Samsung HW-KM55C User Manual Download Page 35

WARRANTY

LIMITED WARRANTY TO ORIGINAL PURCHASER

This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG) and delivered 

new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in 

materials and workmanship for a limited warranty period of:

One (1) Year Parts and Labor*

(*90 Days Parts and Labor for Commercial Use)

This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States. 

To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty 

service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon 

request as proof of purchase to SAMSUNG or SAMSUNG's authorized service center. Transportation of the product to and from the 

service center is the responsibility of the purchaser.
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned 

parts or products if found to be defective during the limited warranty period specified above. All replaced parts and products 

become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the 

remaining original warranty, or ninety (90) days, whichever is longer.
SAMSUNG’s obligations with respect to software products distributed by SAMSUNG under the SAMSUNG brand name are 

set forth in the applicable end user license agreement. Non-SAMSUNG hardware and software products, if provided, are on an 

“AS IS” basis. Non-SAMSUNG manufacturers, suppliers, publishers, and service providers may provide their own warranties.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, and except to the 

extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the 

following, including, but not limited to: damage which occurs in shipment; delivery and installation; applications and uses for 

which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, 

neglect, fire, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, 

accessories, applications, installations, repairs, external wiring or connectors not supplied and authorized by SAMSUNG, or 

which damage this product or result in service problems; incorrect electrical line voltage, fluctuations and surges; customer 

adjustments and failure to follow operating instructions, cleaning, maintenance and environmental instructions that are covered 

and prescribed in the instruction book; product removal or reinstallation; reception problems and distortion related to noise, 

echo, interference or other signal transmission and delivery problems. SAMSUNG does not warrant uninterrupted or error-free 

operation of the product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES 

WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE, AND NO 

OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS 

PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, 

FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES 

CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE 

CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL 

RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT 

SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES 

ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS 

AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT 

CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER 

THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized Samsung 

reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM UNAUTHORIZED 

RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED. For a list of Samsung 

authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers.html
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or 

consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal 

rights, and you may also have other rights which vary from state to state.
To obtain warranty hardware service, please contact SAMSUNG customer care center.

Summary of Contents for HW-KM55C

Page 1: ...User manual Imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register HW KM55C ...

Page 2: ...ol instructs the user to consult the user manual for further safety related information WARNING To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions This product contains chemicals known to the State of California to cause cancer and...

Page 3: ... these operating instructions carefully before using the unit Follow all the safety instructions listed below Keep these operating instructions handy for future reference 1 Read these instructions 2 Keep these Instructions 3 Heed all warnings 4 Follow all instructions 5 Do not use this apparatus near water 6 Clean only with a dry cloth 7 Do not block any ventilation openings Install in accordance ...

Page 4: ...e AC plug from the wall outlet Unplug the unit if you intend to leave it unused for a long period of time 3 9 inch 3 9 inch 2 7 inch 3 9 inch During thunderstorms disconnect the AC plug from the wall outlet Voltage peaks due to lightning could damage the unit Protect the product from moisture i e vases and excess heat e g a fireplace or equipment creating strong magnetic or electric fields Unplug ...

Page 5: ... Soundbar 12 Installing the Wall Mount 16 Detaching the Soundbar from the Wall 17 CONNECTIONS 17 Connecting the Subwoofer 19 Connecting the SWA 8000S Sold Separately 21 Connecting to a TV 21 Connecting to a TV Using an HDMI Digital Cable 22 Connecting to a TV Using a Digital Optical Cable 22 TV SoundConnect 24 Connecting to External Devices 24 HDMI Cable 24 Optical or Analog Audio Cable 25 USB 27 ...

Page 6: ...s shown below Remote Control Lithium Battery 3V CR2032 AH59 02733B 4301 001042 Power Cord 2 EA 3903 000599 AC DC Adapter BN44 00862A A TYPE 616mm B TYPE 360mm CENTER LINE A B B A Optical Cable AH39 00779A HDMI Cable BN39 01583E Wall Mount Guide AH63 04369A Holder Screw 2 EA AH61 04110A Screw 2 EA 6003 001334 Bracket Wall Mount L AH61 04106A Bracket Wall Mount R AH61 04114A The appearance of the ac...

Page 7: ...el the Mute button setup press the button for more than 3 seconds again 3 Power Button Turns the power on and off 2 3 Right Side Display Displays the current mode Remote Control Sensor 1 When you plug in the AC cord the power button will begin working in 4 to 6 seconds When you turn on this unit there will be a 4 to 5 second delay before it produces sound If you want to enjoy sound only from the S...

Page 8: ... optical output of an external device HDMI OUT TV ARC Outputs digital video and audio signals simultaneously using an HDMI cable HDMI IN Inputs digital video and audio signals simultaneously using an HDMI cable Use when connecting a supported external device AUX IN Connect to the Analog output of an external device LABEL When disconnecting the power cable of the AC DC power adaptor from a wall out...

Page 9: ...round Sound settings ON SURROUND SOUND OFF SURROUND SOUND SOUND EFFECT You can select from 6 sound modes STANDARD Original Sound MUSIC CLEAR VOICE SPORTS MOVIE and NIGHT depending on the content you want to listen to Select the STANDARD mode if you want to enjoy the original sound DRC Dynamic Range Control Lets you apply dynamic range control to Dolby Digital Press and hold the SOUND EFFECT button...

Page 10: ...o delay between 0 ms 300 ms In USB mode TV mode and BT mode the Audio Sync function may not available To turn on or off of the rear speaker sound select REAR SPEAKER in Sound Control and then adjust the volume between OFF RS and ON RS by using the buttons To control the volume of the rear level sound select REAR LEVEL in Sound Control and then adjust the volume between RS 6 6 by using the buttons ...

Page 11: ...function VIZIO LG Sony Sharp PHILIPS PANASONIC TOSHIBA GRUNDIG Hisense RCA This function may not be compatible with your TV s remote depending on the remote control s manufacturer To turn off this function press the SOUND button for 5 seconds OFF TV REMOTE appears on the Soundbar s display INSTALLING THE BATTERY IN THE REMOTE CONTROL 1 Use a suitable coin to turn the remote control s battery cover...

Page 12: ...e for the kind of wall you have plaster board iron board wood etc If possible fix the support screws into wall studs Purchase wall mounting screws according to the type and thickness of the wall you will mount the Soundbar on Diameter M5 Length 1 3 8 inches or longer recommended Connect cables from the unit to external devices before you install it on the wall Make sure the unit is turned off and ...

Page 13: ... A TYPE 616mm B TYPE 360mm CENTER LINE A B B A B 3 Push a pen tip or sharpened pencil tip through the center of the A TYPE images on each end of the Guide to mark the holes for the supporting screws and then remove the Wall Mount Guide 4 Using an appropriately sized drill bit drill a hole in the wall at each marking If the markings do not correspond to the positions of studs make sure you insert a...

Page 14: ...o the Soundbar s bottom For a proper fit make sure to align the bumps on the Soundbar to the holes on the brackets Rear of Soundbar Right end of Soundbar When assembling make sure the hanger part of the Bracket Wall Mounts are located behind the rear of the Soundbar See the illustration above Wall Mount L Wall Mount R The left and right mounts are different shapes Make sure to position them correc...

Page 15: ...acket Wall Mounts by hanging the Bracket Wall Mounts on the Holder Screws on the wall Slightly tilt the Soundbar to insert both Holder Screw heads into Bracket Wall Mount holes Push the Soundbar in the direction of the arrow to make sure both sides are firmly fixed ...

Page 16: ...l so that it does not fall off If the unit falls off it may cause an injury or damage the product When the unit is installed on a wall please make sure that children do not pull any of the connecting cables as this may cause it to fall For the optimal performance of a wall mount installation install the speaker system at least 2 inches 5 cm below the TV if the TV is mounted on the wall For your sa...

Page 17: ...ow Important Before you begin put the battery into the remote See page 11 for instructions POWER 1 Plug the power cords of the main unit and subwoofer into an AC wall outlet 2 Press the ID SET button on the back of the subwoofer with a small pointed object for 5 seconds The STANDBY indicator turns off and the LINK indicator Blue LED blinks quickly 3 While the main unit is powered off in STANDBY mo...

Page 18: ... make a wireless connection follow steps 1 5 on the previous page to re set the connection between the main unit and wireless subwoofer The wireless receiving antenna is built into the wireless subwoofer Keep the unit away from water and moisture For optimal listening performance make sure that the area around the wireless subwoofer location is clear of any obstructions LED INDICATOR LAMP STATUS O...

Page 19: ...lue LEDs on your subwoofer and the SWA 8000S flash and then glow continuously the SWA 8000S is completely connected This may take a few minutes Once connected your Soundbar and the Wireless Receiver Module are automatically reconnected even after you turned them off and then on If the Wireless Receiver Module is not linked to your Soundbar displaying the LED indicator in Red connect them as follow...

Page 20: ...sition If there isn t enough room place these speakers so they face each other Position them about 2 to 3 feet above your ear facing slightly downward Use the speaker cable to connect the Wireless Receiver Module to the Surround Speakers Each speaker has a colored label on its back or underside Each cable has a single colored band near its end Match the band on each cable to the speaker label by c...

Page 21: ...jack on the bottom of the product to the HDMI IN jack on your TV 2 Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the D IN mode HDMI is an interface that enables the digital transmission of video and audio data with just a single connector If the TV provides an ARC port connect the HDMI cable to the HDMI IN ARC port We recommend you use a co...

Page 22: ...nnect the Soundbar and a TV with a digital optical cable 2 Press the button on the main unit s right side or the SOURCE button on the remote control to select the D IN mode 3 Press the button on the remote control for 5 seconds to turn Auto Power Link on or off Auto Power Link is set to ON by default Depending on the connected device Auto Power Link may not function This function is only available...

Page 23: ...ion may not be stable or the audio may stutter If this occurs relocate the TV or Soundbar so that they are within operational range and then re establish the TV SoundConnect connection TV SoundConnect Operational Ranges Recommended pairing range within 78 7 inches within 2m Recommended operational range within 32 8 ft 10m The Play Pause Next and Prev buttons on the Soundbar or Soundbar s remote do...

Page 24: ... button on the right side of the Soundbar or the SOURCE button on the remote control to select the HDMI mode OPTICAL OR ANALOG AUDIO CABLE This unit comes equipped with one digital optical in jack and one analog audio AUX in jack giving you two ways to connect it to external devices Wi Fi SETUP SPK ADD DIGITAL AUDIO IN OPTICAL USB 5V 0 5A AUX IN HDMI IN HDMI OUT TV ARC DC 24V DIGITAL AUDIO IN OPTI...

Page 25: ...e not supplied Display USB port 1 Connect a Micro USB to USB adapter cable with a male USB 2 0 Micro USB plug Type B on one end and a standard female 2 0 USB jack Type A on the other end to the micro USB jack on your Soundbar The Micro USB to USB adapter cable is sold separately To purchase contact a Samsung Service Center or Samsung Customer Care 2 Connect your USB device to the female end of the...

Page 26: ... device while it is transferring files DRM protected music files MP3 WMA from commercial web sites cannot be played External HDDs are not supported Mobile phone devices are not supported File Format Type Compatibility list Extension Codec Sampling Rate Bitrate mp3 MPEG 1 Layer2 16KHz 48KHz 80kbps 320kbps MPEG 1 Layer3 16KHz 48KHz 80kbps 320kbps MPEG 2 Layer3 16KHz 48KHz 80kbps 320kbps MPEG 2 5 Lay...

Page 27: ...e USB AUTO POWER DOWN FUNCTION The unit turns off automatically in the following situations D IN HDMI BT TV USB Mode If there is no audio signal for 5 minutes AUX Mode If the AUX cable is disconnected for 5 minutes If there is no KEY input for 8 hours when the AUX cable is connected Auto Power Down function can be turned off only in that case To turn off Auto Power Down function while in AUX mode ...

Page 28: ...vice s user manual 3 Select AV Samsung Soundbar Kxxx K Series from the list When the Soundbar is connected to the Bluetooth device it will display Bluetooth device name BT on the front display The device name can only be displayed in English An underline _ will be displayed if the name is not in English If the Bluetooth device has failed to pair with the Soundbar delete the previous AV Samsung Sou...

Page 29: ... s paired devices The Bluetooth device and the Soundbar must have been previously paired at least once The Soundbar will appear in the Bluetooth device s searched devices list only when the Soundbar is displaying BT READY In the TV SoundConnect mode the Soundbar cannot be paired to another Bluetooth device BLUETOOTH POWER ON BLUETOOTH POWER If a previously paired Bluetooth device tries to pair wit...

Page 30: ...he distance between the Soundbar and Bluetooth device the worse the quality is If the distance exceeds the Bluetooth operational range the connection is lost In poor reception areas the Bluetooth connection may not work properly The Bluetooth connection only works when it is close to the unit The connection will be automatically cut off if the Bluetooth device is out of range Even within range the...

Page 31: ...t a Micro USB to USB adapter cable with a male USB 2 0 Micro USB plug Type B on one end and a standard female 2 0 USB jack Type A on the other end to the micro USB jack on your Soundbar The Micro USB to USB adapter cable is sold separately To purchase contact a Samsung Service Center or Samsung Customer Care 2 Follow the steps below to download the product software Go to the Samsung website at sam...

Page 32: ...onnect the power or remove the USB device while updates are being applied The main unit will turn off automatically after completing the firmware update After update is completed the user setup in Soundbar is initialized We recommend you write down your settings so that you can easily reset them after the update Note that updating firmware resets the subwoofer connection too If the connection to t...

Page 33: ...unction Adjust the volume The remote control does not work Are the batteries drained Is the distance between the remote control and main unit too far Replace with new batteries Move closer to the unit The TV SoundConnect TV pairing failed Does your TV support TV SoundConnect Is your TV firmware the latest version Does an error occur when connecting TV SoundConnect is supported by some Samsung TVs ...

Page 34: ... attached to the product Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect or call 877 278 0799 a a Open Source License Notice To send inquiries and requests regarding open sources contact Samsung via Email oss request samsung com a a Important Note About Service An administration fee may be charged if...

Page 35: ...sult in service problems incorrect electrical line voltage fluctuations and surges customer adjustments and failure to follow operating instructions cleaning maintenance and environmental instructions that are covered and prescribed in the instruction book product removal or reinstallation reception problems and distortion related to noise echo interference or other signal transmission and deliver...

Page 36: ... support Samsung Electronics America Inc 85 Challenger Road Ridgefield Park NJ 07660 2016 Samsung Electronics Co Ltd All rights reserved Certification model only The party responsible for product compliance Samsung Electronics Co LTD America QA lab of Samsung 19 Chapin Rd Building D Pine Brook New Jersey 07058 ...

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