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Manufacturer’s Warranty
damage claims, exclusive of attorney fees and
expert witness fees, are $5,000.00 or less
("Small Claim"), the arbitrator may, if you prevail,
award your reasonable attorney fees, expert
witness fees and costs as part of any award, but
may not grant Samsung its attorney fees, expert
witness fees or costs unless it is determined that
the claim was brought in bad faith. In a Small
Claim case, you shall be required to pay no
more than half of the total administrative, facility
and arbitrator fees, or $50.00 of such fees,
whichever is less, and Samsung shall pay the
remainder of such fees. Administrative, facility
and arbitrator fees for arbitrations in which your
total damage claims, exclusive of attorney fees
and expert witness fees, exceed $5,000.00
("Large Claim") shall be determined according
to AAA rules. In a Large Claim case, the
arbitrator may grant to the prevailing party, or
apportion among the parties, reasonable
attorney fees, expert witness fees and costs.
Judgment may be entered on the arbitrator's
award in any court of competent jurisdiction.
This arbitration provision also applies to claims
against Samsung’s employees, representatives
and affiliates if any such claim arises from the
licensing or use of the Software. You may opt
out of this dispute resolution procedure by
providing notice to Samsung no later than 30
calendar days from the date of the first
consumer purchaser’s purchase of this device.
To opt out, you must send notice by e-mail to
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