Samsung Galaxy Note10 User Manual Download Page 36

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Basics

Tapping

Tap the screen.

Tapping and holding

Tap and hold the screen for
approximately 2 seconds.

Dragging

Tap and hold an item and drag it to the
target position.

Double-tapping

Double-tap the screen.

Swiping

Swipe upwards, downwards, to the left,
or to the right.

Spreading and pinching

Spread two fingers apart or pinch on
the screen.

Summary of Contents for Galaxy Note10

Page 1: ...www samsung com USER MANUAL English 08 2019 Rev 1 0 SM N970F SM N970F DS SM N975F SM N975F DS SM N976B SM N976B DS ...

Page 2: ...een capture and screen record 50 Entering text Apps and features 53 Installing or uninstalling apps 55 Finder 55 S Pen features 73 Bixby 77 BixbyVision 80 Bixby Home 83 Bixby Routines 85 Reminder 89 Phone 94 Contacts 98 Messages 100 Internet 102 Camera 122 Gallery 127 AR Emoji 134 AR Doodle 135 Always On Display 137 Edge screen 141 Multi window 144 Samsung Pay 147 Samsung Health 150 Samsung Member...

Page 3: ...ndix 235 Accessibility 251 Troubleshooting 257 Removing the battery 177 Samsung DeX 183 Samsung Global Goals 183 Google apps Settings 185 Introduction 185 Connections 186 Wi Fi 188 Bluetooth 190 NFC and payment 192 Data saver 192 Mobile data only apps 193 SIM card manager dual SIM models 193 Mobile Hotspot andTethering 195 More connection settings 198 Sounds and vibration 198 Dolby Atmos surround ...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ... on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightnes...

Page 6: ...he device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water If the device is dropped or receives an impact the water and...

Page 7: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 8: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 9: ... the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan da...

Page 10: ... bottom corners Whether a case is supplied may vary by region or service provider You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accesso...

Page 11: ...tion sensor Touchscreen Edge screen Volume key Side key Power Bixby Proximity Light sensor Earphone jack Multipurpose jack USBType C SIM card Memory card tray S Pen NFC antenna MST antenna Wireless charging coil Rear camera Quadruple Microphone GPS antenna Speaker Flash Main antenna Speaker Microphone ...

Page 12: ...sensor Touchscreen Edge screen Volume key Side key Power Bixby Earphone jack Multipurpose jack USBType C SIM card tray Proximity Light sensor S Pen NFC antenna MST antenna Wireless charging coil Rear camera Triple Main antenna Speaker GPS antenna Flash Microphone Microphone Speaker ...

Page 13: ... Centre Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen ...

Page 14: ...to capture a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear ...

Page 15: ...le using apps press the S Pen button or move the S Pen with the button pressed to launch certain features Refer to Air actions for more information Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Detaching the S Pen Press the end of the S Pen to disengage it Then pull...

Page 16: ...b into the S Pen 2 1 Be careful not to pinch your fingers with the tweezers Do not reuse old nibs Doing so may cause the S Pen to malfunction Do not press the nib excessively when inserting the nib into the S Pen Do not insert the round end of the nib into the S Pen Doing so may cause damage to the S Pen or your device Do not bend or apply excessive pressure with the S Pen while using it The S Pen...

Page 17: ...ty Use only USBType C cable supplied with the device The device may be damaged if you use Micro USB cable To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the US...

Page 18: ...drain quickly To avoid losing power during a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while char...

Page 19: ...rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device Wireless charging The device has a built in wireless charging coil You can charge the battery using a wireless charger sold separately Fast wireless charging You can charge your device faster using the fast wireless charging feature To use this feature you must use a charger and...

Page 20: ...ard or radio frequency identification RFID card such as a transportation card or a key card placed between the back of the device and the device cover Do not place the device on the wireless charger when conductive materials such as metal objects and magnets are placed between the device and the wireless charger The device may not charge properly or may overheat or the device and the cards may be ...

Page 21: ...ing this feature Do not use earphones while sharing power Doing so may affect nearby devices 1 Open the notification panel swipe downwards and then tap Wireless PowerShare to activate it 2 Place the other device on the centre of your device with their backs facing When charging starts a notification sound or vibration will occur The location of the wireless charging coil may vary by device model A...

Page 22: ...y may vary depending on the device s condition or the surrounding environment If the remaining battery power drops below a certain level power sharing will stop SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or serv...

Page 23: ...Basics 23 Single SIM models Galaxy Note10 5G Note10 4 2 1 3 5 Galaxy Note10 4 2 1 3 5 2 1 ...

Page 24: ... 1 3 5 Galaxy Note10 4 2 1 3 5 2 1 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot ...

Page 25: ...ack into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Correct card installation dual SIM models Galaxy Note10 Nano SIM card 1 Nano SIM card Nano SIM card 2 microSD card Galaxy Note10 Nano SIM card 2 Nano SIM card 1 You canno...

Page 26: ...r USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to specific cards Launch the Settings app tap Connections SIM card manager and then set the feature preferences for your cards in Preferred SIM card Memory card microSD card Galaxy Note10 5G Note10 Installing a memory card Your device s memory card capacity may vary f...

Page 27: ...Frequent writing and erasing of data shortens the lifespan of memory cards When inserting a memory card into the device the memory card s file directory appears in the My Files SD card folder 4 2 1 3 5 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from t...

Page 28: ...o not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A ...

Page 29: ...ns to set up your device Turning the device off 1 To turn off the device press and hold the Side key and theVolume Down key simultaneously Alternatively open the notification panel and tap Side key Volume Down key 2 Tap Power off To restart the device tap Restart You can set the device to turn off when you press and hold the Side key Launch the Settings app tap Advanced features Side key and then ...

Page 30: ...ernatively open the notification panel and tap Emergency mode To deactivate emergency mode tap Turn off Emergency mode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen in...

Page 31: ...counts Samsung account Help Creating a Samsung account If you do not have a Samsung account you should create one You can create a Samsung account using your email address 1 Launch the Settings app and tap Accounts and backup Accounts Add account Samsung account Alternatively launch the Settings app and tap 2 Tap Create account 3 Follow the on screen instructions to complete creating your account ...

Page 32: ...account password and then tap OK Transferring data from your previous device Smart Switch You can use Smart Switch to transfer data from your previous device to your new device Launch the Settings app and tap Accounts and backup Smart Switch This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright serious...

Page 33: ...nstructions to transfer data from the previous device After the data is done transferring you can view a list of the transferred data on your device Do not disconnect the USB cable or USB connector USBType C from the device when you are transferring files Doing so may cause data loss or device damage A USB connector may not be supplied depending on the region or model Certain USB connectors may no...

Page 34: ...an item to transfer and tap Send 6 On your device tap Receive 7 Follow the on screen instructions to transfer data from your previous device After the data is done transferring you can view a list of the transferred data on your device Backing up and restoring data using external storage Transfer data using external storage such as a microSD card 1 Back up data from your previous device to externa...

Page 35: ...ata from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen...

Page 36: ...e screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 37: ...eturn to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Full screen gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear where the soft...

Page 38: ...evice s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Edge panel handle Favourite apps Screen indicator ...

Page 39: ... Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Home screen settings and then tap the Apps button switch to activate it The Apps button will be added at the bottom of the Home screen Apps button ...

Page 40: ...ew the screen in landscape mode Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at ...

Page 41: ...ed apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap Add apps on the folder Tick the apps to add and tap Add You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be ...

Page 42: ... panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a wid...

Page 43: ...ns listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Some indicator icons appear only when you open the notification panel The indicator icons may appear differently depending on the service provider or model Icon Meaning No signal Signal strength Roaming outside of normal ser...

Page 44: ...Pen disconnected S Pen battery power level Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level ...

Page 45: ... screen Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will require an unloc...

Page 46: ...ce to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen Secure lock settings unlock the screen using the preset screen lock method and then tap the Auto factory reset switch to activate it Notification panel When you receive new notifications such as messages or missed calls indicator ico...

Page 47: ...ication settings Quick setting buttons Preferred SIM or USIM card for each option Tap and hold to access the SIM card manager dual SIM models Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain features Swipe downwards on the notification panel to view...

Page 48: ...ture a screenshot while using the device and write on draw on crop or share the captured screen You can capture the current screen and scrollable area Use the following methods to capture a screenshot Captured screenshots will be saved in Gallery Key capture Press the Side key and theVolume Down key simultaneously Swipe capture Swipe your hand to the left or right across the screen Air command cap...

Page 49: ...for the screenshot you want Share the screenshot with others If the options are not visible on the captured screen launch the Settings app tap Advanced features Screenshots and screen recorder and then tap the Screenshot toolbar switch to activate it Screen record Record the screen while using your device Open the notification panel swipe downwards and then tap Screen recorder to activate it After...

Page 50: ...next line Delete a preceding character Enter symbols Enter uppercase For all caps tap it twice Additional keyboard functions Enter a space View more keyboard functions Changing the input language Tap Languages and types Manage input languages and select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space...

Page 51: ...aracter appears Additional keyboard functions Some features may not be available depending on the region or service provider Predict words based on your input and show word suggestions To return to the keyboard functions list tap Enter emoticons Enter stickers You can also enter My Emoji stickers that look like you Refer to Using My Emoji stickers in chats for more information Attach animated GIFs...

Page 52: ...r words while using certain features such as when browsing webpages 1 Tap and hold over a word that you want to look up 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries tap next to a dictionary and then tap Install to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the ...

Page 53: ... Install To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download free apps...

Page 54: ...e information on your device When you open an app a pop up window may appear and request access to certain features or information Tap Allow on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permissio...

Page 55: ...arch for more content S Pen features Air actions Control apps remotely by using the S Pen connected to your device via Bluetooth Low Energy BLE For example you can quickly launch apps such as the camera app by pressing and holding the S Pen button Also while using the camera app you can take a photo by pressing the button once While playing music you can turn the volume up if you lift the S Pen up...

Page 56: ...the device the S Pen will be disconnected from the device and the icon will turn grey To use the Air actions feature again connect the S Pen with the device by reinserting the S Pen into the slot Taking photos with the S Pen Even though you take photos with your device placing for a distance you can easily take photos by pressing the S Pen button without setting a timer 1 Launch the Camera app 2 P...

Page 57: ...ns setting screen tap Hold down Pen button to and then select an app or feature To change actions for each app open the Air actions setting screen and select an app under App actions You can change actions by tapping items under Pen button or Gestures S Pen battery power level Set an app or a feature to launch Set actions for each app Set actions for camera and media apps ...

Page 58: ...n air actions and then tap again to reactivate it 3 Tap Connect new S Pen S Pen will be connected You may experience a brief delay before it finishes connecting You can only connect Samsung approved S Pens that support Bluetooth Low Energy BLE Do not detach the S Pen from the device when it is being connected Doing so will interrupt the process If it fails to connect or you want to use the previou...

Page 59: ...equently used apps To open the Air command panel detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button You can also tap the Air command icon with the S Pen Drag upwards or downwards on the Air command panel and select a function or app you want When the screen is off or locked with a screen lock method removing the S Pen will not open the Air command panel Cr...

Page 60: ...content and the hidden content on an elongated page such as a webpage Refer to Screen write for more information Live messages Instead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live messages for more information AR Doodle Record fun videos with virtual handwriting or drawings on ...

Page 61: ... not appear on the screen launch the Settings app tap Advanced features S Pen and then tap the Floating icon switch to activate it While using apps that support the Air actions feature you can view actions available with each app by hovering the S Pen over the Air command icon Create note Create notes easily in a pop up window without launching the Samsung Notes app 1 Open the Air command panel an...

Page 62: ...open the Air command panel and tap Smart select 2 Select a desired shape icon on the toolbar and drag the S Pen across the content you want to select 3 Select an option to use with the selected area Extract text Extract text from the selected area Pin to screen Pin the selected area to the screen Automatically changes the appearance of the selected area Write or draw on the selected area Share the...

Page 63: ...rame to resize Select a quality Adjust the position 4 Tap Record to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap Stop to stop capturing 6 Select an option to use with the selected area Write or draw on...

Page 64: ...ite The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap Scroll capture repeatedly until screen capture is complete and then tap Done 3 Write a memo on the screenshot Undo Redo Pen colour Pen type Pen radius 4 Select an option to use with the screenshot S...

Page 65: ...Customise background image and tap Done or Start drawing Gallery Set a photo or a video saved in Gallery as a background image Camera Take a photo or record a video and set it as a background image Colour Select a background colour 3 Write or draw on the live message screen Preview Start over Undo Message input limit Change the pen radius Change the file format Change the writing effect Change the...

Page 66: ... translate open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear To listen to the pronunciation of the original text tap The icon may not appear dependin...

Page 67: ...d translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognised the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyVision panel ...

Page 68: ...tio Change the size of the magnifier Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view For example launch a map app open the Air command panel and then tap Glance The app will be reduced to a thumbnail at the bottom of the screen While browsing webpages hover the S Pen over the thumbnail to open the map app on the full screen and quickly...

Page 69: ...o Remove at the top of the screen Write on calendar Fill in your plans easily and quickly by writing or drawing on the calendar screen Open the Air command panel tap Write on calendar and then fill in your plans on the calendar When you are finished tap Save To edit it tap Undo Redo Eraser Pen settings You can use this feature only on the calendar of monthly view ...

Page 70: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 71: ...ctivated launch the Settings app tap Advanced features S Pen and then tap the Screen off memo switch to activate it Creating a screen off memo 1 When the screen is off detach the S Pen or hover the S Pen over the screen and press the S Pen button 2 Write or draw a memo To extend the page tap 3 To pin the memo on the Always On Display tap Pin to Always On Display The pinned memo will not be saved y...

Page 72: ... pin the edited memo on the Always On Display again the original memo will be saved to Samsung Notes Screen off memo To minimise the pinned memo double tap The memo will be displayed as the icon on the Always On Display To view the memo again double tap If you do not perform any actions for a certain period after opening a memo the memo will be automatically minimised Minimise the memo Pinned memo...

Page 73: ...remote OK Now you can unlock the screen by pressing the S Pen button Bixby Introduction Bixby is a user interface that helps you use your device more conveniently You can talk to Bixby or type text Bixby will launch a function you request or show the information you want It also learns your usage patterns and environments The more it learns about you the more precisely it will understand you To us...

Page 74: ...rms and conditions 1 Press and hold the Side key Alternatively launch the Bixby app Sign in to your Samsung account Select a language Side key 2 Select the language to use with Bixby 3 Tap Sign in to Samsung account and follow the on screen instructions to sign in to your Samsung account If you are already signed in your account information will appear on the screen 4 Follow the on screen instruct...

Page 75: ...Alternatively say Hi Bixby and when the device emits a sound say what you want For example while pressing and holding the Side key say How s the weather today The weather information will appear on the screen If you want to know the weather tomorrow while pressing and holding the Side key just say Tomorrow Because Bixby understands the context of the conversation it will show you tomorrow s weathe...

Page 76: ...Bixby Register your voice so that Bixby will respond to your voice when you say Hi Bixby 1 Launch the Bixby app and tap Settings Voice wake up 2 Tap the Wake with Hi Bixby switch to activate it 3 Follow the on screen instructions to complete the setup Now you can say Hi Bixby and when the device emits a sound start a conversation Communicating by typing text If your voice is not recognised due to ...

Page 77: ...byVision features Search for images Search for locations Experience the AR feature Extract or translate text To use this feature the device must be connected to aWi Fi or mobile network To use some BixbyVision features you must sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may ...

Page 78: ...f you want to know the title of a photo or image use the BixbyVision features The device will search for and show you related information or images with similar characteristics 1 Launch the Camera app and tap BixbyVision 2 Tap Lens and keep the object within the screen to recognise it 3 Select a search result with Image on it The similar images will appear Translating or extracting text Recognise ...

Page 79: ... BixbyVision features The device will search for and show you the sales happening in the nearby stores Available features may vary depending on the region or service provider 1 Launch the Camera app and tap BixbyVision 2 Tap and point the camera towards the direction you want to search for places You can view basic information about nearby places If you want to search for places in another directi...

Page 80: ...e provider 1 Launch the Camera app and tap BixbyVision 2 Tap Apps and select the feature you want Bixby Home On the Bixby Home screen you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine To view more content connect to aWi Fi or mobile network To fully use this feature you must sign in to your Samsung account Activating Bixby Home ...

Page 81: ...ching this feature for the first time or after performing a data reset follow the on screen instructions to complete the setup 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close Bixby Home swipe to the left on the screen or tap the Back button ...

Page 82: ... to top To unpin a card tap Unpin To stop displaying a card on the list drag the card to the right and tap Don t show again To hide a card from the list drag the card to the right and tap Hide for now Selecting apps to show as cards Add or delete apps to show as cards on the Bixby Home screen On the Bixby Home screen tap Cards select an app and then tap the switches next to items to add or delete ...

Page 83: ... and ears when you use the device before going to bed Adding routines Add routines to use your device more conveniently When you add a routine you can set its running condition to auto or manual Adding recommended routines When your device learns your usage patterns it will recommend adding useful or frequently used features as routines When the recommendation notification appears tap View all and...

Page 84: ...the Settings app and tap Advanced features Bixby Routines 2 Enter a routine name 3 Tap set conditions and then tap Next If you want to set the routine s running condition to manual tap Start button tapped 4 Tap set actions and then tap Done For manual routines you can add them to the Home screen as widgets and access them quickly When a pop up windows appears tap Add Using routines Running auto ro...

Page 85: ... edit a routine select a routine and tap Alternatively tap the condition or action you want to edit To delete routines tap Delete tick routines to delete and then tap Delete Reminder Create reminders to schedule to do items or to view content later You will receive notifications at the preset time or location for each reminder To receive more accurate notifications connect to aWi Fi or mobile netw...

Page 86: ...nd the Reminder app icon will be added to the Apps screen Creating reminders Create reminders with various methods Reminder will alert you if you create a reminder with a specified time or location setting You can also save various content such as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder...

Page 87: ...location to home 4 Tap When I arrive at Done 5 Tap Save to save the reminder When you arrive at home the Water the flowers notification will appear Checking reminder notifications At the preset time or location a notification pop up window will appear Tap Complete or Snooze ...

Page 88: ...checklist Add an image Completing reminders Mark reminders that you do not need to be reminded of as complete On the reminders list select a reminder and tap Complete Alternatively drag the reminder to the left Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed Edit 2 Tick items to restore and tap Restore Reminders will be added to the reminders li...

Page 89: ...e a preceding character Search for a contact Access additional options Add the number to the contacts list Making calls from call logs or contacts list Launch the Phone app tap Recents or Contacts and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features Motions and gestures and then tap the Swipe to call ...

Page 90: ... outside the circle Making calls by searching for nearby places You can easily make calls to places near your current location by searching for their information You can search for nearby places by category such as restaurants or stores or by selecting recommended hot places Launch the Phone app tap Places and then select a category or tap and enter a business name in the search field Or select on...

Page 91: ...f a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap Recents to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Blocked numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Don...

Page 92: ...to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off...

Page 93: ...and tap Recents 2 Tap a caller s image and tap Add or tap a phone number and tap Add to Contacts 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contacts This allows you to view the caller s information when they call without having them listed in Contacts ...

Page 94: ...ting a new contact 1 Launch the Contacts app and tap 2 Select a storage location and tap Select 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap Save ...

Page 95: ...contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Accounts and select the account to sync with 2 Tap Sync account and tap the Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following ...

Page 96: ...sharing feature To use this feature you must sign in to your Samsung account The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap Tap here to share your profile and tap the switch to...

Page 97: ...members at the same time Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick c...

Page 98: ... are roaming 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty Enter recipients Enter a message Enter stickers Attach files Recipient Send the message 3 Tap to send the message ...

Page 99: ...s apart or pinch on the screen Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block numbers and messages Block numbers 2 Tap Inbox and select a contact or a phone number Or tap Contacts select contacts and then tap Done To manually enter a number enter a phone number under Enter number and tap Setting the message ...

Page 100: ...t Deleting messages 1 Launch the Messages app and tap Conversations 2 On the messages list select a contact or a phone number 3 Tap and hold a message then tap Delete To delete multiple messages tick messages you want to delete 4 Tap Delete Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently Browsing webpages 1 Launch...

Page 101: ...s tab manager View your bookmarks Using secret mode In secret mode you can separately manage open tabs bookmarks and saved pages You can lock secret mode using a password and your biometric data Activating secret mode In the toolbar at the bottom of the screen tap Turn on Secret mode If you are using this feature for the first time set whether to use a password for secret mode In secret mode the d...

Page 102: ...o not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Side key twice quickly On the locked screen drag outside the circle Some methods...

Page 103: ...o Camera settings BixbyVision AR Emoji Take a photo Preview thumbnail Shooting modes Current mode Scene optimiser button Select a lens Switch between the front and rear cameras Options for current shooting mode The preview screen may vary depending on the shooting mode and which camera is being used The camera automatically shuts off when unused Make sure that the lens is not damaged or contaminat...

Page 104: ...ook just like the actual view Use this feature to take landscape photos To correct the distortion in photos taken with the Ultra wide lens tap on the preview screen tap Save options and then tap the Ultra wide shape correction switch to activate it The wide angle lens lets you take basic photos or record normal videos The telephoto lens 2x optical zoom lets you take photos or record videos by enla...

Page 105: ...ding on the surroundings to capture photos easily The intelligent camera feature automatically recognises the subject and optimises the colour and any effects On the shooting modes list tap Photo and tap to take a photo Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject On the shooting modes list tap Photo When the camer...

Page 106: ...e this feature tap the scene optimiser button on the preview screen Shot suggestions The camera suggests the ideal composition for the photo by recognising the position and angle of your subject On the preview screen tap and tap the Shot suggestions switch to activate it 1 On the shooting modes list tap Photo A guide will appear on the preview screen 2 Point the guide at the subject The camera rec...

Page 107: ...ake a photo Guide Ideal composition Taking selfies You can take self portraits with the front camera 1 On the shooting modes list tap Photo 2 On the preview screen swipe upwards or downwards or tap to switch to the front camera for self portraits 3 Face the front camera lens To take self portraits with a wide angle shot of the landscape or people tap 4 Tap to take a photo ...

Page 108: ...ven after you take a photo Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap Video 2 Tap to record a video To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap AF lock to cancel the manually set fo...

Page 109: ...ound effect and edit it after taking a photo Blur Big circle Zoom Colour point Spin Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar colour to the background The subject or background is plain ...

Page 110: ...iew screen tap to take a photo Background effect intensity adjustment bar Background effects Select a lens Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature 1 Select a photo taken with the Live focus feature and tap Change background effect 2 Select a background effect you...

Page 111: ...rd videos where the background is blurred and the subject stands out clearly 1 On the shooting modes list tap Live focus video 2 Select a background effect you want To adjust the intensity of the background effect drag the adjustment bar to the left or right 3 Tap to record a video 4 Tap to stop recording the video Use this feature in a place that has sufficient light The background blur may not b...

Page 112: ... insufficient or poor lighting some of the following situations may occur The screen may appear dark due to the small amount of light The screen may flicker in certain lighting conditions such as in places with fluorescent lighting Noise may occur Recording super slow motion videos Record a video by capturing a single moment that the subject is moving 1 On the shooting modes list tap Super Slow mo...

Page 113: ...tion detection area When recording under flickering light such as in places with fluorescent lighting 1 On the shooting modes list tap Super Slow mo 2 Tap The motion detection feature will be activated and the motion detection area will appear on the preview screen To move the motion detection area tap the area inside the frame and drag it to a new location To adjust the area size tap a corner of ...

Page 114: ...crop out a desired section of the video drag the start bracket and the end bracket to the desired points to select the section to keep To edit the super slow motion section drag to the left or right Start bracket End bracket Super slow motion section Change the background music Slow motion mode Record a video for viewing it in slow motion You can specify sections of your videos to be played in slo...

Page 115: ...tion section drag to the left or right Slow motion section Start bracket End bracket Food mode Take photos of food with more vibrant colours 1 On the shooting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adju...

Page 116: ...taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Pro mode Capture photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to...

Page 117: ... to auto focus mode tap MANUAL Select an appropriate white balance so images have a true to life colour range You can set the colour temperature Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure If the shutter speed is set manually you cannot change the exposure value The exposure value will change and be displayed ...

Page 118: ...he preview thumbnail and tap Play hyperlapse to view the video Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode Activate or deactivate the flash Select the length of the delay before the camera automatically takes a photo Select an aspect ratio for photos Apply a filter effect...

Page 119: ...hange the recording time of super slow mo videos Camera settings On the preview screen tap Some options may not be available depending on the shooting mode Intelligent features Scene optimiser Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene Shot suggestions Set the device to suggest the ideal composition for the photo by r...

Page 120: ...result in higher quality videos but they will take up more memory Advanced recording options Set the device to use an advanced recording option If you activate the High efficiency video feature you can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory If you activate the HDR10 video feature you can record ...

Page 121: ...the 2x optical zoom Pictures as previewed Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them Grid lines Display viewfinder guides to help composition when selecting subjects Location tags Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings...

Page 122: ...dditional options Delete the image Share the image with others Modify the image BixbyVision Add the image to favourites You can create a movie animated GIF or collage from multiple images On the list tap or tap Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types or locations To search for images by ...

Page 123: ...forward Pause and resume playback Change the screen ratio Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjo...

Page 124: ...s Location information Auto created content Tags Edit information People information Viewing photos or videos by category You can view photos and videos by category Launch the Gallery app tap Pictures or Albums and then drag the list downwards to select a category Videos View the videos saved in your device Favourites View your favourite photos and videos Locations View photos and videos taken in ...

Page 125: ...ice will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Launch the Gallery app tap Stories and then select a story Creating stories Create stories with various themes 1 Launch the Gallery app and tap Stories 2 Tap Create story 3 Enter a title for the story and tap Create 4 Tick...

Page 126: ... tap the Sync with Samsung Cloud switch to activate it The Gallery app and Samsung Cloud will be synced Deleting images or videos 1 Launch the Gallery app 2 Select an image or a video to delete To delete multiple files tap and hold a file to delete on the list and tick more files to delete 3 Tap or Delete Using the recycle bin feature You can keep the deleted images and videos in the recycle bin T...

Page 127: ...nd record videos using My Emojis character Emojis or stickers You can customise My Emoji s features such as the face shape or hairstyle and decorate My Emoji with various accessories You can also express yourself in fun ways using My Emoji stickers during a conversation My Emojis Stickers Character Emojis ...

Page 128: ...ne The My Emoji and My Emoji stickers are now created You can view My Emoji stickers in the My Emoji Studio Refer to My Emoji stickers for more information Create My Emoji You can use the AR Emoji feature in both the front and rear cameras If you are using the rear camera it will automatically switch to the front camera To switch between cameras swipe upwards or downwards on the preview screen Del...

Page 129: ... your own My Emoji stickers Available options may vary depending on the region or service provider My Emoji Studio Launch the Camera app and tap AR Emoji Studio My Emoji Studio will appear Select a My Emoji to edit Change the My Emoji Studio s background Edit the My Emoji Capture the current screen Create stickers ...

Page 130: ...twork Viewing My Emoji stickers In the My Emoji Studio tap Stickers Then you can view My Emoji stickers Create your own stickers Creating your own stickers 1 In the My Emoji Studio tap Stickers Make custom stickers 2 Edit stickers how you want Add stickers Select the sticker s background Select an expression Select an action Enter text Write or draw on stickers 3 Tap Save ...

Page 131: ...ing My Emoji stickers in the Messages app 1 While composing a message in the Messages app tap on the Samsung keyboard 2 Tap the My Emoji icon 3 Select one of the My Emoji stickers The My Emoji sticker will be inserted My Emoji icon Deleting My Emoji stickers On the Samsung keyboard tap and tap at the bottom of the keyboard Select the My Emoji stickers you want to delete and tap Delete ...

Page 132: ...2 Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes Basic Mask Mini motion 1 Launch the Camera app and tap AR Emoji 2 Select a My Emoji you want to use My Emoji ...

Page 133: ... share the photos and videos that you have captured in Gallery Capturing photos or videos with character Emojis or stickers Character Emojis mimic your expressions You can also apply sticker effects that follow your face 1 Launch the Camera app and tap AR Emoji 2 Select a character Emoji or tap Stickers and select a sticker you want to use Stickers Character Emoji 3 Tap to take a photo or swipe to...

Page 134: ...aunch the Camera app and tap Video on the shooting modes list 2 Tap and select a mode you want When the camera recognises the subject the recognition area will appear on the screen Face Doodle on a face Everywhere Doodle anywhere else 3 Write or draw in the recognition area If you tap and then begin to doodle you can record yourself doodling Recognition area Change the pen type and colour Redo Und...

Page 135: ...een while it is turned off Also you can set the time to display the Always On Display Launch the Settings app tap Lock screen Always On Display and then select the mode you want Tap to show The Always On Display appears for 10 seconds when you tap the screen Show always The Always On Display continuously appears Show as scheduled The Always On Display appears during the time you set Tap Set schedu...

Page 136: ... to move to the music controller 4 Tap the icons to control the playback Displaying an image to the Always On Display 1 Launch the Settings app Lock screen Clock style Always On Display 2 Drag the types list to the left and select the type with an image on it 3 Tap and select an image To insert an animated GIF tap GIF and select a file 4 Tap Done Deactivating the Always On Display feature Launch t...

Page 137: ...atures from the Edge panels Using the Edge panels Drag the Edge panel handle towards the centre of the screen If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Edge panel Edge panel settings ...

Page 138: ...e panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 On the Apps edge panel select an app to launch it Editing the Apps edge panel To add an app tap on the panel and tap an app from the apps list To create a folder on the panel tap on the panel tap and hold an app fro...

Page 139: ...bottom when opened in the split screen view 4 Tap Done Edge lighting You can set the device to light up the edges of the screen and display a pop up window when you receive notifications such as new messages When a pop up window appears while using an app drag the window downwards to quickly view the content and perform available actions Managing notifications to display as the edge lighting 1 Lau...

Page 140: ...eceive a message while watching a video or playing a game you can view the message and reply to it without switching the screen When you receive a notification with edge lighting while using an app drag the notification downwards This feature is only available to apps that support the Multi window and edge lighting features To view supported apps launch the Settings app tap Display Edge screen Edg...

Page 141: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 142: ...n the upper window 3 On the lower window swipe left or right to select another app to launch To launch apps not on the list of recently used apps tap the Home button or Back button and select an app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the win...

Page 143: ...pe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Adjust the transparency level Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 144: ...samsung pay To use this feature you must sign in to your Samsung account and register your biometric data Refer to Samsung account and Fingerprint recognition for more information To make payments with Samsung Pay the device may be required a connection to aWi Fi or mobile network depending on the region This app s availability and supported features may vary depending on the region or service pro...

Page 145: ...4 Register your fingerprint to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com samsung...

Page 146: ...he Samsung Pay 3 Touch the back of your device to the card reader When the card reader recognises the card information the payment will be processed Payments may not be processed depending on your network connection The verification method for payments may vary depending on the card readers Cancelling payments You can cancel payments by visiting the place where you made them On the cards list swip...

Page 147: ...alth tips Using Samsung Health Launch the Samsung Health app When running this app for the first time or restart it after performing a data reset follow the on screen instructions to complete the setup Some features may not be available depending on the region To add items to the Samsung Health home screen tap Manage items and then select items View and manage trackers View health tips Monitor you...

Page 148: ...reen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the steps tracker while travelling by car or train vibration may affect your step count You can check your current steps...

Page 149: ... on the server for data backup purposes Personal information may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Erase personal data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additiona...

Page 150: ...bmit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung account for more information Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen You can also insert images or voice recordings into your notes Creating notes 1 Launch the Samsung Notes app and tap 2 Select an input method from the too...

Page 151: ...poser screen tap to write or draw with the S Pen You can enter your handwriting more easily if you magnify the screen by spreading two fingers on it Pen Eraser Undo Redo Favourite pens Change styles Select and edit Convert handwriting to text Change the background colour ...

Page 152: ... or drawing on the screen tap to change the pen type line thickness or pen colour Change the line thickness Change the pen colour Change the pen type Select a new colour using the colour picker Select colour sets to show Using the eraser When you want to erase handwriting from a note tap and select an area to erase Alternatively select an area while pressing and holding the S Pen button To change ...

Page 153: ...e the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of the input field 1 On the Samsung Notes main screen tap Add ons and tap the Easy writing pad switch to activate it 2 On the note composer screen swipe to the left on the toolbar at the bottom of the screen and ta...

Page 154: ...e size of the selection tap the input and drag a corner of the frame that appears 3 Edit the input using the available options Cut Cut out the input To paste it to another location tap and hold the location and then tap Paste Copy Copy the input To paste it to another location tap and hold the location and then tap Paste Delete Delete the input Change style Change styles Select a colour or line th...

Page 155: ...thickness you want 3 Point the S Pen toward where you want to apply the style The icon will appear 4 Tap where you want to change the style Converting handwriting to text After writing on the screen tap it with your finger To select all of your handwriting on the current page tap Options will appear in the preview window To replace the handwriting with the text tap Convert ...

Page 156: ...e the brush colour Redo Post the painting to PENUP Undo Change the brush settings Eraser Insert the painting into the note Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Pin to home screen The note will be added to the Home screen Saving a note as a reminder You can save a note as a remin...

Page 157: ...e notes to delete 3 Tap Delete PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile Your activities View artwork by category You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 158: ...p Save and post If you want to apply a filter to your artwork tap Choose a filter select a filter you want and then tap Next This option will not appear when you select From Gallery 4 Enter a title description and hashtag 5 Tap Post Posting artwork from other apps To post your artwork from Gallery or other drawing apps select the artwork from an app and tap PENUP Colouring images Using the various...

Page 159: ...ng an image You can easily draw a nice image 1 Launch the PENUP app and tap Live drawing 2 Select an image 3 Tap Learn to draw 4 To draw on the image tap to pause the playback You can change the playback speed by tapping 5 When you are finished tap The original image will be hidden and you can see the image you drew ...

Page 160: ...rew by hiding the photo 1 Launch the PENUP app 2 Tap Photo drawing 3 Tap Take picture take a photo and then tap OK Alternatively tap Select from Gallery and select a photo 4 Select the area to draw adjust the transparency level or apply a sketch filter and then tap Done The selected area will be added as a background 5 Draw on the photo 6 When you are finished tap The photo will be hidden and you ...

Page 161: ...r to the wearable device s user manual for more information about how to connect and use the wearable device with your device Calendar Manage your schedule by entering upcoming events or reminders in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to ...

Page 162: ...ect the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Add new account Then select an account to sync with and sign in When an account is added a blue circle is displayed next to the account name Voice Recorder Introdu...

Page 163: ...ndard This is the normal recording mode Interview The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides Speech to text The device records your voice and simultaneously converts it to on screen text For best results keep the device near your mouth and speak loudly and clearly in a quiet place If the voice memo system la...

Page 164: ... sound sources tap for the corresponding direction that sound is to be muted The icon will change to and the sound will be muted Muted sound source Unmuted sound source My Files Access and manage various files stored in the device or in other locations such as cloud storage services Launch the My Files app View files that are stored in each storage To check for unnecessary data and free up the dev...

Page 165: ...t field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap Dismiss to stop an alarm If you have previously enabled the snooze option tap Snooze to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap Delete World Clock Launch the Clock app and tap World Clock Creating clocks ...

Page 166: ...p set the duration and name and then tap Add 2 Set the duration and tap Start To open the keypad to enter the duration tap the duration input field 3 Tap Dismiss when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion too...

Page 167: ...iew tips Change the performance mode View more games and install them Access additional options Using Game Launcher 1 Launch the Game Launcher app If Game Launcher does not appear launch the Settings app tap Advanced features and then tap the Game Launcher switch to activate it 2 Tap a game from the games list To find more games drag the screen upwards Games downloaded from Play Store and Galaxy S...

Page 168: ...tivate it Battery power efficiency may vary by game Game Booster Introduction Game Booster lets you play games in a better environment and provides you with useful options via the Game Booster panel Using Game Booster To open the Game Booster panel while playing games tap on the navigation bar If the navigation bar is hidden drag upwards from the bottom of the screen to show it If you have set the...

Page 169: ...the navigation bar Screen touch lock Lock the touchscreen while the game is being played To unlock the touchscreen drag the lock icon in any direction Screenshot Capture screenshots Setting how to display incoming calls and notifications during games You can enjoy your games without being disturbed even when you receive a call or notification Tap Block during game Calls and notifications and selec...

Page 170: ...or children when they use the device Using Kids Home Open the notification panel swipe downwards and then tap Kids Home to activate it The Kids Home screen will appear When starting Kids Home for the first time or after performing a data reset follow the on screen instructions to complete the setup On the Kids Home screen select the app you want to use Access additional options Available apps Kids...

Page 171: ...or content supported by Kids Home and add them Show Content page Set the device to display the Samsung partner s content page on the Kids Home screen Closing Kids Home To close Kids Home tap the Back button or tap Close Kids Home and then enter your unlock code SmartThings Introduction Control and manage smart appliances and Internet ofThings IoT products with your smartphone Connecting with nearb...

Page 172: ...e region or service provider Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending ...

Page 173: ...ons to connect devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Launch the SmartThings app The list of connected devices will appear 2 View the status of devices on the list To control the devices select a device When the device controller supplied with the selected device ...

Page 174: ...ou want to add and then tap Done 3 Tap Done Your location will be added To add devices to the location tap Add device or tap Add device and follow the on screen instructions to register devices Adding scenes Add a scene and register devices to it to control multiple devices at the same time 1 Launch the SmartThings app 2 Tap and select a location 3 Tap Scenes Add scene 4 Enter the scene name 5 Tap...

Page 175: ...utomation Custom automation 4 Tap under If set the activation conditions for the automation and then tap Next 5 Tap under Then set actions to perform and then tap Done 6 Enter the automation name and tap OK Receiving notifications You can receive notifications from connected devices on your smartphone For example when the laundry is finished you can receive a notification on your smartphone To set...

Page 176: ...are content with them via the corresponding app select a person s icon If the feature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Share large files Share large files Upload files to the Samsung storage server and share them with others via aWeb link To use this feature your phone number must be verifie...

Page 177: ... simultaneously use your smartphone Connecting devices and starting Samsung DeX Connecting to an external display You can connect your smartphone to an external display using an HDMI adaptor USBType C to HDMI or DeX Pad The following content is about how to use the HDMI adaptor HDMI adaptor USBType C to HDMI DeX Pad All accessories are sold separately Use only official Samsung DeX supported access...

Page 178: ...ng your smartphone s screen the Samsung DeX screen will appear on the connectedTV or monitor HDMI cable HDMI adaptor USBType C to HDMI Connecting to a computer You can use Samsung DeX by connecting your smartphone to a computer using a USB cable 1 Connect your smartphone to a computer using a USB cable 2 Open the notification panel tap Samsung DeX The screen for the app installation instructions w...

Page 179: ...ng on an external display Controlling with an external keyboard and mouse You can use a wireless keyboard mouse Refer to the respective device s manual for more information You can set the mouse pointer to flow from the external display to the smartphone s screen Launch the Settings app select Samsung DeX Mouse trackpad and then select the Flow pointer to phone screen switch to activate it You can...

Page 180: ...r smartphone s case has a front cover open the front cover to use your smartphone as a touchpad If the front cover is closed the touchpad may not work properly If your smartphone s screen turns off press the Side key or double tap the screen to turn on the screen Using the screen keyboard When you enter text to send messages create notes or perform other tasks a screen keyboard will appear automat...

Page 181: ... can multitask by running multiple apps simultaneously You can also check your smartphone s notifications and status Samsung DeX home screen Samsung DeX panel Taskbar Favourite apps Status bar Quick access toolbar Apps button The Samsung DeX screen layout may differ depending on the connected device When starting or ending Samsung DeX running apps may be closed Some apps or features may not be ava...

Page 182: ...Samsung DeX and smartphone simultaneously While using Samsung DeX you can use separate apps on the external display or the computer and your smartphone simultaneously For example while watching a video on the connectedTV or monitor you can create a note on your smartphone On the connectedTV or monitor launch an app to run on the Samsung DeX screen Then launch another app on your smartphone Locking...

Page 183: ... were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Google apps Google provides entertainment social network and business apps You may require a...

Page 184: ...ections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google S...

Page 185: ...ormation Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option NFC and payment S...

Page 186: ...nformation SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to SIM card manager dual SIM models for more information Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth Ref...

Page 187: ...p Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi Fi Direct connection request Sending and receiving data You can share data such as contacts or media files with other devices The following a...

Page 188: ...uced Some devices especially those that are not tested or approved by the Bluetooth SIG may be incompatible with your device Do not use the Bluetooth feature for illegal purposes for example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices...

Page 189: ... visibility option 3 Accept the Bluetooth connection request on the other device Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Tap Advanced tap the Dual audio switch to ac...

Page 190: ...or transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Reading information from NFC tags Use the NFC feature to read product information from NFC tags 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Place the NFC antenna area on the back of ...

Page 191: ...ns NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data with the NFC feature Transfer data such as images or contacts with other devices by touching your device s NFC antenna to the other device s NFC antenna 1 On the Settings screen tap Connections NFC and payment and tap the switch to activate it 2 Tap the An...

Page 192: ... while Data saver on and select apps Mobile data only apps Select apps to always use the mobile data even when your device is connected to aWi Fi network For example you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected Even if you do not deactivate theWi Fi feature the apps will launch using the mobile data On the Settings ...

Page 193: ...ature is enabled you may incur additional charges for call forwarding depending on the region or service provider Mobile Hotspot andTethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTetheri...

Page 194: ...d select your device from theWi Fi networks list To connect without entering the password tap and scan the QR code with the other device If the mobile hotspot is not found on your device tap Configure Mobile Hotspot tick Show advanced options and then deselect Hide my device and Use 5 GHz band when available If the other device cannot connect to the mobile hotspot on your device tap Allowed device...

Page 195: ... to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up virtual networks VPNs on your device to connect to a school or company s private network Private DNS Set the device to use the security enhanced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network s...

Page 196: ... While viewing content such as images or documents access the options list tap Print All printers and then select a printer Printing methods may vary depending on the content type MirrorLink You can display your device s screen on the vehicle s head unit monitor Connect your device to a vehicle to control your device s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap C...

Page 197: ...imultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster This feature may not be supported by some devices You may incur additional charges when downloading files via the mobile network When you download large files the device may heat up If the device exceeds a set temperature the feature will turn o...

Page 198: ... UseVolume keys for media Set the device to adjust the media volume level when you press theVolume key System sounds and vibration Set the device to sound or vibrate for actions such as controlling the touchscreen Advanced sound settings Optimise the settings for when media is being played Refer to Dolby Atmos surround sound or Separate app sound for more information Dolby Atmos surround sound Sel...

Page 199: ...separately and tap the Back button 3 Select a device for playing the selected app s media sound Notifications Change the notification settings On the Settings screen tap Notifications App icon badges Change the settings for app icon badges Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Status bar Set the device to display only three...

Page 200: ... the display colour for more information Font size and style Change the font size and style Screen zoom Change the screen zoom setting Screen resolution Change the screen resolution Refer to Screen resolution Galaxy Note10 5G Note10 for more information Galaxy Note10 5G Note10 Full screen apps Select apps to use with the full screen aspect ratio You can also set the device to hide the front camera...

Page 201: ...Settings screen tap Display Blue light filter and tap the Turn on now switch to activate it 2 Drag the adjustment bar to adjust the filter s opacity 3 To set the schedule to apply the blue light filter to the screen tap the Turn on as scheduled switch to activate it and select an option Sunset to sunrise Set the device to apply the blue light filter at night and turn it off in the morning based on...

Page 202: ...ap Display Screen mode and select a mode you want Vivid This optimises the colour range saturation and sharpness of your display You can also adjust the display colour balance by colour value Natural This adjusts the screen to a natural tone You can adjust the display colour only in Vivid mode Vivid mode may not be compatible with third party apps You cannot change the screen mode while applying t...

Page 203: ...reen resolution 2 Select a resolution option and tap Apply Some currently running apps may close when you change the resolution Screensaver You can set to display images as a screensaver when the screen turns off automatically The screensaver will be displayed when the device is charging 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you se...

Page 204: ...elected Screen lock type Change the screen lock method Smart Lock Set the device to unlock itself when trusted locations or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Always On Display Set the device to display information while the screen is turned off Refer to Always On Display for more information C...

Page 205: ...ock itself This feature will be available to use after you set a screen lock method If you do not use your device for four hours or when you turn on the device you must unlock the screen using the pattern PIN or password you set 1 On the Settings screen tap Lock screen Smart Lock 2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to com...

Page 206: ...ecure folder to protect your private content and apps from others Refer to Secure Folder for more information Encrypt SD card Set the device to encrypt files on a memory card Galaxy Note10 5G Note10 If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Other security setti...

Page 207: ...Precautions for using face recognition Before using the face recognition to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such...

Page 208: ... unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again Deleting the registered face data You can delete face data that you have registered 1 On the Settings screen tap Biometrics and security Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap Remove face data Remove Once the registere...

Page 209: ...ked screen after recognising your face tap the Stay on Lock screen switch to deactivate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed If you want to increase the recognition rate in a dark place tap the Brighten screen switch to activate it 4 On the locked screen look...

Page 210: ...et when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock the device using the pattern PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for an...

Page 211: ...gertip the device may not recognise your fingerprints Press the screen so that your fingertip spreads over the wide surface of the fingerprint recognition area Registering fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the fingerprint recognition sensor at the bottom...

Page 212: ...fingerprints You can delete registered fingerprints 1 On the Settings screen tap Biometrics and security Fingerprints 2 Unlock the screen using the preset screen lock method 3 Select a fingerprint to delete and tap Remove Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and...

Page 213: ...metric data to Samsung Pass On the Settings screen tap Biometrics and security Samsung Pass Follow the on screen instructions to complete the setup Verifying the Samsung account password You can use your registered biometric data to verify your identity instead of entering your Samsung account password when for example you purchase content from Galaxy Store On the Samsung Pass main screen tap Sett...

Page 214: ...n screen tap Sign in and select a website or app from the list 2 Tap Edit and modify your ID password and the website s or app s name To delete your sign in information tap Delete Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass you can easily sign in with Samsung Pass To see the list of websites and apps that support Samsung Pass on the Samsung Pass ...

Page 215: ... you registered to Samsung Pass when entering the personal information automatically on supported apps Deleting your Samsung Pass data You can delete your biometric data sign in information and app data registered to Samsung Pass Your agreement to the terms and conditions and your Samsung account will remain active The Samsung Pass data on other devices signed in to your Samsung account will not b...

Page 216: ...other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another secure location To use Secure Folder you must sign in to your Samsung account Setting up Secure Folder 1 ...

Page 217: ... code you can reset it using your Samsung account Tap the button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder when it is not being used 1 Launch the Secure Folder app and tap Settings Auto lock Secure Folder 2 Select a lock option To manually lock your Secure Folder tap Lock Moving ...

Page 218: ...ng an image from Secure Folder to the default storage 1 Launch the Secure Folder app and tap Gallery 2 Select an image and tap Move out of Secure Folder The selected items will be moved to Gallery in the default storage Adding apps Add an app to use in Secure Folder 1 Launch the Secure Folder app and tap Add apps 2 Tick one or more apps installed on the device and tap Add To install apps from Play...

Page 219: ...en tap the Show Secure Folder switch to deactivate it Alternatively open the notification panel swipe downwards and then tap Secure Folder to deactivate the feature Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later Backing up data 1 Launch the Secure Folder app and tap Settings Backup and restore 2 Ta...

Page 220: ...ess data backed up from Secure Folder launch the My Files app and tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also sign in to accounts such as your Samsung account or Google account or transfer data to or from other devices via Smart Switch On the Settings sc...

Page 221: ...ng Cloud or a computer so that you can restore it if the data is corrupted or lost due to an unintended factory data reset Samsung Cloud Sync the data saved in your device such as images and videos with Samsung Cloud and view the data you have saved on Samsung Cloud You can also back up your device s data to Samsung Cloud and restore it later To use Samsung Cloud you must sign in to your Samsung a...

Page 222: ...To check which data will be backed up on the Settings screen tap Accounts and backup Samsung Cloud Back up this phone To view the backup data for other devices in your Samsung Cloud on the Settings screen tap Accounts and backup Samsung Cloud Restore data and then select a device you want Restoring data You can restore your backup data from Samsung Cloud to your device 1 On the Settings screen tap...

Page 223: ...e key Refer to Setting the Side key for more information Call text on other devices Use your device s calling and messaging features on other devices signed in to your Samsung account This feature may not be available depending on the region or service provider Link toWindows Instantly access data saved in your device on your computer Refer to Link toWindows for more information Smart pop up view ...

Page 224: ...righter and more vivid colours This feature may not be available in some apps Send SOS messages Set the device to send help messages by pressing the Side key three times Link toWindows Instantly access data saved in your device such as photos and messages on your computer by using the same Microsoft account on your computer as your device This feature is only available onWindows 10 version 1803 or...

Page 225: ...screen is turned on or the device is not on a flat surface Easy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards One handed mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Palm swipe to capture Set the devic...

Page 226: ...ifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninst...

Page 227: ...each app On the Settings screen tap Digital wellbeing Dashboard Number of unlocks Change the notification settings The time the screen was on Number of notifications Activate wind down mode Setting timers for apps You can limit the daily usage time for each app by setting a timer When you reach the limit the app will be deactivated and you cannot use it 1 On the Settings screen tap Digital wellbei...

Page 228: ...down and tap the Turn on now switch to activate it 2 Turn on the switch to activate the feature you want Greyscale Displays colours on the screen as grey tones Do not disturb Set the device to mute incoming calls and notification sounds except for allowed exceptions 3 To set the schedule to activate wind down mode tap the Turn on as scheduled switch to activate it tap Set schedule and then set the...

Page 229: ... the device with a tap of your finger Battery Storage Security Memory Optimising your device On the Settings screen tap Device care Optimise now The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed apps and malware ...

Page 230: ...nditions You may not receive notifications from some apps that use power saving mode Power mode Select a power mode that suits your device usage purposes Tap Power mode and select an option High performance The screen is as bright as possible and at maximum resolution The battery may drain quickly Optimised Optimised for a balance between the device s performance and battery usage Medium power sav...

Page 231: ...e status of the used and available memory On the Settings screen tap Device care Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section f...

Page 232: ... management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Refer to Adding device languages for more information Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is rese...

Page 233: ...ng tap Keep current The selected language will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list drag next to a language and move it to the top of the list Then tap Apply If an app does not support the default language the next supported language in the list will be ...

Page 234: ...te Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit security samsungmobile com The website supports only some languages About phone Access your device s information On the Settings screen tap About phone To change your device s name tap Edit Status View various device...

Page 235: ...ly Voice Assistant Voice feedback Activating or deactivatingVoice Assistant When you activateVoice Assistant the device will start voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Screen reader and then tap the Voice Assistant switch to activate it To...

Page 236: ... the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause or resume the current action Tapping three times Check the current time remaining battery power and more To change items that are rea...

Page 237: ...he list of recent apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option Fo...

Page 238: ... a sound when you control the screen such as selecting an item You can also adjust the volume of the sound played when you touch the screen to control it Focus on speech audio Set the device to turn the media volume down when the device reads an item aloud Focus indicator Set the device to thicken the border of the focus indicator that appears when you tap items You can also change the colour of t...

Page 239: ...ate the rapid key input feature launch the Settings app tap Accessibility Screen reader and then tap the Quick typing switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys under your finger When you hear the character you want release your finger from the screen to select it The character is entered and the device reads the text aloud If Quick...

Page 240: ...vate it Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background Launch the Settings app tap Accessibility Visibility enhancements and then tap the High contrast keyboard switch to activate it Displaying button shapes Display button shapes with frames to make them stand out Launch the Settings app tap Accessibility Vis...

Page 241: ...ading the text Launch the Settings app tap Accessibility Visibility enhancements Colour lens and then tap the switch to activate it Select a colour you want To adjust the transparency level drag the adjustment bar under Opacity Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement Launch the Settings app tap Accessibility Visibility enhanceme...

Page 242: ...the screen by tapping the screen three times and holding Or tap and then tap and hold the screen While holding the screen drag your finger to explore the screen Release your finger to return to the normal view Keyboards and the navigation bar on the screen cannot be magnified When this feature is activated the performance of some apps may be affected Enlarging mouse or touchpad pointers Enlarge th...

Page 243: ...nch the Settings app and tap Accessibility Hearing enhancements Sound detectors Doorbell detector 2 Tap Record to make a recording of your doorbell The device will detect and record the doorbell 3 Tap Test and ring your doorbell to check if it is recorded correctly When the device detects the doorbell sound tap Start To change the doorbell sound tap Change doorbell sound Turning off all sounds Set...

Page 244: ...ancements 3 Drag the adjustment bar under Left right sound balance to the left or right and adjust the sound balance Mono audio Mono output combines stereo sound into one signal that is played through all earphone speakers Use this if you have a hearing impairment or if a single earbud is more convenient Launch the Settings app tap Accessibility Hearing enhancements and then tap the Mono audio swi...

Page 245: ...screen by connecting an external switch by tapping the screen or by using head movements and face gestures 1 Launch the Settings app and tap Accessibility Interaction and dexterity Universal switch 2 Read the on screen instructions and tap Done 3 Tap the switch to activate it 4 If the universal switches are not registered on the device tap Add switch and set switches to control the device To activ...

Page 246: ...hortcut icon appears as a floating icon for easy access to the assistive menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small fi...

Page 247: ...he Click after pointer stops switch to activate it Answering or ending calls Change the method for answering or ending calls Launch the Settings app tap Accessibility Interaction and dexterity Answering and ending calls and then tap the switch of the method you want Interaction control Activate interaction control mode to restrict the device s reaction to inputs while using apps 1 Launch the Setti...

Page 248: ...he Lock screen when deactivated switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Interaction and dexterity Touch and hold delay and then select an option Tap duration Set the duration you must touch the screen for the device to recognise it as a tap Launch the Settings app tap Accessibility Interaction ...

Page 249: ...s Accessibility Voice Assistant Universal switch Magnifier window Negative colours Colour adjustment Colour lens Interaction control Launching the shortcut services quickly Set to start a shortcut service quickly Launch the Settings app tap Accessibility Advanced settings Volume up and down keys and then tap the switch to activate it Then tap Selected service and select a shortcut service to start...

Page 250: ...fication sound when you have unchecked notifications Remind every Set an interval between alerts Selected reminders Set apps to alert you to notifications Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them You can record and assign a voice recording to an NFC enabled voice label The voice recording is played back whe...

Page 251: ...can disable this feature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays netw...

Page 252: ...tched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side...

Page 253: ...y pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provider s base station Move to another area and try again ...

Page 254: ...p after trying these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multi...

Page 255: ...r device launch the Settings app tap Connections and then tap the Bluetooth switch to re activate it On your device launch the Settings app tap General management Reset Reset network settings Reset settings Reset to reset network settings You may lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Centre A connection is not est...

Page 256: ...lightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features To view the navigation bar drag upwards from the bottom of the screen The screen...

Page 257: ...o remove the battery If the battery is not properly removed it may lead to damage to the battery and device cause personal injury and or result in the device being unsafe Samsung does not accept liability for any damage or loss whether in contract or tort including negligence which may arise from failure to precisely follow these warnings and instructions other than death or personal injury caused...

Page 258: ...em without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the doub...

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