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Troubleshooting
You
can
check
for
software
updates
and,
if
necessary,
reset
services
on
your
device.
Software
update/System
updates
Check
for
and
install
available
software
updates
for
your
device.
Options
may
vary
by
service
provider.
◌
From
Settings,
tap
Software
update/System
updates,
and
then
tap
an
available
update
option.
Reset
Reset
device
and
network
settings.
You
can
also
reset
your
device
to
its
factory
defaults.
Reset
all
settings
You
can
reset
your
device
to
its
factory
default
settings,
which
resets
everything
except
the
security,
language,
and
account
settings.
Personal
data
is
not
affected.
1.
From
Settings,
tap
General
management
>
Reset
>
Reset
all
settings.
2.
Tap
Reset
settings,
and
confirm
when
prompted.
Reset
network
settings
You
can
reset
Wi-Fi,
mobile
data,
and
Bluetooth
settings
with
Reset
network
settings.
1.
From
Settings,
tap
General
management
>
Reset
>
Reset
network
settings.
2.
Tap
Reset
settings,
and
confirm
when
prompted.
Reset
accessibility
settings
You
can
reset
device
accessibility
settings.
Accessibility
settings
in
downloaded
apps
and
your
personal
data
are
not
affected.
1.
From
Settings,
tap
General
management
>
Reset
>
Reset
accessibility
settings.
2.
Tap
Reset
settings,
and
confirm
when
prompted.
Settings
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