Samsung iDCS 500 User Manual Download Page 4

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SYSTEM TONES

The system provides several tones to assist you. Some of these tones are
already familiar to you.

Intercom Dial Tone—A steady tone that indicates you can begin dialing.

DIAL TONE

CONTINUOUS

Ringback Tone—Indicates the station you dialed is ringing.

RINGBACK TONE—1000 ms ON/3000 ms OFF

CONTINUOUS

Busy Tone—Indicates the station you dialed is busy.

BUSY TONE—500 ms ON/500 ms OFF

CONTINUOUS

DND/No More Calls Tone—Fast busy tone indicates the station you
dialed is in the Do Not Disturb mode or cannot receive any more

DND/NO MORE CALLS TONE—250 ms ON/250 ms OFF

FOR TEN SECONDS

Transfer/Conference Tone—Indicates your call is being held and you
can dial another party.

TRANSFER/CONF TONE—100 ms ON/100 ms OFF

CONTINUOUS

Confirmation Tone—Very short beeps followed by dial tone indicate
you have correctly set or canceled a system feature.

CONFIRMATION TONE—50 ms ON/50 ms OFF

FOR ONE SECOND
(programmable)

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THINGS YOU SHOULD KNOW

USER ORIENTATION

Lifting the handset on your telephone will provide iDCS 500 dial tone. This is
also referred to as internal or intercom dial tone. To get an outside line from
the telephone company, dial an access code, usually the digit “

9

.” To call an-

other station in your system, simply dial its extension number. See your sys-
tem directory list for other access codes and extension numbers.

HOOKFLASH

Throughout this guide, you will see references to “hookflash.” A hookflash is
a momentary operation of the hookswitch required for a feature operation.
Some telephones have a 

FLASH

key. This key may be pressed instead of

the hookswitch.

C.O. LINES

Lines from the telephone company are “C.O. lines.” Calls on these lines are
referred to as “outside calls.” These C.O. lines are accessed by dialing an
access code. For example, dial 

9

to get a local outside line or dial 

80

89

for

other line groups. Each line in the system is numbered beginning with 701,
and then 702, 703, etc. To get a specific line, dial its three digit line number.
If Least Cost Routing (LCR) is programmed into the system, you will only be
required to dial 

9

.

DISTINCTIVE RINGING

iDCS 500 provides distinctive ring patterns to your phone:

Outside calls have a single ring tone repeated.

• Intercom calls have a double ring tone repeated.
• Door phone calls and alarm/appointment reminders have a triple ring

tone repeated.

Summary of Contents for iDCS 500

Page 1: ...ation in this guide for any reason Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engi neering and manufacturin...

Page 2: ...ine Queuing with Callback 5 INTERCOM CALLS Calling Other Stations 6 Answering Intercom Calls 6 Busy Station Callback 6 Busy Station Camp on 6 Calling Your System Operator 7 CALL PROCESSING Holding Cal...

Page 3: ...amming requirements these codes may be changed If you find that a feature code does not work as described in this book please contact your installation and service company to deter mine the correct co...

Page 4: ...to as internal or intercom dial tone To get an outside line from the telephone company dial an access code usually the digit 9 To call an other station in your system simply dial its extension number...

Page 5: ...If your system is programmed to require an authorization code before making a call Dial and a valid code You will hear confirmation tone followed by dial tone Select a C O line If your system is progr...

Page 6: ...ected to the ringing call Finish the call by replacing the handset BUSY STATION CALLBACK When you call another station and you receive a busy signal Hookflash receive transfer tone dial 44 receive tra...

Page 7: ...you originally tried to transfer to was busy or did not answer TRANSFER RECALL All calls that you have transferred screened unscreened and camped on will automatically recall to your station if they a...

Page 8: ...put the first call on hold Hang up and the waiting call will ring Lift the handset to answer Complete this call by transferring it or hanging up Lift the handset and then dial 11 to return to your fi...

Page 9: ...p number Receive confirmation tone and hang up To cancel Call Forward No Response lift the handset and dial 600 O OR R dial another forward code e g 604 If you want a specific extension s calls forwar...

Page 10: ...xt available speed dial bin number e g 01 a trunk or trunk group number and your speed dial digits Listen for system dial tone and replace handset LAST NUMBER REDIAL To redial the last telephone numbe...

Page 11: ...at left you a message will be called auto matically If it is not answered your message indication will remain Repeat the prior step until all messages have been returned in the or der received Dial to...

Page 12: ...lls to be charged to different accounts You can enter an account code in two ways To enter an account code by interrupting the conversation While on an outside call hookflash receive confirmation tone...

Page 13: ...mum of 12 characters includ ing and NOTE If you wait for the outside party to hang up you must complete this procedure within ten seconds You cannot repeat if you make a mistake IN OUT OF GROUP If you...

Page 14: ..._______________ _________________________ 49 _________________________ _________________________ PERSONAL SPEED DIAL NUMBERS C CO OD DE E N NA AM ME E T TE EL LE EP PH HO ON NE E N NU UM MB BE ER R 00...

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