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Manufactured by: Samsung Electronics Co., Ltd.

Imported by: SAMSUNG ELECTRONICS JAPAN Co., Ltd.

Sold by: 

KDDI CORPORATION,

OKINAWA CELLULAR TELEPHONE COMPANY

December 2020, 1st Edition

protect the environment and reuse valuable resources.

the       logo regardless of brand and manufacturer to 

telephones, batteries and battery chargers at stores bearing 

Cell phone and PHS operators collect and recycle unused 

From au cell phones / non-au mobile phones / 

general subscriber phones:

Business hours 9:00−20:00 (7 days a week)

For theft, loss, damage

 (toll free)

Repair and Delivery Support Center

call toll-free:

In case above numbers are not available, 

From non-au mobile phones / 

general subscriber phones:

without area code

From au cell phones:

Business hours 24 hours (7 days a week)

For theft, loss, damage

 (toll free)

call toll-free:

In case above numbers are not available, 

From non-au mobile phones / 

general subscriber phones:

without area code

From au cell phones:

Business hours 9:00−20:00 (7 days a week)

For general information

 (toll free)

Customer Center

For inquiries, call:

・ In this manual, "Galaxy Z Flip 5G" is 

usually referred to as the "product".

・ All of the indicated amounts exclude 

tax unless otherwise specified.

・ Company names and product names 

referred to in this manual are trade-

marks or registered trademarks of 

respective companies. The TM and ® 

marks may be omitted in this manual.

SCG04

Notes on Usage

Summary of Contents for Galaxy Z Flip 5G

Page 1: ...roduct All of the indicated amounts exclude tax unless otherwise specified Company names and product names referred to in this manual are trade marks or registered trademarks of respective companies The TM and marks may be omitted in this manual SCG04 Notes on Usage ...

Page 2: ...oth Wireless LAN Wi Fi functions 35 Available security codes PIN code 39 Notes on data communication charge 41 Notes on applications 42 Configuring the app s permissions 43 Take your Manners with You as Well 44 Appendix 45 Updating Software 45 After sales service 46 FCC RF Exposure Information 49 Export Administration Regulations 49 Intellectual Property Rights 50 ...

Page 3: ... does not reach e g tunnels and basements Also communication is sometimes not possible in poor reception areas Communication is sometimes interrupted if you move into a poor reception areas during communications Since the product uses radio waves the possibility of communication intercepts by third parties cannot be eliminated Though 5G LTE WiMAX 2 GSM UMTS system has highly secure confidential co...

Page 4: ...l and 取扱説明書 詳細版 Full Instruction Manual Japanese The Company is not liable for any damages arising for example from malfunction caused by combination with connected devices or software not related to the Company Captured image data or downloaded data may sometimes be altered or lost due to faults repair or other handling of the product The Company is not liable for any damage or lost income result...

Page 5: ... discard the product together with regular trash Please cooperate in the collection of the product including optional accessories when it is no longer needed to protect the environment and effectively use resources Old product are collected at au shop au Style and other places The Company as appears in this manual refers to the following companies Sold by KDDI CORPORATION OKINAWA CELLULAR TELEPHON...

Page 6: ...ath or serious injury 1 may result from improper use Caution This sign denotes that minor injury 2 or property damage 3 to property may result from improper use 1 Serious injury Loss of sight injuries burns high low temperature electric shocks bone fracture poisoning etc with subsequent complications and or those that require hospitalization or prolonged hospital visits 2 Minor injury Injuries bur...

Page 7: ... the equipment in a place subject to high temperature or in places where heat builds up such as close to fires or heating devices inside kotatsu of bedding under direct sunlight or in a car on an extremely hot day Doing so may cause fire burns injuries electric shocks etc Don t Do not put the equipment into heating cooking device such as microwave oven IH cooker or high pressure container such as ...

Page 8: ...tting or squatting with the product put in a pocket of trousers or skirt Putting the product in a pocket of outer wear and catching them in a door or a car door Stepping on the product on a soft object such as a sofa bed or bedding or on a floor Putting the product between seats on trains or buses etc No disassembly Do not attempt to disassemble or modify the equipment Doing so may cause fire burn...

Page 9: ...ectric shocks etc Don t Keep conductive materials metal pieces pencil lead etc from coming in contact with the charging terminal or the external connection terminal and keep dust from getting inside of them Doing so may cause fire burns injuries electric shocks etc Don t Do not cover or wrap the product with bedding etc while using or charging the product May cause fire or burns etc Don t Do not s...

Page 10: ...aring implanted pacemakers or defibrillators or other electronic medical equipment should check with the manufacturer or sales outlet about the effect of radio wave on the equipment Do If charging is not completed after the specified charging time stop charging Overcharging etc may cause fire burns or injuries etc Do Turn the product OFF and stop charging before entering a place where there is a p...

Page 11: ... injuries etc Don t Do not leave on unstable places such as rocky stands or tilting surfaces Especially while the vibration mode set May fall and cause injuries etc Don t Do not store the equipment in extremely humid dusty or hot areas May cause fire burns or electric shocks etc Don t Children using the equipment should be instructed in proper operation by an adult Make sure they use the product c...

Page 12: ... Directly touching a hot part continuously you may have redness itching or rash on your skin or it may result in low temperature burns etc depending on your constitution and or health condition Main unit Danger Don t Do not put the product in a fire or attempt to heat it May cause fire burns or injuries etc Don t Do not puncture with a sharp object nail etc strike with a hard object hammer etc sto...

Page 13: ...cts such as metal fragments and flammable materials into au IC card slot Please do not mistake the insertion location and direction of the au IC card Doing so may cause fire burns injuries electric shocks etc Don t Do not expose the camera lens to direct sunlight etc for a long time The light gathering capabilities of the lens may cause fire burns injuries etc Don t When using the Wireless PowerSh...

Page 14: ...cardiac pacemaker or an implanted cardioverter defibrillator equipped consult a doctor about using of the Wireless PowerShare function of the product The product s signals may affect the performance of electronic medical equipment Do When boarding an airplane turn the product OFF or turn airplane mode ON As there are usage restrictions in an airplane follow the instructions from the airline The pr...

Page 15: ...n vibrate ringtone vibration or ringtone it may cause harmful effect on heart Do When you use electronic medical equipment check with the equipment manufacturer or distributor to determine how the equipment is affected by radio waves before using The product s signals may affect the performance of electronic medical equipment Do When the display or camera lens is accidentally broken be careful of ...

Page 16: ...cause fire burns or injuries etc Environmental damage may also be caused If the product becomes no longer needed bring it to an outlet such as the au shop au Style or follow the instructions given by the collecting municipalities Don t If the internal battery leaks out do not make the substance contact with your skin of face or hands clothes etc May cause eyes or skin problems etc If the substance...

Page 17: ...o When opening and closing the product be careful not to pinch body parts such as fingers etc If they get pinched in the gaps may cause injuries etc Do Be sure to check that there are no metal fragments such as cutter blades or staples adhered to the magnetic parts used in main unit upper lower the speaker receiver rear camera of the product Adhesion of such fragments may cause injuries etc Do Whe...

Page 18: ... strap or other metal objects with the jack May cause fire burns or electric shocks etc Don t Do not connect the voltage converter travel converter for overseas travel etc to the specified charging equipment sold separately May cause ignite heat or electric shocks etc Don t Do not apply excessive force to the product connected to the specified charging equipment sold separately Doing so may cause ...

Page 19: ...t the specified charging equipment sold separately to the outlet do not fail to properly connect to the outlet If not firmly inserted this may result in fire burns or electric shocks etc Do When you disconnect the power plug from the outlet do not put excessive force such as pulling the cord of the adapter with excessive force Instead hold the specified charging equipment sold separately to discon...

Page 20: ...ower plug from the outlet when not using the specified charging equipment sold separately If the power plug is left plugged in this may cause fire burns injuries electric shocks etc Unplug Immediately remove the power plug of specified charging equipment sold separately from the outlet if water or other liquids drinking water sweat seawater pet urine etc get into the specified charging equipment A...

Page 21: ... equipment Do When electronic medical equipment other than implanted pacemakers or defibrillators are in use outside of medical facilities such as in home care settings check with the device manufacturer to determine how the device is affected by electrical signals The product s signals may affect the performance of electronic medical equipment Do When you can not move freely etc and you have diff...

Page 22: ...ution Do If you develop skin problems stop using SIM card removal tool sample immediately and see a doctor Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For parts materials uP 24 Material list Do Store the SIM card removal tool sample in a place where babies and infants cannot reach If it is accidentally swallowed it might result in suffocation or...

Page 23: ...me raise the volume a little at a time If you raise the volume too much from the outset sudden loud noise from the earphone etc might adversely affect your ears Do If you develop skin problems stop using AKG Tuning High quality Earphone with Microphone USB Type C sample immediately and see a doctor Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For...

Page 24: ... If you develop skin problems stop using USB Type C cable sample immediately and see a doctor Itching rashes eczema etc sometimes occurs depending on your physical constitution and condition For parts materials uP 24 Material list ...

Page 25: ...Anodizing Side key Fingerprint recognition sensor Aluminum UV coating au IC card tray PC au IC card tray packing Silicone au IC card tray side Aluminum Anodizing Receiver SUS Painting Speaker Aluminum Anodizing Rear cover Glass Film laminating AF coating Rear camera surrounding area Aluminum Anodizing Rear camera lens panel Glass AF coating USB Type C connection terminal Corson alloy Gold plating ...

Page 26: ...ng Cable junction TPE Corrosion treatment Cable control ring TPE Corrosion treatment Cable TPE Corrosion treatment Switch PC UV coating Earphone speaker part TPU Corrosion treatment Earphone outer covering PC UV coating Earphone AKG area PC Corrosion treatment Earphone cable border side of the speaker TPE Corrosion treatment Earpiece Silicone Corrosion treatment USB Type C cable sample Part Materi...

Page 27: ...idity Use within an ambient temperature range of 5 C to 35 C and humidity range of 35 to 85 Do not use in places subject to lots of dust or vibration Doing so may result in a malfunction Clean the charging terminal or the external connection terminals with dry cotton swabs etc every now and then Soiled terminals might cause poor connection Do not exert a strong force to clean the charging terminal...

Page 28: ...use malfunctioning due to shorting or corroding of the electronic circuits Breakdowns due to it getting wet with water or moisture are not covered by the warranty and will be repaired for a fee If the product gets wet during charging immediately disconnect the power plug of the specified charging equipment sold separately Do not use the product while walking or driving a car or riding a motorbike ...

Page 29: ...e product to get damaged Do not forcefully press your fingernails sharp objects or hard objects against keys or display surface Doing so might cause scratching or damage The touch panel is designed to be lightly touched by fingers Do not apply strong pressure with your fingers or sharp pointed objects such as fingernails ballpoint pens and pins on the touch panel In the following cases the product...

Page 30: ...g magnetism close to the product might cause false operation Do not bring the product close to magnetized objects such as cash cards credit cards and prepaid cards Doing so might result in loss of recorded information The magnet is built into the product Do not bring the product close to objects which could be affected by magnetism credit cards and medical devices For those who are using medical d...

Page 31: ...roduct s main unit it might cause fault When using the Wireless PowerShare function to charge another device do not stick metallic items such as stickers that contain metal on the back of the product or another device Doing so may result in a malfunction When using the Wireless PowerShare function to charge another device if the temperature exceeds a certain level charging may stop or charging tim...

Page 32: ...lay Do not press on the display with pointed objects such as pen points or fingernails etc Do not apply excessive pressure Do not press hard on the display but lightly tap it When carrying the product in your pocket or bag take care not to put the touch panel close to metals or other conductive materials as it might cause false operation of the touch panel Organic EL OLED display Although lightnin...

Page 33: ... time after each charge has become extremely short stop using the battery as it is at the end of its service life As the battery is built in you can have it replaced at an au shop au Style for a fee Note that you will not be able to use the product for a certain period of time The battery lifespan varies depending on how the product is used Depending on the use condition the internal battery may b...

Page 34: ...en charging wirelessly If the product vibrates it may not fully charge or fall Remove any commercially available cases covers plastic film stickers and so on attached to the product before charging Check that the wireless charger sold separately and the product are not wet Do not wirelessly charge the product while it is connected to the specified charging equipment sold separately Keep the produc...

Page 35: ...ttached Doing so may cause a fault Do not performs actions that may damage the au IC card e g using in high temperature areas tossing into fire allowing foreign matter to come into contact with metal part subjecting to shock bending applying heavy load getting wet etc It may cause data loss or other malfunctions SIM card removal tool sample Do not force the SIM card removal tool sample Doing so mi...

Page 36: ...nloading etc are protected by copyrights that third parties possess they cannot be reproduced distributed publically transmitted or modified etc without the permission of the copyright holders unless permitted by copyright laws such as for duplicating or citing for private usage objectives In addition do not use or modify portraits or names of other individuals without their consent as it might in...

Page 37: ...other devices Do not use the product in places where electromagnetic waves are generated or near electric products AV and OA equipment or other magnetized devices Subjecting the product to magnetic or electrical noise might increase noise and prevent it from performing communications The product is particularly susceptible to noise when it used near a microwave oven Using the product near a TV rad...

Page 38: ... stations collectively called other wireless stations from here on are operated in addition to home electrical appliances such as microwave ovens devices for industrial scientific and medical devices 1 Before using the product make sure that other wireless stations are not in operation nearby 2 In the event that instances of radio wave interference have occurred between the product and other wirel...

Page 39: ... may obtain unauthorized access if security settings have not been configured You are recommended to configure security settings before using wireless LAN Wi Fi at your decision and responsibility The Company assumes no responsibility for leakage of data or information that may occur during Bluetooth wireless LAN Wi Fi communication Since Bluetooth and wireless LAN Wi Fi functions use the same fre...

Page 40: ...on the country For use in an airplane check with the airline company in advance 5 GHz frequency band precautions Wireless LAN Wi Fi function of the product uses 5 GHz band Using the 5 2 GHz band 5 3 GHz band wireless LAN outdoors is prohibited by Law except when communicating with access point of 5 2 GHz high output data communication system or relay station The channels used on the product are as...

Page 41: ...s they are necessary for various operations and contracts Make sure to change the initial value to your own unique number Security code Example of usage To do remote operation of Voice mail and Call forwarding services from a land line phone To use Customer Center and to do various inquiries applications and modifications on the au homepage Initial value A four digit number chosen by the customer ...

Page 42: ...ase You can change PIN code to any four to eight digit number and set the PIN code entry to be required as necessary If you require a PIN code to be entered make sure to change the number to your own unique number PUK code In case the PIN code is locked you can unlock it by entering the PUK code PUK code is an eight digit number given at the time of purchase which is printed on the back side of th...

Page 43: ...n high data communication charges Therefore subscription to a data communication charge discount service or flat late plan is recommended To browse homepages download applications communicate using applications send receive mails and configure various settings connection to the Internet is required to which data communication charge applies Data communication charge does not apply to Wi Fi connect...

Page 44: ...by the applications you have installed In such case you may be charged a repair fee even during the warranty period The Company assumes no responsibility for any disadvantage brought to you or any third party by applications you have installed Some applications prohibit the product from entering sleep mode while they are active or rapidly drain the battery while running in the background Operation...

Page 45: ...If you do not select Allow you may be unable to activate the app function or the function may be restricted To change the permission setting on the home screen flick up or flick down Settings Apps tap the application whose permission setting you wish to change Permissions tap the permission you wish to change follow the onscreen instructions A screen explaining the permission may be displayed for ...

Page 46: ...ll but also power off or use Silent mode at a movie theater theater museum library etc In a city area use in a place where you do not bother people walking It is extremely dangerous to walk while looking at the screen of the cell phone Do not make calls or operate a cell phone while walking or by stopping suddenly Move to a place where you do not disturb others while you are in shinkansen a hotel ...

Page 47: ...e internal battery before use Updating software may fail if the battery level is low or becomes low while updating Check the radio wave condition Updating software may fail in poor reception areas If software update has failed or stopped update the software again If you fail to update software it may become impossible to operate the product If this happens bring it to an au shop au Style or Toyota...

Page 48: ...ed au device by Replacement device delivery service which you used before are recycled to cell phones for replacement after repairs Also replaced parts by au after sales service are collected and recycled by KDDI They are not returned to customers The product which is processed remodeled analyzed including by modifying or analyzing the software including by rooting etc reverse engineering decompil...

Page 49: ...as designated by au d If the device breaks or is damaged due to an accident or your own negligence when you are using or handing the device Alternatively there are indications that the device was dropped got wet damp or the like e If the device breaks or is damaged due to natural disasters such as earthquakes wind and flood damage fire damage from salt or abnormal voltage 4 Depending on how damage...

Page 50: ...purchase an au device next time Note that when changing the model or purchasing an extra device this service only covers the most recently purchased au device When an au device is handed over to you or someone else the Repair and Delivery Support membership is also handed over to the successor of the device When you get a new au device by changing the model or purchasing an extra device the Repair...

Page 51: ...dministration Regulations The product and its accessories may be subject to the Japan Export Administration Regulations Foreign Exchange and Foreign Trade Law and its related laws In addition U S Export Administration Regulations may apply to the product and its accessories To export and re export the product and its accessories take the required measures on your responsibility and at your expense...

Page 52: ...ndar Google Chrome Google Pay Google Maps Google Voice Search YouTube and YT Music are trademarks or registered trademarks of Google LLC iWnn of OMRON SOFTWARE Co Ltd is used for conversion methods iWnn OMRON SOFTWARE Co Ltd 2008 2020 All Rights Reserved Microsoft Windows Media ActiveSync are trademarks or registered trademarks of Microsoft Corporation in the U S A and other countries Oracle and J...

Page 53: ...r the personal and noncommercial use of a consumer to i encode video in compliance with the AVC standard henceforth referred to as AVC video and or ii decode AVC video that was encoded by a consumer engaged in a personal and noncommercial activity and or was obtained from a video provider licensed to provide AVC video No license is granted or shall be implied for any other use Additional informati...

Page 54: ...au mobile phones general subscriber phones Business hours 9 00 20 00 7 days a week For theft loss damage toll free Repair and Delivery Support Center call toll free In case above numbers are not available From non au mobile phones general subscriber phones without area code From au cell phones Business hours 24 hours 7 days a week For theft loss damage toll free call toll free In case above number...

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