Samsung HW-K960, User Manual

Page: 35 / 190

ENG
35
TROUBLESHOOTING
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Before requesting service, please check the following.
the unit will not turn on.
• Is the power cord plugged into the outlet?
¼
Connect the power plug to the outlet.
a function does not work when the button is pressed.
• Is there static electricity in the air?
¼
Disconnect the power plug and connect it again.
Sound is not produced.
• Is the mute function on?
• Is the volume set to minimum?
¼
Press the VOL button to cancel the mute function.
¼
adjust the volume.
the remote control does not work.
• are the batteries drained?
• Is the distance between the remote control and main
unit too far?
¼
replace with new batteries.
¼
move closer to the unit.
the red LeD on the subwoofer blinks and the subwoofer is not producing sound.
• your subwoofer may not be connected to the
main unit of the product.
¼
Try to connect your subwoofer again.
(See Page 19)
the subwoofer drones and vibrates noticeably.
• Try to adjust the vibration of your subwoofer.
¼
Push the WOOfer button on your remote control
up or down to adjust its value (between -12, -6 ~ +6).
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