32
English
Using the M
enus
Support menu
Support
Option
Description
Self Diagnosis
Picture Test
■
If you think you have a picture problem, perform the picture
test. Check the colour pattern on the screen to see if the
problem still exists.
Yes
: If the test pattern does not appear or there
is noise in the test pattern, select
Yes
. Therefore,
contact Samsung’s call centre for assistance.
No
: If the test pattern is properly displayed, select
No
. There may be a problem with your external
equipment. Please check your connections. If the
problem still persists, refer to the external device’s
user manual.
Sound Test
■
If you think you have a sound problem, please perform the
sound test. You can check the sound by playing a built-in
melody sound through the TV.
‘Does the problem still exist with this sound test?’ appears
on the screen.
Yes
: If during the sound test you can hear sound only
from one speaker or not at all, select
Yes
. Therefore,
contact Samsung’s call centre for assistance.
No
: If you can hear sound from the speakers, select
No
. There may be a problem with your external
equipment. Please check your connections. If the
problem still persists, refer to the external device’s
user manual.
Signal Information (digital channels only)
■
Unlike analogue channels, which can vary in reception
quality from ‘snowy’ to clear, digital (HDTV) channels have
either perfect reception quality or you will not receive them
at all. So, unlike analogue channels, you cannot fine tune
a digital channel. You can, however, adjust your antenna to
improve the reception of available digital channels.
Software Upgrade
To keep your product up-to-date with new Digital Television
features then software upgrades are periodically broadcast
as part of the normal Television signal. It will automatically
detect these signals and display the software upgrade
banner. You are given the option to install the upgrade.
By Channel
■
Upgrades the software using the
broadcasting
signal.
Standby Mode Upgrade
■
To continue software upgrade with master power on,
select
On
by pressing the ▲ or ▼ button. 45 minutes after
entering standby mode, a manual upgrade is automatically
conducted. Since the power of the unit is turned on
internally, the screen may be on slightly for the LCD
product. This phenomenon may continue for more than 1
hour until the software upgrade is completed.
Alternative Software
■
To display the software version information.
HD Connection Guide
This menu presents the connection method that provides
the optimal quality for the HD TV. Refer to this information
when connecting external devices to the TV.
Contact Samsung
View this information when your TV does not work properly
or when you want to upgrade the software. You can view
the information regarding the call centre, product and
software file download method.
If you hear no sound from the
■
TV’s speakers, before performing
the sound test, make sure
Speaker Select
is set to
TV
speaker
in the Sound menu.
The melody will be heard during
■
the test even if
Speaker Select
is set to
External Speaker
or the
sound is muted by pressing the
MUTE
button.
If the signal strength meter
■
indicates that the signal is weak,
physically adjust your antenna
to increase the signal strength.
Continue to adjust the antenna
until you find the best position
with the strongest signal.
If the function is selected during
■
the software transmission
period, this function searches
for available software and
downloads the software.
The time required to download
■
the software is determined by the
signal status.
Self Diagnosis
►
Software Upgrade
HD Connection Guide
Contact Samsung
Support
[330_UK]BN68-03042G-Eng.indb 32
2010-04-12 �� 11:05:19
