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Phone Calls and Voicemail 

72 

Edit the Display Name Using the Voicemail Menu 

From your Visual Voicemail menu, you can quickly change the name or number attached to your voice 

messages. 

1.  From home, tap

 Apps

 

 > 

Voicemail

 

.  

2.  Tap

 More options

   > 

Settings 

> 

Display

 > 

Display name

. 

3.  Tap the existing identification field and enter a new identifying name or number (used to identify 

you to recipients of your voice messages). 

4.  Tap 

OK

 to save your information. 

Optional Calling Services 

The following topics outline additional voice-related services available with your phone, including call 

services and more. 

Caller ID Blocking  

Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If 

you do not want your number displayed when you make a call, follow these steps. 

1.  From home, tap 

Phone

 

 > 

Keypad

. 

2.  Tap 

* 6 7

 (

 

 

). 

3.  Enter a phone number. 

4.  Tap 

Dial

 

. 

  Your caller information will not appear on the recipient’s phone. 

To permanently block your number, call Virgin Mobile Customer Service. 

Call Waiting  

When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s 

screen informs you that another call is coming in and displays the caller’s phone number (if it is available). 

To respond to an incoming call while you are on a call: 

Summary of Contents for Galaxy S7 SM G930P

Page 1: ...User Guide UG template version 16a VMU Samsung G930P ug en 022516 FINAL ...

Page 2: ... 11 Unmount an SD Card 11 Remove an SD Card 12 Format an SD Card 12 Turn Your Phone On and Off 12 Use the Touchscreen 13 Activation and Service 17 Complete the Setup Screens 18 Basic Operations 20 Basics 20 Home Screen and Applications Apps List 20 Phone Settings Menu 21 Portrait and Landscape Screen Orientation 21 Capture Screenshots 22 Applications 22 Launch Applications 22 Apps List 23 Phone Nu...

Page 3: ... Update Your Phone 37 Update Your Phone Software 37 Update Your Profile 40 Update Your PRL 41 Your Phone s Home Screen 42 Home Screen Basics 42 Home Screen Layout 42 Extended Home Screens 43 Status Bar and Notification Panel 43 Status Bar 43 Notification Panel 46 S Finder 48 Quick Connect 49 Multi Window 51 Customize the Home Screen 52 Change the Wallpaper 52 Add Shortcuts to the Home Screen 53 Ad...

Page 4: ...9 Visual Voicemail Options 69 Configure Visual Voicemail Settings 70 Optional Calling Services 72 Caller ID Blocking 72 Call Waiting 72 Conference Calling 73 Call Forwarding 75 Call Settings 75 Contacts 79 Add a Contact 79 View Contacts 81 Contacts Screen Layout 82 Edit a Contact 83 Delete a Contact 84 Favorites 84 Groups 85 Share a Contact 86 Profile Sharing 88 Import Contacts 90 Back Up Contacts...

Page 5: ...Gmail 104 Add Another Google Gmail Account 104 Switching between Gmail Accounts 105 Gmail Settings 105 Email 106 Set Up an Email Account 106 Add an Email Account 107 Add an Exchange ActiveSync Account 109 Create and Send an Email Message 110 Open Email Messages 111 Delete an Email Account 112 Manage Your Email Inbox 112 Exchange ActiveSync Email Features 114 Internet and Social Networking 116 Brow...

Page 6: ...etooth 132 Receive Information via Bluetooth 133 Tethering 134 Camera and Video 135 Camera Overview 135 Take Pictures and Record Videos 137 Take a Picture 137 Record Videos 138 View Pictures and Videos Using Gallery 138 Edit Pictures 140 Share Pictures and Videos 144 Send Pictures or Videos by Email 144 Send a Picture or Video by Multimedia Message 145 Send Pictures or Videos Using Bluetooth 146 S...

Page 7: ...dian 161 Google Maps 161 Google Search 162 Memo 163 My Files 164 Photos 165 S Voice 165 Samsung Gear 166 Samsung Pay 166 Entertainment and Activities 168 Amazon 168 Amazon Kindle 168 Amazon Music 168 Amazon Photos 168 Galaxy Apps 168 Google Play Music App 168 Play Music with Google Play 169 Google Play Music Screen Layout 169 Create Playlists in Google Play Music 171 NextRadio 172 S Health 172 Sam...

Page 8: ...anning 190 Printing 191 MirrorLink 192 Virtual Private Networks VPN 192 Device Settings 198 Smart Manager 198 Applications Settings 200 Application Manager 200 Default Applications 202 Application Settings 203 Calendar Settings 204 Camera Settings 205 Contacts Settings 206 Email Settings 207 Internet Settings 209 Messages Settings 210 Phone Settings 212 S Voice Settings 214 Weather Settings 214 Go...

Page 9: ...ngs 234 Lock Screen and Security Settings 235 Lock Screen and Security Overview 235 Screen Lock 236 Disable the Screen Lock 238 Device Security 239 Privacy and Safety 240 Location 241 App Permissions 244 Private Mode 245 Report Diagnostic Info 245 Send SOS Message 246 Easy Mode 247 Accessibility Settings 248 Vision Accessibility Settings 249 Hearing Accessibility Settings 250 Dexterity and Interac...

Page 10: ...is Device 270 System Update 271 About Device 272 Getting Help 275 For Assistance 276 Troubleshooting 276 Virgin Mobile Account Information and Help 277 Manage Your Account 277 Top Up Your Account 278 Copyright Information 278 Intellectual Property 278 Open Source Software 278 Disclaimer of Warranties Exclusion of Liability 279 Modification of Software 279 Samsung KNOX 279 Samsung Electronics Ameri...

Page 11: ...1 Getting Started The following set of topics will introduce you to your phone help you get set up with service provide an overview of the phone screen and get you started with basic phone operations ...

Page 12: ...e time of purchase Unless otherwise noted instructions begin from the phone s home screen which is displayed by pressing Home Some operation descriptions may be simplified Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone Key labels in the user guide are simplified for description purposes and differ from your phone s display Oth...

Page 13: ...tings Help 3 Tap a topic to view its contents or tap Search to search for a topic Get Support from My Account In addition to your phone s built in Help menu you can also access support for your phone and service through the preloaded My Account app 1 From home tap Apps My Account ...

Page 14: ...Introduction 4 2 From the My Account main page tap Support 3 Tap a topic to view its contents ...

Page 15: ...ps layouts are subject to change This user guide uses sample images only Phone Layout The following illustration outlines your phone s primary external features and keys Front View Part Description Earpiece Listen to calls and automated prompts when using the phone Front camera Takes pictures and records videos while facing the screen and allows you to video conference Back key Return you to the p...

Page 16: ...the date and time Also provides one tap access to all of your features and applications Volume keys Adjust the ringtone or media volume or adjust the voice volume during a call LED indicator The LED indicator blinks or glows when charging to indicate low battery to announce new notifications and when voice recording Proximity sensors Detect when objects are close to the screen For example when you...

Page 17: ... speakerphone mode Rear camera Take pictures and videos Caution Inserting an accessory into the incorrect jack may damage the phone Charge the Battery Follow these instructions to charge your phone s battery using either the included charging head and USB cable or using a USB connection on your computer Tip This device is also compatible with Samsung approved wireless charging devices sold separat...

Page 18: ... charging head 3 Plug the charging head into an electrical outlet 4 After charging disconnect the phone from the charger Unplug the charging head from the outlet and remove the micro USB cable from the phone and the charging head Charge Using a PC Connection Before using a PC connection to charge your phone ensure that the computer is turned on Depending on the type of connection your phone s batt...

Page 19: ...nceling subscription Returned SIM cards are recycled for environmental purposes Note that SIM card specifications and performance may change without notice It is recommended that you keep a separate copy of information that is stored on SIM card Virgin Mobile is not responsible for damages from stored information that is lost Always follow emergency procedures to suspend service if your SIM card o...

Page 20: ...scribed by the international standard IEC 60529 Degrees of Protection provided by Enclosures IP Code test conditions 15 35 C 86 106 kPa 5 0 feet for 30 minutes Despite this classification your device is not impervious to water damage in any situation It is important that all compartments are closed tightly Follow these tips carefully to prevent damage to the device Whenever your device gets wet dr...

Page 21: ...to an SD card Handling SD Card Use store SD cards away from the reach of infants SD cards may cause choking if swallowed Insert an SD Card Follow these steps to insert an optional SD card not included Make sure to power your phone off before inserting or removing an SD card Note To improve performance and reliability with High definition video recording and playback it is recommended you use a mem...

Page 22: ...al tool into the hole on the SIM card Memory card tray and push until the tray pops out 2 Slide the tray out and remove the memory card 3 Slide the SIM card Memory card tray back into the slot Format an SD Card When you insert an optional SD card for the first time it is recommended that you format it Caution Formatting an SD card permanently deletes all data on it 1 From home tap Apps Settings 2 ...

Page 23: ...hone is not yet activated see Activate Your Phone for more information Turn Your Phone Off 1 Press and hold the Power Lock key to display the device options menu 2 Tap Power off to turn the phone off Your phone will power off Your screen remains blank while your phone is off unless the battery is charging Use the Touchscreen Your phone s touchscreen lets you control actions through a variety of to...

Page 24: ...Set Up Your Phone 14 Touch and Hold To open the available options for an item for example a contact or link in a Web page touch and hold the item ...

Page 25: ... finger with some pressure before you start to move your finger While dragging do not release your finger until you have reached the target position Flick Flicking the screen is similar to swiping except that you need to swipe your finger in light quick strokes This finger gesture is always in a vertical direction such as when flicking the contacts or message list ...

Page 26: ...See Touchscreen Keyboards for more details Note Auto rotate needs to be enabled for the screen orientation to automatically change Pull down the status bar to display the notification panel and then tap Auto rotate to enable the option Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page Move fingers inwa...

Page 27: ...rinted on the sticker located on the back of your phone in the battery compartment This number can also be found on the bottom panel of the phone s package 4 Follow the remaining instructions to choose your plan and select a payment method 5 Follow the activation instructions below and you ll be able to start using your phone Activate Your Phone After setting up your account on virginmobileusa com...

Page 28: ...up to this phone Google Add your account Tap Enter your email and complete the steps to sign in to your current Google Account or tap Or create a new account to set up a new Google Account Tap Skip to skip Google setup The following options may apply depending on your selection Note When you sign in to a Google Account on your device Factory Reset Protection is turned on Factory Reset Protection F...

Page 29: ...set up a new Samsung account Date time Adjust the date and time if necessary Smart Switch Transfer content from your old device to this device Easy mode Switch between the default screen layout and a simpler layout The Easy mode layout has larger text and icons making for a more straightforward visual experience 3 Tap Finish Your setup is now complete Follow the prompts to learn about basic tap me...

Page 30: ...r the Apps list 1 From any screen press the Home key to display the home screen 2 Tap Apps to display the Apps list For information about using the home screen see Home Screen Basics Select Options and Navigate Screens Tap icons keys and other items to open or activate the assigned function Tap Back to return to the previous screen Recent Applications You can display a list of recently used applic...

Page 31: ... Pull down the status bar and tap Settings For more information see Basic Settings Portrait and Landscape Screen Orientation The default orientation for your phone s screen is portrait vertical but many apps will change to landscape orientation widescreen when you rotate the phone sideways Note Not all screens will adjust for landscape orientation ...

Page 32: ...ress and hold the Power Lock key and Home key at the same time to capture a screenshot of the current screen The current screenshot will be captured and stored in the Screenshots album in the phone s Gallery From home tap Apps Gallery Tip Depending on your settings you may also be able to capture screenshots by swiping your palm across the screen See Advanced Features for details Applications The ...

Page 33: ...Calculator Perform basic and advanced mathematical calculations Calendar Use Calendar to create and manage events meetings and appointments organize your time and be reminded of important events CallWatch Receive alerts in real time of suspicious and unwanted incoming calls and text messages Keep your device and personal data safe and secure Located in the Sprint folder in the Apps list Camera Tak...

Page 34: ...l Send and receive email with Gmail Google s web based email service Located in the Google folder in the Apps list Google Search not only the Internet but also the apps and contents of your device Located in the Google folder in the Apps list Hangouts Meet friends and family online share photos host video calls and send SMS and Hangouts messages Located in the Google folder in the Apps list Intern...

Page 35: ...en you are not connected to the Internet You can also view videos saved on your device Located in the Google folder in the Apps list Play Music Play music and audio files on your device Play Store Find new apps movies and TV shows music books magazines and games in the Google Play store S Health Manage your health with the S Health wellness application Set fitness goals check your progress and kee...

Page 36: ... Fun Games Download new apps and games from Virgin Mobile Keep your device and personal data safe and secure Located in the Sprint folder in the Apps list Voicemail Use Visual Voicemail for a quick and easy way to access your voicemail Now you can find exactly the message you are looking for without having to listen to every voicemail message first YouTube View and upload YouTube videos from your ...

Page 37: ...nter key Samsung Keyboard Use the touchscreen Samsung keyboard for entering text The keyboard appears automatically when you tap a text entry field and can be used in either portrait or landscape mode You can also use the Google voice typing option to enter text using your voice see Google Voice Typing for details The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by...

Page 38: ...ls to switch to a symbols keyboard There are two symbol keyboards to switch between them tap Symbols 1 of 2 or Symbols 2 of 2 Tap Google voice typing to switch to Google Voice typing to enter text by speaking See Google Voice Typing Touch and hold Options to open an options menu Select from the following options Google voice typing to switch to Google voice typing Clipboard to attach a screenshot ...

Page 39: ...ew language to Google voice typing Tap Settings Languages and tap a language to select it To add more languages tap Settings Languages tap the language s you want to add tap Save and then tap the Back key Configure Google Voice Typing From home tap Apps Settings Language and input Google voice typing Tips for Editing Text Your phone gives you many options to make entering text easier including cop...

Page 40: ... Create a Google Account If you do not already have a Google Account you can create one online or using your phone Note You can also create and sign into your Google Gmail account through your phone s Setup application Note Although you need a Gmail account to use certain features of your phone such as Google Play you do not need to use Gmail as the default account for your phone Create a Google A...

Page 41: ...ting screen After your phone connects with the Google servers select the items you would like to sync with your phone and then tap Sync now 4 Tap Finish setup You are signed in to your Google Account and your phone will synchronize the selected items Note When setting up a new Google Account either on your phone or online you will be prompted to add a secondary email address Enter a second Gmail a...

Page 42: ...people from using your device if it is reset to factory settings without your permission For example if your device is lost or stolen and a factory data reset is performed only someone with your Google Account username and password can use the device You will not be able to access the device after a factory data reset if you do not have your Google Account username and password For more informatio...

Page 43: ...ons viruses etc Important Our policies often do not apply to third party applications Third party applications may access your personal information or require us to disclose your customer information to the third party application provider To find out how a third party application will collect access use or disclose your personal information check the application provider s policies which can usua...

Page 44: ...gnificant amount of your data Once you tap Ok on this screen you are responsible for the results of using this item on your phone Purchasing Applications Purchase apps at your own risk Virgin Mobile is not responsible for any harm to you or third parties resulting from the use of purchased applications Request a Refund for a Paid App If you are not satisfied with an app you can ask for a refund wi...

Page 45: ...tap Apps Play Store 2 Tap Menu My apps games 3 Tap the app you want to set for auto update and then tap Menu Auto update The app is set to update automatically whenever an update becomes available Note Automatic updates are unavailable for some apps Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play 1 From home tap Apps Play Store ...

Page 46: ...want to uninstall and then tap Uninstall OK The app is uninstalled and removed from your phone Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app 1 From home tap Apps Play Store 2 Tap Menu Help Feedback ...

Page 47: ...creen on press the Power Lock key The lock screen appears 2 Swipe your finger across the screen to unlock it The screen is unlocked If you have set up a screen lock you will be prompted to draw the pattern enter the password or PIN or scan your fingerprint See Screen Lock Update Your Phone From time to time updates may become available for your phone You can download and apply updates through the ...

Page 48: ... backup 3 Tap More Sync now to sync your Google Account information To back up stored text messages 1 From home tap Apps Messaging 2 Select the text message from the list to view the message thread 3 Touch and hold on a portion of the text message from the string The Message options context menu appears Note You can back up stored text messages by forwarding them to your own phone number Open the ...

Page 49: ...Update 2 Tap Download updates manually Your phone automatically downloads and installs any available updates You may be required to power your phone off and back on to complete the software upgrade Alternatively you can access system updates through the notification panel 1 Locate the System Update Available icon in notifications 2 Pull down the status bar 3 Tap to open the System Updates screen 4...

Page 50: ...version read only field Update Your Profile This option allows you to automatically update your online user profile information If you choose to change your user name and select a new one online you must then update the user name on your phone 1 From home tap Apps Settings System Update Update Profile 2 Follow the prompts ...

Page 51: ...ing ever seems to go out unexpectedly use this feature to reconnect with the network Update Your PRL This option allows you to download and update the PRL preferred roaming list automatically 1 From home tap Apps Settings System Update Update PRL 2 Follow the prompts The phone will download and install the PRL update and you will see a confirmation when complete ...

Page 52: ...y adding application icons shortcuts folders widgets and more Home Screen Layout Your home screen extends beyond the initial screen Swipe the screen left or right to display additional screens Item Description Status area The status area of the status bar on the right displays phone and service status information such as signal strength battery status Wi Fi and data connectivity ringer status and ...

Page 53: ...her screen Extended Home Screens In addition to the main home screen your phone features extended home screens to provide more space for adding icons widgets and more Press the Home key to display the main home screen and then swipe the screen right or left to move from the main screen to an extended screen Additional screens are available in addition to the main home screen If you are not already...

Page 54: ...i Fi Wi Fi is active File download in progress Download of a file or app is in progress Mute mode Mute mode is enabled Vibrate mode Vibrate mode is enabled Speakerphone Call is using speakerphone Signal strength Cellular network signal strength is displayed Roaming signal strength Roaming network signal strength is displayed ...

Page 55: ...ons Icon Notification Missed call A call has been missed Call on hold A call is on hold New voicemail New voicemail message has been received New email New email has arrived New Gmail New Gmail has arrived New message New text or MMS message New Hangouts message New Hangouts message has arrived Event A calendar event is approaching USB A USB connection is active Alarm An alarm has been set Emergen...

Page 56: ...ification Panel Your phone s notifications appear at the left side of the status bar and you can access the full notification panel by pulling down the status bar From there you can check notifications download updates open messaging apps use the quick settings menu and more Open the Notification Panel Pull down the status bar Slide your finger down from the top of the screen The notification pane...

Page 57: ...on Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options Scroll left or right to display all available settings and tap an icon to turn the selected feature on or off You can customize which settings are available in your Quick Settings list 1 From home drag the status bar down to display the notification panel ...

Page 58: ...ttons shown in the Available Buttons list These are not currently active in the quick settings panel To add remove or move a button touch and hold it and move it to the desired location 4 Tap Done when you are finished Note You can only move buttons from Active to Available or vice versa if there is space in the destination area For example if there are already ten Active buttons you will need to ...

Page 59: ... the screen The notification panel opens 2 Tap Expand S Finder 3 Tap the Search field and enter search criteria 4 Tap an item to view or launch Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect Wi Fi Direct Screen Mirroring and devices that can share media via Wi Fi ...

Page 60: ...f the screen The notification panel opens 2 Tap Quick connect Your device scans for nearby available devices 3 Tap a device and follow the prompts to connect To set your device visibility Tap More Settings Device visibility for options Visible to all Your device will always be visible to other devices ...

Page 61: ...split screen view or If you are currently using an app that supports Multi window tap another app to add it in split screen view You can also launch recently used apps directly into Multi window view 1 From any screen touch and hold Recent apps Recently used apps that support Multi window have a Multi window icon in their title bar 2 Tap Multi window in the title bar to launch an application in sp...

Page 62: ...earn how to set the wallpaper and add move or remove shortcuts widgets and folders from the home screen Operations for Rearranging the Home Screen Moving Widgets and Icons From home touch and hold an item and then drag it to the desired location Deleting Widgets and Icons From home touch and hold an item and then drag it to Remove Displaying the Home Screen Menu From home touch and hold an empty s...

Page 63: ... phone s lock screen Select a preloaded wallpaper or select an image from the Gallery Home and lock screens to set a wallpaper for both your home screen and your lock screen Select from Gallery Wallpapers or ID wallpapers 3 Select a wallpaper and tap Set as wallpaper The wallpaper is set Note Tap On Off next to Wallpaper motion effect to enable or disable this feature It allows the wallpaper to sh...

Page 64: ...s including links to a specific contact Internet bookmarks Facebook status windows Gmail and email accounts and many others 1 From home touch and hold an empty space and then tap Widgets The Widgets list opens 2 Touch and hold a widget icon The icon will disengage and you will see thumbnails of your home screens 3 Drag the icon to an empty location on one of the home screens The widget is added to...

Page 65: ...der The new shortcut is added to the folder Change Folder Names Once you have added folders you can change the name easily from the folder display 1 From home tap the folder to open it and then tap the folder name 2 Type a new name and then tap Back Change the Folder Color You can change the color of a folder 1 From home tap the folder to open it 2 Tap and select a color and then tap Back ...

Page 66: ...king Connections The following set of topics will cover your phone s ability to help you make connections from phone calls and maintaining contacts to text messages email Internet and international services ...

Page 67: ... Solution 1 It may not be possible to make a call properly in a noisy location Solution 2 When calling using Speaker check the call volume Raising the call volume may make calling difficult Problem Sound pops momentarily during a call Solution Are you changing location while calling Sound pops when signal is weak and the phone switches to a different area Emergency Call Cautions Emergency calls ar...

Page 68: ...uestion Call does not connect Answer 1 Was the number dialed using the area code If not try dialing using the full 10 digit number including the area code Answer 2 Are you in an area with poor wireless coverage Try calling again from another area Call Emergency Numbers You can place calls to 9 1 1 even if the phone s screen is locked or your account is restricted To call the 9 1 1 emergency number...

Page 69: ... to satellite signals it may take up to 30 seconds or more to determine and report your approximate location Important Always report your location to the 9 1 1 operator when placing an emergency call Some designated emergency call takers known as Public Safety Answering Points PSAPs may not be equipped to receive GPS location information from your phone Answer Phone Calls The following information...

Page 70: ...ves slide Answer to the right to answer it The call begins 2 To end the call tap End The call ends Mute the Ringing Sound To mute the ringer without rejecting the call you can do either of the following Press the Volume key down Place the phone face down on a level surface ...

Page 71: ...sent directly to voicemail Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller 1 When a call arrives slide Reject call with message up from the bottom of the screen The ringtone or vibration will stop and you will see a list of preset text messages 2 Tap one of the messages to send it to the caller ...

Page 72: ... call 3 way call Merge Join two currently active calls conference Extra volume Increase the call volume Bluetooth Route the phone s audio through a connected Bluetooth headset On or through the speaker Off When the call is routed to a Bluetooth headset the current call area shows the Bluetooth call icon Note The Headset button is activated to show the current call is routed to the connected Blueto...

Page 73: ...ur bank s 800 number use the keypad to enter your account number and PIN Mute Mute the microphone during an active call Tap again to unmute the microphone Note If Mute is activated the speaker mode is deactivated End End the current call Tap More during a call to display a list of additional in call features Contacts Display your Contacts list Message Send a text or multimedia message while remain...

Page 74: ...dials the number The call begins when the other party answers 5 To end the call tap End The call ends Tip You can also place a call directly from the Contacts list Swipe the entry you want to call from left to right to place a call to the entry s primary number Call from Call Log The call log list lets you quickly place calls to recent incoming outgoing or missed numbers ...

Page 75: ...n entry to display the call details 4 Tap Call to place a call The phone dials the number The call begins when the other party answers For additional options tap the name or number 5 To end the call tap End The call ends Tip You can also place a call directly from the call log list Swipe the entry you want to call from left to right to place a call ...

Page 76: ...in use or turned off 1 From home tap Phone Keypad 2 Touch and hold the 1 key to dial your voicemail number Your phone dials the voicemail access number 3 Follow the system prompts to Create your passcode Record your name announcement Record your greeting Important Voicemail Passcode It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized...

Page 77: ...evel of the voicemail message Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail You should set up your voicemail and personal greeting as soon as your phone is activated Your phone automatically transfers all unanswered calls to your voicemail even if your phone is in use or turned off Note To set up your traditional voicema...

Page 78: ...reeting Important Voicemail Passcode It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access Without a passcode anyone who has access to your phone is able to access your voicemail messages Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review 1 From home tap Apps Voicemail Yo...

Page 79: ... message The next or previous message will begin playing automatically You can navigate through voicemail messages as frequently as you would like You can even move to the next or previous message before you are finished listening to the current one Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen 1 From home tap Apps Voicemail 2 T...

Page 80: ... as avatar Play the message as an avatar More options Access Archive Settings and Help features 4 Touch and hold a message to manage your messages The following options are available All Select all messages Delete Delete the selected messages Archive Save this message Mark as Read Mark this voicemail as being read Mark as Unread Mark this voicemail as not being read Note Not all options are availa...

Page 81: ...ange your sound speakerphone options Updates Check for updates About Voicemail View information about the application Note Voicemail settings can also be accessed from home by tapping Apps Settings Applications Phone Voicemail settings Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system This direct access saves you from ha...

Page 82: ... with your phone including call services and more Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call If you do not want your number displayed when you make a call follow these steps 1 From home tap Phone Keypad 2 Tap 6 7 3 Enter a phone number 4 Tap Dial Your caller information will not appear on the recipient s phone To perma...

Page 83: ... temporarily disable Call Waiting by pressing 7 0 before placing your call Call Waiting is automatically reactivated once you end the call Conference Calling With conference calling also known as 3 way calling you can talk to two people at the same time When using this feature the normal airtime rates will be charged for each of the two calls 1 On the Phone screen enter a number and tap Dial or pl...

Page 84: ...irst caller on hold and dials the second number 3 When you are connected to the second party tap Merge Your conference call is now in session 4 To end the three way call tap End Note If one of the people you called hangs up during your call you and the remaining caller stay connected If you initiated the call and are the first to hang up all callers are disconnected ...

Page 85: ...mber will be forwarded to the designated phone number To deactivate Call Forwarding 1 From home tap Phone 2 Tap 3 Tap Dial You will hear a tone to confirm the deactivation Call Settings Your phone s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application Call Settings Options Use the Call Settings menu to adjust the following settings S...

Page 86: ...nging and play a tone when the dialing keypad is tapped More settings TTY mode Enable service on your phone Hearing aids Improve the sound quality of your phone when using hearing aids US dialing Replace with the international dialing code except when entering 1 International dialing Enter the international dialing code automatically only when US dialing is disabled DTMF tones Set the length of DT...

Page 87: ...to communicate by telephone Your phone is compatible with select TTY devices Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission Your phone and TTY device will connect using a special cable that plugs into your phone s headset jack If this cable was not provided with your TTY device contact your TTY device manufacturer to purchase the conn...

Page 88: ...s including Telecommunications Relay Services TRS analog cellular and landline communications Wireless TTY calls to 9 1 1 may be corrupted when received by public safety answering points PSAPs rendering some communications unintelligible The problem encountered appears related to TTY equipment or software used by PSAPs This matter has been brought to the attention of the FCC and the wireless indus...

Page 89: ...n Contacts may be lost or changed if the battery is removed for a long period or left uncharged Accident or malfunction may also cause loss or change to information It is recommended that you keep a separate copy of contacts and other important information Virgin Mobile is not responsible for any damages from lost or changed contacts Add a Contact You can add contacts from your phone s Phone appli...

Page 90: ... will be synced automatically with your Samsung account online 4 Use the keyboard to enter as much information as you want Picture Tap the picture icon to assign a picture to the contact Name Enter the name of the contact Phone number Enter the phone number for the contact Email Enter email addresses for the contact Groups Assign the contact to a group More Show additional fields such as IM addres...

Page 91: ...ome tap Phone 2 Enter a phone number and tap Add to Contacts 3 To add the number to an existing contact tap Update existing To add a new contact tap Create contact For an existing contact tap the contact name and select a number type for the new number For a new contact enter the name and any additional information 4 Tap Save The contact is added View Contacts View a contact s details by displayin...

Page 92: ...ontacts 82 2 Tap a contact to view its details The contact s detailed listing appears Contacts Screen Layout The following illustration show s your Contacts app layout and describes the various features ...

Page 93: ...new contact Add a new contact Edit a Contact Once you have added a contact you can add or edit any of the information in the entry assign a caller ID picture customize with a unique ringtone and more 1 From home tap Apps Contacts You will see the Contacts list 2 Tap a contact to view its details The contact s detailed listing appears 3 Tap Edit 4 Tap any field you want to change or add See Add a C...

Page 94: ...ts list 2 Tap a contact to view its details The contact s detailed listing appears 3 Tap More Delete 4 Tap Delete The contact is deleted Tip You can also touch and hold the contact from the contact list and then tap Delete Delete Favorites The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts entries Mark Contacts as Favorites 1 From home tap Apps Con...

Page 95: ...ve the group You can save it to a specific account to the device memory or to all accounts Tap Group name to enter a name for the new group Tap Group ringtone to select a ringtone for notifications for incoming calls from group members 4 Tap Add member and select a member or members to add to the new group and then tap Done 5 Tap Save to save the new group Add Contacts to a Group 1 From home tap A...

Page 96: ...and send it For more information see Create and Send an Email Message or Create and Send a Gmail Message Delete a Group You can delete any group you created When removing a group you will have the option to also remove any members of the group from your accounts 1 From home tap Apps Contacts Groups 2 Tap Groups and then tap a group 3 Tap More Delete and then tap Group only to delete only the group...

Page 97: ...chment Address the message add a subject and a message and then tap Send See Create and Send a Gmail Message for details Messages Send the information in a text message Select a contact or enter a wireless phone number or email address enter any additional information and then tap Send For more information on text messaging see Send a Multimedia Message MMS OneDrive Save the information to your On...

Page 98: ... or enter a wireless phone number or email address enter any additional information and then tap Send For more information on text messaging see Send a Multimedia Message MMS Messenger Share the information using Facebook Messenger OneDrive Save the information to your OneDrive account Simple sharing Share files up to 1 GB using Contacts Wi Fi Direct Send the information to another device using Wi...

Page 99: ...ur profile with the public all contacts your favorite contacts or selected contacts Shared profile info In addition to your name status and profile picture you can share your email organization address and date of birth Back up profile data Back up and restore your profile using your Samsung account Registered information View and set the registered information for your phone number ...

Page 100: ...usly backed up contacts information into your phone before you can import contacts See SD Card for SD card information Import Contacts from an SD Card or USB Storage 1 From home tap Apps Contacts You will see the Contacts list 2 Tap More Settings Import Export contacts You will see the Import Export contacts menu 3 Tap Import and follow the prompts to complete the import The contacts are imported ...

Page 101: ...you can back up your contacts See SD Card for SD card information Back Up Contacts to Your SD Card 1 From home tap Apps Contacts You will see the Contacts list 2 Tap More Settings Import Export contacts You will see the Import Export contacts menu 3 Tap Export and follow the prompts to complete the export The contacts are exported and saved to the installed SD card ...

Page 102: ...rvice plan for applicable charges for messaging For information about setting options for the Messages app see Messages Settings Send a Text Message Quickly compose and send text messages on your phone 1 From home tap Apps Messages 2 On the Messaging screen tap Compose 3 Fill in one or more recipients You can Enter phone numbers directly in the Enter recipient field If you are sending the message ...

Page 103: ...umbers directly in the Enter recipient field If you are sending the message to several phone numbers separate the phone numbers with a comma As you enter information any matching phone numbers from your contacts list are displayed Tap a match to enter that number or address directly Tap Recipients and then select the contacts to whom you want to send the message You can also select contact groups ...

Page 104: ...h See Contacts 7 Tap Send to send the MMS message Create a Slideshow In a multimedia message you can add slides each containing a picture video or audio 1 In the multimedia message you are composing tap More Message options Create slideshow to add space for a new slide 2 Tap the space for the slide 3 To compose your slideshow do any of the following Add a picture Tap Attachment Image and select a ...

Page 105: ...Enhanced messages Enable Enhanced Messaging 1 From home tap Apps Messages 2 Tap More Settings Enhanced messaging 3 Tap On Off to enable Enhance messaging 4 Set options Image resize Set the standard size of images sent with Enhanced messages Send as SMS MMS messages Send your Enhanced messaging messages as text or multimedia messages when Enhanced messaging is unavailable Registered information Vie...

Page 106: ...arate the phone numbers with a comma As you enter information any matching phone numbers from your Contacts list are displayed Tap a match to enter that number or address directly Tap Recipients and then select the contacts to whom you want to send the message You can also select contact groups as recipients When you have selected all the message recipients tap Done 4 Tap the Enter message field a...

Page 107: ... contact information you want to attach See Contacts 6 When done tap Send to send the enhanced message Save and Resume a Draft Message While composing a text or multimedia message tap Back to automatically save your message as a draft To resume composing the message 1 From home tap Apps Messages 2 Tap the message to resume editing it 3 When you finish editing the message tap Send New Messages Noti...

Page 108: ...the message and then tap the link to open it in the Web browser Note If a message contains a phone number tap the message and then tap the phone number to dial the number or add it to your contacts View a Multimedia Message MMS 1 From home tap Apps Messages 2 On the Messaging screen tap a multimedia message or conversation to open it 3 Tap the attachment to open it If the attachment is a vCard con...

Page 109: ...o lock 4 Tap Lock on the options menu A lock icon is displayed at the right hand side of the message Delete Conversations 1 From home tap Apps Messages 2 On the Messaging screen tap More Delete 3 Select the conversations you want to delete 4 Tap Delete and then tap Delete to confirm Any locked messages will not be deleted Tip You can also delete a conversation while you are viewing it While viewin...

Page 110: ...ur Google Account to send receive and manage your Gmail messages Before using Gmail you must register a Google Gmail Account on your phone See Google Account for details Gmail Cautions Gmail is handled as email from a PC Restricting email from PCs on your phone prevents your phone from receiving Gmail Create and Send a Gmail Message Use your phone to create and send Gmail messages 1 From home tap ...

Page 111: ...t for later Delete Mail Being Composed In the mail composition window tap More options Discard Discard Note To view your draft email messages in the Inbox tap Menu Drafts Note To view your sent messages in the Inbox tap Menu Sent Check Received Gmail Messages Your phone allows you to access read and reply to all your Gmail messages Open Gmail Messages from Notifications When new Gmail arrives you ...

Page 112: ...o Gmail Messages With the Gmail message open tap Reply compose your reply message and tap Send To reply to all tap More options Reply all Forwarding Gmail Messages With the Gmail message open tap More options Forward enter a recipient and an additional message and tap Send Use Gmail Labels Gmail saves all mail in one box but you can add labels that allow you to sort your Gmail conversation threads...

Page 113: ...Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap Archive The thread is now archived Mute Gmail Threads If registered on a mailing list there will be threads with always continuing conversations For long threads that are not important mute the threads and they will no longer appear in the Inbox When mail arrives that includes user s address as a rec...

Page 114: ...ap Search The search results appear Tap a message or thread from the list to display it Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone s Gmail Inbox 1 From home tap Apps Google Gmail The Inbox opens 2 Touch and hold a conversation thread to add a checkmark to it and then tap More options Report spam or Report phishing The selected message is reported a...

Page 115: ...2 above tap Or create a new account and follow the prompts Switching between Gmail Accounts If you have more than one Gmail account set up you can switch between them in the Gmail app 1 From home tap Apps Google Gmail The Inbox opens 2 Tap Menu 3 Tap the icon for the account you want to view from the list at the top of the menu The selected account Inbox is displayed Gmail Settings You can access ...

Page 116: ...x sound vibrate Signature Vacation responder Sync Gmail Days of mail to sync Manage labels Download attachments and Images Note Available settings are subject to change Email Use the Email application to send and receive email from your webmail or other accounts using POP3 or IMAP or access your Exchange ActiveSync account for your corporate email needs Set Up an Email Account Your phone supports ...

Page 117: ...ccount The email account is set up and you will begin receiving email Add an Email Account You can add several types of personal email accounts such as POP3 and IMAP accounts on your phone Add an Email Account from the Email App You can add email accounts directly from the email app even if you have another email account set up 1 From home tap Apps Samsung Email The email Inbox opens ...

Page 118: ...ccount is added and you will begin receiving email for the account Add an Email Account from the Settings Menu You can also set up email accounts from the Settings Accounts menu 1 From home tap Apps Settings Accounts Add account Email 2 Enter the Email address and Password for the email account and then tap Sign in ...

Page 119: ...ccount However you can also access some powerful Exchange features Important Before setting up a Microsoft Exchange ActiveSync Account contact your company s Exchange Server administrator for required account settings information 1 From home tap Apps Settings Accounts Add account Microsoft Exchange ActiveSync 2 Enter the Email address and Password for the email account and then tap Manual setup 3 ...

Page 120: ...erent email account tap the account name at the top of the screen and select another account 2 Tap Compose The email composition window opens 3 Enter the message recipient s You can add multiple recipients to an email message To add recipients from Contacts tap Contacts select the contact s you wish to include and then tap Done 4 Enter the email subject and message To add an attachment to the mess...

Page 121: ...ess new email messages from the notification panel Pull down the status bar to display the notification panel and then tap an email notification The email Inbox will open and display the new email message Options when Reviewing Email Messages Resetting Mail as Unread Touch and hold a message to select it and then tap More Mark as unread Deleting Email Touch and hold a message to select it tap the ...

Page 122: ...o receive messages for the account on your phone 1 From home tap Apps Samsung Email The email Inbox opens 2 Tap More Settings 3 Tap an account name and then tap Remove Remove The account is deleted from your phone Manage Your Email Inbox Your email Inbox provides management options for viewing sorting and deleting your email messages View Your Email Inbox 1 From home tap Apps Samsung Email The ema...

Page 123: ...received sender read unread attachments or priority Delete an Email Message 1 On the email account Inbox touch and hold the message you want to delete 2 On the options menu tap Delete Delete Multiple Email Messages 1 On the email account Inbox touch and hold a message to select it and display check boxes and then tap the check box next to the messages you want to delete 2 Tap Delete Priority Sende...

Page 124: ...tiveSync settings 1 From home tap Apps Samsung Email 2 Tap More Settings 3 Tap the Exchange ActiveSync account name to view its options The following options are available Sync account Keep the account synchronized on your phone Account name Change the account name Always Cc Bcc myself Send a copy of each email you send to yourself Signature Enable and configure your signature for each email you s...

Page 125: ...erver Empty server trash Delete the content of the trash folder on the server In case of sync conflict Select whether the device or the server has priority during a sync conflict Sync Contacts Sync your Contacts with your Exchange account Sync Calendar Sync your calendar with your Exchange account Sync Task Sync your tasks with your Exchange account Sync Messages Sync your messages with your Excha...

Page 126: ... safely send receive private information credit card numbers corporate secrets etc and provide protection against online threats eavesdropping falsification impersonation etc SSL TLS Cautions When opening a secured page users must decide as their responsibility whether or not to open the page with use of SSL TLS Virgin Mobile and the applicable Certification Authorities make no guarantees whatsoev...

Page 127: ...layed tap More Find on page and enter your search text Tip To change the phone s default launch page to your current page tap More Settings General Set home page Current page Add a Bookmark Bookmark favorite sites using the browser menu options 1 From home tap Internet If Internet is not a primary shortcut from home tap Apps Samsung Internet The browser opens 2 Navigate to the Web page you want to...

Page 128: ...pen it View Browser History Use the browser menu options to view your browsing history 1 From home tap Internet If Internet is not a primary shortcut from home tap Apps Internet The browser opens 2 Tap Bookmarks The bookmark window opens If you do not see Bookmarks pull down the Web page to display the address bar 3 Tap the History tab and then tap an entry The Web page opens Open New Browser Tabs...

Page 129: ...w tab appears To switch tabs tap one of the available thumbnails in the tabs window Chrome Browser Browse the Internet and bring your open tabs bookmarks and address bar data from your computer to your mobile device 1 From home tap Apps Google Chrome Chrome opens 2 Tap the address bar at the top and enter search words for a Google search or a Web address URL ...

Page 130: ...ok you can post and read updates upload pictures tag locations and more all from your phone 1 From home tap Apps Facebook The Facebook app launches If this is the first time you have used Facebook on your phone enter your Facebook ID and password and tap Log in to sign in to an existing account or tap Sign Up for Facebook to set up a new Facebook account 2 Tap Status and type an update tap Photo a...

Page 131: ...Each time text is entered the corresponding friend appears If a friend is not in a Hangout you will see a message Tap Send invitation to invite them to join the Hangout Hangouts Operations Ending a Chat In the Hangouts window flick the chat from left to right Ending a Video Chat In the video chat window tap End Disabling Chat History If you do not want to keep chat history in the chat window tap M...

Page 132: ...ends Customize what you capture and then share it on your feed or post it directly to your friends From home tap Apps Social Instagram The first time you access Instagram follow the prompts to sign up for an account or sign in with Facebook or an existing account Messenger Reach out to your friends and family with Facebook Messenger which works just like texting A data plan is required to use Mess...

Page 133: ...en to on your phone with any of the music apps just attach your phone to the computer and copy the files to the music folder File Transfer Tips If you want to save data to an SD card on your phone make sure the SD card is installed and active See SD Card Avoid removing the SD card while transferring data Data exchange may use the methods outlined in the following table Method Description Transferr...

Page 134: ...ia device To change the option tap it in the notification panel to open the Use USB for window and then tap the desired option 3 On your computer navigate to the detected device such as through the My Computer menu and open it 4 If available select a drive Card for SD card Phone for internal phone storage 5 Select a folder for example Music for songs and albums and copy files to it from your compu...

Page 135: ...twork and then tap Connect Your phone is connected to the Wi Fi network You will see Wi Fi in the status bar The password for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is ...

Page 136: ...Fi networks To disable Wi Fi tap On Off again 4 Tap More Advanced The advanced Wi Fi settings menu appears 5 Configure your Wi Fi settings Your Wi Fi settings changes are saved Disconnect Wi Fi You may wish to disconnect from a connected Wi Fi network without turning Wi Fi off 1 From home tap Apps Settings 2 Tap Wi Fi The Wi Fi settings menu appears 3 Tap the name of the connected access point and...

Page 137: ...ection is not accepted after a certain period the connection request is canceled To stop a connection tap End connection OK Hotspot Hotspot allows you to turn your phone into a Wi Fi hotspot When this feature is turned on you can share your phone s mobile data services via Wi Fi with other Wi Fi enabled devices The feature works best when used in conjunction with 4G data services although 3G servi...

Page 138: ... device and select your phone hotspot from the network list You can change the default name by tapping More Configure Hotpot and entering a new Network name 3 Select this phone and follow your prompts to enter the passkey provided on the Hotspot page The device is connected via your phone s Hotspot 4 Launch your Web browser to confirm you have an Internet connection Bluetooth Bluetooth is a short ...

Page 139: ... Function Description Audio output Listen to music etc wirelessly Hands free calls Call hands free using Bluetooth capable hands free devices and headsets Data exchange Exchange data with Bluetooth devices Enable the Bluetooth Feature Use the settings menu to enable or disable your phone s Bluetooth capabilities Wireless connection to all Bluetooth functions is not guaranteed for the phone The pho...

Page 140: ...ification panel and then tap Bluetooth to turn Bluetooth on or off Note Turn off Bluetooth when not in use to conserve battery power or in places where using a wireless phone is prohibited such as aboard an aircraft and in hospitals Pair Bluetooth Devices Search for and pair nearby Bluetooth devices Registered Bluetooth devices can be connected simply Enable the Bluetooth function on the Bluetooth...

Page 141: ...iffer depending on the devices used Unpairing from a Paired Device 1 From the Bluetooth settings menu tap Settings next to the paired device you wish to unpair 2 Tap Unpair The device is unpaired from your phone To make another connection with the device you will need to pair again Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset or have hands free conve...

Page 142: ...n then start using the headset or car kit to listen to music or make and receive phone calls Note Due to different specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Send Information Using Bluetooth You can use Bluetooth to transfer information...

Page 143: ...sage to confirm follow the prompts Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth including pictures music tracks and documents such as PDFs 1 When another device attempts to send a file to your phone via Bluetooth you will see a request to accept the file 2 Tap Accept The file is sent to your phone When your phone receives a file y...

Page 144: ...t file if there are multiple vCard files on your storage card you can choose to import one several or all of those contacts to your contacts list Tethering Use Tethering to share your device s Internet connection with a computer that connects to your device via USB cable or by Bluetooth 1 From home tap Apps Settings 2 Tap Hotspot and Tethering 3 Select a tethering option USB tethering or Bluetooth...

Page 145: ...itch between the rear camera and the front camera Shooting modes Select a shooting mode Camera settings Opens the camera settings menu and lets you change additional camera settings See Camera Settings Quick settings Gives quick access to frequently used camera settings Effect Add a special graphical effect HDR Auto Enable the light sensitivity and color depth features of the device to produce a b...

Page 146: ...arn More About Your Phone s Camera For an overview of your phone s camera and its features you can access more information through the phone s settings menu 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Settings Help and tap a topic to learn more ...

Page 147: ...long periods May discolor color filter and affect color of images Flash Warning Do not shine the flash close to eyes Do not look directly at the flash when shining Do not shine the flash at other people s eyes May affect eyesight etc Take a Picture You can take high resolution pictures using your phone s camera Note If you have an SD card installed pictures and videos are stored to the SD card If ...

Page 148: ... card View Pictures and Videos Using Gallery Using the Gallery application you can view pictures and watch videos that you have taken with your phone s camera downloaded or copied onto your storage card or phone memory You can also take a look at your pictures and your friends pictures that are on your social networks Facebook and Flickr only For pictures that are on your storage card or phone mem...

Page 149: ...bnail image to see the item in the review screen From there you can access options such as save view send or delete the picture or video Pictures and Videos Options while Viewing Zoom In or Out on a Picture or Video Tap the screen twice or pinch the screen to zoom in or out on a picture or video Viewing Videos Use the controls to play pause or stop the video playback After selecting an album from ...

Page 150: ...st option to automatically enhance your pictures 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to Auto adjust 3 Tap Auto adjust The picture s color brightness and saturation are automatically enhanced and the picture is saved to the phone Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise Repeat the action for additional rotations 1 Fr...

Page 151: ...More Rotate left or More Rotate right The picture is rotated and saved to the phone Crop a Picture Use the editing tools to crop your pictures 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to crop ...

Page 152: ...ge of the box Drag your finger inward or outward to resize the crop box To move the crop box to the part of the picture that you want to crop drag the crop box to the desired size and position 5 Tap Apply to apply the changes to the picture The cropped picture is saved in the album as a copy The original picture remains unedited ...

Page 153: ...advanced edits on your pictures including straightening adjusting the tone adding visual effects and enhancing portraits 1 From home tap Apps Gallery The Gallery app opens 2 Tap the picture you want to edit 3 Tap Edit Enhancement tools display ...

Page 154: ...s You can share pictures on your social networks such as Facebook Flickr Picasa and Twitter and share videos on YouTube You can also send them to another phone or your computer using Bluetooth Send Pictures or Videos by Email You can send several pictures videos or both in an email or Gmail message They are added as file attachments in your email For more information about using email and Gmail se...

Page 155: ...essage or Create and Send a Gmail Message Send a Picture or Video by Multimedia Message Multimedia Messaging MMS lets you send pictures and videos using your phone s messaging app Although you can send several pictures or videos in a multimedia message it may be better to just send one at a time especially if the files are large in size 1 From home tap Apps Gallery The album list opens 2 Tap an al...

Page 156: ...s or Videos Using Bluetooth You can select several pictures videos or both and send them to someone s phone or your computer using Bluetooth 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens 3 Tap the pictures or videos you want to share To select multiple items touch and hold an image to turn on multiple select Tap ...

Page 157: ...can share your pictures and videos from a variety of apps and social media sites such as Facebook Hangouts Instagram and more Available apps will vary depending on what you have installed on your phone 1 From home tap Apps Gallery 2 Tap the album that contains the photos or videos you want send 3 Select the items you want to send To select multiple items touch and hold an image to turn on multiple...

Page 158: ...YouTube Before you do this you must create a YouTube account and sign in to that account on your phone 1 From home tap Apps Gallery The album list opens 2 Tap an album such as Camera The list of pictures and videos for the album opens 3 Tap the videos you want to share To select multiple videos touch and hold an image to turn on multiple select Tap all the videos you want to include ...

Page 159: ...s on the main camera screen and the full camera settings menu Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Switch cameras The camera changes from the rear camera to the front camera or vice versa Set Camera Functions You can configure your camera s settings to fit any situa...

Page 160: ...s moving Grid lines Display viewfinder grid lines to help composition when selecting subjects Location tags Attach a GPS location tag to the picture Review pictures Set to show pictures after taking them Quick launch Open camera by pressing the Home key twice in quick succession Storage location Select the memory location for storage This option only appears if an optional SD card not included is ...

Page 161: ...ntrol hold your hand out with your palm facing the camera to have your picture taken after a few seconds Use heart rate sensor once your face has been recognized tap the heart rate sensor to take your picture Live Broadcast Share what is happening around you via YouTube To access the Live Broadcast 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Mode Live broadcast Note You need to...

Page 162: ...ecording 5 When you are finished tap Stop Share a Broadcast You can share your live broadcast with contacts before recording or share the link after you have finished recording and it has been posted to YouTube To invite contacts 1 From home tap Apps Camera The camera viewfinder appears 2 Tap Mode Live broadcast 3 Tap Invite and select contacts or groups to share your live broadcast with 4 Tap Sav...

Page 163: ...ogle Account for Live broadcast Privacy Choose either to have your videos unlisted where only friends with a link can view them or public where anyone can view them Video size Tap to choose a size option Social media settings Share your link with social media when you start broadcasting Auto save Tap to enable auto saving your videos to the Gallery app Auto dim Dims the brightness if you broadcast...

Page 164: ...ntific calculator make sure Auto rotate is turned on notification panel Auto rotate and rotate the screen to the landscape orientation Calendar Use Calendar to create and manage events meetings and appointments Your Calendar helps organize your time and reminds you of important events Depending on your synchronization settings your phone s Calendar stays in sync with your Calendar on the Web Excha...

Page 165: ...xt Previous Month Month View From the Calendar swipe left or right View Next Previous Week Week View From the Calendar swipe left or right View Next Previous Day Day View From the Calendar swipe left or right Add an Event to the Calendar Add events to your calendar directly from the Calendar application 1 From home tap Apps Calendar The Calendar app opens 2 Tap Add The add event window opens ...

Page 166: ... Calendar on the Web you will be able to see them in the Calendar application on your phone For more information about creating and managing multiple Google Calendars visit the Google website calendar google com If you have synchronized your phone with an Exchange ActiveSync account or Outlook on your computer you can also select these calendars Select PC Sync to create an Outlook Calendar event t...

Page 167: ... event The event details appear Tap the event to edit it Sync Calendars You can select which calendars you would like to sync on your phone along with what types of information you want to sync 1 From home tap Apps Calendar The Calendar app opens ...

Page 168: ...Calendar if you chose to synchronize with the Exchange ActiveSync Server 1 From home tap Apps Settings Accounts Microsoft Exchange ActiveSync To confirm your sync settings tap the account name and make sure the Sync Calendar box is selected Tap Back to return to the sync menu 2 Tap Sync all Note If Microsoft Exchange ActiveSync doesn t appear under the Accounts heading in the Settings menu you do ...

Page 169: ...ght corner of the status bar Many widgets and lock screens also display the time and provide options for how time is displayed Set Alarms Set multiple alarms using your phone s Clock app 1 From home tap Apps Clock The Clock appears 2 Tap the Alarm tab 3 Set the alarm options including time days repeat pattern alarm type alarm tone and volume and then tap Save The alarm is set Phone at Alarm Time A...

Page 170: ...me in multiple cities around the globe 1 From the clock app tap World Clock 2 Tap Add city and select a city 3 Repeat to add multiple cities Stopwatch The stopwatch lets you time events down to the hundredth of a second 1 From the clock app tap Stopwatch 2 Tap Start to begin timing 3 Tap Stop to stop timing Additional options include Lap to keep track of laps Restart to continue timing and Reset t...

Page 171: ...Gadget guardian 2 Review the introductory screens by tapping Next and then enter your email and a password and tap Start gadget guardian to sign up for an account or Already have an account Log in here to sign in Google Maps Use the Google Maps app to determine your location find directions browse local businesses and attractions rate and review places and more Enable Location Services on Your Pho...

Page 172: ...m the Maps app tap the Search field enter the information you are looking for and then tap a result to view it View Traffic Information Aerial Photos Etc in Maps From the Maps app tap Menu and then tap Traffic Satellite Google Earth etc Check Route to Destination From the Maps app tap Route enter your current location and your destination tap a method of transport car public transit bicycle or on ...

Page 173: ...h bar and speak your search terms Google Search Operations Changing Search Information In the search window tap Menu Settings Phone search and select where to search Using Google Now Google Now automatically searches for information based on search keywords used your current location etc and presents search results in the search screen Google Now also informs users of scheduled events To enable Go...

Page 174: ...e Apps list To view files in My Files 1 From home tap Apps Samsung My Files 2 Tap a category to view the relevant files or folders 3 Tap a file or folder to open it Note Different folders may appear depending on how your phone is configured File Groups Files stored in the device are organized into the following groups Recent files View recently saved files This only appears if one or more files ha...

Page 175: ...rch Search for a file or folder More Tap for the following options Clear recent file history Clear the Recent files category Show Conceal hidden files Show or conceal hidden files Access cloud Access your cloud server data in Gallery and My Files on your device Storage usage Tap to view memory information for your device Photos The Photos app automatically backs up your photos and videos to your G...

Page 176: ...edit card Note Before use please confirm the NFC feature is enabled on your device see NFC and Payment Note For added security protection if using Samsung Pay on multiple devices you must first sign in and then add all of your cards in again per each device Your card information is not stored on a cloud service Set Up Samsung Pay Samsung Pay is secure easy to set up and simple to use with your Sam...

Page 177: ...s sent to your registered email Use Gift Cards with Samsung Pay Purchase send and redeem gift cards from an expanding selection of your favorite retailers To view the list of supported retailers 1 Visit samsung com us samsung pay 2 Scroll down to Gift cards now available on Samsung Pay and click the link Secure Your Information Samsung Pay is designed with the latest security technology and works ...

Page 178: ...e your photos on Amazon s cloud server From home tap Apps Amazon Amazon Photos Galaxy Apps Discover apps designed exclusively for your Galaxy phone Note You must sign in to a Samsung account in order to download Galaxy Apps From home tap Apps Samsung Galaxy Apps Google Play Music App The Google Play Music app lets you browse shop and play back songs purchased from Google Play as well as songs you ...

Page 179: ...p and ALAC m4a 1 From home tap Apps Play Music The Play Music app opens to the Listen Now screen 2 To view additional music options tap Menu and select an option Listen now Top charts New releases Music library Browse stations or Shop 3 Tap an item from the category window and then tap a song The song begins playing Google Play Music Screen Layout The following diagram outlines the main features o...

Page 180: ...ames if available Shuffle playlist Shuffle the current playlist or queue Song length The length of the song Rate thumbs up thumbs down Rate the current song Next song Play the next song Play pause Play or pause the current song Previous song Play the previous song Elapsed time Amount of time the song has been playing Repeat play next Repeat the current song or play the next song queued ...

Page 181: ...y Music online 3 From a list displaying songs tap an item from the category window and then tap Add to playlist 4 Tap New playlist 5 Enter a name and tap OK The playlist is created 6 Return to the library view and select Albums or Songs 7 Tap Menu next to an item and then tap Add to playlist playlist name The song or album is added to the playlist Repeat to add more items to the playlist Adding Cu...

Page 182: ...p Next Sign in to your Samsung account if you have not already done so You must sign in to a Samsung account to set and save goals and use other advanced S Health features Follow the onscreen instructions to enter information about yourself and then tap Start 3 Use S Health to track your health activities Pedometer Count the number of steps you take Tap Start to start counting You can pause counti...

Page 183: ... or a rapid or pronounced heartbeat Muscle pain when walking upstairs or up a hill that goes away when you rest Finally the American College of Sports Medicine recommends that you see your doctor before engaging in vigorous exercise if two or more of the following apply You are a man older than age 45 or a woman older than age 55 You have a family history of heart disease before age 55 You smoke o...

Page 184: ... To stop listening and exit Samsung Milk Music drag down the status bar to display the notification panel and then tap Cancel next to the current song Virgin Fun Games Stay connected to all the latest news and information from Virgin Mobile Included here are news feedback featured applications and tips tricks for your device From home tap Apps Virgin Fun Games YouTube View and upload YouTube video...

Page 185: ...t up a YouTube account and sign in to it on your phone 1 From home tap Apps Google YouTube The YouTube app launches 2 Tap Account The Account menu appears 3 Tap Add 4 Find a stored video and tap the thumbnail to select it Enter a title description and tags and select a privacy setting 5 Tap Upload The video is uploaded to your YouTube channel ...

Page 186: ... s data connection with other devices via Wi Fi Bluetooth or USB connection Data usage Check your phone s data usage Mobile networks View and configure your mobile network connections and settings NFC and payment Enable Near Field Communication NFC functions including Tap and pay services More connection settings Set wireless and network functions including scanning for nearby devices using printi...

Page 187: ...sy mode for your phone simplifying the layout and interface Accessibility Set accessibility options such as screen magnification hearing aid compatibility etc Accounts Set up accounts such as Samsung Google and more Backup and reset Set up backup options for your phone You can also reset the phone to its factory defaults Language and input Set up language and input methods for your phone Battery D...

Page 188: ...and then select your settings options Settings are made and applied Tip You can also access settings from the notification panel Pull down the status bar and tap Settings Wi Fi Settings Menu The Wi Fi settings menu lets you turn Wi Fi on or off set up and connect to available Wi Fi networks and configure advanced Wi Fi options For more information about Wi Fi settings see Wi Fi 1 From home tap App...

Page 189: ...sword for a household wireless LAN router is sometimes found on a sticker on the router WEP WPA KEY etc Contact the router manufacturer for information For the password for a public wireless LAN check with user s service provider Entering a password is not required if an access point is not security protected Connect to a Wi Fi Network via WPS Wi Fi Protected Setup WPS is a network security standa...

Page 190: ...tings menu lets you set up and manage wireless access points From the Wi Fi menu tap More Advanced to access the advanced Wi Fi settings Network notification Enable notification when open networks are available Hotspot 2 0 Automatically connect to Wi Fi access points that support Hotspot 2 0 Keep Wi Fi on during sleep Select options for keeping Wi Fi active while the phone is sleeping Install netw...

Page 191: ...e to Other Devices From Bluetooth settings tap your phone name Tap the phone name to toggle discoverable hidden setting The indication below the phone name shows the discoverability status After the predetermined time the phone returns to hidden mode and is no longer discoverable by nearby devices This setting is available when Bluetooth is enabled Pairing Bluetooth Devices Make sure the other dev...

Page 192: ... Tap the setting to toggle On Off Search for Other Devices From Bluetooth settings tap Scan This setting is available when Bluetooth is enabled Check Files Received via Bluetooth Transfer From Bluetooth settings tap More Received files and then follow the prompts Airplane Mode When you enable Airplane mode your phone disconnects from all networks meaning you cannot make calls send or receive messa...

Page 193: ...t on Hotspot is enabled To disable Hotspot tap On Off again Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options Set Network SSID From the Hotspot window tap More Configure Hotspot Network name enter a name for your hotspot and then tap Save Set Hotspot Security From the Hotspot window tap More Configure Hotspot Security select a security settings option and then...

Page 194: ...our device s Internet connection with a computer that connects to your device via USB cable or by Bluetooth For more information see Tethering Note Using the tethering feature consumes battery power and uses data services 1 From home tap Apps Settings 2 Tap Hotspot and Tethering 3 Choose an option Bluetooth tethering Pair your device with the computer via Bluetooth Consult the computer s documenta...

Page 195: ... slider up or down to set the data usage limit This setting is available when Mobile data is enabled Alert me about data usage Tap On Off next to Alert me about data usage and then drag the horizontal warning slider up and down to set an amount Data usage amounts are approximate Actual amounts may differ This setting is available when Mobile data is enabled Set dates for data usage tracking Tap th...

Page 196: ...ion and data service 1 From home tap Apps Settings Mobile networks 2 Configure options Network mode Choose a preferred network mode Available options depend on your phone s features but may include CDMA LTE CDMA GSM UMTS and Automatic the recommended setting Data roaming When you are outside your home network area your phone can still connect to other networks that your provider supports via roami...

Page 197: ...d International networks and Data for GSM networks if supported by your phone Access Point Names View configure and add access point names APNs for your phone s data connection Network operators View mobile network operator information for international GSM networks NFC and Payment NFC and payment uses the Near Field Communication NFC feature of your phone You can send information using NFC includ...

Page 198: ...le Android Beam NFC and Android Beam are enabled Tap and Pay With your phone and a payment app such as Samsung Pay you can use your phone to pay for items by tapping it to an item at the point of purchase You must have a payment app set up on your phone to use it with Tap and Pay Note Tap and Pay payment apps may be downloaded from Google Play store See Google Play Store ...

Page 199: ...es access to additional connection options such as Nearby device scanning Printing MirrorLink and VPN More Connection Settings Options Setting Description Nearby device scanning Scan for and connect to nearby devices Printing Set up printers to print from your phone MirrorLink Mirror your phone s display on your car s entertainment and information screen using a USB connection VPN Add a Virtual Pr...

Page 200: ...saved and implemented Nearby Device Scanning Scan for and connect to nearby devices You will receive notifications when there are available divides to connect to 1 From home tap Apps Settings 2 Tap More connection settings Nearby device scanning The Nearby device scanning screen displays ...

Page 201: ... More connection settings Printing The Printing settings screen displays 3 From the Printing settings screen tap Download plug in 4 Follow the prompts to download and install a print driver from the Google Play store 5 Choose a print service from the list and then tap On Off to turn the service on or off The service must be on to add a printer 6 Tap More Add printer Add printer or depending on the...

Page 202: ...our car system must support MirrorLink To turn on MirrorLink 1 Connect your phone to your car s system using the USB cable 2 From home tap Apps Settings 3 Tap More connection settings MirrorLink 4 Tap Connect to vehicle via USB Virtual Private Networks VPN From your phone you can add set up and manage virtual private networks VPNs that allow you to connect and access resources inside a secured loc...

Page 203: ...your network administrator instructs you to download and install security certificates you must first set up the phone s secure credential storage before setting up a VPN 1 From home tap Apps Settings 2 Tap Lock screen and security and then tap Screen lock type Pattern PIN Password or Fingerprints 3 Enter a new password at least eight characters without any spaces for the credential storage scroll...

Page 204: ...n tap your preferred system and user credentials Your secure credentials storage is set You can then download and install the certificates needed to access your local network Your network administrator can tell you how to do this Add a VPN Connection Use the VPN settings menu to add a VPN connection to your phone 1 From home tap Apps Settings ...

Page 205: ...ess PPP encryption MPPE and advanced options Set up all options according to the security details you have obtained from your network administrator 4 Tap Save Your VPN is added to the VPNs section of the VPN settings window Connect to or Disconnect from a VPN Once you have set up a VPN connection connecting and disconnecting from the VPN is easy To access the VPN settings window 1 From home tap Ap...

Page 206: ...f the VPN setting window tap the VPN that you want to connect to 2 When prompted enter your login credentials and then tap Connect You will connect to the selected VPN When you are connected a VPN connected icon appears in the notification area 3 Open the Web browser to access resources such as intranet sites on your corporate network ...

Page 207: ...otification panel 2 Tap the VPN connection to return to the VPN settings window 3 Tap the VPN connection to disconnect from it Your phone disconnects from the VPN When your phone has disconnected from the VPN you will see a VPN disconnected icon in the notification area of the status bar ...

Page 208: ...e and RAM You can also automatically optimize your device s system resources To access Smart Manager From home tap Apps Settings Smart Manager Quick Optimization The quick optimization feature improves device performance through the following actions Identifying apps that use excessive battery power and clearing unneeded items from memory Deleting unnecessary files and closing apps running in the ...

Page 209: ...me tap Apps Settings Smart Manager 2 Tap each of the following for options Battery Check the battery power and time remaining to use the device For devices with low battery levels conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power ...

Page 210: ...d configure settings for all apps on your phone The Application manager and Default applications menus are located here Access Applications Settings 1 From home tap Apps Settings Applications 2 Scroll down to Application settings to see all of the pre loaded apps Tap on an app to view and configure its settings 3 Tap items to view details Check your application settings condition and access additi...

Page 211: ... of the screen Tap All apps Enabled or Disabled 3 Tap More for the following options Show Hide system apps Show or hide system background apps Apps that can appear on top Choose apps that can run on top of other running apps Change system settings Select which apps can change system endings Reset app preferences Reset options that have been changed Existing app data is not deleted Note Options var...

Page 212: ...ce if stopping an app process or service causes your device to stop working correctly Storage Manage the app s storage usage Data usage View mobile data usage Permissions View permissions granted to the app for access to your device s information Notifications Configure notifications from the app Set as default Set the app as a default for a certain category of apps Battery View battery usage sinc...

Page 213: ...fault messaging text and multimedia app Set as default Choose default apps for other functions Home screen Choose a Home screen type Device assistance app Choose an app that provides assistance for using your device Note If you choose a default messaging app other than Messages Google Hangouts or Messaging for example you will not be able to use the Messages app unless you restore it as the defaul...

Page 214: ...its settings and permissions Note Available settings and permissions vary by app Calendar Settings Configure settings for your phone s Calendar app 1 From home tap Apps Settings Applications 2 Tap Calendar to configure these options First day of week Choose a day to start each calendar week ...

Page 215: ...s Set default reminders for Events and All day events Lock time zone When enabled event times will be locked to the time zone you select Times and dates will not change even if you travel to another time zone Camera Settings Configure settings for your phone s Camera app 1 From home tap Apps Settings Applications 2 Tap Camera to configure these options Motion photo Record 3 second video clips in s...

Page 216: ...ntacts app From home tap Contacts More Settings 1 From home tap Apps Settings Applications 2 Tap Contacts to configure options Import Export contacts Import contacts from an installed SD memory card and export contacts to an installed SD memory card See microSD Card Contacts to display Choose contacts to display in Contacts You can choose only contacts from your phone s memory or from an account o...

Page 217: ...ns for email accounts you set up on your phone Tip You can also access Email settings from the Email app From home tap Apps Email More Settings General Email Preferences 1 From home tap Apps Settings Applications 2 Tap Email to configure options General email settings which affect all email accounts include Manage accounts Configure options for specific accounts Available settings depend on the ty...

Page 218: ...ze or delete the text signature that is automatically added to emails you send Show images Choose whether to automatically display embedded images in the body of an email Auto download attachments Choose whether the phone automatically downloads email attachments when you are connected to Wi Fi You might use this option to control how and whether you use your plan s data services to download attac...

Page 219: ...hronized between your phone and the account Security options Manage encryption and signature options for outgoing mail Exchange server settings Configure the Domain user name Password and other Exchange server settings Internet Settings Configure Internet settings to customize the browser to your preferences Tip You can also access Internet settings from the Internet app From home tap Internet Mor...

Page 220: ...ore Settings 1 From home tap Apps Settings Applications 2 Tap Messages to configure settings Notifications When turned on notifications for new messages display in the status bar Tap On Off to turn the setting on and then configure options Notification sound Choose a sound to play for new message notifications Vibrations Choose whether vibration plays along with the sound for new message notificat...

Page 221: ...t s are automatically downloaded when your phone is outside its home network More settings Delete old messages Automatically delete the oldest messages when the maximum number of text 1000 and multimedia 100 messages has been exceeded More settings Split view Turn on split view in landscape mode Emergency alert settings Configure emergency alert settings You can enable or disable some alerts Extre...

Page 222: ...ge a list of phone numbers to have your phone automatically block calls you receive from those numbers and compose or edit response messages when rejecting incoming calls Block list Enter telephone numbers to block calls from the numbers when Call blocking is turned on Call reject messages Create and manage text messages to send to callers when rejecting incoming calls Messages you create here are...

Page 223: ...g keypad tone Play tones for keypad taps Identify unsaved numbers Show information about spam callers on the call screen and in the Phone log More settings Settings for TTY and Hearing Aids are located in this option TTY mode A TTY teletypewriter also known as a TDD or Text Telephone is a telecommunications device that allows people who are deaf hard of hearing or who have speech or language disab...

Page 224: ...form tasks via S Voice using voice commands without unlocking your phone Language Choose a language to use for S Voice Voice feedback Enable spoken feedback when using S Voice Auto start speakerphone When enabled the speaker is automatically turned on when you make a call with S Voice Home address Configure your home address Erase data Erase the data you have stored on the server and restore the d...

Page 225: ... Auto refresh Choose how often weather information is updated Use current location Use your phone s current location to get local weather information Weather notifications Receive notifications when there is a chance of rain snow or hail Calendar Show weather information in the Calendar app Google Settings Configure Google services ...

Page 226: ...nd services Ads Configure your Google advertising profile Connected apps Configure apps which use your Google account Data management Configure your Google Drive app Google Fit Configure Google Fit apps and devices not included Location Configure your Google location settings Nearby Use your device s sensors to connect with nearby devices Search Now Configure your Google search settings and Google...

Page 227: ... device to vibrate in addition to ringing when you receive a call Volume Set volume for ringtones media system features etc Vibration intensity Set the amount of vibration for incoming calls notifications and haptic feedback Ringtone Set your ringtones and notification sounds for your phone apps keypad and other features Vibration pattern Choose from preset vibration patterns or create your own pa...

Page 228: ...yboard vibration Set the phone to vibrate when the Samsung keyboard is tapped Sound quality and effects Set sound quality and sound effects for your phone Access Sound Settings 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Set your sound and vibration options Your sound and vibration settings are saved and applied Sound Mode You can switch between sound modes while preserving the indi...

Page 229: ...u have chosen in Sound settings for notifications and alerts Vibrate Your phone vibrates for notifications and alerts This uses the Vibration intensity you choose in Sound settings Mute Your phone plays no sounds or vibrations Onscreen reminders will still occur Vibrate While Ringing Set the phone to vibrate while ringing 1 From home tap Apps Settings ...

Page 230: ...olume Set the system volume level and set default volume for call ringtones notifications and other media Note You can also set System volume from the home screen by pressing the Volume key 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Volume and then drag the sliders to set the default volume for ...

Page 231: ...nd vibration 3 Tap Vibration intensity 4 Use the sliders to set the intensity of vibration for Incoming call The phone vibrates when receiving an incoming call Notifications The phone vibrates when receiving notifications Vibration feedback The phone vibrates when soft keys are tapped and for certain software actions Ringtones and Sounds Choose a ringtone for incoming calls 1 From home tap Apps Se...

Page 232: ...fault ringtone Add a Ringtone When you select a ringtone you can add a custom ringtone 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Ringtone scroll to the bottom of the list and then tap Add ringtone 4 Select a source OneDrive or Sound picker for the ringtone ...

Page 233: ...ne for individual contacts groups etc Tip When choosing music for a ringtone select the Highlights only checkbox to allow the system to select what part of the song to use Clear the checkbox to play the song from the beginning Vibration Pattern Choose a vibration pattern 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Vibration pattern to select a default vibration pattern Notificat...

Page 234: ...the default sound for new messages Calendar notifications Set the default sound for calendar events Email notifications Set the default sound for new email Do Not Disturb This setting allows you to block all notifications and alerts The options below determine what notifications can make sounds and during what time periods you want to enter this mode 1 From home tap Apps Settings ...

Page 235: ...e Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times Note Scheduling is not available if Do not disturb mode has been turned on manually 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Sounds and vibration Do not disturb ...

Page 236: ...vice is in Do not disturb mode 1 From home tap Apps Settings 2 Tap Sounds and vibration 3 Tap Sounds and vibration Do not disturb 4 Tap Allow exceptions and then tap one of the following options No exceptions Allow no exceptions Alarms only Allow exceptions for alarms Custom Set your own exceptions System Sounds Set various other system sound options 1 From home tap Apps Settings ...

Page 237: ...he screen to make selections Screen lock sounds Play a sound when you unlock the screen Charging sound Play a sound when a charger is connected Vibration feedback Vibrate when Back or Recent are tapped and for other actions Key tap Feedback Play tones when the dialing keypad or the keyboard is tapped 1 From home tap Apps Settings ...

Page 238: ...the dialing keypad is tapped Keyboard sound Play a sound when the Samsung keyboard is tapped Keyboard vibration Vibrate when the Samsung keyboard is tapped Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected 1 From home tap Apps Settings ...

Page 239: ...rround sound Tube Amp Pro Simulate the soft timbre of a tube amplifier Concert hall Simulate the reverb of a concert hall 6 Tap Adapt sound and follow the prompts to customize your sound settings Note Sound effects are only available while headphones or a compatible Bluetooth headset is connected Display Settings Use the phone s display settings menu to adjust items such as wallpaper brightness sc...

Page 240: ...ing at it Always on display Choose an image or information to display instead of turning off the screen Screen mode Select a screen display mode to optimize it for the content being displayed LED indicator Light up the LED indicator when charging voice recording or receiving notifications Keep screen turned off Prevent the screen from turning on accidentally while the device is in a dark place suc...

Page 241: ... applied Advanced Features Configure features on your device that make it easier to use For example you can control certain device actions by picking up the phone and by touching the screen with the palm of your hand or turning over the device 1 From home tap Apps Settings 2 Tap Advanced features ...

Page 242: ...ickly pressing the Home key twice Pop up view gesture View an app in pop up view by swiping downwards diagonally from either corner at the top of the screen while the app is open and shown on the screen Smart capture Capture an image of any scrollable areas of the screen that are currently hidden as well as the area that is visible and crop and share the screenshot immediately Palm swipe to captur...

Page 243: ...open the drop down list Select the screens for which you want to change the wallpaper 3 Tap a wallpaper to preview it 4 Tap Set as wallpaper to set the selected wallpaper for the screen or screens If you have selected an image from Gallery tap Set as wallpaper to apply it as wallpaper Your wallpaper is changed Note Tap On Off next to Wallpaper motion effect to allow the wallpaper to shift slightly...

Page 244: ...tap the theme and then tap Download A Samsung account is required to download additional themes 5 To apply a theme tap the theme and then tap Apply Your theme is changed Home Screen Settings Customize your Home screen by adding application shortcuts widgets folders and using wallpapers To customize Home screen From home tap Apps Settings Home screen or From home either touch and hold an empty spac...

Page 245: ...istrator settings and credential storage options Lock Screen and Security Overview The following options are available in the lock screen and security menu options vary depending on the screen lock selected Setting Description Screen lock type Set your screen lock Info and app shortcuts Select items to show on the lock screen like a Dual clock Owner information and app shortcuts Notifications on l...

Page 246: ...Access Lock Screen and Security Options From home tap Apps Settings Lock screen and security The lock screen and security menu opens Screen Lock You can increase the security of your phone by creating a screen lock When enabled you have to draw the correct unlock pattern on the screen enter the correct PIN enter the correct password or scan your fingerprint to unlock the phone s control keys butto...

Page 247: ...n unlock pattern by connecting at least four dots in a vertical horizontal or diagonal direction Lift your finger from the screen when finished The phone records the pattern 3 Tap Continue 4 When prompted draw the screen unlock pattern again and then tap Confirm The screen unlock pattern is saved 5 Enter a backup PIN tap Continue re enter the PIN and tap OK to save your screen unlock pattern The s...

Page 248: ...ock password highest security It is also recommended that you frequently change your password to ensure the safety of your phone and personal data Use a Fingerprint Screen Lock With a Fingerprint screen lock swipe your finger over the Home key Note Before using the Fingerprint screen lock option you will need to register your fingerprint on your phone 1 From the Screen lock type menu tap Fingerpri...

Page 249: ...d 5 Tap Other security settings to configure the following options Make passwords visible Display password characters briefly as you type them Security policy updates Automatically or manually check for security policy updates Send security reports Send security reports to Samsung via Wi Fi for threat analysis Device administrators Manage your device administrators and application installation pri...

Page 250: ...settings are available Privacy and Safety Setting Description Location Select the method used to estimate your location You can also view the apps that have requested your location and review their history logs App permissions Control which apps have permission to access and modify information on your device Private mode Private mode allows you to hide and protect content you want to keep private ...

Page 251: ...vacy and safety The Privacy and safety menu opens Location Some apps such as Google Maps may require one or more location services be turned on for full functionality Locating Method Before using any features that require location assistance you must enable your device s location services ...

Page 252: ... Wi Fi and mobile networks no GPS GPS only Use GPS only 5 Tap Improve accuracy to use other connections for determining your location Wi Fi scanning Allow apps and services to scan for Wi Fi networks automatically even when Wi Fi is turned off Bluetooth scanning Allow apps to scan for and connect to nearby devices automatically through Bluetooth even when Bluetooth is turned off Recent Location Re...

Page 253: ...n entry under Recent location requests to view the app s settings Location Services Google uses Location History to store and use your device s most recent location data Google apps such as Google Maps can use this data to improve your search results based on places that you have visited 1 From home tap Apps Settings Privacy and safety ...

Page 254: ...ore options App Permissions Control which apps have permissions to use certain features of your device 1 From home tap Apps Settings Privacy and safety 2 Tap App permissions 3 Tap the following features to see which apps have permission to access them Body sensors Calendar Camera Contacts Location Microphone Phone SMS Storage Additional permissions ...

Page 255: ...rivate using supported apps You must configure a security lock to use Private mode Activate Private Mode 1 From home tap Apps Settings Privacy and safety 2 Tap Private mode 3 Tap On Off to turn on Private mode 4 Follow the prompts to set security for Private mode Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems ...

Page 256: ...and safety 2 Tap Report diagnostic info 3 Read the consent information and tap Yes to enable Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times Configure SOS Messages 1 From home tap Apps Settings Privacy and safety ...

Page 257: ...s If you are a first time smartphone user or just to want to simplify the operation of your phone you can turn on Easy mode at any time Easy Mode Overview The following Easy mode options may be configured Easy mode Option Description Standard mode Use the standard home screen layout Easy mode Use a simpler home screen layout and straight forward application interactions The font size Large will be...

Page 258: ...terity and interaction Configure accessibility features for handling and interactions with the phone Direction lock Unlock the screen by swiping in a series of directions Direct access Open your accessibility settings by pressing the Home key three times in quick succession Notification reminder Set the phone to beep or vibrate at set intervals to remind you of any unread notifications from select...

Page 259: ...urned on you may need to use a double tap to select items because a single tap is used to trigger Voice Assistant Voice Assistant help View tutorials on using Voice Assistant Dark screen Keeps your phone s screen turned off at all times When Dark screen is enabled double press the Power key to turn it on or off while using your phone Rapid key input Release your finger to enter a selection instead...

Page 260: ... fingers across the screen Grayscale Display screens in grayscale instead of color Negative colors Screen colors are reversed Color adjustment Adjusts the color of the screen if you have difficulty reading the screen because of the color Follow the prompts to fine tune screen colors Hearing Accessibility Settings Your phone offers many features to assist users who are deaf or hearing impaired 1 Fr...

Page 261: ...tant menu to configure options Tap On Off beside Assistant menu to turn the feature on or off When you turn on Assistant menu Single tap mode is also enabled Dominant hand Choose whether the Assistant menu displays on the left or right side of the screen Edit Re order or remove items from the Assistant menu Assistant plus When turned on Assistant plus displays contextual menu options for some apps...

Page 262: ... by swiping in a series of directions Direct access Access common accessibility settings from any screen by pressing the Home key rapidly 3 times in a row Notification reminder Phone beeps at set intervals to remind you of unread notifications Answering and ending calls Select options for answering and ending calls Pressing the Home key Answer calls by pressing the Home key Using voice commands Sa...

Page 263: ...p Apps Settings Accounts 2 Tap the account type to see the existing accounts The account settings menu appears 3 View and configure your account settings as desired The account options are updated Backup and Reset Your phone s Backup and reset menu lets you back up your phone s data and settings to Google servers before resetting your phone to the original factory settings The Factory data reset e...

Page 264: ...e Account used to back up data Automatic restore When reinstalling an application backed up settings and data will be restored from your Google Account Auto restart Optimize your device by restarting it automatically at set times The device only restarts if it is not in use and battery power is more than 30 Reset settings Reset your device to its factory default settings resetting everything excep...

Page 265: ...set The Backup and reset menu opens 2 Set options The backup and reset settings are applied and saved If you are performing a Factory data reset follow the prompts to confirm the data removal The phone will erase all data and reboot Smart Switch Transfer content from your old device to this device ...

Page 266: ...e prompts Samsung Account Enable backup of your information to your Samsung account 1 From home tap Apps Settings Backup and Reset 2 Configure these options Back up my data Enable back up of your phone log messages and more through your Samsung account Restore Use your Samsung account to restore your backup data ...

Page 267: ... Backup account Select a Google Account to be used as your backup account Automatic restore Enable automatic restoration of settings from Google servers When enabled backed up settings are restored when you reinstall an application Auto Restart Optimize your device by restarting it automatically at set times The device only restarts if it is not in use and battery power is more than 30 Note Any un...

Page 268: ...parameters Time Set the time of day to restart your device Days Select the day of the week to automatically restart your device Reset Restore your device to its default settings Reset Settings You can reset your device to its factory default settings which resets everything except the security language and account settings Personal data is not affected ...

Page 269: ...ettings 3 Tap Reset settings and confirm when prompted Reset Network Settings You can reset Wi Fi Mobile data and Bluetooth settings with Reset network settings 1 From home tap Apps Settings Backup and Reset 2 Tap Reset network settings 3 Tap Reset settings and confirm when prompted ...

Page 270: ... to factory default settings with the Factory Reset Protection FRP feature turned on you must enter the user name and password for a registered Google Account to regain access to the device You will not be able to access the device without the correct credentials Warning If you reset your Google Account password you must wait 72 hours after changing your password to perform a factory data reset on...

Page 271: ...igure speech input settings and set your phone s mouse trackpad options Language and Input Settings Overview You can set the following options in the Language and input settings menu Language and Input Setting Description Language Set the language for your display and menus Default keyboard Set the default method for entering text Samsung keyboard Set Samsung keyboard options Google voice typing S...

Page 272: ...one 1 From home tap Apps Settings Language and input 2 Tap Language 3 Tap an available language Language and Input Options Some of the language and input options are detailed below 1 From home tap Apps Settings Language and input 2 Set options Language Tap a language to assign it Default keyboard Tap an input method to set it as the default Samsung keyboard Configure your keyboard options Google v...

Page 273: ...as last fully charged Power saving mode Save battery power by limiting your device s performance limiting vibration feedback and restricting location services and most background data Ultra power saving mode Save battery power by applying a simplified grayscale theme to your Home screen and limiting the number of usable apps Detail View details on apps that have an abnormal amount of battery usage...

Page 274: ...ated 4 Tap Start power saving to enable Power saving mode immediately or at a selected percentage of battery power Ultra Power Saving Mode Conserve power and extend your phone s battery life by using a minimal home screen layout limiting the number of usable apps turning off mobile data when the screen is off and turning off connectivity features such as Wi Fi and Bluetooth ...

Page 275: ...saving mode is activated Turn Off Ultra Power Saving Mode From home tap More Turn off Ultra power saving mode The phone returns to normal power mode Storage Settings The Storage settings menu lets you manage internal and optional installed SD card not included storage on your phone Storage Settings Overview The storage settings menu allows you to configure the following options ...

Page 276: ...Other e space used by app data downloaded files and Android system files Cached data The amount of data currently cached Explore Launch My Files to view content stored on your device SD card Note This category is available only if an optional SD card is installed Unmount Unmount the SD card to safely remove it Format Delete all data on the SD card Access Storage Settings 1 From home tap Apps Setti...

Page 277: ...g or handling it Note To improve performance and reliability with High definition video recording and playback it is recommended you use a memory card SD Card that is both rated as at least a Class 10 and provides a high read speed View microSD Card Memory Use the following procedure to view memory usage information for an optional installed microSD card not included From home tap Apps Settings St...

Page 278: ...d after which the files CANNOT be retrieved To prevent the loss of important data please check the contents before you format the card Unmount a microSD Card When you need to remove an optional installed microSD card you must unmount the card first to prevent corrupting the data stored on it or damaging the card 1 From home tap Apps Settings Storage ...

Page 279: ...e Options Description Automatic date and time Set the date time and time zone automatically via the connected wireless network Set date Set the date manually only available when Automatic date and time option is disabled Set time Set the time manually only available when Automatic date and time option is disabled Select time zone Set the time zone manually only when Automatic time zone is disabled...

Page 280: ...nes to help you use your phone Access Help 1 From home tap Apps Settings Help The Help menu and topics appear 2 Tap on a topic to view its contents 3 Tap Search to search for a topic Activate This Device The Activate this device menu lets you activate a new phone or use additional self service options such as checking the status of an in service phone ...

Page 281: ... menu appears 2 Follow the prompts to activate your phone or review your summary Your phone activates If already activated on an account you will see a usage and plan summary System Update The System Update menu provides settings for keeping your phone up to date with the latest software ...

Page 282: ...r Phone About Device The About device menu lets you access important phone information search for and apply updates and view legal and safety information About Device Overview The following About device items may be reviewed or set About Device Item Description Software version Check your current software version Hardware version Check your current hardware version ...

Page 283: ...papers Samsung legal information and the Privacy Alert Device name Change the name of your device other devices see this name when using Mobile hotspot or Bluetooth Model number Check the phone s model number Android version Check the Android version number Android security patch level Check the Android security patch level Baseband version Check the phone s baseband version Kernel version Check t...

Page 284: ...scription RATED Check the phone s voltage rating Battery capacity Check the phone s battery capacity Access About Device Options 1 From home tap Apps Settings About device 2 Select or view available options Your phone information is displayed ...

Page 285: ...275 Getting Help The following set of topics will cover troubleshooting tips phone specifications and how to contact Virgin Mobile and manage your wireless service ...

Page 286: ...afe mode See Uninstall an App To turn the phone on in Safe mode Press and hold the Power Lock key touch and hold Power off read the disclaimer for safe mode and then tap OK After turning the phone on in Safe mode Safe Mode appears at lower left After restarting in Safe mode your phone can be powered on as usual Before turning the phone on in Safe mode it is recommended that you back up important d...

Page 287: ...he phone on again If you are unable to turn the phone off remove and replace the Battery and then power the phone on again Data that was being edited is erased after the phone is powered on again Virgin Mobile Account Information and Help Find out about managing your account online and on your phone buying additional minutes for your plan and getting help For more information about your Virgin Mob...

Page 288: ...MSUNG 726 7864 Note Water resistant and dustproof based on IP68 rating which tests submersion up to 5 0 feet for up to 30 minutes Intellectual Property All Intellectual Property as defined below owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone including but not limited to accessories parts or software relating there to the Phone Syste...

Page 289: ...RRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT IN ADDITION SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS Modification of Software SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INC...

Page 290: ... Play Gmail Google Mail Google Maps Google Music Google Now Chrome Google Hangouts Picasa YouTube and other marks are trademarks of Google Inc Wi Fi is a registered trademark of the Wireless Fidelity Alliance Inc Amazon Kindle Fire and all related logos are trademarks of Amazon com Inc or its affiliates Legal Information Important legal information can be accessed in writing on the mobile device o...

Page 291: ...For Assistance 281 The online version of the End User License Agreement EULA for your device can be found online at samsung com us Legal SamsungLegal EULA4 ...

Page 292: ...ideos 146 Turn on or off 129 Bookmark 117 Brightness 230 Browser Bookmark 117 History 118 Launch connection 116 Settings 116 Tabs 118 Calculator 154 Calendar 154 Add event 155 Settings 203 204 205 Sync Exchange ActiveSync calendar 158 View events 156 Call Settings 212 Call Forwarding 75 Call Log Make call from 64 Call Waiting 72 Caller ID 72 Calling International Dialing 213 US Dialing 213 Camera ...

Page 293: ...eads 103 Create account 30 Delete threads 104 Labels 102 Mute threads 103 New messages 101 Read and reply 101 Read messages 102 Report phishing 104 Report spam 104 Search 104 Send message 100 Share pictures 144 Switch accounts 105 Google Chrome 119 Create account 30 Drive 161 Hangouts 120 Photos 165 Search 162 Settings 215 Sign in 32 Google Maps 161 Google Play Find and install apps 33 Help 36 Sto...

Page 294: ... Save to contacts 81 Phone Status 272 Phone Update PRL 41 Profile 40 Software 37 Photos 165 Pictures Crop 141 Rotate 140 Share via Bluetooth 146 Share via email 144 Share via messaging 145 Take with camera 137 View 138 Pinch 16 Play Music 168 Play Store 33 Find and install apps 33 Power Off 13 Power On 13 Power Saving Mode 263 264 Printing 191 Privacy and Safety 240 Private Mode 245 PRL Update 41 ...

Page 295: ...ce On 13 Typing 27 Ultra Power Saving Mode 264 US Dialing 213 Vibration 226 Video Camera Record video 138 Videos Record 138 Share via Bluetooth 146 Share via messaging 145 Share via YouTube 148 View 138 Virgin Fun Games 174 Vision Accessibility 249 Visual Voicemail 67 Listen to multiple messages 69 Options 69 Review 68 Set up 67 Settings 70 Voice Typing 28 Configuring 29 Using 29 Voicemail Display...

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