Samsung Lotus-13R-TSP Service Manual Download Page 77 | Manualshive

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4. Trouble shooting

CPU Fan Control

- One can turn the fan on & off and check the fan's operational conditions without system disassembly

Pic (1) Fan off status

Pic (2) Fan on status

- SAFC's default setting is "Fan off" or "Minimum Fan Speed".

- Press "ON" in "ON/OFF Control" Fan is turned on to
maximum fan speed.

- Press "OFF" in "ON/OFF Control" Fan returns to default
setting.

>Fan Voltage Measurement

- Read Fan RPM indicated in SAFC.

>Fan Voltage Pass/Fail determination

- If Fan RPM satisfies "rpm spec +/-10%", then Fan test is
"PASS" .

Copyright© 1995-2012 SAMSUNG. All rights reserved.

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Summary of Contents for Lotus-13R-TSP

Page 1: ... 13R TSP SERVICEMANUAL 540U3C Contents 1 Precaution 2 Introduction 3 Desassembly and Reassembly 4 Trouble shooting 5 System Wire Diagram Refer to the service manual in the GSPN see the rear cover for more information ...

Page 2: ... 8 System Setup Bios Setup 2 41 2 9 HW Option Materials 2 48 3 Desassembly and Reassembly 3 1 3 1 MainSystem 3 1 3 2 LCD 3 4 4 Trouble shooting 4 1 4 1 General spec 4 1 4 2 Debugging Flow Chart 4 2 4 3 Hardware Troubleshooting 4 5 4 3 1 LCD 4 5 4 3 2 Main System 4 6 4 4 Diagnosis application 4 11 4 5 Bios Micom Update 4 13 4 6 RTC Reset 4 14 4 7 Battery Use time 4 15 4 8 CPU FAN Control 4 16 4 9 S...

Page 3: ...e wall outlet Electricity leakage may cause electric shock DEVICE UNDER TEST READING SHOULD NOT BE ABOVE 0 5mA LEAKAGE CURRENT TESTER TEST ALL EXPOSED METAL SURFACES 2 WIRE CORD ALSO TEST WITH PLUG REVERSED USING AC ADAPTER PLUG AS REQUIRED EARTH GROUND Figure 1 1 Leakage Current Test Circuit 6 Do not spray water on to the product to clean it There is a danger of electric shock or fire and it may ...

Page 4: ...touch the pin of an IC and carefully insert the IC into the black plastic package e When inserting an IC into a PCB be careful with the direction of the IC When installing an IC in the wrong direction it might become damaged f When carrying an IC package the IC with conducting material such as aluminum foil or conducting sponge so as to keep the voltage level of each of the terminals the same g Si...

Page 5: ...ater pipe Connect the ground cable to the ground terminal at the rear of the main body To ground the product connect the ground terminal of the product to a metal water pipe wall outlet or exclusive ground terminal with an electric wire equal to or thicker than 18 Never ground the product to a PVC water pipe phone line TV radio antenna aluminum window or gas pipe because this does not actually gro...

Page 6: ...ollow the instructions below 1 Perform the repair in a location without static electricity 2 Touch your hands to a metal water pipe or some metal object connected to the ground to discharge any static Electricity from your body before handling the parts 3 Touch only the edges of the board if possible 4 Do not touch any parts unless absolutely necessary 5 Disassemble the parts on the anti static el...

Page 7: ...2 Introduction 2 Introduction 2 1 Product Features Copyright 1995 2012 SAMSUNG All rights reserved 2 1 ...

Page 8: ...port Upgradeable by users Yes PC3 10600 1333Mhz PC3 12800 1600Mhz confirmed the compatibility test Display and Graphics LCD 13 3 With TSP Touch Screen Panel electrostatic tempered glass Not support 3 Display Ratio 16 9 Panel TN Surface Type Non Glare Back Light LED Interface LED Vendor Samsung Resolution Number of Pixel HD 1366x768 Win7 Support Win8 Support 1366 X 768 1360 X768 1280 X 768 1280 X72...

Page 9: ...ternal Mono MIC Speaker Power Rating 2 Speakers x 2 Watt with enclosure each External Interfaces Headphone Mic Combo Not Support S PDIF Controls Keyboard volume control Camera Image sensor 1 3 Mega CMOS Color Image Sensor Still Image Capture Resolution 1280 1024 Max 1280 720 800 600 640 480 352 288 320 240 Video Capture Resolution 1280 1024 Max 1280 720 800 600 640 480 352 288 320 240 Frame Rate 3...

Page 10: ...0 BLE BT3 0 HS Type Mini Card half size Interface WLAN PCI E BT USB2 0 Chipset AR9485 WLAN AR3012 Bluetooth Max Link Speed Wi Fi Rx Tx Throughput150Mbps Link Speed is only standard value Actually value will decided by each environmant Antenna 1 Antenna Support WLAN 1TX 1RX BT 1TX RX I O Interface Memory Card Reader maximum support capacity 3 in 1 SD SDHC SDXC SD SDHC SDXC SDHC 32GB SDXC 1TB Contro...

Page 11: ...s Battery capacity 6890mAh Battery rating 52Wh Voltage 7 56V Color Black Dimension 265 8 104 11 6mm W x D x H Weight approximate 315g Recharging Time approximate 3 hours Vendor SDI Dynapack AC Adapter Model Name AD 4019P BA44 00279A Output Power 40W Dimension 92 5 x 38 5 x 27 5mm W x H x D Weight AC Adapter 175g Max Worldwide Compatibility Auto sensing 100 240VAC Line Frequency 50 60Hz Adapter Rat...

Page 12: ...2 Introduction Design LCD Back Aluminum LCD Front Glass System Top Aluminum System Bottom PA GF 50 OS Operating system Win8 2 6 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 13: ...2 Introduction Label Location Copyright 1995 2012 SAMSUNG All rights reserved 2 7 ...

Page 14: ...2 Introduction 2 3 Comparing product specifications 2 8 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 15: ...2 Introduction 2 4 Function of Product Copyright 1995 2012 SAMSUNG All rights reserved 2 9 ...

Page 16: ...2 Introduction 2 10 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 17: ...2 Introduction Keyboard Keyboard arrangement and size can differ to by each country KBD Water Check sheet Location Copyright 1995 2012 SAMSUNG All rights reserved 2 11 ...

Page 18: ...2 Introduction 2 12 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 19: ...2 Introduction 2 5 New Technology ability Inner Battery Please Refer to the Training manual chapter1 TPM Option Copyright 1995 2012 SAMSUNG All rights reserved 2 13 ...

Page 20: ...2 Introduction 2 14 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 21: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 15 ...

Page 22: ...2 Introduction 2 16 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 23: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 17 ...

Page 24: ...2 Introduction USB3 0 2 18 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 25: ...2 Introduction iSSD Copyright 1995 2012 SAMSUNG All rights reserved 2 19 ...

Page 26: ...2 Introduction Wireless Display Please Refer to the Training manual chapter1 2 20 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 27: ...2 Introduction Please Refer to the Training manual chapter1 Copyright 1995 2012 SAMSUNG All rights reserved 2 21 ...

Page 28: ...2 Introduction Windows 8 2 22 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 29: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 23 ...

Page 30: ...2 Introduction 2 24 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 31: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 25 ...

Page 32: ...2 Introduction 2 26 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 33: ...2 Introduction Touch Screen Option Copyright 1995 2012 SAMSUNG All rights reserved 2 27 ...

Page 34: ...2 Introduction 2 28 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 35: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 29 ...

Page 36: ...2 Introduction 2 30 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 37: ...2 Introduction 2 6 Hardware New H W ISSD Copyright 1995 2012 SAMSUNG All rights reserved 2 31 ...

Page 38: ...2 Introduction 1 Intel s 2012 Mobile Platform Cheif River 2 32 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 39: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 33 ...

Page 40: ...2 Introduction 2 34 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 41: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 35 ...

Page 42: ...2 Introduction 2 36 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 43: ...2 Introduction BT 4 0 Copyright 1995 2012 SAMSUNG All rights reserved 2 37 ...

Page 44: ...ver 64bit 9 17 10 2817 WHQL_Generic Realtek ALC26X Win8 Win7 Snd Drv 6 0 1 6699Logo Intel Rapid Start Technology Driver for Windows 8 2 1 0 1002 Win8 Realtek LAN Driver Gigabit 8 2 612 2012 iRST Win8 for NP 11 5 0 1207PV W8Inst Lotus_Jones_TSP_SS Enable 1 0 0 2 Infineon TPM Utility Win8 4 3 0 3137 Airplane Mode Control Driver Win8 64bit 6 2 8400 4218 Driver Intel Wireless Display 3 5 34 0 PV Kindl...

Page 45: ...Featured_Only MS_Pinball_FX2 Dailymotion ChatON Canada Music Maker Jam Windows Reader Metro Pinning SkyNews Norton Studio News Republic Jamie Oliver s Recipe for Metro Skype Metro for Win8 Match A Shape for Metro S Player for Win8 Metro S Camera for Win8 Metro S Gallery for Win8 Metro Evernote Metro for Win8 Accessory Store IE Default HomePage MSN _64bit Jumpstart 12 SkyNews Adobe Reader for Win 8...

Page 46: ...on product descriptions and installation training manuals refer to Chap 1 Development Stage Information Consultation of development stage Known Issue spec Please refer that Consulting Script Consultation 2 40 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 47: ...2 Introduction 2 8 System Setup Bios Setup Copyright 1995 2012 SAMSUNG All rights reserved 2 41 ...

Page 48: ...2 Introduction 2 42 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 49: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 43 ...

Page 50: ...2 Introduction 2 44 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 51: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 45 ...

Page 52: ...2 Introduction 2 46 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 53: ...2 Introduction Copyright 1995 2012 SAMSUNG All rights reserved 2 47 ...

Page 54: ...2 Introduction 2 9 HW Option Materials Basic Item 2 48 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 55: ...2 Introduction Optional Copyright 1995 2012 SAMSUNG All rights reserved 2 49 ...

Page 56: ...2 Introduction 2 50 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 57: ... memory door Picture of system which remove memory door 2 HDD disassembling Remove 4 Red circle Screw and take out FPC cable from the connector 3 mini SSD card mSATA At first disassemble screw red circle change mini SSD card module 4 Cover disassembling Remove 8 screws for removing Bottom 3 Red Circle Careful The hook can be broken Picture of system which removed Bottom Copyright 1995 2012 SAMSUNG...

Page 58: ...the top 8 LCD Cable and TSP cable disassembling LCD TSP Cable Red Square Pull and remove it 9 DC jack cable disassembling DC jack cable Red Square Pull and remove it 10 Memory disassembling Loosen both sides of the hook to remove the memory 11 Fan disassembling After removing 2 screws remove the 3 screws in Sink outlet 12 Main Board disassembling After removing 2 screw up to the remove the Main bo...

Page 59: ...3 Desassembly and Reassembly 13 After full decomposition appearance Copyright 1995 2012 SAMSUNG All rights reserved 3 3 ...

Page 60: ...3 Desassembly and Reassembly 3 2 LCD CAUTION 12 LCD Assy can t disassemble TSP do not function when LCD Assydisassembled 3 4 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 61: ...Units FRU Field Replaceable Unit DDR3 RAM Module 1 slot 7mmH SATA 2 0 HDD Broadcom Wireless LAN BT Combo Module Intel Wireless LAN BT Combo Module Adapter System Fan Heatsink Touch Pad Battery Speaker Main Board PWR Sub Board 3 in 1 Sub Board USB 2 0 Sub Board Harness Cable Harness Cable DC in Cable SATA HDD FPC Main to PWR SubB dFFC USB2 0 FFC 3 in 1 FFC LCD Cable Touchpad FFC Copyright 1995 2012...

Page 62: ... Flow of our company computer product does same as between product universally Refer to attachment Debugging Flowchart more content Training manual how to use the side of the fault diagnosis please refer 4 2 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 63: ...4 Trouble shooting Copyright 1995 2012 SAMSUNG All rights reserved 4 3 ...

Page 64: ...4 Trouble shooting 4 4 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 65: ...k the connection status LCD Module LCD Cable LCD Cable and Main board LCD Connector Connect Cable and Connector perfectly LCD Ass y replace 2 Check if the System LED of the main board is blinking 3 Check if the memory module is out of order Re fixation or Replacement other Memory Card 4 Check if the Power button can be normally pressed Check operating or not 3 The LCD blinks while the system is in...

Page 66: ...there are any alien substances in the Power switch if have change the LED 4 Replace Main Board Check operating or not 2 the system does not boot or immediately turns off after being turned on 1 Since this may be a short circuit in the system Disconnect the power immediately disassemble the system and check if there are any conducting alien objects such as a screw inside 2 Check the connection stat...

Page 67: ...peaker cable and check if the speaker is out of order 4 Check if there is a magnetic object near the speaker 5 Replace Main Board Check if it is out of order 4 I cannot hear sound through the headphones 1 Check if the sound is muted after booting up Windows Fn F6 Mute cancellation Fn Lock enable F6 2 Control panel confirmation Speaker Setting 3 Turn the volume up Fn key volume adjustment 4 Check t...

Page 68: ...nager work normally Display Manager program Re install 3 Check the Control panel Check HDMI section enable 4 Replace Main Board Check if it is out of order 7 The HDD is not recognized 1 Check the connection status of the HDD connector Fix HDD check whether the system can be found if not change the connector on the motherboard and check again Format the HDD and reinstall the operating System 2 If t...

Page 69: ...e Main board Check if it is out of order 10 Camera does not work normally 1 Check the driver status of Camera Check the system manager 2 Check the connection status of camera cable between Camera module 3 Replace Camera module 4 Replace Main Board Check if it is out of order 11 WLAN does not work normally 1 Check the damage status of WLAN Cable Replace WLAN Cable 2 Check the driver status of WLAN ...

Page 70: ...ion status of Heat sink è Screw fixation 7EA 3 Check the connection status of FAN 4 Replace FAN Check if it is out of order 5 Replace Main Board Check if it is out of order 13 TSP function is abnormal or does not work 1 Try Calibrate TSP again in control panel 2 Make sure TSP cable is connected 3 Change LCD Assy 4 10 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 71: ... program will be installed in C WinDiag4 After installation WinDiag4 will automatically start testing the system 4 Uninstallation After terminating the program Just delete C WinDiag4 folder Group Info It displays Group Item Name and Test Count If there is any FAIL or FAULT in the Group Item the color of title will be changed to Red Test Item It displays Test items included in this Group If there i...

Page 72: ...tware that diagnose computer s H W components in DOS environment 2 How to use Pyxis First make Dos bootable USB memory or CD Copy all released files to the Dos bootable device After you boot using the Dos bootable device Select the menu that you want to execute 4 12 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 73: ...MICOM update C up111m XXXX bin d Packing fie C XXXX exe s c XXXX exe is the packing file merging BIOS and MICOM ABXX exe Inform to customer that it is not recommend to update BIOS and Micom in DOS mode If not it can cause fatal error 2 update in the Windows Windows boot Run Samsung update plus check update profile Click BIOS update Copyright 1995 2012 SAMSUNG All rights reserved 4 13 ...

Page 74: ...4 Trouble shooting 4 6 RTC Reset 4 14 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 75: ... Tool BatteryMark v 4 0 1 3 If a customer complains about the battery usage time let them know that the battery usage time may differ depending on the model specifications and the usage environment and recommend the following usage environment for longer battery time Use the company s power saving program BatteryManager and set BatteryManager to Maximum Battery Mode LCD brightness Set to the minim...

Page 76: ...4 Trouble shooting 4 8 CPU FAN Control Checking CPU FAN 1 Check thermal Fan locked well 2 Check FAN cable plugged well 3 change FAN 4 16 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 77: ...AFC s default setting is Fan off or Minimum Fan Speed Press ON in ON OFF Control Fan is turned on to maximum fan speed Press OFF in ON OFF Control Fan returns to default setting Fan Voltage Measurement Read Fan RPM indicated in SAFC Fan Voltage Pass Fail determination If Fan RPM satisfies rpm spec 10 then Fan test is PASS Copyright 1995 2012 SAMSUNG All rights reserved 4 17 ...

Page 78: ...valuate the reason for the malfunction without disassembling the system when the system malfunctions and to test if the system operates normally after replacing a defective FRU Debugging Code In general if a defect of the circuit or part is detected during the system test the system stops at a particular code The error codes for each part of the system are listed in the following table Please Refe...

Page 79: ...DD Upgrade Four screws red circle after removing Disconnect the cable from the connector FPC mini SSD card Upgrade mSATA SSD At first disassemble screw red circle change mini SSD card module Copyright 1995 2012 SAMSUNG All rights reserved 4 19 ...

Page 80: ...4 Trouble shooting Memory Upgrade 4 20 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 81: ...4 Trouble shooting Copyright 1995 2012 SAMSUNG All rights reserved 4 21 ...

Page 82: ...5 System Wire Diagram 5 System Wire Diagram 5 1 System Layout System Layout Height Simulation 5 1 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 83: ...5 System Wire Diagram LCD Layout Cabling Copyright 1995 2012 SAMSUNG All rights reserved 5 2 ...

Page 84: ...5 System Wire Diagram Keyboard KBD Water Check sheet Location 5 3 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 85: ...5 System Wire Diagram 5 2 Board Component MainBoard Front Back Copyright 1995 2012 SAMSUNG All rights reserved 5 4 ...

Page 86: ...5 System Wire Diagram Subboard 5 5 Copyright 1995 2012 SAMSUNG All rights reserved ...

Page 87: ...apan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2012 Samsung Electronics Co Ltd All rights reserved Printed in Korea Code No ...

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