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Samsung galaxy S9, User Manual

The Samsung Galaxy S9 is a cutting-edge smartphone packed with innovative features. To enhance your user experience, we offer a comprehensive Quick Reference Manual that provides step-by-step instructions. You can download this manual for free from our website, making it easily accessible for all S9 owners.

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Summary of Contents for galaxy S9

Page 1: ...www samsung com USER MANUAL English 12 2018 Rev 1 0 SM G960F SM G960F DS SM G965F SM G965F DS ...

Page 2: ...e screen 56 Notification panel 58 Entering text Apps and features 61 Installing or uninstalling apps 63 Bixby 72 BixbyVision 76 Bixby Home 78 Reminder 82 Phone 87 Contacts 91 Messages 95 Internet 97 Email 98 Camera 129 Gallery 136 Always On Display 139 Edge screen 143 Multi window 146 Kids Home 148 Samsung Pay 151 GalaxyWearable 152 Samsung Members 153 Samsung Notes 154 Calendar 155 Samsung Health...

Page 3: ...er dual SIM models 193 Mobile Hotspot andTethering 195 More connection settings 198 Sounds and vibration 198 Dolby Atmos surround sound 199 Separate app sound 199 Notifications 200 App icon badges 200 Display 202 Blue light filter 202 Changing the screen mode or adjusting the display colour 204 Screen resolution 204 Screensaver 205 Wallpapers and themes 205 Lock screen 206 Smart Lock 207 Biometric...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightnes...

Page 6: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 7: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 8: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 9: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 10: ... very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure cont...

Page 11: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 12: ...yout Galaxy S9 models Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C ...

Page 13: ...3 SIM card Memory card tray NFC antenna Wireless charging coil MST antenna Fingerprint recognition sensor Rear camera Microphone Main antenna Speaker Microphone Heart rate sensor GPS antenna Flash Earphone jack ...

Page 14: ...laxy S9 models Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED Multipurpose jack USB Type C ...

Page 15: ...one jack When using the speakers such as when playing media files or using speakerphone do not place the device close to your ears Be careful not to expose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or ...

Page 16: ...oved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction The colours on the Edge screen may look different depending on your viewing position Hard keys Power key Bixby key Volume key Key Function Power Press and hold to turn the device on or of...

Page 17: ...on Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 18: ...vice Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric...

Page 19: ...h your device s battery Plug the USB connector USBType C into your device s multipurpose jack and connect your device and the other device via the other device s USB cable When charging starts the battery charging icon will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your devic...

Page 20: ...mpty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing power during a data transfer always use these apps after f...

Page 21: ...ge the battery more quickly while the device or its screen is turned off Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap ...

Page 22: ... wireless charging feature is not activated launch the Settings app tap Device care Battery Settings and then tap the Fast wireless charging switch to activate it The on off option will be added in your device s settings menu when you first place it on the charger A fan inside the charger may produce noise during fast wireless charging Charging the battery 1 Place the centre of the device s back o...

Page 23: ...als you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or service providers fo...

Page 24: ...Basics 24 Single SIM models 2 3 5 4 1 ...

Page 25: ...Basics 25 Dual SIM models 5 4 2 1 3 ...

Page 26: ...e tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray int...

Page 27: ...lation Single SIM models microSD card Nano SIM card Dual SIM models Nano SIM card 1 Nano SIM card 2 Nano SIM card microSD card Use only a nano SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time ...

Page 28: ...card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting...

Page 29: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 30: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 31: ...lot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device care Storage Storage settings SD card Unmount 1 Insert the ...

Page 32: ...Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device care Storage Storage settings SD card Format Before formatting the memory card remember to make backup cop...

Page 33: ...ss and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Restarting the device To restart the device press and hold the Power key and then tap Restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simul...

Page 34: ...maining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Turn off Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 35: ...initial setup 6 Follow the on screen instructions to proceed the initial setup 7 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap Not now 8 If the recommended apps screen appears select apps you want and download them 9 Sign in to your Samsung account You can enjoy Samsu...

Page 36: ...ore Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Accounts and backup Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create ...

Page 37: ...ired information If a pop up window about using biometric data appears tap Register You can verify your Samsung account password via your biometric data such as fingerprints or irises Refer to Samsung Pass for more information 3 Read and agree to the terms and conditions and tap Next to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung ac...

Page 38: ...feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transf...

Page 39: ... from Galaxy Apps or Play Store Your device will recognise the previous device and a list of data you can transfer will appear 5 Select an item to bring and tap TRANSFER 6 Follow the on screen instructions to transfer data from the previous device Do not disconnect the USB cable or USB connector USBType C from the device when you are transferring files Doing so may cause data loss or device damage...

Page 40: ...vice tap Send data Wireless 5 On the previous device select an item to transfer and tap SEND 6 On your device tap RECEIVE 7 Follow the on screen instructions to transfer data from your previous device Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external sto...

Page 41: ...mputer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen...

Page 42: ...ply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Ta...

Page 43: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 44: ...cents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Back button Home button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen ...

Page 45: ...gesture hints will appear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards If you want to hide the gesture hints at the bottom of the screen tap the Gesture hints switch to deactivate it Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen On the Always On Display you can a...

Page 46: ...creen when you hard press the Home button This feature is available when Hard press Home button is activated Navigation type Set the device to hide or display the navigation bar To hide the navigation bar tap Full screen gestures While the navigation bar is hidden you can use the soft buttons by dragging the gesture hint of the desired button upwards Button order Change the order of the buttons on...

Page 47: ... It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customised content ...

Page 48: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 49: ...een in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts a...

Page 50: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 51: ... Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and...

Page 52: ...e top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMT...

Page 53: ...g Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or hard press the Home button or the Home button area to turn on the screen Locked screen ...

Page 54: ...ur characters numbers or symbols to unlock the screen None Do not set a screen lock method Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer to Intelligent Scan for more information Face Register your face to unlock the screen Refer to Face recognition for more information Iris Register your irises to unlock the screen Refer to Iris reco...

Page 55: ... by swiping is not activated launch the Settings app tap Advanced features Motions and gestures and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down ...

Page 56: ...panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Search for content or apps stored on your device Access the notification settings Quick setting buttons Preferred SIM or USIM card for each opti...

Page 57: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 58: ...supported languages Break to the next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swi...

Page 59: ...acters To enter a character tap the corresponding key repeatedly until the desired character appears Additional keyboard functions Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Enjoying My Emoji stickers while chatting for more information Attac...

Page 60: ...as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap INSTALL to download it 3 View the definition in the dictionary pop up window To sw...

Page 61: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 62: ...ce When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission c...

Page 63: ...r device must be connected to aWi Fi or mobile network To use Bixby you must register and sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby register and sign in to your Sams...

Page 64: ...tion will appear on the screen 4 Tap 5 Read and agree to the terms and conditions and tap 6 Tap and follow the on screen instructions to register your voice If you set the voice wake up feature you can start a conversation with Bixby by saying Hi Bixby 7 Tap to complete the setup The Bixby screen will appear Tutorials Suggested commands Access additional options My profile Communicate via text Com...

Page 65: ...lternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Bixby key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Bixby key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weath...

Page 66: ... Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Press the Bixby key and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognised due to ...

Page 67: ...n For example while pressing and holding the Bixby key say Call mom and then release your finger from the Bixby key Bixby will now make a call to the contact saved as mom Viewing more ways to use Bixby To view more ways to use Bixby press the Bixby key and then swipe to the left on the screen You can check out services supported by Bixby and examples of commands Some features may not be available ...

Page 68: ... up and then tap the Use when phone speaker playing switch to activate it Checking what Bixby understood You can check how Bixby understood what you said If Bixby understood your intention differently you can let Bixby know the correct meaning Drag Bixby s answer area downwards What Bixby understood and any used services will appear If Bixby misunderstood your intention edit the content and change...

Page 69: ...tap Quick commands 2 Tap Quick command word or phrase and enter a quick command name 3 Tap Add a command and select a method you want Select a command Select one from the commands list Say a command Say your command Type a command Type your command 4 Select or enter a command that Bixby will perform To add additional commands tap Add a command 5 Tap SAVE Now you can give multiple commands by sayin...

Page 70: ...voice is not heard clearly via the built in microphone due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset Call button ...

Page 71: ...estion so you can respond without pressing the icon This option is available only if you are using headphones or Bluetooth audio or start a conversation by saying Hi Bixby Voice wake up Set Bixby to wake up when it hears you say Hi Bixby You can also change the settings for the voice wake up feature Use while phone locked Set Bixby to complete some actions such as making a call or launching a map ...

Page 72: ...age Text Wine Place QR code To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolution S...

Page 73: ...formation tap the feature icon or select a search result Translating or extracting text Recognise and show the translated text on the screen You can also extract text from a document or an image file For example if you want to know what a sign says while travelling abroad use the Bixby Vision features The device will translate the sign s text into the language you select 1 When you have a desired ...

Page 74: ... information about nearby places by recognising your current location For example if you want to search for nearby cafes use the BixbyVision features The device will search for and show you nearby cafes 1 When you have a desired place or object launch BixbyVision 2 Select and keep the place or object within the screen to recognise it You can view basic information about nearby places If you want t...

Page 75: ...o recognise it 3 Tap or select a search result on the screen The information about the wine label will appear Reading QR codes Recognise QR codes and view a variety of information such as websites photos videos maps and business cards 1 When you have a desired image or object launch BixbyVision 2 Select and keep the QR code within the screen to recognise it The information connected to the QR code...

Page 76: ...register and sign in to your Samsung account Opening Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To ...

Page 77: ...op displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards and tap the switches next to items to add or delete them If an app is not installed on the device you must ins...

Page 78: ... aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 On the Home screen swipe to the right The Bixby Home screen will appear 2 Tap Get started on the Reminder card The Reminder screen will appear and the Reminder app icon will b...

Page 79: ... a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Set conditions Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification ...

Page 80: ...owers when I get home Bixby will save what you said as a reminder Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze Viewing the reminders list Launch the Reminder app to view your reminders list To view reminder details select a reminder ...

Page 81: ...at you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders list and you will be reminded at the preset times Deleting remi...

Page 82: ... and video calls Making calls 1 Launch the Phone app and tap Keypad 2 Enter a phone number 3 Tap to make a voice call or tap to make a video call Preview the phone number Delete a preceding character Access additional options Add the number to the contacts list ...

Page 83: ... dial tap Keypad or Contacts Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked scr...

Page 84: ...all is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts and then tap Done To manually enter a nu...

Page 85: ...ll Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional opt...

Page 86: ...and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Add to contacts to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1...

Page 87: ...ting a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 88: ...contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following ...

Page 89: ...e profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Edit edit your profile and tap Save 3 Tap Tap here to share your profile and tap the switch to activate...

Page 90: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 91: ...n you are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 92: ...hat look like you via messages While composing a message tap and tap the My Emoji icon My Emoji stickers will appear Select the sticker that you want to share My Emoji stickers will appear after you create My Emoji in the Camera app Refer to Creating My Emoji for more information ...

Page 93: ...tion To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact Or tap Contacts select contacts and then tap D...

Page 94: ...der You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact 3 Tap and hold a message tap Delete To delete...

Page 95: ... launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manag...

Page 96: ...the colour of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Set Secret mode lock Change password To set your registered biometric data as the lock method along with the password tap the Fingerprints Irises or Intelligent Scan switch to activate it Refer to ...

Page 97: ...ne email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email on the screen to read it If email ...

Page 98: ...e you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 99: ...e a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Galaxy S9 models only Switch between the front and rear cameras Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus whil...

Page 100: ...wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Selecting a lens for shooting Galaxy S9 models only Take a photo or record a video after selecting the camera lens you want On the preview screen select a lens This feature is available only in some modes You can take a basic photo or record a...

Page 101: ...y diminish to prevent your device from overheating Galaxy S9 models only The 2x optical zoom may not work in low light environments Galaxy S9 models only Editing the shooting modes list You can edit the shooting modes list on the preview screen 1 On the preview screen tap Camera modes Edit modes Alternatively tap and hold the shooting modes list on the preview screen 2 Tick modes to use To change ...

Page 102: ...hotos you taken The Take burst shot and Create GIF features are available only in some shooting modes Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the ar...

Page 103: ...area You can separate the focus area and the exposure area Tap and hold the preview screen The AF AE frame will appear on the screen Drag the frame to the area where you want to separate the focus area and the exposure area This feature is available only in Pro mode ...

Page 104: ...ses the subject or scene the scene optimiser button will change and the optimised colour will be applied Flaw detection If a photo is taken poorly the device will notify you to take the photo again When someone blinks or appears blurry in photos or if there are smudges on the lens a notification will appear after you take the photo If you do not want to use this feature tap on the preview screen a...

Page 105: ... model How to record in super slow motion You can record super slow motion videos in the Single take and Multi take modes On the preview screen tap Super Slow mo and select a mode you want Multi take Record a video and capture multiple moments in super slow motion Single take Record a short video by capturing a single moment in super slow motion Motion detection area View information Start recordi...

Page 106: ... as the following When the device shakes When another object is moving near the subject in the motion detection area When recording under flickering light such as a fluorescent light When recording in dark areas where noise occurs Recording super slow motion videos in single take mode Record a short video by capturing a single moment that the subject is moving 1 On the shooting modes list tap Supe...

Page 107: ...o single shot Manual single shot Recording super slow motion videos in multi take mode While recording a video you can capture the moments that the subject is moving in super slow motion 1 On the shooting modes list tap Super Slow mo 2 On the preview screen tap Super Slow mo Multi take and double tap the Back button ...

Page 108: ...start recording a video You can use super slow motion up to 20 times in a single video 5 Tap to stop recording the video Capture in super slow motion Number of times super slow motion was used Stop recording a video Auto multi shot Manual multi shot Changing the motion detection area To move the motion detection area tap the area inside the frame and drag it to a new location To adjust the area si...

Page 109: ...the video and save it as a different file or share it Change the background music Edit the super slow motion section View super slow motion sections Crop a section Select and view a super slow motion section of the video If you want to turn off the super slow motion effect tap and then tap the Super slow switch to deactivate it Crop out a desired section Drag the start bracket and the end bracket ...

Page 110: ... preview screen Short clips with different effects will appear 2 Select a clip you want and tap Share 3 Select a file format and a sharing method Some social network services and messenger apps may not support the sharing feature This feature is only available for unedited original videos recorded in super slow motion ...

Page 111: ...nd out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour or pattern to the background T...

Page 112: ...Apps and features 112 3 When Live focus ready appears on the preview screen tap to take a photo Background blur adjustment bar Live focus Dual capture ...

Page 113: ...decorate the photo and make it look different 1 Select a photo taken with the Live focus feature and tap Change background effect 2 To adjust the background blur level drag the background blur adjustment bar to the left or right To change the background blur shape drag the effect list to the left or right and select an effect you want The effect list will appear only when the photo has blur shape ...

Page 114: ...een On the shooting modes list tap Live focus Make sure the Dual capture feature is activated and then take a photo Select the photo and view the close up and wide angle photos A close up photo A wide angle photo AR Emoji Create a My Emoji that look just like you You can now send stickers made with My Emoji to liven up any conversation You can take photos and record videos using AR Emojis such as ...

Page 115: ...lect My Emoji s gender and tap Next 4 Decorate My Emoji To edit details such as the eye colour or face shape tap 5 Tap When a pop up window appears tick Save My Emoji stickers in Gallery and tap OK Create My Emoji Edit detailed settings Edit basic settings You can use the AR Emoji feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front ...

Page 116: ... Emoji that mimics your expressions 1 On the preview screen tap AR Emoji 2 Select an AR Emoji you want Characters that follow you and various stickers glasses hats etc Stickers that follow your face My Emoji emojis that look like you 3 Tap to take a photo or tap Video to record a video You can check out photos and videos that you have recorded in Gallery and share them ...

Page 117: ...ckers while chatting You can use My Emoji stickers during a conversation via messages or on a social network 1 On the Samsung keyboard tap 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and ta...

Page 118: ...ting modes list tap Photo To take self portraits with the front camera swipe upwards or downwards or tap to switch to the front camera Applying beauty effects You can select a filter effect and also modify your facial features such as your skin tone or face shape before taking a self portrait 1 On the preview screen tap 2 Select a filter effect or beauty effects and take a photo Video mode The cam...

Page 119: ...hoto becomes brighter This is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for taking photos of fast moving subjects You can select an aperture value that will determine the brightness and depth of field Tap F1 5 or F2 4 Adjust the colour tone Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To swi...

Page 120: ...hooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 121: ...device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Selective focus mode Galaxy S9 models only Use the out of focus effect to make specific objects stand out in a photo 1 On the shooting modes ...

Page 122: ...e background The distance should be more than three times the distance between the device and the subject Hold the device steady and remain still while taking a photo The quality of photos taken by the device can be affected in the following conditions The device or the subject is moving There is strong background light low levels of light or you are taking photos indoors The subject has a similar...

Page 123: ...oting modes list tap Hyperlapse 2 Tap and select a frame rate option If you set the frame rate to Auto the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5 On the preview screen tap the preview thumbnail and tap Hyperlapse to view the video Sports mode Take clearer photos of fast moving subjects such as...

Page 124: ...e the front camera lens 4 Tap to take a photo Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make ...

Page 125: ...rtion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Change the focus area in auto focus mode Multi AF focuses on several areas within the frame Multiple rectangles will appear to indicate the focused areas Centre AF focuses on the centre within the frame In Food ...

Page 126: ...higher resolution will result in higher quality photos but they will take up more memory Motion photos Set the device to take a video clip for a few seconds before tapping This allows you to capture a moment you might have missed To view the video tap the preview thumbnail and tap View motion photo To capture a still image from the video clip tap the screen to stop playback and tap Capture This fe...

Page 127: ... the HEVC format Front video size Select a resolution for videos you want to take with the front camera Using a higher resolution will result in higher quality videos but they will take up more memory If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memor...

Page 128: ...e subject and the background are the same The subject includes horizontal patterns such as blinds The camera shakes excessively The video resolution is high When zooming in or out using the 2x optical zoom Galaxy S9 models only Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in lo...

Page 129: ...er key twice quickly This feature may not be available depending on the region or service provider Quick review Set the device to show photos after capturing them Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information About Camera View the Camera app version and legal information Gallery Introduction View i...

Page 130: ...o view images sorted by category such as types locations or documents To search for images by entering keywords tap the search field Editing the background of Live focus photos Galaxy S9 models only You can edit the background blur level of a photo taken with the Live Focus feature If the background lighting of Live focus photos appears in blurred points you can change the shape of the background ...

Page 131: ...ock the playback screen Skip to the previous video Tap and hold to rewind Switch to the pop up video player Capture the current screen Rewind or fast forward by dragging the bar Create an animated GIF Access additional options Rotate the screen Skip to the next video Tap and hold to fast forward Pause and resume playback Change screen ratio Drag your finger up or down on the left side of the playb...

Page 132: ...ncrease battery consumption Viewing the details of images and videos You can view file details such as people location and basic information If there is auto created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on ...

Page 133: ... Gallery app and tap Albums 2 Tap Hide or unhide albums 3 Tap an album switch to hide Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating st...

Page 134: ...ared albums on devices signed in to their Samsung account such as smartphones TVs or refrigerators To use this feature your phone number must be verified To use this feature you must register and sign in to your Samsung account You may incur additional charges when sharing files via the mobile network Creating albums to share 1 Launch the Gallery app and tap Shared 2 Tap Create shared album When u...

Page 135: ...in Samsung Cloud You can view images and videos saved in Samsung Cloud in your Gallery app and from other devices Launch the Gallery app tap Settings and then tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple im...

Page 136: ...e lighting conditions If the sensor at the top of the device is covered for a certain period the Always On Display will turn off Setting how to display the Always On Display You can select how to display the Always On Display The Always On Display can be set to appear continuously or only appear when tapping the screen while it is turned off Also you can set the time to display the Always On Displ...

Page 137: ...s locked you must unlock it to view notifications Controlling music playback on the Always On Display You can control music playback on the Always On Display 1 Launch the Settings app tap Lock screen FaceWidgets and then tap the Music Controller switch to activate it 2 To control music playback on the Always On Display double tap the clock 3 Swipe to the left or right on the clock to move to the m...

Page 138: ... the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch the Settings app tap Lock screen and then tap the Always On Display switch to deactivate it ...

Page 139: ...nd features from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Apps edge ...

Page 140: ...ntre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app from the apps list and then drag...

Page 141: ... Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages Even while the device s screen is facing downwards the edges of the screen will light up to notify you of a call or new notifications When a pop up window appears while using an app drag the window downwards to quickly view the content and p...

Page 142: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 143: ...run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view The selected app will launch in the upper window ...

Page 144: ...not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 145: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 146: ...t for children when they use the device Starting Kids Home When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup 1 Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it 2 Tap Start to install Kids Home 3 Read the Kids Home intro page and tap Next ...

Page 147: ...tal control feature or closing Kids Home Using Kids Home Open the notification panel swipe downwards on the notification panel and then tap Kids Home to activate it The Kids Home screen will appear Access additional options Available apps Kids Gallery Kids Phone Kids Camera Configuring settings for Kids Home On the Kids Home screen tap Parental control and enter the PIN Name Manage your child s pr...

Page 148: ...by Kids Home and add them Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your PIN Samsung Pay Introduction Register frequently used cards to Samsung Pay a mobile payment service to make payments quickly and securely Samsung Pay supports magnetic secure transmission MST as well as near field communication NFC to allow payment through standard credit c...

Page 149: ...e region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account 3 Read and agree to the terms and conditions 4 Register your fingerprint or irises to use when making payments 5 Create a PIN to use when making payments Th...

Page 150: ...tures 150 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 151: ...lace where you made them On the cards list swipe to the left or right to select the card you used Follow the on screen instructions to complete payment cancellation GalaxyWearable GalaxyWearable is an app that allows you to manage your wearable devices When you connect your device to the wearable device you can customise the wearable device s settings and apps Open the Samsung folder and launch th...

Page 152: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 153: ...e Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a note Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap Save Deleting notes 1 Launch the Samsung Notes app 2 Tap and hold a note to delete To delete multiple notes tick more notes to de...

Page 154: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Enter the location Add a note Set an alarm Enter a title Select a sticker to display with the event Set the duration Add more details Change the event s colour 3 Tap Save to save the event ...

Page 155: ...e it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep ...

Page 156: ...ata reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View health tips Monitor your health and fitness Compare your step count records with other Samsung Health users or compete with your friends ...

Page 157: ...may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on t...

Page 158: ... for 30 minutes and then measure it again During winter or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate mea...

Page 159: ...ure on the heart rate tracker to start measuring your heart rate 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 160: ...ation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services t...

Page 161: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap Save ...

Page 162: ...and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open the S...

Page 163: ...e current time in many cities around the world time an event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch nex...

Page 164: ... select a city from the map and then tap Add To use the time zone converter tap Time zone converter Deleting clocks Tap and hold a clock tick clocks to delete and then tap Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset ...

Page 165: ...n tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Tap to display the scientific calculator To see the calculation history tap To close the calculation history panel tap To clear the history tap Clear history To use the unit conversion tool tap You can convert various values such as area length or tempera...

Page 166: ...d from Play Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode View more games and install them Access additional options ...

Page 167: ...r games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the bar to select the mode you want Focus on power saving This saves battery power while playing games Balanced This balances the performance and the battery usage time Focus on performance T...

Page 168: ... some features during games Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Capture screenshots Available options may vary depending on the game Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification Tap Calls and notifications and select an option ...

Page 169: ... products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen Receiving notification Receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone Open the Samsung f...

Page 170: ...vailable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devic...

Page 171: ...e on the list tap under ADD DEVICE MANUALLY and select a device type Or tap Search and enter the device or model name 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Open the Samsung folder launch the SmartThings app The list...

Page 172: ...me To set a location tap Geolocation to select a location on the map and tap DONE 3 Tap SAVE Your location will be added To add devices to the location tap ADD DEVICE and follow the on screen instructions to register devices The devices will be added to the location Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or wi...

Page 173: ...ADD AUTOMATION 2 Select the location to run the automation 3 Set the activation conditions for this automation 4 Tap ADD next to Then and set actions to perform 5 Tap SAVE Receiving notifications You can receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To set devices to receive notifications o...

Page 174: ...eature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct o...

Page 175: ...aneously use your smartphone You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI or DeX Pad The following content is about how to use the HDMI adaptor All accessories are sold separately Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially...

Page 176: ...tphone 2 Connect an HDMI cable to the HDMI adaptor and to aTV or monitor s HDMI port 3 On your smartphone s screen tap Continue Start Without changing your smartphone s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI cable HDMI adaptor USB Type C to HDMI ...

Page 177: ...vate it You can also use the external keyboard on the smartphone s screen Using your smartphone as a touchpad You can use your smartphone as a touchpad and operate it with your fingers On your smartphone drag downwards from the top of the screen to open the notification panel and tap Use your phone as a touchpad You can use the touchpad only when using Samsung DeX mode If your smartphone s case ha...

Page 178: ...hpad On your smartphone drag upwards from the bottom of the screen to show the navigation bar Then tap the Home button to move to the Home screen and select the apps you want to use Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automatically on your smartphone s screen without connecting an external keyboard If the ...

Page 179: ...efault audio output launch the Settings app select Samsung DeX and then select the Set default audio output switch to activate it Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps To install apps that are optimised for Samsung DeX select Apps for Samsung DeX Taskbar View the apps that are currently running Status bar ...

Page 180: ...n your smartphone Locking the Samsung DeX screen If you want to lock the external display and your smartphone s screen while using Samsung DeX select on the quick access toolbar While using Samsung DeX you cannot lock the external display and your smartphone s screen by pressing the Power key Enjoying games vividly on a large screen Play your smartphone s games on a large screen On the connectedTV...

Page 181: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 182: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 183: ...ormation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment S...

Page 184: ...t some apps running in the background from sending or receiving data Refer to Data saver for more information SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager dual SIM models for more information Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices...

Page 185: ... automatically select it from the list of networks and tap Forget If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devi...

Page 186: ...i Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the image will be sent to the other device without the connection request procedure Ending the device connection 1 On the Settings screen tap Connections Wi Fi 2 Tap Wi Fi Direct The device displays the connected devices in the list 3 Tap the...

Page 187: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 188: ...erated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to c...

Page 189: ...e its Media audio feature Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for tra...

Page 190: ...tion from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of your device near an NFC tag The information from the tag appears Ensure that the device s screen is turned on and unlocked Otherwise the device will not read NFC tags or receive data ...

Page 191: ...vice to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Settings screen tap Connections NFC...

Page 192: ...ur data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the icon will appear on the status bar Data saver feature activated To select apps to use data without restriction tap Allow app while Data saver on and select apps ...

Page 193: ... from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On th...

Page 194: ... Configure Mobile Hotspot and select the level of security Then enter a password and tap Save 3 On the other device s screen search for and select your device from theWi Fi networks list If the mobile hotspot is not found on your device tap Configure Mobile Hotspot tick Show advanced options and then deselect Hide my device and Use 5 GHz band when available If the other device cannot connect to th...

Page 195: ...wnload booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Use the reliable domain name system DNS for a school or company s internal private network instead of using the external hosting network The DNS will be searched for and connected to automatically or you can search for the DNS and connect to it manuall...

Page 196: ... While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can display your device s screen on the vehicle s head unit monitor Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap C...

Page 197: ...imultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn o...

Page 198: ...ration notification UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key System feedback Set the device to sound or vibrate for actions such as turning the screen on or off or controlling the touchscreen Advanced sound settings Optimise the settings for when media is being played Refer to Dolby Atmos surround sound or Separate app sound for more inf...

Page 199: ...s Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings for app icon badges Refer to App icon badges for more information Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Status bar Set the device to display only three recent notifications and whether to show the remaining batter...

Page 200: ...the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Night mode Reduce eye strain by applying the dark theme when using the device at night or in a dark pl...

Page 201: ...n Change the size of the grid to display more or fewer items on the Home screen and more Edge screen Change the settings for the Edge screen Refer to Edge screen for more information Easy mode Switch to easy mode to display larger icons and apply a simpler layout to the Home screen Navigation bar Change the navigation bar settings Refer to Navigation bar soft buttons for more information Accidenta...

Page 202: ...y the blue light filter Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images or adjust the display colour to your preference If you select the Adaptive display mode you can adjust the display colour balance by colour value Changing the screen mode On the Settings screen tap Display Screen mode and select a mode you want Adaptive displa...

Page 203: ...s screen tap Display Screen mode Adaptive display 2 Tap 3 Adjust the colour adjustment bar under Full screen colour balance The colour balance of the screen will be optimised Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red Green or Blue value individually 1 On the Settings screen tap Display Screen mode Adaptive display 2 Tap 3 Tick Advanced op...

Page 204: ...a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame a slideshow with selected images will start If you select Photo Table or Photos selected images will appear as small cards and overlap 3 Tap to select album...

Page 205: ...s screen tap Lock screen The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display...

Page 206: ...vice to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and automatically unlock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock...

Page 207: ...ecognition for more information Biometrics preferences Change the settings for biometric data Google Play Protect Set the device to check for harmful apps and behaviour and warn about potential harm and remove them Find My Mobile Activate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device You can also ...

Page 208: ...les Disable this setting before resetting the device Other security settings Configure additional security settings Location Change settings for location information permissions App permissions View the list of features and apps that have permission to use them You can also edit the permission settings App permission monitor Set to receive notifications when the permissions you select are used by ...

Page 209: ...ing the irises and then re register your irises If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometri...

Page 210: ...better face and iris recognition The phone may not recognise your irises or face when something prevents a good view of your face or eyes e g glasses contact lenses hat low eyelids recent eye surgery disease dirt damage to the camera or excessive movement Registering irises and face 1 On the Settings screen tap Biometrics and security Intelligent Scan 2 Unlock the screen using the preset screen lo...

Page 211: ...be deactivated Unlocking the screen using Intelligent Scan You can unlock the screen with your face and irises instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Intelligent Scan 2 Unlock the screen using the preset screen lock method 3 Tap the Intelligent Scan unlock switch to activate it 4 On the locked screen look at the screen When your face and iri...

Page 212: ...e deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better ...

Page 213: ...e on screen instructions and tap Continue 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face When the useful face recognition screen appears turn on a switch to activate a feature and tap OK If unlocking the screen with your fa...

Page 214: ...your face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 ...

Page 215: ...e screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the irises Be careful not to forget your pattern PIN or password If your irises are not recognised unlock the device using the pattern PIN or password you set when registering the irises and then re register your irises If your pattern PIN ...

Page 216: ...nked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using iris recognition Biometric data collected and stored locally by the iris scanner is not intended for any diagnostic therapeutic or preventative medical purposes For better iris recognition The phone may not recognise your eyes when something prevents the camera from getting a ...

Page 217: ... the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap Continue Continue To register only one iris of your eyes tick Register just 1 iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide The iris recognition camera w...

Page 218: ... has been deleted all the related features will also be deactivated Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using irises with Samsung Pay You can use irises with Samsung Pay to make payments quickly and securely Refer to Samsung Pay for more information Samsung...

Page 219: ... security Irises 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Screen on iris recognition switch to activate it ...

Page 220: ...s identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using ...

Page 221: ...ition sensor and your fingers are clean and dry The device may not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance...

Page 222: ...nts 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Remove Using Samsung Pass When you register your fingerprints to Samsung Pass you can use them to easily verify your identity or sign in to websites Refer to Samsung Pass for more information Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quick...

Page 223: ...n entering your login information Also Samsung Pass allows you to enter the personal information such as your address or payment card information more easily and quickly via your registered biometric data Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass To use this feature your device must be connected to aWi Fi or mobile...

Page 224: ...amsung Pass registration If the Add Samsung Pass to Home screen option is ticked the Samsung Pass icon will be added on the Home screen If the Use Samsung Pass instead of Samsung account password option is ticked you can use your registered biometric data to verify your identity instead of entering the Samsung account password Verifying the Samsung account password You can use your registered biom...

Page 225: ...n in with Samsung Pass and tap Remember You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill 1 Open an app that you want to sign in to 2 Enter your user name and password and then tap the app s sign in button 3 When a pop up wind...

Page 226: ... Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Settings screen tap Biometrics and security Samsung Pass unlock the screen using your preset screen lock method and then tap Partners If there are no websites or apps that support Samsu...

Page 227: ... tap Save You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active 1 On the Settings screen tap Biometrics...

Page 228: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 229: ...con colour of Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Sec...

Page 230: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap Copy The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 231: ...d Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder sw...

Page 232: ... and tap Settings Backup and restore 2 Tap Restore 3 Tap to select a device to restore the data 4 Select the data types you want to restore and tap Restore now Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before u...

Page 233: ...ur sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the content that you want to store securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Smart Switch Launch Smart Switch and transfer data from you...

Page 234: ...unt 2 Launch the Settings app select the backup option and back up your data If your device supports Samsung Cloud launch the Settings app tap Accounts and backup Samsung Cloud Back up this phone tick items you want to back up and then tap Back up to back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launc...

Page 235: ...your device such as images videos and events with Samsung Cloud and access it from other devices 1 On your new device launch the Settings app and tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping the Gallery Other synced data or Samsung Clo...

Page 236: ...t share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Reduce animations Set the device to reduce certain screen effects if you are sensitive to animations or screen movement Motions and gestures Activate the motion feature and configure settings Game Launcher Activate the Game Launcher Refer to Game Launcher for more informat...

Page 237: ...tifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to disab...

Page 238: ...tap of your finger Battery Storage Security Memory Using the quick optimisation feature On the Settings screen tap Device care FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware...

Page 239: ... may drain quickly Optimised Optimised for a balance between the device s performance and battery usage Medium power saving Activate power saving mode to extend the battery s usage time Maximum power saving In maximum power saving mode the device decreases battery consumption by activating night mode and limiting the apps and features available Network connections except for the mobile network wil...

Page 240: ... as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under App data or User data Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device care Memory To speed up your device by stopping apps running in the background tick apps from the apps list and tap CLEAN NOW Security Check the device s security status Th...

Page 241: ...eset all your settings or only network settings or accessibility settings You can also set the device to restart at a preset time for device optimisation Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add ...

Page 242: ...our device s security and to block new types of security threats they will be installed automatically without your agreement Download and install Check for and install updates manually Auto download overWi Fi Set the device to download updates automatically when connected to aWi Fi network Last update View information about the last software update Security updates information Security updates are...

Page 243: ...o change your device s name tap Edit Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View...

Page 244: ...ly Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader and then tap the Voice Assistant switch to activate it To...

Page 245: ... or downwards Change the most recent contextual menu settings Swiping to the left then right in one motion Scroll up the screen Swiping to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start p...

Page 246: ...text reading and selecting granularity Swiping upwards then downwards in one motion Return to the previous screen Swiping downwards then upwards in one motion Return to the Home screen Four finger gestures Tapping Return to the previous screen Tapping twice Return to the Home screen Tapping three times Open the list of recent apps Using the contextual menu While you are usingVoice Assistant swipe ...

Page 247: ...ings for voice feedback Mute with proximity sensor Set the device to pause voice feedback when you place your hand over the sensor at the top of the device Shake for continuous reading Set the device to read aloud the text displayed on the screen when you shake the device You can select from various shaking intensity Speak passwords Set the device to read the characters aloud when you enter your p...

Page 248: ...the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger fr...

Page 249: ...vate it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 250: ...ading the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhanceme...

Page 251: ...the screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge th...

Page 252: ...ility Hearing enhancements Sound detectors Doorbell detector 2 Tap Record to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound The device will vibrate when it detects sound and the alert wil...

Page 253: ... is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio switch to activate it Caption settings Launch the Settings app tap Accessibility Hearing enhancements Samsung subtitles CC or Google subtitles CC and then tap the switch to activate it Select an option for configuring the caption settings Speech to text The device records your voice and s...

Page 254: ...least one switch must be registered on the device To set switches to control the device tap the switch under Switches To deactivate this feature press the Power key and theVolume Up key simultaneously Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps features and settings You can easily control the device by tapping the a...

Page 255: ... Use the following options Scroll left or right on the screen Scroll up or down the screen Magnify the area where the cursor is located Turn off the Always On Display before using this feature Change the touchpad and cursor settings Move the touch area to another location Close the touch area Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps Launch...

Page 256: ...on the screen by moving your hand above the sensor at the top of the device You can turn on the screen without pressing a key When you use this feature place the device on a flat surface with the screen facing upwards or hold the device securely to prevent it from moving Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Easy screen turn on switch to activate it I...

Page 257: ... and dexterity Interaction control and then tap the Lock when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Interaction and dexterity Touch and hold delay and then select an option Tap duration Set the duration you must touch the screen for the device to recognise it as a tap Launch the S...

Page 258: ...es Accessibility Voice Assistant Universal switch Magnifier window Negative colours Colour adjustment Colour lens Interaction control High contrast fonts Launching the shortcut services quickly Set to start a shortcut services quickly Launch the Settings app tap Accessibility Advanced settings Volume up and down keys and then tap the switch to activate it Then tap Selected service and select a sho...

Page 259: ...when sound plays switch to activate it To set an interval between alerts tap Remind every To set apps to alert you to notifications tap the switches next to apps under Selected reminders to activate it Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them You can record and assign a voice recording to an NFC enabled voi...

Page 260: ...gs Direction lock and then tap the switch to activate it 2 Drag your finger up down left or right six to eight times and then tap CONTINUE 3 Draw the direction combination again to verify it and tap CONFIRM Installed services View accessibility services installed on the device Launch the Settings app and tap Accessibility Installed services ...

Page 261: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 262: ...ched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power...

Page 263: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 264: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 265: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follo...

Page 266: ...k to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and s...

Page 267: ...ttom of the screen Bixby does not respond Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If you are still having trouble with Bixby after trying these tips contact a Samsung Service Centre The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar d...

Page 268: ...the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your safety you must not attempt to remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage o...

Page 269: ...the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos a...

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