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Samsung HG43NJ678U, Install Manual

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Samsung HG43NJ678U Install Manual Download Page 57

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If you have any questions or comments relating to Samsung products, please contact the SAMSUNG 

customer care center.

Samsung Hospitality Hotline

1-866-sam4biz (US)

1-800-749-0205 (CANADA)
1-800-726-7864 (MEXICO)

Web site:

 

http://www.samsung.com/us/business

© 2018 Samsung Electronics Co., Ltd. All rights reserved.

NJ678U-NA-01

Summary of Contents for HG43NJ678U

Page 1: ...HG43NJ678U HG50NJ678U HG55NJ678U HG65NJ678U Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE ...

Page 2: ... orSTB identifies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 23 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning ...

Page 3: ...pace such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric shock Do not expose this apparatus to rain orplace it nearwater neara bathtub washbowl kitchen sink orlaundrytu...

Page 4: ...tures high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensureyou can unplug th...

Page 5: ...ttons on the Remote Control 14 Installing batteries into the remote control 15 04 Usingthe TVController 05 The Connection Panel 06 Connections Connecting the TVto a SBB orSTB 19 Connecting the TVto the game controller 19 List of HospitalitySIVendors and Compatible Data Cables Suppliedwith the TV 20 Connecting the RJP Remote Jack Pack 21 07 Settingthe Hotel Option Menus Hotel Option menu items 24 W...

Page 6: ...r 42 11 Anti theft Kensington Lock 12 Specifications and OtherInformation Specifications 46 Environmental Considerations 47 Decreasing powerconsumption 47 Supported Resolutions forUHD Input Signals 48 DisplayResolution 48 Dimensions 50 Licenses 54 ImportantWarrantyInformation Regarding Television FormatViewing 55 SAMSUNG ELECTRONICS NORTHAMERICAN LIMITED WARRANTY STATEMENT 56 English 6 ...

Page 7: ...l Mount Kit Cable Guide x 4 Wall MountAdaptor The items colors and shapes mayvarydepending on the models Cables not included can be purchased separately Check foranyaccessories hidden behind orin the packing materialswhen opening the box The screen can be damagedfrom direct pressurewhen handled incorrectly As shown inthefigure make sureto gripthe edges ofthe screenwhenyou liftthe TV Do Not Touch T...

Page 8: ...hat it swivels 20 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marked 20 Then fix the Bracket HolderSwivel to the stand using the three supplied screws as shown below 60 swivel To configure the TVso that it swivels 60 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marke...

Page 9: ... x1 Screws x 4 M4 x L14 43 55 1 x 4 M4 x L14 65 2 3 x 4 M4 x L14 x 4 M4 x L14 SECURITY or Tight the bottom screwfirst and upperscrewlast Progress the assemblyof screwin the manual s order Place a soft cloth overthe table to protect the TV and then place the TVso that its screen faces down toward the table surface Insert the Stand Guide into the slot on the bottom of the TV Slide and assemble it to...

Page 10: ... TV Assemblingthe Hotel Mount Kit A B C D Short Bolt x 2 Long Bolt x 2 Washerx 2 Nut x 2 A B C D or Affix the stand to a flat surface such as a dressertop desk top or entertainment centeras shown WARNING To prevent injury you must attach this TVsecurelyto the floor a table a dressertop etc with the Hotel Mount Kit as described in these instructions English 10 ...

Page 11: ...fetyFlyerincludedwithyourTV Foradded stability and safety you can purchase and install the anti fall device To Preventthe TVfrom Falling TVHolderKits are sold separately To purchase a TVHolderKit contact Samsung CustomerCare 1 Insert the screws into thewall brackets and firmlyfasten them to thewall Make sure the screws are firmlyfixed to thewall We stronglyrecommendyou drive the screws into a stud...

Page 12: ...ifications Screws that are too long maycause damage to the inside of the TVset Forwall mounts that do not complywith theVESAstandard screwspecifications the length of the screws may differdepending on thewall mount specifications Do not fasten the screws too firmly This maydamage the product orcause the product to fall leading to personal injury Samsung is not liable forthese kinds of accidents Sa...

Page 13: ...in a fire ora problem with the product caused byan increase in its internal temperature Whenyou installyourTVwith a stand orawall mount we stronglyrecommendyou use parts provided bySamsung Electronics only Using parts provided byanothermanufacturermaycause difficultieswith the product orresult in injurycaused bythe product falling Installationwith a stand Installationwith awall mount 10 cm 10 cm 1...

Page 14: ...ns on the TV s screen Launches the APPS Not available Displays information on the TV screen Moves the cursor selects the onscreen menu items and changes thevalues seen on the TV s menu Turns the TVon and off Gives direct access to channels Adjusts thevolume Selects additional digital channels being broadcast bythe same digital station Forexample to select channel 54 3 press 54 then press and 3 Ret...

Page 15: ...s to the symbols in the batterycompartment Use the remote controlwithin 23 feet of the TV Bright light mayaffect the performance of the remote control Avoid using nearbright fluorescent lights orneon signs The colorand shape of the remote mayvarydepending on the model English 15 ...

Page 16: ...s On Formore information about its usage refer to the figure below The screen maydim if the protective film on the SAMSUNG logo orthe bottom of the TVis not detached Please remove the protective film TVController Remote control sensor Press Move Press Hold Select The TVController is located on the bottom of the TV Control menu PowerOff Volume Up Channel Up Volume Down Channel Down Source English 1...

Page 17: ... a DigitalAudio component HDMI IN1 2 3 ARC Connects to the HDMI port of a devicewith an HDMI output No separate sound connection is needed foran HDMI to HDMI connection HDMI connections carryboth audio andvideo It is recommended that the external device of the HDMI1 3 or1 4versionwill be usedwith this TV Ifyou meet the compatible problem like no sound orthe abnormal screen oretcwith the device of ...

Page 18: ...ption menu EX LINK Connect this port to the port on the optional RJP Remote Jack Pack Thiswill allowyou to connect external devices Camcoder PC DVD players etc easily DATA Used to connect the Lodgenet game controllerin the Lodgenet system orsupport data communication between the TVand the external SBB orSTB Connects using RJ 12 TVtype plugs Formore information about the data cables referto page 20...

Page 19: ...rol IR signal need to meet the following specification to use IR pass through function IR signal recieverspecification Band pass filtercenterfrequency 37 9 CarrierFrequency Duty50 Minimum Burst Length tburst 12 pulses 316 us Minimum Gap Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time between the data commands tpause 25 Connectingthe TVtothe game controller Game Controller TVRea...

Page 20: ...l on the data cables Contactyournearest dealeroryourSIVendorto buythe data cable not included in the TV Confirm the code on the Code Label Note the labeled end Note the labeled end SIVendor Cable code Pin assign Remark Samsung OCC Enseo Guestek BN39 00865B Nstreams BN39 01110A Sonifi MTI BN39 01011E Operation Specification of Data Cable RJ12 TTL English 20 ...

Page 21: ...V USB HDMI S VIDEO RCA AUDIO PC RS 232 TVRearPanel RJPRear 2 RS 232 Data Cable 1 HDMI cable The rearpanel maydifferdepending on the model 1 Connect the HDMI port of the TVto the HDMI port of the RJP 2 Connect the EX LINK port of the TVto the RS 232 port of the RJP This Samsung TVis compatiblewith the TeleAdapt TA 7610 RJPonly English 21 ...

Page 22: ...LEDwill be lit Afterthe RJPreset orthe TVturns off on it takes approximately10 seconds to establish communications between the TVand the RJP The following table shows the approximate time in seconds it takes to switch from the TVto an input source based on assigned ordefault priorities When no inputs are connected Source To Connect HDMI 3 9 sec When two ormore inputs are connected to the RJPand on...

Page 23: ...press the up ordown directional button to displaythe next orprevious menu item Press the RETURN orMENU button to exit the current menu item and go to a highermenu level To exit a Hotel Option menu turn off the TV and then turn it on again Anychangesyou made are saved except changes to SI System Integration vendor Forchanges to SIvendor you must turn the TVoff wait until the power indicatorat the b...

Page 24: ...annel Num When the TVis turned on it switches automaticallyto this channel PowerOn Channel Type Select the type of the channelwill be displayedwhen the TVis turned on ATV analog airband DTV digital airband CATV analog cable band CDTV digital cable band PowerOnVolume Setvolume levelwhen the TVis turned on UserDefined Letsyou setvolume level manually Last Saved When the TVis turned on it returns to ...

Page 25: ... of the selected antenna type The Channel Listwill also populateAiraswell Cable type channels OFF When set to off guest can access the channel map corresponding to the selected antenna type Air Cable only The Channel List Channel Editorwill only showthe selected antenna type channels Dynamic SI ON The TVwill check the DTVprogram channel numberautomatically You can t edit DTVprogram channel numberi...

Page 26: ...an HDMI input source When set to on you can hearsound from the playerthrough an HDMI input of the RJP whetherthere is avideo signal ornot This option is onlycompatiblewith the G LINKRJP External Source USB Pop up Screen When USB is connected to the TV Default Apopupwindowappears Automatic This enters the USB content menu automatically Disable Neitherthe popupwindownorthe menu appears External Sour...

Page 27: ...ported HospitalityLogo DL You can download the startup logo from the connected USB flash drive Hospitalitylogo file requirements Image orvideo files only The image file is supported up to 2 MB Thevideo file is supported up to 50 MB File can onlybe named samsung_image samsung_video Logo DisplayTime Set the time displayed HospitalityLogo 3 5 7 second Cloning Clone TVto USB Clone the current TVoption...

Page 28: ...ilable Password Setting Usercan change the password Password Reset Password is reset to 00000000 SecurityMode Provides password protected administrative fucntionalityto enable ordisable features of hospitalityTV such as USB HDMI To use this option SecurityMode set to on AfterSecurityMode set to on options such as USB HDMI are automatically enabled Clone USBto TV and TVResetwill be disabled in the ...

Page 29: ...ctwhenyou turn the TVoff and then on use this function If the Real Time Clock RTC setting fails contact a Samsung service centre Software Update Letsyou upgrade the TVSoftwarewith a USB flash dirve Sound BarOut If the Samsung Sound Bardevice is connected to this TV this item letsyou to select where the TVsound is outputtedwhen the TVis turned on ON When the TVis turned on the TVsound is automatica...

Page 30: ...CH Server Modulator Operateswhen theAC powercord is plugged in and the power is off OFF You can turn off the REACH Update Time function 12 00 am 12 00 am everyday 2 00 am 2 00 am everyday 12 00 pm 12 00 pm everyday 2 00 pm 2 00 pm everyday REACH Update Immediate When set to on the TVwill receive and update REACH data from the REACH Server Modulator right afterthe poweris off Operateswhen theAC pow...

Page 31: ...the directional buttons on the remote control to enterthe title and message and select Save Hotel Logo HospitalityLogo Hotel Option MUTE 1 1 9 SelectE Logo Message Hospitality Logo HospitalityLogo function displays the Hotel s picture imagewhen the TVis powered on Whenyou set HospitalityLogo to AVI BMP BOTH HospitalityLogo DL and Logo DisplayTime are enabled If there is a logo image stored in memo...

Page 32: ...TE 1 1 9 SelectE Cloning The USB cloning function letsyou download user configured settings Picture Sound Channel and Hotel Option from one TVto a USB device and then upload these settings from the USB device to otherTVsets This letsyou create a standard file of settings and distribute that standard file to all the TVs inyourfacility Aftercloning certain features are appliedwhen the TVis turned on...

Page 33: ...E 5 Press the up ordown directional button to select Clone USBto TV and press the SelectE button on the remote control 6 The message Clone USBto TV is displayed Press the SelectE button on the remote control If there is no file to copyon the USB device orthe message that there is no file apears check the folderonyourUSB device The foldername should be T KTM2AKUCB Tables that list the settings that...

Page 34: ...y Last Option Yes Channel Channel Setup No Channel Editor No Channel Bank Editor No Mixed Channel Map ON OFF Yes Dynamic SI ON OFF Yes MyChannel ON OFF Yes Menu OSD Picture Menu Lock ON OFF Yes Menu Display ON OFF Yes Channel Menu Display ON OFF Yes Panel Button Lock Unlock Lock OnlyPower Yes Clock Local Time Standalone Manual Time Channel Interactive Manual Auto Time Channel Yes TimerType WakeUp ...

Page 35: ...e Disable Yes DRM DRM Mode OFF LYNKDRM Pro idiom LYNKDRM PI Yes System Self Diagnosis forTV No Self Diagnosis forHTV PI DTVChannel KeyLoss Success Failure No STB SIVendorSetting Si Name Success Failure RTC Success Failure Software Update No Sound BarOut ON OFF Yes Contact Samsung No StandbyLED ON OFF Yes Boot Logo ON OFF Yes TVReset No BLAN Power ON OFF Yes Home Menu Home Menu Display ON OFF Yes H...

Page 36: ...tores initializes anyguest side menuvalues to the cloned standardvalueswhen the TV is turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menuvalues only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot be suppo...

Page 37: ... Blue Sound Sound Output Sound Mode Expert Settings Balance Equalizer HDMI InputAudio Format Digital OutputAudio Format Audio Delay AutoVolume Sound Feedback General System Manager Time Clock Clock Mode Language Auto Protection Time External Device Manager Anynet HDMI CEC HDMI UHD Color HDMI Black Level Input Device Manager Keyboard Settings Keyboard Language Keyboard Type Eco Solution Auto PowerO...

Page 38: ...ugh a USB device To update the TV s software followthese steps 1 Insert a USB flash dirve containing the software update file into the USB port of the TV 2 Run Update Now MENUm Support Software Update Update Now 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the SelectE button on the remote control Please be careful to not disconnect the p...

Page 39: ...To set a TV s ID code followthese steps 1 Aim the remote at the TV and then press the MUTE button and the RETURN button simultaneouslyformore than 7 seconds Whenyou stop pressing the buttons the TVdisplays the current ID in the middle of the screen and a message appears 2 Press the numberon the remoteyouwant to assign to the TV The TVdisplays a message 3 Afteryou see the message ifyou press 1 the ...

Page 40: ...PowerOn PowerOnVolume UserDefined PowerOn PowerOnVolume Num set greaterthan 0 PowerOn MaxVolume set greaterthan 0 2 Connect an HDMI cable from the HDMI out port of the Soundbar AirTrack to the HDMI port supportingARC on the TV 3 Afterthe Soundbar AirTrack is connected to the TV when the TVturns on the Soundbar AirTrack automatically detects the TV and then automaticallyswitches to Hotel Mode Sound...

Page 41: ...elect Smoovie 3 Go to Channel Channel Bank Editor Press the SelectE button on the remote control 4 Enterthe Channel Bank Editor Edit the Channel Bank Bank1 Free channel Select the channels thatwill be accessiblewhen a remote doesn t have a card Bank2 FamilyCard Green Select the channels thatwill be accessiblewhen a remote has a GREEN CARD Bank3 Adult Card Red Select the channels thatwill be access...

Page 42: ...t the channel language and channel genre and delete channels This function is enabledwhen MyChannel set to On in Hotel Option menu Hotel Option MUTE 1 1 9 SelectE Channel MyChannel Ifyou applythe Screen Off function to the selected channels a screen off message is displayed and pictures are turned off bythe Screen Off function and onlyaudio is output from those channels Channel Editor also letsyou...

Page 43: ...nnel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename Channel and SelectE button 3 Use the on screen keyboard that appears to enterthe newname forthe channel Use t...

Page 44: ...screen 2 Use the directional buttons on the remote control move the focus to Edit Channel Number and SelectE button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Select OKwhen done and then press the SelectE button on the remote contorl Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV source m...

Page 45: ...msung Please find the K icon on the rearof the TV AKensington slot is beside the K icon 1 To lock the product followthese steps 1 Wrap the Kensington lock cable around a large stationaryobject such as desk orchair 2 Slide the end of the cablewith the lock attached through the looped end of the Kensington lock cable 3 Insert the locking device into the Kensington slot on the product 1 4 Lock the lo...

Page 46: ... 8 x 704 2 x 226 5 mm Weight Without Stand With Stand 21 2 lbs 9 6 kg 28 0 lbs 12 7 kg 30 0 lbs 13 6 kg 37 0 lbs 16 8 kg Model Name HG55NJ678U HG65NJ678U DisplayResolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 55 Class 54 6 inches 65 Class 64 5 inches Sound Output 20W 20W Stand Swivel Left Right 20 60 90 20 60 90 Dimensions Wx H x D Body With stand 48 8 x 28 1 x 2 3 inch...

Page 47: ...dels the label is inside the cover terminal Typical powerconsumption is measured according to EnergyStarProgram requirements fortelevisions YourTVand its accessories maylook different than the product images presented in this manual depending on the model All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Referto the dimensions before installingyourTV...

Page 48: ...erticalfrequency Hz Clockfrequency MHz Polarity horizontal vertical IBM 720 x 400 70 Hz 31 469 70 087 28 322 MAC 640 x 480 832 x 624 1152 x 870 67 Hz 75 Hz 75 Hz 35 000 49 726 68 681 66 667 74 551 75 062 30 240 57 284 100 000 VESADMT 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x1024 1280 x1024 1366 x 768 1440 x ...

Page 49: ... 000 28 125 33 750 56 250 67 500 54 000 56 250 67 500 112 500 135 000 54 000 56 250 67 500 112 500 135 000 50 000 59 940 50 000 59 940 50 000 60 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 27 000 27 000 27 000 27 000 74 250 74 250 74 250 74 250 74 250 74 250 74 250 148 500 148 500 297 000 297 000 297 000 594 000 594 000...

Page 50: ...nsions Frontview Sideview The displayed image maydifferfromyourTV depending on the model 43 Unit inches 37 1 38 2 2 3 8 9 20 9 21 9 22 2 24 3 50 Unit inches 43 2 44 3 2 4 8 9 24 3 21 9 25 6 27 7 English 50 ...

Page 51: ... 55 Unit inches 47 7 48 8 2 3 8 9 26 9 21 9 28 1 30 3 65 Unit inches 56 3 57 4 2 4 14 0 31 7 26 6 33 0 35 8 English 51 ...

Page 52: ...ons can be checked at Displaysolutions samsung com Base Stand detail The displayed image maydifferfromyourTV depending on the model 43 Unit inches 2 2 5 9 21 9 7 8 8 9 R0 1 R0 3 5 3 50 55 Unit inches 2 2 5 9 21 9 8 6 8 9 R0 1 R0 3 5 3 English 52 ...

Page 53: ... 65 Unit inches 2 2 5 9 26 6 9 5 14 0 R0 1 R0 3 5 3 English 53 ...

Page 54: ...DED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS NOTEDABOVE The terms HDMI and HDMI High Definition Multimedia Interface and the...

Page 55: ...perweek Additionally viewing otherstationaryimages and text such as stock market reports video game displays station logos web sites orcomputergraphics and patterns should be limited as described above forall televisions Displaying stationaryimages that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle but permanent burned in ghost images in the LED picture To av...

Page 56: ...s must be performed bya SAMSUNGAuthorized Service Center Alongwith this Statement the Original LimitedWarrantyStatement and a dated Bill of Sale as Proof of Purchase must be presented to the Service Center Transportation to and from the Service Centeris the responsibilityof the purchaser Conditions covered are limited onlyto manufacturing defects in material orworkmanship and onlythose encountered...

Page 57: ...ating to Samsung products please contact the SAMSUNG customer care center Samsung Hospitality Hotline 1 866 sam4biz US 1 800 749 0205 CANADA 1 800 726 7864 MEXICO Web site http www samsung com us business 2018 Samsung Electronics Co Ltd All rights reserved NJ678U NA 01 ...

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