Troubleshooting
Problem
Possible Solution
Poor picture quality
Poor sound quality or no sound.
No picture or sound.
No color or wrong colors.
Remote control failure.
A/V Center won’t turn on.
No output from the TV OUT
Video and audio breakups
Try another channel. Adjust the antenna. Check all wire connections.
Try another channel. Adjust the antenna. Make sure the “MUTE” button is off.
Try another channel. Make sure the Set-Top Box is plugged in. Check the
antenna connections.
Make sure the program is broadcast in color.
Press the STB button to enter the DTV mode. Check for batteries.
Make sure the wall outlet is working. Make sure the remote has batteries.
Check if the power plug is connected.
No Video output from the external input source is available on this terminal.
Available input sources are AIR and Cable. Audio output for all input sources is
available.
This product adopts 5GHz wireless LAN technology. Since wave length of signal
is very short, signal cannot go through concrete wall. This causes video and
audio breakups. For a better reception, PDP needs a line of sight to the
WIRELESS HOME AV CENTER.
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of
these troubleshooting tips apply, then call your nearest Samsung authorized service center.
WIRELESS HOME AV CENTER
Problem
Possible Solution
Poor picture.
Your remote control does not
operate the PDP.
The PDP won’t turn on.
There is no screen image.
The image is too light or too dark.
The image is too large or too small.
If the message “No Wireless Signal
or Please Check WIRELESS HOME
AV CENTER Power” appears:
This message is displayed when the
communication between the PDP
and the WIRELESS HOME AV
CENTER fails.
Check all wire connections.
Press the “MODE” button to put your remote control in the “TV” mode.
Check if the power plug is connected.
Check to see that both the PDP and the source are plugged in and turned on.
Adjust the Brightness or Contrast settings.
Adjust the Size settings.
Check whether the WIRELESS HOME AV CENTER’s Power is turned ON.
Check whether the Wireless LED on the front panel is lit Green (If not, move the
WIRELESS HOME AV CENTER to a location where the Green LED lights up).
PDP
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