Samsung Galaxy Prevail SPH-M820, User Manual, Page: 206 / 225

4B. Manufacturer’s Warranty 191
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War
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force or use of a metallic object when pressing on a touch
screen; (c) equipment that has the serial number or the
enhancement data code removed, defaced, damaged, altered
or made illegible; (d) any plastic surfaces or other externally
exposed parts that are scratched or damaged due to normal
use; (e) malfunctions resulting from the use of Product in
conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (f) defects or damage from improper testing,
operation, maintenance, installation, service, or adjustment not
furnished or approved by SAMSUNG; (g) defects or damage
from external causes such as collision with an object, or from
fire, flooding, sand, dirt, windstorm, lightning, earthquake, or
from exposure to weather conditions, or battery leakage, theft,
blown fuse, or improper use of any electrical source; (h) defects
or damage caused by cellular signal reception or transmission,
or viruses or other software problems introduced into the
Product; (j) any other acts which are not the fault of SAMSUNG;
or (i) Product used or purchased outside the United States.
This Limited Warranty covers batteries only if battery capacity
falls below 80% of rated capacity or the battery leaks, and this
Limited Warranty does not cover any battery if (i) the battery
has been charged by a battery charger not specified or
approved by SAMSUNG for charging the battery, (ii) any of the
seals on the battery are broken or show evidence of tampering,
or (iii) the battery has been used in equipment other than the
SAMSUNG phone for which it is specified. What are SAMSUNG's Obligations?
During the applicable warranty period, SAMSUNG will repair or
replace, at SAMSUNG's sole option, without charge to
Purchaser, any defective component part of Product. To obtain
service under this Limited Warranty, Purchaser must return
Product to an authorized phone service facility in an adequate
container for shipping, accompanied by Purchaser's sales
receipt or comparable substitute proof of sale showing the
original date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-888-
987-4357. Upon receipt, SAMSUNG will promptly repair or
replace the defective Product. SAMSUNG may, at SAMSUNG's
sole option, use rebuilt, reconditioned, or new parts or
components when repairing any Product or replace Product
with a rebuilt, reconditioned or new Product. Repaired/replaced
cases, pouches and holsters will be warranted for a period of
ninety (90) days. All other repaired/replaced Product will be
warranted for a period equal to the remainder of the original
Limited Warranty on the original Product or for 90 days,
whichever is longer. All replaced parts, components, boards
and equipment shall become the property of SAMSUNG. If
SAMSUNG determines that any Product is not covered by this
Limited Warranty, Purchaser must pay all parts, shipping, and
labor charges for the repair or return of such Product.
SPH-M820UM.book Page 191 Monday, May 2, 2011 4:56 PM