Samsung Galaxy On5 Pro User Manual Download

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www.samsung.com

User Manual

SM-G550FY

English. 06/2016. Rev.1.0

Summary of Contents for Galaxy On5 Pro

Page 1: ...www samsung com User Manual SM G550FY English 06 2016 Rev 1 0 ...

Page 2: ...s 35 Installing or uninstalling apps 36 Phone 39 Contacts 41 Messages 42 Internet 43 Email 44 Camera 51 Gallery 52 S Planner 54 Voice Recorder 55 My Files 55 Memo 56 Clock 57 Calculator 58 Radio 59 Google apps Settings 61 Introduction 61 Wi Fi 63 Bluetooth 65 Flight mode 65 Mobile hotspot and tethering 66 Data usage 67 SIM card manager 68 Mobile networks 68 More connection settings 70 Smart Manage...

Page 3: ...Table of Contents 3 75 Accessibility 76 Accounts 77 Backup and reset 77 Language and input 78 Battery 78 Storage 79 Date and time 79 User manual 79 About device Appendix 80 Troubleshooting ...

Page 4: ...ther media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For larg...

Page 5: ...he supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance p...

Page 6: ... layout Headset jack Microphone Back key Front camera Proximity sensor Speaker Power key Multipurpose jack Touchscreen Recents key Home key Loud speaker Volume key Rear camera Back cover GPS antenna Flash Main antenna ...

Page 7: ...approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list of recent apps Home Press to turn on ...

Page 8: ...r Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 1 2 ...

Page 9: ...Basics 9 3 Replace the back cover Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 10: ...s damage to the device Any damage caused by misuse is not covered by the warranty 2 Plug the USB power adaptor into an electric socket 3 After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger whe...

Page 11: ...ry cold or very hot conditions Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the Smart manager When you are not using the device switch to sleep mode by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate theWi Fi feature when not i...

Page 12: ...r electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal and should not affect the device s lifespan or performance If the batt...

Page 13: ...Disable Ultra power saving mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider Only microSIM cards work with the device In some areas data transfer speeds ma...

Page 14: ...M card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 3 Replace the battery and back cover ...

Page 15: ...screen tap Apps Settings SIM card manager Select a SIM or USIM card and tap the switch to activate it Changing the display name and icon of SIM or USIM cards On the Home screen tap Apps Settings SIM card manager Select a SIM or USIM card and tap Name or Icon Set a display name and icon for each card Switching between cards When two SIM or USIM cards are activated card selection icons appear on the...

Page 16: ...t the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device asks to reformat the memory card Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file direct...

Page 17: ...rrupted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Storage SD card Format FORMAT Before formatting the memory ...

Page 18: ...ised personnel in areas where the use of wireless devices is restricted such as aeroplanes and hospitals Touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips The device may...

Page 19: ... select a menu item to press an on screen button or to enter a character using the keyboard on the screen tap it with your finger Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options ...

Page 20: ...Basics 20 Dragging To move an item tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in Double tap again to return ...

Page 21: ... Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 22: ...he Home screen tap and hold an empty area or pinch your fingers together to access the available options Customise the Home screen by adding deleting or rearranging Home screen panels You can also set the Home screen wallpaper add widgets to the Home screen and more Wallpapers Change the wallpaper settings for the Home screen and the locked screen Widgets Add widgets to the Home screen Widgets are...

Page 23: ...reen and then drag it to the Home screen To add widgets tap and hold an empty area on the Home screen tap Widgets tap and hold a widget and then drag it to the Home screen Moving and removing an item Tap and hold an item on the Home screen and then drag it to a new location To move the item to another panel drag it to the side of the screen You can also move frequently used apps to the shortcuts a...

Page 24: ...older name To add more apps to the folder tap and hold another app and then drag it to the folder Managing panels On the Home screen tap and hold an empty area to add move or remove a panel To add a panel swipe to the right and then tap To move a panel tap and hold a panel preview and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the to...

Page 25: ...tem and drag it to a new location To move the item to another panel drag it to the side of the screen Creating folders 1 On the Apps screen tap EDIT 2 Tap and hold an app and then drag it over another app 3 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To add more apps to the folder...

Page 26: ...gnal strength Currently accessing SIM or USIM card Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated...

Page 27: ...n lock type and then select a screen lock method The device requires an unlock code whenever unlocking it If the unlock code is forgotten take the device to a Samsung Service Centre to reset it Pattern Draw a pattern by connecting four dots or more and then draw the pattern again to verify it Set a backup PIN to unlock the screen when you forget the pattern PIN A PIN consists of numbers only Enter...

Page 28: ...een You can use the following functions on the notification panel Launch Settings Tap a notification and perform various actions Clear all notifications Maximise brightness for better visibility in bright conditions Quick setting buttons Adjust the brightness Select a SIM or USIM card Using quick setting buttons Tap quick setting buttons to activate some features Swipe to the left or right on the ...

Page 29: ...Enter uppercase For all caps tap it twice Change the keyboard settings Changing the input language Tap Add input languages and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap select a language under Languages and types and then select a keyboard layout...

Page 30: ...t was used Enter text by voice Start or pause entering text by voice Enter emoticons Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste ...

Page 31: ... running apps tap CLOSE ALL Device and data management Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch The following versions of Samsung Smart Switch are available Mobile version Transfer data between mobile devices You can download the app from Galaxy Apps or Play Store Computer version Transfer data between your...

Page 32: ...uter visit www samsung com smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from t...

Page 33: ...sferring media files via USB Transferring media files If the computer cannot recognise your device tap Transferring images 3 Tap ALLOW to permit the computer to access your device s data When the computer recognises your device the device will appear in My PC 4 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating over the...

Page 34: ...he device Do not turn off the computer or disconnect the USB cable while the device is updating While updating the device do not connect other media devices to the computer Doing so may interfere with the update process Before updating disconnect all other media devices from the computer Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensur...

Page 35: ... purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap MORE Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or tap the search field to search for a keyword Select an app to view information about it T...

Page 36: ...ct an app and then tap DISABLE or UNINSTALL DISABLE Disable selected default apps that cannot be uninstalled from the device UNINSTALL Uninstall downloaded apps Enabling apps On the Apps screen tap Settings Applications Application manager Disabled select an app and then tap ENABLE Phone Introduction Make or answer voice and video calls Making calls 1 Tap Phone on the Apps screen 2 Enter a phone n...

Page 37: ... from the locked screen On the locked screen drag outside the large circle Making calls from call logs or contacts list Tap LOG or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone num...

Page 38: ...s If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively on the Apps screen tap Phone LOG to view missed calls Options during calls During a voice call The following actions are available HOLD Hold a call Tap RESUME CALL to retrieve the held call Add call Dial a second call Extra volume Increase the volume Bluetooth Switch ...

Page 39: ...mo Create a memo End the current call During a video call Tap the screen to use the following options Switch between the front and rear cameras End the current call Turn off the microphone so that the other party cannot hear you Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating contacts manually 1 Tap Contacts on the Apps screen 2 Tap and select a ...

Page 40: ...orting contacts Import contacts from storage services to your device On the Apps screen tap Contacts MORE Settings Import Export contacts IMPORT and select an import option Searching for contacts On the Apps screen tap Contacts Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickl...

Page 41: ...ssages You may incur additional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and enter a message Enter a message Select contacts from the contacts list Enter recipients Attach files Send the message 4 Tap or to send the message ...

Page 42: ...n you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently 1 Tap Internet on the Apps screen 2 Tap the address field 3 Enter the web address or a keyword and then tap Go ...

Page 43: ...l Setting up email accounts Set up an email account when opening Email for the first time 1 Tap Email on the Apps screen 2 Enter the email address and password and then tap SIGN IN To manually register a company email account tap MANUAL SETUP 3 Follow the on screen instructions to complete the setup To set up another email account tap MORE Settings Add account If you have more than one email accou...

Page 44: ...nd record videos using various modes and settings Basic shooting You can take photos or record videos View your photos and videos in Gallery Tap Camera on the Apps screen Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other ...

Page 45: ...gs Hide or show the setting icons Quick settings Record a video Take a photo Switch between the front and rear cameras Shooting modes Preview thumbnail Current mode On the preview screen swipe to the right to access the list of shooting modes Or swipe to the left to view photos and videos you have captured The preview screen may vary depending on the shooting mode and which camera is being used Th...

Page 46: ...ed Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo On the preview screen tap MODE Auto Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the preview screen tap MODE Pro Select options and customise the settings and then tap to take a photo Select an appropriate white balance s...

Page 47: ...inder Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall Continuous shot Take a series of photos of moving subjects On the preview screen tap MODE Continuous shot Tap and hold to take several photos continuously Beauty face Take a photo with lightened faces for gentler images On the preview screen tap MODE Beauty face Selfie Take self portraits with the front camera...

Page 48: ...1 On the preview screen tap to switch to the front camera for self portraits 2 Tap MODE Wide selfie 3 Face the front camera lens 4 When the device detects your face tap the screen to take a photo of yourself To take a photo using your palm tap and tap the Gesture control switch to activate it Show your palm to the front camera After recognising your palm the device will take a photo after a few se...

Page 49: ...r photos at the two second intervals To take a photo using your palm tap and tap the Gesture control switch to activate it Show your palm to the front camera After recognising your palm the device will take a photo after a few seconds 4 Tick photos you want to save and tap SAVE Camera settings Quick settings On the preview screen use the following quick settings The available options may vary depe...

Page 50: ... use it to take self portraits Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings ...

Page 51: ...ing images or videos 1 Tap Gallery on the Apps screen 2 Select an image or a video Video files show the icon on the preview thumbnail To play a video tap More options Move to the previous screen Share the image with others Delete the image Modify the image To hide or show the menus tap the screen ...

Page 52: ...eos 1 On the Gallery main screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner Creating events 1 Tap S Planner on the Apps screen 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap ...

Page 53: ...t Syncing events and tasks with your accounts On the Apps screen tap Settings Accounts select an account service and then tap the Sync Calendar switch to sync events and tasks with the account To add accounts to sync with open the Apps screen and tap S Planner MORE Manage calendars Add account Then select an account to sync with and sign in When an account is added a green circle is displayed next...

Page 54: ...emos 1 On the Apps screen tap Tools Voice Recorder 2 Tap to start recording Speak into the microphone Tap to pause recording Tap MORE Enable Call rejection to automatically reject incoming calls while recording a voice memo Start recording 3 Tap SAVE to finish recording ...

Page 55: ...s Memo Composing memos Tap on the memos list and enter a memo While composing a memo use the following options Category Create or set a category Tasks Add tick boxes at the beginning of each row to create a list of tasks Image Insert images Drawing Write or draw memos to insert You can select pen thickness and colour Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo t...

Page 56: ...VE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the clock icon next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap on an alarm in the list of alarms World clock On the Apps scree...

Page 57: ...and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTOR...

Page 58: ...stations list View the list of available stations Access additional options Turn the FM radio on or off Add the current radio station to the favourites list Fine tune the frequency Record a song from the FM radio Enter radio station frequency manually Search for an available radio station Scanning radio stations Tap Radio on the Apps screen Tap SCAN and then select a scan option The FM radio scans...

Page 59: ...pending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places Play Music Discover listen to and share music on your device Play Movies TV Watch videos stored on your device and download various content to wat...

Page 60: ...otos Search for manage and edit all your photos and videos from various sources in one place Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting Google Search quickly for items on the Internet or your device ...

Page 61: ...of frequently used settings tap EDIT Then tick items to add or deselect items to remove Wi Fi Connecting to aWi Fi network Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use 1 On the Settings screen tap Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Ne...

Page 62: ... the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct connection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to anot...

Page 63: ...ve data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercia...

Page 64: ... your device to confirm The devices will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Ta...

Page 65: ...mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Mobile hotspot and tethering You may incur additional charges when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other device...

Page 66: ...On the connected device use the device s mobile data connection to access the Internet Data usage Keep track of your data usage amount and customise the settings for the limitation On the Settings screen tap Data usage Mobile data Set the device to use data connections on any mobile network Background data Prevent apps that are running in the background from using a mobile data connection Set mobi...

Page 67: ...ager Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM card for messaging Mobile data Select a SIM or USIM card for data service Smart dual SIM Set the device to allow incoming calls from the othe...

Page 68: ...Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files Refer to Printing for more information Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download...

Page 69: ...et the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap More connection settings Download booster This feature may not be supported by some devices You may incur additional charges when downloading files via the mobile network When you download large files the device ...

Page 70: ...se the device with one tap of your finger Using the quick optimisation feature On the Settings screen tap Smart Manager CLEAN ALL The quick optimisation feature improves device performance through the following actions Identifying apps that use excessive battery power and clearing some memory Deleting unnecessary files and closing apps running in the background Scanning for malware ...

Page 71: ...he usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Storage Check the status of used and available memory capacity You can delete unused and residual files or uninstall apps that you do not use any more RAM Check the amount of available RAM You can close background apps and reduce the amou...

Page 72: ...calls Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtone Change the ringtone settings Vibration pattern Select a vibration pattern Notification sounds Select a default notification sound You can also change the notification settings for each app Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen l...

Page 73: ...is charging Wallpaper Change the wallpaper settings for the Home screen and the locked screen On the Settings screen tap Wallpaper Lock screen and security Change the settings for securing the device and the SIM or USIM card On the Settings screen tap Lock screen and security The available options may vary depending on the screen lock method selected Screen lock type Change the screen lock method ...

Page 74: ...imit your device will perform a factory data reset Encrypt SD card Set the device to encrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Privacy and safety Change the settings f...

Page 75: ... to open selected accessibility menus when you press the Home key three times quickly Notification reminder Set the device to alert you to notifications that you have not checked at the interval Answering and ending calls Change the method of answering or ending calls Single tap mode Set the device to control incoming calls or notifications by tapping the button instead of dragging it TalkBack Act...

Page 76: ...lect an account and select items to sync Registering Samsung accounts You need a Samsung account when using some Samsung apps Register your Samsung account to the device to conveniently use Samsung services 1 On the Settings screen tap Accounts Add account 2 Tap Samsung account 3 Follow the on screen instructions to complete the account setup Once your Samsung account has been registered you can u...

Page 77: ...installed Reset settings Return the device s settings to the factory default settings without deleting data Reset network settings Return the network connection settings to the factory default settings Factory data reset Return the device to the factory default settings and delete all data Language and input Change the settings for text input Some options may not be available depending on the sele...

Page 78: ...ore information Ultra power saving mode Extend standby time and reduce battery consumption by displaying a simpler layout and allowing limited access to an app Refer to Ultra power saving mode for more information App power saving Save battery power by optimising the battery usage for each app Percentage on status bar Set the device to display the remaining battery life Storage View memory informa...

Page 79: ...update the time and date when moving across time zones Set date Set the current date manually Set time Set the current time manually Select time zone Set the home time zone Use 24 hour format Display time in 24 hour format User manual View help information to learn how to use the device and apps or configure important settings On the Settings screen tap User manual About device Access device infor...

Page 80: ...ard You can disable this feature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displ...

Page 81: ...mid conditions or when exposed to water Restart your device to clear any temporary software bugs Ensure that your device software is updated to the latest version If the touchscreen is scratched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal errors If your device freezes or hangs you may need to close apps or turn off the device and turn it on again If your dev...

Page 82: ...nected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provid...

Page 83: ...device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time your device may feel hot to the touch This is normal and should not affect your device s lifespan or performance If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Error...

Page 84: ... supported by the device If a file format is not supported such as DivX or AC3 install an app that supports it To confirm the file formats that your device supports visit www samsung com Your device supports photos and videos captured with the device Photos and videos captured by other devices may not work properly Your device supports multimedia files that are authorised by your network service p...

Page 85: ... obstructed in some locations such as indoors Set the device to useWi Fi or a mobile network to find your current location in these situations Data stored in the device has been lost Always make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appear...

Page 86: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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