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Basics
34
Updating with Smart Switch
Connect the device to a computer and update the device to the latest software.
1
On the computer, visit
to download and install Smart
Switch.
2
On the computer, launch Smart Switch.
3
Connect the device to the computer using a USB cable.
4
If a software update is available, follow the on-screen instructions to update the device.
•
Do not turn off the computer or disconnect the USB cable while the device is
updating.
•
While updating the device, do not connect other media devices to the computer.
Doing so may interfere with the update process. Before updating, disconnect all
other media devices from the computer.
Performing a data reset
Delete all settings and data on the device. Before performing a factory data reset, ensure you
back up all important data stored on the device.
On the Apps screen, tap
Settings
→
Backup and reset
→
Factory data reset
→
RESET
DEVICE
→
DELETE ALL
. The device automatically restarts.