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ENG - 14

LED Indicator Lights on the Rear of Subwoofer and Surround Speakers 

LED

Status

Description

Resolution

Blue

Subwoofer

Surround Speakers  

(applicable models only)

Blue

On

Successfully connected  
(normal operation)

-

Blinking

Recovering the connection

Check if the power cable attached to the main Soundbar 
unit is connected properly or wait about 5 minutes. 
If blinking persists, try manually connecting the 
subwoofer and Surround Speakers. See page 13.

Red

Subwoofer

Red

Surround Speakers  

(applicable models only)

On

Standby (with the 
Soundbar main unit turned 
off)

Check if the power cable attached to the main Soundbar 
unit is connected properly.

Connection failed

Connect again. See the instructions for manual 
connection on page 13.

Subwoofer

Red and blue

Red and blue

Surround Speakers  

(applicable models only)

Blinking

Malfunction

See the contact information for the Samsung Service 
Center in this manual.

NOTE

•  If the main unit is powered off, the subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red 

after blinking in blue several times.

•  If you use a device that uses the same frequency as the Soundbar near the Soundbar, interference may cause some sound interruption.
•  The maximum transmission distance of the main unit’s wireless signal is about 32.8 ft (10 m), but may vary depending on your operating 

environment. If a steel-concrete or metallic wall is between the main unit and the subwoofer, the system may not operate at all because the 
wireless signal cannot penetrate metal.

•  The surround speaker system is supported by applicable models only.

CAUTION

•  Wireless receiving antennas are built into the subwoofer and Surround Speakers. Keep the unit away from water and moisture. 
•  For optimal listening performance, make sure that the area around the subwoofer and the Surround Speakers are clear of any obstructions.

Summary of Contents for HW-Q930C

Page 1: ...es Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register Figures and illustrations in this User Manual are provided for...

Page 2: ...Surround Speakers 14 05 Connecting to a TV 15 Connecting the TV that supports HDMI ARC Audio Return Channel 15 Connecting using an Optical Cable 16 Connecting via Bluetooth 17 Connecting via Wi Fi 19...

Page 3: ...more information about the power supply and power consumption refer to the label attached to the product Label Rear of the Soundbar Main Unit To purchase additional components or optional cables conta...

Page 4: ...dels Press the button to turn the microphone on or off When the microphone is off the LED indicatorwill glow red Red On Mic Off Red Off Mic On 3 Source Button HW Q700C model Press the Source button to...

Page 5: ...ARC HDMI SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 3 5 4 1 POWER Connect the Soundbar s AC power cable See page 11 2 SERVICE Connect a USB storage device to upgrade the product s soft...

Page 6: ...Press the button and wait for the BT PAIRING screen to connect to a new Bluetooth device 4 Mute Press the Mute button to mute the sound Press it again to unmute the sound 5 SOUND MODE By pressing the...

Page 7: ...buttons 8 Play Pause You can also play or pause music by pressing the button 9 Up Down Left Right Press the indicated areas to select Up Down Left Right Press Up Down Left Right on the button to sele...

Page 8: ...n Off Standby page 10 Up ID SET page 13 Sound Control 7 Band EQ page 7 Source Voice Feedback On Off Standby page 6 Output specifications forthe different sound effect modes HW Q930C Effect Input Outpu...

Page 9: ...7 1 4 ch 7 1 ch 5 1 2 ch 7 1 4 ch Dolby Atmos DTS X 5 1 2 ch 7 1 4 ch HW Q700C Effect Input Output With SubwooferOnly With Subwoofer Surround Speaker Standard 2 0 ch 2 1 ch 2 1 ch 5 1 ch 3 1 ch 5 1 ch...

Page 10: ...ing this function Samsung VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar 2 Push up and hold the WOOFER button for 5 seconds Each time you push the WOOFER button up a...

Page 11: ...MI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HDMI 1 HDMI 2 ID SET HDMI IN 1 HDMI IN 2 SERVICE DIGITAL AUDIO IN OPTICAL HDMI TO TV eARC ARC HD...

Page 12: ...An optimal surround sound may be delivered depending on the position of the surround speaker See the illustration below for speaker positioning To activate this mode select the Surround Speaker mode u...

Page 13: ...e blue indicator blinks 5 Sec Blinking blue fast Rearof Subwoofer Rearof Subwoofer Blinking blue fast POWER x 2 Rearof the Left and Right Surround Speakers optional 5 Sec 3 Press the Up button on the...

Page 14: ...e the contact information for the Samsung Service Center in this manual NOTE If the main unit is powered off the subwooferwill go into stand by mode and the STANDBY LED on the rear of the sub wooferwi...

Page 15: ...the eARC function eARC appears on the display and the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Sa...

Page 16: ...lied Bottom of the Soundbar D IN Top of the Soundbar HW Q930C HW Q800C Top of the Soundbar D IN HW Q700C 1 With the TV and Soundbar turned off connect the DIGITALAUDIO IN OPTICAL port on the Soundbar...

Page 17: ...tooth mode on the Samsung TV e g Home Menu Settings All Settings Sound Sound Output Bluetooth Speaker List Soundbar Q C Bluetooth 3 Select SoundbarQ C from the list on TV s screen An available Soundba...

Page 18: ...28 ft 1 m to connect via Bluetooth communication If asked for a PIN code when connecting a Bluetooth device enter 0000 The Soundbar automatically turns off after18 minutes in the Ready state The Soun...

Page 19: ...r first See page 26 for details on how to establish a Wi Fi connection 1 For more information about Wi Fi connection to the Soundbar see page 26 Method 2 Connecting via Wi Fi Wireless Network 2 Change...

Page 20: ...s All Settings Sound Sound Output TV menu HDMI Cable OR Optical Cable not supplied D IN TV menu example TV AV Soundbarseries name HDMI TV AV Soundbarseries name Optical Wi Fi TV menu Wi Fi TV menu exa...

Page 21: ...turn on the SpaceFit Sound ON appears on the display SOUND MODE PAIR 3 Press the Down button on the remote control to turn off the SpaceFit Sound OFF appears on the display SOUND MODE PAIR This is av...

Page 22: ...f the Soundbar or the Source button on the remote control to select HDMI mode 5 The Soundbar display indicates that HDMI mode is currently selected and the Soundbarwill start playing sounds NOTE When...

Page 23: ...800C Top of the Soundbar D IN HW Q700C 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the Sou...

Page 24: ...bar for more than 5 seconds to display BT PAIRING 5 Sec 5 Sec Top of the Soundbar BT PAIRING HW Q930C HW Q800C Top of the Soundbar BT PAIRING HW Q700C 2 On your device select SoundbarQ C from the list...

Page 25: ...h device may experience noise or malfunction under in the following conditions When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar In corners orwhen there is an...

Page 26: ...rtThings app from your mobile device smartphone or tablet 2 On the app follow the screen instructions to add the Soundbar The automatic pop up the second screenshot below may not show on some devices...

Page 27: ...device does not tap a sharp corner of the Soundbar The Soundbar or mobile device may become scratched or damaged It is recommended that the mobile device be covered with a case Lightly tap the wide a...

Page 28: ...ices to the Samsung Soundbar To enable AirPlay2 in your Soundbar you must first register the device with the Samsung Smart Things app by agreeing with the app s terms and conditions Make sure the Soun...

Page 29: ...ted on the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar belo...

Page 30: ...lbs 8 0 kg Hole size 1 4 20 UNC threaded insert Standard Screw 6 35 mm 0 25 Inch 1 27mm 0 05 Inch Pitch Length 18 mm 0 70 Inch long Quantity Left 1 EA Right 1 EA L R Check the strength of the wall bef...

Page 31: ...back on or you reconnect the power cord turn on the Soundbar and then reconnect it to the Internet USB Update Bottom of the Soundbar HDMI IN 1 HDMI IN 2 ID SET WOOFER REAR POWER NETWORK SERVICE DIGITA...

Page 32: ...ace the batteries with new ones The Soundbarindicatorturns solid red The microphone is turned off Turn on the microphone See page 4 Sound is not output from the soundbar The volume of the Soundbar is...

Page 33: ...ar is in BT READY press and hold the Left button on the Soundbar remote control for 5 seconds to select ON TV CONNECT If you see OFF TV CONNECT press and hold Left button again for 5 seconds to switch...

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