Samsung Galaxy S20 Ultra User Manual Download

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www.samsung.com

USER MANUAL

English (LTN). 03/2020. Rev.1.1

SM-G980F

SM-G980F/DS

SM-G985F

SM-G985F/DS

SM-G988B

SM-G988B/DS

SM-G988U1

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Summary of Contents for Galaxy S20 Ultra

Page 1: ...1 SM G980F SM G980F DS SM G985F SM G985F DS SM G988B SM G988B DS SM G988U1 Questo manuale d istruzione è fornito da trovaprezzi it Scopri tutte le offerte per Samsung Galaxy S20 Plus o cerca il tuo prodotto tra le migliori offerte di Cellulari e Smartphone ...

Page 2: ...ring text Apps and features 53 Installing or uninstalling apps 55 Bixby 60 BixbyVision 63 Bixby Routines 66 Phone 71 Contacts 75 Messages 78 Internet 80 Camera 102 Gallery 110 AR Zone 122 Always On Display 123 Edge screen 127 Multi window 130 Samsung Daily 131 Samsung Pay 134 Samsung Health 137 Samsung Members 137 Samsung Notes 138 GalaxyWearable 138 Calendar 139 Reminder 141 Voice Recorder 144 My...

Page 3: ... Settings 169 Introduction 169 Connections 170 Wi Fi 172 Bluetooth 173 NFC and payment 175 Data saver 176 Mobile data only apps 176 SIM card manager dual SIM models 177 Mobile Hotspot andTethering 178 More connection settings 180 Sounds and vibration 181 Dolby Atmos surround sound 181 Separate app sound 182 Notifications 182 App icon badges 183 Display 184 Dark mode settings 185 Motion smoothness ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...hscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Adaptive brightness switch to activate ...

Page 6: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 7: ...it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use W...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ...al accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing companies For more information about availabl...

Page 11: ...nt recognition sensor Touchscreen Edge screen Volume key Side key Power Bixby Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card Memory card tray Rear camera Quadruple Microphone GPS antenna Flash Main antenna Speaker Microphone NFC antenna MST antenna Wireless charging coil ...

Page 12: ...Touchscreen Edge screen Volume key Side key Power Bixby Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card Memory card tray Rear camera Quadruple Microphone GPS antenna Flash NFC antenna MST antenna Wireless charging coil Microphone Speaker Microphone Main antenna ...

Page 13: ... Touchscreen Edge screen Volume key Side key Power Bixby Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card Memory card tray NFC antenna MST antenna Wireless charging coil Rear camera Triple Microphone GPS antenna Microphone Flash Main antenna Speaker Microphone ...

Page 14: ...o remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other o...

Page 15: ... Bixby Refer to Using Bixby for more information Press twice or press and hold to launch the app or feature you set Side key Volume Down key Press simultaneously to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced ...

Page 16: ...harger and cable specifically designed for your device Incompatible battery charger and cable can cause serious injuries or damage to your device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unpl...

Page 17: ... electric socket Reducing the battery consumption Your device provides various options that help you conserve battery power Optimize the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate auto syncing of apps that need to be ...

Page 18: ...ower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the b...

Page 19: ...p Turn on Alternatively launch the Settings app tap Device care Battery Charging and then tap the Fast charging switch to activate it While charging you cannot activate or deactivate this feature To use the super fast charging feature use a USB PD Power Delivery charger that supports Super fast charging To use the fast charging feature use a battery charger that supports Adaptive fast charging You...

Page 20: ...On or Off switch If you use the Turn off as scheduled option you can set the fast wireless charging feature to turn off automatically at the preset time When the fast wireless charging feature turns off the charger s fan noise and the indicator light will be reduced To use this feature you must use a charger and components that support the fast wireless charging feature While charging you cannot a...

Page 21: ...ce and the cards may be damaged If you use the wireless charger in areas with weak network signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly Wireless PowerShare You can charge another device with your device s battery You can still charge another device even while charging your device Depending on th...

Page 22: ...rged To see devices that support the Wireless PowerShare feature visit www samsung com To charge properly do not move or use either device while charging The power charged to the other device may be less than the amount shared to it by your device If you charge the other device while charging your device the charging speed may decrease or the device may not charge properly depending on the charger...

Page 23: ...M card and the eSIM may result in slower data transfer speeds in some areas eSIM may not be available depending on the region service provider or model Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card Use only a nano SIM card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsibl...

Page 24: ...M card on the tray with the gold colored contacts facing downwards 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert ...

Page 25: ...r service provider launch the Settings app tap Connections SIM card manager Add mobile plan Add using QR code and then scan the QR code This feature may not be available depending on the region or service provider Using the eSIM and nano SIM card dual SIM models If you install a nano SIM card and activate the eSIM you can have two phone numbers or service providers for a single device This feature...

Page 26: ...memory cards may not be compatible with your device depending on the memory card manufacturer and type To view your device s maximum memory card capacity refer to the Samsung website Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Th...

Page 27: ...will be disabled 3 Place a memory card on the tray with the gold colored contacts facing downwards 4 Gently press the memory card into the tray to secure it If the card is not fixed firmly into the tray the memory card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure...

Page 28: ...ard formatted on a computer may not be compatible with the device Format the memory card on the device Launch the Settings app and tap Device care Storage Advanced SD card Format Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on an...

Page 29: ...wn key simultaneously for more than 7 seconds to restart it Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more To activate emergency mode press and hold the Side key and theVolume Down ke...

Page 30: ...ount is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices TVs and the Samsung website To check the list of services that can be used with your Samsung account launch the Settings app and tap Accounts and backup Accounts Samsung account Apps and services Alternatively visit account samsung com Creating a Samsung account If you do not have ...

Page 31: ...w the on screen instructions to complete signing in to your Samsung account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Reset password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Removing your Samsung account When you remove your Samsung account from the d...

Page 32: ... transfer content that you own or have the right to transfer Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data 1 Connect your device and the previous device using your device s USB cable Your device Previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previo...

Page 33: ...re transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Store or Play Store 2 On your device launch the Settings app and tap Accounts and backup Smart Switch 3 Place t...

Page 34: ... app from www samsung com smartswitch Back up data from your previous device to a computer and import the data to your device 1 On the computer visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 ...

Page 35: ... your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap the screen Tapping and holding ...

Page 36: ...uttons will appear on the navigation bar at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default The functions of the buttons can change according to the app currently being used or usage environment Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant ...

Page 37: ...pear where the soft buttons are located To use the soft buttons drag the gesture hint of the desired button upwards Swipe from sides and bottom Swipe up from the bottom of the screen to move to the Home screen Swipe up and hold to view the list of recent apps Swipe inward from either side of the screen to return to the previous screen Swipe inward from one of the bottom corners to launch the Googl...

Page 38: ...device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favorite apps Screen indicator ...

Page 39: ...ps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 40: ...nter a keyword Apps and content on your device will be searched If you tap on the keyboard you can search for more content Displaying the screen in landscape mode On the Home screen tap and hold an empty area tap Home screen settings and then tap the Rotate to landscape mode switch to activate it Rotate the device until it is horizontal to view the screen in landscape mode ...

Page 41: ...olders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app and then drag it over another app A new folder containing the selected apps will be created Tap Folder name and enter a folder name Adding more apps Tap on the folder Tick the apps to add and tap Done You can also add an app by dragging it to the folder Moving a...

Page 42: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widg...

Page 43: ...tatus bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network conn...

Page 44: ...ery charging Battery power level Lock screen Pressing the Side key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Side key to turn on the screen Alternatively double tap the screen Locked screen ...

Page 45: ...lock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Fingerprints Register your fingerprints to unlock the screen Refer to Fingerprint recognition f...

Page 46: ...l drag the status bar downwards To close the notification panel swipe upwards on the screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the power options Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes ...

Page 47: ...button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location Controlling media playback Take control of music or video playback easily using the Media feature You can also continue playback on another device 1 Open the notification panel and tap Media 2 Tap the icons on the controller to control the pla...

Page 48: ...ng the device and write on draw on crop or share the captured screen You can capture the current screen and scrollable area How to capture a screenshot Use the following methods to capture a screenshot You can view the captured screenshots in Gallery Method 1 Key capture Press the Side key and theVolume Down key simultaneously Method 2 Swipe capture Swipe your hand to the left or right across the ...

Page 49: ...are the screenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and screen recorder and then tap the Screenshot toolbar switch to activate it Screen record Record the screen while using your device 1 Open the notification panel swipe downwards and then tap Screen recorder to activate it 2 Select a sound setting and tap ...

Page 50: ...next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space...

Page 51: ...dly until the desired character appears Additional keyboard functions Some features may not be available depending on the region or service provider Enter emoticons Enter stickers You can also enter your emoji stickers that look like you Refer to Using your emoji stickers in chats for more information Attach animated GIFs Enter text by voice Change the keyboard settings Search for content on the d...

Page 52: ...r words while using certain features such as when browsing webpages 1 Tap and hold over a word that you want to look up 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap Install to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the ...

Page 53: ...s tap Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps tap...

Page 54: ... Setting app permissions For some apps to operate properly they may need permission to access or use information on your device To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap ...

Page 55: ...be connected to aWi Fi or mobile network To use Bixby you must sign in to your Samsung account Bixby is only available in some languages and certain features may not be available depending on your region Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must select the language to use with Bixby sign in to your Samsung account according to the on screen i...

Page 56: ...orresponding functions or show the information you requested While pressing and holding the Side key say what you want to Bixby and then release your finger from the key when you are finished speaking Alternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on t...

Page 57: ...a question during a conversation while pressing and holding the Side key answer Bixby Or tap and answer Bixby If you are using headphones or Bluetooth audio devices or start a conversation by saying Hi Bixby you can continue the conversation without tapping the icon Launch the Bixby app and tap Automatic listening Hands free only ...

Page 58: ...is not recognized due to noisy environments or if you are in a situation where speaking is difficult you can communicate with Bixby via text Launch the Bixby app tap and then type what you want During the communication Bixby also will answer you through text instead of voice feedback Bixby usages Launching apps or services You can launch features quickly via Bixby You can also use various convenie...

Page 59: ...e Bixby To view more ways to use Bixby launch the Bixby app and tap All capsules or Marketplace You can check out services supported by Bixby and examples of commands Some features may not be available depending on the region or service provider ...

Page 60: ... Scan QR code Shopping Search including similar images Translate or extract text To use this feature the device must be connected to aWi Fi or mobile network The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolution Samsung is not respons...

Page 61: ...e shooting modes list and then tap BIXBY VISION 2 Select and keep the text within the screen to recognize it The translated text will appear on the screen To extract text tap If you tap you can use additional features with the extracted text such as sharing or saving it To change the source or target language tap the language settings panel at the bottom of the screen Searching for similar images ...

Page 62: ... device will search for it and show you the results 1 Launch the Camera app tap MORE on the shooting modes list and then tap BIXBY VISION 2 Select and keep the object within the screen to recognize it 3 Select a search result The information about the product will appear Reading QR codes Recognize QR codes and view a variety of information such as websites photos videos maps and business cards 1 L...

Page 63: ...ng on silent mode and dark mode to not be jarring on your eyes and ears when you use the device before going to bed Adding routines Add routines to use your device more conveniently When you add a routine you can set its running condition to auto or manual Adding recommended routines When your device learns your usage patterns it will recommend adding useful or frequently used features as routines...

Page 64: ... you want to edit If you want to set the routine s running condition to manual tap Start button tapped This option will appear only when there are no running conditions set For manual routines you can add them to the Home screen as widgets and access them quickly When a pop up window appears tap Add Adding your own routines Add features you want to use as routines 1 Launch the Settings app and tap...

Page 65: ...es Bixby Routines My routines and tap next to the routine you want to run Alternatively tap the routine s widget on the Home screen Viewing running routines Currently running routines will appear on the notification panel To view a routine s details tap the notification Stopping running routines You can quickly stop running routines On the notification panel tap next to a routine and tap Stop Mana...

Page 66: ...e a preceding character Access additional options Search for a contact Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features Motions and gestures and then tap the Swipe to call ...

Page 67: ... outside the circle Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information You can search for nearby places by category such as restaurants or stores or by selecting recommended hot places Launch the Phone app tap Places and then select a category or tap and enter a business name in the search field Or select on...

Page 68: ...If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done...

Page 69: ...to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off...

Page 70: ...nd tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create new contact to create a new contact or tap Update existing contact to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed i...

Page 71: ...ts Creating a new contact 1 Launch the Contacts app and tap 2 Select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 72: ...e contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the followin...

Page 73: ...sharing feature To use this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to...

Page 74: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 75: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 76: ...ory and manage them easily 1 Launch the Messages app and tap Conversations 2 Tap New category Add category If the category option does not appear tap Settings and tap the Conversations categories switch to activate it 3 Enter a category name and tap Done 4 Select conversations to add to the category and tap Done Blocking unwanted messages Block messages from specific numbers added to your block li...

Page 77: ... set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Dele...

Page 78: ... 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Access additional options Refresh the current webpage Open the browser s tab manager View your bookmarks ...

Page 79: ...to use a password for secret mode In secret mode the device will change the color of the toolbars In secret mode you cannot use some features such as screen capture Changing security settings You can change your password or the lock method Tap Settings Privacy and security Secret mode settings Change password To use your registered biometric data as a lock method along with the password tap an opt...

Page 80: ...re you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Side key twice quickly On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turne...

Page 81: ... shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos ...

Page 82: ...e only when using the rear camera Zoom guide map Using the camera button Tap and hold the camera button to record a video To take burst shots swipe downwards on the camera button and hold it Options for current shooting mode On the preview screen use the following options Options for current shooting mode The available options may vary depending on the shooting mode Activate or deactivate the flas...

Page 83: ...This determines how light values are calculated Center weighted uses the light in the center portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated center area of the shot to calculate the exposure of the shot Matrix averages the entire scene In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust t...

Page 84: ...os which look just like the actual view Use this feature to take landscape photos To correct the distortion in photos taken with the Ultra wide camera tap on the preview screen tap Save options and then tap the Ultra wide shape correction switch to activate it Wide angle The wide angle camera lets you take basic photos or record normal videos Telephoto The telephoto camera optical zoom lets you ta...

Page 85: ...e subject and optimizes the color and any effects On the shooting modes list tap PHOTO and tap to take a photo Taking high resolution photos Take high resolution photos You can crop the high resolution photos by enlarging the area you want and saving it as a high resolution file The resolution may vary depending on the model 1 On the shooting modes list tap PHOTO 2 In the shooting options tap or 3...

Page 86: ...ew screen and tap the Scene optimizer switch to activate it To use additional features tap on the preview screen tap Scene optimizer and then tap the switches next to the features you want If you do not want to use this feature tap the scene optimizer button on the preview screen Shot suggestions The camera suggests the ideal composition for the photo by recognizing the position and angle of your ...

Page 87: ...composition is achieved the guide will change to yellow 4 Tap to take a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap PHOTO 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the lands...

Page 88: ... On the preview screen tap My filters When you create a filter for the first time select a sample image with a color tone you want to use and tap Next Save filter 2 Tap and select an image with a color tone you want to use To change the filter name tap the name 3 Tap Save filter Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from au...

Page 89: ...n by spreading two fingers apart on it 3 Tap to stop recording the video If you use the video zoom feature for a long time while recording a video the video quality may diminish to prevent your device from overheating The optical zoom may not work in low light environments Recording high resolution videos Record high resolution videos with a maximum resolution of 8K Tap and record a video When you...

Page 90: ...eates photos with optimized filters or videos with certain sections repeated 1 On the shooting modes list tap SINGLETAKE 2 Tap and move the camera to capture the scene you want 3 When you are finished tap the preview thumbnail A variety of optimized results for the scene will appear To view other results drag the icon upwards To save the results individually tap Select tick the items you want and ...

Page 91: ...t the shutter speed A slow shutter speed allows more light in so the photo or video becomes brighter This is ideal for photos or videos of scenery or photos or videos taken at night A fast shutter speed allows less light in This is ideal for capturing photos or videos of fast moving subjects Adjust the color tone Change the focus mode Drag the adjustment bar towards or to manually adjust the focus...

Page 92: ... and then stitch them together to create a wide scene To get the best shots using panorama mode follow these tips Move the camera slowly in one direction Keep the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empt...

Page 93: ...he circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the color tone 4 Tap to take a photo Night mode Take a photo in low light conditions without using the flash When you use a tripod you can get brighter and steadier results 1 On the shooting modes list tap MORE NIGHT 2 Tap and hold your device steady until shooting ...

Page 94: ...nd edit it after taking a photo The available options may vary depending on the shooting mode Blur Big circle Zoom Color point Spin Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar color to the background The subject or ba...

Page 95: ...eview screen tap to take a photo or tap to record a video Background effect intensity adjustment bar Background effects Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a backgrou...

Page 96: ...e that records a quickly passing moment slowly so that you can appreciate it later After the video is recorded background music will be added automatically Some super slow motion features may differ depending on the model Use this feature in a place that has sufficient light When recording a video indoors with insufficient or poor lighting some of the following situations may occur The screen may ...

Page 97: ...slow motion and save it as a video 3 On the preview screen tap the preview thumbnail 4 Tap Play super slow mo video Random background music will automatically accompany the video during playback To edit the super slow motion section drag the section editing bar to the left or right Start bracket End bracket Super slow motion section Change the background music Section editing bar ...

Page 98: ...ng near the subject in the motion detection area When recording under flickering light such as in places with fluorescent lighting Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slow motion 1 On the shooting modes list tap MORE SLOW MOTION 2 Tap to start recording 3 When you are finished recording tap to stop 4 On the preview s...

Page 99: ... and tap Play hyperlapse to view the video Customizing camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features Scene optimizer Set the device to adjust the color settings and apply the optimized effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the photo...

Page 100: ...ze Select a resolution for videos you want to take with the front camera Using a higher resolution will result in higher quality videos but they will take up more memory Advanced recording options Set the device to use an advanced recording option If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as ...

Page 101: ...s high When zooming in or out using the optical zoom Pictures as previewed Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obs...

Page 102: ... your device You can also manage images and videos by album or create stories Using Gallery Launch the Gallery app Videos View the videos saved in your device Favorites View your favorite photos and videos Recent View recent photos and videos Suggested View recommended content ...

Page 103: ...re similar images Creating movies Create a movie by selecting images or videos Launch the Gallery app tap tick the files you want to use and then tap Create movie When you select Highlight reel the device will automatically combine the highlights from the images or videos and create a movie Searching for images Launch the Gallery app and tap to view images sorted by category such as types or locat...

Page 104: ...atures 104 Viewing images 1 Launch the Gallery app and tap Pictures 2 Select an image Access additional options Delete the image Share the image with others Modify the image BixbyVision Add the image to favorites ...

Page 105: ...g images by enlarging an area 1 Launch the Gallery app and tap Pictures 2 Select an image 3 Double tap or spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 106: ... forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enj...

Page 107: ...r a title for the album and tap Create Moving photos and videos to albums 1 Launch the Gallery app and tap Albums 2 Select an album and tap Add items 3 Tap Pictures or tap Albums and select an album with the images or videos you want 4 Tick files and tap Done 5 Tap Move The files will be deleted from the original folder and moved to the album To copy the files tap Copy Deleting albums 1 Launch the...

Page 108: ...ead their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Editing stories To add images or videos to a story select a story and tap Story album Add To remove images or videos from a story select a story tap Story album Edit tick im...

Page 109: ...u connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin ...

Page 110: ...lowing methods to launch AR Zone Launch the AR Zone app Launch the Camera app and tap MORE AR ZONE Available features may vary depending on the region service provider or model AR Emoji Camera Create an emoji that looks just like you and take photos and record videos using your emojis or character emojis AR Doodle Record fun videos with virtual handwriting or drawings on faces or anywhere else ...

Page 111: ...on s height or the distance between the device and the object quickly and easily Picture Link Create your AR markers by adding information such as links or music to images you want When the camera recognizes the markers you can view the information in them Creating AR Emoji Create an emoji that looks just like you and take photos and record videos using your emojis or character emojis You can cust...

Page 112: ...ate your emoji and tap Next 5 Tap All done Your emoji and its emoji stickers are now created Refer to AR Emoji Stickers for more information about emoji stickers You can use the AR Emoji Camera feature in both the front and rear cameras To switch between cameras swipe upwards or downwards on the preview screen Deleting an emoji Launch the AR Zone app and tap AR Emoji Camera Tap Manage emojis tick ...

Page 113: ... MIRROR MASK SCENE PLAY 1 Launch the AR Zone app and tap AR Emoji Camera 2 Select the emoji you want to use 3 Select the mode you want to use SCENE Your emoji mimics your expressions MASK Your emoji s face appears over your face so it looks like you are wearing a mask MIRROR Your emoji mimics your body movements PLAY Your emoji moves on a real background ...

Page 114: ...emojis mimic your expressions 1 Launch the AR Zone app and tap AR Emoji Camera 2 Select a character emoji you want to use 3 Tap to take a photo or tap and hold to record a video You can view and share the photos and videos that you have captured in Gallery AR Emoji Stickers Create your own stickers with your emoji s expressions and actions You can use your emoji stickers when sending messages or o...

Page 115: ...oji Stickers 2 Tap Make custom stickers at the bottom of the screen 3 Edit stickers how you want Add stickers Select the sticker s background Select an expression Select an action Enter text Write or draw on stickers 4 Tap Save You can view the stickers you have created by tapping Custom ...

Page 116: ...our emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the emoji icon 3 Select one of your emoji stickers The emoji sticker will be inserted Emoji icon Deleting emoji stickers On the Samsung keyboard tap tap at the bottom of the keyboard and then tap Manage sticker sets Select the emoji stickers you want to delete and tap Delete ...

Page 117: ...ji Studio You can also create clothes with custom patterns and colors for your emoji Available options may vary depending on the region or service provider Launch the AR Zone app and tap AR Emoji Studio AR Emoji Studio will appear Select an emoji to edit What s new Edit the emoji ...

Page 118: ...o 2 Tap Design your own clothes 3 Select a clothing type and select an image or pattern to use If you tap Gallery you can design clothes using images saved in your device 4 Design your outfit and tap Save When a pop up window appears tap Try it on Then you can see your emoji in the outfit you designed ...

Page 119: ...1 Launch the AR Zone app and tap AR Doodle When the camera recognizes the subject the recognition area will appear on the screen 2 Write or draw in the recognition area If you switch to the rear camera you can also write or draw outside the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and color Redo Delete doodle Enter t...

Page 120: ...s or videos with various stickers 1 Launch the AR Zone app and tap Deco Pic 2 Select a sticker you want to use 3 Tap to take a photo or tap and hold to record a video You can view and share the photos and videos that you have captured in Gallery ...

Page 121: ...ll appear on the screen To use Quick measure you must sign in to your Google account Distance between the device and the subject Measure manually Fix the measurement results on the screen Measure a person s height Access additional options Capture the current screen Reset the results Measuring manually You can manually measure the size and distance of the subject 1 Launch the AR Zone app and tap Q...

Page 122: ...et to appear only when you tap the screen To change the settings to make it appear continuously or during a set time launch the Settings app tap Lock screen Always On Display and then select a mode you want The brightness of the Always On Display may change automatically depending on the lighting conditions Opening notifications on the Always On Display When you receive message missed call or app ...

Page 123: ... tap the Always On Display switch to deactivate it Edge screen Introduction You can quickly access your favorite apps and features from the Edge panels Using the Edge panels Drag the Edge panel handle towards the center of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge pane...

Page 124: ...ge panel handle towards the center of the screen Then tap Handle settings Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the center of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app from...

Page 125: ... the bottom when opened in the split screen view 4 Tap Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages When a pop up window appears while using an app drag the window downwards to quickly view the content and perform available actions Managing notifications to display as the edge lighting ...

Page 126: ...ou receive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen...

Page 127: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 128: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 129: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimize the window Close the app Maximize the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 130: ...y screen will appear When launching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup Contents Access additional options Access additional card options To stop displaying a card on the list tap at the top of the card and tap Don t show again To add or delete content to be shown as cards tap Cards and tap the switches next to it...

Page 131: ...swipe to the left on the screen or tap the Back button Samsung Pay Introduction Register frequently used cards to Samsung Pay a mobile payment service to make payments quickly and securely Samsung Pay supports magnetic secure transmission MST as well as near field communication NFC to allow payment through standard credit card readers You can view more information such as cards that support this f...

Page 132: ... the region Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the initial setup 1 Launch the Samsung Pay app 2 Sign in to your Samsung account 3 Read and agree to the terms and conditions 4 Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN ...

Page 133: ...the Samsung Pay 3 Touch the back of your device to the card reader When the card reader recognizes the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Canceling payments You can cancel payments by visiting the place where you made them On the cards list swip...

Page 134: ...ung Health Launch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items at the bottom of the trackers list and tap on the items to add View and manage trackers View he...

Page 135: ...y experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while traveling by car or train vibration may affect your step count You can check your current steps on the notification panel To turn off notifications on the ...

Page 136: ... on the server for data backup purposes Personal information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additiona...

Page 137: ... comments you must sign in to your Samsung account Refer to Samsung account for more information Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the toolbar at the top of the screen and compose a ...

Page 138: ...to the wearable device s user manual for more information about how to connect and use the wearable device with your device Calendar Manage your schedule by entering upcoming events or reminders in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to sa...

Page 139: ...h to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate n...

Page 140: ... such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder or and enter Water the flowers 3 Tap Place Pick a place and set the location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will ap...

Page 141: ...dded to the reminders list and you will be reminded at the preset times Deleting reminders To delete a reminder select a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap Delete Voice Recorder Introduction Use different recording modes for various situations The device can convert your voice to text and distinguish between sound sour...

Page 142: ...g mode Start recording 3 Tap to finish recording 4 Enter a file name and tap Save Changing the recording mode Launch the Voice Recorder app Select a mode from the top of the voice recorder screen Standard This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides ...

Page 143: ...ize your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Launch the Voice Recorder app 2 Tap List and select a voice recording made in interview mode 3 To mute certain sound sources tap for the corresponding direction ...

Page 144: ...event or set a specific duration Alarm Launch the Clock app and tap Alarm Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap Save To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap D...

Page 145: ... Delete Stopwatch 1 Launch the Clock app and tap Stopwatch 2 Tap Start to time an event To record lap times while timing an event tap Lap 3 Tap Stop to stop timing To restart the timing tap Resume To clear lap times tap Reset Timer 1 Launch the Clock app and tap Timer To add a frequently used timer tap set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad t...

Page 146: ...ol You can convert various values such as area length or temperature into other units Display the scientific calculator Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Open games with or without sound Access additional o...

Page 147: ...ry panel upwards and tap Add apps Removing a game from Game Launcher Drag the Library panel upwards tap and hold a game and then tap Remove from Game Launcher Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap Game performance Game performance and then select the mode you want Focus on performance This focuses on giving you the best possible per...

Page 148: ... the navigation bar is set to Full screen gestures On the Game Booster panel tap Block during game and tap the Full screen gestures switch to activate it Available options may vary depending on the game Configure settings for Game Booster Monitoring temperature Monitoring memory Set the device to automatically adjust settings to prevent device overheating and to stop apps running in the background...

Page 149: ...es and configure settings to provide a fun and safe environment for children when they use the device Using Kids Home Open the notification panel swipe downwards and then tap Kids Home to activate it The Kids Home screen will appear When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Kids Home screen select the ...

Page 150: ...reated from the apps in Kids Home Allowed content Check the apps or content supported by Kids Home and add them Show Content page Set the device to display the Samsung partner s content page on the Kids Home screen Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your unlock code SmartThings Introduction Control and manage smart appliances and Internet...

Page 151: ...he Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devices or the shared content 1 Launch the SmartThings app 2 Tap Add device or tap Device 3 Tap Scan 4 Select a device from the ...

Page 152: ...er supplied with the selected device is downloaded you can control the device Adding devices and scenes by locations Add devices by locations view the list of devices in a same location and control them You can also add a scene to a location to control multiple devices at the same time Adding locations 1 Launch the SmartThings app and tap Add location 2 Enter the location name To set a location ta...

Page 153: ...n to turn on the audio automatically every day at 7 00 AM 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Automations Add automation 4 Tap under If set the activation conditions for the automation and then tap Next 5 Tap under Then set actions to perform and then tap Done 6 Enter the automation name and tap OK Receiving notifications You can receive notifications from connected devi...

Page 154: ...the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct sh...

Page 155: ...ur device Set who is allowed to find and send content to your device 1 Open the notification panel swipe downwards and then tap Quick Share to activate it 2 Tap and hold Quick Share The Quick Share settings screen will appear 3 Select an option under Who can share with you Contacts only Allow only your contacts to share with your device Everyone Allow any nearby devices to share with your device S...

Page 156: ...te a shared album to share photos or videos with others and download your files whenever you want To use this feature you must sign in to your Samsung account When you play a high resolution video from a shared album the video connection may drop depending on the network speed Content that is larger than 1 GB cannot be shared to a shared album 1 Launch the Gallery app and select an image 2 Tap Sha...

Page 157: ...tap Connections Bluetooth tap the switch to activate it and then connect the smartphone to your Bluetooth car stereo If the smartphone and your Bluetooth car stereo are already connected proceed to the next step 2 Your smartphone Open the notification panel swipe downwards and then tap Music Share to activate it You can use additional features such as setting who to share your device with by launc...

Page 158: ...ay a music file The music will play on your Bluetooth car stereo Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display such as aTV or monitor or to a computer Accomplish tasks you want done on your smartphone quickly and easily on a large screen using a keyboard and mouse While using Samsung DeX ...

Page 159: ...pe C to HDMI All accessories are sold separately Use only official Samsung DeX supported accessories that are provided by Samsung Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty 1 Connect an HDMI adaptor to your smartphone 2 Connect an HDMI cable to the HDMI adaptor and to aTV or monitor s HDMI port ...

Page 160: ...ectedTV or monitor HDMI cable HDMI adaptor USBType C to HDMI Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable 1 Connect your smartphone to a computer using a USB cable To use the USB cable supplied with the device the computer must have a USBType C port 2 Open the notification panel tap Samsung DeX ...

Page 161: ...r on the computer Controlling the Samsung DeX screen Controlling on an external display Controlling with an external keyboard and mouse You can use a wireless keyboard mouse Refer to the respective device s manual for more information You can set the mouse pointer to flow from the external display to the smartphone s screen Launch the Settings app select Samsung DeX Mouse trackpad and then select ...

Page 162: ...phone s case has a front cover open the front cover to use your smartphone as a touchpad If the front cover is closed the touchpad may not work properly If your smartphone s screen turns off press the Side key or double tap the screen to turn on the screen Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automatically ...

Page 163: ...otifications and status Samsung DeX home screen Samsung DeX panel Taskbar Favorite apps Status bar Quick access toolbar Apps button The Samsung DeX screen layout may differ depending on the connected device When starting or ending Samsung DeX running apps may be closed Some apps or features may not be available when using Samsung DeX To adjust the screen settings use the connectedTV or monitor s d...

Page 164: ...nnectedTV or monitor you can chat with your friend on a messenger On the connectedTV or monitor launch an app to run on the Samsung DeX screen Then launch another app on your smartphone Locking the Samsung DeX screen If you want to lock the external display and your smartphone s screen while using Samsung DeX select Lock DeX While using Samsung DeX you cannot lock the external display and your sma...

Page 165: ...commended to use the latest version to fully use this feature A Microsoft account is required to use this feature When you create a Microsoft account you can sign in to all Microsoft devices and services such as Microsoft Office programs andWindows 10 Connecting to a computer 1 Device Launch the Settings app and tap Advanced features Link toWindows 2 Device Tap Sign in with Microsoft sign in to yo...

Page 166: ... and menus may vary depending on the software version or model 2 Select a category you want Photos View the photos saved in your device Messages View messages saved in your device or send new messages Notifications View notifications from your device on the computer Phone screen Mirror your device s screen on the computer screen You can also use the apps and features in the device Calls Make or an...

Page 167: ... require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labeled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information...

Page 168: ...nywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 169: ... or media files with other Bluetooth enabled devices Refer to Bluetooth for more information NFC and payment Set the device to allow you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps Refer to NFC and payment for more information Airplan...

Page 170: ...th other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Refer to Mobile Hotspot andTethering for more information More connection settings Customize settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network dev...

Page 171: ...ection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected the...

Page 172: ...for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to ...

Page 173: ...npairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair NFC and payment Your device allows you to read near field communication NFC tags that contain information about products You can also use this feature to make payments and buy tickets for transportation or events after...

Page 174: ...ke payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and p...

Page 175: ...s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data sa...

Page 176: ...e your eSIM or nano SIM card and customize the SIM card settings Refer to Using the eSIM and nano SIM card dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select the eSIM or nano SIM card for voice calls Text messages Select the eSIM or nano SIM card for messaging Mobile data Select the eSIM or nano SIM card for data services Confirm SIM card for ...

Page 177: ...ice s mobile data connection with computers or other devices via Bluetooth USB tethering Use USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Sett...

Page 178: ...ze settings to control other connection features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information MirrorLink Use the Mirr...

Page 179: ...nnections More connection settings Printing Download plugin 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the installed printer plug in The device will automatically search for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing content...

Page 180: ... Bluetooth Refer to Pairing with other Bluetooth devices for more information 2 Connect your device to the vehicle using a USB cable When they are connected access your device s MirrorLink apps on the head unit monitor Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle Sounds and vibration Options Change settings for various sounds on the device On the Settings ...

Page 181: ... Select a surround sound mode optimized for various types of audio such as movies music and voice With Dolby Atmos you can experience moving audio sounds that flow all around you On the Settings screen tap Sounds and vibration Sound quality and effects Dolby Atmos tap the switch to activate it and then select a mode Separate app sound Set the device to play media sound from a specific app on the c...

Page 182: ...ar Do not disturb Set the device to mute all sounds except for allowed exceptions Recently sent View the apps that received recent notifications and change the notification settings To customize notification settings for more apps tap See all All and select an app from the apps list App icon badges You can set the device to display a number or dot badge on apps that have notifications You can also...

Page 183: ... light filter and change the filter settings Refer to Blue light filter for more information Screen mode Change the screen mode to adjust the display s color and contrast Refer to Changing the screen mode or adjusting the display color for more information Font size and style Change the font size and style Refer to Font size and style for more information Screen zoom Change the screen zoom setting...

Page 184: ...Set the device to launch a screen saver when the device is charging Refer to Screen saver for more information Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place The dark theme may not be applied in some apps You can quickly activate or deactivate dark mode on the notification panel Open the notification panel swipe downwards and then ...

Page 185: ...refresh rate 60 Hz Use a standard refresh rate in normal situations to conserve battery power Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen 1 On the Settings screen tap Display Blue light filter and tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3 To set the schedule to apply the blue light filter ...

Page 186: ...hange the screen mode while applying the blue light filter Optimizing the full screen color balance Optimize the display color by adjusting the color tones to your preference On the Settings screen tap Display Screen mode Vivid and adjust the color adjustment bar under White balance When you drag the color adjustment bar towards Cool the blue color tone will increase When you drag the bar towards ...

Page 187: ...n the Settings screen tap Display Screen resolution 2 Select a resolution option and tap Apply Some currently running apps may close when you change the resolution Screen saver You can set to display images as a screen saver when the screen turns off automatically The screen saver will be displayed when the device is charging 1 On the Settings screen tap Display Screen saver 2 Select an option If ...

Page 188: ...creen and icons On the Settings screen tap Themes Themes Change the device s theme Wallpapers Change the wallpaper settings for the Home screen and the locked screen Icons Change the icon style AODs Select an image to display on the Always On Display Lock screen Options Change the settings for the locked screen On the Settings screen tap Lock screen The available options may vary depending on the ...

Page 189: ...een Notifications Set how to show notifications on the locked screen Shortcuts Select apps to display shortcuts to them on the locked screen About Lock screen View the Lock screen version and legal information Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get...

Page 190: ...vate or deactivate the Find My Mobile feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Security update View the version of your device s software and check for updates Google Play system update View the Google Play system version and check for updates Samsung Pass Verify your identity easily and securely via your biometric data Refe...

Page 191: ... careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features you must register your biometric data again Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions i...

Page 192: ...ethod 4 Select whether you are wearing glasses or not and tap Continue 5 Hold the device with the screen facing towards you and look at the screen 6 Position your face inside the frame on the screen The camera will scan your face If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again To enhance the face recogn...

Page 193: ...itch to activate it If you want to set the device to unlock the screen without swiping on the locked screen after recognizing your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognizing faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed If you want to set your device to rec...

Page 194: ...ensor However a screen protector may not be attached depending on the region or service provider If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not to forget your p...

Page 195: ...creen Ensure that the screen protector or the touchscreen on the fingerprint recognition sensor area is not scratched or damaged by objects such as coins keys pens and necklaces Ensure that the fingerprint recognition sensor area at the bottom center of the screen and your fingers are clean and dry If you bend your finger or use a fingertip the device may not recognize your fingerprints Press the ...

Page 196: ...6 When you are finished registering your fingerprints tap Done Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap Check added fingerprints 4 Place your finger on the fingerprin...

Page 197: ...s screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Tap the Fingerprint unlock switch to activate it 4 On the locked screen place your finger on the fingerprint recognition sensor and scan your fingerprint Changing the fingerprint recognition icon setting Set the device to show or hide the fingerprint recognition icon when you tap the screen ...

Page 198: ...egister your biometric data to Samsung Pass On the Settings screen tap Biometrics and security Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main...

Page 199: ...n screen tap Sign in and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Samsung Pass ...

Page 200: ...you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will not be...

Page 201: ...other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customize the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure Folder you must sign in to your Samsung account Setting up Secure Folder 1 ...

Page 202: ... and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock and exit Moving content to Secure Folder Move content such as photos and videos to Secure Folder The follo...

Page 203: ... Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap Add To install apps from Play Store or Galaxy Store tap Download from Play Store or Download from Galaxy Store Removing apps from Secure Folder Tap and hold an app to delete and tap Uninstall Adding accounts Add your Samsung and Google accounts or other accoun...

Page 204: ...ung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Tap Add account and follow the on screen instructions to complete signing in to your Samsung account 3 Tap Back up Secure Folder data 4 Tick items you want to back up and tap Back up Data will be backed up to Samsung Cloud Restoring data 1 Launch the Secu...

Page 205: ...rports SecureWi Fi is automatically activated so that no one can hack your login information or monitor your activity in apps and websites On the Settings screen tap Biometrics and security SecureWi Fi and follow the on screen instructions to complete the setup When SecureWi Fi is activated the icon will appear on the status bar To use this feature you must sign in to your Samsung account Using th...

Page 206: ... instructions to complete the purchase Privacy Change the settings for privacy On the Settings screen tap Privacy Permission manager View the list of features and apps that have permission to use them You can also edit the permission settings Send diagnostic data Set the device to automatically send the device s diagnostic and usage information to Samsung Receive marketing information Set whether ...

Page 207: ... Smart Switch On the Settings screen tap Accounts and backup Accounts Add your Samsung and Google accounts or other accounts to sync with Backup and restore Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Samsung Cloud Manage the cont...

Page 208: ...ync data saved in your device with Samsung Cloud and access it from other devices 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Settings Sync and auto backup settings Sync 3 Tap the switches next to the items you want to sync with You can check the saved data or change the settings by tapping Gallery Other synced data or Samsung Cloud Drive When you connect your Samsung acco...

Page 209: ...amsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap Accounts and backup Samsung Cloud 2 Tap Restore data and select a device you want 3 T...

Page 210: ...ure may not be available depending on the region or service provider Link toWindows Instantly access data saved in your device on your computer Refer to Link toWindows for more information Smart pop up view Select apps to view their notifications via pop up windows When using this feature you can quickly view the contents via pop up windows by tapping the icon on the screen This feature is only av...

Page 211: ...end help messages by pressing the Side key three times Motions and gestures Activate the motion feature and configure settings On the Settings screen tap Advanced features Motions and gestures Lift to wake Set the device to turn on the screen when you pick it up Double tap to wake Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Smart sta...

Page 212: ...Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with When you receive notifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available dep...

Page 213: ...llbeing and parental controls DigitalWellbeing View the daily usage history of your device Refer to DigitalWellbeing for more information Parental controls Manage your children s digital use DigitalWellbeing View the daily usage history of your device You can also limit usage time or change the notification settings for each app On the Settings screen tap DigitalWellbeing and parental controls Dig...

Page 214: ... to the app you want and set the time Using focus mode You can activate focus mode to avoid distractions from your device and stay focused on what you want While focus mode is on you can only use default apps and the apps you allowed exceptions for On the Settings screen tap DigitalWellbeing and parental controls Then tap the mode you want to activate under Focus mode and tap Start Activating wind...

Page 215: ...lso automatically optimize the device with a tap of your finger Battery Storage Security Memory Optimizing your device On the Settings screen tap Device care Optimize now The quick optimization feature improves device performance through the following actions Closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware ...

Page 216: ...ating conditions You may not receive notifications from some apps that use power saving mode Power mode Select a power mode that suits your device usage purposes Tap Power mode and select an option High performance The screen is as bright as possible and at maximum resolution The battery may drain quickly Optimized Optimized for a balance between the device s performance and battery usage Medium p...

Page 217: ...y On the Settings screen tap Device care Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website Ma...

Page 218: ...ing device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Contact us Ask questions or view frequently asked questions Reset Reset your device s settings or perform a factory data reset You can reset all your settings or only network settings or accessi...

Page 219: ...een tap Accessibility Software update Update your device s software via the firmware over the air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download and install Check for and...

Page 220: ...oftware information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity IMEI is a unique number assigned to your device You can check whether your device was reported as stolen or lost prior to buying i...

Page 221: ... feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader tap the Voice Assistant switch tap Allow and then tap the selected area twice to ...

Page 222: ... the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause or resume the current action Tapping three times Check the current time remaining battery power and more To change items that are rea...

Page 223: ...the list of recent apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option F...

Page 224: ...feedback Set the device to emit a sound when you control the screen such as selecting an item You can also adjust the volume of the sound played when you touch the screen to control it Focus on speech audio Set the device to turn the media volume down when the device reads an item aloud Focus indicator Set the device to thicken the border of the focus indicator that appears when you tap items You ...

Page 225: ...e keyboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want ...

Page 226: ...ivate it Using the high contrast keyboard Change the colors of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 227: ... the text Launch the Settings app tap Accessibility Visibility enhancements Color lens and then tap the switch to activate it Select a color you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhancements and...

Page 228: ... the screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge t...

Page 229: ...ents Amplify ambient sound and then tap the switch to activate it 2 Connect an earphone to the device and wear it 3 Tap Adapt sound Optimize the sound setting to find the best sound quality and use it for calls or media playback Launch the Settings app tap Accessibility Hearing enhancements Adapt sound and then optimize the sound setting Adjusting the sound balance Set the device to adjust the sou...

Page 230: ...aunch the Settings app tap Accessibility Hearing enhancements LiveTranscribe and then tap the switch to activate it Then tap to transcribe speech Live Caption Set the device to detect speech and automatically generate captions when you play media content such as videos or podcasts Launch the Settings app tap Accessibility Hearing enhancements Live Caption and then tap the Live Caption switch to ac...

Page 231: ...ange doorbell sound Interaction and dexterity Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen instructions and tap Done 3 Tap the switch to activate it 4 If the universal switches are not...

Page 232: ...hortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small fi...

Page 233: ...essibility Interaction and dexterity Interaction control 2 Tap the switch to activate it 3 Press and hold the Side key and theVolume Up key simultaneously while using an app 4 Adjust the size of the frame or draw a line around an area that you want to restrict 5 Tap Done The device displays the restricted area The restricted area will not react when you touch it and the device s keys will be disab...

Page 234: ...re repeated touches tap the switch to activate it and then set the time Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item Launch the Settings app tap Accessibility Interaction and dexterity and then tap the Click after pointer stops switch to activate it Sticky keys Set an external keyboard s modifier key such as the Shift Ctrl ...

Page 235: ...ibility features quickly Set to open accessibility features quickly Launch the Settings app tap Accessibility Advanced settings Side andVolume up keys and then tap the switch to activate it Then select an accessibility feature to open when you simultaneously press the Side key and theVolume Up key You can access the following accessibility features Accessibility Voice Assistant Universal switch Ma...

Page 236: ...ew messages Launch the Settings app tap Accessibility Advanced settings Flash notification and then tap the switches next to the options you want to activate Notification reminders Set the device to alert you to notifications that you have not checked at the interval Launch the Settings app tap Accessibility Advanced settings Notification reminders and then tap the switch to activate it Vibrate wh...

Page 237: ...ou are finished recording tap Done to stop 4 Hold the back of your device over the voice label The information in the voice recording will be written to the voice label BixbyVision for accessibility When you activate the BixbyVision accessibility features BixbyVision can recognize and describe scenes text or objects so that you can hear the related information Launch the Settings app tap Accessibi...

Page 238: ...t or objects and describe them by voice 1 Tap Open BixbyVision 2 Select and keep the text or object within the screen to recognize it Installed services View accessibility services installed on the device Launch the Settings app and tap Accessibility Installed services ...

Page 239: ...view the settings 2 Tap Show always Done Q I d like to use two apps simultaneously on the screen A Use the Multi window feature You can run two apps at the same time in the split screen view 1 Tap the Recents button to open the list of recently used apps 2 Tap an app s icon and tap Open in split screen view 3 On the lower window select another app to launch Q The light flickers at the top of the s...

Page 240: ...he Samsung DeX app on the computer Then you can accomplish tasks you want done on the smartphone on a large screen You can also simultaneously use the smartphone while using Samsung DeX Refer to Connecting to a computer for how to connect Q I d like to save photos in my smartphone to a computer A You can save photos in your smartphone to a computer by connecting them to each other Use the method y...

Page 241: ...msung DeX app on the computer and then save photos in the smartphone to the computer 1 Connect your smartphone to a computer Refer to Connecting to a computer for how to connect 2 On the Samsung DeX screen tap and hold a file in the My Files app or the Gallery app and drag it to the computer screen Q How can I watch videos in my smartphone on theTV A Connect your smartphone to a screen mirroring e...

Page 242: ...networks Network mode or Network mode SIM 1 Network mode SIM 2 dual SIM models LTE 3G 2G auto connect Q A data usage warning notification comes A If you set a data usage limit the data usage is measured from the 1st of every month and you will receive a notification when the data usage is over the limit You can set the limit yourself without it being relevant to the limit of your data plan Q How c...

Page 243: ...s disappear What happened A When you tap the icon similar images are grouped and only a preview of the images will be displayed on the list When you tap the image preview you can view all the images in the group Q In the Gallery app the items I deleted moved to the recycle bin without being completely deleted How can I delete the items in the recycle bin A The items moved to the recycle bin are au...

Page 244: ...ess yourself in fun ways using emoji stickers during a conversation Refer to AR Emoji Camera or AR Emoji Stickers for more information Q How can I create an emoji A You can create an emoji that looks just like you with the AR Emoji Camera Refer to Creating an emoji for how to create an emoji Q I can t plug the cable supplied with the smartphone into a computer because both sides of the cable are n...

Page 245: ... Music Share is a feature that allows you to listen to another smartphone s music via the Bluetooth speaker or headset connected to your smartphone For example when you are with your friend in your car and want to listen to your friend s music use the Music Share feature Even if you do not connect your friend s smartphone to your Bluetooth car stereo which is already connected to your smartphone y...

Page 246: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 247: ...lutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 248: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Center and have the batter...

Page 249: ...ia files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate license or key to play the file Ensure that the f...

Page 250: ...ung Service Center A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer Your device cannot find your current location GPS signals may be obstructed in some locations such as indoors Set the device to useWi Fi or a mobile network t...

Page 251: ...navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout and tap the Show bright...

Page 252: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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Samsung Galaxy S20 Ultra, User Manual

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