Samsung HG43AJ690UB Install Manual Download Page 6

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Setting the Hotel Option Menus

Hotel Option menu items

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Welcome Message

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Hotel Logo

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USB Cloning

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Settings Cloned in the Hotel Menu

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Setting Auto Initialise

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Updating the TV’s Software

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Using a Multi Code Remocon

Setting the Soundbar

Samsung Soundbar (AirTrack) and Hospitality TVs in 2018

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Editing Channels

Channel Bank Editor (Smoovie TV Only)

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Using Channel Editor

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Specifications and Other Information

Specifications

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Environmental Considerations

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Decreasing power consumption

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Supported Resolutions for UHD Input Signals

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Display Resolution

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Dimensions

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Licences

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English - 6

Summary of Contents for HG43AJ690UB

Page 1: ...HG43AJ690UB Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No INSTALLGUIDE ...

Page 2: ... orSTB identifies the TV the TVgives full control to the SBB orSTB Standalone mode In this mode the TVworks alonewithout an external SBB orthe STB The TVhas a Hotel Option menu that letsyou easilyset itsvarious hospitalityfunctions Please see page 28 The menu also letsyou activate orde activate some TVand hospitalityfunctions soyou can createyouroptimal hospitalityconfiguration Still imagewarning ...

Page 3: ...pace such as a bookcase orbuilt in cabinet unless proper ventilation is provided Do not place this apparatus nearorovera radiatororheat register orwhere it is exposed to direct sunlight Do not placevessels vases etc containingwateron this apparatus as this can result in a fire orelectric shock Do not expose this apparatus to rain orplace it nearwater neara bathtub washbowl kitchen sink orlaundrytu...

Page 4: ...res high humidity chemical substances orwhere itwill operate 24 hours a daysuch as in an airport a train station etc Failure to do so maylead to serious damage toyourTV Use onlya properlygrounded plug andwall outlet An improperground maycause electric shock orequipment damage Class l Equipment only To turn off this apparatus completely disconnect it from thewall outlet To ensureyou can unplug this...

Page 5: ...ol About the Buttons on the Remote Control 14 Installing batteries into the remote control 15 04 Initial Setup Using the TVController 17 05 The Connection Panel 06 Connections Connecting toyourInternet network 20 Connecting the TVto an SBB orSTB 22 Connecting the Bathroom Speakers 23 Connecting the RJP Remote Jack Pack 24 07 Using a TVViewing Card CI orCI Card Connecting the CI orCI Card via COMMO...

Page 6: ...ing a Multi Code Remocon 10 Settingthe Soundbar Samsung Soundbar AirTrack and HospitalityTVs in 2018 49 11 Editing Channels Channel Bank Editor Smoovie TVOnly 50 Using Channel Editor 51 12 Specifications and OtherInformation Specifications 54 Environmental Considerations 54 Decreasing powerconsumption 54 Supported Resolutions forUHD Input Signals 55 DisplayResolution 55 Dimensions 57 Licences 59 E...

Page 7: ...latoryGuide CI CardAdapter Hotel Mount Kit Cable Guide x 4 Wall MountAdapter The items colours and shapes mayvarydepending on the models Cables not included can be purchased separately Check foranyaccessories hidden behind orin the packing materialswhen opening the box The screen can be damagedfrom direct pressurewhen handled incorrectly As shown inthefigure make sureto gripthe edges ofthe screenw...

Page 8: ...hat it swivels 20 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marked 20 Then fix the Bracket HolderSwivel to the stand using the three supplied screws as shown below 60 swivel To configure the TVso that it swivels 60 left and right insert the prong on the bottom of the stand through the curved hole in the Bracket HolderSwivel marke...

Page 9: ...the table to protect the TV and then place the TVso that its screen faces down toward the table surface Insert the Stand Guide into the slot on the bottom of the TV Slide and assemble it to the end line in the direction of arrow x 4 M4 x L14 3 4 Tight the bottom screwfirst and upperscrewlast Progress the assemblyof screwin the manual s order NOTE Make sure to distinguish between the front and back...

Page 10: ...ut x 2 A B C D or Affix the stand to a flat surface such as a dressertop desk top orentertainment centre as shown WARNING To prevent injury you must attach this TVsecurelyto the floor a table a dressertop etc with the Hotel Mount Kit as described in these instructions English 10 ...

Page 11: ...etyFlyerincludedwithyourTV Foradded stability and safety you can purchase and install the anti fall device To Preventthe TVfrom Falling TVHolderKits are sold separately To purchase a TVHolderKit contact Samsung CustomerCare 1 Insert the screws into thewall brackets and firmlyfasten them to thewall Make sure the screws are firmlyfixed to thewall We stronglyrecommendyou drive the screws into a stud ...

Page 12: ...rew specifications Screws that are too long maycause damage to the inside of the TVset Forwall mounts that do not complywith theVESAstandard screwspecifications the length of the screws may differdepending on thewall mount specifications Do not fasten the screws too firmly This maydamage the product orcause the product to fall leading to personal injury Samsung is not liable forthese kinds of acci...

Page 13: ...in a fire ora problem with the product caused byan increase in its internal temperature Whenyou installyourTVwith a stand orawall mount we stronglyrecommendyou use parts provided bySamsung Electronics only Using parts provided byanothermanufacturermaycause difficultieswith the product orresult in injurycaused bythe product falling Installationwith a stand Installationwith awall mount 10 cm 10 cm 1...

Page 14: ...according to the directions on the TVscreen Launches the APPS Press to displayinformation on the TVscreen Moves the cursor selects the onscreen menu items and changes thevalues seen on the TV s menu Turns the TVon and off Gives direct access to channels Adjusts thevolume Alternatelyselects Teletext mode Full Double Mix Off Displays the Electronic Programme Guide EPG Displays the main on screen men...

Page 15: ...es to the symbols in the batterycompartment Use the remote controlwithin 7 m of the TV Bright light mayaffect the performance of the remote control Avoid using nearbright fluorescent lights orneon signs The colourand shape of the remote mayvarydepending on the model English 15 ...

Page 16: ...nguage You can change the menu language 3 Next TV installation Type Select your TV installation type TV Basic Setup Cloning Mode Factory Menu Start basic setup to use your TV SelectingyourTVinstallationtype Basic TVSetup Select to proceed to the next step to set the basic options for usingyourTV Cloning Mode Copythe system settings from the USB orserverto the TV FactoryMenu End Initial Setup and g...

Page 17: ... Selectyourtime zone This function maynot be supported depending on the geographical area 8 Setup Complete Your TV is now ready to use Done Setup complete Select the Done button to complete the Initial Setup Then Hotel Option menu appears Press POWER button to exit Usingthe TVController You can turn on the TVwith the TVController button at the bottom of the TV and then use the Control menu The Con...

Page 18: ...c Service connection DIGITALAUDIO OUT OPTICAL Connects to a DigitalAudio component HDMI IN1 2 3 ARC Connects to the HDMI jack of a devicewith an HDMI output No separate sound connection is needed foran HDMI to HDMI connection HDMI connections carryboth audio andvideo It is recommended that the external device of the HDMI1 3 or1 4versionwill be usedwith this TV Ifyou meet the compatible problem lik...

Page 19: ...etimes labelled Y B Y and R Y orY Cb and Cr ForAVdevices connect RCAaudio cables not supplied to L AUDIO R onyourTV withAVIN Component IN Adapter set and the otherends to corresponding audio out jacks on an external device Whenyourare connecting a composite AV device to AVIN Y Video connect thevideo cable yellow to the AVIN Y VIDEO jack green yellow ANTIN SATELLITE AIR CABLE Toviewtelevision chann...

Page 20: ...tion protocols Samsung recommends using IEEE 802 11n Otherwise whenyou playvideo overa network connection thevideo maynot playsmoothly To use awireless network the TVmust be connected to awireless routerormodem If thewireless routersupports DHCP the TVcan use a DHCPorstatic IPaddress to connect to thewireless network Select a channel that is not currentlyin use forthewireless router If the channel...

Page 21: ...es the SSID andWPAkey settings YourSmart TVcannot connect to uncertifiedwireless routers Establishing awired Internet connection There are three mainways to connectyourTVtoyournetwork using cable depending onyournetwork setup Theyare illustrated below The Modem Port on theWall Modem Cable Not Supplied LAN Cable Not Supplied TVRearPanel External Modem ADSL VDSL Cable TV TVRearPanel The Modem Port o...

Page 22: ...verspecification Band pass filtercentre frequency 37 9 CarrierFrequency Duty50 Minimum Burst Length tburst 12 pulses 316 us Minimum Gap Time Between the burst tburst gap 16 pulses 422 us Minimum Gap Time between the data commands tpause 25 Compatible Data Cables Suppliedwiththe TV Confirmyou are using the correct data cable foryourvendor Referto the code label on the data cables CON B CON A 1 6 6 ...

Page 23: ...ly Installing theVolume Control Ifyou configure theVolume Control Box as shown in the figure you can control thevolume of the bathroom speakers The jack that connects theVolume Control Box to the TVis a 3 5mm normal Phone jack Volume Control Box switch is a Tact switch Setting the SubAMPMode 0 Turns the SubAMPfunction off PWM off 1 Determines the Subvolume according to the mainvolume control The s...

Page 24: ...PRear 3 RS 232 Data Cable 1Video Audio Cable 2 HDMI cable The rearpanel maydifferdepending on the model 1 Connect the AVIN VIDEO L AUDIO R port of the TV withAVINAdapter to the RCAport of the RJP 2 Connect the HDMI port of the TVto the HDMI port of the RJP 3 Connect the RJP port of the TVto the RS 232 port of the RJP This Samsung TVis compatiblewith the TeleAdapt TA 7610 RJPonly English 24 ...

Page 25: ...icallyturn off anyLEDs after5 minutes to avoid unnecessarylight pollution in the hotel room The LEDs thatwere turned offwill turn on again if the guest touches anyof the buttons and the 5 minute timer will restart If the guest then touches anothersource button the TVwill change to the selected source and the corresponding LEDwill be lit Afterthe RJPreset orthe TVturns off on it takes approximately...

Page 26: ...nnectingthe CI orCI Card via COMMON INTERFACE slotwiththe CI CARDAdapter Attachingthe CI CARDAdaptervia COMMON INTERFACE slot To attach the CI CARDAdapterto the TV followthese steps Insertthe CI CARDAdapterintothetwo holes onthe back of TV Please locate the two holes at the back of the TVnext to the COMMON INTERFACE slot Connect the CI CARDAdapterto the COMMON INTERFACE slot on the back of TV Conn...

Page 27: ...hone number the CI orCI CARD ID the Host ID and otherinformation will be displayed in about 2 3 minutes If an errormessage is displayed please contactyourservice provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated You must obtain a CI orCI CARD from a local cable service provider When removing the CI...

Page 28: ...een is displaying one menu item you can press the up ordown directional button to displaythe next orprevious menu item Press the RETURN orMENU button to exit the current menu item and go to a highermenu level To exit a Hotel Option menu turn off the TV and then turn it on again Anychangesyou made are saved except SI System Integration vendor Forchanges to SIvendor you must turn the TVoff wait unti...

Page 29: ...gwhen itwas turned off PowerOn Channel Num When the TVis turned on it switches automaticallyto this channel PowerOn Channel Type Select the type of the channelwill be displayedwhen the TVis turned on ATV analogue aerial band DTV digital aerial band CATV analogue cable band CDTV digital cable band PowerOnVolume Setvolume levelwhen the TVis turned on UserDefined Letsyou setvolume level manually Last...

Page 30: ...elected antenna type The Channel List Channel Editorwill also populate Aerial aswell Cable type channels OFF When set to off guest can access the channel map corresponding to the selected antenna type Aerial Cable only The Channel List Channel Editorwill onlyshowthe selected antenna type channels Dynamic SI ON The TVwill check the DTVprogramme channel numberautomatically You can t edit DTVprogramm...

Page 31: ...Button Lock Turning the TVControllerbutton operations on oroff Unlock Unlocks TVControllerbutton Lock Locks TVControllerbutton OnlyPower Locks TVControllerbutton except the poweroff function Clock Local Time Select thewayto update the clock data Standalone Manual TTX Time Channel Interactive Manual Auto TTX Time Channel Manual The clock is set automaticallyfrom the DTVchannel ormanuallybythe userw...

Page 32: ...ed into theAVjack the jackwith the higherpriority Note that a guest can also switch devices manuallybypushing a button on the 7610 RJP PriorityHDMI Letsyou set the priorityof the 7610 RJPHDMI jack You can choose 1 2 with 1 being the highest and 2 the lowest The TVautomaticallydisplays the sourcewith the higherpriority HDMI Option Selectwhich HDMI source of the TVis connected to the RJPjack HDMI1 H...

Page 33: ...ge for60 secondswhen the TVturns on EditWelcome Message Edits thewelcome message HospitalityLogo Turns the HospitalityLogo function is set to OFF BMP AVI BOTH If the function is not set to OFF the TVis turned on the logo is displayed before the signal from the initial source forthe amount of time set in Logo DisplayTime The DivX codec is not supported HospitalityLogo DL You can download the startu...

Page 34: ...alfunction SoftAP maynot be available if it is not supported bythe model Maximum numberof devices that can be connected 4 devices Bitrate 10 Mbps device The specifications above are based on ourin house testing Actual performance mayvarydepending onyourwired wireless network environment Apps ID Setting The feature to set specific Hotel ID forinstalling the app of the correspoding hotel in the Hote...

Page 35: ...available Password Setting Usercan change the password Password Reset Password is reset to 00000000 SecurityMode Provides password protected administrative fucntionalityto enable ordisable features of hospitalityTV such as USB HDMI To use this option SecurityMode set to on AfterSecurityMode set to on options such as USB HDMI are automatically enabled Clone USBto TV and TVResetwill be disabled in t...

Page 36: ...STB orSBB IfyourSI STB orSBB does not have a problem contact to Samsung Service RTC If the time information is not correctwhenyou turn the TVoff and then on use this function If the Real Time Clock RTC setting fails contact a Samsung service centre Software Update Letsyou upgrade the TVSoftwarewith a USB flash dirve Sound BarOut If the Samsung Sound Bardevice is connected to this TV this item lets...

Page 37: ...rk ServerURLSetting You can enterthe address of REACH IPServer Example http 192 168 1 2 443 REACH Channel This is a DTVcable channel PTC numberforreceiving REACH datawhen the REACH RF Mode set to on Thevalue must be same as thevalue set on the REACH Server Modulator Group ID You can set the TV s group ID to manage TVs in groups on the REACH Server Modulator REACH Update Time You can set the specif...

Page 38: ... remote controlwillwork normallywithout the HalfTickerUI Display Virtual Standby Virtual StandbyMode When theAC powercord is plugged in and the poweris off this option maintains the TV s important features even afterthe screen is off Electricityconsumption mayvarydepending on the environment Reboot Time Afterthe TVpoweris off in Virtual StandbyMode if there is no input from the user within the set...

Page 39: ...the directional buttons on the remote control to enterthe title and message and select Save Hotel Logo HospitalityLogo Hotel Option MUTE 1 1 9 SelectE Logo Message Hospitality Logo HospitalityLogo function displays the Hotel s picture imagewhen the TVis powered on Whenyou set HospitalityLogo to AVI BMP BOTH HospitalityLogo DL and Logo DisplayTime are enabled If there is a logo image stored in memo...

Page 40: ...TE 1 1 9 SelectE Cloning The USB cloning function letsyou download user configured settings Picture Sound Channel and Hotel Option from one TVto a USB device and then upload these settings from the USB device to otherTVsets This letsyou create a standard file of settings and distribute that standard file to all the TVs inyourfacility Aftercloning certain features are appliedwhen the TVis turned on...

Page 41: ...E 5 Press the up ordown directional button to select Clone USBto TV and press the SelectE button on the remote control 6 The message Clone USBto TV is displayed Press the SelectE button on the remote control If there is no file to copyon the USB device orthe message that there is no file apears check the folderonyourUSB device The foldername should be T KTM2UABCB Tables that list the settings that...

Page 42: ... 100 Yes PowerOn Source TV HDMI1 HDMI2 HDMI3 AV COMP Last Saved Yes PowerOn Option PowerOn Standby Last Option Yes Channel Channel Setup No Channel Editor No Channel Bank Editor No Mixed Channel Map ON OFF Yes Dynamic SI ON OFF Yes Channel Rescan Message ON OFF Yes MyChannel ON OFF Yes TTXWidescreen Mode ON OFF Yes Broadcasting Sel DVB C 6MHz DVB C 8MHz No Menu OSD Picture Menu Lock ON OFF Yes Men...

Page 43: ...High Yes Logo Message Welcome Message ON OFF Yes EditWelcome Message Yes HospitalityLogo OFF BMP AVI BOTH Yes HospitalityLogo DL Yes Logo DisplayTime 3 second 5 second 7 second Yes Cloning Clone TVto USB No Clone USB to TV No SettingAuto Intialize ON OFF Yes Network Network Setup No Apps ID Setting Yes Apps Setting No Service Discovery ON OFF Yes ARPInterval 2s 5s 10s 30s 60s 120s 180s Yes System ...

Page 44: ...tart ON OFF Yes REACH Solution REACH RF Mode ON OFF Yes REACH IPMode ON OFF Yes ServerURLSetting Yes REACH Channel Yes Group ID ALL 1 511 No REACH Update Time OFF 12 00 am 2 00 am 12 00 pm 2 00 pm Yes REACH Update Immediate ON OFF Yes REACH ConfigVersion No H Browser Solution H BrowserMode ON OFF Yes URLLauncherSetting Yes HMS HMS Mode ON OFF Yes HMS ServerURLSetting Yes HMS GatewayRole Master Sla...

Page 45: ...t side menuvalues to the cloned standardvalueswhen the TV is turned off and then turned on again Note that SettingAuto Initializeworks on cloned guest side menuvalues only Settingswhich have not been cloned are ignored The table belowlists the settings that are restored to theirclonedvalueswhenyou set the SettingAuto Initialize function to on The menu items maynot be supported depending on the mod...

Page 46: ... Blue Sound Sound Output Sound Mode Expert Settings Balance Equaliser HDMI InputAudio Format Digital OutputAudio Format Audio Delay AutoVolume Sound Mirroring Sound Feedback General System Manager Time Clock Clock Mode Language Auto Protection Time External Device Manager Anynet HDMI CEC HDMI UHD Color HDMI Black Level Input Device Manager Keyboard Settings Keyboard Language Keyboard type Eco Solu...

Page 47: ...ugh a USB device To update the TV s software followthese steps 1 Insert a USB flash dirve containing the software update file into the USB port of the TV 2 Run Update Now MENUm Support Software Update Update Now 3 The TVdisplays a pop up message that checks forthe updatedversion 4 Move the focus to OK and then press the SelectE button on the remote control Please be careful to not disconnect the p...

Page 48: ... To set a TV s ID code followthese steps 1 Aim the remote at the TV and then press the MUTE button and the RETURN button simultaneouslyformore than 7 seconds Whenyou stop pressing the buttons the TVdisplays the current ID in the middle of the screen and a message appears 2 Press the numberon the remoteyouwant to assign to the TV The TVdisplays a message 3 Afteryou see the message ifyou press 1 the...

Page 49: ...PowerOn PowerOnVolume UserDefined PowerOn PowerOnVolume Num set greaterthan 0 PowerOn MaxVolume set greaterthan 0 2 Connect an HDMI cable from the HDMI out port of the Soundbar AirTrack to the HDMI port supportingARC on the TV 3 Afterthe Soundbar AirTrack is connected to the TV when the TVturns on the Soundbar AirTrack automatically detects the TV and then automaticallyswitches to Hotel Mode Sound...

Page 50: ...elect Smoovie 3 Go to Channel Channel Bank Editor Press the SelectE button on the remote control 4 Enterthe Channel Bank Editor Edit the Channel Bank Bank1 Free channel Select the channels thatwill be accessiblewhen a remote doesn t have a card Bank2 FamilyCard Green Select the channels thatwill be accessiblewhen a remote has a GREEN CARD Bank3 Adult Card Red Select the channels thatwill be access...

Page 51: ...s edit the channel language and channel genre and delete channels This function is enabledwhen MyChannel set to On in Hotel Option menu Hotel Option MUTE 1 1 9 SelectE Channel MyChannel Ifyou applythe Screen Off function to the selected channels a screen off message is displayed and pictures are turned off bythe Screen Off function and onlyaudio is output from those channels Channel Editor also le...

Page 52: ...nnel number the channel information is updated automatically Renamethe Channel Change the name of a channelyou select To change the name of a channel followthese steps 1 Select a channel on the Channel Edit screen 2 Use the directional buttons on the remote control move the focus to Rename channel and SelectE button 3 Use the on screen keyboard that appears to enterthe newname forthe channel Use t...

Page 53: ...screen 2 Use the directional buttons on the remote control move the focus to Edit Channel Number and SelectE button 3 Use the up ordown directional buttons on the remote control to assign the channel number 4 Select OKwhen done and then press the SelectE button on the remote contorl Onceyou assign a channel numberto an external device you can enterthe external devicewithout opening the TV source m...

Page 54: ... 20 C to 45 C 4 F to113 F 5 to 95 non condensing Notes The design and specifications are subject to changewithout priornotice Forinformation about the powersupply and more information about powerconsumption referto the label rating attached to the product You can see the label rating attached to the back of the TV Forsome models you can see the label rating inside the coverterminal Typical powerco...

Page 55: ...erticalfrequency Hz Clockfrequency MHz Polarity horizontal vertical IBM 720 x 400 70 Hz 31 469 70 087 28 322 MAC 640 x 480 832 x 624 1152 x 870 67 Hz 75 Hz 75 Hz 35 000 49 726 68 681 66 667 74 551 75 062 30 240 57 284 100 000 VESADMT 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 800 x 600 1024 x 768 1024 x 768 1024 x 768 1152 x 864 1280 x 720 1280 x 800 1280 x1024 1280 x1024 1366 x 768 1440 x ...

Page 56: ... 000 28 125 33 750 56 250 67 500 54 000 56 250 67 500 112 500 135 000 54 000 56 250 67 500 112 500 135 000 50 000 59 940 50 000 59 940 50 000 60 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 24 000 25 000 30 000 50 000 60 000 27 000 27 000 27 000 27 000 74 250 74 250 74 250 74 250 74 250 74 250 74 250 148 500 148 500 297 000 297 000 297 000 594 000 594 000...

Page 57: ...view The displayed image maydifferfromyourTV depending on the model Unit mm 943 2 970 2 58 8 226 5 531 4 556 5 563 2 618 1 Jack panel detail Rearview Detailed dimensions can be checked at Displaysolutions samsung com English 57 ...

Page 58: ...Unit mm 70 0 152 0 556 5 199 1 226 5 R3 75 R9 5 135 0 NOTE All drawings are not necessarilyto scale Some dimensions are subject to changewithout priornotice Refer to the dimensions priorto performing installation ofyourTV Not responsible fortypographical orprinted errors English 58 ...

Page 59: ...DED CONTENTCREATED BYATHIRD PARTY WHICH THE USER HAS ORDERED OR PURCHASED FROMATHIRD PARTY UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCTWITH SUCH CONTENTBYALICENSED SELLER OF THE CONTENT YOUR USE OF THIS PRODUCTIN CONNECTIONWITH HEVC ENCODED CONTENTIS DEEMEDACCEPTANCE OF THE LIMITED AUTHORITY TO USEAS NOTEDABOVE The terms HDMI and HDMI High Definition Multimedia Interface and the...

Page 60: ...port JAPAN 0120 363 905 www galaxymobile jp jp support INDIA 1800 40 SAMSUNG 1800 40 7267864 Toll Free www samsung com in support NEPAL 16600172667 Toll Free forNTC Only 9801572667 www samsung com in support BANGLADESH 09612300300 08000300300 Toll free www samsung com in support SRI LANKA 9411SAMSUNG 94117267864 94117540540 94115900000 www samsung com in support EGYPT 08000 7267864 16580 www samsu...

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