
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troubleshooting
While using your device, the following
messages may appear:
Message
Try this to solve the problem:
Insert SIM
card
Ensure that the SIM card is installed
correctly.
Locked
The autolock feature is enabled. To
use the device, you must press
<
Unlock
> and enter the code. To
disable the autolock feature,
1. In Standby mode, press
[
MENU
]
→
Settings
→
General
→
Security
→
Phone and SIM
card
.
2. Set the phone autolock period
to
None
.
PIN code
When using the device for the first
time or when the PIN requirement
feature is enabled, you must enter
the PIN supplied with the SIM card.
To disable the PIN requirement
feature,
1. In Standby mode, press
[
MENU
]
→
Settings
→
General
→
Security
→
Phone and SIM
card
.
2. Set the PIN code request to
Off
.
PIN code
blocked.
Enter PUK
code
Your SIM card is blocked, usually as
a result of entering your PIN
incorrectly several times. You must
enter the PUK supplied by your
service provider.
Message
Try this to solve the problem: