Samsung HW-Q850A Full Manual Download Page 1

Page: 1 / 36

FULL MANUAL

HW-Q850A

Imagine the possibilities

Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at
www.samsung.com/register

Summary of Contents for HW-Q850A

Page 1: ...FULL MANUAL HW Q850A Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register ...

Page 2: ...tions not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This product satisfies FCC regulations when shielded cables and connectors are used to connect the unit to other equipment To prevent electromagnetic interference with electric appliances such as radios and televisions use shielded cables and connectors for connections Cla...

Page 3: ...oes not operate normally or has been dropped PRECAUTIONS 1 Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product Install your product horizontally on a suitable base furniture with enough space around it for ventilation 3 4 inches Make sure the ventilation slots are not covered Do not place the ...

Page 4: ... Using a wired connection to the TV 16 Method 1 Connecting with HDMI 16 Connecting the TV that supports HDMI ARC Audio Return Channel 16 Method 2 Connecting using an Optical Cable 17 06 Using a wireless connection to the TV 18 Method 1 Connecting via Bluetooth 18 Method 2 Connecting via Wi Fi 19 07 Connecting an External Device 20 Method 1 Connecting using an HDMI Cable Capable of Dolby Atmos deco...

Page 5: ...Stand 29 Component 29 12 Software Update 30 Auto Update 30 USB Update 30 Initialization 31 13 Troubleshooting 31 14 License 33 15 Open Source License Notice 33 16 Important Notes About Service 33 17 Specifications and Guide 34 Specifications 34 ...

Page 6: ...akerSET SWA 9100 STANDBY LINK x 2 Surround Speaker PowerCord 3903 001117 x 2 Wireless ReceiverModule SpeakerCable AH81 02137A For more information about the power supply and power consumption refer to the label attached to the product Label Bottom of the Soundbar Main Unit To purchase additional components or optional cables contact a Samsung Service Center or Samsung Customer Care For more inform...

Page 7: ...s from both the TV and Soundbar go to the Settings menu for the TV audio and change the TV speaker to External Speaker Bottom Panel of the Soundbar DIGITAL AUDIO IN OPTICAL SERVICE DC 19V HDMI NETWORK ID SET HDMI TO TV eARC ARC DIGITAL AUDIO IN OPTICAL SERVICE DC 19V NETWORK ID SET HDMI HDMI TO TV eARC ARC 1 2 3 4 5 6 7 1 DIGITALAUDIO IN OPTICAL Connect to the digital optical output of an external...

Page 8: ...k on a TV See page 16 When disconnecting the power cable of the AC DC power adaptor from a wall outlet pull the plug Do not pull the cable Do not connect this unit or other components to an AC outlet until all connections between components are complete ...

Page 9: ...to select a source connected to the Soundbar 3 Mute Press the Mute button to mute the sound Press it again to unmute the sound 4 SOUND MODE You can select the desired sound mode by choosing STANDARD SURROUND GAME PRO or ADAPTIVE SOUND STANDARD Outputs the original sound SURROUND Provides a wider sound field than standard GAME PRO Provides stereoscopic sound to immerse you in the action while gamin...

Page 10: ...mode is set to STANDARD To control the volume of the each speaker select CENTER LEVEL or FRONT TOP LEVEL in Sound Settings and then adjust the volume between 6 6 by using the Up Down buttons If the video on the TV and audio from the Soundbar are not synchronized select SYNC in Sound Control and then set the audio delay between 0 300 milliseconds by using the Up Down buttons SYNC is only supported ...

Page 11: ...ing the TV s remote control This function can be used with IR remote controls only Bluetooth remote controls remote controls that require pairing are not supported Set the TV speaker to External Speaker to use this function Manufacturers supporting this function VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA Hisense RCA 1 Turn Off the Soundbar Push up and hold the WOOFER button for 5 seconds Each t...

Page 12: ...ower to the Soundbar and Subwoofer The Subwoofer is automatically connected when the Soundbar is turned on Blue is On NOTE Connect the Subwoofer power before connecting to the Soundbar The Subwooferwill be automatically connected when turning on the Soundbar If you unplug and reconnect the power cord when the product is turned on the Soundbar turns on automatically Make sure to rest the AC DC Adap...

Page 13: ...atus Description Resolution Blue On Successfully connected normal operation Blinking Recovering the connection Check if the power cable attached to the main Soundbar unit is connected properly orwait about 5 minutes If blinking persists try manually connecting the subwoofer See page 12 Red On Standby with the Soundbar main unit turned off Check if the power cable attached to the main Soundbar unit...

Page 14: ... Wireless ReceiverModule follow these steps 1 Insert the grey plug into the grey jack on the Wireless Receiver 2 Insert the blue plug into the blue jack on the Wireless Receiver When connecting the speakercables to the surround speakers follow these steps 1 Match the speaker cable connected to the grey jack to the speakerwith the grey label 2 Match the speaker cable connected to the blue jack to t...

Page 15: ...he SWA 9100 does not connect take the necessary steps according to the LED Indicator s status LED status Action LINK Blue On Connected with the Soundbar Blinking Connection standby status Check if the Soundbar is turned on Repeat steps 3 through 4 STANDBY Red On Connection failure Check if the Soundbar is turned on 1 Press the ID SET button on the back of the Wireless Receiver Module with a pen ti...

Page 16: ...onnecting a TV that supports the eARC function eARC appears on the display and the sound is heard To connect with eARC the eARC function in the TV menu should be set to On Refer to the TV user manual for details on setting e g Samsung TV Home Settings Sound Expert Settings HDMI eARC Mode Auto If TVARC does not appear in the display window of the Soundbar main unit confirm that the HDMI cable is co...

Page 17: ...phony the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect When the Soundbar is connected the menu TV Soundbar appears under the Sound Output menu of the TV Select the corresponding menu Optical Cable not supplied HDMI Cable OR D IN TV menu TV menu example TV AV Soundbarseries name HDMI NOTE It can operate according to the Codec supported by TV This ...

Page 18: ...e device fails to connect If you have an existing Soundbar e g AV Samsung SoundbarQ850A on the list of speakers on the Samsung TV delete it Then repeat steps 1 through 3 Disconnecting the Soundbarfrom the Samsung TV Press the Multi Function button at the top of the Soundbar or the Source button on the remote control to select the mode other than BT Disconnecting takes time because the Samsung TV m...

Page 19: ...undbar Contact your Internet service provider for details Because the menus may differ depending on the year of manufacture refer to your TV manual To connect the TV to the Soundbarvia Wi Fi connect the Soundbar to the wireless router first See page 23 for details on how to establish a Wi Fi connection 1 For more information about Wi Fi connection to the Soundbar see page 23 Method 2 Connecting vi...

Page 20: ...op of the Soundbar or the Source button on the remote control to select HDMI mode 5 The Soundbar display indicates that HDMI mode is currently selected and the Soundbarwill start playing sounds NOTE When you use DolbyAtmos If the input source is Dolby Atmos 5 1 2 channels are outputted When Dolby Atmos is activated DOLBY ATMOS appears in the front display Configuring DolbyAtmos on yourBD playeroro...

Page 21: ...able not supplied 1 Use an optical cable not supplied to connect the DIGITALAUDIO IN OPTICAL on the Soundbar main and the OPTICAL OUT port on the external device 2 Turn on the Soundbar and external device 3 To select D IN mode press the Multi Function button on the top of the Soundbar or the Source button on the remote control 4 Your Soundbarwill play sounds from the external device ...

Page 22: ...READY In this mode you can reconnect any Samsung TV or mobile device that was connected before BT PAIRING In this mode you can connect a new device to the Soundbar Press the PAIR button on the Soundbar remote control or press and hold the Mic On Off button on the top of the Soundbar for more than 5 seconds while the Soundbar is in BT mode Notes on Bluetooth connection Locate a new device within 3 ...

Page 23: ... disconnected When the Soundbar is disconnected from the Bluetooth device the Soundbarwill display BT DISCONNECTED on the front display Disconnecting the Soundbarfrom the Bluetooth device Press the Multi Function button on the top of the Soundbar or the Source button on the remote control to switch the mode from BT Disconnecting takes time because the Bluetooth device must receive a response from ...

Page 24: ...your mobile device and then launch it 2 Enter the Alexa account by following the instructions on the app and then log in the service 3 Sec Alexa OR Top of the Soundbar 3 Call Alexa or press the Multi Function button on the Soundbar for 3 seconds to use the Alexa service Press the Multi Function button for 3 seconds to call Alexa Say with the button pressed to enable voice recognition Use voice com...

Page 25: ...ed to connect the Soundbar over the network 1 Install the SmartThings app on your mobile device and then launch it 2 Enter the Alexa account by following the instructions on the app and then log in the service Use voice commands to control the Soundbar The Amazon Echo service you can use with your Soundbar is limited to music Other services provided by Amazon Echo such as news and weather can only...

Page 26: ...e device does not tap a sharp corner of the Soundbar The Soundbar or mobile device may become scratched or damaged It is recommended that the mobile device be covered with a case Lightly tap the wide area in the upper portion of the Soundbar without using excessive force To use this function update the SmartThings app to the latest version The function may not be supported depending on the app ver...

Page 27: ... use with an Apple product With AirPlay 2 you can control your home s audio system from your iPhone iPad HomePod orApple TV This Samsung Soundbar supports AirPlay 2 and requires iOS 11 4 or later NOTE Confirm that the Soundbar is connected to Wi Fi Refer to Method 2 Connecting via Wi Fi Wireless Network ...

Page 28: ...nted on the wall install the Soundbar at least 2 inches 5 cm below the TV 2 inches 5 cm ormore 2 Align the Wall Mount Guide s CenterLine with the center of your TV if you are mounting the Soundbar below your TV and then fix the Wall Mount Guide to the wall using tape If you are not mounting below a TV place the CenterLine in the center of the installation area CenterLine 3 Push a pen tip or sharpe...

Page 29: ...he Bracket Wall Mounts and then slide the Bracket Wall Mounts down so that the Bracket Wall Mounts rest securely on the Holder Screws 11 INSTALLING THE SOUNDBAR ABOVE A TV STAND Component x 4 Rubber Foot BN67 00398L To install attach the Rubber Feet to the bottom of the Soundbar before placing it in position above the TV stand Make sure you attach the Rubber Feet so they do not lie outside the edg...

Page 30: ... USB Update DIGITAL AUDIO IN OPTICAL SERVICE DC 19V HDMI NETWORK ID SET HDMI TO TV eARC ARC SERVICE Bottom of the Soundbar Micro USB to USB adapterCable not supplied Samsung may offerupdates forthe Soundbar s system firmware in the future When an update is available you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar 1 Go to...

Page 31: ...e Soundbar Replace the batteries with new ones The Soundbardoes not output any sound The volume of the Soundbar is too low or muted Adjust the volume When any external device STB Bluetooth device mobile device etc is connected adjust the volume of the external device For sound output of the TV select Soundbar Samsung TV Home Settings Sound Sound Output Select Soundbar The cable connection to the S...

Page 32: ...ld the button on the Soundbar remote control for 5 seconds to select ON TV CONNECT If you see OFF TV CONNECT press and hold button again for 5 seconds to switch the selection Remove and reconnect the power plug then try again Initialize the product and try again See page 31 The sound drops out when connected via Bluetooth Some devices can cause radio interference if they are located too close to t...

Page 33: ... Apple AirPlay iPhone iPad HomePod and Apple TV are trademarks of Apple Inc registered in the U S and other countries Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards 15 OPEN SOURCE LICENSE NOTICE To send inquiries and requests for ...

Page 34: ...e SWA 9100 Weight Wireless Receiver Module Surround Speaker 1 5 lbs 0 7 kg 1 3 lbs 0 6 kg Dimensions W x H x D Wireless Receiver Module Surround Speaker 2 0 x 7 9 x 5 2 inches 50 0 x 201 3 x 132 0 mm 3 4x 5 8 x 3 4 inches 87 5 x 147 0 x 87 5 mm Operating Temperature Range 41 F to 95 F 5 C to 35 C Operating Humidity Range 10 75 Frequency range 20Hz 20kHz NOTE Samsung Electronics Co Ltd reserves the...

Page 35: ... problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and delivery problems SAMS...

Page 36: ...y Samsung Service Center Web Site Address IN THE US 1 800 SAMSUNG 726 7864 www samsung com us support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2021 Samsung Electronics Co Ltd All rights reserved ...

Search results

Summary of Contents for HW-Q850A

Reviews:

Related manuals for HW-Q850A

Brands by name

Popular brands

Samsung HW-Q850A, Full Manual

Search results

Summary of Contents for HW-Q850A

Reviews:

Related manuals for HW-Q850A

Brands by name

Popular brands