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Welcome to GreatCall!

Thank you for choosing the Jitterbug Touch3. We’ve made it easy for you to stay 
connected to friends and family with the simplicity of GreatCall. Additionally, 
our service professionals and health and safety services are designed to keep 
you protected, connected and in control of your life. This helpful guide contains 
information you need to start using your new smartphone. And if you have any 
questions or need assistance, you can count on us to be here day and night.

Best Regards,
Your friends at GreatCall

For additional information about GreatCall or your new Touch3, visit 

greatcall.com.

Summary of Contents for Jitterbug Touch3

Page 1: ...User Guide ...

Page 2: ......

Page 3: ...s and health and safety services are designed to keep you protected connected and in control of your life This helpful guide contains information you need to start using your new smartphone And if you have any questions or need assistance you can count on us to be here day and night Best Regards Your friends at GreatCall For additional information about GreatCall or your new Touch3 visit greatcall...

Page 4: ...Table of Contents ...

Page 5: ... your Touch3 4 The Back of your Touch3 6 Understanding Touch Gestures 8 Turning your Phone On and Off 9 Turning On your Phone 9 Turning Off your Phone 10 Activating your Touch3 11 Sign into GreatCall 14 Charging the Battery 16 Battery Level Indicator 17 Getting More Information 18 GreatCall Customer Service 19 ...

Page 6: ...2 Using the Lock Screen 24 Lock Screen Features 24 Unlocking your Phone 26 Locking your Phone 27 Shake for Help 28 GreatCall Home Screen 29 Home Tab 30 Organizing your Home Tab 31 People Tab 31 All Apps Button 32 GreatCall Button 32 5Star Button 33 Status Bar 34 Notification Area 35 Status Area 36 ...

Page 7: ...ngs 40 Closing the Notification Panel 41 Ringer and Notification Sounds 42 Adjusting the Ringer Volume 43 Adjusting the Screen Brightness 44 Using the On Screen Keyboard 45 Landscape Keyboard 47 Voice Typing 48 Predictive Text 49 Managing Your Usage 50 What is Data 51 Using Wi Fi to Reduce Your Data Plan Usage 52 Checking your Usage 53 ...

Page 8: ...ll 61 Ignoring the Call 61 Speakerphone 62 Adjusting the Call Volume 63 Accessing the Keypad during Calls 64 Voicemail 65 Setting up your Personalized Voicemail Greeting 66 Listening to your Personalized Voicemail Greeting 68 When to Check Voicemail 68 Listening to Voicemail Messages 70 Deleting Voicemail Messages 70 Returning a Call 71 Checking Voicemail by Calling 71 ...

Page 9: ...emoving Favorites 75 Sorting your Favorites 76 Editing a People Contact 77 Deleting a People Contact 77 People History 78 Section 4 Text Messages 81 Composing and Sending Text Messages 82 Reading and Replying to Text Messages 84 Sending a Photo or Video Message 85 Section 5 Camera and Photo Album 87 The Camera App 88 Taking a Photo 90 ...

Page 10: ...97 Setting up an Existing Gmail Account 98 Setting up an Existing Standard Email Account 98 Composing and Sending Email 99 Composing and Sending Email using the Gmail App 99 Composing and Sending Email using the Email App 99 Reading and Replying to an Email 100 Sending an Email with a Photo or Video Attachment 101 Sending an Email with a Photo or Video using the Gmail App 101 Sending an Email with...

Page 11: ...tion 8 Managing your Settings 111 Wi Fi 112 Connecting to a Wi Fi Network 112 Turning Wi Fi On and Off 113 Bluetooth 114 Pairing a Bluetooth Device 114 Turning Bluetooth On and Off 115 Airplane Mode 116 Turning Airplane Mode On and Off 116 Section 9 Personalize Your Phone 119 Google Account 120 Setting up a New Google Account 120 ...

Page 12: ... Color Theme 121 Changing the Lock Screen Photo 122 Adding a Lock Screen Photo 122 Removing a Lock Screen Photo 122 Changing the Sounds 123 Replacing the Battery 124 Adding more Memory 125 Health and Safety Information 127 Customer Agreement 175 Index 187 ...

Page 13: ...Table of Contents IX Table of Contents ...

Page 14: ...Getting Started X Getting Started ...

Page 15: ...opics Key Items in the Box The Front of your Touch3 The Back of your Touch3 Understanding Touch Gestures Turning your Phone On and Off Activating your Touch3 Sign into GreatCall Charging the Battery Battery Level Indicator Getting More Information GreatCall Customer Service For additional support visit us online at greatcall com support ...

Page 16: ...in the Box The Jitterbug Touch3 box you received includes everything you need to get started Wall Charger USB Cable User Guides Jitterbug Touch3 GET BACK Foryou afriend 25 WithGreatCallLink familiesstayconnected evenwhenthey reapart TM User Guide ...

Page 17: ...hone with the Battery pre installed Wall Charger allows you to charge your phone using any wall outlet USB Cable allows you to connect your phone to the Wall Charger or a computer with a USB port User Guides contains important information about activating and using your phone ...

Page 18: ...Getting Started 4 Getting Started The Front of your Touch3 Front facing Camera Earpiece Power Lock Button Back Button Home Button Display Menu Button ...

Page 19: ...k Button allows you to lock and unlock your phone as well as power it on and off Display shows all the information you need to operate your Touch3 Menu Button displays additional options that may be available for the current screen you are viewing Back Button takes you one step back from your last action Home Button takes you back to the Home Screen ...

Page 20: ...Getting Started 6 Getting Started The Back of your Touch3 Volume Button Speaker Battery Cover Battery Cover Release Microphone Main Camera Power Connector Headset Jack ...

Page 21: ...xpand storage capacity Speaker lets you hear the caller loud and clear when Speakerphone is enabled Main Camera allows you to take pictures or videos Volume Button allows you to adjust the volume of calls and notification sounds Battery Cover protects the Rechargeable Battery and the back of your Touch3 Microphone picks up your voice loud and clear while on a phone call Power Connector allows you ...

Page 22: ...his is your first time using a smartphone understanding how to use these touch gestures will ensure that you get the best Touch3 experience TAP Briefly touch the screen with your fingertip PRESS AND HOLD Touch the screen for an extended period of time DRAG Move your fingertip across the screen without losing contact PINCH AND SPREAD Touch the screen with two fingers and bring them closer or farthe...

Page 23: ...n or Power Lock Button are briefly pressed Turning On your Phone PRESS AND HOLD the Power Lock Button on the right side of your phone until the Display turns on NOTE If your phone does not turn on the battery may need to be charged See Charging the Battery on page 16 for more information on how to charge your phone Power Lock Button ...

Page 24: ...f your Phone 1 PRESS AND HOLD the Power Lock Button on the right side of the phone until the Phone options screen appears 2 TAP the Power off option on the Display The phone will ask if you want to proceed 3 TAP the OK option on the Display 2 1 3 ...

Page 25: ...or the first time it needs to be activated The Setup Wizard built into your phone will help guide you through this process 1 Power on your phone 2 TAP Next at the Welcome screen 3 TAP the check box next to I understand and agree to the terms and conditions above and then TAP Next 2 3 ...

Page 26: ...d 4 IMPORTANT TAP the Easy to use GreatCall option and then TAP Next 5 TAP the option that best describes where the phone was purchased Continue following the on screen instructions until you have successfully activated your phone 5 4 ...

Page 27: ... selected Advanced Android you can TAP the Back Button to change your selection NOTE If you are instructed to go online or call to complete activation please have the following information ready Home and billing address Phone number Email address Credit or debit card information Emergency contact details Serial Number This can be found on the Setup Wizard screen printed on the Activation Card incl...

Page 28: ...l also known as MyGreatCall account so that your built in GreatCall health and safety Apps are ready to go Depending on how you purchased your Touch3 smartphone a MyGreatCall account may already have been created If you re not sure that s alright we ll help you set one up 1 At the MyGreatCall welcome screen TAP the Set Up button to continue ...

Page 29: ...ealth and Safety Apps on page 105 for more information on the built in GreatCall Apps NOTE If you have a MyGreatCall account but you forgot your password TAP Forgot Password on the GreatCall login screen An email will be sent to you with instructions on how to reset your password If you are not comfortable signing in to your MyGreatCall account or you just want to get started using your phone quic...

Page 30: ...r the first time it is recommended that you fully charge the battery A Wall Charger is included with your phone 1 Connect the larger end of the USB Cable to the Wall Charger 2 Insert the smaller end of the USB Cable into the Power Connector located at the bottom of the phone 3 Plug the Wall Charger into a standard wall outlet Wall Charger Power Connector USB Cable USB Cable ...

Page 31: ... is fully charged when the battery icon is completely green When the battery level is low a warning tone and a Battery low message will repeat at regular intervals on the Display When the battery level becomes too low the phone will automatically turn off Charge your phone when not in use so that it is ready when you need it most More information about the common icons you may see in the Status Ba...

Page 32: ...n GreatCall website greatcall com is the place to learn more about the company read about new services available shop for accessories and get answers to frequently asked questions As a GreatCall customer you have exclusive access to mygreatcall com where you can view your remaining monthly minutes review and pay your monthly bill add exclusive apps and services and update your Personal Profile ...

Page 33: ...ustomer Service If you have any questions or comments use any of these ways to contact us Send us an email at customerservice greatcall com Call us toll free at 1 800 733 6632 Write to us at GreatCall Customer Service P O Box 4428 Carlsbad CA 92018 ...

Page 34: ...20 Understanding the Basics Understanding the Basics ...

Page 35: ...ant buttons screens and navigation concepts Topics Navigation Buttons Using the Lock Screen Shake for Help GreatCall Home Screen Status Bar Notification Panel Ringer and Notification Sounds Adjusting the Ringer Volume Adjusting the Screen Brightness Using the On Screen Keyboard Managing your Usage For additional support visit us online at greatcall com support ...

Page 36: ...u are actively viewing Details on additional options available for certain screens will be covered later in this User Guide 2 Home Button no matter what you re doing this will take you back to the Home Screen on your phone If you ever get lost you can press this button to help you get back on track 3 Back Button this will take you one step back from your last action This is helpful if you need to ...

Page 37: ...ack Button NOTE If you get lost while navigating through your phone just PRESS the Home Button to take you back to the Home Screen If you PRESS AND HOLD the Home Button your most recently opened Apps will appear TAP the App you would like to go to or tap the Back Button to close ...

Page 38: ...is not in use to prevent accidental dialing Lock Screen Features Current Time and Date Your Phone Number Battery Level displays your current battery charge level 5Star Button get access to help in any unsafe or uncertain situation see 5Star on page 106 Missed Events quickly see if you missed any calls or messages Unlock Buttons unlocks your phone ...

Page 39: ...Understanding the Basics 25 Understanding the Basics 5Star Button Battery Level Unlock Buttons Current Time Date and Your Phone Number Missed Events ...

Page 40: ...26 Understanding the Basics Understanding the Basics Unlocking your Phone If the Display is off you can PRESS the Power Lock Button to display the Lock Screen At the Lock Screen TAP 1 2 then 3 in order ...

Page 41: ...Display turns off NOTE If your phone hasn t been used after several minutes it will automatically lock and turn off the Display to save power and extend the battery life The phone will take you back to where you left off once you unlock the phone When locking or unlocking your phone be sure to only PRESS the Power Lock Button PRESSING AND HOLDING the Power Lock Button will display an option to tur...

Page 42: ...h3 you can shake your phone at any time to bring up the Help Bubble TAP anywhere inside the Help Bubble to open the Help Guide Here you will find useful help topics such as how to make and receive calls access your Voicemail and use the Camera If you accidentally opened the Help Bubble you can TAP the Back Button to close it ...

Page 43: ...e Screen From this screen you can access all features of your Touch3 The Home Screen is organized with two main tabs Home and People It was designed to be simple so you can easily access Apps and contact People that are the most important to you without having to search through numerous icons Home Tab GreatCall Button People Tab All Apps Button 5Star Button ...

Page 44: ...oicemail listen to voice messages people have left for you See Voicemail on page 65 Text Messages send and receive text messages See Section 4 Text Messages on page 81 Camera capture photos or videos See The Camera App on page 88 Photo Album view your favorite photo or video moments See Viewing your Photos and Videos on page 92 Urgent Care get unlimited access to nurses and doctors wherever you go...

Page 45: ...emove Favorites From there you can check any App you would like to remove from the Home Tab and TAP OK to confirm NOTE You cannot change the order or remove the Phone App from the Home Tab People Tab The People Tab was designed to give you easy access to the contacts that are most important to you Creating a list of your favorite contacts will make dialing friends or family quick and convenient Fo...

Page 46: ...For more information about the built in Apps available on your phone please see Section 7 GreatCall Health and Safety Apps on page 105 GreatCall Button In both the Home and People Tabs you ll see the GreatCall Button at the bottom right corner of the screen TAP this button to see the following options Usage view how many minutes text messages and data megabytes you ve used and have left as well as...

Page 47: ...Brain HQ a brain training system from Posit Science to exercise your attention memory intelligence and more Featured Apps several featured apps recommended by GreatCall Sign In Sign Out access your built in GreatCall health and safety Apps 5Star Button Get access to help in an uncertain or unsafe situation 24 7 For more information see 5Star on page 104 ...

Page 48: ...isplay shows information about the connection status signal strength battery level and time and displays notifications about incoming messages calls and other actions The Status Bar consists of two halves a Notification Area on the left and a Status Area on the right Notification Area Status Area Status Bar ...

Page 49: ...splays icons associated with important events that occur such as new email messages missed calls new voicemails and new text messages Common icons you will see here 100 The battery is 100 charged 100 You have a new text message 100 You have a new voicemail message 100 You have a new email message ...

Page 50: ...gnal strength The more bars the stronger the signal Airplane Mode has been turned on Features such as phone calls text messages email or access to the Internet will be unavailable in this mode No cellular signal is available Try moving to a different location to improve your cellular signal reception Your phone is in Vibrate mode Incoming calls and notifications will not make a sound but instead w...

Page 51: ...il about each notification Expanding the Notification Panel 1 PRESS AND HOLD anywhere in the Status Bar and DRAG your finger down until you reach the bottom of the screen The Notification Panel will expand 2 TAP any notification in the list to automatically take you to the associated App that handles that type of notification For example if you have a notification for a new text message TAPPING th...

Page 52: ...38 Understanding the Basics Understanding the Basics ...

Page 53: ...list by DRAGGING it to the left or right off the screen If you TAP any notification in the list to view more details it will automatically be removed from the Notification Panel All at once With the Notification Panel expanded you can TAP the Clear Button to dismiss all notifications in the list at once NOTE Voicemail notifications can only be cleared by listening to your voicemail messages See Vo...

Page 54: ...t TAP the Quick Settings button you would like to adjust A green colored button indicates that the Quick Settings functionality is on Sound allows you to change the ringer and notification sound behavior to Sounds On Vibrate or Silent Wi Fi allows you to turn Wi Fi on or off For more information see Wi Fi on page 112 Bluetooth allows you to turn Bluetooth on or off For more information see Bluetoo...

Page 55: ...e is enabled you will not be able to make or receive calls send or receive messages or access the Internet See Airplane Mode on page 116 Closing the Notification Panel There are three ways to close the Notification Panel TAP the Back Button or PRESS the Home Button or DRAG upwards starting from the bottom of the screen until you reach the top NOTE Pressing the Home Button will take you back to the...

Page 56: ...n that you just received a text message email or voicemail Notification sounds are typically shorter and are only played once per message received Ringer sounds on the other hand are typically longer and will loop until the caller hangs up the call is directed to your voicemail or the call is answered similar to a landline phone For more information on how to customize your sounds see Changing the...

Page 57: ...ever the phone is unlocked and not actively on a call TAP the upper part of the Volume Button to increase the ringer volume TAP the lower part of the Volume Button to decrease the ringer volume Lowering the ringer volume all the way will allow you to set the ringer to Vibrate or Silent NOTE The ringer volume cannot be adjusted at the Lock Screen or while actively on a call ...

Page 58: ...ment you re in To adjust the screen brightness 1 TAP the All Apps Button located at the bottom of the Home Tab 2 Scroll through the All Apps list by DRAGGING your finger up the Display until you see Settings 3 TAP Settings 4 TAP My Device 5 TAP Display 6 TAP Brightness 7 DRAG the slider until you reach the desired brightness 8 TAP OK to save your brightness setting ...

Page 59: ...er numbers and symbols Once in the Numbers and Symbols keyboard you can TAP 1 3 to view additional symbols TAP ABC to return to the standard keyboard Voice Typing automatically converts your voice to on screen text Spacebar allows you to enter spaces between words Period allows you to enter the period punctuation mark Enter allows you to start a new line of text Backspace allows you to delete any ...

Page 60: ...46 Understanding the Basics Understanding the Basics Predictive Text Backspace Numbers and Symbols Shift Enter Period Spacebar Voice Typing ...

Page 61: ...ens automatically rotate on the Display when you hold your phone horizontally landscape If the On Screen Keyboard is visible it will be displayed in a wider format than it usually is when the phone is held vertically portrait NOTE To close the On Screen Keyboard TAP the Back Button ...

Page 62: ...ted the phone will convert your spoken words into on screen text 1 TAP when the On Screen Keyboard is visible Your Touch3 will display Speak Now and begin listening to your voice 2 Speak clearly and distinctly into the Microphone Your spoken words will begin appearing on the screen 3 TAP to pause Voice Typing TAP again to resume Voice Typing or TAP to return to the On Screen Keyboard ...

Page 63: ...etter you type This feature will also try to predict the correct word even if you accidentally mistype 1 Use the On Screen Keyboard as you normally would As you type a list of predicted words will appear directly above the On Screen Keyboard 2 If you would like to use the predicted word provided TAP the word you would like to be inserted into your message ...

Page 64: ...e of capabilities from sending pictures and videos via email sharing pictures on Facebook browsing the Internet to catch up on the latest news or recipes to downloading the latest Apps and games All of these great features require a data plan and GreatCall offers a variety of flexible plans that will fit your needs For more information on choosing the right data plan for you visit us online at gre...

Page 65: ...a are Sharing photos or videos via email or on social media sites like Facebook Sending and receiving email messages Browsing the Internet using a mobile browser Watching streaming videos on a website or using an app like YouTube Listening to streaming music on a website or using an app like Pandora Turn by turn directions using the Maps App Downloading apps from the Google Play Store ...

Page 66: ...net access instead of the cellular network and therefore will not affect your GreatCall monthly data plan usage For more information on how to set up a Wi Fi connection see Wi Fi on page 112 IMPORTANT When using a Wi Fi network for data periodically check the Status Bar to see that the Wi Fi icon is there indicating you are connected If not data usage may be applied to your monthly GreatCall data ...

Page 67: ...ton at the bottom right corner of the Home Screen and then TAPPING the Usage App Access the My Usage tab online via your mygreatcall com account If you haven t created a MyGreatCall account yet it s easy Just navigate to mygreatcall com and follow the instructions under Create Account NOTE There may be a slight delay in displaying your exact usage Usage is based on the estimated minutes text messa...

Page 68: ...54 Understanding the Basics Understanding the Basics My Usage tab at mygreatcall com Usage App on the Touch3 ...

Page 69: ...Understanding the Basics 55 Understanding the Basics ...

Page 70: ...56 Placing and Receiving Calls Placing and Receiving Calls ...

Page 71: ...ribes how to place and receive calls listen to your voicemail and manage your contacts Topics Dialing a Number Redialing a Number Answering or Ignoring a Call Speakerphone Adjusting the Call Volume Accessing the Keypad during Calls Voicemail People Tab For additional support visit us online at greatcall com support ...

Page 72: ...he signal strength icon mean a stronger and clearer connection 1 TAP Phone on the Home Tab screen 2 Using the Dial Pad enter the phone number you would like to call If you make a mistake TAP the Delete Button DEL to make any corrections 3 TAP the green Call Button to place the call 4 When you re ready to end your call TAP the End Call Button NOTE Always dial using the 10 digit number area code pho...

Page 73: ...Placing and Receiving Calls 59 Placing and Receiving Calls 1 2 3 4 ...

Page 74: ...led are saved in your Call History You can TAP any of your call history contacts to quickly redial the number 1 Tap Phone on the Home Tab 2 TAP the Call History Button 3 TAP the phone number or contact in your call history that you wish to redial 4 When you re ready to end your call TAP the End Call Button 2 ...

Page 75: ...n your screen Answering the Call PRESS AND HOLD the Green Phone Button and DRAG it to the right Ignoring the Call PRESS AND HOLD the Red Phone Button and DRAG it to the left Alternatively you can PRESS the Volume Button while the phone is ringing to stop the ringer sound NOTE Ignoring incoming calls will send the caller to your voicemail ...

Page 76: ...out holding the phone to your ear The Speakerphone can be turned on at any time while you are actively on a call While in an active call TAP the Speaker Button on the screen to turn on the Speakerphone TAP the Speaker Button again to turn the Speakerphone off and send audio back to the Earpiece To end the call TAP the End Call Button ...

Page 77: ... While on an active call TAP the Volume Button up or down until the sound reaches a desirable level The Speakerphone volume can also be adjusted using the Volume Button while Speakerphone is enabled NOTE The Call Volume can only be adjusted with the Volume Button during an active call ...

Page 78: ...ions that may require you to use the keypad in order to enter a number or phone extension while in a phone call 1 While on an active call TAP the Keypad Button to bring up the keypad 2 Once you re finished with the keypad you can TAP the Hide Button to hide the keypad and take you back to the contact details screen ...

Page 79: ...ice messages directly from the touch screen To access your Voicemail Inbox TAP the Voicemail Button next to Phone from the Home Tab Before your Touch3 can receive a voicemail message you need to record a personal greeting Once you have set up your voicemail all unanswered calls to your phone are automatically transferred to your voicemail even if your phone is in use or turned off ...

Page 80: ...ox screen TAP the Menu Button at the bottom of your Touch3 phone 2 TAP Personalized Greeting 3 TAP the Record Button to begin recording your personalized greeting Speak clearly into the Microphone located at the bottom of the Touch3 4 TAP the Stop Button to stop recording your personalized greeting 5 TAP the Play Button to review your recording 6 TAP the green Save button if you are satisfied with...

Page 81: ...Placing and Receiving Calls 67 Placing and Receiving Calls ...

Page 82: ...to Current Greeting Your personalized Voicemail greeting will play through the Touch3 Earpiece 4 TAP Return to Voicemail at the bottom of the screen to go back to your Voicemail Inbox When to Check Voicemail You have a new voicemail message to listen to if you see the voicemail icon in the Status Bar the voicemail icon in the Lock Screen Missed Events panel or a number on the Voicemail Button in t...

Page 83: ...Placing and Receiving Calls 69 Placing and Receiving Calls New Voicemail in LockScreen New Voicemail in Status Bar Number of Unheard Voicemail Messages ...

Page 84: ...een listened to By default your voice messages are played through the Touch3 Earpiece If you would like to hear the voice message through the Touch3 Speakerphone TAP the Speaker Button at the top of the voicemail inbox screen Deleting Voicemail Messages After playing any voice message you will have the option to delete the message by TAPPING the red Delete Button to the right of each message You c...

Page 85: ...der to download your latest voice messages If for some reason you do not have access to wireless data you can always call the voice message system to manage your voicemail through a traditional voice prompt While viewing your Voicemail Inbox TAP the Menu Button and then Call Voicemail Follow the voicemail prompts and use the on screen keypad to manage your voice messages TAP the End Call Button at...

Page 86: ...important to you Creating a list of your favorite contacts will make dialing friends or family quick and convenient Once you ve added your first People contacts you will be able to quickly call them just by tapping their name in the People Tab Much like an address book you will also be able to save other contact details like their email and mailing address ...

Page 87: ...ct list 3 TAP the Name field to enter the name of the contact with the On Screen Keyboard 4 TAP the Phone number field to enter the number of the contact You can TAP the description field to the left of the phone number to identify if it is a home mobile work or fax number TAP the to the right of the field if there are multiple numbers you would like to add for this contact 2 1 3 4 5 ...

Page 88: ...n a call with them While adding your contact just TAP the face icon to the left of the Name field and take a new picture or select an existing image See Taking a Photo on page 90 for more information on how to take a photo Managing your People Contacts Once you have added your People contacts you can organize who appears in the People Tab and All People List The People Tab shows your favorite Peop...

Page 89: ...ed contacts will now appear in the People Tab as favorites NOTE You can also add any contact under your All People list to your favorites by PRESSING AND HOLDING their name Removing Favorites 1 While on the People Tab TAP the Menu Button 2 TAP Remove Favorites A list of your favorite contacts will appear 3 TAP the check box next to each of the names you would like to be removed from your favorites...

Page 90: ... Sorting your Favorites You can change the order of your favorite contacts under the People Tab by PRESSING AND HOLDING their name and DRAGGING them up and down the list NOTE You can t change the order of the All People list which is always sorted alphabetically PRESSING AND HOLDING on a contact while in the All People list will move that contact into your favorites under the People Tab ...

Page 91: ... from your All People List 2 TAP the Menu Button 3 TAP Edit TAP any of the contact information fields to make your edits with the On Screen Keyboard 4 When done editing TAP Save at the top right of the screen Deleting a People Contact 1 TAP the People contact you would like to delete either from the People Tab or from your All People List 2 TAP the Menu Button ...

Page 92: ... People contacts will automatically be associated to them in their People History view To view call or message history of any of your People contacts just TAP their name in the People Tab or your All People List Incoming Text Message they sent you a Text Message Outgoing Text Message you sent them a Text Message Incoming Call they called you and you answered their call Missed Call you missed their...

Page 93: ...Placing and Receiving Calls 79 Placing and Receiving Calls ...

Page 94: ...80 Text Messages Text Messages ...

Page 95: ...how to use the Text Messaging feature to send and receive short messages with your friends and family Topics Composing and Sending Text Messages Reading and Replying to Text Messages Sending a Photo or Video Message For additional support visit us online at greatcall com support ...

Page 96: ...d short messages to anyone that has a cell phone capable of receiving them This is an alternative to email which is typically used for longer messages or messages with a lot of recipients 1 On the Home Tab TAP the Text Messages App You will be taken to your Text Messages Inbox 2 TAP Compose at the top of the screen ...

Page 97: ... the name you would like to add to the recipient list TAP the Contacts button below the Enter recipient field to check any of the names from your All People List you would like to message TAP Done at the top right of the screen to add the contacts to the recipient list 4 TAP the Enter Message field to begin composing a text message 5 When you are finished composing your message TAP the Send button...

Page 98: ...ation Panel and TAP the new text message notification from the list to read the message TAP the Text Messages App from the Home Tab and then TAP the message in your Inbox to read the message Once you ve read the text message you can reply to the sender by TAPPING the Enter message field at the bottom of the screen and composing a message When you are finished composing your message TAP the Send bu...

Page 99: ...lying to a text message TAP the paper clip icon A pop up will appear with several multimedia attachment options 2 TAP one of the following multimedia attachment types Image to select a previously captured photo Take picture to take a new photo see Taking a Photo on page 90 Video to select a previously recorded video Record video to take a new video see Recording a Video on page 91 3 Once you have ...

Page 100: ...86 Camera and Photo Album Camera and Photo Album ...

Page 101: ...ribes how to use the Camera and Photo Album Apps to capture view and share pictures and videos Topics The Camera App Taking a Photo Changing the Camera Mode Recording a Video Viewing your Photos and Videos Sharing your Photos and Videos For additional support visit us online at greatcall com support ...

Page 102: ...os Camera Mode Indicator indicates what camera mode you are using Camera Selection allows you to switch between the Main Camera and the Front Facing Camera Auto Focus Point indicates where the camera will focus Change Camera Mode allows you to change the camera mode Take Picture allows you to take a photo Record Video allows you to record a video NOTE You can rotate your phone to capture photos or...

Page 103: ...Camera and Photo Album 89 Camera and Photo Album Change Camera Mode Record Video Take Picture Auto Focus Point Photo Album Camera Selection Camera Mode Indicator ...

Page 104: ...een to set the focusing point Changing the Camera Mode TAP the Change Camera Mode button for additional creative tools Auto automatically adjust your camera to optimize color and brightness This is the default setting Beautyface use this to take photos with lightened faces for gentler images Panorama use this to take wide panoramic photos When you have this mode selected TAP the Take Picture butto...

Page 105: ...cording a Video 1 With the Camera App open TAP the Camera Selection button to switch to the Main Camera or Front Facing Camera 2 Aim the camera so that the subject being captured is framed to your liking 3 TAP the Record Video button to start recording a video You can move your phone around to follow the action 4 TAP the Stop Video button again to stop recording the video ...

Page 106: ...to Album button at the top left of the screen This will take you to the last captured photo or video TAP the Back Button button at the top left of the screen to take you back to the Album view From the Home Tab TAP the Photo Album App This will take you to the Album view where your photos and videos are sorted by where they are from Photos and videos captured by your camera will be in the Camera a...

Page 107: ...e preview of the photo or video up TAP the Share Button at the top of the screen A pop up of share options will appear 3 TAP Email if you would like to share by email or Messages if you would like to share by attaching to a text message NOTE Sharing photos and videos requires data Use a Wi Fi connection to reduce data usage on your GreatCall data plan Always check your usage monthly with the Usage...

Page 108: ...94 Email Email ...

Page 109: ...email account and how to send and receive emails on your phone Topics Setting up your Email Account Composing and Sending Email Reading and Replying to an Email Sending an Email with a Photo or Video Attachment For additional support visit us online at greatcall com support ...

Page 110: ...ng capabilities NOTE Sending and receiving emails requires data To reduce your data usage on your GreatCall data plan use a Wi Fi network if available See Wi Fi on page 112 for more information on setting up a Wi Fi connection Your Touch3 smartphone provides two ways to use email GmailTM Google Email set up your phone with an existing email account from Google Standard Email set up your phone with...

Page 111: ...y Apps Setting up a New Gmail Account If you don t have an existing Gmail account follow these instructions to create one on your phone 1 Under All Apps TAP the Gmail App 2 TAP New 3 Enter in your First and Last Name 4 Enter in your desired email address 5 Enter in your desired password 6 You can optionally set up password recovery options 7 You can optionally join Google TM which is Google s soci...

Page 112: ...Apps TAP the Gmail App 2 Tap Existing 3 Log in using your existing Gmail email address and password Setting up an Existing Standard Email Account If you already have an email address from another service provider TAP the Email App under All Apps enter your email address and password and follow the on screen instructions You may need to go to your email service provider s website or contact them di...

Page 113: ...ht of the screen 2 Enter the email recipients in the To field 3 Enter a subject into the Subject field 4 Enter your message into the Compose email field 5 When you re ready to send your email TAP the Send button at the top right of the screen Composing and Sending Email using the Email App 1 In the Email App TAP the Compose button at the top left of the screen 2 Enter the email recipients in the T...

Page 114: ...cation in the Status Bar you have two ways of reading the email message Expand the Notification Panel and TAP the new email notification from the list to read the message Launch the Email or Gmail App and then TAP the message in your Inbox to read Once you ve read the email message you can reply to the sender by TAPPING the Reply button in the Gmail App or in the Email App When you are finished co...

Page 115: ...hoto or Video using the Gmail App 1 Compose a new message 2 TAP the Menu Button 3 TAP Attach file 4 TAP Gallery 5 Select the photo or video you would like to attach 6 When you are ready to send your email with attachment TAP the Send button Sending an Email with a Photo or Video using the Email App 1 Compose a new message 2 TAP the paper clip button at the top of the screen 3 TAP Images or Video 4...

Page 116: ...102 Email Email 5 Select the photo or video you would like to attach 6 When you are ready to send your email with attachment TAP the Send button ...

Page 117: ...Email 103 Email ...

Page 118: ...104 GreatCall Health and Safety GreatCall Health and Safety ...

Page 119: ...describes additional services that make your Touch3 more than just an easy to use smartphone with exclusive access to GreatCall s network of health and safety experts Topics 5Star Urgent Care MedCoach Select Services included with Health Safety Packages For additional support visit us online at greatcall com support ...

Page 120: ... evaluate your situation and get you the help you need By accessing 5Star Service on your Touch3 you ll be immediately connected to a 5Star Agent who will quickly identify you and confirm your location then carefully assess your situation using details from your Personal Profile To launch the 5Star App you can TAP the 5Star button located on the Lock Screen or the bottom of the Home Screen Nationa...

Page 121: ... your Touch3 smartphone gives you access to a Symptom Checker and Medical Dictionary apps It can even connect you with a live nurse or a doctor 24 7 to get a diagnosis or a prescription for common medications over the phone To launch the Urgent Care app TAP the Urgent Care App from the Home Tab Available with Preferred Ultimate Health Safety Packages Add on any plan à la carte ...

Page 122: ...lt task With your Touch3 you can easily follow your medication and vitamin schedule as prescribed by your doctor with friendly reminder messages delivered to your phone We can even connect you to your pharmacy for prescription refills To launch the MedCoach app TAP the MedCoach App from the All Apps list Add on any Health Safety Packages or Minutes Only Plan ...

Page 123: ...GreatCall Health and Safety 109 GreatCall Health and Safety ...

Page 124: ...110 Managing your Settings Managing your Settings ...

Page 125: ... Managing your Settings Section 8 Managing your Settings This section describes how to manage additional settings on your phone Topics Wi Fi Bluetooth Airplane Mode For additional support visit us online at greatcall com support ...

Page 126: ...o a Wi Fi Network 1 While on the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Wi Fi A list of available Wi Fi networks will appear 4 TAP the Wi Fi network name you wish to use 5 Enter the password for the Wi Fi network you selected and TAP the Connect button You should see Connected below your selected Wi Fi network as well as a Wi Fi icon in the Status Bar indicating that you have successfull...

Page 127: ...e Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Wi Fi Quick Settings icon so that it is no longer green You have turned off the Wi Fi feature 3 To turn Wi Fi on again TAP the Wi Fi Quick Settings icon so that it is green IMPORTANT GreatCall recommends that you only connect to known Wi Fi networks you trust Connecting to unsecure Wi Fi networks in public places may increase you...

Page 128: ...dios Pairing a Bluetooth Device 1 Turn on the Bluetooth device and make sure it is in pairing mode Refer to the Bluetooth device s User Guide for information on how to turn on pairing mode 2 While on the Home Tab on your Touch3 TAP the Menu Button 3 TAP Options 4 TAP Bluetooth 5 TAP the On Off switch at the top right of the screen until it is in the ON position and green 6 TAP your Bluetooth devic...

Page 129: ...formation Turning Bluetooth On and Off You can turn the Bluetooth feature off to reduce power consumption and extend your battery life 1 Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Bluetooth Quick Settings icon so that it is no longer green You have turned off the Bluetooth feature 3 To turn Bluetooth on again TAP the...

Page 130: ...ve calls send or receive Text Messages or access anything over the Internet Turning Airplane Mode On and Off 1 Expand the Notification Panel by PRESSING AND HOLDING the Status Bar and DRAGGING down to the bottom of the screen 2 TAP the Airplane Mode Quick Settings icon so that it is green You have turned the Airplane Mode feature ON and will not be able to make any calls or send any messages 3 To ...

Page 131: ...Managing your Settings 117 Managing your Settings ...

Page 132: ...118 Personalizing Your Phone Personalizing Your Phone ...

Page 133: ...Your Phone This section details miscellaneous information about your phone Topics Google Account Changing your Color Theme Changing the Lock Screen Photo Changing the Sounds Replacing the Battery Adding more Memory For additional support visit us online at greatcall com support ...

Page 134: ... Google Gmail account follow these instructions to create one on your phone 1 Under All Apps TAP the Gmail App 2 TAP New 3 Enter in your First and Last Name 4 Enter in your desired email address 5 Enter in your desired password 6 You can optionally set up password recovery options 7 You can optionally join Google which is Google s social media site similar to Facebook otherwise you may skip 8 Choo...

Page 135: ...me You can personalize your Touch3 by changing the color theme of the GreatCall Home Screen 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Color Theme 4 TAP the color that you like You can select from Black Dark Teal default color Grey Magenta Purple and Yellow ...

Page 136: ...e Lock Screen Adding a Lock Screen Photo 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Lock Screen Photo 4 TAP Set Photo 5 If prompted TAP Gallery 6 TAP any photo to set it as the Lock Screen Photo Removing a Lock Screen Photo 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Lock Screen Photo 4 TAP Remove Photo ...

Page 137: ...hanging the Ringtone and Notification sound effects 1 While at the Home Tab TAP the Menu Button 2 TAP Options 3 TAP Sounds 4 TAP Ringtones or Default notification sound You can hear a sample of the Ringtone or Notification by TAPPING the name of the sound 5 TAP OK to save your Ringtone or Notification selection ...

Page 138: ...while using your phone normally it may be time to order a replacement Battery Below is how to replace the battery 1 With your fingernail use the Battery Cover Release located directly above the Power Lock Button to remove the Battery Cover 2 Remove the Battery 3 Install a new Battery by aligning the contacts at the bottom and pushing into place 4 Replace the Battery Cover it snaps into place 5 Cha...

Page 139: ...dditional 64 GB of memory The following is how to add more memory 1 Remove the Battery Cover 2 Locate the microSD card slot on the side of the device near the Volume Button 3 Align the microSD card so that the gold strips are facing down 4 Carefully slide the microSD card into the card socket until it clicks into place 5 Replace the Battery Cover ...

Page 140: ...126 Health Safety Health Safety ...

Page 141: ...diation will cause cancer or other serious health hazards The weight of scientific evidence has not linked cell phones with any health problems Cell phones emit low levels of Radio Frequency RF energy Over the past 15 years scientists have conducted hundreds of studies looking at the biological effects of the radio frequency energy emitted by cell phones While some researchers have reported biolog...

Page 142: ...d radiation heat and other forms of electromagnetic radiation with relatively low frequencies While RF energy does not ionize particles large amounts can increase body temperatures and cause tissue damage Two areas of the body the eyes and the testes are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat Research Results to Date Is...

Page 143: ...ancer However the authors determined that biases and errors prevented any conclusions being drawn from this data Additional information about Interphone can be found at www iarc fr en media centre pr 2010 pdfs pr200_E pdf Interphone is the largest cell phone study to date but it did not answer all questions about cell phone safety Additional research is being conducted around the world and the FDA...

Page 144: ...tes should go up because heavy cell phone use has been common for quite some time in the U S Between 1987 and 2005 the overall age adjusted incidence of brain cancer did not increase Additional information about SEER can be found at http seer cancer gov Cell Phone Industry Actions Although the existing scientific data do not justify FDA regulatory actions the FDA has urged the cell phone industry ...

Page 145: ...ands free kits may include audio or Bluetooth headsets and various types of body worn accessories such as belt clips and holsters Combinations of these can be used to reduce RF energy absorption from cell phones Headsets can substantially reduce exposure because the phone is held away from the head in the user s hand or in approved body worn accessories Cell phones marketed in the U S are required...

Page 146: ...se in RF absorption Children and Cell Phones The scientific evidence does not show a danger to any users of cell phones from RF exposure including children and teenagers The steps adults can take to reduce RF exposure apply to children and teenagers as well Reduce the amount of time spent on the cell phone Use speaker mode or a headset to place more distance between the head and the cell phone Som...

Page 147: ... and Health Administration OSHA www osha gov SLTC radiofrequencyradiation Note This web address is case sensitive National Institute for Occupational Safety and Health NIOSH www cdc gov niosh World Health Organization WHO www who int peh emf en International Commission on Non Ionizing Radiation Protection www icnirp de Health Protection Agency www hpa org uk Topics Radiation US Food and Drug Admin...

Page 148: ...es employs a unit of measurement known as the Specific Absorption Rate SAR The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram W kg The FCC requires wireless phones to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg The FCC SAR limit incorporates a substantial margin of safety to give additional protection to the publ...

Page 149: ...d as in compliance with the FCC RF exposure guidelines The maximum SAR values for this model phone as reported to the FCC are Head 0 86 W kg Body 0 86 W kg The SAR information for this device can also be found on Samsung s website www samsung com sar SAR information on this and other model devices can be accessed online on the FCC s website through http transition fcc gov oet rfsafety sar html To ...

Page 150: ...reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful ...

Page 151: ...g drinking talking to passengers or talking on a mobile phone unless the driver has assessed the driving conditions and is confident that the secondary task will not interfere with their primary responsibility Do not engage in any activity while driving a moving vehicle which may cause you to take your eyes off the road or become so absorbed in the activity that your ability to concentrate on the ...

Page 152: ...in some states may prohibit mounting this device on or near the windshield of an automobile In other states the law may permit mounting this device only in specific locations in the automobile Be sure to consult the state and local laws or ordinances where you drive before mounting this device in an automobile Failure to comply with these restrictions could result in fines penalties or other damag...

Page 153: ...your battery in or near a heat source Excessive heating can damage the phone or the battery and could cause the phone or the battery to explode Do not dry a wet or damp battery with an appliance or heat source such as a microwave oven hair dryer iron or radiator Avoid leaving your phone in your car in high temperatures Caution Some applications or prolonged usage may increase device temperature Pr...

Page 154: ...the object causing the short circuiting Important Use only Samsung approved batteries and recharge your battery only with Samsung approved chargers which are specifically designed for your phone WARNING Use of a non Samsung approved battery or charger may present a risk of fire explosion leakage or other hazard Samsung s warranty does not cover damage to the phone caused by nonSamsung approved bat...

Page 155: ...properly Note Dispose of unwanted electronics through an approved recycler We ve made it easy for you to recycle your old Samsung mobile device by working with respected take back companies in every state in the country Drop It Off You can drop off your Samsung branded mobile device and batteries for recycling at one of our numerous Samsung Recycling Direct SM locations To find the nearest recycli...

Page 156: ...dditional information regarding specific locations may be found at www epa gov epawaste conserve materials ecycling donate htm or at www call2recycle org Follow local regulations regarding disposal of mobile devices and batteries Dispose of your mobile device and batteries in accordance with local regulations In some areas the disposal of these items in household or business trash may be prohibite...

Page 157: ... device WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact Do not use if screen is broken or cracked as this could cause injury to you WARRANTY DISCLAIMER PROPER USE OF A TOUCH SCREEN MOBILE DEVICE If your mobile device has a touch screen display please note that a touch scree...

Page 158: ...es and or additional charges may apply in accordance with your service plan Contact your wireless service provider for details Your Location Location based information includes information that can be used to determine the approximate location of a mobile device Mobile devices which are connected to a wireless network transmit location based information Additionally if you use applications that re...

Page 159: ...on to road conditions closures traffic and all other factors that may impact safe driving or walking Always obey posted road signs Emergency Calls This mobile device like any wireless mobile device operates using radio signals wireless and landline networks as well as user programmed functions which cannot guarantee connection in all conditions areas or circumstances Therefore you should never rel...

Page 160: ...e emergency number for your present location for example 911 or other official emergency number then tap Call Send Emergency numbers vary by location Care and Maintenance Your mobile device is a product of superior design and craftsmanship and should be treated with care The suggestions below will help you fulfill any warranty obligations and allow you to enjoy this product for many years Keep you...

Page 161: ... or strong detergents to clean the mobile device Wipe it with a soft cloth slightly dampened in a mild soap and water solution If the mobile device has a retractable camera lens do not use soap and water to clean the lens Use a blower or brush or lens cleaning paper dampened in a lens cleaning solution Shock or vibration Do not drop knock or shake the mobile device Rough handling can break interna...

Page 162: ...em varies Additionally the amount of sound produced by a portable audio device varies depending on the nature of the sound the device settings and the headphones that are used As a result there is no single volume setting that is appropriate for everyone or for every combination of sound settings and equipment You should follow some common sense recommendations when using any portable audio device...

Page 163: ...e that causes you discomfort If you experience ringing in your ears hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device discontinue use and consult your doctor You can obtain additional information on this subject from the following sources American Academy of Audiology 11480 Commerce Park Drive Suite 220 Reston VA 20190 Voice 800 222 23...

Page 164: ...en connecting the mobile device or any accessory to another device read its user s guide for detailed safety instructions Do not connect incompatible products Using Your Mobile Device Near Other Electronic Devices Most modern electronic equipment is shielded from Radio Frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your wireless mobile dev...

Page 165: ...h care provider For more information see www fcc gov oet rfsafety rf faqs html Other Medical Devices If you use any other personal medical devices consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Switch your mobile device off in health care facilities when any regulations...

Page 166: ...he air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Vehicles using liquefied petroleum gas such as propane or butane must comply with the National Fire Protection Standard NFPA 58 For a copy of this standard contact the National Fire Protection Association When your Device is Wet Do not tu...

Page 167: ... or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled M4 is the better higher of the two ratings M ratings refer to enabling acoustic coupling with hearing aids that do not operate in telecoil mode T Ratings Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devi...

Page 168: ...g aid with the particular wireless mobile device A sum of 6 or more would indicate excellent performance However these are not guarantees that all users will be satisfied T ratings work similarly M3 M2 5 T3 T2 5 The HAC rating and measurement procedure are described in the American National Standards Institute ANSI C63 19 standard ...

Page 169: ...e proximity to receiving equipment The FCC can require you to stop using the mobile device if such interference cannot be eliminated Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment Only use approved batteries antennas and chargers The use of any unauthorized a...

Page 170: ...npainted metal object to discharge static electricity before inserting the headset Do not store or carry flammable liquids gases or explosive materials in the same compartment as the mobile device its parts or accessories For vehicles equipped with an air bag remember that an air bag inflates with great force Do not place objects including installed or portable wireless equipment near or in the ar...

Page 171: ...juries When you repetitively perform actions such as pressing keys drawing characters on a touch screen with your fingers or playing games you may experience occasional discomfort in your hands neck shoulders or other parts of your body When using your device for extended periods hold the device with a relaxed grip press the keys lightly and take frequent breaks If you continue to have discomfort ...

Page 172: ...ics America Inc 85 Challenger Road Ridgefield Park New Jersey 07660 Phone 1 800 SAMSUNG 726 7864 What is covered and for how long The warranty period commences upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date Device 1 Year Battery ies 1 Year Other Accessories 1 Year If applicable What is not covered This Limited War...

Page 173: ... weather conditions theft blown fuse or improper use of any electrical source i defects or damage resulting from cellular signal reception or transmission or viruses or other software problems introduced into the Product or j Product used or purchased outside the United States This Limited Warranty covers batteries only if battery capacity falls below 80 of rated capacity or the battery leaks and ...

Page 174: ...is Limited Warranty you must pay all parts shipping and labor charges for the repair or return of such Product You should keep a separate backup copy of any contents of the Product before delivering the Product to SAMSUNG for warranty service as some or all of the contents may be deleted or reformatted during the course of warranty service What are the limits on SAMSUNG s liability THIS LIMITED WA...

Page 175: ...ABILITY OF ANY SUCH THIRD PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR OWNER OR SUPPLIER OF SUCH THIRD PARTY SOFTWARE OR EQUIPMENT Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products No agent employee dealer representative or reseller is authorized to modify or extend this Limit...

Page 176: ...costs unless it is determined that the claim was brought in bad faith In a Small Claim case you shall be required to pay no more than half of the total administrative facility and arbitrator fees or 50 00 of such fees whichever is less and SAMSUNG shall pay the remainder of such fees Administrative facility and arbitrator fees for arbitrations in which your total damage claims exclusive of attorne...

Page 177: ...ality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty Precautions for Transfer and Disposal If data stored on this device is deleted or reformatted using the standard methods the data only appears to be removed on a superficial level and it may be possible for someone to retrieve and reuse the data by means of special software To avoid unintended in...

Page 178: ... limited non exclusive license to install use access display and run one copy of the Samsung Software on a single Samsung Mobile Device local hard disk s or other permanent storage media of one computer and you may not make Samsung Software available over a network where it could be used by multiple computers at the same time You may make one copy of the Samsung Software in machine readable form f...

Page 179: ...nd add on components if any of the Samsung Software including bug fixes service upgrades parts or whole and updates enhancements and feature improvements or deletion to any Samsung Software including entirely new versions collectively Update after the date you obtain your initial copy of the Samsung Software This EULA applies to all and any component of the Update unless we provide other terms alo...

Page 180: ...y collect maintain process and use diagnostic technical and usage related information Diagnostic and Usage Data that is gathered to provide and improve Samsung products and services facilitate the provision of software updates product support and other services to you if any related to the Samsung Software and to verify compliance with the terms of this License Samsung may use this information for...

Page 181: ...our voice information Some voice based services may not be available in all languages or in all countries g Samsung Keyboard If you opt in to the Predictive text feature the words that you typed are collected and stored on your Samsung Mobile Device to provide a word suggestion that you would be typing You can clear the collected typing data anytime under the Predictive text settings This feature ...

Page 182: ...INED IS PROVIDED AS IS AND ON AN AS AVAILABLE BASIS WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG EITHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE LAW SAMSUNG DISCLAIMS ALL WARRANTIES EXPRESS IMPLIED OR STATUTORY INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTORY QUALITY OR WORKMANLIKE EFFORT FITNESS FOR A PARTICULAR PURPOSE RELIABILITY OR ...

Page 183: ... the Services in any manner to harass abuse stalk threaten defame or otherwise infringe or violate the rights of any other party and that Samsung is not in any way responsible for any such use by you nor for any harassing threatening defamatory offensive infringing or illegal messages or transmissions that you may receive as a result of using any of the Services References on this mobile device to...

Page 184: ...xpress or implied warranties or representations as to merchantability or fitness for any particular purpose accuracy security or non infringement of third party rights with respect to digital certificates 13 LIMITATION OF LIABILITY SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SAMSUNG SOFTWARE OR ANY THIRD PARTY APPLICATION...

Page 185: ...f the Samsung Software is not amicably settled it shall be subject to the non exclusive jurisdiction of the courts of the jurisdiction where you are a resident Notwithstanding the foregoing Samsung may apply for injunctive remedies or an equivalent type of urgent legal relief in any jurisdiction b United States residents ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF TH...

Page 186: ...Samsung s employees representatives and affiliates if any such claim arises from the licensing or use of the Software You may opt out of this dispute resolution procedure by providing notice to Samsung no later than 30 calendar days from the date of the first consumer purchaser s purchase of this device To opt out you must send notice by e mail to optout sta samsung com with the subject line Arbit...

Page 187: ...Health Safety 173 Health Safety ...

Page 188: ...174 Customer Agreement Customer Agreement ...

Page 189: ...imitations of liability and privacy How to handle disputes if they arise including arbitration 2 Your Monthly Rate Plan The monthly rate plan you select is part of this agreement To the extent any condition in your plan expressly conflicts with this agreement the condition in your plan will apply 3 Your Rights To Refuse Or Cancel This Agreement Afteryou vehad anopportunityto review this agreement ...

Page 190: ...Return Information Please contact our Customer Service Department at 1 800 733 6632 available 24 hours a day 7 days a week to cancel your account and obtain a return authorization number Approved returns must be shipped back at the customer s expense in the original packaging Refunds if applicable will be processed back to the party that paid in the same manner that payment was received Please all...

Page 191: ...exts 4 2 International Rates When calling from the domestic U S to other countries or when calling from outside of the domestic U S additional international calling rates will apply 4 3 Taxes Fees And Assessments We are required by law to charge you certain taxes surcharges and assessments that will be included on your bill You are responsible for paying all taxes surcharges and assessments associ...

Page 192: ...Credit Cards And Checks Payment is due in full as stated on your bill IF WE DON T RECEIVE PAYMENT IN FULL WHEN DUE WE MAY TO THE EXTENT PERMITTED BY THE LAWOFTHESTATEOFTHEBILLINGADDRESSWEHAVEONFILEFORYOUATTHETIME CHARGEYOUALATEFEEUPTO1 5PERCENTAMONTH 18 PERCENT ANNUALLY OR A FLAT 5 A MONTH WHICHEVER IS GREATER ON UNPAID BALANCES WE MAY ALSO CHARGE YOU FOR ANY COLLECTION AGENCY FEES BILLED TO US FO...

Page 193: ...e provider We cannot guarantee that this transfer will be successful If you request that another service provider transfer or port your phone number we will treat this request in the same manner as a request to cancel your GreatCall service When the transfer is complete you will be responsible for all the terms of cancellation described in Section 3 of this agreement We may not be able to provide ...

Page 194: ...R ANY OTHER GOOD CAUSE INCLUDING BUT NOT LIMITED TO a Two or more late payments in a 12 month period b Incurring charges greater than your required deposit or billing limit even if we haven t yet billed the charges if you are unwilling to increase your deposit with us c Incurring charges materially in excess of your monthly access charge even if we haven t yet billed the charges d Harassing our em...

Page 195: ... WE CAN T PROMISE UNINTERRUPTED OR ERROR FREE SERVICE AND DON T AUTHORIZE ANYONE TO MAKE ANY WARRANTIES ON OUR BEHALF THIS DOESN TDEPRIVEYOUOFANY WARRANTY RIGHTSYOUMAY HAVEAGAINSTANYONEELSE 13 Indemnification You agree to indemnify defend and hold GreatCall harmless from any claims arising out of use of the phone or service breach of this agreement or violation of any laws or regulations or the ri...

Page 196: ...GOTIATING WITH US IN GOOD FAITH REGARDING YOUR CLAIM IF WE ARE NOT ABLE TO RESOLVE YOUR CLAIM WITHIN 30 DAYS OF RECEIPT OF YOUR NOTICE THEN YOU OR WE INSTEAD OF SUING IN COURT MAY INITIATE ARBITRATION PROCEEDINGS WITH THE AAA ARBITRATION WILL BE CONDUCTED UNDER THE AAA S PUBLISHED WIRELESS INDUSTRY ARBITRATION RULES AND SUPPLEMENTAL PROCEDURES FOR CONSUMER RELATED DISPUTES WHICH ARE AVAILABLE BY C...

Page 197: ...D BY AVERAGING THE PERS MARKET LEADERS MONTHLY PUBLISHED FEES 5STAR URGENT RESPONSE SERVICE REQUIRES THE PURCHASE OF THE 5STAR AND A ONE TIME SET UP FEE FOR SERVICE ACTIVATION OF 35 COVERAGEANDSERVICEARENOTAVAILABLEEVERYWHERE OTHERCHARGESANDRESTRICTIONSMAYAPPLY 5STARSERVICEMAYNOTBE AVAILABLE IN REMOTE OR ENCLOSED AREAS 5STAR SERVICE WILL BE ABLE TO TRACK AN APPROXIMATE LOCATION WHEN YOUR DEVICE IS...

Page 198: ...may be severed from this agreement This agreement and the documents to whichitrefersformtheentireagreementbetweenusontheirsubjects Youcan trelyonanyotherdocumentsorstatementsonthosesubjects by any sales or service representatives and you have no other rights with respect to service or this agreement except as specifically provided bylaw Thisagreementisn tforthebenefitofanythirdpartyexceptourparent...

Page 199: ...Customer Agreement 185 Customer Agreement ...

Page 200: ...186 Index Index ...

Page 201: ...dex Index A Activate Phone 11 All Apps Button 32 Answering a Call 61 B Battery 16 Battery Cover 7 Battery Cover Release 7 Charging 16 Extend Battery Life 113 In Notification Area 35 Level Indicator 17 Replacing 124 ...

Page 202: ...ng 40 In the Status Area 36 Pairing 114 Turning Bluetooth On and Off 115 C Camera 87 Changing the Camera Mode 90 Recording a Video 91 Sharing your Photos and Videos 93 Taking a Photo 89 The Camera App 88 Viewing your Photos and Videos 92 E Email 95 ...

Page 203: ...chment 101 Setting up a New Gmail Account 97 Setting up an Existing Gmail Account 98 Setting up an Existing Standard Email Account 98 Setting up your Email Account 96 G Google 120 Set up a Google Account 120 GreatCall Button 32 GreatCall Health and Safety Apps 105 5Star 106 Urgent Care 107 GreatCall Home Screen 29 ...

Page 204: ...190 Index Index H Home Screen Home Tab 30 People Tab 31 Home Tab 30 I Ignoring a Call 61 K Keyboard 45 Landscape 46 Predictive Text 49 Voice Typing 48 L Lock Screen 24 Features 24 ...

Page 205: ...ing 27 Unlocking 26 M MyGreatCall 14 Checking your Usage 53 Sign in 14 N Navigation Buttons 22 Notifications 37 Clearing Notifications 39 Expanding the Notification Panel 37 P Pairing 114 People Tab 31 Adding Favorites 75 ...

Page 206: ...ople Contact 77 Editing a People Contact 76 Managing your People Contacts 74 People History 78 Removing Favorites 75 Sorting your Favorites 76 Photo Album 87 Placing a Call 58 Dialing a Number 58 Redialing a Number 60 Power Lock Button 9 R Ringer 42 Volume 43 ...

Page 207: ... Text Messages 81 Reading and Replying to Text Messages 84 Sending a Photo or Video Message 85 Touch Gestures 8 Troubleshooting Getting More Information 18 Turning Bluetooth On and Off 115 Turning On and Off 115 Turning Phone Off 10 Turn Phone On 9 U ...

Page 208: ...194 Index Index Usage 50 Checking your Usage 53 Using Wi Fi to Reduce Your Data Plan Usage 52 V Voicemail 65 Setting up 66 When to Check 68 Volume 43 ...

Page 209: ...th of the call and any call connected by the Operator plus an additional 5 minutes Copyright 2015 GreatCall Inc GreatCall 5Star and GreatCall Link TM are trademarks of GreatCall Inc registered and or pending in the United States and other countries Copyright 2015 Samsung Electronics America LLC Samsung is a registered trademark of Samsung Electronics Co Ltd Screen images simulated Appearance of de...

Page 210: ...GH68 41702A_REV_1 2 www greatcall com ...

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