 VESA CVT 2560 x1440 222 192 144 000 586 586 HDMI S27R75 Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA DMT 640 x 480 31 469 59 940 25 175 VESA D...

Page 48: ...1680 x1050 65 290 59 954 146 250 VESA DMT 1920 x1080 67 500 60 00 148 500 VESA CVT 2560 x1440 88 787 59 951 241 500 VESA CVT 2560 x1440 150 919 99 946 410 500 VESA CVT 2560 x1440 182 996 119 998 497 750 Unique Custom Timing 2560 x1440 222 192 144 000 596 807 DisplayPort S32R75 Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28...

Page 49: ... 75 025 135 000 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 60 000 60 000 108 000 VESA 1680 x1050 65 290 59 954 146 250 VESA 1920 x1080 67 500 60 000 148 500 VESA 2560 x1440 88 787 59 951 241 500 VESA 3840 x 2160 133 313 59 997 533 250 HDMI S32R75 Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 VESA 640 x 480 ...

Page 50: ...0 60 000 594 000 Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is...

Page 51: ...rogram If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage ...

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