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Samsung Galaxy Xcover 6 Pro, User Manual, Page: 13 / 149

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Samsung Galaxy Xcover 6 Pro User Manual Download Page 13

Getting started

13

SIM or USIM card 

(nano-SIM card)

Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone 
numbers or service providers for a single device. In some areas, data transfer speeds may be 
slower if two SIM cards are inserted in the device than when one SIM card is inserted.

Some services that require a network connection may not be available depending on 
the service provider.

Installing the SIM or USIM card

►

 

Single SIM models

:

►

 

Dual SIM models

:

1 

Remove the back cover and battery.

2 

Insert the SIM or USIM card with the gold-coloured contacts facing downwards.

Summary of Contents for Galaxy Xcover 6 Pro

Page 1: ...www samsung com USER MANUAL English 05 2022 Rev 1 0 SM G736B SM G736B DS ...

Page 2: ...ing text Apps and features 36 Installing or uninstalling apps 37 Phone 40 Contacts 42 Messages 43 Internet 44 Camera 57 Gallery 61 AR Zone 67 Bixby 69 BixbyVision 70 Bixby Routines 72 Multi window 75 Samsung Pay 77 Samsung Health 78 Samsung Notes 79 Samsung Members 79 Samsung Kids 80 Samsung Global Goals 80 SamsungTV Plus 80 Galaxy Shop 80 GalaxyWearable 81 Calendar 82 Reminder 83 Voice Recorder 8...

Page 3: ... 140 Device overheating situations and solutions Appendix 143 Troubleshooting Settings 99 Introduction 99 Samsung account 99 Connections 101 Wi Fi 102 Bluetooth 103 NFC and contactless payments 105 Data saver 105 Mobile data only apps 105 Mobile Hotspot 106 More connection settings 107 Sounds and vibration 108 Sound quality and effects 108 Separate app sound 109 Notifications 109 Display 110 Motio...

Page 4: ...4 Getting started Device layout and functions Speaker Side key Fingerprint recognition sensor Volume key XCover key Touchscreen Front camera Proximity Light sensor Multipurpose jack USBType C Top key ...

Page 5: ...g light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repaired at a Samsung Service Centre If dust or foreign materials enter the microphone speaker or receiver the devi...

Page 6: ...malfunction The light may flicker at the top of the device during calls due to proximity sensor operation Hard keys Key Function Side key When the device is off press and hold to turn it on Press to turn on or lock the screen Press and hold to start a conversation with Bixby Refer to Using Bixby for more information Press twice or press and hold to launch the app or feature you set Side key Volume...

Page 7: ...n option you want Setting theTop key Select an app or feature to launch by pressing or pressing and holding theTop key Launch the Settings app tap Advanced features Top key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigation bar soft buttons for more informati...

Page 8: ...extended periods Installing the battery 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 2 1 ...

Page 9: ...closed tightly to prevent water and dust from entering the device Open or loose back cover may allow water and dust to enter the device and cause damage Use only Samsung approved back covers and accessories with the device Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 10: ...evice Do not remove the battery before removing the charger This may damage the device Quick charging Launch the Settings app tap Battery and device care Battery More battery settings and then activate the feature you want Fast charging To use the fast charging feature use a battery charger that supports Adaptive fast charging You can charge the battery more quickly while the device or its screen ...

Page 11: ... pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Activate power saving mode Close unnecessary apps Deacti...

Page 12: ...d wired or wireless charger that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid l...

Page 13: ...ders for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card Single SIM models Dual SIM models 1 Remove the back cover and battery 2 Insert the SIM or USIM card with the gol...

Page 14: ...M card manager SIM cards Activate the SIM card to use and customise the SIM card settings Preferred SIM card Select to use specific SIM cards for some features such as voice calls when two cards are activated Auto data switching Set the device to use another SIM card for data services if the preferred SIM card cannot connect to the network More SIM card settings Customise the call settings Memory ...

Page 15: ...ise the memory card contact the memory card manufacturer or a Samsung Service Centre Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder Removing the memory card Before removing the memory card first unmount it for safe removal 1 Launch the Settings app and ta...

Page 16: ...formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Volume Down key Side k...

Page 17: ...mption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and theVolume Down key simultaneously and then tap Emergency mode Alternatively open the notification panel swipe downwards and then tap Emergency mode To deactiva...

Page 18: ...want to sign in using your Google account tap Sign in with Google If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung ac...

Page 19: ...d the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap Allow If you do not have the app download it from Galaxy Store or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 4 On yo...

Page 20: ...s operating system and then tap Wireless 6 On the previous device tap Allow 7 On your device select an option you want tap Next and then follow the on screen instructions to transfer data Backing up and restoring data using external storage Transfer data using external storage such as a microSD card 1 Back up data from your previous device to external storage 2 Insert or connect the external stora...

Page 21: ...Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device f...

Page 22: ...part or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doin...

Page 23: ...pps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Tap...

Page 24: ... upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen but...

Page 25: ...vice s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout ...

Page 26: ...shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app ...

Page 27: ...deleted The folder s apps will be relocated to the Apps screen Edge panel You can quickly access your favourite apps and features from the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 28: ...by preventing others from accessing your device After setting the screen lock method the device will require an unlock code whenever unlocking it You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen loc...

Page 29: ...text or multimedia message Alarm activated Mute mode Vibration mode Flight mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differ...

Page 30: ...ing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain feature...

Page 31: ...the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device control Nearby connected devices and SmartThings devices and sce...

Page 32: ...gated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or crop a portion from the screenshot You can view the cropped area in Gallery Add tags to the screenshot To search for screenshots by tag tap Search at the top of the Apps screen and tap Screenshots You can view the tags list and easily search for t...

Page 33: ...recording the video tap You can view the video in Gallery To change the screen recorder settings launch the Settings app and tap Advanced features Screenshots and screen recorder Entering text Keyboard layout A keyboard appears automatically when you enter text Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions ...

Page 34: ...n tap the Keyboard button on navigation bar switch to activate it On a 3 x 4 keyboard a key has three or four characters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Enter emojis stickers and more You can also enter your emoji stickers that look like you Refer to Using your AR emoji stickers in chats for more informatio...

Page 35: ...ider or model Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 36: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 37: ...iew or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly Phone Introduction Make or answer voice and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice c...

Page 38: ...al numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making an international call 1 Launch the Phone app and tap Keypad 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap Receiving calls Answering a call When...

Page 39: ...ions during calls Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Hold call Hold a call Video call Switch to a video call Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the ...

Page 40: ...them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import or export contacts Import 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select th...

Page 41: ...tap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share contacts 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a ...

Page 42: ...Tap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message Viewing messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number To reply to the message tap the message input field enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen So...

Page 43: ...or information and bookmark your favourite webpages to access them conveniently 1 Launch the Internet app 2 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages More options Refresh the ...

Page 44: ... videos of other people without their permission Do not take pictures or record videos where legally prohibited Do not take pictures or record videos in places where you may violate other people s privacy Taking pictures 1 Launch the Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when...

Page 45: ...again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution The camera may...

Page 46: ...locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another camera button you can move it anywhere on the screen and take pictures more conveniently On the p...

Page 47: ...metering averages the entire scene Adjust the colour tone In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the colour tone Customise the shooting options when taking single take shots The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on t...

Page 48: ...the composition and the recommended composition appears on the preview screen 3 Move the device so the guide matches the recommended composition When the ideal composition is achieved the guide will change to yellow 4 Tap to take a picture Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the preview screen swipe upwards or downwards or tap to switch to ...

Page 49: ...ng swipe upwards or downwards on the preview screen or tap To capture an image from the video while recording tap 2 Tap to stop recording the video Stabilising videos Super steady If there is a lot of shaking when recording videos use the Super steady feature for further video stabilisation Tap VIDEO on the shooting modes list tap on the shooting options to activate it and then record a video Usin...

Page 50: ...ctures with filters or videos with certain sections repeated 1 On the shooting modes list tap MORE SINGLETAKE 2 Tap to capture the scene you want 3 When you are finished tap the preview thumbnail To view other results drag the icon upwards To save the results individually tap Select tick the items you want and then tap Customise the shooting options ...

Page 51: ... also apply a background effect and edit it after taking a picture 1 On the shooting modes list tap PORTRAIT 2 Drag the background blur adjustment bar to adjust the blur level 3 When Ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following condition...

Page 52: ...re light in so the picture or video becomes brighter This is ideal for pictures or videos of scenery or pictures or videos taken at night A fast shutter speed allows less light in This is ideal for capturing pictures or videos of fast moving subjects EV Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure FOCUS Change ...

Page 53: ...ame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a picture Panorama mode Using panorama mode take a series of pictures and then stitch them together to create a wide scene 1 On the shooting modes list tap MORE PANORAMA 2 Tap and move the device slowly in one direction Keep the image within the fram...

Page 54: ... indoors with insufficient or poor lighting the screen may appear dark or be grainy The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap MORE SLOW MOTION and tap to record a video 2 When you a...

Page 55: ...res Scene optimiser Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the picture by recognising the position and angle of your subject Scan QR codes Set the device to scan QR codes from the preview screen Pictures Swipe Shutter button to Select an action t...

Page 56: ...trength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your pictures when you upload them to the Internet To avoid this deactivate the location tag setting Shooting methods Select additional shooting methods for taking a picture or recording a video Settings to keep Keep the last set...

Page 57: ...duction View images and videos stored in your device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the ima...

Page 58: ... Share the image with others Image and video thumbnail Modify the image View the content on a large screen using the SmartView feature Add the image to favourites BixbyVision Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 59: ...Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe...

Page 60: ...is synced with the cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then ...

Page 61: ...pp and tap MORE AR ZONE Some features may not be available depending on the service provider or model AR Emoji Studio Create emojis any way you want and have fun using them in various features Creating an AR Emoji 1 Launch the AR Zone app and tap AR Emoji Studio 2 You can pick a pre made emoji to get started quickly Swipe to the left or right select an emoji and then tap If you want to make your o...

Page 62: ...s to delete and then tap Delete Creating an AR emoji short video and decorating your device with it You can create a short video with an emoji and use it as a wallpaper or call background image 1 Launch the AR Zone app and tap AR Emoji Studio 2 Select Create video Call screen or Lock screen 3 Select a template you want To change the background image tap 4 Tap Save to save the video You can view th...

Page 63: ...ture for your Samsung account and in the Contacts app You can choose from various poses or create your own expressions 1 Launch the AR Zone app and tap AR Emoji Studio 2 Tap Profile and select an emoji 3 Tap to capture your expression or select a pose you want 4 Tap Done Save Take a picture Emoji Pose ...

Page 64: ...sk MIRROR The emoji mimics your body movements PLAY The emoji moves on a real background 3 Tap the emoji icon to take a picture or tap and hold the icon to record a video You can view and share the pictures and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or on a s...

Page 65: ... emoji stickers in chats You can use your emoji stickers during a conversation via messages or on a social network The following actions are an example of using your emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon ...

Page 66: ...R Zone app and tap AR Doodle When the camera recognises the subject the recognition area will appear on the screen 2 Tap and write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Delete doodle Text GIF Pen tool Redo Turn the sound effect on ...

Page 67: ...he Bixby intro page will appear After you select the language to use with Bixby sign in to your Samsung account and complete the setup by following the on screen instructions the Bixby screen will appear Using Bixby While pressing and holding the Side key say what you want to Bixby and then release your finger from the key Alternatively say Hi Bixby and say what you want For example while pressing...

Page 68: ...tivate it 3 Tap the Recognise voice switch to activate it 4 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and start a conversation Communicating by typing text If your voice is not recognised due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you wa...

Page 69: ... using one of these methods In the Camera app tap MORE on the shooting modes list and tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap Search with BixbyVision If you added the BixbyVision app icon to the Apps screen launch the BixbyVision app Using BixbyVision 1 Launch BixbyVision 2 Select a feature you want to use Recognise text from doc...

Page 70: ...Launch the Settings app and tap Advanced features Bixby Routines 2 On the Discover list select a routine you want or tap Add routine to add your own routines You can set the conditions and actions of routines on the Discover list If you want to set the routine s running condition to manual tap Start manually This option will appear only when there are no running conditions set When a pop up window...

Page 71: ... routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification You can also quickly stop running routines On the notification panel tap next to a routine and tap Stop Managing routines Launch the Settings app and tap Advanced features Bixby ...

Page 72: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 73: ... Show recent apps switch to activate it you can launch the recently used apps in the split screen view from the Edge panel Adding app pairs Add frequently used apps to the Edge panel to launch them together in the split screen view with a single tap 1 In the split screen view tap the circles between the app windows 2 Tap The apps you are using in the split screen view will be saved on the Edge pan...

Page 74: ... pop up window the window will be minimised and displayed as an app icon To use the pop up window again tap the app icon Launching apps from the Edge panel 1 Drag the Edge panel handle towards the centre of the screen 2 Tap and hold an app drag it to the left and then drop it where Drop here for pop up view appears The selected app will launch in the pop up view Moving pop up windows To move a pop...

Page 75: ...he initial setup and card registration may vary depending on the service provider or model Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account and read and agree to the terms and conditions 3 Register your fingerprint...

Page 76: ... the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swipe to the left or right...

Page 77: ...ng Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items Home cards Manage your profile and view your health and fitness history View health tips Monitor your health and fitness Compare your step count records with other Samsung Healt...

Page 78: ...nto your notes Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap Delete ...

Page 79: ...ation panel swipe downwards and then tap Kids to activate it If you cannot find Kids on the quick panel tap and drag the button over to add it When starting Samsung Kids for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used ...

Page 80: ...s app may not be available depending on the service provider or model Galaxy Shop Access the Samsung website and view various information related to products Launch the Galaxy Shop app This app may be named Samsung Shop depending on the region GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customis...

Page 81: ...2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circ...

Page 82: ...con will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap Edit 3 Select a reminder to restore and tap Restore Reminders ...

Page 83: ...ing mode Select a mode from the top of the voice recorder screen Standard This is the normal recording mode Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not reco...

Page 84: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 85: ...Galaxy Store will be automatically shown on the Game Launcher screen If you cannot see your games tap My games Add games Removing a game from Game Launcher Tap My games tap and hold a game and then tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game Booster Game optimisation and then select the mode you want Performance This focus...

Page 86: ...me sessions To stop recording tap Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed Monitoring temperature Monitoring memory Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the backgrou...

Page 87: ...e not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Sharing content Share content by using various sharing options The following actions are an example of sharing images 1 Launch the Gallery app and select an image 2 Tap and select a sharing method you want You may incur additional charges when sharing files via the mobile n...

Page 88: ...s to find your device Contacts only Only allow Samsung users in your contacts to share with your device Anyone nearby Allow any nearby devices to share with your device Sharing viaWeb link Upload large files to the Samsung storage server and share them with others viaWeb link 1 Launch the Gallery app and select an image 2 Tap Quick Share and select an option you want under Share as link Share usin...

Page 89: ...uetooth speaker 1 Make sure that your smartphone and your Bluetooth speaker are connected Refer to Pairing with other Bluetooth devices for how to connect 2 On your smartphone launch the Settings app tap Connections Bluetooth Advanced and then tap the Music Share switch to activate it You can use additional features such as setting who to share your device with by tapping Music Share 3 On your fri...

Page 90: ... features such as setting who to share your device with by tapping Music Share 3 On your smartphone open the notification panel and tap Media output 4 Tap Music Share and select your friend s Buds from the detected devices list 5 On your friend s smartphone accept the connection request When you play music via your smartphone you can listen to it together via both Buds SmartView View your device s...

Page 91: ... create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Launch the Settings app and tap Advanced features Link toWindows 2 Follow the on screen instructions to complete the connection Visit https aka ms setupltw for details Viewing data and notifications from your device on the computer Launch the ...

Page 92: ... you can simultaneously use your smartphone Connecting devices and starting Samsung DeX Wired connections to external displays You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially support...

Page 93: ...le HDMI adaptor USBType C to HDMI Wired connections to computers You can use Samsung DeX by connecting your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 1 On a computer visit www samsung com samsung dex and download the Samsung DeX app 2 Connect your smartphone to a computer using a USB cable ...

Page 94: ...ected devices list and tap Start now SomeTVs will only be detected when its screen mirroring mode is turned on The computer must be connected to the sameWi Fi network as your smartphone and the Samsung DeX app must be running on it 4 If the connection request window appears on theTV or the computer accept the request 5 Follow the on screen instructions to complete the connection When they are conn...

Page 95: ... can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad On your smartphone tap on the navigation bar If you have set the navigation bar to use Swipe gestures open the notification panel and tap Use your phone as a touchpad If you double tap on the touchpad you can view the gestures you can use with the touchpad If...

Page 96: ... General management Physical keyboard Keyboard shortcuts Using Samsung DeX Use your smartphone s features in an interface environment similar to a computer You can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Taskbar Favourite apps Status bar Notifications Quick access toolbar Apps button The Samsung DeX scr...

Page 97: ...ock the Samsung DeX screen and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the Samsung DeX screen and your smartphone s screen by pressing the Side key Transferring data with a computer Copying files On the Samsung DeX screen click and hold a file to select it in the My Files app or Gallery app and drag it to the computer screen On the c...

Page 98: ...c You can also view the music collections stored on your device and play them Google Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources...

Page 99: ... tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Refer toWi Fi for more information Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and contactless payments Set the device to allow you to read near field communication NFC tags that c...

Page 100: ...e to prevent some apps running in the background from sending or receiving data Refer to Data saver for more information You can also select apps to always use the mobile data even when your device is connected to aWi Fi network Refer to Mobile data only apps for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card ...

Page 101: ...Fi network quality information such as the speed and stability On the Settings screen tap Connections Wi Fi and tap the switch to activate it The network quality information will appear under theWi Fi networks If it does not appear tap Advanced and tap the Show network quality info switch to activate it The quality information may not appear depending on theWi Fi network SharingWi Fi network passw...

Page 102: ...ceived via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies...

Page 103: ...transfer the image to If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device NFC and contactless payments Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for trans...

Page 104: ...tap the NFC and contactless payments switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and contactless payments Contactless payments Payment and then select an app The payment services list may not include all available payment apps If you update the payment app or ins...

Page 105: ...etwork For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings screen tap Connections Data usage Mobile data only apps and tap the switches next to the apps you want You may incur additional charges when using ...

Page 106: ...he device You can search for available printers or add one manually to print files Refer to Printing for more information VPN Set up virtual private networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settin...

Page 107: ...ge the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration pattern Change the call vibration pattern Notification vibration pattern Change the notification vibration pattern Vibration intensity Adjust the force of the vibration notification System s...

Page 108: ... UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker...

Page 109: ... or deactivate dark mode Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar ...

Page 110: ...sitivity Increase the touch sensitivity of the screen for use with screen protectors Screen saver Set the device to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is refreshed every second Use a high refresh rate to prevent the screen from flickering when switching betwe...

Page 111: ...k screen Options Change the settings for the locked screen On the Settings screen tap Lock screen Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Wallpaper services Set the device to use wallp...

Page 112: ... model The available options may vary depending on the screen lock method selected Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself On the Settings screen tap Lock screen Smart Lock an...

Page 113: ...bile website findmymobile samsung com to track and control your lost or stolen device Samsung Pass Verify your identity easily and securely via your biometric data Refer to Samsung Pass for more information Secure Folder Create a secure folder to protect your private content and apps from others Refer to Secure Folder for more information SecureWi Fi Set the device to protect your data while using...

Page 114: ...ss secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that you are in a well lit area and that the camera lens is clean when registering Ensure your image is not blurry for better match results Registering your face For better fac...

Page 115: ... screen look at the screen When your face is recognised you can unlock the screen without using any additional screen lock method If your face is not recognised use the preset screen lock method Deleting the registered face data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock me...

Page 116: ... the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted For better fingerprint r...

Page 117: ...hod 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until the fingerprint is registered 5 When you are finished registering your fingerprints tap Done You can check whether your fingerprint is registered by tapping Check added fingerprints Unlocking the screen with your fingerprints You can unlock the screen ...

Page 118: ... Samsung Pass register your biometric data to Samsung Pass On the Settings screen tap Biometrics and security Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Sa...

Page 119: ...en using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Samsung Pass main screen tap Settings Partners If there are no websites or apps that support Samsung Pass Partners will not appear Available websites and apps may vary depending on the service provider or model Samsung is not responsible...

Page 120: ... devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location Setting up Secure Folder 1 Launch the Settings app and tap Biometrics and security Secure Fold...

Page 121: ...rom the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Galler...

Page 122: ...p Secure Folder to deactivate the feature If you cannot find Secure Folder on the quick panel tap and drag the button over to add it If you want to show the Secure Folder again launch the Settings app tap Biometrics and security Secure Folder and then tap the Add Secure Folder to Apps screen switch to activate it Uninstalling Secure Folder You can uninstall Secure Folder including the content and ...

Page 123: ...i network service provider or model Selecting apps to protect using SecureWi Fi Select apps to protect using SecureWi Fi so that you can safely protect data such as your password or your activity in apps from being accessed by others On the Settings screen tap Biometrics and security SecureWi Fi Settings Protected apps and tap the switches next to the apps you want to protect using SecureWi Fi Som...

Page 124: ... provider or model Location Change settings for location information permissions On the Settings screen tap Location App permissions View the list of apps that have permission to access the device s location and edit the permission settings Location services View the location services your device is using Recent access View which apps request your current location information Safety and emergency ...

Page 125: ...ap Accounts and backup Manage accounts Add your Samsung and Google accounts or other accounts to sync with Samsung Cloud Back up your data and settings and restore the previous device s data and settings even when you do not have it Refer to Samsung Cloud for more information Google Drive Keep your personal information app data and settings safe on your device You can back up your sensitive inform...

Page 126: ...a will be backed up on the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup 2 T...

Page 127: ... settings Refer to Quick Share for more information Labs Use new features of the device Side key Select an app or feature to launch using the Side key Refer to Setting the Side key for more information XCover key Select an app or feature to launch using the XCover key Refer to Setting the XCover key for more information Top key Select an app or feature to launch using theTop key Refer to Setting t...

Page 128: ... to turn off screen Set the device to turn off the screen by double tapping an empty area on the Home screen or the locked screen Keep screen on while viewing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the s...

Page 129: ... be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be del...

Page 130: ...ocus mode Bedtime mode Activate bedtime mode to reduce eye strain before sleeping and prevent your sleep from being disturbed Volume monitor Activate the volume monitor to protect your hearing Driving monitor Activate the driving monitor to monitor the amount of the time you use your device while driving Parental controls Manage your children s digital use Battery and device care Introduction The ...

Page 131: ...ttery power runs out Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or s...

Page 132: ...d reduce your mobile data usage by preventing background apps from using the mobile data connection You can also use the data compression feature to compress Internet data such as images videos and webpages accessed via the mobile network On the Settings screen tap Battery and device care Ultra data saving and then tap the switch to activate it This feature may not be available depending on the se...

Page 133: ...eyboard Mouse and trackpad Change the settings for an external mouse or trackpad Passwords and autofill Select an autofill service to use Reset Reset your device s settings or perform a factory data reset Contact us Ask questions or view frequently asked questions Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language Add langua...

Page 134: ...for users who have reduced dexterity Advanced settings Configure settings for Direct access and notification features Installed apps View accessibility services installed on the device About Accessibility View the Accessibility information Contact us Ask questions or view frequently asked questions Software update Update your device s software via the firmware over the air FOTA service You can als...

Page 135: ...ation On the Settings screen tap About phone To change your device s name tap Edit Status information View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating sy...

Page 136: ...sed by edited registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely...

Page 137: ...ss based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate it Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About phone Regulatory information The bandwidths supported by the device may vary depending on the region or service provider 5G n...

Page 138: ... from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about available accessories ...

Page 139: ...itted to the back cover is an important component of the device Take care when opening and closing the back cover to avoid damaging the rubber seal Also ensure that the rubber seal is free from debris such as sand or dust to prevent damage to the device The back cover may be loosened if the device is dropped or receives an impact Ensure that all the covers are properly aligned and tightly closed I...

Page 140: ... with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use features or apps that require more power or use them for extended period...

Page 141: ...charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the latest software Conflicts between running apps may cause the device to heat up Restart the device Deactivate theWi Fi GPS and Blue...

Page 142: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 143: ...is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor recep...

Page 144: ...utions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods ...

Page 145: ...ovider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe ...

Page 146: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate licence or key to play the file Ensure that the fi...

Page 147: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 148: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Page 149: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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