3
Service
If you are a new T-Mobile
®
customer and your
service is not yet activated, call Customer Care
at 1.800.937.8997 and a T-Mobile Activations
representative will assist you.
You will need the following information when
activating service:
•
Your Service Agreement and the agent code on
your Agreement
•
Your name, home address, home phone number,
and billing address
Note:
For business and government accounts,
please provide the name of the organization, the
address, and the tax ID.
•
Your Social Security number, current driver’s
license number, and date of birth for credit
check purposes
•
Your choice of T-Mobile rate plan and
services (see
t-mobile.com
for the latest plan
information)
•
SIM serial number and IMEI number (located on
the box barcode label)
Note:
Service or use is your agreement to
T-Mobile’s Terms and Conditions.
T-Mobile requires
Arbitration of Disputes unless, for new customers,
you opt-out within 30-days, or for existing
customers, you previously opted-out.
Failure to
activate service within 30-days from purchase will
also be considered acceptance. For details, see
T-Mobile’s Terms and Conditions at
T-Mobile.com/terms-conditions
.
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