v.7-1-13
General Terms and Conditions of Service
71
70
General Terms and Conditions of Service
v.7-1-13
may change from time to time, so review it
with regularity and care.
Call Monitoring:
To ensure the quality of
our Services and for other lawful purposes,
we may monitor or record calls you make
to us or we make to you (for example, your
conversations with our customer service or
sales departments).
Authentication and Contact:
You (the
account holder) may password protect
your account information by establishing a
personal identification number (“PIN”). You
may also set a backup security question
and answer in the event you forget your PIN.
You agree to protect your PIN, passwords,
and other account access credentials
like your backup security question from
loss or disclosure. You further agree that
Sprint may, in our sole discretion, treat any
person who presents your credentials that
we deem sufficient for account access as
you or an authorized user on the account
for disclosure of information or changes
in Service. You agree that we may contact
you for Service-related reasons through
the contact information that you provide,
through the Services or Devices to which
you subscribe, or through other available
means, including text message, email, fax,
recorded message, mobile, residential or
business phone, or mail.
CPNI:
As we provide telecommunications
products and Services to you (the account
holder), we develop information about
the quantity, technical configuration,
type, location, and destination of
telecommunications products and
Services you use, as well as some other
information found on your bill (“CPNI”).
Under federal law, you have the right and
we have a duty to protect the confidentiality
of your CPNI. For example, we implement
Summary of Contents for Galaxy Tab S
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