Samsung HMX-Q10BN User Manual Download Page 101

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Troubleshooting

USB

Message

Icon

Informs that...

Action

Fail Printer
Connecting
Change 'USB
Connect'

A problem occurred when connecting the
camcorder via USB to a printer.

Check the USB cable.
Try the connection procedure again.
Switch “

USB connect

” function to “

PictBridge

”.

•
•
•

Fail USB
Connecting
Change 'USB
Connect'

A problem occurred when connecting the
camcorder via USB to a PC.

Check the USB cable.
Try the connection procedure again.
Switch “

USB connect

” function to “

Mass

Storage

”.

•
•
•

Ink Error

There is a problem with an ink cartridge.

Check the ink cartridge.
Put a new ink cartridge into the printer.

•
•

Paper Error

There is a problem with the paper.

Check the paper in the printer. If there is no
paper, insert paper.

•

File Error

There is a problem with the file.

Your camcorder does not support this file format.
Try another file recorded on your camcorder.

•
•

Printer Error

There is a problem with the printer.

Turn the printer’s power off and on.
Contact the printer manufacturer’s service center.

•
•

Print Error

A problem occurred during printing.

Do not remove power source or eject memory
card during printing.

•

Summary of Contents for HMX-Q10BN

Page 1: ...X Q100TN HMX Q130TN HMX Q10UN HMX Q100UN HMX Q130UN HMX Q10PN HMX Q100PN HMX Q130PN High Definition Digital Camcorder www samsung com register For video recording use a memory card that supports faste...

Page 2: ...us near water 6 Clean only with dry cloth 7 Do not block any ventilation openings Install in accordance with the manufacturer s instructions 8 Do not install near any heat sources such as radiators he...

Page 3: ...N This CAMCORDER may be equipped with either a polarized 2 wire AC line plug a plug having one blade wider than the other or a 3 wire grounding type plug a plug having a third grounding pin If you are...

Page 4: ...d service personnel 26 DAMAGE REQUIRING SERVICE Unplug this CAMCORDER from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power supply cor...

Page 5: ...unications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be d...

Page 6: ...r Before reading this user manual IMPORTANT INFORMATION ON USE About this user manual Thank you for purchasing this Samsung Camcorder Please read this user manual carefully before you use the camcorde...

Page 7: ...t we strongly recommend that you obtain permission beforehand For Open Source licenses information refer to the Opensource Q10 pdf in the provided CD ROM Notes regarding trademarks All the trade names...

Page 8: ...temperature may cause an explosion Do not allow water or metal and inflammable matter to enter the camcorder or AC power adaptor Doing so may pose a fire hazard No sand or dust Fine sand or dust ente...

Page 9: ...the reach of children If the lithium battery or memory card is swallowed by a child consult physician immediately Do not plug or unplug the power cord with wet hands There is a risk of electric shock...

Page 10: ...y cause a malfunction or injury E D I C I T C E S N I Do not leave the camcorder in a closed vehicle for a long time where the temperature is very high Do not expose the camcorder to soot or steam Thi...

Page 11: ...rge motors Noise from these sources could distort the video or audio you are recording Use Samsung approved accessories only Using products from other manufacturers may cause overheating fire explosio...

Page 12: ...RTING EJECTING A MEMORY CARD NOT SUPPLIED 30 SELECTING A SUITABLE MEMORY CARD NOT SUPPLIED 31 RECORDABLE TIME AND CAPACITY 33 USING THE GRIP BELT 34 ADJUSTING THE LCD SCREEN 35 Basic recording 36 RECO...

Page 13: ...uick On STBY 76 Switch Grip 77 Format 77 Default Set 78 Language 78 Demo 79 Connecting to a TV 80 CONNECTING TO A HIGH DEFINITION TV WITH HDMI 80 CONNECTING TO A REGULAR TV 81 VIEWING ON A TV SCREEN 8...

Page 14: ...start guide STEP 1 Get ready 1 Insert the battery to the camcorder page 21 Make sure that the SAMSUNG logo is facing down and the battery is placed as shown in the figure 2 Charge the battery fully pa...

Page 15: ...setting is Full HD 1080 60i You can also record with SD standard definition video quality Recording photos Your camcorder can record high quality photos with a 16 9 aspect ratio 1 Open the LCD screen...

Page 16: ...on image quality TV page 81 STEP4 Save recorded videos or photos Simple and fun Enjoy the various features of the internal Intelli studio program on your Windows computer Using the Intelli studio prog...

Page 17: ...d by uploading videos and photos directly to a web site with a single click Click Share J Upload on the browser page 90 Intelli studio runs automatically after you connect your camcorder to a Windows...

Page 18: ...Video cable AD39 00184A USB cable AD39 00169A User manual CD AD46 00372A Quick start guide AD68 05905A The exact appearance of each item may vary by model The contents may vary depending on the sales...

Page 19: ...6 7 8 9 10 1 2 3 1 Lens 2 Internal microphone 3 Charging indicator 4 Home button 5 LCD screen Touch screen 6 Internal speaker 7 Jack cover AV HDMI USB 8 AV Audio Video jack 9 HDMI jack 10 USB jack Be...

Page 20: ...tom 1 2 3 4 5 6 7 9 10 11 8 1 Lens open close switch 2 Grip belt 3 DC IN jack 4 Jack cover DC IN 5 Zoom dial 6 Recording start stop button 7 Battery slot 8 Memory card slot 9 Battery Memory card cover...

Page 21: ...Playback tab Center of the LCD screen Indicator Meaning STBY z Operating status standby recording pause 00 00 00 Time counter video recording time 253Min Remaining recordable time Time Zone Visit JAN...

Page 22: ...ab Zoom tab Playback tab Center of the LCD screen Indicator Meaning 9999 Photo image counter total number of recordable photos Time Zone Visit JAN 01 2011 12 00 AM Date Time Right of the LCD screen In...

Page 23: ...ingle view 00 00 20 00 01 03 100_0001 Top of the LCD screen Indicator Meaning Video playback mode X Operating status playback pause etc 00 00 00 00 00 55 Time code elapsed time recorded time 100_0001...

Page 24: ...back mode 1 12 Photo image counter current image total number of recorded images 100_0001 File name file number Storage media memory card Battery information remaining battery level Photo resolution E...

Page 25: ...figure 3 Close the battery slot cover To eject the battery 1 Slide and open the battery slot cover as shown in the figure 2 Slide the Battery release switch in the direction as shown in the figure an...

Page 26: ...nnecting the AC power adaptor Otherwise you can damage the storage media or data Use a nearby wall outlet when using the AC power adaptor Disconnect the AC power adaptor from the wall outlet immediate...

Page 27: ...splay shows the amount of battery power remaining in the battery Battery level indicator State Message Fully charged 25 50 used 50 75 used 75 95 used 95 98 used Exhausted flickers The camcorder will b...

Page 28: ...ion battery is small sized and has a high capacity Low ambient temperature below 50 F 10 C may shorten its usage time and affect its function Before recording in low temperatures put the battery into...

Page 29: ...93 97 If the Quick On STBY function is set to 5 Min and you close the LCD screen when the power is on the power saving mode activates page 76 The camcorder turns on automatically if connecting the AC...

Page 30: ...touching Smart Auto Manual or Art Film on the Home menu STBY 00 00 00 253Min Switching to the playback mode You can switch to the playback mode by touching Album on the Home menu page 47 You can also...

Page 31: ...sing the touch screen The tabs and indicators that appear on the LCD screen depend on the current recording playback status of your camcorder The camcorder does not recognize touches if you touch more...

Page 32: ...and then touch the tab The date time setting finishes You can set the year up to 2037 based on the Home item Set Date Time Display to On page 68 Activating the icon moves the time forward by 1 hour I...

Page 33: ...the desired language Drag the LCD screen to up or down until the desired language appears Language English Fran ais Deutsch 4 Touch the Return tab to complete the setting The camcorder displays the m...

Page 34: ...Close the memory card cover To eject a memory card 1 Slide and open the memory card cover as shown in the figure 2 Gently push the memory card to eject it 3 Close the memory card cover To avoid the d...

Page 35: ...n the card To enable writing move the switch up in the direction of the terminals To set write protection move the switch down Terminals Usable memory card 1GB 32GB Terminals SD SDHC Protection tab Pr...

Page 36: ...damaged memory card Be careful to keep the memory card out of the reach of children who might swallow it The camcorder supports SD and SDHC memory cards giving you a wider choice of cards The data sto...

Page 37: ...1861 3721 7440 9999 9999 2M 1920X1080 1173 2346 4654 9402 9999 9999 Unit Approximate number of images 1GB 1 000 000 000 bytes Actual formatted capacity may be less as the internal firmware uses a por...

Page 38: ...our right or left hand If you want to use this function set Switch Grip to ON in the Settings menu page 77 When you hold the camcorder with your left hand STBY 00 00 00 253Min When you hold the camcor...

Page 39: ...ate it up to 180 towards the lens and up to 90 backward To view recordings more conveniently rotate the screen by 180 towards the lens then fold it back to the body When you reverse and close the LCD...

Page 40: ...for recording Use the Zoom dial or Zoom tab on the LCD screen to adjust the size of the subject page 40 2 Press the Recording start stop button The recording indicator appears and recording starts 00...

Page 41: ...cable battery is disconnected or recording is disabled during recording the system is switched to the data recovery mode While data is being recovered no other function is enabled When the recording t...

Page 42: ...stop button The shutter sound is heard and the photo is recorded Do not turn off the camcorder or remove the memory card when taking photos as it may damage the storage media or data Recordable number...

Page 43: ...recording a very bright scene White Appears when recording an outdoor scene Landscape Appears when recording images using close up Macro Appears when recording images of clear skies Blue sky Appears w...

Page 44: ...e smallest zoom ratio is the subject s original size in the zoom out W Wide angle T Telephoto Using the optical zoom does not degrade the image quality and clarity Use the digital zoom when you want t...

Page 45: ...y touching the Video thumbnail view or Photo thumbnail view tab on the LCD screen Understanding how to change the operation modes You can easily change the playback mode by touching the LCD screen or...

Page 46: ...top playback and return to the thumbnails touch the Thumbnail view tab 00 00 20 00 01 03 100_0001 Find videos in various ways Drag the thumbnails to up or down on the LCD screen to search the thumbnai...

Page 47: ...page 66 You can play back the recorded videos on a TV or PC pages 80 82 86 92 If you touch the MENU tab or press the Home button during playback the video playback is paused and the menu screen appear...

Page 48: ...video Touching the Reverse skip plays the beginning of the scene If reverse skip is touched within 3 seconds from the start of the file the previous video plays Place and hold your finger on the Rever...

Page 49: ...ways Drag the thumbnails to up or down on the LCD screen to search the thumbnails you want Drag the image to left or right on the LCD screen to go to the previous or next file Do not power off or eje...

Page 50: ...lume level using the Volume tab while playing back the slide show with music Zooming during photo playback You can magnify a playback image 1 Touch the desired photo The selected photo appears on the...

Page 51: ...tem and then adjust the setting values you want The White Balance function of Manual is used here as an example STBY 00 00 00 253Min White Balance Auto Categories Functions Smart Auto Switches to Smar...

Page 52: ...Balance Auto 50 EV 0 51 Back Light Off 51 Self Timer X Off 52 Super C Nite X Normal 52 Cont Shot X Off 53 Focus X Auto 53 Art Film menu items Accessible X Not accessible Operation mode Items Video Ph...

Page 53: ...8 TV Display ON 68 HDMI TV Out Auto 69 Auto LCD Off ON 69 Connectivity PC Software ON 70 USB Connect Mass Storage 70 TV Connect Guide 71 Anynet HDMI CEC ON 71 Items Default value Page General Card Inf...

Page 54: ...tuation Understanding White Balance White balance WB is the process of removing unrealistic color casts so that objects which appear white are rendered white in your image Proper white balance has to...

Page 55: ...r example 0 3 lets in more light than 0 3 EV 0 Back Light When a subject is lit from behind this function compensates for back lighting so that the subject does not appear too dark 1 Press the Home bu...

Page 56: ...to get better images of slowly moving subjects or subjects in dark places When you turn the Super C Nite function on the camcorder adjusts the shutter speed so that the images are brighter without com...

Page 57: ...Press the Home button p touch Manual p touch the Focus tab 2 Touch the desired submenu item STBY 00 00 00 253Min Focus Auto Submenu items Auto In most situations it is better to use the automatic foc...

Page 58: ...accordingly Recording a video with Fade effect Fade Out Approx 3 seconds Fade In Approx 3 seconds Fade in With Fader set to On press the Recording start stop button The recording starts with a dark sc...

Page 59: ...0 5 0 5 1 1 3 3 5 5 3 After setting the Time Lapse REC mode press the Recording start stop button The Time Lapse recording starts Time Lapse REC only supports the 720 60p resolution 00 00 00 253Min 0...

Page 60: ...econd the interval defines how long the time lapse recording should be For example if you set the interval to 5 Sec time lapse recording should be set to at least 10 minutes to record a minimum video...

Page 61: ...al image is displayed during recording or playback Black White BW BW This mode changes the image to black and wite Sepia S S This mode gives the image a reddish brown look Negative N N This mode rever...

Page 62: ...cator all at once touch the Clear tab 3 Touch Yes The camcorder deletes all the files having the delete indicator Deleted images cannot be recovered Do not eject a memory card or power off while delet...

Page 63: ...mode or photo playback mode page 41 1 Touch the file you want to protect 2 Touch the MENU tab p Touch the desired item next to Protect Delete Protect Divide File Info ON 00 00 00 00 01 03 100_0001 Sub...

Page 64: ...deo is divided into two video clips The second portion of the divided video is displayed as the last thumbnail After the division you can partially delete unnecessary sections of the divided videos or...

Page 65: ...our confirmation 4 Touch Yes The camcorder combines the video files you selected in the order you designated and then stores the combined videos as a single video file Do not eject a memory card or po...

Page 66: ...elect the video playback mode page 41 1 Touch the desired file to view the file information 2 Touch the MENU tab p touch File Info The information of the selected file appears File Info Date JAN 01 20...

Page 67: ...ded files are encoded using Variable Bit Rate VBR VBR is an encoding system that automatically adjusts the bit rate in response to the image being recorded The available video recording time differs a...

Page 68: ...p Shooting 2 Touch the desired item next to Tele Macro Shooting Photo Resolution Tele Macro OIS Duo Video Resolution ON OFF 3 To exit the menu touch the Return tab Submenu items OFF Disables the funct...

Page 69: ...ou use the digital zoom the camcorder processes the image digitally more than in the optical zoom mode As a result the image resolution may deteriorate The top of the bar shows the digital zooming zon...

Page 70: ...repeatedly until the Thumbnail view tab is touched Slide Show Option You can set the playback options for the slide show with the slide show setting menus 1 Press the Home button p touch Settings p Pl...

Page 71: ...nsumes more power Guideline Guideline displays straight line patterns on the LCD screen that can help you set the image composition when recording images The camcorder provides 3 types of guidelines 1...

Page 72: ...ase When the internal rechargeable battery is depleted The date and time displayed by this function depend on the Date Type and Time Type settings pages 73 74 TV Display When your camcorder is connect...

Page 73: ...You can set the LCD screen to darken automatically when there is no user interaction for a period of time to decrease power consumption 1 Press the Home button p touch Settings p Display 2 Touch the...

Page 74: ...he camcorder to a PC The PC Software function is not available in the following conditions If USB Connect is set to PictBridge To enable the PC Software function set USB Connect to Mass Storage in the...

Page 75: ...es with a Samsung TV remote control that supports Anynet 1 Press the Home button p touch Settings p Connectivity 2 Touch the desired item next to Anynet HDMI CEC Connectivity USB Connect TV Connect Gu...

Page 76: ...art of the capacity If there is no storage media inserted you cannot select the Card Info and it will look dim on the menu File No File names numbers are assigned to recorded images according to the n...

Page 77: ...s you use the local time without changing your hometown time setting The clock is adjusted according to the time difference between your home and the location you are visiting Date Time Set By setting...

Page 78: ...ting page 68 Beep Sound You can turn the beep that sounds when you touch tabs and buttons on the screen on or off 1 Press the Home button p touch Settings p General 2 Touch the desired item next to Be...

Page 79: ...Power Off You can set your camcorder to turn off automatically if it is idle for 5 minutes without performing an operation This function prevents unnecessary power consumption 1 Press the Home button...

Page 80: ...Closing the LCD screen turns off the camcorder 5 Min Closing the LCD screen starts the Quick On STBY mode after a short period of time After 5 minutes in Quick On STBY mode the camcorder turns off We...

Page 81: ...Default Set Switch Grip ON Language Format 2 Touch Yes Yes The format is executed with a message 3 To exit the menu touch the Return tab Do not remove the storage media or perform any other operation...

Page 82: ...me Zone screen appears after all settings return to the default 3 Set the date and time again page 28 Do not turn off the power while using this function Initializing the camcorder settings to factory...

Page 83: ...e Demo function Using the Demo function The Demo mode is canceled in the following cases If the LCD screen is touched If you press any button Recording start stop Home etc However the camcorder enters...

Page 84: ...ompact audio video interface for transmitting uncompressed digital data What is Anynet function The Anynet function lets you control all devices that support the Anynet function with the same remote Y...

Page 85: ...ly When connecting to a TV using the Audio Video cable match the color of the cables to the color of the corresponding jacks Video input may appear green depending on the TV If this occurs connect the...

Page 86: ...rding ratio Appearance on Wide 16 9 TV Appearance on 4 3 TV Images recorded in a 16 9 ratio Adjust the volume to a moderate level If the volume is too high the video information may include noise If T...

Page 87: ...rding device 3 Start the playback on your camcorder and record it on the recording device Refer to the instruction manuals supplied with your recording device for details 4 When dubbing is finished st...

Page 88: ...appear on the LCD screen 4 Touch the photos you want to print and then touch the Print tab The corresponding message appears 1 12 100_0001 5 Touch Yes The selected photo is printed To set the number o...

Page 89: ...turer The date time imprint option cannot be setup if the printer does not support the option PictBridge is a registered trademark of CIPA Camera Imaging Products Association an image transfer standar...

Page 90: ...Dual Core 2 2 GHz or higher is recommended Notebook Intel Core2 Duo 2 2GHz or AMD Athlon X2 Dual Core 2 6GHz or higher is recommended RAM 1GB or higher is recommended Video Card NVIDIA GeForce 8500 o...

Page 91: ...low these steps 1 Click the Safely Remove Hardware icon on the taskbar 2 Select USB Mass Storage Device and then click Stop 3 If the Stop a Hardware device window appears click OK 4 Disconnect the USB...

Page 92: ...Browse folders stored on your computer Move to the previous or next folder Print files view files on a map store files in Contents Manager or register faces If you install Intelli studio on your PC th...

Page 93: ...photo you want double click to play back Playback starts and the controls appear Intelli studio supports the following file formats Video formats MP4 Video H 264 Audio AAC WMV WMV 7 8 9 Photo formats...

Page 94: ...ow 3 Click the web site you would like to upload files to You can choose YouTube twitter Flickr Facebook Picasa Email or another web site you want to use for your site management 4 Click Upload to sta...

Page 95: ...e folders in the storage media appear Different file types are stored in different folders Photos Videos Setting data System data 6 Select the desired folder or files to copy then drag and drop them i...

Page 96: ...of folders is 999 The camcorder can create a maximum of 9 999 files in a storage media Photo file 2 As with video files the file number used in the file name automatically increases when you create a...

Page 97: ...s authentic If not change to an authentic Samsung battery We recommend you use only genuine Samsung batteries in this camcorder Storage media Message Icon Informs that Action Insert Card There is no m...

Page 98: ...ace the memory card with a recommended card Low Speed Card Please record at a lower resolution The memory card is not fast enough to record at this resolution Record video at a lower resolution and qu...

Page 99: ...essary files on the storage media Back up files to your PC or another storage media and delete files Change to another card which has enough free space Set File No to Reset Format the storage media Fi...

Page 100: ...he files you want to combine have different resolutions You cannot combine files that have different resolutions Not enough free space in Card You cannot edit due to insufficient space on memory card...

Page 101: ...ect function to Mass Storage Ink Error There is a problem with an ink cartridge Check the ink cartridge Put a new ink cartridge into the printer Paper Error There is a problem with the paper Check the...

Page 102: ...harge the battery or replace it with a charged one Power cannot be turned off Remove the battery or unplug the AC power adaptor and connect the power supply to the camcorder again before turning it on...

Page 103: ...free space for recording on the storage media Back up important files on your PC and format the storage media or delete the unnecessary files If you make recordings or delete files frequently the perf...

Page 104: ...appear on the images This occurs when recording images under a fluorescent lamp sodium lamp or mercury lamp This is not a malfunction Storage Media Symptom Explanation Solution Memory card functions...

Page 105: ...recording conditions Playback on your camcorder Symptom Explanation Solution Playback playback pause function does not work Image files recorded using another device may not play back on your camcorde...

Page 106: ...corder Disconnect the USB cable from the computer and camcorder restart the computer and then connect the USB cable again correctly Cannot play back a video file properly on a PC You need a video code...

Page 107: ...und copied from the camcorder to your computer are not affected The playback screen is paused or distorted Check the system requirements to play a video Shut down all other applications currently runn...

Page 108: ...lens gently with a soft cloth If necessary wipe gently with lens paper or tissue Mold may form if the lens is left dirty If the lens looks dim turn off the camcorder and leave it off for about 1 hour...

Page 109: ...ized service center USING YOUR CAMCORDER ABROAD Each country or region has its own electric and color systems Before using your camcorder abroad check the following items Power sources The AC adaptor...

Page 110: ...subject is magnified Shorter focal lengths result in wider angles of view F No F Number The f number defines the brightness of lens Smaller number lens has generally brighter image The f number is di...

Page 111: ...TFT LCD Connectors Composite output 1Vp p 75 terminated HDMI output C type connector Audio output 7 5 dBs 600 terminated USB output USB 2 0 General Power source DC 5 V Lithium Ion battery 3 7 V Power...

Page 112: ...be presented to the authorized service center EXCLUSIONS WHAT IS NOT COVERED This warranty does not cover damage due to accident fire flood and or other acts of God misuse incorrect line voltage impro...

Page 113: ...he 6 hazardous materials Cadmium Cd Lead Pb Mercury Hg Hexavalent Chromium Cr 6 Poly Brominated Biphenyls PBBs Poly Brominated Diphenyl Ethers PBDEs in our products QUESTIONS OR COMMENTS COUNTRY CALL...

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